Reset E-11 Error: the Ink Pad Needs Service - Replacement won't work!

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  • Опубліковано 30 лис 2024

КОМЕНТАРІ • 128

  • @VitalityMassage
    @VitalityMassage 24 дні тому +1

    I can't understand half of what he's saying.

    • @BCHTechnologies
      @BCHTechnologies  14 днів тому

      Maybe get your head out of asshole and you will hear better.

    • @VitalityMassage
      @VitalityMassage 14 днів тому +1

      @@BCHTechnologies Ha ha. You pinned this comment so that everyone would see it! lol.

  • @carlosmontilla4369
    @carlosmontilla4369 Рік тому +6

    OMG, you saved to spend around $500 for a new printer. I had the error "E-11," and I called Epson, no help at all; that is the product's life. I followed the steps and got the code for $9.99, which was worth it. The printer reset, and it is working perfectly. Kevin, Thank you!

  • @jonb.3726
    @jonb.3726 Рік тому +42

    Its freakin scammy from Epson to block printers from working once inkpads need to be changed.

    • @ashleymchair
      @ashleymchair Рік тому +1

      Seriously.... There needs to be something we can do about this. It is completely fraudulent to advertise them as being eco-friendly when they want you to replace the whole entire printer when the ink pad is full. Just got off the phone from 4 hours of talking to Epson support and then corporate. I am blown away. It really is a serious scam. Our businesses have 12 Epson ecotank all of which cannot have this ink pad replaced. The corporate team told me that most users don't ever print enough to fill up the ink pad so most people don't notice it, and that they are disposable at around 1 year otherwise.

    • @mrDADtheSecond
      @mrDADtheSecond 8 місяців тому +1

      Exactly

    • @krismagleo5780
      @krismagleo5780 8 місяців тому +1

      exactly !! there always a service after purchased!

    • @brianfeuerman1732
      @brianfeuerman1732 2 місяці тому +1

      I think it’s a fair thing to prevent dumb people from continuing to print without replacing the pad. But not including a software or setting to reset the counter is scammy.

  • @tassoapostolopoulos4832
    @tassoapostolopoulos4832 3 дні тому

    I followed your instructions and everything worked out perfectly. I was not aware that this had to be done when I bought the printer. Kind of a sneaky thing for Epson to do. I however opened up the cartridge and cleaned it out with warm water and let the pads dry out over night. No issues so far but I will definitely order the bottle. Easier for the future and I forgot to wear gloves and my hands are black. LOL Also, I visited the website and see that BCH sells ink for this printer and it's about 3-4x less expensive than buying from Epson. Thank You!

  • @allima35
    @allima35 Рік тому +4

    I cannot, thank you enough for this tutorial there is no way I would’ve figured this out on my own!!!!

  • @annestill9550
    @annestill9550 Рік тому +1

    THANK YOU SO MUCH!!!! I changed out the Ink Pad and after watching this video, I thought that Epson should be able to reset the counter for me. I was on the phone with support for over 65 minutes. They still couldn't help me, so they took my phone number and said they would call back. Epson support could not reset the Ink Pad level and basically, the man did not know what I was talking about, even tho I gave him the error code. So while waiting for a callback, I followed your instructions and paid $9.99 for the key. It worked beautifully! My printer is now working. Thank you so much for making this video!

    • @Anita-rx6xe
      @Anita-rx6xe 8 місяців тому +2

      I have the same error . . . my ink pad is at end of life. This is on the Epson 2820. I called Epson they said it is out of warranty. However, they want me to pay to ship my printer to them so they can reset my ink pad. I purchased the the Epson 15000. I haven't used it yet. I think I will be returning this printer . . . It's like a damn scam from Epson.

  • @IzakGt
    @IzakGt 5 місяців тому +2

    After getting the replacement pads for an older ET-2550 on eBay, I used your approach to reset the bean counter and it worked as you showed. Thanks for the walk-through video and links.

  • @GabrielleSchiller
    @GabrielleSchiller 5 місяців тому

    THANK YOU SO MUCH!!! I spent 4+ hours between talking to EPSON, trying other users steps, only getting more and more frustrated (and having no solutions) I found you! Needless to say, with some hesitation, and after 30 minutes of following your tutorial and spending just $9.99, it reset and works like new!

  • @aceflorins
    @aceflorins 7 місяців тому +1

    I only recently learned about my ecotank's ink pad after getting the message that it was nearing the end of its life. Using that WIC app, I learned that my ink pad is 90%+ full too! With that, I just bought an external ink waste bottle from your link, and I'm looking forward to getting it!

