They didn't explain what it is or how the criminals do it. They just told a story of someone fraudulently ordering a replacement card and using it - what methods allow them to get the info they need to do that? Using a banking app with wifi?
They said it’s identity theft. So, your information gets compromised, possibly due to a data breach from a company you do business with. Depending on what data the crooks get, they may have enough information to call the bank pretending to be you. As far as protecting yourself from this goes, I suggest having alerts turned on and going to an email you actively monitor. That way, if any changes are made to your account, you know about it and can put a stop to it. Some banks also let you create a code word that you can put on your account. That way, anyone calling in will not be able to do anything without verifying that code word (or passing major additional scrutiny with the fraud department).
Anyone can get your name, address, date of birth, phone number these days with all these crooked background check websites who just display all your information. Just Google yourself and you'll see.
short answer. no. longer answer - using your bank app on public wifi did not cause this to happen. most banks encrypt information even over public wifi. most likely answer to how - databreaches. explanation - databreaches contain information me and you have given to institutions over their apps and websites. they contain your personal information like your full name, date of birth, phone number, email .. and some more sensitive leaks even contain social security number, your home address, your debit card you used to purchase something from this organization. these databreached databases of personal information are sold on dark-web. scammers purchase these databases and then work through the records.. trying to scam people. in this case most likely what happened was the scammer was probably in possession of information that banks use to authenticate you over the phone when you order a replacement card .. information like full name, address, date of birth .. and the scammer acquired this information from the records of one or more of these databreaches. hope that helps.
Fraudster can buy your info from dark website, ad then order debit card or open bank accounts under your name but with their email ad phone number for verification of transactions. And bank system is not able to handle this loophole right now.
Try and Google yourself. You will see just how much of your info is out there for anyone to see, put out there by companies who are collecting and selling your data with and without your consent. (i.e. - background check websites, mailing lists, etc.)
Exactly, when I request a bank card because I forgot my own pin number , they always ask your personal information like (birth date ) then they send it to your mail separate letter from your pin number ....they do not send the card and pin together .
I wonder if people that experienced the 2008 crash had it easier because this market conditions are driving me to insanity, my portfolio has lost over $30k this month. alone my profits are tanking and I'm don't see my retirement turning out well when I can't even grow my stagnant reserve.
Even in this whirlwind, there are chances to be had, thus an increase in volatility is not always a bad thing. You have an opportunity to rebalance thanks to volatility. In order to help you diversify your portfolio, you must hire a professional
I wholeheartedly agree, which is why I choose to delegate my daily investment decisions to a coach. They specialized knowledge, research, and risk management skills make it challenging for them to underperform. They focus on utilizing risk for its asymmetrical potential while mitigating downsides. I've been with my investment coach for over two years and have earned over a quarter-million dollars.
Don’t use a debit card; use a credit card and check your credit card statement every month when you pay it off. Also, leave the majority of your money in savings and transfer it to checking only when you pay bills.
negative----check ur credit card statement at least once a WEEK. i had mine used and it was 29 DAYS later that my credit card statement showed the "withdrawal".... i was lucky, i got it all back.... but IF i had checked it OFTEN, it would have been a lot better... because "they" can withdraw on the 1st or 2nd and then there are almost 30 days to run with your money
Why would a bank send a card to and address that’s NOT on your account!???!!!?????? That literally makes no sense! That’s BANK NEGLIGENCE.., not CUSTOMER NEGLIGENCE!!!!!
Someone I know got an alert that a new/replacement credit card was being shipped to his house, and apparently caught someone outside his home waiting for it to be delivered so they could retrieve it from his mailbox or something along those lines. Maybe a similar thing can be done with a debit card (?).
@@yootoob1001001yes, people can be going through your mail waiting for credit cards or debit cards to arrive. People need to get a locked mailbox which are expensive . Going through someone's mail is a federal felony , but they don't care. Ive had identity theft , but ive been 1 step ahead of them getting and I haven't lost any money yet. They've called my bank numerous times , but I've added 2 extra password security questions they have not gotten past. Thank God. They have all my person information too.. ive locked up my credit reports at all locked up. They haven't gotten anything from me , but its been 4 years and they're still trying. I have a feeling it's someone close to me, but I don't know for sure. Now, they're calling my bank and spoofing my phone number , so when they call my bank they'll think it's me calling them !!! So, I've had to change my phone number too.. I'm pretty sure the banks and police do not activly investigate identity theifts like they should be.
