The $1 check was to see if the account was open and testing the system to see if the check would clear. That $1 check attempt should have prompted a fraud alert at that time.
Exactly. I had a $1 charge out of one of my accounts and I immediately received a text message asking to respond yes or no if I knew the company. My phone rang from the bank within 3 minutes of me replying “no” to the text. My account was frozen within 10 minutes of receiving the initial fraud alert text message. FYI: all this happened on a Sunday morning. From what I’ve heard, Truist is turning out to be a nightmare.
Someone stole my credit card information and charged $1. Bank of America immediately notified me about the charge and they confirmed it was fraud. They issued me a new card.
Crazy how when you owe a bank a lil money or something they blow your phone and email up like it's the end of the world but when they're in the wrong you can never get a hold of them.
PSA: If you have trouble with your bank like this or other kinds of fraud (including things like the Wells Fargo fraudulent account scandal) and you are getting stonewalled by the bank, the place to kick it up to is the Office of the Comptroller of the Currency. They are the ones that issue the banking licenses to every nationally chartered bank, and investigate complaints against banks with a vigor. Any complaint made to the OCC WILL get the banks attention, it will no longer be something they can ignore legally.
Thank you for that info. When something like this happens, the problem is that most of us simply have no idea which agency to contact, and we waste a lot of time, money, and emotional energy running in circles trying to get answers.
This needs to be higher. I caught Wells Fargo opening 5 different accounts in my name. I also had SunTrust do something similar to this before they were Truist. They cashed a fraudulent check that overdrew the account. They never sent any notice about fraud or about the overdraft. I had specifically disabled the overdraft "feature" but they apparently re-enabled it so they could cash the fraudulent check. Then they hit me with like 5 overdraft fees. After finally getting them to do something about the check, they refunded only 2 of the 5 overdraft fees. Never trust giant national banks. Their systems are too complex for them to keep up with and they're too big to care when an error on their end eviscerates somebody's savings.
@@AM-ce4of yes I had a similar story to you. They fraudulently created checking accounts and attached it to our savings for me and my sister who were minors. We couldn't get online banking, and since we had so little activity on our accounts they would only send the statement quarterly. The checking had some minimum balance which obviously wasn't met because we didn't know about it. They charged the maintenance fee and then it overdrafted and kicked in the over draft protection transfer from our regular accounts. We found out 2 months later. They also structured it in such a way that I couldn't get the statements after they took my copy (was young and dumb and didn't make a copy before going to confront them). So I needed both my sister and mom to give authorization to get the statements reprinted, which they refused to do at the original offending branch. I went to another and a very nice banker helped us out. And finally I got my money back after 7 years with the class action. I told my friends, including some really poor friends that I got $50 stolen and got like $77 back and they were like "you were this upset over $50?". But I had been robbed by banks before at BoA (parents didn't check the min balance). But I did all my research to make sure that never happened again. And it did anyways, I was so distrustful I wanted to go back to dealing in only cash which I did after the first time. But my dad insisted I keep an account somewhere because the amount of cash I had accrued since I was an extreme saver was "dangerous to have on hand". My compromise became using credit unions, I signed up with my college credit union and been a loyal customer for 7 years now. I wil never keep any significant balance at a for profit bank ever again.
Banks cashing clearly false checks should mean they are liable too. They hold pawn shop owners liable if it was something that they should have realized. Even worse if you are a private citizen and it is deemed obvious. These banks cannot claim they are this dumb, they should be held as accomplices the same way a guy fencing stolen goods is held liable for being part of helping the thief get money.
PEOPLE Just cause a banking officer tells you something don't you believe it. Send Facebook and UA-cam link to your Congress Persons with letter.. maybe even tweet, BUT KEEP IT FACTUAL, with suggestion people needing to check accounts with bank.. Also go to BBB in both the state the branch is in and state the home office is in file complaint. They need to keep there A+ rating.
I worked in the check processing department at a bank. Not one check goes through a bank without human eyes always seeing every single check. This is despicable.
I work in money movement and that is one poor banking practice. Compliance red flag 🚩 on those checks are so obvious. Also, banks have the ability to track funds and what external financial institutions the funds went to. If they were cashed banks usually have to have ID 🪪 of the person cashing check.
Worst part he only got 7 years in jail when he gets there he will associate with more criminals that will expand his potential meanwhile the poor people will loose more money I'm sure he stole from lots of more people and that was their life savings
This happened to a friend of mine, she had $5,000 siphoned from her account within one night. She was going to get some of the money to make her little fan series, luckily the guy got caught. her money was refunded, he's currently serving time in prison.
Because you don't want to the taxes to hire more employees & Gv't doesn' want to become efficient... Which includes better utilization of assets--bldgs & staff--open longer hours & on weekends... Mgrs don't want to work extended shifts... Like restaurants, stores, banks... that serve the public.
I moved furniture for 15 years. NEVER trust a mover! Almost every dude i worked with steals. There are a few good ones here and there, but even with 1 good person on the crew, you still get 2 or 3 other dudes that are more than likely stealing any valuables…. My advice. Move all your valuables and medications yourself. Just use a moving company for the furniture and misc…. I know one guy who opened the truck in the middle of the night on a job going out of town…and pillaged the entire truck…. Dont trust movers….
When I was a kid I had a collection of half dollars and $2 bills in a case that was pretty inconspicuous that you'd expect to be with kid toys that case went missing when we moved after hiring a moving company and as well as some of my Lego sets.
Xavier Cunningham my advice. Get out now. That job is meant for kids 18-25 and thats it. Theres no retirement plan, theres no insurance. I would be highly surprised if you have med/dent. You prolly make a HAIR above min wage and the only thing that saves it is that tip at the end that you MIGHT get… leave the moving business. Find a career. Something you can retire on…. Theres not a single mover with retirement. The old ones are used up until they finally stop making all the youngsters theyre working with, lump all the furniture for em. Then theyre done. No payout, no nothin…. Just a job at mcdonalds until they die
ST did this to me multiple times. I closed my account due to this. It was embarrassing. I was victimized by fraud for 2k and asked these fools why didn't that trigger an alert when I needed it. When I didn't need them, they froze my account while traveling. Awful!
I just checked a Bank Rating site and they gave this bank a 3.5 rating with absolutely no mention of pending problems. So not only can't you trust your bank, you can't even trust the bank rating system! Sickening.
As someone who has worked as a teller and banker for years, I’m telling you, their employees are probably not well trained. I have caught so much fraud throughout my years in the banks and let me tell you that it feels great to do the right thing for my clients. No body goes through me
@@shiwan45 that is what I’m thinking, is probably someone who works internally who allowed all this to happen. Whenever people would come to deposit or cash a check, I would always do a quick look at their history to see what was going. If I saw suspicious activity I would follow up and report it to the fraud department.
Ha ha! Good luck with that! Their legal team spans multiple floors in a skyscraper. You better have deep pockets because they will file every motion and do everything they can to make it as expensive as possible and you have to pay that as you go. And then if you lose, you've lost even more money.
