Don't Sign Up For SIRIUS/XM Until You Watch This! | Cruiseman's Review | CruisemansGarage.com

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  • Опубліковано 29 січ 2021
  • After more than 10 years, I finally cancelled my SIRIUS/XM service for good. Here's why.
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    Cruiseman's Garage is a video production company that specializes in motorcycle maintenance and aftermarket accessory installation and review videos. Our maintenance video series for the Honda Goldwing is in use by thousands of Goldwing owners in more than 21 countries worldwide. For more information on Cruiseman's maintenance videos for the 2001 to 2018+ Honda Goldwing, go to cruisemansgarage.com
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КОМЕНТАРІ • 670

  • @missdenim6590
    @missdenim6590 Рік тому +26

    I was told by an employee after a crazy effort to cancel, do NOT say you want to talk to someone to cancel....talk to someone who isn't in the Cancel Dept in order to cancel. Turned out fast and easy. Extremely frustrating. Their cancel dept is like talking to the Mob.

    • @TyDomi
      @TyDomi 11 місяців тому

      I do the same with Xfinity, I always click or say 'discontinue service ' and I get an English speaking agent quick and are in major butt kissing mode to make you happy

  • @bj2294
    @bj2294 2 роки тому +106

    Here’s a tip. Take their return envelope and stuff it with useless paper. They have to pay the return by weight. So they may have to pay $1 or more for that envelope. Do that a few times and then the bean counters say stop sending to that address. I did this with Capital One. I have not gotten anything from them since.

    • @jakefarmstate6730
      @jakefarmstate6730 2 роки тому +5

      Lol great idea.

    • @longbra
      @longbra 2 роки тому +3

      This is the best idea I've heard in a while. I'll have to do that will all the junk mail I get that comes with return envelopes!

    • @nc2250
      @nc2250 2 роки тому +2

      That's mail fraud and you could be held liable

    • @longbra
      @longbra 2 роки тому

      @@nc2250 I don't see how this constitutes as fraud when there is no monetary or personal gain involved. Most of the junk mail we receive seems fraud to begin with. So even if it were fraud we would be replying to mail faud with more mail faud back. LOL

    • @sylviaisgod6947
      @sylviaisgod6947 Рік тому +9

      @@nc2250 how is that fraud?

  • @dejonsmall9886
    @dejonsmall9886 3 роки тому +28

    CM, I had XM-Siruis radio on two cars. I then decided that I didn't need their service. I was firm and demanded that they stop my service. I was able to cancel when I told them that I lost my job and had no money. They reluctantly stop my service, but I feel your pain.

  • @hellbent7066
    @hellbent7066 Рік тому +5

    I was one of the lucky ones who purchased the Lifetime Everything subscription for around $400 about 15 years ago. So after 2 years it's free forever. Best investment ever (or so I thought). However, one day, mine suddenly stopped working seemingly for no reason. I called them and found out that they decided to turn mine off because i was still using an old radio that only had xm written on it. They said they wanted me to go buy another radio that has xm, and Sirius wrote on it because they had merged.
    Well, I couldn't replace the radio at the time because I didn't own the company truck, and they refused to transfer my subscription to my phone. Then, about 4 years passed by. Now I have my own truck, and I was about to transfer my XM lifetime subscription, but then I found out that there was a class action lawsuit that they never told me about. Amazing how they sent me advertising about XM all the time but sent nothing about the lawsuit or how it affected me. The deadline to sign up was 2 years ago. So they robbed me of my lifetime subscription. WOW!

  • @RebakaChan
    @RebakaChan Рік тому +55

    I've had a miserable time with them. The amount of mail and phone calls i've gotten from them is insane. The cost is outrageous. The cancelation practices are scummy at best. Stay clear of them.

    • @SlyxisGaming
      @SlyxisGaming Рік тому

      Hey i have question? I did a 1 dollar 3 month trial, for some game for points and i see alot of comments about they are getting charged even tho they cancel? What should i do?

    • @DinastiaDragon
      @DinastiaDragon Рік тому +1

      @@SlyxisGaming call your bank and block that company bill

    • @keldartz1
      @keldartz1 Рік тому +4

      SAME EXACT EXPERIENCE!!!!! After I caught that they'd OVERCHARGED me for several months at $23+ per month, I called and took almost an hour to get it down to $5+, AFTER telling them I just wanted to cancel. That was last week. Now I went to listen to it and ..........it won't activate. So, I'm headed back out to the car to call them & either get it working or CANCELLING it for good!!! WTF, can anything be more screwed up than this????

  • @outlaw699
    @outlaw699 3 роки тому +24

    You have to take your account OFF of automatic payment. I pay for the year upfront and then call them to take me off the automatic renewal payment. Then they call YOU with specials trying to keep you active.