You should feel safe with a bank account, You should not have to Monitor it every so often, You shouldn't have to jump through all these hoops and be worried about your money every day
My husband likes to donate small amounts to different organizations. Who knows who is getting those checks? We have now opened up a very small bank account for those donation checks. Then if someone steals it, it will at least be a limited amount.
@@franktoledo6342 yes I have lost $10k and my daughters‘accounts $20k , total of $30 k in debit cards. Bank said you’ve authorized it and have closed my cases without giving us a penny back in refund. I’ve chosen to do banking in old fashioned way, in paper form. It’s not worth doing online banking.
Bravo, *Briskdeft* I'm so glad you're out there fighting these scumbags. We must do everything in our power to protect the elderly and the general public from these despicable scammers. You're a true hero, my brother. 👐
How does a criminal order a “replacement” ATM card and have it shipped to an unknown address? And wouldn’t the fraudster still need the PIN to use the card?
I remember some time ago with a homeless guy who had a bank account and the bank representative had stolen roughly $100K of his money. It was Wells Fargo bank.
The best thing I ever did, although not 100% foolproof, is to freeze my credit at the three major agencies. That way, literally no new card can be opened in my name, nor any loan approved.
I know this statement is going to be met with laughter and I’m there too but our damn government needs to step in and work with the banks to protect US citizens.
My bank has a $1000 a day ATM limit. Luckily the checking account connected to my card has no more than a $100. I keep the balance low for this reason. You’re not going to clean me out!
Crazy stuff....... In the UK our accounts have a £300 maximum daily limit and my bank sends me a text for every transaction. Card purchases or ATM withdrawals, it's all on my phone within minutes so I don't understand the American way of banking that allows clearing out of an account. On one occasion I had to produce passport to withdraw £1,500 in cash and when trying to purchase $5,000 travel money, my account was blocked until a message on my phone brought a response.
Same here in Italy .. I have a 50 euro limit and if I want any more I have to walk in to the bank and give them my tax number, which is on an electronic card, and my Electronic Identity card and sign my name with on an electronic device with one of those electronic style pens@@fabianmckenna8197
There's more to this scam that they didn't uncover, scammers cant just gain access to your account out of the blue and start ordering replacement debit cards, these people most likely unwittingly gave the scammers access by providing online access information or spoke to scammers on the the phone pretending to be representatives from their bank
Normally the scammer gains access to the victim's email account and phone account using the Sim swap scam. With the phone and email access the scammer can use the 'forgot password' link to gain access to other accounts.
It is the banks responsibility to correctly identify who is doing business with them. If the bank gets scammed, it is nether your fault nor your responsibility. Keeping your funds secure is their main job, hold them to it. Get angry and then get a lawyer.
The banks don't feel that way. They are looking out for their own interests first. If they feel you are a risk they will drop you like a hot potato. Stay away from Fidelity bank, if you accidently deposit a bad check they will ruin you. It doesn't matter how long you have been banking there or if you had the money to cover it in your account.
Ive been told the theif is often someone very close to you that knows all your personal information and/or has access to it by going through your mail inside your house or your mailbox. They have locked mailboxes and they're expensive
Restaurant employees sometimes will photo copy your card if you are not noticing them . Keep your eyes on drive thru windows or pay with cash at sit down restaurants .
Or if you still write checks ; that's has all your information along with your account number at the bottom and your banks routing number and it usually has your bank name right on the check , if it doesn't the routing number could tell them what bank it is...i no longer write checks for that reason..
Every month? The consumer JUST said she only found out because she found out the first day, and if she had not known immediately about the first $5000 theft, she would have lost everything within days.
So someone ordered a replacement card for an account and intercepted the card AND the pin number which in UK is sent separately, a few days before the card. Having internet banking also means i get phone alerts for every transaction on my account so a new card request would need me to order it through my account, on internet banking or in person at the bank. How did they know name, address, account number (discarded bank statements) and then why no alert on their phone banking about "new card"?
Normally the scammer gains access to the victim's email account and phone account using the Sim swap scam. With the phone and email the scammer can use the 'forgot password' link to gain access to other accounts. The defense against this scam is to secure your email with an authenticator app like Google authenticator.
