Fibre To The Premises install. What could go wrong?
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- Опубліковано 2 чер 2024
- Recently we visited the Wildanet training centre to see how Fibre To The Premises is done in the UK. Now we get the fibre installed to our location, along with a VOIP telephone adaptor. In the real world, things don't always quite go to plan, so we get to work on problems as we go along.
This follows on from our first video on the subject, well worth watching: • How Fibre To The Premi...
And the Short which started all this: It's not a fibre, it's a straw: • It's not a fibre, it's...
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Music “Let It Run” with permission, copyright Cristie/MacFarlane.
Sorry I do not offer an audio or video equipment repair service.
00:00 Introduction
01:17 Start work
09:42 Start blowing fibre
13:10 Move to internal works anyway
21:23 Sort out the fibre install
27:07 ONT (Optical Network Terminator) trouble
37:22 It's working
39:21 Play with telephones and router
43:39 VOIP day, caller display
51:11 Conclusion - Наука та технологія
All the engineers were definitely thinking oh Ffs not one of these customers 😂😂😂.
yup.. know exactly what you mean.. i just wanted to be job done and get out of there on site installs. Not having to explain the ins and outs.
100%. Total PITA!
It's not a comfortable working environment 🤣🤣
I hear you
As useful as this is to the consumer, I would have refused to do the job if it was on video. I have a personal hatred for being watched while working. I have had rows with customers who do that and in a couple of jobs walked off site. And I work for myself! I’d rather lose the work. Not because I don’t have good quality workmanship, but because when you are constantly observed it puts pressure on and mistakes can be made which otherwise wouldn’t be. His constant “oh no!” The millisecond red light appears is super frustrating. Anyone that does this knows that there are multiple reasons that things might not work straight away and that an install has several things that all need to work together. It’s not like a hosepipe that is either on or off!
Fair play to Wildanet and their lads for showing this for YT upload.
My fibre installation was hilarious.
Fortunately, I have a duct for the old copper phone line so when a nice Openreach lady turned up to pull the fibre in, I assumed it was going to be an easy job.
Some time later, I saw a huge cable tape reel outside my door and the poor young lady was getting frustrated that she had put 60m of tape into the duct and couldn't find out where it came out! She gave up for the day and said that someone would follow-up.
After she had gone, I quickly coupled a signal generator into my phone cable and used a transistor radio to detect the signal. As expected, the signal led me to a BT manhole about 15m from my property. Her 60m of tape must have gone through the nearest manhole and disappeared down the street but she failed to spot this.
Next day another "engineer" came and left within half an hour, job done...
You really can't make this stuff up!
female troubles
Pia
As an American, I'm jealous of the level of service y'all get from installation people: lifting and redoing the patio blocks? I'd be lucky if they didn't just refuse the install until I moved them myself. Had a neighbor get fiber installed - should have been aerial fiber to the pole in the corner between our lots, since the nearest junction was two lots down at the next pole. The contractor installers decided that draping the fiber on top of my back fence was just fine! Took a bunch of calls to AT&T to get them to come and fix it. I had to point out just how much their fiber looked like the creeping vines that I routinely cut off my fence to get them to even consider coming out.
As an American, I can tell you that we wont move, touch or if possible go near anything that could be damage when making an installation. I don’t know what part of America you’re from, but I can tell you that in the rest of the US, we work with something call Liability!!! It’s not because we are lazy, it’s because we are not allowed!! Installers can get fired per company policy. I can tell by your comment that you are the type that will complain or sue for having someone lifting or redoing your patio blocks.
On my install (Scotland, UK) I dug the trench across the garden (around the grass actually) before the guys even turned up. I'm a great believer if you want good service from our outdoor workers (the UK can be harsh!) then give them a helping hand.
My ONT I wanted installed 10mtrs away (another room) from where the fibre came into the house because I didn't want a long CAT6 cable, so whilst the engineer was there I went under the floorboards (24" crawlspace) and ran the fibre for him and up through a hole in a floor board.
Perfect installation and exactly what I wanted.
Thats my policy. I'll never turn down a customer that wants to open a trench for us so they have a higher quality more resilient installation.
No impressed on the depth of the installation, wouldn't take much to damage that.
There's a minimum depth requirement on power cables, but that will exist for safety reasons.
There is no safety issue here so perhaps there is no minimum depth requirement or it's much lower.
Its a free install. Where i work, if the customer wants to use their own skills or their own contractor at their cost then they can open a deeper trench after our scoping visit and before the installers arrive. Otherwise we are there just to do the minimum to get it going and strike a balance between time, quality and the free price point.
It's got kevlar in the tubing ... but if you did break it, it can be fixed same day ✌️🙏
If you want to keep using your old pulse dial phone, you can with an adapter that sits between the phone and router. It counts and converts the pulses to the correct tone. I have one and it works a treat, my old 1964 GPO706L has been given a new lease of life.
I got several of those pulse to tone adapters too. Love my Andrews and Arnold fibre land line and no need for the Cisco boxes either as the A&A router VOIP connection is directly compatible with any touch-tone 'phone. No REN limit either so all my vintage 'phones in use all around the house, BT extension bell on the greenhouse, etc., etc. Router is in effect a PBX too, and all included in the basic A&A Fibre bvroadband deal. Here there is no mobile signal so I rely on a real 'phone and I installed a hard wired small UPS that keeps the ONT and Router going for up to 6 hours in case of a power cut. Let the good times roll!
@@dishydave1819 I was with BT Broadband, and a while back they discontinued the old analogue phone lines and we had to go with Digital Phone, we had no choice. So I disconnected the old copper line into the property and repurposed the existing cable inside the house for the old phones to use. One of those is my old GPO706 so getting the pulse-to-tone converter was a lifesaver. I love the old phone, there is no mistaking when someone is ringing, the bells ring out throughout the house. Since then we had a call off BT to say we were being upgraded to FTTP for £7 less per month than what we were currently paying, and at the same time being switched over to EE broadband. Speeds have gone from 50Mb down, 12Mb up, to 500Mb down and 70Mb up. Perfectly fast enough for me, though in actuality there is very little difference just ordinary web surfing, but when I do my Linux updates, they download in the blink of an eye. I was going to ask them to upgrade me to the 1Gbps package, but on reflection 500Mb is fast enough for my needs.
Do you have phone dialing styli engraved at Tiffany's?
Very interesting and useful video. FTP is coming to our road very soon. The straws to the edge of the premise have been installed so it was great to see what is in store for us to get the actual connection.
When taking cable off a drum, the drum should be horizontal then you don’t get all those loops
I noticed that and I was horrified to see such cable laying malpractice. A drum carrier like you use on large water/hose pipes, could be made from cheap galvanised steel in an aftenoon
@@ebaystars ANY installation company should know/have that! As for fibres at a shovel depth, what could possible go wrong.......
@@hoojchoons2258 even in my garden here all my home fibres (cctv etc) is in 63mm MDPE conduit cheap , protective and easy to put in!
For such a short length, its actually quicker just to take it off the side and then untwist it on the ground. Would take longer to go and get the spool caddy from the van. It gets cut before its laid - its not being laid in a springy state.