    • @harley1035
      @harley1035 3 роки тому

      Good idea but how did you make initial payment without the credit card? They still have your card # if you used it.

    • @ceasergert2780
      @ceasergert2780 Рік тому +1

      Call day before it reactivates and cancel you can get it for 60

    • @bryanchaney2572
      @bryanchaney2572 11 днів тому

      @@harley1035 Go to the card issuer and block it.

  • @robertlorentz3670
    @robertlorentz3670 3 роки тому +25

    Yup, same issue trying to cancel. I had them from 2002 on my goldwing to 2016, got stuff in the mail for 3 years. Now on the DCT I use a flash drive with 2,000 songs. Enjoyed getting rid of the XM headache.

  • @Poorgeniu5
    @Poorgeniu5 3 роки тому +15

    iPhone has the option to turn Siri completely or disable the listening for "Hey Siri".

  • @troym2383
    @troym2383 3 роки тому +32

    I've had to call every 2 years t get it dropped to $5.00 per month. I agree it's a pain in the ass.

    • @gop305
      @gop305 3 роки тому

      For select access?

    • @jarod3371
      @jarod3371 2 роки тому

      Last time I did this they offered me the $5 deal by the automated assistant. It took 5 min. I selected whatever number for cancellation and the computer offered me the $5 deal lol. I don't have it but wife likes it on her car.

  • @mentz8915
    @mentz8915 3 роки тому +10

    Dig your attitude Cruisman, I’m with ya man!
    I’ll be doing the cancel my service with UH - LOL XM with them soon.
    You’re not the only one!
    Ride on brotha 👍

  • @johngard6221
    @johngard6221 3 роки тому +12

    I had Sirius XM on my 2018 Goldwing, and on my 2014 Ford Escape. I received a bill for the full amount on my Escape this month, called Sirius to cancel, which I was able to do. However, I also have it suspended on my motorcycle because of the cold weather in South Dakota during the winter. They have suspended the service until April of this year (a 6 month suspension). I asked if I could delay the service one more month if it is still cold, and I was told yes, just let them know a few days before it is set to resume and they will suspend it for another month. I enjoy Sirius XM when riding, and also use the weather feature from Sirius XM.

  • @6582rg
    @6582rg 3 роки тому +37

    I’ve had the exact same experience and I stayed on the phone until they cancelled it. I’ve purchased a couple Ford trucks over the last few years and both cane with 6 months of free Sirius. The good thing about the trucks was they didn’t have my credit card number so they couldn’t charge me. Yes, they flooded my mailbox with offers for a couple months, but that eventually stopped. Yes, it’s a SCAM. I’d pay $5 bucks a month forever too, but I don’t like being jacked around.

  • @DeviantMotives
    @DeviantMotives 7 місяців тому +1

    It’s good you gave people this really good information

  • @lamarhughston1601
    @lamarhughston1601 2 роки тому +11

    I decided to cancel my SiriusXM and went to UA-cam to get an idea and review what was available to replace it with. I ran across your video and watched it and afterwards dreaded making the call. I agree with you that anytime you have to call to cancel something, it's probably some type of scam. I dreaded making the call but it needed to be done. The Customer Service rep I talked to within just a few minutes was extremely helpful and efficient. He did try to talk me into renewing my subscription at a lower price but I told him I was not interested and wanted to cancel. He said he was sorry to see me go and told me they would welcome me back if I wanted to renew my subscription in the future. I guess I caught the guy after he had his morning coffee. Thanks for your video(s).

    • @Scotty_in_Ohio
      @Scotty_in_Ohio Рік тому

      Lamar - I've found the same - if you're decent and can chat up the representative a little (make small talk, etc.) they tend to be a lot more helpful - and the chances that you may come back in the future is a lot better. I try to be a bit humorous too - I always say when asked about the price of the service - "well heck if you're going to pay ME $5/month and taxes and fees how can I say no?!" and when they come back with "no, that's what you would pay US..." I always reply with "that's more than my wife will let me spend..."

  • @aldrusso2817
    @aldrusso2817 3 роки тому +11

    You have expressed what we all feel with Sirius. They do the dance and make you go through the “car salesman” process. The thing is I like many of the stations and I travel into rural areas where reception is lousy so having satellite radio is nice - for $5 a month, not $22+. Last time I did this I got it for a year and did a one time payment of $5 a month for 12 months, plus fees and taxes (now that’s another scam). I also put an appointment on my calendar for the day before it expires so I can “cancel” it. Though you think its a waste of time, but what I guess happens is many people don’t pay attention to when the price goes up and they get a lot of revenue from this “game”, which is why they don’t stop. I don’t like any subscription services with automatic renewal because they all jack up the prices, whether its a magazine or software its a con game where they hope you just let the higher price slip. It’s even worse with the software. It used to be you could buy it once and you were good - now they force an annual subscription. Ugh!! One question - I assume now that the Sirius antenna is standard on the Goldwing that they will give you the 6-12 months for free like in the cars, otherwise why would Honda now put it in. Is that your understanding or did they always give a “free” subscription and you just had to buy the antenna?