Only problem is that will take a lot of more money and he’s already out of 21,000 if he loses the lawsuit he loses everything plus the 21,000 banks have a team of lawyers he should win tho .
He was way calmer about it then I would've been. Recently, Truist just "forgot" to cash a check I needed for rent and spent a while week having to prove I attempted to cash the check in the first place. I was livid.
I've heard stories about people's stuff being stolen by the people loading the truck from the moving companies. Well now you got to worry about them stealing your identity and entire bank account. I think I'll just move myself next time and take a few extra days
I just posted about my boyfriend and I’s experience with Truist. We too lost a lot of money and they refused to rectify the situation. I’ll never trust them ever again.
@@ayodejiabraham7296 (copy and pasted from my original comment) Omg. My boyfriend and I have both had MAJOR issues with Truist since they switched from Bbt. First it happened to my boyfriends account. Transactions disappearing, reappearing, not showing up at all, our account balance not even reflecting what it should be for the transactions currently showing or pending. At one point he received 6, yes 6, overdrafts of $38 at once becahse the system was so messed up. He called about it and the lady was so rude and said there’s nothing she could do about it and we needed to “keep track of our expenses better.”Keep in mind this has never happened to us with Bbt and both of our accounts had outstanding history with no overdrafts for years. So We started screenshotting every day, sometimes multiple times a day, the transactions that his online banking was showing. Sometimes even as short as one hour would pass and several transactions would be different. Even with this proof, and more overdrafts, and threatening to close our accounts, the lady simply stated “okay, you can close it this way but keep in mind you are responsible for the money that you currently owe”. We were LIVID. Then it started happening to my bank account. Again they would refuse to rectify the situation even though our banks clearly showed that we never overdraft our accounts, surely not 3 or 4 or fucking 6 at a time! Now two people, living in the same house but with completely separate bank accounts, we’re both having the same exact issue, so they can’t tell me that nobody else was having this problem and they couldn’t help us. We finally had enough of it and went next door and opened a new account for each of us at a credit union. Credit union casually said that they were the busiest they had been YEARS when they scheduled us, and when we said we were coming from Truist they said oh yeah I figured, that’s exactly why we have been so busy lately. Like wow. It seems to have worked itself out now (we kept the accounts open but didn’t keep money or use them) but after those experiences and the complete lack of rectifying the situation is disgusting and we Will never trust them ever again. If we didn’t both have credit cards with them we would’ve closed our accounts with them just to make a point.
That's something that a lot of us forget about, I suppose, because esp. that many of us do not have that large an amount. Even so, it IS a good idea to check your accounts on a regular basis - I'm guilty of not doing this..
I suspect the bank is involved. My dad has an estate account for his mother’s money through Truist and they have online access no problem. So why did they tell this guy he couldn’t have online access to the estate account? I think the bank and moving company are both in on this somehow.
Frances there were multiple months during the merger of BB&T and SunTrust there was no access to your account. There were only few banks you could do business with which I was told were 3 hours away. It was the biggest mess I had ever seen. I went to another bank.
This man had someone working in the bank helping him. It wasn't like it was a business account paying out large sun's of money. It was a personal account paying random people.
No. Someone just copied the bank account information from the submitted checks and printed the same bank account information on new checks. It is a common scam with stolen check information. Also, the real issue isn't the name and address part of the checks. The real issue is the signature on the checks. Banks keep the signatures for that account on file. When you open an account you have to sign signature cards. Banks are obligated to compare that signature with the signature on the check. If they don't match, the bank should refuse to cash the check. The bank probably skipped this step.
@@marknc9616 So, can all banks see verified signatures for any customer of any U.S.-based bank? I feel like checks are so unsafe and outdated. I work in HR/Payroll and we had a child support check that I mailed out stolen from the mailbox and then the thieves ordered checks using our bank account info from check. They got caught because these dolts tried cashing it at OUR bank and the teller flagged it as suspicious luckily but I wonder if we'd get so lucky if it was a different bank. Also, they used software to superimpose the original signature onto the new checks. So not sure "verified signatures" even help with fraud much.
There's a reason it's called "Scum Trust". You can rebrand a company, but when the executives stay the same, you're still going to get shitty service. Great story, perhaps someone should let Mr. Davis know to file a complaint with the CFPB? Banks tend to take notice when the CFPB gives them a call.
I banked with BB&T for years, as soon as they implemented the merge it was like banking with Sun Trust all over again. I closed the account and withdrew immediately. I had Sun Trust around 2004 and it was the worst experience ever, always had money missing and they were withholding transactions and wouldn’t clear transactions for weeks, try to resolve it and management was some of the rudest.
He lived in another state...and the bank told him he couldn't be allowed online access to check it. That would have meant traveling hundreds of miles per week. The fact that the bank went against its own policies, really truly makes it look like someone within the bank was in on it and approved those transactions that themselves were against their policies.
@@SoManyRandomRamblings If a bank tells me I won't be allowed to access my account online, I would close the account. Also - you get bank statements in the mail. So he still should be checking it. If you blindly trust banks, this is what happens. Doesn't make it right, but you DO have to use some basic level of good sense. It's no secret that most banks are trash. When doing business with the devil, be vigilant.
Truist used to be BB&T and SunTrust - they merged and formed Truist, which is an abysmal name! I worked for a PA based bank that existed from 1874 until 2016 when BB&T bought them out. Wasn't a fan of BB&T and I'm disgusted with this report about Truist.
At the the Bank did credit him back $112,000, this guy is still waiting to get back the last $21k. So they are probably still working on it. He will get the rest of his money back.
"JUSTICE"!"JUSTICE"!"JUSTICE"! I will be "suing" the bank and those or whom involved especially the bank ,because banks are supposed to monitor our money! 💯
Oh, well Mr Bruce Horner did it again! 😂 Once A Big Criminal always! 🤷♀️ But, that private investigator was on to it! Imperial Freight line "your should be a shame of yourself for "not" trying to stop a criminal 😂, but that "private investigator did 😂 😊 that right fight for your inheritance it is "your" not Mr Horner's 😅.
Banks do Monitor your money, just not for you. They monitor your money for the United States Government, after all their name is on every bill not YOURs
@@kraggrobinson3387 Some, banks monitor your money "not" all I know from experience. People I have had their cards used from their bank account and charges was made on their card and guess what? the bank had to "pay" that money back by "crediting" that money back to their cards! Why? because that bank was suppose to monitor "your" money! Again, some banks doooooooooo! not all, but because I know that they would be crediting my money back for sure period! 💯
This happened to my elderly roommate when he used to drink with the friends he used to have, $15,000 over a year and BOA did nothing to inform him and he got no money back, people were paying they 're bills all over the place buying stuff online, hope this guy gets his money back
How'd all those friends about his money I swear ppl think other ppl be their friends and nope this happens. shows u ain't got no friends in real life just a bunch of mooches waiting for u to slip
@@woodrowwilliams1812 so is Truist now. They trying to be as nasty as BoA with charges for everything on poor hard working peoples accounts. So so sad & maddening.
