Crucial conversations are a part of life! We've all had them whether we wanted or not. With these tactics, you are going to feel a lot more confident and prepared... and you might even initiate one yourself :) What are some other books that help with communication?
1.Know your heart 2.Ensure safety 3.Make the content safe 4.Control your emotions - retracing your path to action 5. Share your stories 6.Explore the others paths 7.Move from conversation to results - follow through
Nothing works with a narcissist? I am curious what you think about the techniques mentioned in Chris Voss’s book, “Never Split The Difference”. He is a former FBI hostage negotiator, and he teaches what he used to convince people of all kinds, including sociopaths and psychopaths, to productively communicate with him and convince them to trade hostages in exchange for jail time. Some of his techniques work well with narcissistic personalities.
Those techniques and informations are amazing. But you need a good avareness over yourself, your actions, your thoughts and your feelings. That is crucial and that is absolutely not the norm
😊عناصر المحادثة الخطرة 1- مشاعر قوية 2- اختلاف في الاراء 3- خطورة عالية الكتاب هدفه يعلمك كيف تكون انت كسبان والشخص المقابل كسبان 1- : ابدا بنيتك لان الناس راح تحس بنيتك ( مراحش تعرف تقتنع باشياء انت غير مقتنع بها ) 2- لاحظ الاشياء الحمراء : اذا لاحظت اي محاولة اهانة او هجوم من الشخص اجعلها امنة ولاحظ وجود حاجتين احترام متبادل هل بينكم احترام غرض متبادل اي لازم تكون اتفاقية تسعدكم بين اثنين😊 رابعا : تحكم في قصصك هذه النقاط تاتي بعد سماعك قصة ثم الشعور بها ثم الاحساس بها ثم القيام والتصرف بناءا على هاته القصة لا تدخل محادثة وفي راسك هذه القصص ( انواع القصص السلبية ) 1- فكر الضحية : لماذا يقع معي هذا دائما 2- فكر الشرير : لماذا تعاملني بهذه الطريقة 3- فكر الاستسلام : انا سوف ابقى هكذا هذه القصص راح تخلي الشخص المقابل في وضعية دفاع خامسا : الاتفاق لازم ينتهي الحوار باتفاق مقنع بينكم يرضيكم الاثنين
I have read Crucial Conversations and seen other summaries of the book's method on UA-cam. This one by Successful by Design hits all of the crucial points (pun intended) in ways that make them stick.
Good summary of crucial conversations; however, one does not control emotions but manage them to recognize what is being felt and and decide the appropriate actions in response.
I am in the last chapter of this book and cannot say enough how incredibly good it is. A trainer from my company recommended it. One challenge I find is being able to apply all the lessons in a single dialogue. I know it’s unrealistically to think such is possible but the examples they give w/ the dialogue are quite perfect. Any tips on how you apply these little by little in your interactions to improve?
Yeah, it is a wonderful book indeed! There are not one-size-fits-all ways to apply this as it really depends on your way of communication. I would say pick the one(s) that most stood out for you and try to weave them into your communication. Let me know if that makes sense?
If you think about it, it's not that hard, bc we have used these skills in our daily lives. The authors did a great job describing the process in this book.
🎯 Key Takeaways for quick navigation: 00:00 📚 Introduction to Crucial Conversations - A summary of the book "Crucial Conversations" and its importance in high-stake discussions. - What defines a crucial conversation: high stakes, differing opinions, strong emotions. 02:19 🧠 Preparing for Crucial Conversations - Understanding your heart's true intentions in a conversation. - The importance of maintaining safety in both content and conditions. - Avoiding negative reactions and staying focused on the desired outcome. 04:13 🚦 Creating Safe Conditions - The significance of safety in conversation. - Identifying signs of safety problems and defusing them. - The four parts of creating safe conditions. 07:07 🧘 Controlling Emotions in Conversations - Understanding emotions as stories we tell ourselves. - Retracing your path to action to gain control over emotions. - The importance of being in charge of your emotional state. 08:53 🗣️ Sharing Stories and Encouraging Feedback - Sharing your stories in a way that encourages open dialogue. - The significance of mutual respect and a common purpose. - Stating your story as a story, not as a fact, and seeking other perspectives. 09:21 🤝 Exploring the Other Person's Perspective - The importance of listening and understanding the other person's viewpoint. - Acknowledging the emotions of the other party. - Using the priming technique to start a discussion when the other person is holding back. 09:46 📋 Moving Conversations to Results - The final step in a crucial conversation: taking action. - Making assignments, setting timelines, and documenting agreements. - Ensuring that the effort put into the conversation leads to tangible results. Made with HARPA AI
Lol, imagine how James feels :) Thanks for watching, it feels like I just pressed publish and the comments started rolling in! Let me know what you think of the summary / book.