    • @rickthompson3243
      @rickthompson3243 3 роки тому +1

      Read my comment to CM.
      Long in short, I received a free subscription on my '19 Wing and never knew it until they called.

  • @Crumpdiddy
    @Crumpdiddy 3 роки тому +3

    This is a great informative video. This man gets it.

  • @Scotty_in_Ohio
    @Scotty_in_Ohio Рік тому +2

    SiriusXM is now letting you cancel via chat - at least it's somewhat easier than waiting to talk to a person - they'll still pressure you to keep subscribing but just go make a sandwich or watch a couple videos in between interactions (the waiting game goes both ways)... And while people have mixed results with the 3 month trial if you have the radio account with your actual information (address, email, etc.) canceling for about a month or a bit longer "resets" that and you can time your 3 month trial about the time you'll be using it (for a long bike trip, etc.)

  • @user-sf9en6sg7h
    @user-sf9en6sg7h Рік тому +1

    I came here for information and not even halfway in I'm already entertained. Thank you for both!

  • @tomcat9549
    @tomcat9549 3 роки тому +12

    I called them and got the $5 rate, just like you said. It's $6.06 including taxes. Thanks for the advice!!

  • @rlhh4
    @rlhh4 3 роки тому +6

    Agree with you 100% about cancelling online. And I hate those auto-renewals.

  • @deejayakanolasunshine9538
    @deejayakanolasunshine9538 2 місяці тому

    Thanks for the much appreciated warning.❤

  • @steveetier3025
    @steveetier3025 3 роки тому +43

    I like the idea of using the temporary card number that some credit cards offer. Maybe use this when signing up the first time and set the expiration for the same month the subscription ends.

    • @brandonpaul3985
      @brandonpaul3985 2 роки тому +2

      There are phone apps for creating virtual cards that you can then pay using your actual card as well if your current credit/debit card does not offer temporary numbers as a feature.

    • @bobbydragulescu8914
      @bobbydragulescu8914 Рік тому +1

      Unfortunately when you sign up you agree to a contract with terms. Simply not having enough on your credit card doesn't mean you don't owe it, and you're just creating a very messy situation for yourself.

    • @Kamone111
      @Kamone111 Рік тому

      They fit my card number without my knowledge

  • @iamking77jb
    @iamking77jb 3 роки тому +1

    Great video!!! I was about 2 sign up but not now!!! Thanks again

  • @ulyg54
    @ulyg54 3 роки тому +11

    Yes, I agree totally. SiriusXM is a joke. I didn't have to hard of time canceling, however I'm getting a lot of mail and emails from them wanting me back. My issue with them is that they don't have a family plan. And I won't pay two separate bills in the same household.

    • @zeke1883
      @zeke1883 Рік тому

      Yes that's another thing I hate. My truck and bike both have Sirius, but they won't give you 1 plan that allows both vehicles to use their svc. You get 2 separate bills, it's fuckin ridiculous.

  • @oldschoolvitin3860
    @oldschoolvitin3860 2 роки тому

    Very down to earth video thanks a lot.

  • @DanniDianna
    @DanniDianna 5 місяців тому +1

    You're awesome! Just want I needed to know! ❤

  • @TheComingGlory
    @TheComingGlory 3 роки тому +3

    We had the same experience on our cars that had Sirius/XM many years ago. Once the special expired, they would charge full price without notification, so we would have to set a calendar reminder to call them a few weeks before the subscription expired. Like you, we had to go through the same hassle of negotiating it down to $5 per month.

  • @migtube1925
    @migtube1925 2 роки тому

    Thank you for your information

  • @dennisweikel2566
    @dennisweikel2566 2 роки тому +4

    I agree with you. SiriusXM Makes it VERY difficult to cancel service. You are ONLY allowed to cancel on the EXACT date your contract ends or you will incur charges. I found it very difficult to cancel service on a leased car I no longer owned. I have been disconnected when calling SiriusXM.

    • @Scotty_in_Ohio
      @Scotty_in_Ohio Рік тому +1

      If you're truly canceling they don't want to physically (write a check) the difference - if your account is still "active" they'll credit your account and then cancel. I've never had an issue canceling ahead of the renewal time but I've kept my account "active" so in some cases there's a credit - years ago I went a year without having service then when a trial ran out on a new car I went and logged in and used the credit as part of the new service. They (SiriusXM) is now letting you cancel via the chat service but depending on the day/time it might take a while to get a person (non-bot) to respond.