It may be abit inconvenient, but any large bank withdrawal should require in person with photo ID. I don't have online banking, but my Visa will alert me if a purchase is made without my card being physicality present. But yea, there's always the inside job.
this is a good starting point.. thanks for making us aware that this is happening. it’s upto us to understand and take steps to prevent this from happening
Yeah, in the old days you had to offer up your card and sign the carbon copies. It was up to the sales assistant to decide if you were legitimate but they could also phone into banking centre for authorisation number. We used to be paid £50 for every stolen card we spotted so when a little Oik came to my service station at 3.00am wanting to buy 400 cigarettes..... it was obviously stolen. Asked if he had any other ID and he produced another card with the name Ryan Black but the first card said R. Black and he had said his name was Richard. £100...... 😁
This probably happened to me and to make things worse the bank is not giving me my money back! We’ll see about that! Now I have a legal battle on my hands because they’re totally incompetent at stopping these crooks and making ME pay for it! I’ll be suing for damages for sure
😂 that's even worse... just don't give out your SSN and no one can order a card. these people aren't telling the full story they gave up their SSN somewhere
Smart man! Let me guess you get money orders for your bills too? For me I gotta say my luck is so bad that if I did that they'd say I never got it😅 Banks are Def not trust worthy and I feel like they side swiped my bill money before.
With td bank i just had 300 dollars stolen from my account first time in my life im on disability i have no food now to eat im just crying non stop to God in my apartment .
Just went thru this BS myself. Two attempts to withdrawal $4k on the same day. One in Denver, the other in Chicago. I immediately called my bank and froze my accounts. I ended up have to get a new account, new cards, new checks and change every banking PIN and password. Left to the POS I would have lost $80k in the matter of a week or so.
Bless your heart *BanninkSolutions* . Its so sad how the scammers prey on the elderly and the uninformed public. Bless you and all others who fight against these crimes.Its horrible how mainstream media is not doing the right thing by shining light on these things to help the publiccc!!!
Honestly, he's an amazing person. He uses his time, moves and basically his life into helping less fortunate people. Using an excellent money recovery model as well in making profits, he is still doing it out of his own heart. Love from England!!!!
Technology has made it so easy for criminals to steal your money. Changes to your address or other important information is almost never questioned by the bank. Banks are more interste din protecting THEIR money, not yours. You have to protect YOUR money.
Sounds like inside jobs. Just how much background check does a bank actually give before hiring a potential employee? I am 67 and every time I have heard of fraud, theft, in any business it was always an employee or former employee. Companies will die and go to hell before admitting this. That ever happens even if its a small amount, take your money and go elsewhere, also make sure media and social media is alerted to the name of the institution VERY PUBLICLY. Give out names and numbers of who you spoke to.
Have a limit on your card. But it happened to a friend of mine and as they watched their money be depleted, the bank didn't stop it from happening. It was happening in real time as they were on the phone with the bank. The bank finally replaced the money but took a while.
Happened to me. A hacker can get into your devices via phishing or other means and can use open-source software to modify apps in your device and you wouldn't know becuz the software is widely used in app development.
Banks need to be more proactive in whom they give out information to and verify through personal contact any request, as in this case, for a new bank card.
Banks should automatically put a hold on any withdrawals while making frequent active alert that a new card has been issued for at least a week whenever a replacement card is requested like this. If you need the money during that time, come physically to the bank to grab some cash.
Horrible "story". Didn't explain how they got the pin. Didn't really even explain they ordered the debit card and I assume grabbed the card when it was delivered?
The bank workers also, transfer money from your account to their account, I have a different routing number for deposit and for check's, shouldn't they be the same, I don't have direct deposit,
People keep saying thank you and help. I got nothing out or this, they only said there's nothing you can. That sure makes me want to run to the bank and give them all my money. There was no clue how they got the card, how the pin was obtained and where is the video from the bank and who withdrew the money inside??? 😮😮😮😮😮
just because you get a replacement card doesn't mean the pin is common knowledge which leads me to believe a new card with a new number is issued in your name and the person who has your identity info just makes up a new pin for that card
I have been a customer of Bank of America for over 20 years and the somehow know these thieves in many cases and they put a hold on the account before the damage is done? The bank texts me immediately giving me a number to call. I blame the fact that these thieves in many case are not even given a spanking??
This video tells me that the bad guys have the victim's social security number, birthdate, current name, telephone number, and address. On top of that, they have security questions that only the victim would know. How is this possible? A few months ago, I tried to replace my lost debit card, and the bank representative verified my security questions that I had setup and sent a two-factor verification code to my phone. Does this mean the bank only asks security questions to the real owners and not to the bad guys?
It’s an easy fix send a code to the persons phone and have them enter code. Amazon and government websites require that before you proceed. The scammer may have your number but not your phone and can’t intercept the code sent. Any transaction over 1,000$ should require it unless it’s going to already linked accounts.
particularly sophisticated scammer could do what's called Sim swapping and fool your carrier into switching your number to a device they control which would give them access to those codes
funny they skim over the part how they are getting the pin codes , address. i believe it's because the banks are giving the scammers the information freely.
