So not a major fail. You had a gun that did develop a problem, they made good on it, and even threw in $200 worth of mags to make up for the trouble. I'd say a positive experience all the way around, beyond the original problem happening.. Which could have happened to any manufacturer.. Glad it all worked out!
Great info -you are right anything can break -I’m literally on the fence about getting a c2 -have never owned a staccato due to price but they are suppose to be really good and am thinking of taking the plunge -your video does not dissuade me but reinforces even expensive things can break -but the company stood behind their product and made it right for you -and that in and of itself probably will get me to get one -Thanks
Great review and it’s awesome that you were transparent. The truth is there is nothing perfect and when and if that happens that is what defines a company and in my book Staccato did right.
Thanks for sharing. I had a problem with the safety grip on my C2 after 500 rounds. Called Staccato and they sent me a shipping label to send in. Gunsmith called me after a couple of days and he told me my frame was cracked. He made me a new C2 with a better frame coating. Good to go after a year.
@@BigJohnsonGG Yesterday, I got a iMessage from your UA-cam account stating that I won a prize for watching this video. Process to claim seems weird. Just wanted to verify that it is coming from you
Any mechanical devise can fail. I too have had my share of Glocks fail on me. Two of them right out of the box after cleaning and full lube. How a company reacts to a product fail is extremely important to me. Glad to hear Staccato did you right.
@@BigJohnsonGG got my first one yesterday, an XC, and I’m looking at a P now. On the fence regarding a CS or C2, so I’m going P next. Shot 200 rounds on the XC…very neat
At the end of the day Staccato did what all customers expect from a company. They honored the life time warranty with zero issues. I currently have a awesome Adams Arms 308 rifle that I’m having issues with & they are honoring their life time warrant with no issues & similar experience with one of my Vortex Scopes. I own the Staccato C2 Duo myself & this video makes me feel better about my purchase. Thanks for the video.
Thanks for that honest detailed account of your experience with the C2 problem. It makes me feel better about my recent purchase of the P and contributed to my education about guns. The company was fair with you and you were fair with them. There is some sanity in the world.
Every company can have an issue, how they handle it and treat you is whats important. Glad to see staccato found the issue and took care of you in a class act way.
I just bought a Staccato C2 ,so I appreciated seeing this and hearing about how you were treated by Staccato, good companies are few and far between nowadays!
Well if it makes you feel any better I had to send my SC2 back twice. First was they forgot to install a hammer pin( or something like that) off the assembly line. When I got my C2 back the hammer was fixed not moving around but my trigger was 6lbs. Called them up, sent the gun back, they fixed it and finally my C2 has been flawless. Can't say I was thrilled to give up my edc but man their customer service was top notch. Going over the 10,000 round mark now and not one issue so far. Shit happens!
If you actually brought it to that gun smith that many times and it was happening as much as you claim, then that gun smith was charging you and not doing anything. 10/10 would not return to that smith
A very humble comprehensive review of something that can happen to anything. Don’t be intimidated by the haters,they’re everywhere. A great company out of Texas, I’m glad they had such great customer service. Keep up the good work, been a subscriber for a long time.
Good information. I don't have one though I've been considering getting a C2 for awhile. Staccato seems like a stand-up, customer focused operation. Your experience seems to support that. You put a lot of rounds through your guns which is helpful for both you and all of us watching. I'm interested to see how your new gun performs as you put more and more rounds through it. Thanks for the deep dive.
Ironically, had an identical situation but with a C, was never right, but worsened with time, it was my first Staccato, so wrote it off to break in, I own 4 STIs which being competition guns, are more finicky and require break in, finally called Staccato, they were just changing from STI to Staccato at the time I purchased it, sent it in, they contacted me, said the same thing, warped frame, replaced the gun, but with the DPO slide and included correct plate for my chosen optic and a few new mags, just like you, great customer service. I own 4 STIs and now have 3 Staccatos, only time I’ve had any kind of an issue and couldn’t be happier with the guns, the brand and the customer service, they stand by their products!!!
The Staccato P has definitely become a dream gun for me, since they offer financing I’m going to make the plunge this month. Can’t wait to own a primo carry pistol.