I think the moving company should credit him the remaining $24k, as they are also at fault for clearly not doing a background check. I mean, the guy served 7 years in federal prison for exactly this - I'm sure that would've come up.
@@xPRODIGYxGAMER Felons have a right to work. And there are plenty of jobs for felons that dont present opportunities to commit similar crimes. So if you've been convicted of identity theft, you shouldn't be hired to a position that gives access to personal and banking info.
This is crazy. There's no way my credit union would have even let one of these slip through. My daughter just opened a truist account for college. This is terrifying.
A bank employee was in on the scam. What bank allows a constant stream of checks in high amounts and doesn’t question it? Hell, I can’t even deposit money into the bank without even being questioned.
I had $17.5k stolen from account in January and I called fraud department about my claim and was hung on during phone call 4 times on different days. I went into Charlotte branch to file complaint and to find out what is statues of my initial claim and was waiting on representative to speak with and struck up a conversation with another client waiting and we found out we were in bank waiting to speak to a representative for the same reason. Our accounts had been compromised and she stated the fraud department hung on her too continuously. The other client only been a member for three weeks and this has happened and I've been a member of BB&T/Tuist for 15 years and I still haven't gotten any of my money back yet. as of 5/4/2022. I also filed complaint with the FBI
I use to work for SunTrust in the mid 90's, and that was the first fraud red flag that they taught us to look for. Checks cashed out of sequence. Every check cashed by tellers, especially large amount, were always compared to the previous checks written. Check number 1005 then check number 5437 would have instantly alert tellers that something was wrong.
My Mom's credit union kept having an asterisk beside a out of sequence check every month for more than 5 years! Found out it was Sears and they were taking out 1 draft and then sending in this check to take out another payment saying on statement it was an over the phone payment? Yet her balance never went down as if she were doubling her payments each month!
Queen City News Chief Investigative Reporter Jody Barr is at it again... A secret recording inside the home of an accused gunman. A secret recording of a local sheriff promising that suspect he'd try to kill his attempted murder investigation. And once again... state investigators are following Jody Barr's lead. An exclusive you'll only see on Queen City News WJZY-TV in Charlotte. Friday night - March 1 - 10pm ua-cam.com/video/d3SuRzDWnEA/v-deo.html
I know someone who this happened to. It was over weeks, and they only got about half back, after weeks of their own effort, chasing the guy while the crooks own bank protected his personal information, preventing the victim from getting back the whole amount.
When it comes to investing , we want our money to grow with the highest rates of return , and the lowest risk possible . While there are no shortcuts to getting rich , but there are smart ways to go about it.
If the family can't recover their money from the bank, they will have to sue the moving company. It's standard practice for a moving company to do a police background check and bond certification.
THE SECOND FLOOR????? WOWWWWW YOU CANT TELL ME THAT AINT A INSIDE JOB HE'S WORKING WITH SOMEONE AT THE BANK THATS OBVIOUS. A NORMAL BANK WOULD NEVERRRRRR THEY FLAG MY ACCOUNT OVER ORDERING WALMART DELIVERY A 7$ CHARGE BC IT WENT THRU TWICE
The bank has a legal fiduciary responsibility to entrust your funds. I guarantee you if he files suit, that bank will give back their money ASAP. And I suspect Imperial had a ‘hand’ in this too. I wouldn’t be so quick to let them off the hook.
They should have a detailed say. But its bs. The banks clearly know. They simply close your accounts. Report it but to report the reason. They dont tell you. Nor will they help you at all. They say its bad for business. They will not pay you back at all. They put in a credit. Thats all but no real money.
ROFL!! WOW, what a dangerous statement. CCs are not any safer or more secure than these digital checks. That is why they have a policy (which they clearly didnt follow) that ALL transactions of Trust accounts MUST be done in person, ID verified, and documented transactions. For some reason they did not follow their own policy, and let that crook still that man's father's money.
@@tellurye idk what your taking about. I would rather use anything that's not linked to my bank account whenever possible. Credit cards offer loans more consumer protection as a whole than any sort of debit transaction. So tell me why you are rofl?
@@turboleggy Im ROFL because you think credit cards are not linked to a bank account? Maybe not your main one, but when you sign up for a CC, you are entering an agreement with a bank. They can use it and steal your ID just as easily. You are only protected from unauthorized charges - not your ID or credit.
@@tellurye you can have credit cards not linked to bank accounts. I could easily have visa in my name that my parents pay off with their cheques. The thing is if anyone steals my credit cards and uses it, it's protected. Debit cards are much more of a hassel.
I read about a man in his 50s that started investing in stocks then retired in 2years with over $6million, that right there is my utmost goal and I'd really appreciate clues and tips on how to reach this goal within 5years
1. Limit your spending/cut off retail therapy 2.Put the extra cash towards investing in high yielding or steady investment. 3. Get a financial coach/mentor to guide through your investing goal. These might look simple but they require good amount of willpower, but through mentorship, I've been able to consistently grow my portfolio to $800K and I'm looking forward to retiring at 50 as well and I only wish I started up early. Goodluck
@@idellameyer7411 The consultant that guides and assist me is *Julia Renee Lindberg* you can check her out online and reach out to her through her website to book an appointment.
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Truist misplaced 4gs of my money, took them over 30 days to return it which of corse is unacceptable. I wonder who or what is behind the lazy business within the corporate offices in the South.
Happened to my biz account at Truist. Their Fraud Dept never caught it. Thankfully, I caught it while the ACH transfer was still in process and the Truist employee at the branch was so helpful and cancelled the transaction. When I called the toll free Fraud line, they told me I'd have to go to the branch - thanks for nothing, guys. I couldn't leave this bank soon enough!
9:56 "The internet is littered with dozens of complaints about Truist!" Closed my Truist account after trying to transfer money from savings to checking to prevent overdraft. Kept getting "error message" which I suspected was "shady". I linked these accounts when it was BB&T had no problems. After Truist, problems. Truist held my money to collect deliberate overdraft fee from checking. That was in February 2022.
The man got 7 yrs...for stealing 4.6 million...Said nothing about restitution. Business in the same bank building...In nefarious Florida😂😂😂😂 Can you really make this stuff up...OMG
@@icu4life240 Most likely he spent it all in various ways, or into crypto currency. Just using it to buy precious metals/bonds that he can hide somewhere makes it basically impossible to get back.
The bank is responsible for allowing this to happen straight up. Checks over a certain amount are required to have only $250 available until the check can be verified.
They only verify the funds in The account that’s all there worried about until other wise most check fraud isn’t caught for a few weeks. Even checks with no money gets cleared in a few business days it’s called a credit then the 3rd day it is found to insufficient funds or fraud.
I’m a Truist client and confirm without any reservation, they are terrible. They put you on hold and wait forever. Ask for specific service and they commonly don’t complete the simple task.