Hell, the money is federally insured anyway🤷🏽♂️they bailed the banks out billions, bout time they bail out the people. Hell, if you ask me, I want someone to clean out my account so I can get my money back, AND sue the hell out of the bank
They didn't explain what it is or how the criminals do it. They just told a story of someone fraudulently ordering a replacement card and using it - what methods allow them to get the info they need to do that? Using a banking app with wifi?
Same here.....i didnt hear nuffin..😂😂😂😂
I DID
They said it’s identity theft. So, your information gets compromised, possibly due to a data breach from a company you do business with. Depending on what data the crooks get, they may have enough information to call the bank pretending to be you.
As far as protecting yourself from this goes, I suggest having alerts turned on and going to an email you actively monitor. That way, if any changes are made to your account, you know about it and can put a stop to it. Some banks also let you create a code word that you can put on your account. That way, anyone calling in will not be able to do anything without verifying that code word (or passing major additional scrutiny with the fraud department).
Anyone can get your name, address, date of birth, phone number these days with all these crooked background check websites who just display all your information. Just Google yourself and you'll see.
short answer. no.
longer answer - using your bank app on public wifi did not cause this to happen. most banks encrypt information even over public wifi.
most likely answer to how - databreaches.
explanation -
databreaches contain information me and you have given to institutions over their apps and websites. they contain your personal information like your full name, date of birth, phone number, email .. and some more sensitive leaks even contain social security number, your home address, your debit card you used to purchase something from this organization.
these databreached databases of personal information are sold on dark-web. scammers purchase these databases and then work through the records.. trying to scam people.
in this case most likely what happened was the scammer was probably in possession of information that banks use to authenticate you over the phone when you order a replacement card .. information like full name, address, date of birth .. and the scammer acquired this information from the records of one or more of these databreaches.
hope that helps.
Make the bank be responsible and this scam will go away.
How can someone order a debit card for a bank account that is not theirs? That doesn't make any sense.
Fraudster can buy your info from dark website, ad then order debit card or open bank accounts under your name but with their email ad phone number for verification of transactions. And bank system is not able to handle this loophole right now.
Try and Google yourself. You will see just how much of your info is out there for anyone to see, put out there by companies who are collecting and selling your data with and without your consent. (i.e. - background check websites, mailing lists, etc.)
Exactly, when I request a bank card because I forgot my own pin number , they always ask your personal information like (birth date ) then they send it to your mail separate letter from your pin number ....they do not send the card and pin together .
ding ding ding! you said it! .. most likely their DoB and Full Name leaked in some databreach.
@@mintoo2cool the important question is, will the bank or FDIC reimburse you for losses due to these crimes?
I wonder if people that experienced the 2008 crash had it easier because this market conditions are driving me to insanity, my portfolio has lost over $30k this month. alone my profits are tanking and I'm don't see my retirement turning out well when I can't even grow my stagnant reserve.
Even in this whirlwind, there are chances to be had, thus an increase in volatility is not always a bad thing. You have an opportunity to rebalance thanks to volatility. In order to help you diversify your portfolio, you must hire a professional
I wholeheartedly agree, which is why I choose to delegate my daily investment decisions to a coach. They specialized knowledge, research, and risk management skills make it challenging for them to underperform. They focus on utilizing risk for its asymmetrical potential while mitigating downsides. I've been with my investment coach for over two years and have earned over a quarter-million dollars.
Do you mind sharing info on the adviser who assisted you? I'm 49 now and would love to grow my stock portfolio and plan my retirement
Google Sonya Lee Mitchell and do your own research. She has portfolio management down to a science
Thank you for the lead. I searched her up, and I have sent her an email. I hope she gets back to me soon.
Don’t use a debit card; use a credit card and check your credit card statement every month when you pay it off. Also, leave the majority of your money in savings and transfer it to checking only when you pay bills.
negative----check ur credit card statement at least once a WEEK. i had mine used and it was 29 DAYS later that my credit card statement showed the "withdrawal".... i was lucky, i got it all back.... but IF i had checked it OFTEN, it would have been a lot better... because "they" can withdraw on the 1st or 2nd and then there are almost 30 days to run with your money
@@user-bs3wh4ck7cCredit cards have zero liability by law.
Excellent point!!
I check mine daily. It takes less than 10 seconds to check. Also, I set up an alert to notify me if there's a transaction of $0.01 or higher on my CC.