  • @ashleymollenhauer5964
    @ashleymollenhauer5964 2 роки тому

    I don’t have Sxm anymore but they keep trying to charge my credit card I locked it but I cannot fig out how to close my account online or remove my credit card from the account I tried getting a new card but they had my new credit card number before I had my card any advice on that my credit card is locked lol I won’t unlock it they try to charge it all the time I don’t have them anymore so frustrating

  • @HarryManback46and2
    @HarryManback46and2 6 місяців тому +2

    I joined Sirius in 2006, it was about $5 a month. I had it in my truck and could listen to it online. By 2010 the price raised to $15 a month and had to pay additional for online listening. Them saying it’s commercial free radio with the same amount of commercials as regular radio. Plus Howard started to take Fridays off and 1-2 week vacations every other month. To this day I still get emails every other day to come back. They’re like Scientologists of satellite radio

    • @judysweat4806
      @judysweat4806 Місяць тому

      call them--they always drop mine back to first time customer price--been doing it for over a decade. Pay less than $10 a month--they expect your call

  • @AmerSheikh
    @AmerSheikh 3 роки тому +46

    I totally agree with you. Any service that you can't cancel online is a scam. I absolutely hate it and in fact if I have to subscribe again in future it will make me think twice. The best part of the video is I have a skate board and I don't need XM radio 🤣 . Totally understand your frustration.

    • @raymondalbert149
      @raymondalbert149 3 роки тому +4

      I bought a lifetime subscription in 2009 so I have no issues with renewing I just transferred it to my new truck allowed to transfer so far so good they don't offer lifetime anymore it was $500 back in 2009

    • @Chief_5
      @Chief_5 3 роки тому +2

      @@raymondalbert149 got mine in 2009 they changed the rule to the life of the car! just got mine back due to a class action suit!

    • @toyota420xp
      @toyota420xp 2 роки тому

      I canceled mine online

  • @DougK1600
    @DougK1600 Рік тому +7

    I also went through the same struggle to cancel it. After about 4 calls and numerous attempts via phone and mail to get me to sign up again, it ended. Because of that, I would never join again even if it was 50 cents a month. I don't appreciate being treated like dirt. I also preach this story to anybody who asks about XM. Hey if you want all the music you can use, get Tidal. They treat you right.

    • @TheShocktrauma
      @TheShocktrauma Рік тому

      I hate the fact both my chevys have that garbage pre-installed

    • @sandan2358
      @sandan2358 Рік тому

      Pay with a check so they can’t auto renew.

  • @stevemoore6812
    @stevemoore6812 3 роки тому +6

    Never never never ever do auto pay from a credit card or bank account.

  • @omargomez9407
    @omargomez9407 3 роки тому

    Not sure how I found your video. But I am glad that I did. Great content!

  • @chuckhaby
    @chuckhaby 3 роки тому +4

    100% agree. Had the same issues. Took three years before they stopped sending me stuff to renew.

  • @user-ls5jr6bs3k
    @user-ls5jr6bs3k 8 місяців тому +2

    Life is too short for this level of scamming / refusing to cancel you, 1970's corrupt sales practices. Purposely hanging up on you so you couldn't cancel. They sound like a horrible company, just like the antics the cable tv industry uses. NOPE. Many thanks for this outstanding video ! A real service to the public.

  • @trailladymtb7700
    @trailladymtb7700 2 роки тому

    Good vid.!

  • @TheCyclingTrucker
    @TheCyclingTrucker Рік тому +1

    dude, just use their chat and tell them you want to cancel, or renew for the same 5-6 a month. set a reminder in your calendar. I spent 10 mins a year with this process.

  • @fredross6444
    @fredross6444 3 роки тому +1

    I've had 2 or 3 different radios with XM and SIRIUS XM. Had no trouble turning them off when I didn't want them activated during part of the year. I've always had special rates since I threatened to cancel since 2005.

  • @jamzholm
    @jamzholm 3 роки тому +2

    Hahaha when you said Siri in your video, my phone stopped the video and began talking to me asking me a question. LOL too funny! Comcast cable plays the same game! Scammers !!