This bank is bad news! They screwed me over a few times and nobody seems to know who to contact to get what I need… ended up sending me to 7 different phone numbers and ended up on a number that doesn’t exists. This has been going on for 3 years now.
I had an account with BB&T after it bought out Susquehanna Bank which is the bank I originally opened an account with, and never had any problems (I had great terms on my account with Susquehanna and have been grandfathered in), but if that changes now that they’ve merged with SunTrust, I’m out of there and will open an account with a different bank. They definitely dropped the ball big time in this instance and should be held liable for the damages.
I just posted about my boyfriend and I’d experience. We too lost a lot of money and it was never rectified even with proof. I’ll never trust them again. We too had Bbt and never had an issue until they merged.
I think it was an isolated incident. Someone working at the bank could be in on it though. I hope truist investigates their end also. Someone authorized those transactions
On March 7th I called to check my account at Truist and I was -$400 Someone stole my checks…J didn’t even know I had checks I never use them But a guy Went inside TRUIST itself with a forged check And I didn’t have that much money in the account that the check was written for The teller cashed it anyway I made a dispute on March 8th Took a police report on the guy and signed an affidavit I’m STILL Waiting on my money to be put back I call everyday and all I get is it’s Still being investigated! Truist is AWFUL!
I just posted about my boyfriend and I’d experience. We too lost a lot of money and it was never rectified even with proof. I’ll never trust them again.
I appreciate the heads up very much. This is just horrendous. I am wondering why there was not an employee check before hire? There probably was a discussion. I think there may be more to it. It is too stupid. They may not be innocent here. The bank upstairs is suspicious, as well.
The bank is liable and any employees that cashed that check should be fired! They failed to properly validate those checks so either the employees were involved or that bank has some serious identity check issues and that’s a big no no.
Truist is a joke and I would advise anyone to stay far away from them. I was a BB&t customer for 10 years, and never had a problem. Once they became truest it was one problem after another. Even closing the account was one of the biggest headaches I've had to deal with all year. Truist is simply a bad Bank, and your money is safer and better somewhere else.
I'm going through the same thing. Last week I ti go the truist bank and I had to let them know somebody was taking my money. This is so ridiculous. There's a reason why I came across this.
The $1 check was to see if the account was open and testing the system to see if the check would clear. That $1 check attempt should have prompted a fraud alert at that time.
Exactly. I had a $1 charge out of one of my accounts and I immediately received a text message asking to respond yes or no if I knew the company. My phone rang from the bank within 3 minutes of me replying “no” to the text. My account was frozen within 10 minutes of receiving the initial fraud alert text message. FYI: all this happened on a Sunday morning. From what I’ve heard, Truist is turning out to be a nightmare.
Only if your bank is using AI/ML. If not, you are going to be this guy. Every company is a software company, if they know it or not.
@@AntMcLeod exactly!
@@AntMcLeod your company is only as good as its cyber security and software
Someone stole my credit card information and charged $1. Bank of America immediately notified me about the charge and they confirmed it was fraud. They issued me a new card.
Crazy how when you owe a bank a lil money or something they blow your phone and email up like it's the end of the world but when they're in the wrong you can never get a hold of them.
I hope the man who committed fraud rots in prison.
He needs to sue the bank
Never trust the bank period
He will sue the bank. And he will win. Everything takes time.
🤬 I would of burn that bank down
@@brianwilliams8568 Especially in these times. Take all money out except for bills
He really does
PSA: If you have trouble with your bank like this or other kinds of fraud (including things like the Wells Fargo fraudulent account scandal) and you are getting stonewalled by the bank, the place to kick it up to is the Office of the Comptroller of the Currency. They are the ones that issue the banking licenses to every nationally chartered bank, and investigate complaints against banks with a vigor. Any complaint made to the OCC WILL get the banks attention, it will no longer be something they can ignore legally.
Thank you for that info. When something like this happens, the problem is that most of us simply have no idea which agency to contact, and we waste a lot of time, money, and emotional energy running in circles trying to get answers.
This needs to be higher. I caught Wells Fargo opening 5 different accounts in my name. I also had SunTrust do something similar to this before they were Truist. They cashed a fraudulent check that overdrew the account. They never sent any notice about fraud or about the overdraft. I had specifically disabled the overdraft "feature" but they apparently re-enabled it so they could cash the fraudulent check. Then they hit me with like 5 overdraft fees. After finally getting them to do something about the check, they refunded only 2 of the 5 overdraft fees. Never trust giant national banks. Their systems are too complex for them to keep up with and they're too big to care when an error on their end eviscerates somebody's savings.
@@AM-ce4of yes I had a similar story to you. They fraudulently created checking accounts and attached it to our savings for me and my sister who were minors. We couldn't get online banking, and since we had so little activity on our accounts they would only send the statement quarterly.
The checking had some minimum balance which obviously wasn't met because we didn't know about it. They charged the maintenance fee and then it overdrafted and kicked in the over draft protection transfer from our regular accounts. We found out 2 months later. They also structured it in such a way that I couldn't get the statements after they took my copy (was young and dumb and didn't make a copy before going to confront them). So I needed both my sister and mom to give authorization to get the statements reprinted, which they refused to do at the original offending branch. I went to another and a very nice banker helped us out. And finally I got my money back after 7 years with the class action.
I told my friends, including some really poor friends that I got $50 stolen and got like $77 back and they were like "you were this upset over $50?". But I had been robbed by banks before at BoA (parents didn't check the min balance). But I did all my research to make sure that never happened again. And it did anyways, I was so distrustful I wanted to go back to dealing in only cash which I did after the first time. But my dad insisted I keep an account somewhere because the amount of cash I had accrued since I was an extreme saver was "dangerous to have on hand". My compromise became using credit unions, I signed up with my college credit union and been a loyal customer for 7 years now. I wil never keep any significant balance at a for profit bank ever again.
Thank you for this information!
Thank You 🙏
I smell a Lawsuit against both the Bank and the Freight Company.
Just sue for 500k + 133k. Easy
@@joeschmoe8504 definitely
and time for Bruce to be taken out back behind the shed and taken out with the shotgun...
I smell an inside job, how about you? 🧐
@@LeTrashPanda In my line of work, we call that an internal. I definitely think that’s possible.
Banks cashing clearly false checks should mean they are liable too. They hold pawn shop owners liable if it was something that they should have realized. Even worse if you are a private citizen and it is deemed obvious. These banks cannot claim they are this dumb, they should be held as accomplices the same way a guy fencing stolen goods is held liable for being part of helping the thief get money.
Spot on
PEOPLE Just cause a banking officer tells you something don't you believe it. Send Facebook and UA-cam link to your Congress Persons with letter.. maybe even tweet, BUT KEEP IT FACTUAL, with suggestion people needing to check accounts with bank.. Also go to BBB in both the state the branch is in and state the home office is in file complaint. They need to keep there A+ rating.
I worked in the check processing department at a bank. Not one check goes through a bank without human eyes always seeing every single check. This is despicable.