I wrote the same only keep small change in checking account. It’s not the cards it’s the diligence.
Why would a bank send a card to and address that’s NOT on your account!???!!!?????? That literally makes no sense! That’s BANK NEGLIGENCE.., not CUSTOMER NEGLIGENCE!!!!!
Someone I know got an alert that a new/replacement credit card was being shipped to his house, and apparently caught someone outside his home waiting for it to be delivered so they could retrieve it from his mailbox or something along those lines. Maybe a similar thing can be done with a debit card (?).
@@yootoob1001001yes, people can be going through your mail waiting for credit cards or debit cards to arrive. People need to get a locked mailbox which are expensive . Going through someone's mail is a federal felony , but they don't care.
Ive had identity theft , but ive been 1 step ahead of them getting and I haven't lost any money yet. They've called my bank numerous times , but I've added 2 extra password security questions they have not gotten past. Thank God. They have all my person information too.. ive locked up my credit reports at all locked up. They haven't gotten anything from me , but its been 4 years and they're still trying. I have a feeling it's someone close to me, but I don't know for sure. Now, they're calling my bank and spoofing my phone number , so when they call my bank they'll think it's me calling them !!! So, I've had to change my phone number too.. I'm pretty sure the banks and police do not activly investigate identity theifts like they should be.
You should feel safe with a bank account, You should not have to Monitor it every so often, You shouldn't have to jump through all these hoops and be worried about your money every day
My husband likes to donate small amounts to different organizations. Who knows who is getting those checks? We have now opened up a very small bank account for those donation checks. Then if someone steals it, it will at least be a limited amount.
No banking on your phone giving debit cards to all business . Go back to using cash only.
@@franktoledo6342 yes I have lost $10k and my daughters‘accounts $20k , total of $30 k in debit cards. Bank said you’ve authorized it and have closed my cases without giving us a penny back in refund. I’ve chosen to do banking in old fashioned way, in paper form. It’s not worth doing online banking.
how did the scammer know where they banked at to order new cards
you should not have to worry about violent crime either.... but....
Bravo, *Briskdeft* I'm so glad you're out there fighting these scumbags. We must do everything in our power to protect the elderly and the general public from these despicable scammers. You're a true hero, my brother. 👐
How does a criminal order a “replacement” ATM card and have it shipped to an unknown address? And wouldn’t the fraudster still need the PIN to use the card?
I think you can activate the card and change the pin code,but I think you need the las 4 digits of your social.
Well some beatch ordered a nutri bullet on my credit card and had UPS meet her at some public location, sheesh
all of that info is out there on the dark web as a result of data breaches
In the video, the card was mailed to the address on the bank account. It went to the couples house, but was picked up by the scammer.
It has to be bank employees giving clients info out to their friends.
100% probably selling a bunch of info at once
not true
@@treskeem883keep drinking that delusional look Aid
Bank employees don't have your password or pin unless you gave it to them. Never give employees your password or pin.
I remember some time ago with a homeless guy who had a bank account and the bank representative had stolen roughly $100K of his money. It was Wells Fargo bank.
The best thing I ever did, although not 100% foolproof, is to freeze my credit at the three major agencies. That way, literally no new card can be opened in my name, nor any loan approved.
Ive done that too. I'll keep my credit report locked for life.
But they got scammed because somebody ordered a "replacement" debit card. How is strong password gonna protect that? The Bank is at fault here.
I know this statement is going to be met with laughter and I’m there too but our damn government needs to step in and work with the banks to protect US citizens.
The Canadian government fixed the issue: Banks are liable.
@@TheSiriusEnigma The Canadian government cares about its citizens. God Bless Canada! (My mom was born in Sask.)
that would require congress to work on behalf of the people instead of the billionaires
Excuse me but I have always had a $600. ATM limit per day like it or not. How can they drain your account in minutes using the ATM
I have the same deal.
My bank has a $1000 a day ATM limit. Luckily the checking account connected to my card has no more than a $100. I keep the balance low for this reason. You’re not going to clean me out!
Crazy stuff.......
In the UK our accounts have a £300 maximum daily limit and my bank sends me a text for every transaction. Card purchases or ATM withdrawals, it's all on my phone within minutes so I don't understand the American way of banking that allows clearing out of an account.
On one occasion I had to produce passport to withdraw £1,500 in cash and when trying to purchase $5,000 travel money, my account was blocked until a message on my phone brought a response.