The weight difference between the 2 is aluminum is 5 oz lighter. I see no reason to have the steel for me. My C2 is aluminum so I wanted it to match my P as well.
@@BigJohnsonGG good to know, I’ve heard similar things about the two frames. Some people have mentioned a difference in recoil patterns but I doubt most shooters will notice, it seems negligible. Thanks for the info!
Staccato is a stand-up company. I have a 2019 P and I have had no issues. I also have few older STI 1911s. I bought a used commander sized STI earlier this year. I started having FTE and failure to go into battery every now and then. I contacted Staccato, they sent a label and my gun store sent the gun in. I had the gun back in about two weeks. Great guns and great customer service!! I will be buying a new Staccato in the next few months.
I'm just putting this out there, but is it possible that he was not wearing his genuine Staccato branded hat? Could have he grabbed the wrong hat, when heading out to the range? Am I onto something?
When I had issue with Grand Power ,they ended up replacing entire gun as well. Took a lot longer because of import issues. When I talked to owner of GP about it he said that unfortunately they do not make their own steel ,just machine it.
Great video! A perfect example of why training and practice are so important. The only way you can find a problem with your firearm is through repetition and regular usage. Especially, on the guns that you depend on for self defense. I take different guns to the range every time I go.......However, I always take my carry guns and my bedside gun. Those guns get regular action. I'm glad Staccato did you well. Apparently, a great company. There are a few big name manufacturers out there that have terrible customer service. Glad it worked out and here's hoping that nothing goes wrong with the new C2. I bet it will be perfect.
just picked up my C2 on friday. put around 400 rounds through it already and its an absolute dream. im glad to hear about the great customer service. i dont expect any issues from this handgun but like you said, shit happens.
Still watching the video but 100% agree so far, in the end you're always in possession of a sample size of one. And I've had Glocks completely fail too...still watching Edit...Wow scary what could have happened.
Stucatto/ STI is a great company. I bought a second-hand Grandmaster 9mm/38 super a few years ago. It was a big purchase for me at the time. I'm sure the pistol had 50,000 rounds on it by the time I got it, and I put another 1,500 on it before the slide cracked by the ejection port. STI took care of me. I think I dropped a couple hundred bucks and they fit a new slide, gave me the new style optic mount, new springs, new 38 super barrel with new style comp, fit a compless 9mm practice barrel etc, etc. I didn't have the money to buy a new competition pistol (or even have the work done by a good smith) at that time. They weren't under any obligation to hook me up...2nd owner and another smith had done a bunch of work to it. I'll buy a stucatto c2 at some point, just based on how they do business. I've got a wilson edc x9, or I'd already be on that train.
Thanks for sharing your experience with details. Most gun manufacturers have very good customer service and it's good to hear Staccato did the right thing.
Really enjoyed your video. I also appreciate your honesty, so I have subscribed to your channel. Looking forward to see what you have out there already and what you have coming in the future.
I remember when the Modlite PL350 came out last year so many people where making claims on how good it was gonna be I bought one on launch day when I got in and fully charged the battery and put on a gun and took it to the range it failed on the second magazine....so I put it all over social media how it failed...So many people just attack me saying I'm lying or misused the light....then the truth started coming out as consumers we're getting their hands on them they started having that exact same failure that I had
they took care of it ,mainly think I see is you xhojld have contacted staccato immediately not a gun smith ,kinda on you ,I own 2 myself if I had issue I eould send gun in ,part of the high cost they take care of you
Nice video thank you for being so honest I think that was great customer service They sent you Brand New gun that’s a win-win just found your channel I will watch some more of your videos thank you and take care .
Had a similar thing happen to my Wilson Compact EDCX9. It was the exact same thing. Happened when it got a bit hot. Sent it back and got the problem resolved. Tight tolerances can magnify problems.....
Funny you commented this. I also had major issues with a 1st gen EDCX9, WC never seemed to fix the problem and I sold it. I won't buy another firearm from them.
Why wasn't your first call or visit to the manufacturer of a lifetime warranty product? They obviously had tracked a bad heat treated batch that your frame was included in that's why he felt he knew the issue. And just curious why your gunsmith ckd your beaver tail function for a 1911 or 2011 slide not returning to battery?
