You are a genius! I have gone to so many sites to try to fix this flaw on my brand new Macbook Air and your solution is the one that has made the Outlook search function work. The file display on my computer was a bit different than what was shown on your screen but I kept working to open the folders until I finally found Outlook in the library section. By including and then unchecking it from privacy it has started the search function. With your accent you might be in the UK--wish I could buy you a pint!
You're video is just brilliant, the tutorial explained very simple how to solve the problem I had for several month after I changed my Mac computer to a new one. MS support chat could not help me at all, but your video solved my problem within 5 minutes! THANK YOU!
Thank you so much! Just perfect. You fixed a problem I was looking to solve for months. Thank you very much! Is there a similar way to fix the same problem for iPhone? There I have the same problem with the search function. But anyway - thank you very much!
Hi Hamilton, I have this problem but with Ventura for Mac. Unfortunately, I can't find the folder UBF8 in my Library or anywhere. Can you please let me know how to find it or if this fix doesn't work for Ventura? Thank you very much for your help!
Great!! Fixed the problem in my Outlook 365, BUT: don't forget to put back your original main profile folder into the outlook profiles folder or you'll lose all your data!
Hi - recently migrated from old Air to new with everything working except this search aspect, I performed both steps outlined in your video and what happens is after re-downloading all the emails from the server, strange enough if I do a search it seems to work (I'm guessing in parallel with doing the full indexing) BUT after some time (again a guess that after the indexing is 100% complete) it goes back to no results found. MacAirbook M2 Sonoma 14.2.1 Outlook 16.8.1 (360) Any thoughts?
This did work for me, however it only works for one search at a time. I’ve had to redo this each time I need to search. Any ideas how to fix this? Thank you!
Hi guys - can you provide remote support? I am in Australia and i did this and i lost some folders (under Outlook PST) and want to reinstate them if possible. The profile that has the folders is in the bin on my mac. Thank you if you can help!? Outlook 365 and Mac Studio
it's a real headache for me, I tried everything but nothing works. In the end I literally cloned my MacBook which has this problem from the other one which doesn't have the search issue, but then, it still not working....how could this be?!?!
Hi, sorry to hear. Did you try recreate the profile entirely? (Assuming you are using Microsoft 365) If that doesn’t solve it you can always reach out next week @ hamiltonsystems.co.uk and we can help.
Go to the applications folder then go into the Outlook application folder and there is a profile manager in there. You can create / delete from in there.
You are a genius! I have gone to so many sites to try to fix this flaw on my brand new Macbook Air and your solution is the one that has made the Outlook search function work. The file display on my computer was a bit different than what was shown on your screen but I kept working to open the folders until I finally found Outlook in the library section. By including and then unchecking it from privacy it has started the search function. With your accent you might be in the UK--wish I could buy you a pint!
Glad it could help
You're video is just brilliant, the tutorial explained very simple how to solve the problem I had for several month after I changed my Mac computer to a new one. MS support chat could not help me at all, but your video solved my problem within 5 minutes! THANK YOU!
Glad it could help
Great! Thank you for this useful video. This fixed my issue. THANK YOU!
You saved me ! I've been struggling for months. Thank you !!
Glad it could help
Brilliant, terrific fix including a variety of options. Thank you very much!
Welcome, glad it helped. Subscribe for more content :)
great work mate. this works!
Yay! Finally a tutorial that explains in simple terms how to fix this annoying bug! Great work!
Welcome, we’re in the process of making loads more videos. Please subscribe to see them first 😃
Thanks so much! I totally rely on searching outlook for my work. Who knew spotlight would affect Outlook searching, well I guess you!
Glad it helped
It's alive!!!! Thank you very much:)
Glad it could help
Thank you so much! Just perfect. You fixed a problem I was looking to solve for months. Thank you very much! Is there a similar way to fix the same problem for iPhone? There I have the same problem with the search function.
But anyway - thank you very much!
I’ve never known it happen on the iPhone, I would try remove and re-add your account.
finally solved, I was literally searching up mails on my phone and then going to taht day mails on my Mac... Thank you!
Welcome, subscribe for more content :-)
Hi Hamilton, I have this problem but with Ventura for Mac. Unfortunately, I can't find the folder UBF8 in my Library or anywhere. Can you please let me know how to find it or if this fix doesn't work for Ventura? Thank you very much for your help!
I have the same issue.
Thank you, this worked.
Glad I could help
This fixed my issue.. Thank you
Glad it helped
Hello, any idea how to make search work faster? It works really slow.