@@fabianmckenna8197 no its the same here. This story is full of holes
Same here in Italy .. I have a 50 euro limit and if I want any more I have to walk in to the bank and give them my tax number, which is on an electronic card, and my Electronic Identity card and sign my name with on an electronic device with one of those electronic style pens@@fabianmckenna8197
"Thats why its up to you"
do u here these people?? Its our fault for owning a bank account?? Wow......
i guess we are back to stuffing money in our mattresses?
Banks should not allow no more than $500 take out in 24-hour period if you want more money from your bank go walk in
I thought that $500 was a default amount unless you request a higher amount
Does not work on a trip to Asia or Europe.
Cost >$1k / day.
Tired of these damn scammers
There's more to this scam that they didn't uncover, scammers cant just gain access to your account out of the blue and start ordering replacement debit cards, these people most likely unwittingly gave the scammers access by providing online access information or spoke to scammers on the the phone pretending to be representatives from their bank
Normally the scammer gains access to the victim's email account and phone account using the Sim swap scam. With the phone and email access the scammer can use the 'forgot password' link to gain access to other accounts.
@@johnstack5008 yep. Also don't use text 2fa
2:37 but nothing he says helps PREVENT the fraud. You just know you been defrauded earlier.
yep that's what i was thinking
It is the banks responsibility to correctly identify who is doing business with them. If the bank gets scammed, it is nether your fault nor your responsibility. Keeping your funds secure is their main job, hold them to it. Get angry and then get a lawyer.
The banks don't feel that way. They are looking out for their own interests first. If they feel you are a risk they will drop you like a hot potato. Stay away from Fidelity bank, if you accidently deposit a bad check they will ruin you. It doesn't matter how long you have been banking there or if you had the money to cover it in your account.
Don't ever bank with a national bank.
You didn’t tell us how they knew enough to order the card from the right bank from a particular person.
Dark website. But initially the info needs to come from leaks/hacks or sell from inside job.
Ive been told the theif is often someone very close to you that knows all your personal information and/or has access to it by going through your mail inside your house or your mailbox. They have locked mailboxes and they're expensive
Restaurant employees sometimes will photo copy your card if you are not noticing them . Keep your eyes on drive thru windows or pay with cash at sit down restaurants .
This exact thing happened to me recently
Do pay with cash and avoid credit card fees also.
Happened to me last month, thank God I have text alert and cancelled the CC
Yes scammers are everywhere
It’s crazy
This is garbage reporting, you did not say anything about how this works
they do not want more people knowing how to do the fraud understandably
Seems to me they Still need your ATM card and pin number. Did I miss something?
they intercepted the delivery of the new atm card and the pin number
Or if you still write checks ; that's has all your information along with your account number at the bottom and your banks routing number and it usually has your bank name right on the check , if it doesn't the routing number could tell them what bank it is...i no longer write checks for that reason..
Every month? The consumer JUST said she only found out because she found out the first day, and if she had not known immediately about the first $5000 theft, she would have lost everything within days.
So someone ordered a replacement card for an account and intercepted the card AND the pin number which in UK is sent separately, a few days before the card.
Having internet banking also means i get phone alerts for every transaction on my account so a new card request would need me to order it through my account, on internet banking or in person at the bank.
How did they know name, address, account number (discarded bank statements) and then why no alert on their phone banking about "new card"?
Normally the scammer gains access to the victim's email account and phone account using the Sim swap scam. With the phone and email the scammer can use the 'forgot password' link to gain access to other accounts.
The defense against this scam is to secure your email with an authenticator app like Google authenticator.
Why are they not doing more to prevent fraud? How come the banks are not responsible? Hmmmm... I think I just answered my question.
It may be abit inconvenient, but any large bank withdrawal should require in person with photo ID. I don't have online banking, but my Visa will alert me if a purchase is made without my card being physicality present. But yea, there's always the inside job.
@@pinkfreud62they should go back to that
Because online banking is helping the scammers not the people
Your card number is one thing, but how do the crooks get your PIN number?
They have insiders inside the credit card companies.
this is a good starting point.. thanks for making us aware that this is happening. it’s upto us to understand and take steps to prevent this from happening
Never seen this problem before all this great technology came about
Yeah, in the old days you had to offer up your card and sign the carbon copies. It was up to the sales assistant to decide if you were legitimate but they could also phone into banking centre for authorisation number.
We used to be paid £50 for every stolen card we spotted so when a little Oik came to my service station at 3.00am wanting to buy 400 cigarettes..... it was obviously stolen. Asked if he had any other ID and he produced another card with the name Ryan Black but the first card said R. Black and he had said his name was Richard.
£100...... 😁
It is called "PROGRESS"...
