This is the best explanation I have ever heard on what a technician needs to do in your house. No one else has ever been able to explain it to me, not even the phone company. Thank you! Great job.
Pass the message: SCAM ALERT Guys, there is someone impersonating to be an att rep. If u r a new customer, please continue reading. The scammer will ask if u received your reward card. They will have your name, address, and are aware that u r getting a reward card. They know the expiration date and the first 8 digits of the card. They will pretend like they r going to add more funds. It’s a scam. Don’t give them any information.
I had planned to install ATT fiber to my house last weekend. The ATT tech said he had to drill a hole to my outside wall and must be on the same side as the terminal box. So that the ONT will have power and will be in the kitchen. Then run the cable back outside the terminal box. The existing wire under my house is old telephone wire to my living room, which is where my ATT router is located. After seeing your video Stephen, I now know that the ATT tech i got was a lazy ass and didn't want to go under the crawl space to replace the wires. And to place the ONT box next to my router in the living room where it should be. Thanks for your video. Thumbs UP.
Finally someone doing a no nonsense install video to go over the process and specifics. I found this extremely useful and exactly what I had been searching for. Thanks!
This video was very helpful. Thank you much for taking the time to put this together and to post it. Much appreciated, and great detailed explanation of how the fiber routes into the house and converts via the ONT.
I’ve been looking all over the internet for adding more ethernet lines and this video showed me what switch to buy and how the initial install is!! 👍🏼👍🏼
Great info! You answered two of my top questions that i searched for hours now: Glad to see the upload speed is symmetric How the fiber is run to the ONT. I'm very particular about running my wires neatly, and will see that the installer can use my in-wall conduits.
Your video provided me with information I could not get from AT&T representatives in their store. This was extremely helpful and convinced me to upgrade to Fiber Optic Service. Thanks Much
Thank you so much for posting this video. I'm having the same thing installed at my house in two days and wanted to see how complicated the process is going to be.
Very nice video just had the approval that the install is done underground. The AT&T cable box is right access the street of my house. I’m doing the 1,000 package and have been waiting a longtime for this. As a Professional Content creator I cannot wait to use it for my radio host segments, my podcast shows, video editing, & gaming. Great video! You know us geeks we like to have a great understanding first lol 😂
I am so excited, I just found out that for $10 more a month we can go from having 24Mbps to a 300Mbps fiber connection, we are starting with the 100Mbps because I bitched at them about how my 24Mbps service costing the exact same as the 100Mbps fiber service, so they are giving me a $20 a month credit for a year.
Wow! When I complained with spectrum, all they could give us, was a free install of a new modem because we weren't getting the guranteed speed which is 100mbps. And that's all they gave us! No credit or anything! Plus the phone wasn't even working for about 4 months and they said it wasn't working for only 2 months, so all they did was give us the 2 months free and that's it. Which was disappointing!
@@bryanswaggbeast8194 That's Spectrum for you. We just got AT&T Fiber the other day and called yesterday to disconnect our Spectrum service. Spectrum didn't even beg for us to stay, the lady just disconnected the service and that was that. Spectrum is so big now, they don't really seem to care about their customers.
Very informative! Thank you! Our fiber install is scheduled for this coming Monday, May 4th! Ours will be trenched in to the house from a green box in the alley.
Thank you! Thank you!Thank you! I am getting fiber from ATT, and NO ONE at ATT could tell me what the install would look like. This video says it all! The installer came and wanted to put the ONT box in the back bedroom on an outside wall, instead of where I wanted it, in a room in the center of the house. There is access both below the house in a crawl space and in the attic to reach the room. Installer was JUST PLAIN LAZY!
Just had 1G AT&T fiber installed a couple days back. 850-900 Gbit/s down and 680 or so up right after install. Being it's FTTH, figured it would be more symmetrical and consistent as it just tested at 550 down and 600 up, no other active devices on my home network. Kinda odd... Enjoyed the video and explanation, nice clean install too... good job. Edit: And now, a few minutes later, it's testing at: 944/963: down/up with 9 ms latency using AT&T's Speed Test. Now, that's more like it, right?
Very helpful, AT&T Fiber is getting closer to my neighborhood. Your video gave me some things to think about as far as where to mount the interface. Right now we have cable internet sand the speed is 350 mbps down/ 11 mbps up. They have been quick to fix any problems even when I accidently cut the coax in the yard. Still it would be nice to have another choice.
It's actually a good thing that you used a switch instead of relying only on the mldem/router and connected it to a different pod upstairs. Saves you the hassle of having to wonder why you're not getting the speeds you're paying for. 😊
Thank You! This is exactly the video/info I was looking for. I was thinking about going with AT&T gig plan and was wondering what was included in the install. So roughly 2 hours and I should be up and running. I bought a Archer AX-6000 router 3yrs ago and was worried it may not be compatible with the gig service.