@@hoojchoons2258 Its a free install. Customer gets what they pay for.
For the network i run - free install is just that. If they want it deeper then they can use their own contractor at their own cost to open a trench.
Either way we can come and locate it for free if they want to dig up their front yard.
5-7 minutes to boot the ONT? What's it running, Windows 98?
no W95
Thats normal - they sometimes need to do the firmware updates upon the first connection in version order and each one takes about 1-2 minutes.
Subsequent boots only take 1 minute when the ONT runs the correct firmware version.
Funny to see you had a blockage! I had a similar situation, took a month and they dug the pavement back up to find their sub-contractors had lied and falsified all their testing having never connected the tubes to the main run for my entire side of street. But fiber is amazing.
Awesome just saw your video at Wildanet and decided to check after if yous had a install and awesome yous did and the video was uploaded 4hours ago and the time of viewing.
Oh no, when the guy said call wildnet and he said they have 'Horizon', the Post Office scandal flashed into my mind.
I also think I remember when the phone network was run by the Post Office? My dad bought an old yellow telephone van to convert to a camper.
horizon is also a voip line system from gamma telecom the company supplying wildanet voip lines.
Yeah, this is the kind of installation I dread the most.
A shovels worth of depth is laughable at the very least, here in NL companies are required to bury the fibers (and other utilities) at least 40 cm deep.
And when I installed a large planter box in my garden, I buried a pex tube to the side walk to act as an extra duct on the premise.
When they came to install the fiber to the house, they were done in something like 10 minutes, including some fiber splicing. Second appointment to install the ONT was done in about a hour, which included two cups of coffee, shoptalk and drilling 2 holes to mount the ONT. I did have to go into the crawlspace twice, because the first cable we ran from the utilities box to the ONT was a mere meter too short ..... Long story short, I made a few friends because I made their lives just a little easier.
Here in NZ they dig a thin trench (mechanically) to about the same depth. My fibre took a bit longer as they had to crawl under the house, and climb a pole to connect it up. And yet, most of their time was talking to me about what I wanted, and checking out what their options were.
I don't know how I got here, but watched the whole video. Fascinating stuff!
Fascinating stuff Colin. We’ve got fttp here. Luckily BT installed ducts with a pull cord left in, and Cityfibre just pulled in the little tube without digging anything up. 100Mbs works a treat.
To all the foreign people marvelling at the job these guys are doing. Your typical install of a big name provider like Sky or Virgin in the UK is **nothing ** like this. It's also usually copper from the box, but when he was saying how he was concerned that the paving slabs went back down properly, I nearly fell out of my chair. As an example, I've TWICE had it that installers disconnect my internet because they couldn't be bothered to bring a separate connector in the box so just used mine to link up someone else in the street box.
There's difference between Fibre To The Cabinet & Fibre To The Premise.
Fibre To The Cabinet is fibre optic cable to the cabinet then copper cable to the premise.
Fibre To The Premise is fibre optic cable to the cabinet then fibre optic to the Premise.
Since, BT is retiring their Copper network everything will be migrated to ' Fibre To The Premise. '.
Sky use the Openreach network, so they do in fact install FTTH now because Openreach are ditching the old POTS RJ11 ADSL/VDSL copper lines. Everyone will then have to plug their phones into an ONT/Router combo that turns a POTS phone into an IP phone.
However, with Virgin, it's fiber to the box outside your house, and then DOCSIS to the router because idk maybe re-terminating copper lines is less of a pain in the ass or something. Does mean you need more plugs to power everything though.
@@george-broughton Yep, Sky did exactly that and it took them only about 25 mins, they had already nailed the box to my wall before knocking on the door. Good job then, that they had the right house or maybe the did knock quietly, didn't even hear the drilling. I'd already decided that the boxes were going in the garage and it was easy for them.
God forbid you let sky install a dish. Pirates drilled though 3 or 4 150 year old picture rails in a listed house. You look away for one second and the bellends are hot melt gluing shotgun cable down. If I need anything done I give them a service box and I do the rest
@@eekpie"If you want something done, do it yourself" ~Napoléon Bonaparte
My work uses those Cisco ATAs to connect some legacy equipment into a Cisco VOIP system (previously we had an older Nortel/Avaya system). It's handy because if you have access to the internal network you can call them on an internal extension from anywhere, but I find sometimes they get confused and need to be reset, which is annoying when you know what the problem is but can't actually access the thing to reset it.
The SPA is one of the bits of Linksys they didn't dump. Yes, they can be configured from the factory to plug-n-go. (automatic config download. 99% hands off to the customer.) There are MANY companies around the world using these things.
(I don't know what he's going on about. The POTS ports on the 854 do work.)
@@jfbeam I was going to say the isp guy didnt have a clue about the SPA he was just making things up. you can use the spa on 2 lines and you can buy yealink dect phone from anywhere
"Mechanical splices and connectors" are good when you fix them and never touch them again :) . It has higher attenuation than splices made by fusion splicer and sometimes it slides off the mechanical coupler/splice. The connection (connector-adaptor) procedure , recommended and advised by manufacturers says : the connectors (pigtail) should be cleaned before insertion into the adaptor/device optical port . What is showed on this video it's complete opposite. It is easy way to provide some dust which will "close" the core, so the one click cleaner or "no dust" cleaning pad with IPA should be used. I have never used "mechanical splices/connectors" but many times made maintenance with fusion spliced pigtails replacements :) . As we , optical network engineers say: You can look twice into an active optical cable - once left eye then right eye. Stay safe guys.
Thanks for sharing. Loved the part when your son trying to use our old school phone 😂
Interesting that they use Gamma Horizon. It sounds like they outsource the voip element, which could be why they can't provision the router ata ports. Gamma may mandate that only equipment they supply will authenticate with their voip servers, which is resonable to ensure they dont get blamed for poor quality due to dodgy end user equipment. Also, i guess all the voip support issues go direct to gamma, which would present a problem if the isp were using their own ata built into the router. However, all these issues are administrative rather than technical so it's as shame that you've been left with so much kit to provide a data and coice service! Hope this improves as the service offering matures
Those linksys/cisco ATAs have the absolute best automatic provisioning system in them. Nothing else compares.
Very interesting. I wondered how they did that.
Interesting! My 1940s Ontario, Canada home has low-voltage utility poles along my backyard property line that carries cable TV and more recently fiber. When I got 3G/3G, a dude went up on a ladder in the backyard, created an aerial line along the same route as the cable TV over to the house. I'd probably prefer underground, perhaps one day I will upgrade it. I actually own a fusion splicer but my ISP would probably not like me servicing my own.
Nice information thanks
When my house in the US was converted to fiber from coax, they installed all the hardware on the brickwork outside. It was a Calix branded ONT device in a weatherized box and also a Cyberpower UPS backup as well. What they did inside is just drilled a hole and fed an ethernet cable through the bricks and installed a wall mount jack to the wall that plugged into the router.
If you google "fiber ONT" and select images, that's the kind that I have.