I work in money movement and that is one poor banking practice. Compliance red flag 🚩 on those checks are so obvious. Also, banks have the ability to track funds and what external financial institutions the funds went to. If they were cashed banks usually have to have ID 🪪 of the person cashing check.
It’s because they using ATM’s and Mobile Accounts to cash them.
This is just ridicoulous!! I am so sick of these scammers stealing from innocent hard working people.
Me too
Worst part he only got 7 years in jail when he gets there he will associate with more criminals that will expand his potential meanwhile the poor people will loose more money I'm sure he stole from lots of more people and that was their life savings
Imagine being 65 retired and thinking you have 100k in the bank but you don't cause some ahole stole I will be devastated
thats all banks are
This happened to a friend of mine, she had $5,000 siphoned from her account within one night.
She was going to get some of the money to make her little fan series, luckily the guy got caught. her money was refunded, he's currently serving time in prison.
This is absolutely the worst bank merger on record!
How did a scammer of that magnitude get out of federal prison without being watched
Because you don't want to the taxes to hire more employees & Gv't doesn' want to become efficient... Which includes better utilization of assets--bldgs & staff--open longer hours & on weekends... Mgrs don't want to work extended shifts... Like restaurants, stores, banks... that serve the public.
The employee should pay ofcourse , but the banks that allow this should deffinetly give every penny back !
I think they should give more back for pain and suffering in time wasted dealing with this bullshit
It’s because they using ATM’s and Mobile Accounts to cash them.
They also need to sue the moving company for hiring a convicted fraudster to enter the man's home and do the moving service
This was the company that moved him that stole the money.
Yeah it’s going to be covered banks have insurance
I moved furniture for 15 years. NEVER trust a mover! Almost every dude i worked with steals. There are a few good ones here and there, but even with 1 good person on the crew, you still get 2 or 3 other dudes that are more than likely stealing any valuables…. My advice. Move all your valuables and medications yourself. Just use a moving company for the furniture and misc…. I know one guy who opened the truck in the middle of the night on a job going out of town…and pillaged the entire truck…. Dont trust movers….
When I was a kid I had a collection of half dollars and $2 bills in a case that was pretty inconspicuous that you'd expect to be with kid toys that case went missing when we moved after hiring a moving company and as well as some of my Lego sets.
Wow
I work for a moving company and haven't stole from.any customers... this is BS. 1 bad mover makes us all look bad I guess
Xavier Cunningham my advice. Get out now. That job is meant for kids 18-25 and thats it. Theres no retirement plan, theres no insurance. I would be highly surprised if you have med/dent. You prolly make a HAIR above min wage and the only thing that saves it is that tip at the end that you MIGHT get… leave the moving business. Find a career. Something you can retire on…. Theres not a single mover with retirement. The old ones are used up until they finally stop making all the youngsters theyre working with, lump all the furniture for em. Then theyre done. No payout, no nothin…. Just a job at mcdonalds until they die
thanks for the advice!
My bank will place a freeze on my account if I go to the Target on the other side of my city. This is just insane, so many people failed this dude.
ST did this to me multiple times. I closed my account due to this. It was embarrassing. I was victimized by fraud for 2k and asked these fools why didn't that trigger an alert when I needed it. When I didn't need them, they froze my account while traveling. Awful!
I just checked a Bank Rating site and they gave this bank a 3.5 rating with absolutely no mention of pending problems. So not only can't you trust your bank, you can't even trust the bank rating system! Sickening.
He should sue the moving company for fraud. And the bank.
As someone who has worked as a teller and banker for years, I’m telling you, their employees are probably not well trained. I have caught so much fraud throughout my years in the banks and let me tell you that it feels great to do the right thing for my clients. No body goes through me
That's awesome
Wow the bank is responsible. Maybe it's someone who use to work in the bank
I was a teller and I guess I was good at it because these checks would have NEVER been cashed on me!
@@shiwan45 that is what I’m thinking, is probably someone who works internally who allowed all this to happen. Whenever people would come to deposit or cash a check, I would always do a quick look at their history to see what was going. If I saw suspicious activity I would follow up and report it to the fraud department.
@@sydbey947 me too, I would have never let this business or anyone get away with something like this.
He needs to file a lawsuit against the bank.
Immediately!!
Ha ha! Good luck with that! Their legal team spans multiple floors in a skyscraper. You better have deep pockets because they will file every motion and do everything they can to make it as expensive as possible and you have to pay that as you go. And then if you lose, you've lost even more money.
and the moving company.
Only problem is that will take a lot of more money and he’s already out of 21,000 if he loses the lawsuit he loses everything plus the 21,000 banks have a team of lawyers he should win tho .
Banks have powerful law firms
I can’t imagine this man’s anguish. Thank you for covering his story and informing the public!
He was way calmer about it then I would've been. Recently, Truist just "forgot" to cash a check I needed for rent and spent a while week having to prove I attempted to cash the check in the first place. I was livid.
@@KingXOreo omg yes that is infuriating! They have no care in the world of how this affects people. I’m terribly sorry you went through that :/
What the hell kind of bank doesn’t let you monitor it online in this day and age? Immediate red flag.
State ran and criminal banks
Allot of these moving companies have shady owners and characters working for them.
Seems like a pattern.
Yup, a bunch of thieves.
Damn ur pretty.. maybe u can give me a private lesson on how to catch fraudulent people? Strictly professional that is...
I've heard stories about people's stuff being stolen by the people loading the truck from the moving companies. Well now you got to worry about them stealing your identity and entire bank account. I think I'll just move myself next time and take a few extra days
@@selaxlife7621 No, that's not creepy at all.
😐
Only 7 years for stealing over 200 million dollars. Wow SMDH
Yeah that's BS for sure
That’s a bargain
Right!!! Dumbest thing ever. Heck, give me 200mil and I'll do 7 years federal.
Exactly! That’s why he was able to do it again.
And, a 50/50 chance of being caught..... i think many would take those odds with only losing 7yrs
I have lost about 15k that stupid bank it’s horrible bank
We're u able to get your money back.
fdic , that sunbank is stealing from people
I just posted about my boyfriend and I’s experience with Truist. We too lost a lot of money and they refused to rectify the situation. I’ll never trust them ever again.