Awesome video. Have been trying to get AT&T to install fiber optics but no luck so far! AT&T fiber optic is available across the street but not on our side of the street. They told me “no plans to run the cable”. Monopoly by Cox.
Stephen - thank you so much for this video. I was wondering about the setup (ONT/Fiber Optic Terminal Box), because I want 13 devices hardwired directly to the fiber optic, using only wireless for phone and tablet. I'll get a WiFi router and a 24 port FiberOptic Switch. My guess was correct and you've confirmed it with this video. Very informative and thank you again!
I'm glad they were willing to run the inside Fiber to a central location to your network equipment area. I have all of my networking gear in my master closet. I have 12 drops around the house. I want them to place my ONT there in my closet. I recently ran a gray 1/2" conduit from the outside spot where the slack NID will go when they install it to my closet and placed three pull strings, one for AT&T Fiber and two more for possible future Fiber service pulls from other Fiber providers in my area. There are two other Fiber providers, one aerial and another buried in my yard. Those plus AT&T makes three Fiber providers running past me. LoL Quite rare, I know. Plus, there is a cable provider here that I am currently using until AT&T's website shows me as available for Fiber. The Fiber is there but the website hasn't updated to allow me to order just yet. :) Nice setup, BTW, man. Looks clean and orderly.
Thanks for watching and the commnet. I like your plan of installing the conduit. I wish I had done that during a prior renovation. It is hard to future proof everything. The guys that came out were very helpful. I hope you have the same luck. -Steve
That ONT is small compared to the one installed by Frontier Fiber here in Los Angeles. I have two dedicated Fiber Drops coming into the house because of its size. The Gig Drop is for my gamer nephews and all the 4K streaming. The Second Fiber Drop is dedicated to myself as I work from home and engage in heavy video conferencing as well as heavy uploading of data. My second drop is 100/100 and that is more than enough for what I need to do.
I work for Windstream Concord Telephone, which is a subsidiary of Windstream, our fiber is totally different from theirs. Their service seems to be a lot more complex and time consuming. We run fiber from the pole to the ONT which we mount outside on the side or wherever the old telephone NID of the home is. Then take a piece of CAT5 into the home whether it be the crawl space or into a ON-Q panel then right into the modem. We have pulled the fiber line indoors with large enterprises like Amazon, Carolinas Healthcare, etc. from there the same thing though, a CAT5 to the modem.
That is how AT&T used to do it here. I am not sure why they moved the ONT inside. Maybe it was a power issue for running it. I am happy with it being inside. Thanks for you comment and watching.
I am retired AT&T technician, thanks to your video I knew how I wanted my fiber installed. The AT&T tech wanted to run the fiber drop directly from pole to a hole in the wall in my office. I told him I wanted my fiber terminal for testing, and wanted the fiber drop pulled threw a conduit I have for all my communication wires from roof to craw space. Craw space very tight and he was a big guy, so I did the under house work, he cooperated 100% with me to get the job done right. Very happy with my fiber internet, how did I ever manage with DSL?
I live in Cleveland Ohio, getting this installed in 12 days. $75 a month after taxes for the first year then goes up to $100. Free installation and no rental fees. But i'm worried about how the install will go. I live in a very old house, i just hope i get a good technician.
great video and very helpful. My issue is that I do not know what to expect either and had no clue how much space would be needed. A lot to still discuss with the tech. There are now more install vids which is helpful but I am amazed at the differences between installs. I will say that if I am paying almost 100 a month for the internet connection alone I will be mad as all get out if I do not have the 1000mbps up and down as they say you will have. If I get 1000 down but 500 up they need to adjust the cost because that is not what they advertise nor is it what you pay for and are contracted to pay for. Just my opinions
ONT connects to the PON system in the central office. Its only job is NOT to convert optical to electrical (fiber to copper), its job in the chain is to be a modem. The gateway runs off the ONT. some ONTs are built into the gateway. just an fyi.
Just a suggestion if you using your own WiFi access go in to RG “Att modem” turn WiFi off so there is no interference “fight “ for Chanel, especially 2.5 antenna, it will make your access point more stable
Nice video. Explanation was extremely helpful. We just signed up for it. However the person signing us up said that AT and T is asking customers to do their on diy install. I'm not a tech person nor have I done anything like that before. When I said the person I spoke with the previous day just straight up said "no charge installation and we can schedule." This other person assisting us said it's the company policy to encourage diy first. We received the package last Weds. I'd looked at install vids and really decided I didn't want to take this on. My girlfriend was unable to access the account (she's got cell service with them) over the weekend. So I'm going back to talk to them. I'm wondering if anyone has had a similar experience?