Thats what we do on the network I run. Much easier to diagnose when the infrastructure is on the outside of the house because we dont need to get inside if a fault is reported and can test most of it without the customer needing to be home from work.
Interesting insite to fibre optics, looks very delicate and fiddly.
At my apartment building, they replaced copper with a fibre to the prem setup but discovered there was no fibre between the pole and the building and no power line to the exterior of the building. They had to wait three weeks while Hydro brought in a new power line from the transformer to the building and then routed it to the externally mounted cable facility. Then when they went to install the HFC equipment in the cabinet they found out there was not enough room. So, then they had to order a new larger cabinet and plan to move all the existing equipment over. Having gotten that far they then found out that there was no room in the splice enclosure for another fibre. They also had issues at the headend as the fibre intended to be run for our building had to be reallocated to another run and they had no connection points left on the frame and had to order a new frame but instead opted to run it from another facility further away. Currently, we are sitting with an empty splice cabinet hanging on the pole with a 12-foot U-loop hanging down. The local crackheads are using it as a swing! They expect to finish implementation at the building in January of next year due to technical and planning issues as well as scheduling third-party contractors for the installation.
In my place, only take 2-3 hours to completed all the task shown in this video including the VOIP and IPTV Box. Most router provided are wall mounted and we can change to a better router if we want. I do change to a different router myself a few times in 7 years using the fiber connections.
In Norway, we run the fiber directly into the house without having a box outside
In Norway, the fiber is inside a fiberglass tube which, if left open in the sun and the weather, will crack.
Fiberglass as it appears to be doesn't hold up that much.
What I don't like about running cables through a wall from the outside in is that it is not watertight but moisture can get into the wall.
Then you must ALWAYS have a plastic pipe from the box into the wall as extra protection.
you have to think about everything.
We use Silicone sealant - you can never use too much.
We also run the cable into the wall directly trough the back of the external fault testing box wherever possible rather than out and in again. So i would have moved the external box about 1 foot to the left so it covered the hole going through to the ONT.
A really interesting video - thanks for posting it. I must say, though, it has given me some serious concerns about moving to a fibre installation in my home. The fibre would need to run through my garden - and at that depth, it would only be a matter of time before I put a spade through it! I know that there is no electrical danger from the fibre signal, but I would have expected it to be in a conduit and laid deeper - just to protect it.
I'm sure you could get it planted lower if required. Or as another viewer commented, dig your own trench in advance.
I am a former helpdesk worker for a Dutch ISP for DSL over copper. I have had FTTH installed in my home a while ago. This nothing is like it was for me. It took them a couple of weeks to install a load op fibre into the street. When installed into my home they just drilled straight through my outer wall and brought, with a lot of sweat and swearing the fibre cable into my house. I have a small box on the living room wall where I suppose I will plug a modemrouter in. My experience with VOIP is that in the Netherlands the modemrouter is equipped with RJ11 sockets where a regular phonejack can be plugged in, right into the modemrouter. No extra material necessary. I hope to switch to fibre in the next months. As VOIP is available I suppose that will not work differently. Dutch ISP are known to buy their modemrouters and then equip them with their own custom firmware. No manufacturer blocking options on the router there.
From memory we had those same DECT phones and they were always hit and miss with Caller display. The ATA needs to manually generate the 'modem tones' (data burst) that is sent before the phone rings that contains the telephone number, the DECT base station then decodes these to get the number then sends those to each handset and makes them ring. There are different standards, so try changing those in the ATA. At the time I was trying to use VoIP (decades ago), I just couldn't get caller ID to work reliably, it occasionally worked. I think the problem was simply variations in how the ATA was generating the tones (i.e. slightly different to BT’s standard or timings) and how tolerant the older DECT phone was with receiving them. Also the DECT base station may have settings to change the line type or country type, changing this may help.
In modern times we use a Yealink DECT VoIP base station, it removes the VoIP to POTS conversation step and everything just works.
I think we will be going with Yealink very shortly.
Different countries all had different standards for both Caller ID display and pulse dialing. Both of these features can be supported according to BT standards if you have a decent ATA. Unfortunately though, the one you have is ultra-cheap, and/or it hasn't been configured properly. The one built into the router may be better quality, but your ISP apparently doesn't have the technical competence to enable that built-in ATA for its customers.
Similar problems with Philips and Panasonic cordless phones in NZ.
The voip ata also sends the caller ID between the second and third ring.
We just tell customers to use a uniden cordless phone and it works every time.
Nokia ONT are used here and mine supports rotary phone dialing. So all my old phones from the 1940s and 50s still work.
Hearing Gamma followed by Horizon - I understood that and why an external box was required!
Glad my fibre is from openreach and in decent ducting proper underground
For the pulse dialing rotary phone, you can use another ATA (Analog Telephone Adapter, currently the Cisco ATA 192) that supports pulse dialing, such as a Grandstream HT-802, then it will work without the adapter you have shown.
Am from eastern EU and we have optic-fiber from a long time 10 years or maybe more. And prices here start from 5EU ( Internet only ) up to 25EU (internet + cable TV). No one use land line 20 years or more. Only some big companies use it but is mobile phone using internet.
How big is that Adtran router? and if half the ports are either administratively shutdown or OOS I would put in a Firewalla Gold or Gold SE (yes you can change the mac addr on the wan port). Then just put in a Voip adaptor. Openreach put fibre down our road in the middle of last year only to then bypass our property and 3 others. Supposedly we should be on FTTP soon. Good to see that you are now connected.
I also second the Firewalla Gold. I've had mine installed here since summer 2000. It's a stunning piece of kit.
It's a shame we didn't have the same people putting the fibre-optic cables along our streets as after they had finished, some of the slabs started sinking and cracking. The one right outside the shop opposite, next to the manhole cover, was particularly hazardous!
In South Africa we have above ground Fibre and below ground Fibre at my house we have below ground and the Fibre is pulled in water tight piping about a half a meter deep into the ground straight into the house to a ont despite installations being expensive some offer it for free on a year contract and we have speeds up to 2 Gbps most symmetrical.
Quite different then in The Netherlands. cables here are much deeper in the ground. We also don't have the termination unit outdoors, but indoors, but then again so does our electricity meter, consumer unit, gas meter, water meter , coax, telephone line etc. (well at least in modern houses). Also the ground isn't full of rocks so it's much easier to do so. I have 2 seperate "boxes", but that is different between providers. some have 1, some have 2. Basicly I have an ONT that is half your size ONT and a seperate router. I can use my own router if I want to, and technically my own ONT, though I don't know of anyone that managed to get his own ONT working. Also the ONT is quite expensive if you have to buy your own. You can also use your own €200-€300 costing XGS-PON SFP+ module if you can get it working that is. They do allow it but provide no support. I can get 4 Gbps/4Gbps service here.
As an American I'm very jealous that you even got fiber installed at all. Here it takes months of delays for a local company to get permits to even install the fiber at all and then it takes years to get fiber even into your neighborhood, if at all!