  • @wideopennoklahoma7014
    @wideopennoklahoma7014 Рік тому

    4-28-2023 - followed the detailed instructions in the video and it works!! THANK YOU!!!❤❤❤❤❤

  • @RodrigoSilva-k4o
    @RodrigoSilva-k4o 10 місяців тому

    Thank you very much for the help. Initially, after paying €25 for an estimate to find out that the problem was the E11 (which was already displayed on the screen), €75 was requested to fix the printer or buy a new one. I managed to solve the problem with €14, including the replacement of the pads (Amazon)

  • @SincerelyRoxy
    @SincerelyRoxy Рік тому +3

    You just saved me from having to spend more money than was necessary. Thank you SO MUCH! Big hugs from FL!!! Also, that ending jingle is perfection 😂 I loved it!

  • @kieffersheatingcoolingv2.03
    @kieffersheatingcoolingv2.03 Рік тому +1

    Thanks for this video and your help! Everything worked with my ET-2750. Rather poor that Epson doesn't give a way to manually reset the counter when the maintenance box is replaced.

    • @Anita-rx6xe
      @Anita-rx6xe 8 місяців тому

      It's like a scam. They want me to ship my out-of-warranty printer to an Epson dealer so they can do it. I can do it myself.

  • @kpersevere
    @kpersevere 2 роки тому +6

    Thank you! I am not tech savvy but I was determined. Took a while with hooking up my old PC and all but it's finally done - whew. Thank you! What BS that Epson has set it up like this, but grateful for people /problem solvers like you! :D

  • @martinlelko4940
    @martinlelko4940 Рік тому

    Thank you, this actually works unlike most tutorials that are actually scams.

  • @sheilafranks9779
    @sheilafranks9779 2 місяці тому

    Thank you! This seriously saved me from taking it into the shop for my ET-2720!

  • @godzacker
    @godzacker 7 місяців тому

    man i just got this message and did what you said also my printer EPSON L3160 has open TANK and i washed the pads and then putted them back dryed with a hairdryer it was amazing thank you again

  • @houseofbreadanchorage9376
    @houseofbreadanchorage9376 8 місяців тому

    I totally thought this was a scam but it worked perfectly!

  • @lindabrown7316
    @lindabrown7316 Рік тому +3

    By installing the waste tube bottle and reset the counter, will you have to do this again or does the WIC tool Resetter allow you to do this without removing the cover?
    I also have a WF 645 with the same issue. what would i need to do for this printer? These printers are still in good shape and have stocked ink I purchased for the WF 645.

  • @johntisbury
    @johntisbury 2 місяці тому

    Awesome, thank you for this. You have saved my ET-2850 as I couldn't find a WIC program to reset it as many didn't support the ET eco tank range.

  • @TallysVids
    @TallysVids Рік тому +3

    I have the ET-2850 printer, and although I don't have this message, I'm just a bit concerned that at some point I will. I have removed my Maintenance Cartridge to have a look, and mine is the same as the one in the video (mine does not have a chip on it). I have looked on your website, but this model is not listed, and wondered if I could choose a different model to do the reset ?
    I would probably get a new Maintenance Box online, as I can get a genuine Epson one for very cheap, and would sooner do this than disassemble the Maintenance Box and clean the pads, and then wait for them to dry fully. I assume that if I did this (install a brand new box), that the E11 error would still remain on the printer's screen, as the printer would not detect the Maintenance Box had been replaced as it DOES NOT have a chip on it, correct ?

  • @WhoToldYouThatAtlanta
    @WhoToldYouThatAtlanta 6 місяців тому

    Thank you so very much. This video was the best that I had seen because you also showed us how to download the drivers on our desktops which is what I needed to do. Also, this actually worked wonderfully. I did wash out or rinse very well my ink pads blow dry them, but that took too long so I put them inside of a pillowcase and put them inside of my dryer on medium heat for about an hour and then let them sit out overnight. I replaced them back in this morning and I also, got the key and now it is working wonderfully thank you so very much🎉❤

  • @jameswtroy8370
    @jameswtroy8370 Рік тому +1

    Thank you very much for this helpful video ! Using your procedure allowed me to avoid spending $130 on an ink pad replacement, or $265 on a printer replacement. 😀

  • @chris55ist
    @chris55ist Рік тому

    Worked great, bought a et-4800 cheap cause lady couldn't fix it. She should tried UA-cam cause I saved 280 bucks minus 10 for the code!!!