🎯 Key Takeaways for quick navigation: 00:28 🧘 Crucial conversations are discussions characterized by high stakes, differing opinions, and strong emotions. 02:19 🧠 Know your heart by focusing on your true goals and avoiding competitive behaviors in conversations. 03:45 🚀 Ensure safety in conversations by paying attention to both content and conditions to create a constructive dialogue. 05:08 🤔 Control your emotions by retracing your path to action, examining your behavior, identifying emotions, understanding the story you tell yourself, and examining the facts. 08:53 📢 Share your stories in conversations to encourage open dialogue and feedback, emphasizing common purpose and mutual respect. 09:21 🤝 Explore the other person's perspective by carefully listening, acknowledging emotions, and seeking to understand their viewpoint. 09:46 📋 Move conversations to results by making clear action plans, assigning responsibilities, and documenting agreements for follow-up. Made with HARPA AI
I feel this type of content is directed to people with conversation problems, people who only end conversations in arguiments. Thanks for the review tho
hey man, thanks for the video. many times you were speaking really fast and i didn't understand a word. also your accent didn't really help. try breathing from your stomach and make more pauses.
Brother, if i were you i would have changed ur mic. It sounds cheap and this video already has low volume. which means the sound quality is not good. Try some of the newer mic brands or models. you should invest in your videos.
Crucial conversations are a part of life! We've all had them whether we wanted or not. With these tactics, you are going to feel a lot more confident and prepared... and you might even initiate one yourself :) What are some other books that help with communication?
Nonviolent Communication: A Language of Life by Marshell Rosenberg
1.Know your heart
2.Ensure safety
3.Make the content safe
4.Control your emotions - retracing your path to action
5. Share your stories
6.Explore the others paths
7.Move from conversation to results - follow through
This is a great way to communicate! I have made this a way of life….however beware it does not work with a narcissist. Nothing does.
Thanks for watching! Let me know if you have any questions :)
Nothing works with a narcissist? I am curious what you think about the techniques mentioned in Chris Voss’s book, “Never Split The Difference”. He is a former FBI hostage negotiator, and he teaches what he used to convince people of all kinds, including sociopaths and psychopaths, to productively communicate with him and convince them to trade hostages in exchange for jail time. Some of his techniques work well with narcissistic personalities.
@@HEAVY_COLOR wow!! Sounds amazing. Will check it out
@@HEAVY_COLORthank you for this crucial information.
Those techniques and informations are amazing. But you need a good avareness over yourself, your actions, your thoughts and your feelings. That is crucial and that is absolutely not the norm
😊عناصر المحادثة الخطرة
1- مشاعر قوية
2- اختلاف في الاراء
3- خطورة عالية
الكتاب هدفه يعلمك كيف تكون انت كسبان والشخص المقابل كسبان
1- : ابدا بنيتك لان الناس راح تحس بنيتك ( مراحش تعرف تقتنع باشياء انت غير مقتنع بها )
2- لاحظ الاشياء الحمراء :
اذا لاحظت اي محاولة اهانة او هجوم من الشخص اجعلها امنة
ولاحظ وجود حاجتين
احترام متبادل هل بينكم احترام
غرض متبادل اي لازم تكون اتفاقية تسعدكم بين اثنين😊
رابعا : تحكم في قصصك
هذه النقاط تاتي بعد سماعك قصة ثم الشعور بها ثم الاحساس بها ثم القيام والتصرف بناءا على هاته القصة
لا تدخل محادثة وفي راسك هذه القصص ( انواع القصص السلبية )
1- فكر الضحية : لماذا يقع معي هذا دائما
2- فكر الشرير : لماذا تعاملني بهذه الطريقة
3- فكر الاستسلام : انا سوف ابقى هكذا
هذه القصص راح تخلي الشخص المقابل في وضعية دفاع
خامسا : الاتفاق
لازم ينتهي الحوار باتفاق مقنع بينكم يرضيكم الاثنين
I have read Crucial Conversations and seen other summaries of the book's method on UA-cam. This one by Successful by Design hits all of the crucial points (pun intended) in ways that make them stick.
Good summary of crucial conversations; however, one does not control emotions but manage them to recognize what is being felt and and decide the appropriate actions in response.
I am in the last chapter of this book and cannot say enough how incredibly good it is. A trainer from my company recommended it. One challenge I find is being able to apply all the lessons in a single dialogue. I know it’s unrealistically to think such is possible but the examples they give w/ the dialogue are quite perfect. Any tips on how you apply these little by little in your interactions to improve?