@@BigJohnsonGG Not really? You said, you paid what a C2 with threaded barrel costs, but you received a C2 with a threaded and a non-threaded barrel. So you got 2 for 1.
As you mentioned , customer service is huge .. especially when paying that particular amount for any product .. let alone an EDC weapon .. thx for your fair assessment with your experience … ps what’s your thoughts on the CS model ? Thx again … scratch that , just saw your video on the CS
Thanks for sharing your experience with your C2. The key take away is that Staccato did take care of your problem in a timely manner. My C2 round count is not nearly as hight as yours since I shoot a large number of different guns, however it has run fine so far. Time will tell if it is an inherent problem or an unique issue. I will say that my only experience with Staccato's customer service was a bit disappointing. Upon cleaning my C2 a while back I discovered that it had a broken firing pin spring. Since I could not find a replacement part on their website, I called customer service who merely referred me to Dawson Precision. Upon asking if Dawson had the same replacement spring I was told he did not know and that I would have to ask Dawson. Comparing the springs, the replacement spring from Dawson appears heavier, but has worked fine. The manner in which this was handled and that I was unable to get a replacement part from the manufacturer I find disappointing. I have had much better experiences from other manufacturers who's guns cost much less.
Great information and review. I also love my Staccato C2 and P (steel frame) and glad to hear you had great customer service. Were they able to tell you why the frame warped? Do you think it was an issue with the hardening process?
@@matthewpieper7202 depends on the situation. I like the C2 better for carry. I can shoot the P slightly better than the C2 and has a little less recoil
So glock just sends me new frames to my door no ffl required so I don't know why you whent through twice maybe becouse I still had slide or something glock warranty is so good I got a kimber ultra carry 45 that and a 380 that needs a new home so that I can get a stacato 💯😊shit happens with machines sounds like they took care of you .
. Maybe I'm wrong. It's not at the firearm broke. It's what happens afterwards. Sounds like you got great customer service. Minus a miscommunication that they tried to make good. Magazines are expensive and you got three more so yeah I am definitely two of these Firearms ASAP the C2 and the p
Had a new Colt 1991 Commander that broke a chunk of the chamber where the ramp would be. This was on the first box of ammo. Sent it in and Colt polished the broken half circle where the chunk broke off. Also had purchased a full size 1991, the disconnector would not reset on that one. It got traded (by the store) for a Stainless MK IV ser 80, that turned out to be flawless. Staccato did you a solid Colt did me dirty. 1 outta 3 ain't good. Hope you never have another spot of trouble with the new C2. Still saving up for one (and to let the market etc.. settle out).
Give it 5k rounds on new staccato. See if it warps again. Hopefully not, good customer service. I think they should of gave you the threaded barrel for free. You paid a lot of money for a compact 9mm. That would of been 5 star customer service. I hope your new C2 does well. I have roughly 2k rounds through my SW Shield Plus carry gun. So far, no issues
As a C2 owner, this doesn't concern me at all. Like you said, it's a sample of 1. I've heard testimonies of others with over 5 digits through theirs with no issues. Glad to hear Staccato replaced the whole pistol.
Staccato has a lifetime warranty. Idk why you played around this long. I'm just lost how you call the c2 duo a major fail and then fall back and call it a sample of one. Seems like desperate clickbait imo.
The gun did fail and they did fix it, so how is this clickbait? Are you new to guns? I know they have a lifetime warranty (I own a few). I wanted to make sure it wasn’t a maintenance item (spring) or something basic before I reached out to the manufacturer. I did reach out as it became consistent so it could be duplicated in testing for them. This is definitely not my 1st rodeo with firearms, apparently you are new to my channel but do your homework on me 1st, before spewing your BS!
Like you I've also had two issues in the past with different manufacturers. I have a old STI Eagle built by Virgil Tripp ( his name is on the build sheet) and I had to have it rebuilt. I did use it in two gun comp for several years and it was abused by me. The guys in Georgetown rebuilt it and I still shoot it on occasion, it runs like a sewing machine ( its .40 and it sits more now than ever). The second pistol I had issues with was an EDCX9, the guys at WC could learn a lot from the guys in Georgetown. After 6 months of WC having the pistol I got it back and it was still having extraction issues. I sold it. Currently my EDC is a C2 and I've had no issues, but if I do I know the guys at STI will correct it. Somethings must run, always .....an EDC is one of those things. I trust my C2.