  • @Vrider97
    @Vrider97 2 роки тому

    So glad you posted this, Cruiseman! I had the EXACT same experience
    with my 2012 Goldwing. It came with a short free trial of Sirius XM, so
    I tried it. I didn't listen to the music much at all (I preferred my
    own playlist on a thumb-drive), so tried to cancel it. Loooonnnnngggg
    story short, a few years later I eventually had to lie to them telling
    them that I sold the bike so I had no more need for SXM. I just got a
    new 2021 Wing, but I wouldn't dare sign up with that scam again! I
    learned my lesson. Thanks for sharing your experience. Hopefully it
    will save others from such a royal hassle

    • @Duck4212
      @Duck4212 2 роки тому +1

      How was it a free trial when they had your CC number? You must have given the CC number to them. If they had you CC number then you were not getting any free trial period. They just gave you a deal with the idea of charging you full price on your CC after the deal expired. There was no free ( no strings attached) trial period. They had your CC number with a contract with auto renewal at full price and your only way to get out of it was to cancel ( if you could). This was a scam indeed because they would make it very difficult for you to cancel and if you didn't pay or you stopped payment on your CC they would file a late payment of default against you and destroy your credit.

  • @arydfdez4277
    @arydfdez4277 3 роки тому +2

    I was just looking for answers about this service, and it perfectly cleared my doubts, the best video on UA-cam and I chose not to get hooked, thanks 😊, it is always better to opt for simple subscriptions.

  • @conniehamilton1781
    @conniehamilton1781 Рік тому +1

    I get the same yearly runaround from the cable/internet company. I just bought a used car and had the free SiriusXM intro and just got the offer of $5/mo for Platinum. I was literally minutes away from signing up when I ran across your video. Luckily they don’t have any of my credit card info. Whew! I just play Spotify or Prime Music or any podcast platform from my phone via Bluetooth so I get the same benefits of Sirius for free: my own music playlists, podcasts, etc. I’m not a fan so the live sports channels are not a loss. You just saved me money and, more importantly, lots of frustration. Thank you!

  • @adamt581
    @adamt581 3 роки тому

    I know this is off topic but I recently purchased a 2018 wing B and I really don't know enough about this bike yet but does anyone know if you can listen to music/radio while using Android Autos google maps or any other apps?

  • @th3rd3arplan3tradio
    @th3rd3arplan3tradio 3 роки тому

    I just got a jeep cherokee a while back & they kept sending me letters & calling me about signing up for it. I unsubscribed the emails & blocked the phone calls. Somehow they kept calling from a different number so I got fed up & told them to take me off their stupid list & stay off my phone. Haven't heard from them since.

  • @jljensen7102
    @jljensen7102 Рік тому

    Sirius trial came with my Dodge Ram 2014 when I bought it used. It was ok but not something I want. In recent times I was able to disable it, but now that control is not to be found and no radio. All Sirius has is stupid ads for themselves, sort of like blackmail. Any tips on how I can get my radio back??

  • @dougtroutman5695
    @dougtroutman5695 3 роки тому +4

    I went through the same exact thing. I've cancelled my truck and my Goldwing because of the same issues. It gets old I'm not going to play their games anymore either.

  • @davidwalker989
    @davidwalker989 3 роки тому +3

    I feel you pain! I did the same thing last year and canceled mine!

  • @DeviantMotives
    @DeviantMotives 7 місяців тому +1

    I enjoy their service but when you try to leave, it’s freaking ridiculous. I was in the hospital and I let the person know I was in the hospital with a breathing problem and I could only talk for a moment. The butt hole continued to try to convince me for maybe 20 minutes to keep the freaking service.
    Also, when I decided I might give them another chance because they had a really good deal. I was signing up and then on the last page instead of giving me the deal that they were supposed to they were trying to charge me for the deal plus the regular price so it was going to end up being like $29 when the deal was supposed to be five dollars a month for six months

    • @cruisemansgarage
      @cruisemansgarage  7 місяців тому

      Wow. What a great story. Sorry they were so inconsiderate.

  • @Kevfactor
    @Kevfactor Рік тому +1

    It’s built into my car so nice to not deal with a lot of wires connected to my phone

  • @splash4891
    @splash4891 Рік тому +1

    this reminds me of when you sign up for extended warranty on a car and then try and cancel it....egads....a nightmare

  • @chchchscott1
    @chchchscott1 2 роки тому +3

    I got a lifetime membership in 2007 for $400. Still listen and haven’t paid penny since.

    • @OldDood
      @OldDood 2 роки тому

      I hear ya. I TRIED to get Friends & Family to purchase it back then.
      Because it went down to $400.00/Radio from $500.00/Radio.
      They all said it was not worth it...BUT now they keep asking me if it is available. LOL
      That was why I purchased TWO Life Times. $800.00 total.
      One for the Built in and one for the Stand Alone Portable Unit. (Sportster)
      Plus we got a Online Streaming per radio too.
      So you can long in to Sirius/XM and play it over your computer.

  • @elizabethdaniel9237
    @elizabethdaniel9237 Рік тому +1

    My argument worked. It was true. I am old and I willONLY accept if canceled at end instead of renewing. At renewal time, they made that deal on the first offer.