Excellent video,good info.I currently have Spectrum's 400Mbps service.The download is fine but upload is pitiful,only 20Mbps.Even on their Gigabit plan the upload speed is only 40Mbps.If they want to truly compete with AT&T they have to increase the upload speeds.
So I have 1Gb now and it's pretty sweet. Get 960 up and down. I cancelled my cable service and save 100 or more a month for better service with fiber into my home.
mine attracted an ant hive queen and shitload of larvae. best thing to do is remove the box. spray the mound with home defense bug spray. Damp a paper cloth with spray and put in ziplock bag for 2 hours so they suffocate. even better spray the perimeter to prevent ants getting in. The heat attracts ants during the winter.
Great video, thanks for posting. I recently got AT&T Fiber at my home, although my first Gateway (5268) failed within a few weeks and was replaced with the 210 model that you have in your home. Good to know you got your Ubiquiti devices working with AT&T. I was hesitant to try it but will hook up my Ubiquiti equipment and see if that gives me a bit more wifi bandwidth in the further reaches of the home. Perhaps a good idea for another video would be to show how you setup your Ubiquiti equipment with the 210 gateway?
Thanks for the video! I watched it before our service was installed back in April. I overall really like our service but have experienced issues with a recent firmware update on the BGW210. The same tech who installed our service returned and switched it out with another BGW210. Same issue so I ended up calling and asking for a Pace 5268AC. It’s older but still better than the BGW210 IMO.
Great video, but I wonder often how poorly protected (in the US) those (cables) fibers are (not piped on the wall) and are still using air lines, etc .. For example, if a internet connection is used with an burglar alarm device, it is too easy disconnect the fiber cord with the pliers and then break into the house.
I think most alarm systems these days (including mine) use a cellular (GSM) connection to the monitoring station, no longer relying on a cable anyone can simply cut outside the house. No one should rely on their internet connection for an alarm system!
ATT guy removed existing box at my moms house to opposite side of house, due to the original location being impossible to run wires to. Placed fiber install inside bedroom that now is unbearably hot 24/7 due to the heat emitting off of that along with routers. Now I know thanks to your video I had one lazy ass technician that I will be calling to complain on Monday morning. Pisses me off that my mom got screwed over by these idiots. Kinda ironic how the cable was able to originally be run the correct way, but “it was impossible to run the original way” my ass lol
AT&T fiber is ran throughout my entire neighborhood (newer development) including my street literally right through my front yard...but says my street doesn’t have availability on their address checker. I have a address validation case open so hopefully the engineers are able to get it on. Weird. Entire neighborhood has it touted even my street and the nearest AT&T handhold is in my direct neighbors yard.
Thanks, att just finished fiber to my neighborhood and come tomorrow to install to my home. Your video is helpful even if a few years old. How are you or were you using your WD drive?
I'm about to move somewhere that has fiber, but not if I can't ever get a service that just gives me just an SFP module and lets me use my own gateway.
Thanks for the walk through on the install. I will getting the 100 speed installed. Looks like they ran the line across like they would a cable Xfinity hookup. I currently have a TV cable running into the house the same way which has been disconnected. My assumption is that AT&T will run the fiber optics hookup the same way instead of underground from the alley way. Would you agree? FYI-I am currently using a DSL copper line hookup for my internet connection.
If your like me, I have fiber optic with gigablast speeds, the numbers look good like you when I test it, but in real-world usage. I don’t notice it’s much quicker. Pages still load relatively slow. It’s not good being the fastest link. And you pay more for fiber optic, just to have slower bottlenecks, slow down the real world experience.
I'm getting this soon. Now I know what to prep, and how I will route my system - thanks! While AT&T isn't the best company (for political reasons) neither is Comcast. I look forward to saying goodbye to Comcast forever!
Good thing that fiber optic can handle much faster speed that is yet not been developed. Just think about that light is the fastest particle in the universe so far
Oscar Díaz altho the light light signal is not actually moving at full light speed since it has to be refracted off the glass interior it travels through
Great video Steve! I was wondering how the fiber to Ethernet conversion was handled. AT&T is in the process of installing the innerduct in our neighborhood in which they will pull the fiber. So my fiber drop will be buried. I am currently an AT&T U-Verse customer on copper and at the maximum distant for copper based service.
Great video well done. I watched this few times before they install my att fiber. My router/modem is in my closet in the master bedroom. I wanted to ask you about that Ubiquity access point. I wanted to get one for the hallway. Are you happy with that access point? Thank you.
The access point is so much better than using the router wifi. I never have to reset the system. Can't say enough good things about my Ubiquity Access Point.