Fascinating video. When I changed to VOIP I found my old push-button phones wouldn't ring on incoming calls. I suspect the 'REN' on the VOIP socket on my router is very low. My DECT cordless phone worked OK.
Does it have an actual mechanical bell in that old boy? If so the power required is much more than supplied by that new system. The old telephone systems can have a shocking amount of voltage in them.
@@ohioplayer-bl9emYes it does. I can see this catching out a lot of people who are forced to update to VOIC (like I was).
I really enjoyed this video. The funny thing is that I just made a rotary GSM phone using an old Italian rotary phone, so I can continue to experience the thrill of calling someone using rotary dialing, even when I am away from home. Very convenient isn't it?
In Australia the fiber is put through a conduit in the street where the old copper is installed or in some places it comes off the power poles the fiber terminating unit here has 4 gigabit ports for 4 services and two ports for a normal wired phone but only the old network provider Telstra (like the UKs BT) offers it.
There's no option to run fibres alongside copper in the UK as I understand it. Poles are avoided where possible since the fibre will eventually get micro fractures due to movement.
@@video99couk all around New Zealand you'll find fibre optic cables strung along power poles has been this way for the last 16 years and like australia - our exposed cables are run throu duct its not to protect against electrocution its to protect the cable from damage and buried cables - fibre included is deeper than whats shown here ... its at least 600mm and throu duct the only time its not in duct is when concrete is directly above
Interesting about micro fractures been 10 years since the install on the poles here and no problems thus far.@@video99couk
We have virgin fibre in our area but they failed to lay to my premise, I was glad when YOUfibre (netomnia) installed there network and had them supply FTP via overhead line. I much prefer that than the mess that is fitted in the street with Virgin. Had my Fibre installed into the roofspace and was able to hide all the equipment there so no rats nest of cables on view. Voip phones was a simple case of running the cable of the old BT Master socket (also in the roof space ) to the Arris router job done. PS I could not live with the setup you have at your front door.😬
20:17 The fiber coupler has a rubber bung in both ends, so if he inserted it into the coupler, he doesn't have to remove the rubber bung from the other end of the connector, and therefore dust won't get in, so it was kinda an unnecessary ask. If dust were to get into the coupler in that state, then there would be a serious design flaw with it.
I didn't see bungs in it, but that being the case then you are of course quite right.
A DTMF converter will sort out using your pulse dial phone, you can even get ones that fit internally nowadays.
The big issue you’ll come across is that in most cases the new digital lines don’t carry enough voltage to activate the physical bells correctly, so you’ll likely end up with a silent or at best very quiet rotary phone.
I did mention those at the end of the video. This particular 'phone has a warbler, not bells, but alas the warble doesn't work anyway.
Normally -50volts supplied to a PSTN line, and the ringing voltage was 80volts AC
@@video99couk is that a 3 wire phone? I know that the UK has some different wiring. One of the things with the early network was a separate ring line that was brought out at the BT box where it converts from to wire to three wire. this was supposedly to prevent interference and phantom rings. So it's possible the adapter is only doing a two wire conversion, and not the some thing like two components necessary to derive that signal.
EDIT: just remembered what it's called, it's called a "master socket".
This was all generally built into the master socket although at some point I suspect with the deregulation the standard absorbed and morphed into a more US-based variant just requiring the two wires since most phones now use a digital circuit to detect ring reducing some of the complexity of the wiring.
In case it wasn't obvious by the comments started through out here I like pots telephones.
@@video99coukI ’ve configured and installed few cisco ATAs myself in my home. As far as I am aware, you don’t even need an external DTMF to pulse convertor. There is a configuration in the ATA to set it up as for pulse dialling, which if configured, you can easily connect your vintage phone right into it. The amount of configuration in that ATA is very extensive. It is basically the complete phone office at your disposal. You have the ability to change the frequency on the dial tone, the ring pattern, the number of time the phone would ring upon receiving a call, duration of each pulse… the list goes on and on and on… lets say for some reason you want your dial tone and ring pattern sound like European countries, which is totally different from UK, or you want to have two short rings with a large pause in between, instead of one long ring, you can do that.
Also, you definitely can get second phone number on the second phone port on the ATA. That IS the whole reason on the second port. In fact, what you absolutely wouldn’t be able to do, is configure both port with same number.
Also, regarding to caller ID, there are different standards for that, and when there is a mismatch between caller ID standard between what ATA sends to phone, and that the phone expects, you don’t get the caller ID. It has nothing to do with the phone being “old”! I hate to say, but it seems that even though the guy who installed the ATA seemed to be a decent chap, his knowledge about the device was extremely limited.
Did they lay each microduct to each boundry box individually to number them? If they were all installed in to the splitter enclosure, they wouldn't need to ID the drops or introduce another connector.
And the field assembled connector to avoid training someone how to fusion splice (similar with all the excess at the customer side).
They are avoiding any splices because they are potential sources of loss. That's the whole point of why they do things this way. No splices or joins between the customer's wall and the hub at the bottom of the road(s).
We use fusion splices - better protection but i can understand why they do use some connectors because it is easier to troubleshoot by unplugging and hooking up the test equipment.
Interesting to see how wildanet do it, thanks for sharing.
Wonder why they use a cisco ata rather than the built in one in the router
As another commentor said they can break departments which makes troubleshooting and replacement easier. But it sounds like they also have limitations on what firmware they can put on the router.
The cisco system is super awesome for automated provisioning - the ATA just calls home via the internet and the server gives its configuration on each bootup.
They can also use the ATAs with different brands of network equipment (fiber/copper DSL/cable coax) and its just easier to manage or troubleshoot for support staff.
If anyone is interested the connectors used are LC-APC
I used to know such things when I worked for Nortel, but now that seems half a lifetime ago.
Since we're telling "be nice to installers" stories : when I had my fiber installed, they did all the way to the inside ONT. I pointed out where I wanted it mounted (next to the plate w/ all the the RJ45 keystone jacks) and mentioned "the bright pink string you'll find in there is a mason's line, to use as a pull cord". A while later, I was running some extra cat 6, opened the panel, and didn't see my pull cord! Started to curse (idiot pulled my cord out!), then looked closer: he'd bundled up all the extra string into a nice little "mouse" instead of leaving it dangling like I usually did.
Very interesting video and an insight into how installation of fibre does (or does not) work! I do have a few observations - things that surprised me.
The way they rolled the straw off that drum was far from ideal. The drum should have been on a stand so that the straw was pulled off to stop the curls, which no doubt make direct burying more difficult.
Given that the blockage in the straw was in the relatively short distance from the tap to the pit do they not have the ability to push something more substantial than a fibre down to attempt a clearance?
It must have been disappointing for you that the capability of the router was lacking. To have a USB port not facilitating some storage and two VoIP ports not functional seems very deficient. That said I have always found that purchasing a decent aftermarket router gives greater benefits - especially in a fibre installation like yours where there is a separate fibre termination unit - so the router does not need network login details.