  • @DC632A
    @DC632A 2 місяці тому

    Why doesn’t my Goldwing 2018 DCT have XM. It only has AUX?

    • @cruisemansgarage
      @cruisemansgarage  2 місяці тому

      US Models do have Sirius/XM capability, but you have to add an XM antenna.

  • @terrymathews5840
    @terrymathews5840 3 роки тому

    Question, Not XM, but Honda GPS work around. Have you had any experience with Rever app connecting with Apple Careplay as a way to by pass Hondas weak as crap nav??? Connect with headset, phone, apple car play and connect on the display. Does it work??? Good topic I think. We need a work around the poor and error pron connectivity issues. Thank you.

  • @undamaged-destiny
    @undamaged-destiny 2 роки тому

    Sounds like my dad’s issues with cable. He dose that phone dance every month. I got scammed by FYE a old fashioned music store that’s irrelevant and no one uses, just like radio services.They claimed they were signing me up for deals to my email, asked me for my address thought they were gonna send me coupons and discounts. They sent me nothing in the mail forgot about it all. low and behold they signed me up for some kind of fye premium and CHARGED ME $12 on the card I used to pay for a $10 Christmas present. It went on for a whole year. My face was fire red after I realized! And they wouldn’t let me cancel! I had to call and got nowhere I talked to my bank and they just canceled my card since fye did nothing. These old companies are scam artists. I think they prey on older generations and it’s sick. They would have serious loyal customers if they didn’t scam.

  • @georgehegland4945
    @georgehegland4945 3 роки тому +1

    Hey the same problem with XM radio I told them I sold the motorcycle and I get postcards or letters from them every month to get that five dollars a month back

  • @kiki4020
    @kiki4020 3 роки тому +7

    I have XM on a number of devices and its ok. My biggest pet peeves with XM are the fact that you cant cancel online, and tbeir song repetition. They seem to use such a limited library of music. Sometimes a station will actually play a good block of music. And then it goes back to the same songs. Still, i like streaming it from my phone at work. Uses less data than i thought. I can stream it for my whole shift.

    • @crimesguy
      @crimesguy Рік тому

      There's websites that log every song played, and you can verify that this is often the case. However, those same sites are useful for acquiring the songs you actually like, using their playlists, without paying for their subscription service

  • @clay1883
    @clay1883 2 роки тому

    Older Wings had XM Radio and antennae standard. I always pay the $2 charge and have them bill me. I write them a check for payment. I have heard the troubles others have when using a credit card.

  • @gtube22
    @gtube22 Рік тому +1

    Got a 3 month free trial of SiriusXM after purchasing a new vehicle. It's about to expire. They've been calling my cell phone and email spamming me to get me to sign up for the $5/month for 12 month deal. I've been tempted to do it, but I already pay for Spotify premium and Amazon Music. I think after listening to you, I'm just going to let my trial expire.

  • @fredross6444
    @fredross6444 3 роки тому +3

    I've been an XM subscriber since 2004. I've noticed that they are sending out notices now when your special rate expires,which is a good thing.

    • @ev14304
      @ev14304 2 роки тому

      He is just looking for some thing for nothing - call and *THREATS* to cancel.. they come back with a REALLY good deal, okay I can stay.
      you either weren't ever going to quit and have no backbone or you can be bought for a price

  • @dirtyjersey4672
    @dirtyjersey4672 Рік тому +1

    I had SiriusXM for 10 years. Just canceled this year. Never really had any problem with them giving me advanced notice. Now I keep getting come back for $6 a month. I always was able to haggle with them. I never paid full price. I even got snail mail a month prior to the renewal. I also set a reminder on my calendar of when to cancel yearly.

  • @mitchelldarnell5334
    @mitchelldarnell5334 7 місяців тому

    Just purchased a New vehicle. They sent me a letter and it had my credit card number on it!!! How do they get this information that I didn't give them. Credit card with Bank of America!!! Should I SUE THEM???

  • @flyingjeff1956
    @flyingjeff1956 3 роки тому +1

    When the price changes, just dispute the charge with the credit card. The credit card contacts them but the vendor never responds.

  • @HansMoorefacepaint
    @HansMoorefacepaint 2 роки тому +1

    After watching your video, I called immediately and SiriusXM gave me a new huge promotional discount annually from $189 to $76. I said, I wanted to cancel my package sub and it was too expensive. I only listen to 5 channels, which is the truth. They gave me a great deal. Thanks for this video.

  • @karlp3840
    @karlp3840 2 роки тому +1

    Thanks for your video. And the good news. Today I was charged $23.63 for my monthly renewal. I just got off the phone with Sirius. I called, was on hold for less than 1 minute, talked to only 1 agent. Within 2 minutes he gave me $6.33 monthly, immediately charged me $53.74 with using that $23.63 they already charged, getting me $6.33 monthly.