Great video Stephen! _ 5 Stars! _ Thank you. - Could you give me an idea how long this installation process took the Technician to get it up and running please? - I mean, from the time they arrived until the time they left? _ Thanks again Sir. _ Ohio.
What is the point of the terminal box that's mounted on the outside of the house? Why doesn't the fiber cable go straight in? And why is the insulation stripped in the part where the 2 cables make a connection?
So you have it all in your basement, and network cable in your walls to the other floors for those access points? I'm considering changing from Xfinity cable to AT&T Fiber. I don't think we can run cable through the house, but wonder if they could pull the cable through the areas where the coaxial was and perhaps make the connection in my living room. That or I'd have to put it all in the basement. Do I need a switch? Or can I just use my Linksys wifi router to send the signal?
@Stephen Terrific video and easy to follow along with you. Is your setup only ATT internet, or does it also include their U-verse tv too? I’m trying to figure out how it would work with their U-verse tv which uses their WAP to connect to one of their wireless receivers using the same internet config you discuss in your video (building a home and plan to use the same setup, but also figure out how to make the tv part work).
![[UA] NAVI проти G2 Esports | Blast Premier Fall Final](http://i.ytimg.com/vi/QWlIm4FGESQ/mqdefault.jpg)
This is the best explanation I have ever heard on what a technician needs to do in your house. No one else has ever been able to explain it to me, not even the phone company. Thank you! Great job.
Pass the message: SCAM ALERT Guys, there is someone impersonating to be an att rep. If u r a new customer, please continue reading. The scammer will ask if u received your reward card. They will have your name, address, and are aware that u r getting a reward card. They know the expiration date and the first 8 digits of the card. They will pretend like they r going to add more funds. It’s a scam. Don’t give them any information.
All of a sudden, God loves me again..Fiber install in 7 days. great vid.
Thank you! Hope it went well.
Hope that installation goes well. The speed is awesome!
Getting mines tomorrow! All this time and turns out the fiber distribution block is in my front lawn😂
My fiber install is in 13 days
Mine is in 5 hours :)
I had planned to install ATT fiber to my house last weekend. The ATT tech said he had to drill a hole to my outside wall and must be on the same side as the terminal box. So that the ONT will have power and will be in the kitchen. Then run the cable back outside the terminal box. The existing wire under my house is old telephone wire to my living room, which is where my ATT router is located.
After seeing your video Stephen, I now know that the ATT tech i got was a lazy ass and didn't want to go under the crawl space to replace the wires. And to place the ONT box next to my router in the living room where it should be.
Thanks for your video. Thumbs UP.
Thanks for the note. I was lucky to have great technicians come out to my house.
Most companies won't let techs go into crawl spaces or attics anymore. This guys install was into his basement which is why he is different.
Technically the doesn’t has to be placed next to the router.
do you know how much they charge for adding the new connection? We bought a house with literally no ethernet ports .
John P no cat5 in house?
I had the pleasure of working for SWBell and At&t for many years. Just recently had fiber installed by At&t it's super fast we like it .
Excellent video. I'm embarking on this right now; your explanation AND video certainly helped immensely.
Finally someone doing a no nonsense install video to go over the process and specifics. I found this extremely useful and exactly what I had been searching for. Thanks!
Thanks for that great comment.
This video was very helpful. Thank you much for taking the time to put this together and to post it. Much appreciated, and great detailed explanation of how the fiber routes into the house and converts via the ONT.
Glad you enjoyed it.
I’ve been looking all over the internet for adding more ethernet lines and this video showed me what switch to buy and how the initial install is!! 👍🏼👍🏼
Really clean fiber setup going on around your house. Plus, the AT&T ONT box is way smaller than Verizon FiOS.
Thanks for the great explanation, will help with managing where to tell them to put the stuff when they come over.
I feel like I lucked out as I had a great experience. Hope it goes well.
Great info!
You answered two of my top questions that i searched for hours now:
Glad to see the upload speed is symmetric
How the fiber is run to the ONT. I'm very particular about running my wires neatly, and will see that the installer can use my in-wall conduits.
I was lucky with the guys that did the install. They were great. I also helped them with routing and made it as easy as possible.
good luck, have to remember, the fiber is not as forgiving and flexible as a simple copper iw.
Imagine having a dad who cares about internet like this guy
gonna be me
Your video provided me with information I could not get from AT&T representatives in their store. This was extremely helpful and convinced me to upgrade to Fiber Optic Service. Thanks Much
Store associates are not trained to answer any of those questions. Only wire techs would know.
i totally didnt know what the strange box in my closet was all about and now i do. thank you my friend. excellent video.