The knowledge level about VoIP and the Cisco product was somewhat lacking. I'm sure that the Cisco VoIP adaptor supports two independent (different numbers) VoIP lines should you need them. However I would recommend you move over to a whole VoIP installation and consider something like a Gigaset IP unit. These support 3 VoIP lines, one POTS line and up to 6 handsets. The base unit plugs directly into a Ethernet router port.
On the matter of VoIP providers you can get VoIP services from a number of suppliers and this makes it independent of your main ISP. So you can change ISP at a later date and not loose telephone numbers or have complexities of Porting numbers.
I have run my VoIP phones for over 10 years and use a Raspberry Pi operating with Asterisk for a fully fledged home PABX. This supports multiple lines and extensions and gives full PABX facilities like voicemail, inbound routing, selective call direction, ring groups and much more. If one of your boys is interested in computing it may be a project for him! My system supports 2 UK Dial in numbers and (as I have friends in Australia) one Australian number - so I can call Aus. at local rates. I run a Gigaset with 3 handsets and 5 VoIP desk phones. If you run your business from home something like this would give you very professional telephone presence for just the cost of a Pi. It sounds complicated but really is not as there are number of packages available for direct download to a Pi. You just have to configure the system with the VoIP account details and the extension plan you want around the house.
Another consideration about VoIP is that some VoIP providers allow multiple registrations so you can use a phone APP connected to your VoIP number - useful should the power go or the internet fail. In the later case you could fire up the VoIP on your mobile till normal service resumed.
BTW the Caller ID issue could also be related to the settings on your existing phone system. There are a number of Caller ID settings and BT's do not always match the out of the box settings on VoIP ATA's - the guy there should have been able to confirm that the settings between your existing phones and those of the ATA were compatible. To be honest the Cisco (nee Linksys) VoIP ATAs are very competent units - and unless they have changed have a considerable number of configuration options available via the web interface - maybe you could log into the ATA (assuming it has not been locked down) and check yourself.
Pulling the duct from the drum like that is one of the most causes for a bad blowing distance. With a really nicely installed duct and a more capeable machine+ 2.5mm microcable you can blow 600m without a problem. With too tight turns and duct installed with as much twisting as here that goes down significantly.
It's going to twist anyway. It would need to be heated to pull the curve out of it. If they didn't have a guide / balloon / etc. on the fiber, that would be a source of problems. Every cable I've ever pulled used a pull eye. (and the pull string - for larger bundles - was sucked, not blown.)
Yes, the SPA can have different numbers for each port, and multiple numbers per port. It's up to the service provider to configure it that way. The Adtran router also supports the same capabilities. (for the record, Adtran has been doing voip for decades.)
@@jfbeam But the twist is not as pronounced. If you roll it off on a stand and let it lay there for 20 minutes it relaxes a bit.
With multitube bundles I have seen good results if it is laid out in the trench and is let to rest overnight. Then in the morning it is completely flat and can be covered with sand
Did you not already have voip over ADSL? In Australia our old copper system was shut down its all voip now, though we still have copper from the house to the street in most places, then it goes to fibre, a bit shitty, but work pretty good.
No, we still have a working dial up telephone service in the UK, it's being shut down in 2025.
New owners put a fence up or rotavate the lawn 🤔 how deep fml
28:21 would've been nice if they cleaned the ends before popping the fibre in, would've ruled that out as a cause for the problem right away.
Probably not necessary usually as the connectors come out of a sealed packet. So as long as boxes are left closed and work is carried out cleanly shouldn't be an issue.
@@imark7777777 In the previous video shown at the Wildernet centre they showed that the contractors are supposed to use the one click cleaning pen a min of 3 times on each end of the fibre and in the connector as part of the setup.
@@imark7777777 always clean your connectors even if its got a cap on you don't know if there is debris from manufacture. That is the way i was taught, also you should see the images of dust,bacteria on the core end it will affect the light going through.
I used to have a job coordinating with US companies & can confirm that a dial telephone could make your finger rather sore.
I was interested to see you used your own UPS. I wonder how long it would power the units for. It is a problem having to replace centrally powered systems with ones powered at the premises.
My VDSL AVM FRITZ!Box 7530 doesn't say whether pulse dialing is supported. But I already have a modern Panasonic corded telephone from 1998 on which I don't notice whether caller ID is being transmitted. The Panasonic successors would require batteries.👎When uploading television programs, the limit is not the 37MBit (measured) of the network operator, but rather the free file transfer provider or YT.
whats the regs on depth, any electrical has to be 450mm min which can easly be a spade depth, all our house lines are overhead from poles then down to ducts on the road side back to the nearest Fibre box at the other end of the village a mile away
Fibre isn't electrical.
Yes not electrical but 4 inch isn't enough no protection should be in conduit 400mm minimum
It damages very easily can't be bent
@@tridens6708 That is surely a matter for the fibre company, not a regulatory matter. So why you raise that, II don't know.
Undoubtedly it would be better, but it is driven by installation costs.
very true ! it damages very easily it seems very bad practice to be just a spade depth under the grass, i've installed enough computor cabling in my time to know how criticle the installation of fibre is.! @@TheEulerID
One informative and comprehensive website article I read states the minimum depth for fibre is 450mm which is the same as electrical cables but he doesn't indicate the source of his information or quote any regulation reference number.
The danger posed by fibre is quite different to electrical power cables.
Openreach have published a document which I have downloaded and read which states their depth requirements for laying conduit to premises and it says their minimum depth requirement is 250mm.
With the Voip end of things the Cisco box is a standard Sip box. The two connections for phones allow for two separate lines with different numbers. In the config of the Cisco box you should be able to switch between tone and pulse. Individual Voip handsets would require an ethernet cable to each. Liked the vid.
cool to see how fiber is done in the u.k. plenty of employees to ensure the job gets done right. and it helps out in a contingency, which you experienced. I could get fiber but my current catv service works ok. my computers are too slow to benefit from the bandwidth increase anyway..
I had fibre from Sky why uses Openreach infrastructure.
The fibre connection from my front door to the nearest chamber took under an hour with the fibre blown through existing ducts with no digging required
If you want to keep the Philips handsets, you might be able to get a DECT to VOIP adapter. I have Gigaset phones, and managed to get a Gigaset VOIP base station for around £40 on Amazon. I plugged that into my network, configured the VOIP settings via its web interface, and then just re-paired the handsets to that instead of the old base station.
I think I’ve lost the voicemail functionality offered by the PSTN base station; but I never used that anyway.
The Cisco ATA 192 is a Analogue Telephony Adapter (ATA) which should support any ‘modern’ PSTN phone
He wouldn't be able to pair 8 handsets to base to many my gigaset can have 6 handsets
Totally different than our fiber. Here the "straw" is a 3/4" bright orange conduit and the fiber is the same as Ariel drop. Its armored as well and then the fiber is inside that second armored drop. They also did it with horizontal hydro drilling using a waterjet to blast the conduit through. Could steer it right up to the side of the house under the driveway.
Looking at this clusterfu*k I would have to say that the way we do it here is superrior. No "blowing" the fiber back to a main splice. Individual NAP are installed every few lots and 6-8 homes are connected. to these nap ports. They all go back to the FDH the fiber distribution hub for the area and that is where the optical splitters live.