  • @josephmirigliano8728
    @josephmirigliano8728 3 роки тому

    I agree with you by the way Siri cutting you off was the funniest thing in this video I was laughing the whole time great video man thanks

  • @Desert__694
    @Desert__694 2 роки тому

    Thanks so mush !!!

  • @davidmorgan4750
    @davidmorgan4750 3 роки тому +2

    Hi Cruiseman, yes I’ve gone through this year after year as well - very aggravating but I do like the service for music / talk / sports. I remember when we first got it (when it first came out).as a free promotion. I also remember a friend paid for a lifetime subscription on the service - I’ve never asked him if they still listens or uses the service - I think he paid something like $500 buck that must be at least 15 years ago - i wish we’d done that just to avoid the renewal process and it would have been much cheaper than what I imagine I’ve paid over that period .!!!

  • @2bikemikesguitartopics145
    @2bikemikesguitartopics145 3 роки тому +1

    I got the XM Radio free for one year when I bought the new truck in 2019. Luckily that service automatically expired and cancelled. But i keep getting mail offering $6 for 3 months then jumps to normal around $22/mth like you said. I just rip up envelopes unopened now and throw it in recycle. I'm just not in the truck enough to listen to it and I prefer my local radio best.

    • @ev14304
      @ev14304 2 роки тому

      Gotta love local radio !!!!

  • @tucarnal7439
    @tucarnal7439 2 роки тому

    I had similar issues when I tried to cancel my subscription.
    They make you jump through hoops to cancel the service.

  • @raymonddietz429
    @raymonddietz429 3 роки тому +8

    Thanks for this vlog - - it was hilarious! I do the dance every year, and so I know exactly what you're going through. They must be getting desperate, because my 20-21 rate is actually a dollar less than last year.

  • @hakosama
    @hakosama 2 роки тому +1

    I've had sirus on and off for about 20 years. They do make it hard for you to cancel, just as Dish, comcast and others do. Its a pain in the arse. They don't want to lose you as a customer. But you can. I only listen to the news and Old time radio and mostly on the app. I love it. I also watch and listen to a ton of free youtube, no subscription for premium or TV yet.

  • @GangStalkingIsACrimeDotCom11

    Thanks for the video. I just cancelled XM radio. It took 28 minutes through chatting online. Try cancelling on Saturdays or Sundays for the online chat cancellation because their call center is open Monday through Friday but closed weekends.

  • @boomer5030
    @boomer5030 Рік тому

    Finished my round with the I D 10T club yesterday. The bank caught someone trying to use my card # so we cancelled it. I called XM to give them the new card num. They would not complete this unless I gave my SS #. Conversation ended quickly.

  • @robertrodriguez664
    @robertrodriguez664 11 місяців тому

    Thanks man

  • @m.f.k.6648
    @m.f.k.6648 Рік тому

    Isn't it illegal to not let you cancel a service online? If you can't cancel Sirius XM online, what alternative do they offer you?

  • @alanbare8319
    @alanbare8319 3 роки тому +2

    I only got the trial subscription on a couple used trucks because the dealers reactivated the XM radio. Took forever to get XM to stop calling me or mailing me things asking if I wanted to activate after the trial period. Like you, it took almost a half-hour to understand "NO." XM is not very reliable in some portions of Massachusetts, and for the most part, my commute is only 20 minutes. Not a practical expense in my mind.

  • @utubesanjay
    @utubesanjay 2 роки тому

    Enjoyed your monologue.

  • @carltonking4265
    @carltonking4265 2 роки тому +1

    The for the information I was about to get it but I don't need the hassle .

  • @AncientAdventures
    @AncientAdventures 2 роки тому +1

    That was probably one of the funniest reviews of Sirius xm yet! You are totally right though. It's a dance! So annoying, yet I Love having music options lol

  • @dansparling3094
    @dansparling3094 3 роки тому

    Same issue here in Ottawa Canada. My wife called to cancel because it wasn’t worth the 20 dollars a month with all the song repetition. Twenty minutes on the phone with their sales people they dropped the price in half for the next year. Just make sure you put the expiration date in your calendar, so you can do it all over again in twelve months.