Thank you so much for posting this video. I'm having the same thing installed at my house in two days and wanted to see how complicated the process is going to be.
I hope it went well.
very interesting! currently waiting on AT&T to run fiber to my house...
I hope it was helpful. Thanks for watching.
great explanation of the components that I've found so far. Were having a home built and ATT fiber optic is at the property. Thanks for posting.
Very nice video just had the approval that the install is done underground. The AT&T cable box is right access the street of my house. I’m doing the 1,000 package and have been waiting a longtime for this. As a Professional Content creator I cannot wait to use it for my radio host segments, my podcast shows, video editing, & gaming. Great video! You know us geeks we like to have a great understanding first lol 😂
This is exactly what I was looking for! Thanks for the great explanation!
I'm getting AT&T fiber today, and this video was exactly what I was looking for. Thank you.
Do you like it and what speed did you get?
@@dantheman6607 I do like it, and I got the 1 Gbps. It comes pretty close.
Great Video really appreciate you showing this level of details saved some money on buying a wall plate
That’s a technicans wet dream set up, my ocd is calm looking at that neat and clean set up
C’est une description très intéressante de l’installation de la fibre dans la maison!
Thank you for helping me understand my house fiber system!!!!
I am so excited, I just found out that for $10 more a month we can go from having 24Mbps to a 300Mbps fiber connection, we are starting with the 100Mbps because I bitched at them about how my 24Mbps service costing the exact same as the 100Mbps fiber service, so they are giving me a $20 a month credit for a year.
Wow! When I complained with spectrum, all they could give us, was a free install of a new modem because we weren't getting the guranteed speed which is 100mbps. And that's all they gave us! No credit or anything! Plus the phone wasn't even working for about 4 months and they said it wasn't working for only 2 months, so all they did was give us the 2 months free and that's it. Which was disappointing!
Same 
@@bryanswaggbeast8194 That's Spectrum for you. We just got AT&T Fiber the other day and called yesterday to disconnect our Spectrum service. Spectrum didn't even beg for us to stay, the lady just disconnected the service and that was that. Spectrum is so big now, they don't really seem to care about their customers.
@@Vikki88527exactly
I got Samsung Galaxy 10 5g with sprint and I got one time up to 609 mbps
Thanks for sharing! My install is tomorrow.
Very informative! Thank you! Our fiber install is scheduled for this coming Monday, May 4th! Ours will be trenched in to the house from a green box in the alley.
Awesome! It's great to find a gem of a video like this when you need it.
Thank you! Thank you!Thank you! I am getting fiber from ATT, and NO ONE at ATT could tell me what the install would look like. This video says it all!
The installer came and wanted to put the ONT box in the back bedroom on an outside wall, instead of where I wanted it, in a room in the center of the house. There is access both below the house in a crawl space and in the attic to reach the room. Installer was JUST PLAIN LAZY!
getting mine installed in 4 days. I'm hyped!
linnette velez is it good ??
I would like to see more information on your inhouse distribution system, Netgear router, cable routing, etc.
Tha is for the Video, I'm getting my fiberoptic installed this Saturday. I was just curious to see how they are going to do it. Thanks 👍🏻
Just had 1G AT&T fiber installed a couple days back. 850-900 Gbit/s down and 680 or so up right after install. Being it's FTTH, figured it would be more symmetrical and consistent as it just tested at 550 down and 600 up, no other active devices on my home network. Kinda odd...
Enjoyed the video and explanation, nice clean install too... good job.
Edit: And now, a few minutes later, it's testing at: 944/963: down/up with 9 ms latency using AT&T's Speed Test. Now, that's more like it, right?
Love the setup tour! I was thinking about making this same type of video.
Great video man! You have an awesome network setup and your cable management is amazing! Keep up the good work
Thank you for sharing this. Very helpful
Very helpful, AT&T Fiber is getting closer to my neighborhood. Your video gave me some things to think about as far as where to mount the interface. Right now we have cable internet sand the speed is 350 mbps down/ 11 mbps up. They have been quick to fix any problems even when I accidently cut the coax in the yard. Still it would be nice to have another choice.
It's actually a good thing that you used a switch instead of relying only on the mldem/router and connected it to a different pod upstairs. Saves you the hassle of having to wonder why you're not getting the speeds you're paying for. 😊
A switch nor a pod would solve this issue.
you sir, in essence has connected an ethernet cable to your house directly to the ISP
Thank You! This is exactly the video/info I was looking for. I was thinking about going with AT&T gig plan and was wondering what was included in the install. So roughly 2 hours and I should be up and running. I bought a Archer AX-6000 router 3yrs ago and was worried it may not be compatible with the gig service.
Informative video. Thank you for taking the time to share it with everyone.
