The Road to Accountability: Promising Practices to Foster Health System and Community Partnerships

Health systems increasingly recognize the value of fostering health system and community partnerships that are built on trust, meaningful relationships, and community ownership. This is particularly critical for communities of color, where members historically have not had a voice in health care decision-making. Doing so helps inform the design of more responsive care and improve patient outcomes and satisfaction. This cultural shift, however, requires time, investment, and a deep commitment in co-designing strategies and sharing power with communities.
This Center for Health Care Strategies (CHCS) webinar, made possible by the Robert Wood Johnson Foundation, shared opportunities to achieve engagement and trust between safety-net health systems and communities drawn from a national exploration of emerging best practices. It featured a panel discussion with representatives from health systems and community-based organizations who provided their firsthand experiences and insights on developing more community-driven and accountable health systems.