John McAffee who owned McAffee Antivirus, said never use WiFi. Never.
use a hard wire ethernet connection
What kind of bank sends replacement cards out ordered by phone. Also my bank will not release more than 1200 a day unless I personally request it.
I thought it was less..500/day as a default unless you request a higher amount ??
This probably happened to me and to make things worse the bank is not giving me my money back! We’ll see about that! Now I have a legal battle on my hands because they’re totally incompetent at stopping these crooks and making ME pay for it! I’ll be suing for damages for sure
What bank? Chase is screwing me
@Dannytools.I am
American Savings here
Wow is that WORST advice ever check your account once a month….you would be robbed blind if you do that
Let's go back to the old way without these new gadgets.
And this is just another reason why I don't leave my money in the bank.
Too risky to trust people working for a bank and failing to keep customers protected being safe
😂 that's even worse... just don't give out your SSN and no one can order a card. these people aren't telling the full story they gave up their SSN somewhere
Yes I lost faith in my financial institutions.
Smart man! Let me guess you get money orders for your bills too?
For me I gotta say my luck is so bad that if I did that they'd say I never got it😅
Banks are Def not trust worthy and I feel like they side swiped my bill money before.
You people just need to learn some strategies for keeping your money and your credit safe.
INSIDE JOB. look at the types of people this country now has.
With td bank i just had 300 dollars stolen from my account first time in my life im on disability i have no food now to eat im just crying non stop to God in my apartment .
@Dannytools. no unfortunetly . I wish. I don't understand what goind on
@@michelleoconnor1624your responding to scammers targeting your comment offering to help you don't respond
The bank should give you your money back. You need ti contact your bank immediately...
Just went thru this BS myself. Two attempts to withdrawal $4k on the same day. One in Denver, the other in Chicago. I immediately called my bank and froze my accounts. I ended up have to get a new account, new cards, new checks and change every banking PIN and password. Left to the POS I would have lost $80k in the matter of a week or so.
EVERY MONTH? i CHECK MY ACCOUNT EVERY DAY...!!!!
Good point. Everyday it’s important to check account every day, not every month.
That's sad, You shouldn't have to check your bank account every day, You should feel safe and secure
Lock those Debit Cards in the bank's app. I know it's inconvenient but it's strong fraud prevention!!
Like gambling...only have money in the bank that you can afford to lose.
Bless your heart *BanninkSolutions* . Its so sad how the scammers prey on the elderly and the uninformed public. Bless you and all others who fight against these crimes.Its horrible how mainstream media is not doing the right thing by shining light on these things to help the publiccc!!!
Honestly, he's an amazing person. He uses his time, moves and basically his life into helping less fortunate people. Using an excellent money recovery model as well in making profits, he is still doing it out of his own heart. Love from England!!!!
That was terrible reporting. They didn’t actually explain how the scam worked. Very unclear.
So , we really don’t know how it happened !!
Online banking is not safe
Nope not at all.
Neither is mailing paper checks. They get stolen also.
They may have used a Keylogger.
Technology has made it so easy for criminals to steal your money. Changes to your address or other important information is almost never questioned by the bank. Banks are more interste din protecting THEIR money, not yours. You have to protect YOUR money.
I’m so thankful I have no money. Can’t take what I don’t have.
I hate this technology.
The banks are liable because they sent the card to an address which is not their customer’s address….wtf
Sounds like inside jobs. Just how much background check does a bank actually give before hiring a potential employee? I am 67 and every time I have heard of fraud, theft, in any business it was always an employee or former employee. Companies will die and go to hell before admitting this. That ever happens even if its a small amount, take your money and go elsewhere, also make sure media and social media is alerted to the name of the institution VERY PUBLICLY. Give out names and numbers of who you spoke to.
Have a limit on your card. But it happened to a friend of mine and as they watched their money be depleted, the bank didn't stop it from happening. It was happening in real time as they were on the phone with the bank. The bank finally replaced the money but took a while.
Happened to me. A hacker can get into your devices via phishing or other means and can use open-source software to modify apps in your device and you wouldn't know becuz the software is widely used in app development.
Stat throwing these trash scammers in prison for life
For life🤔, Is that a joke? murderers don't even get life anymore
I'm getting text messages/emails saying "state your address clarification" needed .......when no package is being delivered.
Don't use debit cards. Cash and credit is all you need.
Interesting that the culpability of the bank isn't even mentioned.
What is missing from this story?
Just don't give out banking info to no one online except TRUSTED sources when you shop with VALID websites.
how do we protect ourselves when jobs, corp, and even the banks get hacked and all of our information is stolen from there computers?.