Kimber gets alot of hate but they came out with the LW aluminum frame models again and I had a issue with 1 of 2 they fixed it no questions asked and in a timely manner. Sti was great and it sounds like they are carrying on the tradition with Stacatto.
I believe in sharing my negative experiences with those responsible, and if Staccato had provided poor CS I would agree with your video. But from what I took after watching the entire video, you got a bad gun. You admit stuff goes wrong. They went above and beyond to make it right. So why post "Major Fail" and whine about them for 20 minutes before admitting they did the right things? You could have reported the issue with more emphasis on what they did right and made it balanced, instead of making it all about their "failure." You sound like a snowflake. I've watched several of your videos. Not anymore.
So why come to the comments & post your “Whiny ass Comment?” You sound like you need special attention..Just leave, you don’t need to announce to me or anyone else! Bye
Really enjoyed your video. I also appreciate your honesty, so I have subscribed to your channel. Looking forward to see what you have out there already and what you have coming in the future.
Need an Awesome Holster? 🇺🇸
harrysholsters.com/
Use Disc Code BigJohnson & Save 10%
So not a major fail. You had a gun that did develop a problem, they made good on it, and even threw in $200 worth of mags to make up for the trouble. I'd say a positive experience all the way around, beyond the original problem happening.. Which could have happened to any manufacturer.. Glad it all worked out!
Yes, a major fail in the frame.
They replaced the gun…I would say it was a major fail.
Gun Replacement is a major Fail, but they made it right.
gun replacement wont help u in a gun fight
Great info -you are right anything can break -I’m literally on the fence about getting a c2 -have never owned a staccato due to price but they are suppose to be really good and am thinking of taking the plunge -your video does not dissuade me but reinforces even expensive things can break -but the company stood behind their product and made it right for you -and that in and of itself probably will get me to get one -Thanks
It’s a really great pistol! Thanks for Watching.
Thank you for the info. I have the c2 threaded barrel.waiting for my dawson parts for my leupold delta
Thanks for Watching, they are great guns.
Great review and it’s awesome that you were transparent. The truth is there is nothing perfect and when and if that happens that is what defines a company and in my book Staccato did right.
I’m always upfront, thanks for watching.
Thanks for sharing. I had a problem with the safety grip on my C2 after 500 rounds. Called Staccato and they sent me a shipping label to send in. Gunsmith called me after a couple of days and he told me my frame was cracked. He made me a new C2 with a better frame coating. Good to go after a year.
Thanks for Watching, Carry On
@@BigJohnsonGG Yesterday, I got a iMessage from your UA-cam account stating that I won a prize for watching this video. Process to claim seems weird. Just wanted to verify that it is coming from you
@@NormanLHarris No it’s a Spam hackers, they have been doing it to many channels.
The aluminum frames are doing that
Any mechanical devise can fail. I too have had my share of Glocks fail on me. Two of them right out of the box after cleaning and full lube. How a company reacts to a product fail is extremely important to me. Glad to hear Staccato did you right.
Makes me glad to be a staccato owner.
Thanks for Watching, they are great pistols.
@@BigJohnsonGG got my first one yesterday, an XC, and I’m looking at a P now. On the fence regarding a CS or C2, so I’m going P next. Shot 200 rounds on the XC…very neat
@@Colonel1Bravo Congratulations
At the end of the day Staccato did what all customers expect from a company. They honored the life time warranty with zero issues. I currently have a awesome Adams Arms 308 rifle that I’m having issues with & they are honoring their life time warrant with no issues & similar experience with one of my Vortex Scopes. I own the Staccato C2 Duo myself & this video makes me feel better about my purchase. Thanks for the video.
Thanks for Watching! Carry On
Thanks for that honest detailed account of your experience with the C2 problem. It makes me feel better about my recent purchase of the P and contributed to my education about guns. The company was fair with you and you were fair with them. There is some sanity in the world.
Thanks Brother, enjoy yours.
Sounded like a metallurgical failure.
Every company can have an issue, how they handle it and treat you is whats important. Glad to see staccato found the issue and took care of you in a class act way.
Good video!!