Yes!!!! The spotlight Privacy hack worked thank you!!!
No problem.
Thanks, worked well the 2nd step
Glad it could help
Great!! Fixed the problem in my Outlook 365, BUT: don't forget to put back your original main profile folder into the outlook profiles folder or you'll lose all your data!
Office 365 should redownload all your data, unless you mean autocomplete information?
Hey! did the 2nd option and lost all the emails I sent. What should I do? help pls 🙏
Saved my life thank you
Glad it could help
Hi - recently migrated from old Air to new with everything working except this search aspect, I performed both steps outlined in your video and what happens is after re-downloading all the emails from the server, strange enough if I do a search it seems to work (I'm guessing in parallel with doing the full indexing) BUT after some time (again a guess that after the indexing is 100% complete) it goes back to no results found. MacAirbook M2 Sonoma 14.2.1 Outlook 16.8.1 (360) Any thoughts?
Not working for Ventura OS, tried all steps from this video!
I’ll be uploading a new video once we gather all the info
many many many thanks Bro you solved a big problem that faced me in my work ❤
You're welcome, happy to help. Please subscribe for more :)
@@hamiltonsystems Done Bro
With the new Ventura OS, the steps are a bit different, but the concept is still the same. Thanks for posting this, it fixed the issue for me.
No probs, will be updating a new video soon
@@hamiltonsystems The problem came back. I use your fix, the problem goes away, but then it comes back shortly after. I'm running the new Ventura OS.
@@shaunrocan5834 same here, the problem keeps coming back. Running Ventura OS
Finally. Many thanks
Glad it could help
This did work for me, however it only works for one search at a time. I’ve had to redo this each time I need to search. Any ideas how to fix this? Thank you!
This is a little harder to just answer in a comment, I will have to do a new video or possibly reach out on our website hamiltonsystems.co
You're a wizard!
Glad it could help
Thank goodness someone gets it right!! Fixed it after lots of frustration!! Many thanks.\
Welcome, happy to help.
Many thanks for this video!
Thank you, :)
There is no system preference in the new MS OS now. Is there a different way to do this?
That has changed to System Settings and then Privacy & Security
Bravo!
Thank you
Hi sir , could you please remote support for me , Now i can’t find anything to hard for work ventura version will killing me 😢😢😢
Hello, what issue are you struggling with?
Thank you so much for this tutorial!
Very welcome, subscribe for more :)
Wauw great help, thank you
Glad it could help
Hi guys - can you provide remote support? I am in Australia and i did this and i lost some folders (under Outlook PST) and want to reinstate them if possible. The profile that has the folders is in the bin on my mac. Thank you if you can help!? Outlook 365 and Mac Studio
Hello, of course we can provide remote support, happy to help tomorrow UK time, I assume that could be a problem for Australia time?
thanks for reminding me this. I forgot that this fixes the issue
Welcome :) Glad it helped
2nd strategy worked for me
Glad it could help
it's a real headache for me, I tried everything but nothing works. In the end I literally cloned my MacBook which has this problem from the other one which doesn't have the search issue, but then, it still not working....how could this be?!?!
Thank you for the tip. When I first reconnected to my Outlook I could search for emails, but then it stopped again...
same here
Glad it helped
Thanks for the video - surely a \ is a back slash and a / is a forward slash?!
Yep, my bad. Well spotted. 😜
thank you!
Welcome 🙏
hello i use office on safari but the search isnt working pls how do i fix this
Clould you elaborate, are you using outlook.office365.com ?
This actually worked
Glad it worked for you, subscribe for more content :)
hi....i tried both and it still wont search?
Hi, sorry to hear. Did you try recreate the profile entirely? (Assuming you are using Microsoft 365)
If that doesn’t solve it you can always reach out next week @ hamiltonsystems.co.uk and we can help.
@@hamiltonsystems thanks for the reply. how do i recreate profile?
@@hamiltonsystems i saw now that when i search all accounts it works....but when i search a specific account it doesnt?
Go to the applications folder then go into the Outlook application folder and there is a profile manager in there. You can create / delete from in there.
Thank u
Glad it could help
thanksssss
Welcome, :) subscribe for more
it didn't work. my one is Microsoft365 and it's mac Ventura. please note I removed main profile also.
Hello, thanks for commenting, did you try the spotlight fix mentioned? Thanks
create a new user on your mac and then configure the Outlook. it should work fine then.
@@dailyofficeneeds That would work but it is always best to try and fix the user account first.
❤
Welcome