@@alyssastewart738 what happened
@@ayodejiabraham7296 (copy and pasted from my original comment) Omg. My boyfriend and I have both had MAJOR issues with Truist since they switched from Bbt. First it happened to my boyfriends account. Transactions disappearing, reappearing, not showing up at all, our account balance not even reflecting what it should be for the transactions currently showing or pending. At one point he received 6, yes 6, overdrafts of $38 at once becahse the system was so messed up. He called about it and the lady was so rude and said there’s nothing she could do about it and we needed to “keep track of our expenses better.”Keep in mind this has never happened to us with Bbt and both of our accounts had outstanding history with no overdrafts for years. So We started screenshotting every day, sometimes multiple times a day, the transactions that his online banking was showing. Sometimes even as short as one hour would pass and several transactions would be different. Even with this proof, and more overdrafts, and threatening to close our accounts, the lady simply stated “okay, you can close it this way but keep in mind you are responsible for the money that you currently owe”. We were LIVID. Then it started happening to my bank account. Again they would refuse to rectify the situation even though our banks clearly showed that we never overdraft our accounts, surely not 3 or 4 or fucking 6 at a time! Now two people, living in the same house but with completely separate bank accounts, we’re both having the same exact issue, so they can’t tell me that nobody else was having this problem and they couldn’t help us. We finally had enough of it and went next door and opened a new account for each of us at a credit union. Credit union casually said that they were the busiest they had been YEARS when they scheduled us, and when we said we were coming from Truist they said oh yeah I figured, that’s exactly why we have been so busy lately. Like wow. It seems to have worked itself out now (we kept the accounts open but didn’t keep money or use them) but after those experiences and the complete lack of rectifying the situation is disgusting and we Will never trust them ever again. If we didn’t both have credit cards with them we would’ve closed our accounts with them just to make a point.
No one should trust ANY bank. Move your funds to a credit union.
That’s exactly what I did
He needs to file a FDIC claim which they insure up to $200k I believe so that we can trust our money is safe in the bank.
Banks (FDIC) and Credit Unions (NCUA) are both insured up to $250k.
@@bourbon.36 I don't believe that covers bank fraud, just bank failure.
@@bourbon.36 250k worth of protection per person, if it's a joint account(married couple) it's 500k
@@UndefinedStasis it’s per bank or per person? If I out 3 banks. Then I’ll get insured up to $750k?
That's something that a lot of us forget about, I suppose, because esp. that many of us do not have that large an amount.
Even so, it IS a good idea to check your accounts on a regular basis - I'm guilty of not doing this..
I suspect the bank is involved. My dad has an estate account for his mother’s money through Truist and they have online access no problem. So why did they tell this guy he couldn’t have online access to the estate account? I think the bank and moving company are both in on this somehow.
theres no reasonable explanation, how else can you allow n account number to slide with so many different names?
Truist ala BB&T. I question the new name 😒
i am from the proletariat part of the ghetto they were both in on it but not the corporation just the human beings that work in it or for it .
Frances there were multiple months during the merger of BB&T and SunTrust there was no access to your account. There were only few banks you could do business with which I was told were 3 hours away. It was the biggest mess I had ever seen. I went to another bank.
Agreed
This man had someone working in the bank helping him. It wasn't like it was a business account paying out large sun's of money. It was a personal account paying random people.
correct and the owner of the company in on it he hired a scammer ..Bruce is the fall guy ..we know the game
@@helena3631 🤫🤐🤣
No. Someone just copied the bank account information from the submitted checks and printed the same bank account information on new checks. It is a common scam with stolen check information. Also, the real issue isn't the name and address part of the checks. The real issue is the signature on the checks. Banks keep the signatures for that account on file. When you open an account you have to sign signature cards. Banks are obligated to compare that signature with the signature on the check. If they don't match, the bank should refuse to cash the check. The bank probably skipped this step.
Was looking for this comment !
@@marknc9616 So, can all banks see verified signatures for any customer of any U.S.-based bank? I feel like checks are so unsafe and outdated. I work in HR/Payroll and we had a child support check that I mailed out stolen from the mailbox and then the thieves ordered checks using our bank account info from check. They got caught because these dolts tried cashing it at OUR bank and the teller flagged it as suspicious luckily but I wonder if we'd get so lucky if it was a different bank. Also, they used software to superimpose the original signature onto the new checks. So not sure "verified signatures" even help with fraud much.
There's a reason it's called "Scum Trust". You can rebrand a company, but when the executives stay the same, you're still going to get shitty service. Great story, perhaps someone should let Mr. Davis know to file a complaint with the CFPB? Banks tend to take notice when the CFPB gives them a call.
Cfpb is useless. No one takes notice when I file.
@I Don’t Know Much At All sun trust and bb&t bank
I banked with BB&T for years, as soon as they implemented the merge it was like banking with Sun Trust all over again. I closed the account and withdrew immediately. I had Sun Trust around 2004 and it was the worst experience ever, always had money missing and they were withholding transactions and wouldn’t clear transactions for weeks, try to resolve it and management was some of the rudest.
I HATE THIS BANK!!!! I have had so many issues and no help!!!
The bank is 100% complicit with the crime.
This is why you need to check your bank account weekly.
This didn't happen overnight. It was weeks if not months.
He lived in another state...and the bank told him he couldn't be allowed online access to check it. That would have meant traveling hundreds of miles per week. The fact that the bank went against its own policies, really truly makes it look like someone within the bank was in on it and approved those transactions that themselves were against their policies.
@@SoManyRandomRamblings If a bank tells me I won't be allowed to access my account online, I would close the account.
Also - you get bank statements in the mail. So he still should be checking it.
If you blindly trust banks, this is what happens. Doesn't make it right, but you DO have to use some basic level of good sense. It's no secret that most banks are trash. When doing business with the devil, be vigilant.
Yeah, well if you can
Every day check it. Set it up to give you a balance every morning.
He was told estate accounts can’t be viewed online-listen up people
We need more journalists like you! Keep up the awesome work.
Truist has been BRUTAL. I'm closing my account
That Bank should be called "Thiefist!!" Instead of "Trueist!" Apparently the clerks are in on it at the BANK!!!
Or “Trueheist!!”
If an establishment can't even spell out the word "trust" on their logo, you know they're doing something very shady
I don't think I would trust them either.
Truist used to be BB&T and SunTrust - they merged and formed Truist, which is an abysmal name! I worked for a PA based bank that existed from 1874 until 2016 when BB&T bought them out. Wasn't a fan of BB&T and I'm disgusted with this report about Truist.
@@AdrianeRichards2911 Interesting I was wondering why all my local BB&T and SunTrust banks closed and came back as Truist
It's just another corporate nonsense word.
Ikr👍
He's right to go to the press after 1 month.
Someone inside the bank has a hand in this corruption. I hope he gets his money back.!!!
I was thinking someone in the moving company.
I had 476k in my account and one day I got a letter saying account overdraft someone took all the funds. I got it back after 6 months of hell.
My advice move it to a credit union.
@@zataishasims9732 move it too a safe.
Isn't the company responsible since they employed a criminal? Maybe if the corrupt judges tried some real sentences for these scumbags......
At the the Bank did credit him back $112,000, this guy is still waiting to get back the last $21k. So they are probably still working on it. He will get the rest of his money back.
Agree, the bank will cave, 133000 is nothing, not worth the bad publicity
so said you
"JUSTICE"!"JUSTICE"!"JUSTICE"! I will be "suing" the bank and those or whom involved especially the bank ,because banks are supposed to monitor our money! 💯
Oh, well Mr Bruce Horner did it again! 😂 Once A Big Criminal always! 🤷♀️ But, that private investigator was on to it! Imperial Freight line "your should be a shame of yourself for "not" trying to stop a criminal 😂, but that "private investigator did 😂 😊 that right fight for your inheritance it is "your" not Mr Horner's 😅.