I think the point of the method Wildanet is using, is that there are no splices and very few connectors. From the connector on the side of the house there just fibre back to the hub.
@@video99couk here there are a few. One at olt, another 2 at the splitter street and side if house. Average level at house is -15. We have to cleave and attach mechanical connectors on the end of the drop and from my experience this is where most of the light level issues are. Bad cleave. Needs to be 10.5mm not 10, not 11, 10.5 and many of the contractors get it wrong which results in a trouble call and one of us internal techs has to go out and fix it.
hi, very interesting, we are in north in Barnstaple and managed to get our network system changed from leased line to this form of fibre with Jurassic Fibre. All is well, but as I am trying to future proof, I am keen to make sure I have a path to 10Gbit when technology advances.
When drilling through bricks it is possible to avoid 'blowing' the brick on the outside (making a much greater hole than you really needed)by drilling from the outside inwards. You then don't see the damage as it is in the cavity. The trouble is you may well get it on the inside in the wrong position!!
Agreed, and if possible, I'd drill the hole myself in readiness for the installer as I'd take far more care than they typically would, doing what you said, outside to in.
Had mine done the other day took about an hourish. I went for 600mbps symmetrical. Compared to the old copper line were i got 60 its a massive improvement im very happy with it. Also my new provider county broadband will provide the service free until the end of your current contract so im essentially getting 600mbps for nothing for 3 months. Mine also doesn't have a seperate ont the fibre goes straight into the router. Then I've run network cables off to other routers for good coverage.
600 and ur happy with that on fiber that's very slow I can get that on my fone that's really bad
@@dongerz666 600mbps it's fast enough for me we had 60 for years. I pay for 600 I get 600. It's £32 a month I couldn't justify the extra money for the top package.
The usb connector on the back of the ONT is for Mobile backup. In case your fiber goes down you can connect a 4G or 5G mobile card. We do that here in the USA.
On ours its a serial text data port for command line troubleshooting that we never use. It doesnt actually speak USB but it uses the USB connector.
Your probably right about the Adtran using it for cellular backup though.
@@raytaylornz that is correct. Different ONT uses different controls. Some for serial, some for USB for backup 4G lte. And there others. I even heard once that there is a usb drive on a ONT for file sharing. I honestly don’t know if that’s true but that is what I heard once a while back.
Interesting video, seems to have been very involved compared with my Zen / Openreach FTTP install which just took about an hour. With the Zen supplied FritzBox router you can share a USB device (both locally and remotely via a VPN) and the VOIP phone sockets on the back are active so no need for a separate Cisco ATA box. The Zen FritzBox can handle two phone lines with different numbers and also has a built in DECT base station.
With my Openreach install it was just two engineers as far as I’m aware. They both pulled the straw into the existing Openreach/BT ductwork adjacent to my copper phone line and then one guy did the splitter end whilst the other installed the ONT and the internal fibre cable. The FritzBox router was couriered separately to me and it was easy to install myself.
The people from Wildanet seem very nice but their install seems very labour intensive with multiple engineers involved and I couldn’t believe they sent a guy with an ATA (analog telephone adapter) when all most ISPs would do is enable the VOIP ports on the router…
There was no option for adding fibres into BT/Openreach ducts in this location. Our 1970 vintage copper (actually aluminium) telephone wiring is a right mess. I did ask about why someone had to install the ATA which seemed fairly trivial, albeit it never actually worked properly and is being replaced shortly.
I'm guessing the USB port would be for 4G/5G fallover dongle, also the " SIP engineer" didn't answer your question, sounded like he didn't know the answer and change the subject, but ATA stands for analog telephone adapter, cheers .
It's USB it could do either but it's if it's not supported in the firmware. I've seen a lot of these devices in recent years get handed out by various ISPs and they tend to only enable the settings they need assuming they don't lock down the whole thing and permanently give themselves remote access. It's either that or they don't implement the full firmware that's available from the original equipment manufacture.
Yes it was trivial to guess what that might stand for. That phone installer was the least convincing of all of them. And his explanation of how to liven up old analogue extensions was particularly rubbish.
Gosh they made that whole install look like hard work! I really don’t understand why these companies don’t use fusion splicers. I love my Fujikura splicer.
I believe that's how it's done in North America , plus the fibre is protected by an outer sheath instead of having to thread it through their, "straw"' sometimes things done in other regions seem so primitive.
Correct me if I’m wrong but I have a Cisco voip to analogue adapter with two phone ports and I believe you can assign a separate number to each port but you’d have to login to the adapter via its ip address and configure it to do so. Your Voip service provider would have to assign the second number to you and either tell you how to configure your adapter or do it for you via remote access to your pc.
That sounds right. I have already logged into the Cisco ATA and adjusted some incorrect parameters in there, more on that in a future video.
Interesting to see a UK install. Here in Australia ANY exposed cable, even in the roof, had to be enclosed in conduit for protection. Even a nightmare install here in Oz - ahh... This have be bad flashbacks as it took a month of faffing around to get mine on, similar issues to yourself - oh, and it's always someone else's installation part to blame 🤬
kinda funny how UK is so anal about shielding electrical wires with conduit and armoring. yet fiber gets a pass
@@hillppari the difference is that fibre isn't going to electrocute anybody.
@@TheEulerID I was informed it was to give extra protection for the cable should it be moved or interfered with as it cannot, as you would know, be bent or broken in any way
@@hillppari its fibre... its literally glass, it doesnt need sheilding
We don’t have termites in the UK
Glad the fibre works. I'd like to get fibre myself (several networks put infrastructure in our area recently), but I live with family so it is impractical to have anything permanently installed, so I'm stuck with an LTE modem. VoIP can be really good (when it works). Ethernet phones have good sound quality and are reliable and caller display works all the time. I don't know about Ciscos, but Grandstream ATAs support pulse dialling; I use one with my old GPO model 746. Caller display also works on the Grandstream, but you have to configure it to the UK standard. Personally, I have a rather fun VoIP setup - one number rings three destinations; a Snom desktop phone, a GPO 746, and a GSM mobile with a SIM card :).
Some ATA's handle pulse dialling. I have a Grandstream ATA on an old black Bakelite phone with a DTMF adaptor inside for my work no. VOIP phone at home.
That cisco ATA should handle pulse dialing too
A strange way to do this to me , 20 years ago we did army camps as big as small towns and the glass fiber was all ready in the cable going into the ducts under ground , no pulling the fiber on it's own . Has it moved on so fiber jointers now not required ? on every property install point of entry .
The old way was to do a mid-span splice. Thats where you dig back from the break a few metres either side, and splice in a section of fiber in the middle which could mean getting the expensive splicing machine down into a muddy hole.
To splice you need to sacrifice about 2-5 metres of cable that gets coiled up into the splice enclosure so for one break you probably loose at least 5 metres of cable which needs to be replaced.
Alternatively you could have a slack coil storage pit every few kms and put the fiber into a large duct. Then you could pull some slack from the nearest pit and you could do a single splice rather than two to reconnect the cable. But thats not practical for hundreds of cables for residential networks - only high count intercity or long distance cables.