  • @UrsulaRoulette-lx2gb
    @UrsulaRoulette-lx2gb 6 місяців тому

    I am so very grateful for this video. Thank you for posting this!… i downloaded the drivers, and got the wic code and worked!!!. I subscribed to your channel, and am going to be placing an order.

  • @seagreen2621
    @seagreen2621 Рік тому +1

    thank you so much worked perfect for my ET- 2720 ... Great step by step and video!

  • @Weapon_X_Wolverine
    @Weapon_X_Wolverine 5 місяців тому

    Thank You! It worked great! My ET-2760 is back up and running,

  • @angelicaramos3461
    @angelicaramos3461 2 роки тому +2

    I have a ET 2800 model and the website doesn’t have it is there other websites I could go to fix my printer ink pad 😩

  • @Phxshadowz
    @Phxshadowz Рік тому

    Dude you saved me like 1k in equipment!!! Thank you !!

  • @chickgoddess22
    @chickgoddess22 Рік тому +1

    Thank you so much. It was very thorough and helpful.

  • @pumpsasa2926
    @pumpsasa2926 Рік тому +2

    Thank you so much for sharing good information

  • @kathyallen2804
    @kathyallen2804 9 місяців тому

    Kevin need your help! Ink dampers need primed on et-8550 no ink printing!the ink dampers have huge holes in the bottom of them so can’t syringe the bottom. Tried suctioning from the waste tank hose but only sucked air

  • @seniorkilroy1656
    @seniorkilroy1656 9 місяців тому

    Kevin, you are the guy!

  • @abdulnasirnoorzai403
    @abdulnasirnoorzai403 Місяць тому

    Thank you kevin, i just tried and it worked, thumbs bro,

  • @pejarnagin
    @pejarnagin 2 роки тому +3

    @Kevin, can you post the link to the site for the reset, please?

    • @BCHTechnologies
      @BCHTechnologies  2 роки тому +7

      www.inkchip.net It's my go-to site for all the software solutions for Epson.

    • @AinzOoalG0wn
      @AinzOoalG0wn 11 місяців тому

      @@BCHTechnologies it says 1 key per 1 reset. can plz clarify if you only need to purchase this once and it will work always? after doing the external waste tank mod 🤔

  • @JamesWhite-b3n
    @JamesWhite-b3n 10 місяців тому

    saved my printer!! thank you!!

  • @Negus-n4b
    @Negus-n4b 2 місяці тому

    Hi hope u could help me.i already did the free reset and use for a few weeks but not its reading ink pad service contact epson? I had washed the previous ones and reuses

  • @downyr
    @downyr Рік тому

    Hi my printer is not on the list on ink chip. Do you have another website your recommend? Epson Ecotank ET 4800

  • @rayray7533
    @rayray7533 Рік тому

    Kevin my name is Ray on your video you said I need to plug a USB from my laptop to the printer where on the printer I have a Epson 2803 can you explain

  • @ieishah.9140
    @ieishah.9140 7 місяців тому

    After you download the utility, will i need to buy one every time my ink pad fills up? And if so, is this why you installed an external waste tank to avoid having to pay for it in the future?

  • @rhadooathos
    @rhadooathos 11 годин тому

    It worked!! Thank you!!!!🎉🎉🎉🎉

  • @sonoratiresservices5880
    @sonoratiresservices5880 2 роки тому +3

    ink chips not working, keeps buffering. didn't work for me and printer still no working :(

  • @savannah6378
    @savannah6378 3 місяці тому

    When I get as far as waste ink counters and I click the arrow to find my printer it does not pop up ! But it definitely was there when I checked to see if my printer is available for this I have a ET 2803

  • @jrkays
    @jrkays Рік тому

    Thank you, Kevin! Worked great!

  • @diadislopezguzman633
    @diadislopezguzman633 Рік тому

    hi, do i have to do this with a computer or I can do it with my phone?

  • @gride1987
    @gride1987 Рік тому +1

    Worked for me!!! Thank you

  • @erinanddimitri
    @erinanddimitri 24 дні тому +1

    I ❤ U

  • @beckylewis9364
    @beckylewis9364 6 місяців тому

    Hi Kevin, I purchased a key and still trying to find my printer. I have downloaded everything and hooked it up to the usb and still does not locate my printer to input the reset key. I have contacted Inkchip but so far no solution that I have not already tried and it is an ET 4700 epson series and was on their list. Would you have any suggestions? Thanks

  • @ChadTrent-o1x
    @ChadTrent-o1x 4 місяці тому

    Thank You, this really helped

  • @cherokeecourts-l5n
    @cherokeecourts-l5n 19 днів тому

    Can you use a I pad to reset?