Thanks for Watching
I just bought a Staccato C2 ,so I appreciated seeing this and hearing about how you were treated by Staccato, good companies are few and far between nowadays!
My newer one has been awesome with zero issues.
Well if it makes you feel any better I had to send my SC2 back twice. First was they forgot to install a hammer pin( or something like that) off the assembly line. When I got my C2 back the hammer was fixed not moving around but my trigger was 6lbs. Called them up, sent the gun back, they fixed it and finally my C2 has been flawless. Can't say I was thrilled to give up my edc but man their customer service was top notch. Going over the 10,000 round mark now and not one issue so far. Shit happens!
Any product that is NEW& Not had the bugs worked out is not worth my Hard earned money!!!
Thanks for the info. I bought a C2 a couple of months ago. Everything good so far!
Thanks for Watching!
If you actually brought it to that gun smith that many times and it was happening as much as you claim, then that gun smith was charging you and not doing anything. 10/10 would not return to that smith
He didn’t charge me anything, they are gunsmiths at my range, and friends of mine.
A very humble comprehensive review of something that can happen to anything. Don’t be intimidated by the haters,they’re everywhere. A great company out of Texas, I’m glad they had such great customer service. Keep up the good work, been a subscriber for a long time.
Thanks Brother
Good information. I don't have one though I've been considering getting a C2 for awhile. Staccato seems like a stand-up, customer focused operation. Your experience seems to support that. You put a lot of rounds through your guns which is helpful for both you and all of us watching. I'm interested to see how your new gun performs as you put more and more rounds through it. Thanks for the deep dive.
Thanks for Watching, Carry On
Ironically, had an identical situation but with a C, was never right, but worsened with time, it was my first Staccato, so wrote it off to break in, I own 4 STIs which being competition guns, are more finicky and require break in, finally called Staccato, they were just changing from STI to Staccato at the time I purchased it, sent it in, they contacted me, said the same thing, warped frame, replaced the gun, but with the DPO slide and included correct plate for my chosen optic and a few new mags, just like you, great customer service. I own 4 STIs and now have 3 Staccatos, only time I’ve had any kind of an issue and couldn’t be happier with the guns, the brand and the customer service, they stand by their products!!!
Good Deal! Thanks for Watching, Carry On
Honest review. Glad I haven't had the same issues with my C2 Duo.
Just keeping it real, thanks for watching.
The Staccato P has definitely become a dream gun for me, since they offer financing I’m going to make the plunge this month. Can’t wait to own a primo carry pistol.
I have the aluminum P as well. Great guns
@@BigJohnsonGG I’m actually trying to decide between Aluminum and Steel. What do you think? I think I’ll definitely pick up the DLC barrel though.
The weight difference between the 2 is aluminum is 5 oz lighter. I see no reason to have the steel for me. My C2 is aluminum so I wanted it to match my P as well.
@@BigJohnsonGG good to know, I’ve heard similar things about the two frames. Some people have mentioned a difference in recoil patterns but I doubt most shooters will notice, it seems negligible. Thanks for the info!
Also having to fill out a 4473 TWICE is TOTAL B S IMO..!!!
Staccato is a stand-up company. I have a 2019 P and I have had no issues. I also have few older STI 1911s. I bought a used commander sized STI earlier this year. I started having FTE and failure to go into battery every now and then. I contacted Staccato, they sent a label and my gun store sent the gun in. I had the gun back in about two weeks. Great guns and great customer service!! I will be buying a new Staccato in the next few months.
Yep their CS is Great.
I'm just putting this out there, but is it possible that he was not wearing his genuine Staccato branded hat? Could have he grabbed the wrong hat, when heading out to the range? Am I onto something?
Do you need some medicine for these fits?
Well handled, love the transparency and professionalism.
Thanks for Watching! Carry On
I build these all day if your c2 starts acting like that please send it in first this is a known problem that was part of a bad batch of aluminum.
When I had issue with Grand Power ,they ended up replacing entire gun as well. Took a lot longer because of import issues. When I talked to owner of GP about it he said that unfortunately they do not make their own steel ,just machine it.