These days we use microducts. If someone breaks the cable / microduct we just join it with a simple push-on joiner and then blow through a new microfiber cable from one end.
Almost all providers will not do all in one solution. The router is capable of doing a all in one, but for ease of use, the rarely do it. Just like the ONT. They do make a router/ONT combo, but again it's rarely used, except by big companies. With your setup, you can have several smaller companies or departments provide the individual devices and services. If one fails, they just replace the part that fails. Rather then have to support a single all in one device, which would be hard for one person to know everything about. Example, the Phone guy probably has a 2 day class to only do the ATA (Analog Telephone Adapter) install. He would not know how to do anything else. Even your installation would be done by several smaller companies. One lays straws, or what we call in the states microduct. Another would blow the fiber. Another would terminate the fiber and so on. Your router is made by a company that makes several types of routers. Your fiber provider will buy them and customize them for their use. You will probably never see the USB port used, because it cause a security issue with your ISP. They would have to unlock a part of there firmware that could allow would be hackers in. It could be done, but ISP's rarely want to spend to time and money in adding that feature to the custom firmware.
The ONT installer probably should have not installed the ONT when he did . Its not good to leave them on without a fiber installed. It could burn out the laser or sensor in the ONT port.
interesting. thought I would add that Comcast (US) for business does separate devices but Comcast for residential combines and uses the ATA+Router+Modem. The funny thing is the router modem is the same one they give the business customers they just don't configure the telephone ports and hand out a dedicated ATA+Modem.
Still a complicated arrangement that can be easily avoided. You need three power sockets to get it up and running.
The receiving optics aren't going to burn out from being installed any more than they are being sat in a box. The transmit laser won't lase until it's on an active network and has worked out its timeslot. So no, there was really no issue installing it while they were there.
@@Monkeh616 there are several manufacturer of optics. Some will do a power sense and send out signals. GPON optics are also sometimes different as well. No device should be left powered and not active as a rule. But it could also be a configuration issue as well.
@@donkeymedic I'd dearly love to see the PON optic which will transmit outside of an allocated timeslot and block every customer on the OLT - so I can make sure to never purchase a product from the manufacturer.
As a retired fibre/copper installer, its absolutely amazing to see the advances in fibre technology. Blown fibre was starting to take hold when I left the industry in the UK 8 years ago. Back then there was a lot more splicing involved with an arc fusion splicer in nodes and spliced pigtails on some of the ends. Now with the pre made mechanical equipment they have it's so much faster for the installs. I love my FTTH here. Great video, and very informative as I know the issues weren't deliberately planned, it shows what can potentially go wrong on a standard install.
I'm shocked that there was no conduit used and when the guy put the cable "a shovels depth" down. I guess it depends on how deep the shovel goes :P
In Aus, it's supposed to be 300mm deep and be inside conduit.
The old fashioned phone will work if "Pulse Dialing" is enabled. Not too sure is that Cisco ATA has this option but it's an option on many ATA devices.
I was shocked too and I’m from the UK!
The cable is rated for "direct burial".
The purple thing is a form of conduit that has the fibre blown through
Protect the incoming fiber straw between the ground to the wall box, the straw is strong but not uv light proof
A metal cover; that kind you use to cable would protect from booth uv and mec damage.
A cover could be added, true. In this particular location, it won't be subjected to any direct sunlight.
I'm switching from Plusnet to Lightspeed, in March. They supply a combined ONT and router in one, made by Nokia.
25:20 seeing them avoiding cleaning and spunching is concerning after seeing how the cleaning can take seconds with the click cleaner in the last video, it's annoying, I can understand the reasoning behind not spunching the line before the fibre because they currently can't after the change, but the fact they're not going to even bother using the click cleaner on the ends before potentially dirtying up the terminal after feeding the fibre through a unspunched line is crazy
What I dont understand, how is -17 db loss acceptable for a fibre instalation?
@@ACLucian79 Consider that the beam rides down up to 20-40km of fibre, and is split to 64 beams at the end. Every split is a theoretical 3dB loss (worse in practice). The receiving end is expecting to see something with substantial attenuation, because it's unavoidable.
@@ACLucian79 a GPON system will work on a receive signal level of -8dbm (signal too strong) to -28dbm (signal too weak) and it doesnt matter what the signal level is inbetween those points, it will work at full speed. The moment it falls below -28dbm it then stops, it doesnt slow down.
So its good they are working to a -22dbm rx signal lower limit because it means if something happens in the future like a cable repair etc, they know all their customers had an extra 5db of signal margin to work with before anything happens to their service.
Typically using B class optics they will have a transmit power of about +3db so if they have a signal of -17 then its a loss of about 20db which is perfectly fine once its been through a 1:16 splitter a few mechanical joiners and 3kms of fiber to the data centre.
In Germany, the box for winding up the fiber is installed inside the house.
In the UK, it can be inside or outside, whichever is easier. Mine is inside.
47:35, no, you don't need a separate ATA, just configure that ATA with account details for the 2nd RJ11 port
Not always. On our network we dont give our residential customers access to that stuff because it creates more support phone calls and wastes our time. They plug the box in and it works with very little support cost on our side, or they pick another provider.
can you still use old broadband and router or do you have to use fibre?. i have 35meg and i dont need fibre or higher speeds
Your broadband service, if not running with one of the big cable companies in the UK, will be running over VDSL. The copper based infrastructure that is required to run that and the Plain Old Telephone Service (POTS /analogue phones) is being switched off nationally in 2025.
@@IndigoVFX I understand that but it does not answer the question. Can you still use the copper and old router?
@@esecallum The fibre is from a different company so if he has copper from Openreach (BT) he can still keep that if he wants, but then he'd have to pay for both.
@@stevecoatesdotnet IN that case i can have the fibre but not pay for it and not use it. my 35meg is very adequate for my needs and dont need 900 megs
What happens if you don't have mains power near the entry point to the property ?
We used to have exactly that problem. When we had an electrician in for something else, we had sockets added. But the good thing about fibre is that some extra length does no harm. So if you need to put your router in the lounge or kitchen, then you can have the fibre enter the building there rather than by the front door.
Interesting to know what the pre LC connector fibre is called 24:00 rather than splicing - a removable LC is a good idea.
I'd have been pretty impressed if the rotary dial worked with the black box, because the marketers would have surely been saying "no one uses rotary dial today, so why do we need that capability?"
47:20 The 2nd RJ11 socket is for a different VoIP account with a different number
I am in New Zealand in Wellington - capital city- and here Fibre cable from the national network to a house is installed free if you are in a "designated area". This area covers about 90% of the population. My ONT is in an internal room and the installers were happy to run it to there as long as I had installed a draw wire from the ceiling cavity ( where the cable came into from the outside from a telephone pole) to the place on the internal wall I wanted the ONT (else they go through the external wall like in the video). I then run an ethernet cable to my own supplied router and from the router cables to various devices - TV, PC, security cameras, printer etc. Absolutely no problem getting it working.