You are welcome. Thanks for watching.
Great video. I'm getting at&t fiber installed today. Pretty damn excited.
Thanks for watching. Hope the install goes well.
This is excellent, thanks man. I love seeing these vids. Gives me ideas to do with my house and fiber optic internet
Happy you liked the video. Thanks for the comment.
Awesome video. Have been trying to get AT&T to install fiber optics but no luck so far! AT&T fiber optic is available across the street but not on our side of the street. They told me “no plans to run the cable”. Monopoly by Cox.
Stephen - thank you so much for this video. I was wondering about the setup (ONT/Fiber Optic Terminal Box), because I want 13 devices hardwired directly to the fiber optic, using only wireless for phone and tablet. I'll get a WiFi router and a 24 port FiberOptic Switch. My guess was correct and you've confirmed it with this video. Very informative and thank you again!
Very helpful, thank you for sharing!
I'm glad they were willing to run the inside Fiber to a central location to your network equipment area. I have all of my networking gear in my master closet. I have 12 drops around the house. I want them to place my ONT there in my closet. I recently ran a gray 1/2" conduit from the outside spot where the slack NID will go when they install it to my closet and placed three pull strings, one for AT&T Fiber and two more for possible future Fiber service pulls from other Fiber providers in my area. There are two other Fiber providers, one aerial and another buried in my yard. Those plus AT&T makes three Fiber providers running past me. LoL Quite rare, I know. Plus, there is a cable provider here that I am currently using until AT&T's website shows me as available for Fiber. The Fiber is there but the website hasn't updated to allow me to order just yet. :) Nice setup, BTW, man. Looks clean and orderly.
Thanks for watching and the commnet. I like your plan of installing the conduit. I wish I had done that during a prior renovation. It is hard to future proof everything. The guys that came out were very helpful. I hope you have the same luck. -Steve
If I were an installed, I'd want to work on your house. That sounds like a dream install!
That ONT is small compared to the one installed by Frontier Fiber here in Los Angeles. I have two dedicated Fiber Drops coming into the house because of its size. The Gig Drop is for my gamer nephews and all the 4K streaming. The Second Fiber Drop is dedicated to myself as I work from home and engage in heavy video conferencing as well as heavy uploading of data. My second drop is 100/100 and that is more than enough for what I need to do.
I work for Windstream Concord Telephone, which is a subsidiary of Windstream, our fiber is totally different from theirs. Their service seems to be a lot more complex and time consuming. We run fiber from the pole to the ONT which we mount outside on the side or wherever the old telephone NID of the home is. Then take a piece of CAT5 into the home whether it be the crawl space or into a ON-Q panel then right into the modem. We have pulled the fiber line indoors with large enterprises like Amazon, Carolinas Healthcare, etc. from there the same thing though, a CAT5 to the modem.
That is how AT&T used to do it here. I am not sure why they moved the ONT inside. Maybe it was a power issue for running it. I am happy with it being inside. Thanks for you comment and watching.
I am retired AT&T technician, thanks to your video I knew how I wanted my fiber installed. The AT&T tech wanted to run the fiber drop directly from pole to a hole in the wall in my office. I told him I wanted my fiber terminal for testing, and wanted the fiber drop pulled threw a conduit I have for all my communication wires from roof to craw space. Craw space very tight and he was a big guy, so I did the under house work, he cooperated 100% with me to get the job done right. Very happy with my fiber internet, how did I ever manage with DSL?
I live in Cleveland Ohio, getting this installed in 12 days. $75 a month after taxes for the first year then goes up to $100. Free installation and no rental fees. But i'm worried about how the install will go. I live in a very old house, i just hope i get a good technician.
OMG DID YOU SEE THE SPEED TEST HE RAN! Crazy!
lol maxed out
Nice network set up.
Very helpful - great job!
great video and very helpful. My issue is that I do not know what to expect either and had no clue how much space would be needed. A lot to still discuss with the tech. There are now more install vids which is helpful but I am amazed at the differences between installs. I will say that if I am paying almost 100 a month for the internet connection alone I will be mad as all get out if I do not have the 1000mbps up and down as they say you will have. If I get 1000 down but 500 up they need to adjust the cost because that is not what they advertise nor is it what you pay for and are contracted to pay for. Just my opinions
Just remember that the 1 Gig service maxes out at on Gig. I am glad that the video was helpful.
ONT connects to the PON system in the central office. Its only job is NOT to convert optical to electrical (fiber to copper), its job in the chain is to be a modem. The gateway runs off the ONT. some ONTs are built into the gateway. just an fyi.
Excellent. Now I think I can do my own installation . Would you mind if I asked a couple of questions? Let me know. Thank you.
Thank you so much for this informative video!