Banks do Monitor your money, just not for you. They monitor your money for the United States Government, after all their name is on every bill not YOURs
@@kraggrobinson3387 Some, banks monitor your money "not" all I know from experience. People I have had their cards used from their bank account and charges was made on their card and guess what? the bank had to "pay" that money back by "crediting" that money back to their cards! Why? because that bank was suppose to monitor "your" money! Again, some banks doooooooooo! not all, but because I know that they would be crediting my money back for sure period! 💯
This happened to my elderly roommate when he used to drink with the friends he used to have, $15,000 over a year and BOA did nothing to inform him and he got no money back, people were paying they 're bills all over the place buying stuff online, hope this guy gets his money back
How'd all those friends about his money I swear ppl think other ppl be their friends and nope this happens. shows u ain't got no friends in real life just a bunch of mooches waiting for u to slip
Chase is the best for recovering your lost money. Td bank has become shady with fraud alerts.
BOA is a bad place to put money.
@@woodrowwilliams1812 so is Truist now. They trying to be as nasty as BoA with charges for everything on poor hard working peoples accounts. So so sad & maddening.
Cna's also steal their elderly private clients blind, rob their purse when they sleep, steal jewelry.
That man needs to be reimbursed his $133k by the bank
Imagine trusting any bank.
Thanks for helping this man...Truist is being slimey..thanks for the news
Leave him in prison
I think the moving company should credit him the remaining $24k, as they are also at fault for clearly not doing a background check. I mean, the guy served 7 years in federal prison for exactly this - I'm sure that would've come up.
Thats what i was thinking.
@@xPRODIGYxGAMER Felons have a right to work. And there are plenty of jobs for felons that dont present opportunities to commit similar crimes. So if you've been convicted of identity theft, you shouldn't be hired to a position that gives access to personal and banking info.
This is crazy. There's no way my credit union would have even let one of these slip through. My daughter just opened a truist account for college. This is terrifying.
I would close it asap!
I don't get why people use all these obscure name banks
Close it.
A bank employee was in on the scam. What bank allows a constant stream of checks in high amounts and doesn’t question it? Hell, I can’t even deposit money into the bank without even being questioned.
Office in the same building with 50+ victims. A good indication someone working for Truist provided account balance and other material assistance.
I gotta leave Truist. I swear they’re stealing money from people.
I hope you do and it's not just words without actions...cause that's just lazy....I will wait for a response Comment once you close your account!
@@gballs007 exactly
@@gballs007 k mom
I had $17.5k stolen from account in January and I called fraud department about my claim and was hung on during phone call 4 times on different days. I went into Charlotte branch to file complaint and to find out what is statues of my initial claim and was waiting on representative to speak with and struck up a conversation with another client waiting and we found out we were in bank waiting to speak to a representative for the same reason. Our accounts had been compromised and she stated the fraud department hung on her too continuously. The other client only been a member for three weeks and this has happened and I've been a member of BB&T/Tuist for 15 years and I still haven't gotten any of my money back yet. as of 5/4/2022. I also filed complaint with the FBI
They sound bad as wells Fargo and bank of America
I use to work for SunTrust in the mid 90's, and that was the first fraud red flag that they taught us to look for. Checks cashed out of sequence. Every check cashed by tellers, especially large amount, were always compared to the previous checks written. Check number 1005 then check number 5437 would have instantly alert tellers that something was wrong.
My Mom's credit union kept having an asterisk beside a out of sequence check every month for more than 5 years! Found out it was Sears and they were taking out 1 draft and then sending in this check to take out another payment saying on statement it was an over the phone payment? Yet her balance never went down as if she were doubling her payments each month!
Queen City News Chief Investigative Reporter Jody Barr is at it again... A secret recording inside the home of an accused gunman. A secret recording of a local sheriff promising that suspect he'd try to kill his attempted murder investigation.
And once again... state investigators are following Jody Barr's lead.
An exclusive you'll only see on Queen City News WJZY-TV in Charlotte.
Friday night - March 1 - 10pm
ua-cam.com/video/d3SuRzDWnEA/v-deo.html
State Attorney possibly could begin ANOTHER investigation. This is horrible🤬
Seems like the bank and the moving company are in it together
I know someone who this happened to. It was over weeks, and they only got about half back, after weeks of their own effort, chasing the guy while the crooks own bank protected his personal information, preventing the victim from getting back the whole amount.
How wrong is it Truist bank told this fraud victim his account couldn't have internet access, until after HE reported fraud on the account!
sounds like someone from the moving company and the bank are in on the crime. despicable
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If the family can't recover their money from the bank, they will have to sue the moving company. It's standard practice for a moving company to do a police background check and bond certification.
THE SECOND FLOOR????? WOWWWWW YOU CANT TELL ME THAT AINT A INSIDE JOB HE'S WORKING WITH SOMEONE AT THE BANK THATS OBVIOUS. A NORMAL BANK WOULD NEVERRRRRR THEY FLAG MY ACCOUNT OVER ORDERING WALMART DELIVERY A 7$ CHARGE BC IT WENT THRU TWICE
Find a Credit Union ASAP
The bank has a legal fiduciary responsibility to entrust your funds. I guarantee you if he files suit, that bank will give back their money ASAP. And I suspect Imperial had a ‘hand’ in this too. I wouldn’t be so quick to let them off the hook.
They should have a detailed say. But its bs. The banks clearly know. They simply close your accounts. Report it but to report the reason. They dont tell you. Nor will they help you at all. They say its bad for business. They will not pay you back at all. They put in a credit. Thats all but no real money.
Yeah, I agree! They are trying to save their own butts by fingering that dude!
You took the words out of my mouth
They HAVE to make him whole...
Yeah he needs a good firm to take his case and sue the bank and Imperial for the money, damages and legal fees.
Totally feel for this guy, bank is inept. Alsp that's why you use credit cards.
ROFL!! WOW, what a dangerous statement. CCs are not any safer or more secure than these digital checks. That is why they have a policy (which they clearly didnt follow) that ALL transactions of Trust accounts MUST be done in person, ID verified, and documented transactions. For some reason they did not follow their own policy, and let that crook still that man's father's money.
@@tellurye when banks go against their own policies like that....it's hard for them to claim that someone on the inside wasn't in on it too.
@@tellurye idk what your taking about. I would rather use anything that's not linked to my bank account whenever possible. Credit cards offer loans more consumer protection as a whole than any sort of debit transaction. So tell me why you are rofl?
@@turboleggy Im ROFL because you think credit cards are not linked to a bank account? Maybe not your main one, but when you sign up for a CC, you are entering an agreement with a bank. They can use it and steal your ID just as easily. You are only protected from unauthorized charges - not your ID or credit.