  • @gloriajimenez4770
    @gloriajimenez4770 Рік тому

    I reset the waste counter but I had already installed the new ink pad, so not sure if I should do the last step, pls help

  • @zalzalahbuttsaab
    @zalzalahbuttsaab 2 роки тому +1

    You uploaded this video 22 days ago as I write this (4/9/22) and the site has changed. In your video, ET models are included in the list but I have checked the inkchip website and there are no ET models listed under the /models section. To address this, I googled, "inkchip ET-4700" and saw the select language screen you show in your video. I clicked English. McAfee detected it as a virus, so I blocked installation. Please advise

  • @alnoorratansi9364
    @alnoorratansi9364 Рік тому +2

    why do you need third party software to reset counter for ink pad, why is Epson not providing this reset software ?

    • @yohan2437
      @yohan2437 Рік тому +8

      Corporate greed. This really needs a class action lawsuit.

  • @bbaryonyx8782
    @bbaryonyx8782 11 місяців тому

    The inchip WIC setup will not work. I keep getting A device attached to system is not fuctioning. I tryed rebooting both PC and printer still get this error.

  • @jaccza6340
    @jaccza6340 2 роки тому +2

    Great job! thanks

  • @iraqdream2007
    @iraqdream2007 Рік тому

    Thank you very much for information provided

  • @wideopennoklahoma7014
    @wideopennoklahoma7014 Рік тому

    Can the ink recovered in the waste tank (shown at the end of the video) be reused to fill the ink tank?

  • @mumtazali-zl9bt
    @mumtazali-zl9bt Рік тому

    My opson 2720 ink pad needs service option please give me its software

  • @vanessaepley13
    @vanessaepley13 Рік тому

    Can you do it on an apple iPad ? I’m trying but it won’t open the download

  • @zajournals
    @zajournals 10 місяців тому

    Why must a reset key be purchased? I replaced the pads. Now I need to buy a code number too? And how does anyone know what the code is for my specific printer?

  • @yannisdran
    @yannisdran Рік тому

    Why don't you just wash off your old tank? I did it with mine and everything is fine. A bit different tank than yours, but it was a no hassle job.
    Thanks

  • @jessica198624
    @jessica198624 11 місяців тому

    Worked on et 2800 thanks

  • @pixie1310
    @pixie1310 2 місяці тому

    thank you!!!

  • @pedrocordova2179
    @pedrocordova2179 Рік тому

    what does one do if I have an IMAC?

  • @pamelaknowlton137
    @pamelaknowlton137 Рік тому

    How can I fix the code if I only have a chromebook? I don't have Mac or windows

  • @chae8817
    @chae8817 4 місяці тому

    Thank you so much! ❤❤❤

  • @tiberiutomescu5490
    @tiberiutomescu5490 8 місяців тому

    It works man! Thank You! 🙏

  • @jofferboria2614
    @jofferboria2614 Рік тому +1

    You save me !!!! thank you !!!!

    • @BCHTechnologies
      @BCHTechnologies  Рік тому

      Thank you for subscribing to my channel. Glad to hear that!

  • @kristenvansickle-ik8fj
    @kristenvansickle-ik8fj Рік тому

    I made the purchase for the key, and it came blank, no key to enter I’ve emailed support 2x and still no replies…very frustrating, especially when I need my printer for business

  • @elizabethjcakes3552
    @elizabethjcakes3552 5 місяців тому

    Thank you so much!!

  • @ameliebethalicea235
    @ameliebethalicea235 9 місяців тому

    What if after I enter the key it doesn't show the message that says to restart the printer? It didn't work for me, help me plz.

  • @gabriellealexandra6986
    @gabriellealexandra6986 3 місяці тому

    Perfect thank you!!

  • @rebel4lyfe15
    @rebel4lyfe15 Рік тому

    What if the printer is not showing up in the drop down on Inkchip? It says not printers found and to check USB connection and restart the printer. Which I did and its not showing up!

  • @zxcvbnmjhify
    @zxcvbnmjhify 10 місяців тому

    They don’t have my printer et 2800

  • @browsetube4366
    @browsetube4366 Рік тому

    Can we reuse waste ink ?