Just a suggestion if you using your own WiFi access go in to RG “Att modem” turn WiFi off so there is no interference “fight “ for Chanel, especially 2.5 antenna, it will make your access point more stable
Nice video. Explanation was extremely helpful. We just signed up for it. However the person signing us up said that AT and T is asking customers to do their on diy install. I'm not a tech person nor have I done anything like that before. When I said the person I spoke with the previous day just straight up said "no charge installation and we can schedule." This other person assisting us said it's the company policy to encourage diy first. We received the package last Weds. I'd looked at install vids and really decided I didn't want to take this on. My girlfriend was unable to access the account (she's got cell service with them) over the weekend. So I'm going back to talk to them. I'm wondering if anyone has had a similar experience?
Excellent video,good info.I currently have Spectrum's 400Mbps service.The download is fine but upload is pitiful,only 20Mbps.Even on their Gigabit plan the upload speed is only 40Mbps.If they want to truly compete with AT&T they have to increase the upload speeds.
Thanks for the comment!
and it Takes ALLLLLL FUCKING Day to install IT!!! Its worth it.
Good video, liked. Getting installed today. will update
So I have 1Gb now and it's pretty sweet. Get 960 up and down. I cancelled my cable service and save 100 or more a month for better service with fiber into my home.
Thanks for posting this video! I'm having fiber installed tomorrow and I was curious about the installation process.
how is it?
mine attracted an ant hive queen and shitload of larvae. best thing to do is remove the box. spray the mound with home defense bug spray. Damp a paper cloth with spray and put in ziplock bag for 2 hours so they suffocate. even better spray the perimeter to prevent ants getting in. The heat attracts ants during the winter.
Great video, thanks for posting. I recently got AT&T Fiber at my home, although my first Gateway (5268) failed within a few weeks and was replaced with the 210 model that you have in your home. Good to know you got your Ubiquiti devices working with AT&T. I was hesitant to try it but will hook up my Ubiquiti equipment and see if that gives me a bit more wifi bandwidth in the further reaches of the home. Perhaps a good idea for another video would be to show how you setup your Ubiquiti equipment with the 210 gateway?
Thanks for the comments. I may do that.
You wont have any issues running Ubiquiti devices on any ISP, friendly pro-tip.
You need to get your orwn router and setup ip pass through mode so you get a WAN ip address to your router.
Great video. I'm getting it in a few days and was curious how it was done. Thanks.
How did it go for you? Do you like it? What speed did you get? thanks
Great vid. Thanks for posting.
LOVE IT!
Great Video
*cries in third world 4 mbps internet*
cries in 7th world 800kbps internet
I have less than 150kbps.
Laughs in 375mbps
laughs in the 0 world with 1 petabyte per second.
I cry with thee
Do you know how they would install it if we didn’t have a basement
Oh my god that speed test!!!
I get 20 mbs down and 5mbs up..
No wonder my emails take soo dam long to refresh.
Just use basic html it’s the same difference
Thanks for the video! I watched it before our service was installed back in April. I overall really like our service but have experienced issues with a recent firmware update on the BGW210. The same tech who installed our service returned and switched it out with another BGW210. Same issue so I ended up calling and asking for a Pace 5268AC. It’s older but still better than the BGW210 IMO.
210 is alot better than the 5268 (interface and firmware), only downside is no coax to backfeed from a 210 if you needed it.
@@machobonerbob6108 I have considered requesting the BGW210 again. Maybe when we eventually ditch U-verse TV and go with something else.
If you have Ethernet uverse tv works better over Ethernet it is ip tv
perfect job for share, thanks
Looks like it uses a lot of electricity. And damn thats a lot of equipment
Yes. So don’t fuck with it. Could cost you your life.
Very similar to Verizon Fios setup.
Fiber to your building is the way to go. Speeds with a cable provider will slow down when its peak internet hours.
They slow down because cable has limited bandwidth that is shared with video and security.
Great video, but I wonder often how poorly protected (in the US) those (cables) fibers are (not piped on the wall) and are still using air lines, etc .. For example, if a internet connection is used with an burglar alarm device, it is too easy disconnect the fiber cord with the pliers and then break into the house.
I think most alarm systems these days (including mine) use a cellular (GSM) connection to the monitoring station, no longer relying on a cable anyone can simply cut outside the house. No one should rely on their internet connection for an alarm system!
Yup most internet based alarm systems at least have cellular as a backup
ATT guy removed existing box at my moms house to opposite side of house, due to the original location being impossible to run wires to. Placed fiber install inside bedroom that now is unbearably hot 24/7 due to the heat emitting off of that along with routers. Now I know thanks to your video I had one lazy ass technician that I will be calling to complain on Monday morning. Pisses me off that my mom got screwed over by these idiots. Kinda ironic how the cable was able to originally be run the correct way, but “it was impossible to run the original way” my ass lol
Brandon - Sorry to hear about that. I was really lucky.
good man , nice job, thanks!