  • @walter6873
    @walter6873 2 роки тому

    Thanks for the warning

  • @Chief_5
    @Chief_5 3 роки тому +1

    I bought the Lifetime subscription when I bought a used car in 2009, it was canceled when I sold the car in 2012, it just got restored due to a class action suit!!! 😀 So now I’ve got it for my Lifetime! They always alerted me by email, and I always got the $5 or $99 better deal but they never argued with me about canceling, just lucky 🍀 I guess. I agree with you about canceling online.👍👍. And they should have a flat $99.00 a year, they’ve got so many commercials on most channels! 🦄

  • @JoseRamirez-fq8em
    @JoseRamirez-fq8em 3 місяці тому

    They sent me a letter telling me that I have an account.whit them but I doesn't remember.becouse I don't like to much music but I think the want to get some info from me to selling ho something i don't know

  • @mr.electric8559
    @mr.electric8559 3 роки тому

    I've had satelite radio in the past. It is a racket. We cancellled ours a year ago and that was the best move we made with the service. A racket for sure. Don't miss it now.

  • @byronruhter1480
    @byronruhter1480 3 роки тому +3

    Not being able to cancel on-line is unfortunate. I do like the clear signal and commercial free product though. They do wrestle way to much at renewal time.

  • @blairmielnik8228
    @blairmielnik8228 2 роки тому +2

    Last year I did it on the phone and only authorized the charges for 12 months. They tried to get me to agree without saying my caveat, but I wove it into my statement everytime.
    I asked for their names and employee numbers at the start and when they started complicating things I reminded them the call was being recorded and I did not like the transaction experience and they weren't doing there best to get me what I wanted.
    It's an ugly experience. This month I called up and canceled it before the end of the 12 months and asked to credit me for the balance.
    I'm taking a break- Sirius-ly....
    I have thousands of cds and concerts on mp3 which I would rather be listening to over the same few hundred songs Sirius always seems to repeat.

    • @nancyaroneck6965
      @nancyaroneck6965 Рік тому

      When I started paying/listening to Sirius, the channels had no, or few, commercials. Now, every channel has them and their number of cm'ls are increasing. My phone has 100's of songs in the music app and I've already paid them. Why would I continue to pay Sirius? "Sirius-ly"??

  • @MonsterHDE
    @MonsterHDE Рік тому +1

    3:36 lol man had me dead

  • @JeffMarcum
    @JeffMarcum 3 роки тому +7

    I look forward to your video on “How to Install a SiriusXM Radio on a skateboard” 😅😂🤣

    • @kylepayne9657
      @kylepayne9657 3 роки тому +1

      🤣😂

    • @DavidSmith-fw6uj
      @DavidSmith-fw6uj 3 роки тому +1

      👍🏿😂😆👍🏿

    • @cruisemansgarage
      @cruisemansgarage  3 роки тому +1

      It's on the way!

    • @johnnybgoode6017
      @johnnybgoode6017 3 роки тому +2

      Seriously, Cruiseman! That's the best laugh I've had all week! Now every every skateboard owner is going to want SeriusXM installed!

  • @mattvangrinsven1852
    @mattvangrinsven1852 2 роки тому

    I literally just went through this dance....looked up your vidoe while I was waiting.

  • @keyman42
    @keyman42 11 місяців тому

    Yep I had the exact same problem only times 2 with two cars. Maybe next year if I feel like going through this again. But my problem is I do like my stations I listen to. I also like to change it up now and again.

  • @roguedefensefirearmsllc6194
    @roguedefensefirearmsllc6194 Рік тому +1

    You can tell them you will pay by check. They will turn the service on right then and mail you a paper bill. Also, if you tell them over the phone that they do NOT have your permission to keep your card number on file, they can't. They will bill over the phone the one time and not store the card in the system. They can't legally keep your card info and can NOT bill your card automatically. They will mail you a paper renewal bill when your subscription is up. It will be at full price on the bill, but you can call and negotiate it down, if you want to renew it. I've done it that way since 2014.

  • @michaelhobgood7380
    @michaelhobgood7380 3 роки тому +2

    Same experience, but I cancelled as they would not give me the same deal - Next month, phone call from XM, we can give you that same price you had before. So had to go through re-activation process in the car.

  • @pcmacbob2479
    @pcmacbob2479 Рік тому

    That’s why you have a smart phone you put on the calendar a couple of dates just before your contract expires and you call them and cancel or make them give you the same offer

  • @ericfischer2852
    @ericfischer2852 Рік тому

    "How do you turn this crap off?" ...had me rolling! lol

  • @carlhammill5774
    @carlhammill5774 3 роки тому

    I just want music but I don't wanna pay $13 months when I can basically listen to music free with terrestrial radio. Any chance they would give it to me for about $5 month?

  • @austinturner1995
    @austinturner1995 2 роки тому

    I literally only signed up for Sirius XM to stop the spam mail and daily phone calls from them. And now my bill exploded and of course I can’t cancel it online.

  • @scottr8360
    @scottr8360 3 місяці тому +1

    The new terms and conditions are not allowing partial refunds if I understand it right.