Up in napier we have heaps of problems with Chorus. I run an ISP and we have a team that does half the chorus install at the customer cost for our premium customers because they want a better quality job than the free chorus option.
The chorus guys love it because they get paid the same either way but dont have to do any digging or manual labor. We have a tube out to the road, an ETP installed and a tube going inside to where the ONT will connect before they even arrive.
@@raytaylornz Great idea for a business. Yep the Chorus basic install is pretty rough from what I have seen around here. Lucky mine goes from a pole to the front of the house under the eaves (essentially the same route as the old Telecom line), across a large ceiling cavity and down a inside the internal wall I wanted. I had to drill through the top plate and the wall studs and install the draw wire/fish tape.
Quite surprising how installations differ from installer to installer. We don't have a box on the outside. The fibre comes straight into the house direct into the back of a small box which is then connected by a small fibre cable to the Router. The only electricity supply is to the router (which I have on a UPS, so if the electric goes off, we don't lose the internet). Round these parts, from what I saw the cable depth is about 500mm or otherwise strung from pole to pole with most fibre connection boxes being at the top of them.
Reliability, we have had a couple of issues. One, when thieves stole a 'secure' cable. Knocked out not only our ISP but Openreach, emergency services etc. Took a day to get it back on. Then about 6 months later, there was a major issue with the main equipment at the ISP. That took about 24 hours to rectify. But apart from that, it has been 24/7 in nearly 3 years @ 500Mb up/500Mb down. I did away with the landline option though. We all have mobiles and I just couldn't see the point of a landline - I'd already had BT's phone disconnected for years.
We need a VOIP "landline" for the business and because mobile signal isn't great in one part of the house. The fibre route you mention is quite similar to what I've seen in parts of Cornwall. Yes a UPS is a good idea, but they are not "fit and forget". I find it's best to change the battery every 3 years as a matter of course.
My phone was plugged into the ADA without the need for an extra box and consequently another power adaptor. Hope you had enough sockets in the hallway. VOIP install was easy, just an RJ43 to PHONE adaptor between the ADA and the Phone.
When we have the odd power cut, the phone rings twice as the ADA has to re-establish the connection. Annoying at 3am!!!
You can use pretty much any recent router instead of the provided one, it only needs to be connected initially to make a connection after a power outage. Once connected, disconnect the CAT 5 from the Router and plug it into the 1st LAN port of the other router, having set the router to work with existing LAN connection. I'm with SWIFTNET and they only supply a small PLUME two port wifi router that is the size of a mains adaptor. I needed the Wifi to be high up on a cabinet and didn't want to run a power cord up to it, so use an old FRITZBOX or TALKTALK router and it works just fine.
with working with cisco, it takes max 3 mins to add, a 2nd number on the ata. its 5 rows of plain text to add in the config file., but they might like to sell cisco hw :)
Pulse will not work., as the Cucm is using DTMF, but there is a adapter that translates pulse to dtmf if you like to use the old phones. and this is allready a voip config :)
The size of that mini shovel was hilarious it makes the job twice as hard, Also I would always drill from the outside into the house, That way you wouldn't blow a hole in the brickwork as it shows in the video ..... As an ex-BT engineer, I noticed they were working in a BT JF4 box... I assume they have permission for that...
They do have permission to work on the BT boxes, but actually they didn't. The box where the fibres are connected was installed by Wildanet a few months ago. If you drill from the outside in, aren't you going to make a bigger hole on the inside, which is more obvious? Assuming the house is normal cavity wall, breeze block inner and brick exterior.
@@video99coukWhen you drill from the outside you drill through the mortar, not the brick, Also, the breeze block is easy to drill through it also has a layer of plaster covering it and wallpaper so you get a better job. I would have also cleaned the paving slabs instead of leaving cement dust on them. I would be surprised if it didn't stain them. But they did do a better job than the cowboys that installed my Virgin Media cable when it was put in. I had to redo it when they left it was that bad .....
42:50 Why not just use some cool router with required features instead operator's one?
Voip is a good idea, but sad to see they shared more additional devices for it instead router's internal.
And you need to think how it will work for the power outage just in case.
For some moment i prefer gigaset dect ip phone to replace my old one, no additional sip voip gateway was required.
The router will do the required job fine and does have a 2.5Gb/s port. My old router was due for replacement anyway.
My dad in the US used a rotary home phone until the 2010s because the phone company charged an extra 15 cents/month for a push button phone. He probably saved a few bucks over the decades, but I always found it amusing.
Why do they need another box for the landline when the router already come with RJ11 ports? Seem like older technology being deployed here as nowadays the ONT comes with RJ11 ports and user are allow to choose their own router equipment.
It was explained that the router's ports are not presently available to use.
Can the omt and router run on an extension as socket is a few meters away?
I have the ONT, Router and VOIP base station all on a small power strip which is connected to a UPS (uninterruptible power supply). All this will be featured on a final video about the installation, when a few outstanding matters are resolved.
That seems a weird way to install it. You'd think they would drill the hole through the house wall first, and then put the box over the hole so you can't see the hole or the cable.
The guy that first attempted to blow the fiber was using a bad machine. The hexatronic ABF tool that the second guy came back with is much better and doesnt damage the fiber on the spool if it stops flowing because it only uses a light magnetic grip which doenst put much forward pressure on the fiber.
I have never heard of microducts being called straws before - thats pretty cool.
Is there no armour on those straws? Buried just below the surface too. Can't help thinking this is installed on the cheap.
The straw will be a 7/3.5mm microduct is the actual armor for the fiber cable blown through inside it. You can take to it with a weedeater / line strimmer and it wont cut it. It also puts up a pretty strong resistance against a spade too. The walls of the microduct are almost 2mm thick - slightly thicker than electrical conduit.
ua-cam.com/video/svIyRwiG0v4/v-deo.html
Thanks for adding this video, I am interested about the way these connections are physically made and the people that make them.
Such video's are not readily available on YT, just the vague corporate produced guides of what will happen on the day.
Would I want my tiny fibre conduit 8 inches under the grass unprotected by a substantial physical barrier from eg. a gardening shovel from above, would I want a loop of conduit going from 4 inches away from the property wall and not tacked down to the wall attached to the external box ready to be accidentally ripped off, would I want the connection from external to internal boxes landing at somewhere on my external wall and popping off the face of the brick to randomly find out where it lands? No.
Everything is done at a price.
They did offer to put conduit on the fibre at the wall but I didn't see that as necessary in this very sheltered spot. I will try it later, but I think a shovel wouldn't make much impression on the straw unless you really went for it.
Services need to be protected so you can carry on your normal activity, or the activity of those that will buy your property in future, be it digging up your garden to add a feature or strimming your garden without slicing through an 8mm plastic conduit placed in an inappropriate unprotected position. Its not up to you to remedy their failings @video99couk. One day this property will belong to someone else that has no idea that the internet is carried in a small plastic unprotected pipe a few inches under the ground. You are being the nice guy here. They should be doing it properly. They are doing it on the cheap. This is the UK in 2024.