AT&T fiber is ran throughout my entire neighborhood (newer development) including my street literally right through my front yard...but says my street doesn’t have availability on their address checker. I have a address validation case open so hopefully the engineers are able to get it on. Weird. Entire neighborhood has it touted even my street and the nearest AT&T handhold is in my direct neighbors yard.
great video. thank you
Thanks, att just finished fiber to my neighborhood and come tomorrow to install to my home. Your video is helpful even if a few years old.
How are you or were you using your WD drive?
The WD was a network drive. Since then it has been retired due to size contraints.
We wanted you to explain how to fix the optical cable where it fits into the optical network terminal. That's where mice eat them.
Easy. Call and make an appointment for TECHNICIAN to do it.
I'm about to move somewhere that has fiber, but not if I can't ever get a service that just gives me just an SFP module and lets me use my own gateway.
Thanks for the walk through on the install. I will getting the 100 speed installed. Looks like they ran the line across like they would a cable Xfinity hookup. I currently have a TV cable running into the house the same way which has been disconnected. My assumption is that AT&T will run the fiber optics hookup the same way instead of underground from the alley way. Would you agree?
FYI-I am currently using a DSL copper line hookup for my internet connection.
you have a nice brick house!
If your like me, I have fiber optic with gigablast speeds, the numbers look good like you when I test it, but in real-world usage. I don’t notice it’s much quicker.
Pages still load relatively slow.
It’s not good being the fastest link. And you pay more for fiber optic, just to have slower bottlenecks, slow down the real world experience.
I will upgrade to VDSL 50mbps down 5mbps up, next month and i am so happy. Then i saw this video and i said OMG! Imagine if i had FTTH. LOL!
I'm getting this soon. Now I know what to prep, and how I will route my system - thanks!
While AT&T isn't the best company (for political reasons) neither is Comcast. I look forward to saying goodbye to Comcast forever!
Good thing that fiber optic can handle much faster speed that is yet not been developed. Just think about that light is the fastest particle in the universe so far
Oscar Díaz altho the light light signal is not actually moving at full light speed since it has to be refracted off the glass interior it travels through
Great video Steve! I was wondering how the fiber to Ethernet conversion was handled. AT&T is in the process of installing the innerduct in our neighborhood in which they will pull the fiber. So my fiber drop will be buried. I am currently an AT&T U-Verse customer on copper and at the maximum distant for copper based service.
Thanks for subscribing and watching.
Do you recommend att fiber I have spectrum 100 mbps I'm not happy with it to honest question is ( Fiber better than Spectrum)
Thanks sir. How were they with workmanship/not_stepping_all_over_your_plants?
Great video well done. I watched this few times before they install my att fiber. My router/modem is in my closet in the master bedroom. I wanted to ask you about that Ubiquity access point. I wanted to get one for the hallway. Are you happy with that access point? Thank you.
The access point is so much better than using the router wifi. I never have to reset the system. Can't say enough good things about my Ubiquity Access Point.
Thanks for sharing
Well, now I know that box behind my TV is an ONT. Yay for 300Mbit synchronous.
Great video Stephen! _ 5 Stars! _ Thank you. - Could you give me an idea how long this installation process took the Technician to get it up and running please? - I mean, from the time they arrived until the time they left? _ Thanks again Sir. _ Ohio.
What is the point of the terminal box that's mounted on the outside of the house? Why doesn't the fiber cable go straight in? And why is the insulation stripped in the part where the 2 cables make a connection?
The terminal outside is the demarc. Also serves as a way to troubleshoot fiber issues.
Currently have 1.3mb and installing fiber soon hopefully will be getting 50mb
Update. Recently installed fiber optic through AT&T now I’m getting 56mb it’s great!!!
did u install already how is it going?
So you have it all in your basement, and network cable in your walls to the other floors for those access points?
I'm considering changing from Xfinity cable to AT&T Fiber. I don't think we can run cable through the house, but wonder if they could pull the cable through the areas where the coaxial was and perhaps make the connection in my living room. That or I'd have to put it all in the basement.
Do I need a switch? Or can I just use my Linksys wifi router to send the signal?
@Stephen Terrific video and easy to follow along with you. Is your setup only ATT internet, or does it also include their U-verse tv too? I’m trying to figure out how it would work with their U-verse tv which uses their WAP to connect to one of their wireless receivers using the same internet config you discuss in your video (building a home and plan to use the same setup, but also figure out how to make the tv part work).