Banks need to be more proactive in whom they give out information to and verify through personal contact any request, as in this case, for a new bank card.
Banks should automatically put a hold on any withdrawals while making frequent active alert that a new card has been issued for at least a week whenever a replacement card is requested like this.
If you need the money during that time, come physically to the bank to grab some cash.
What on earth are the people unable to trust banks which had record profits for their investors not customers
You never show how they know the PIN number.
The Banks and Government needs to do more about all these damn scams..
Or Be Totally Responsible For Reimbursement..
Horrible "story". Didn't explain how they got the pin. Didn't really even explain they ordered the debit card and I assume grabbed the card when it was delivered?
Checking every month is NOT a best practice.
Our bank you can't take out more 400$ a day and I don't leave much on there!!
500$ is a default amount here. Only leave enough in account to pay bills
don’t keep all your money in the same bank. Move the bulk of your money to another bank account with no card or app.
Someone told my ID once. But, I got a phone call from the thieves and they were crying and begging me to take my ID back. hehehe...
How about the bank not send a new card to an address that wasn’t registered to your account. Sounds like an inside job.
Sign up for mail preview too. The USPS offers that now.
The bank workers also, transfer money from your account to their account, I have a different routing number for deposit and for check's, shouldn't they be the same, I don't have direct deposit,
I blame the bank. This happened to me. Wells Fargo refused to reimburse me. I'm out of $2000.00.
I lost $10 k in account takeover scam recently. Don’t know how to trust financial institutions.
Including my daughter’s account it’s $50 k . All bank did was to close the case.
Was it Chase Bank?
@@bloodCount8895 yes it was.
Thanks for the good advice and the good reviews from there customers, trust wavee is the best expert in recovery.
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The report looks like a Herman Munster
People keep saying thank you and help. I got nothing out or this, they only said there's nothing you can. That sure makes me want to run to the bank and give them all my money. There was no clue how they got the card, how the pin was obtained and where is the video from the bank and who withdrew the money inside??? 😮😮😮😮😮
just because you get a replacement card doesn't mean the pin is common knowledge which leads me to believe a new card with a new number is issued in your name and the person who has your identity info just makes up a new pin for that card
I have been a customer of Bank of America for over 20 years and the somehow know these thieves in many cases and they put a hold on the account before the damage is done?
The bank texts me immediately giving me a number to call. I blame the fact that these thieves in many case are not even given a spanking??
LOL OUT LOUD! He said "pin number" ! It's just PIN.
This video tells me that the bad guys have the victim's social security number, birthdate, current name, telephone number, and address. On top of that, they have security questions that only the victim would know. How is this possible? A few months ago, I tried to replace my lost debit card, and the bank representative verified my security questions that I had setup and sent a two-factor verification code to my phone. Does this mean the bank only asks security questions to the real owners and not to the bad guys?
I sign for alerts and never get them so many times I check. I’ll keep my money at home too many errors in the syyem
This is how my account was scammed. Via text messages. I am not doing online banking anymore ever.
It sucks because what happens when they get rid of cash
@@BarbraPayneNeedless to say I am stressed out over that one too.
Wait aminute where the atm camera???😢😢😢😢😢
This is Really Bad
Since most WiFi is not secure, is it safe to log into your bank account app using just a cell signal?
It’s an easy fix send a code to the persons phone and have them enter code. Amazon and government websites require that before you proceed. The scammer may have your number but not your phone and can’t intercept the code sent. Any transaction over 1,000$ should require it unless it’s going to already linked accounts.
particularly sophisticated scammer could do what's called Sim swapping and fool your carrier into switching your number to a device they control which would give them access to those codes
funny they skim over the part how they are getting the pin codes , address. i believe it's because the banks are giving the scammers the information freely.
I don't have a bank account I just use a prepaid card for everything put money on it and unlock the card to use it then lock it back immediately
I pity the fool who tries to steal my bank account wif da one dollar and fidy seven cents😂
It's always Chase Bank that's lax on account security
Nudge psyop for biometrics and WEF control of your accounts
DEBIT cards are not to be used!!!
Also stater checks to right ? All the banks should have like more security.
My bank is credit union, if I travel to different states or country, if I don't notify the bank, I can't use the card
Hell, the money is federally insured anyway🤷🏽♂️they bailed the banks out billions, bout time they bail out the people. Hell, if you ask me, I want someone to clean out my account so I can get my money back, AND sue the hell out of the bank
Thank you
Thank you Experttop
So how did they get their PIN