Yeah, it is a wonderful book indeed! There are not one-size-fits-all ways to apply this as it really depends on your way of communication. I would say pick the one(s) that most stood out for you and try to weave them into your communication. Let me know if that makes sense?
If you think about it, it's not that hard, bc we have used these skills in our daily lives. The authors did a great job describing the process in this book.
🎯 Key Takeaways for quick navigation:
00:00 📚 Introduction to Crucial Conversations
- A summary of the book "Crucial Conversations" and its importance in high-stake discussions.
- What defines a crucial conversation: high stakes, differing opinions, strong emotions.
02:19 🧠 Preparing for Crucial Conversations
- Understanding your heart's true intentions in a conversation.
- The importance of maintaining safety in both content and conditions.
- Avoiding negative reactions and staying focused on the desired outcome.
04:13 🚦 Creating Safe Conditions
- The significance of safety in conversation.
- Identifying signs of safety problems and defusing them.
- The four parts of creating safe conditions.
07:07 🧘 Controlling Emotions in Conversations
- Understanding emotions as stories we tell ourselves.
- Retracing your path to action to gain control over emotions.
- The importance of being in charge of your emotional state.
08:53 🗣️ Sharing Stories and Encouraging Feedback
- Sharing your stories in a way that encourages open dialogue.
- The significance of mutual respect and a common purpose.
- Stating your story as a story, not as a fact, and seeking other perspectives.
09:21 🤝 Exploring the Other Person's Perspective
- The importance of listening and understanding the other person's viewpoint.
- Acknowledging the emotions of the other party.
- Using the priming technique to start a discussion when the other person is holding back.
09:46 📋 Moving Conversations to Results
- The final step in a crucial conversation: taking action.
- Making assignments, setting timelines, and documenting agreements.
- Ensuring that the effort put into the conversation leads to tangible results.
Made with HARPA AI
It's wierd but you make me happy 😂When you talk 😊
Lovely summary. Reminded me to go back to the book and continue working on myself in this area. 🧡
i felt the stress as soon as anna said "we need to talk"😂
Lol, imagine how James feels :) Thanks for watching, it feels like I just pressed publish and the comments started rolling in! Let me know what you think of the summary / book.
@@SuccessfulByDesign 😂 loved it by the way!
Much appreciated!
Lol yo same
Great job thank you!
Great drawings, thank you !
Thanks!
Thanks for a great overview!
🎯 Key Takeaways for quick navigation:
00:28 🧘 Crucial conversations are discussions characterized by high stakes, differing opinions, and strong emotions.
02:19 🧠 Know your heart by focusing on your true goals and avoiding competitive behaviors in conversations.
03:45 🚀 Ensure safety in conversations by paying attention to both content and conditions to create a constructive dialogue.
05:08 🤔 Control your emotions by retracing your path to action, examining your behavior, identifying emotions, understanding the story you tell yourself, and examining the facts.
08:53 📢 Share your stories in conversations to encourage open dialogue and feedback, emphasizing common purpose and mutual respect.
09:21 🤝 Explore the other person's perspective by carefully listening, acknowledging emotions, and seeking to understand their viewpoint.
09:46 📋 Move conversations to results by making clear action plans, assigning responsibilities, and documenting agreements for follow-up.
Made with HARPA AI
Excellent summary video. Thank you! ❤
This is presuming the other person has honest intentions
Really great video. Super helpful. Thank you.
Thanks and keep me posted if you have any questions :)
Merci pour la traduction !
Du rien mon ami :)
Well done!
Thanks!
How do you help make the person feel safe when they begin showing they feel unsafe in the conversation? Does the book cover that?
If you are interested you shouldt be scared of wasting 20 bucks. Do not safe money on the wrong places
Shouldn’t *
@@Gragon777 Yes, i've already bought the book now lol. But your comment was spot on. Too often people don't invest where they should.
Thank you
Always a pleasure! Keep me posted if you have any questions :)
This seems like a fantasy world.
I feel this type of content is directed to people with conversation problems, people who only end conversations in arguiments. Thanks for the review tho
First!!! :P
Even before me :) Thanks for watching!
Did you use Doodly to make the animations?
Nope, its called Videoscribe. Very similar but also different.
hey man, thanks for the video. many times you were speaking really fast and i didn't understand a word. also your accent didn't really help. try breathing from your stomach and make more pauses.
Thanks for the feedback :)
Talk about your crucial conversation :-)
Me or Mr. Papadakis?
So easy to criticize. I had no issues understanding.
Brother, if i were you i would have changed ur mic. It sounds cheap and this video already has low volume. which means the sound quality is not good. Try some of the newer mic brands or models. you should invest in your videos.
That is rude, he did a great job.
That is not rude. That is a crucial conversation.
@@zinvor123😅