    • @PeaJayCee
      @PeaJayCee Рік тому

      No because it's all 4 colors

  • @tee8128
    @tee8128 Рік тому

    Absolutely worked!

  • @kamhakes7841
    @kamhakes7841 3 місяці тому

    No ink goes to my ink pad, i have an external tank! I still get this error?? Anyone know how to bypass thi

  • @ceciliascreativecrafts
    @ceciliascreativecrafts Рік тому

    This was very useful! Thank you very much!!!!

  • @natalieinkchip3111
    @natalieinkchip3111 2 роки тому

    nice work !

    • @BCHTechnologies
      @BCHTechnologies  2 роки тому +3

      Thank you! Cheers! Maybe a coupon code for my UA-cam subscribers?

  • @shavonnethomas8246
    @shavonnethomas8246 2 місяці тому

    My printer isn’t responding to the key code. Does anyone have any suggestions?

  • @cayle.rowland
    @cayle.rowland Рік тому

    I don't know what this did, but it's like it infected my printer with something! It keeps printing random things I did not print! Not happy at all!!!

  • @blanka090905
    @blanka090905 Рік тому

    Any solution on Mac Users?🥺

    • @letthereberight
      @letthereberight 10 місяців тому

      Yes...change your attitude about PC's!!!! LOL...I kid.

  • @pejarnagin
    @pejarnagin 2 роки тому

    Genius!

  • @TaquannaBaron
    @TaquannaBaron 5 місяців тому

    I purchased the keys and still have not received an email. I contact support and still nothing. I’m starting to think that I was scammed.

  • @kelliejones1168
    @kelliejones1168 2 місяці тому

    I bought the code and it said invalid code

  • @3dtexan890
    @3dtexan890 Рік тому +1

    This does not work for a networked printer. It only works if you are connected via USB. Just sayin'.

  • @fsz011
    @fsz011 Рік тому

    what about MacBook ?

  • @nunayobusiness3384
    @nunayobusiness3384 2 місяці тому

    One thing I’m going to say that really pisses me off to no end. I have Mac. and you can not reset with Mac.
    To make it worse I called Epson directly and basically they said pound sand, we will send to a list of authorized repair companies and guess what? There is not one in Arizona! Now will I buy another Epson product? Heck no! But I might get a stinking Widows computer of which I will use for situations such as this! Epson sucks wind!

  • @JoeyAlbertpamulaklakin
    @JoeyAlbertpamulaklakin Місяць тому

    hardware ID

  • @mycrazyfamilyid
    @mycrazyfamilyid 8 місяців тому

    I absolutely hate this printer. I was told one ink refill would last thousands of pages. I have to refill constantly. It can't print pictures. They're always faded, tinted green, and have lines going across. Oh and it jams and just quits almost every job it starts. I have bought 4 cases of paper (5000 sheets per case). This stupid printer has wasted probably 2000 pages. $360 piece of junk!

  • @jameydupuy9280
    @jameydupuy9280 6 місяців тому

    This printer has been a rip off from day one!! I don't have a damn computer to fix it. I have used my phone for it and that's why I got it. I. Hate. Epson. A perfectly fine printer that is programed to shut down and make you buy another one.

  • @romeusoares1829
    @romeusoares1829 Місяць тому

    Fraude sao estes gajos que fazem estes videos a enganar as pessoas, comem todos no mesmo prato e dormem todos na mesma cama... vergonoso

  • @yinyang9109
    @yinyang9109 Рік тому

    Never buy bubble jet printer, it's an absolute scam. By the way, thanks for the video.

  • @yohanneshailu5550
    @yohanneshailu5550 6 місяців тому

    Epson is the worst printer I everbought. I do not recommende to anyone. It is like use and throughout kinds of printer.

  • @claudiomoles
    @claudiomoles Рік тому

    Epson is crap Japanese are unable to make reliable mechanism to pull paper correctly and they do not understand wireless and wifi. I have a L395 and it pulls the paper misaligned and the wifi connection very often gets crazy. Continue making sushi and stop trying to make technological stuff Seico/Epson

    • @BCHTechnologies
      @BCHTechnologies  Рік тому +1

      HP says "hold my beer."

    • @PeaJayCee
      @PeaJayCee Рік тому

      ​@@BCHTechnologiesyesssss. My regular printer is HP. Constantly tells me it's pit of paper. All of a sudden doesn't like printing on card stock.