Great video! A perfect example of why training and practice are so important. The only way you can find a problem with your firearm is through repetition and regular usage. Especially, on the guns that you depend on for self defense. I take different guns to the range every time I go.......However, I always take my carry guns and my bedside gun. Those guns get regular action. I'm glad Staccato did you well. Apparently, a great company. There are a few big name manufacturers out there that have terrible customer service. Glad it worked out and here's hoping that nothing goes wrong with the new C2. I bet it will be perfect.
Thanks Brother, Carry On
just picked up my C2 on friday. put around 400 rounds through it already and its an absolute dream. im glad to hear about the great customer service. i dont expect any issues from this handgun but like you said, shit happens.
My glock 19 has never failed owend for 2 years 2 gen 5s and no failes .
Still watching the video but 100% agree so far, in the end you're always in possession of a sample size of one. And I've had Glocks completely fail too...still watching Edit...Wow scary what could have happened.
Thanks for Watching Brother! Carry On
@@BigJohnsonGG Glad you referenced to watch the whole thing in the beginning, it was worth the watch👍🏽
Why not post the videos of the 5000 rounds & other shooting videos
Maybe you should go watch all of them they have been up on my channel for years.
Stucatto/ STI is a great company. I bought a second-hand Grandmaster 9mm/38 super a few years ago. It was a big purchase for me at the time. I'm sure the pistol had 50,000 rounds on it by the time I got it, and I put another 1,500 on it before the slide cracked by the ejection port.
STI took care of me. I think I dropped a couple hundred bucks and they fit a new slide, gave me the new style optic mount, new springs, new 38 super barrel with new style comp, fit a compless 9mm practice barrel etc, etc. I didn't have the money to buy a new competition pistol (or even have the work done by a good smith) at that time. They weren't under any obligation to hook me up...2nd owner and another smith had done a bunch of work to it.
I'll buy a stucatto c2 at some point, just based on how they do business. I've got a wilson edc x9, or I'd already be on that train.
Very nice! Good to hear they did a good job and took care of you! Good on Stacatto
Thanks for Watching!
Sounds like good customer service, thanks for sharing!
Thanks for sharing your experience with details. Most gun manufacturers have very good customer service and it's good to hear Staccato did the right thing.
Really enjoyed your video. I also appreciate your honesty, so I have subscribed to your channel. Looking forward to see what you have out there already and what you have coming in the future.
Thanks, I appreciate ya
I'll be purchasing C2 Duo so I'm glad to hear of this lifetime warranty and the great customer service.
Awesome to hear you were happy with the customer service. Great video and info hope you have a great weekend.
Thanks, you as well Brother!
I'm glad you're happy with their customer service! 👍🇺🇸
I am happy to hear that they took good care of you, I had another company give excellent customer service as well. Keep Blowing the Smoke Big J
Sounds like you should have called Staccato from the beginning. I'm just saying. 🤪
Great info thank you
Thanks for watching! Carry On
I remember when the Modlite PL350 came out last year so many people where making claims on how good it was gonna be I bought one on launch day when I got in and fully charged the battery and put on a gun and took it to the range it failed on the second magazine....so I put it all over social media how it failed...So many people just attack me saying I'm lying or misused the light....then the truth started coming out as consumers we're getting their hands on them they started having that exact same failure that I had
Yep I remember
they took care of it ,mainly think I see is you xhojld have contacted staccato immediately not a gun smith ,kinda on you ,I own 2 myself if I had issue I eould send gun in ,part of the high cost they take care of you
Thanks for Watching
I feel like you spent way too long shooting it before you sent it back to the mfr.
Thanks for Watching
Did it become more warped over time, or was it just the long screw that caused it to have failures more often?
The screw had nothing to do with this failure, it was just the frame getting worse over time with expansion & contraction, is my educated guess.
That was my thought as well.
Nice video thank you for being so honest I think that was great customer service They sent you Brand New gun that’s a win-win just found your channel I will watch some more of your videos thank you and take care .
Thanks for Watching
Sorry to hear that happened to you, but thank you for sharing your experience.
Had a similar thing happen to my Wilson Compact EDCX9. It was the exact same thing. Happened when it got a bit hot. Sent it back and got the problem resolved. Tight tolerances can magnify problems.....
Funny you commented this. I also had major issues with a 1st gen EDCX9, WC never seemed to fix the problem and I sold it.
I won't buy another firearm from them.