@@tellurye you can have credit cards not linked to bank accounts. I could easily have visa in my name that my parents pay off with their cheques. The thing is if anyone steals my credit cards and uses it, it's protected. Debit cards are much more of a hassel.
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Wtf are you talking about bruh?
@@MissHawes0187 issa scam
Truist misplaced 4gs of my money, took them over 30 days to return it which of corse is unacceptable. I wonder who or what is behind the lazy business within the corporate offices in the South.
Ever since BB&T transitioned to Truist there have been too many issues with account access and security vulnerabilities.
This is easy , i read he’s being sentenced to 50 years and the bank his paying the man back.
The detective has a nice accent. I hope that man gets all his father's money back with interest!
My mouth dropped. How is the company in the same building of the bank…. Woah.
Happened to my biz account at Truist. Their Fraud Dept never caught it. Thankfully, I caught it while the ACH transfer was still in process and the Truist employee at the branch was so helpful and cancelled the transaction. When I called the toll free Fraud line, they told me I'd have to go to the branch - thanks for nothing, guys. I couldn't leave this bank soon enough!
Life in prison for this guy would he good
Incredible journalism! Thank you all for your hard work!
I would still sue the company because they hired him without doing a background check and gave him access to people's personal info
9:56 "The internet is littered with dozens of complaints about Truist!" Closed my Truist account after trying to transfer money from savings to checking to prevent overdraft. Kept getting "error message" which I suspected was "shady". I linked these accounts when it was BB&T had no problems. After Truist, problems. Truist held my money to collect deliberate overdraft fee from checking. That was in February 2022.
Me too. Immediately.
The bank needs should credit the man in full, and then sue the moving company for mishandling customer information.
The man got 7 yrs...for stealing 4.6 million...Said nothing about restitution. Business in the same bank building...In nefarious Florida😂😂😂😂 Can you really make this stuff up...OMG
i saw that too. 5 mil for 7 years is a sweet job. wonder if he paid the tax on that.
He was probably home in 3.5
Not only that he's still committing the same crime after doing federal time. Seven years later and he's still a millionaire.
@@bobs5596 How in the hell do you steal people's money and put it into your own bank account. He had to have someone working in the bank helping him.
@@icu4life240 Most likely he spent it all in various ways, or into crypto currency. Just using it to buy precious metals/bonds that he can hide somewhere makes it basically impossible to get back.
The bank is responsible for allowing this to happen straight up. Checks over a certain amount are required to have only $250 available until the check can be verified.
Verification is funds availability. They don't call account owner
They only verify the funds in The account that’s all there worried about until other wise most check fraud isn’t caught for a few weeks. Even checks with no money gets cleared in a few business days it’s called a credit then the 3rd day it is found to insufficient funds or fraud.
That bank needs to be investigated by the State and the Feds immediately.
How many times are they going to arrest him ? 7 years? He should get 20 years for this
All banks are FDIC insured. Customers should NOT have to beg for their money that's insured. Corporate criminals never cease. 🤮
FDIC insurance only covers bank failures, not fraud.
7 years for 4 million 😮💨
If that was a mob boss that would not have happened.
I’m a Truist client and confirm without any reservation, they are terrible. They put you on hold and wait forever. Ask for specific service and they commonly don’t complete the simple task.
This bank is bad news! They screwed me over a few times and nobody seems to know who to contact to get what I need… ended up sending me to 7 different phone numbers and ended up on a number that doesn’t exists. This has been going on for 3 years now.
I had an account with BB&T after it bought out Susquehanna Bank which is the bank I originally opened an account with, and never had any problems (I had great terms on my account with Susquehanna and have been grandfathered in), but if that changes now that they’ve merged with SunTrust, I’m out of there and will open an account with a different bank. They definitely dropped the ball big time in this instance and should be held liable for the damages.
If you're anywhere near a Univest bank, I highly recommend them. Been banking with them for 4 years and never had any issues. Family-owned, too.
I just posted about my boyfriend and I’d experience. We too lost a lot of money and it was never rectified even with proof. I’ll never trust them again. We too had Bbt and never had an issue until they merged.
I think it was an isolated incident. Someone working at the bank could be in on it though. I hope truist investigates their end also. Someone authorized those transactions
Most moving companies insurance require the employees to be bonded..... I should have said "Most LEGIT moving companies" sorry.
What does that mean?
@@sapphirejones7302 That if moving company's employee steal or causes damage the bond will cover it or pay for recovery.
@@sapphirejones7302 and an employee can't be bonded with a conviction for fraud.
@@manspike44 oh ok. I thought that was just insurance. Didn't know their was another word for that.
@@shamioshi that makes sense. Thanks!
On March 7th I called to check my account at Truist and I was -$400
Someone stole my checks…J didn’t even know I had checks
I never use them
But a guy Went inside TRUIST itself with a forged check
And I didn’t have that much money in the account that the check was written for
The teller cashed it anyway
I made a dispute on March 8th
Took a police report on the guy and signed an affidavit
I’m STILL Waiting on my money to be put back
I call everyday and all I get is it’s Still being investigated!
Truist is AWFUL!
I just posted about my boyfriend and I’d experience. We too lost a lot of money and it was never rectified even with proof. I’ll never trust them again.
File a complaint with the CFPB
File complaint with: FTIC, Federal Reserve, Police Report, CFPB
Lesson here, make sure all important documents are securely hidden or removed when you have people in the house. Even family members...
Never ever ever ever hook a checking account to a balance. I move enuf money to cover the amount i am writing...
I appreciate the heads up very much. This is just horrendous. I am wondering why there was not an employee check before hire? There probably was a discussion. I think there may be more to it. It is too stupid. They may not be innocent here. The bank upstairs is suspicious, as well.
It's a fake company they can probably fake an employee background check
The bank is liable and any employees that cashed that check should be fired! They failed to properly validate those checks so either the employees were involved or that bank has some serious identity check issues and that’s a big no no.
Trust they know the employee on inside
They should be thrown in jail!
You're an attorney or LEO?
This is what SunTrust has been bought out for?
All you have to do is watch the Truist commercials, who the hell would trust that bank? Nobody in the right mind.
These people need to go to jail! But why didn’t the bank close the account?
I hope he sues the bank.
He got his money back. The bank returned the money
Truist is a joke and I would advise anyone to stay far away from them. I was a BB&t customer for 10 years, and never had a problem. Once they became truest it was one problem after another. Even closing the account was one of the biggest headaches I've had to deal with all year. Truist is simply a bad Bank, and your money is safer and better somewhere else.
Banks do this every day all the Time
I'm going through the same thing. Last week I ti go the truist bank and I had to let them know somebody was taking my money. This is so ridiculous. There's a reason why I came across this.
Truist is the absolute worst bank in america by far
There is so much to unpack here, this was excellent reporting. I hadn’t heard of this bank, and I’m glad about that 😅
They used to be called SunTrust.
Then again black people get arrested for trying to cash or deposit real checks...🤦🤦