@@thefrogking481 As you probably know, the resell value of that handgun sucks!!!
@@bryanduchane2371
Yes it does!!
Why wasn't your first call or visit to the manufacturer of a lifetime warranty product? They obviously had tracked a bad heat treated batch that your frame was included in that's why he felt he knew the issue. And just curious why your gunsmith ckd your beaver tail function for a 1911 or 2011 slide not returning to battery?
So you got 2 barrels for the price for one and free mags. Man, I kinda hope my C2 fails.
I had to pay extra for the threaded barrel
@@BigJohnsonGG Not really? You said, you paid what a C2 with threaded barrel costs, but you received a C2 with a threaded and a non-threaded barrel. So you got 2 for 1.
@Andy-hl7gh In one of my videos I said I had to pay $400.00 or so for that barrel, they didn’t give it to me.
As you mentioned , customer service is huge .. especially when paying that particular amount for any product .. let alone an EDC weapon .. thx for your fair assessment with your experience … ps what’s your thoughts on the CS model ? Thx again … scratch that , just saw your video on the CS
Thanks for Watching!
Thanks for the update! I'm saving up for a staccato, just torn between the c2duo and pduo
They are both great guns
They are both great guns
Thank you for sharing!
Thanks for sharing your experience with your C2. The key take away is that Staccato did take care of your problem in a timely manner. My C2 round count is not nearly as hight as yours since I shoot a large number of different guns, however it has run fine so far. Time will tell if it is an inherent problem or an unique issue. I will say that my only experience with Staccato's customer service was a bit disappointing. Upon cleaning my C2 a while back I discovered that it had a broken firing pin spring. Since I could not find a replacement part on their website, I called customer service who merely referred me to Dawson Precision. Upon asking if Dawson had the same replacement spring I was told he did not know and that I would have to ask Dawson. Comparing the springs, the replacement spring from Dawson appears heavier, but has worked fine. The manner in which this was handled and that I was unable to get a replacement part from the manufacturer I find disappointing. I have had much better experiences from other manufacturers who's guns cost much less.
Great information and review. I also love my Staccato C2 and P (steel frame) and glad to hear you had great customer service.
Were they able to tell you why the frame warped? Do you think it was an issue with the hardening process?
Thanks, That’s my guess of what may have caused it to happen. Thanks for Watching! Carry On
Do u like ur p or c2 better?
@@matthewpieper7202 depends on the situation. I like the C2 better for carry. I can shoot the P slightly better than the C2 and has a little less recoil
Thanks for sharing bro 👍
Great video with an honest perspective. Well done.
Thanks for Watching
Could it have been related to swapping the trigger etc? Know that it states that swapping parts voids the warranty
Nope not at all.
Thanks! I was thinking if swapping my trigger in my C2 so I was concerned.
So glock just sends me new frames to my door no ffl required so I don't know why you whent through twice maybe becouse I still had slide or something glock warranty is so good I got a kimber ultra carry 45 that and a 380 that needs a new home so that I can get a stacato 💯😊shit happens with machines sounds like they took care of you .
. Maybe I'm wrong. It's not at the firearm broke. It's what happens afterwards. Sounds like you got great customer service. Minus a miscommunication that they tried to make good. Magazines are expensive and you got three more so yeah I am definitely two of these Firearms ASAP the C2 and the p
Great vid - new sub as a result. Well done!
Thanks Brother, I appreciate ya
Thanks for the objectivity in your commentary.
Just speaking the truth
Sounds like a good company
Is your staccato C2 aluminum or steel frame if it is aluminum frame do you think that’s why it might have warped
The C2’s are all made with aluminum frames.
The P’s are offered in steel or aluminum frames.
My Taurus hasn't taken a SHIT!
Most don’t when you put less than 50 rounds thru them…anything over that you may be pushing it. 😂
There you go. That is all you can ask for.
Anything man made will break. No matter how much it cost.No exceptions!!!
Had a new Colt 1991 Commander that broke a chunk of the chamber where the ramp would be.
This was on the first box of ammo.
Sent it in and Colt polished the broken half circle where the chunk broke off.
Also had purchased a full size 1991, the disconnector would not reset on that one.
It got traded (by the store) for a Stainless MK IV ser 80, that turned out to be flawless.
Staccato did you a solid
Colt did me dirty.
1 outta 3 ain't good.
Hope you never have another spot of trouble with the new C2.
Still saving up for one (and to let the market etc.. settle out).
I enjoy your video thanks Big Johnson
Thanks for Watching, Carry On
Give it 5k rounds on new staccato. See if it warps again. Hopefully not, good customer service. I think they should of gave you the threaded barrel for free. You paid a lot of money for a compact 9mm. That would of been 5 star customer service. I hope your new C2 does well. I have roughly 2k rounds through my SW Shield Plus carry gun. So far, no issues
As a C2 owner, this doesn't concern me at all. Like you said, it's a sample of 1. I've heard testimonies of others with over 5 digits through theirs with no issues. Glad to hear Staccato replaced the whole pistol.
Great video Big J! Have a awesome Fourth of July brother 🇺🇸🦅💪🏼🤠
You too
@@BigJohnsonGG thank you sir!
Big J what the hell have you been up to? Good to see your videos again, been a while but thats on my end.
What’s up Brother
Staccato has a lifetime warranty. Idk why you played around this long. I'm just lost how you call the c2 duo a major fail and then fall back and call it a sample of one. Seems like desperate clickbait imo.
The gun did fail and they did fix it, so how is this clickbait? Are you new to guns? I know they have a lifetime warranty (I own a few). I wanted to make sure it wasn’t a maintenance item (spring) or something basic before I reached out to the manufacturer. I did reach out as it became consistent so it could be duplicated in testing for them. This is definitely not my 1st rodeo with firearms, apparently you are new to my channel but do your homework on me 1st, before spewing your BS!
Great info and commentary. Been carrying my C2 for 3 months. Love it. Staccato is a great company.
You’re right regarding “all products may fail”
Glad they took care of you but it really shouldn’t happen to a 2500 gun. For most of us this would be a once in a lifetime gun purchase.
Like you I've also had two issues in the past with different manufacturers. I have a old STI Eagle built by Virgil Tripp ( his name is on the build sheet) and I had to have it rebuilt. I did use it in two gun comp for several years and it was abused by me. The guys in Georgetown rebuilt it and I still shoot it on occasion, it runs like a sewing machine ( its .40 and it sits more now than ever). The second pistol I had issues with was an EDCX9, the guys at WC could learn a lot from the guys in Georgetown. After 6 months of WC having the pistol I got it back and it was still having extraction issues. I sold it.
Currently my EDC is a C2 and I've had no issues, but if I do I know the guys at STI will correct it.
Somethings must run, always .....an EDC is one of those things. I trust my C2.
Kimber gets alot of hate but they came out with the LW aluminum frame models again and I had a issue with 1 of 2 they fixed it no questions asked and in a timely manner. Sti was great and it sounds like they are carrying on the tradition with Stacatto.
Unfortunate but shit happens. I’d just have a hard time trusting it after getting it fixed
They replaced the whole gun with a new one.
It's a very very well used gun, 1000's of rounds, probably well exceeded its normal life,span. Geeze
What?? Are you new to guns or joking or something?
Good information. Wouldn’t think twice about buying a C2 after watching your video - to the end!!
Excellent customer service!
I believe in sharing my negative experiences with those responsible, and if Staccato had provided poor CS I would agree with your video. But from what I took after watching the entire video, you got a bad gun. You admit stuff goes wrong. They went above and beyond to make it right. So why post "Major Fail" and whine about them for 20 minutes before admitting they did the right things? You could have reported the issue with more emphasis on what they did right and made it balanced, instead of making it all about their "failure." You sound like a snowflake.
I've watched several of your videos. Not anymore.
So why come to the comments & post your “Whiny ass Comment?” You sound like you need special attention..Just leave, you don’t need to announce to me or anyone else! Bye
Did you watch your grip Sometimes a small thumb ride on the slide will cause this. Remember the Staccato has lighter spring rates!
Watch the whole video!
Ramble on…Get to the point!
I just do what I want to.
Really enjoyed your video. I also appreciate your honesty, so I have subscribed to your channel. Looking forward to see what you have out there already and what you have coming in the future.
Thanks I appreciate ya. Carry On 🤘🏼