Client says, "We'll get back to you." You say, "...

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  • Опубліковано 2 чер 2024
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    Use this one simple sales tactic to get clients to tell you the truth when you're trying to close a deal. Selling often requires you to ask specific questions to get to the real answer.
    Client says, "We'll get back to you."
    You: When will your company get back to us?
    Client: In about 4 weeks
    You: When do YOU personally think you'll get back to us?"
    Client: (a more accurate answer)
    www.VictorAntonio.com
    Music "Dream Killer" by www.LumeraMusic.com/tracks
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КОМЕНТАРІ • 124

  • @clydeb7713
    @clydeb7713 5 років тому +9

    I have over 25yrs of sales experience. Victor is a GURU Pay attention and improve your presentarions. Thank you.

  • @AlanaLewis007
    @AlanaLewis007 6 років тому +7

    I go to your videos when I am stuck. I use many of your sales advice. You are spot on! It is only helping the customer make a decision. There is no sales 'tactic'. This is all very helpful to give the homebuyer the future in their home they are wanting

  • @erickjarquin2355
    @erickjarquin2355 7 років тому +6

    This is the second video that i have listened while i am driving. I am very very impressed with your technique. First you elevate them and then you disarmed them. 100% Strategic selling !!!!!! Thank you for enhancing my game.

  • @baldeepbirak
    @baldeepbirak 7 років тому

    Constantly picking up tweaks to fully sentences with your tips. Thanks Victor.

  • @simonwong5920
    @simonwong5920 7 років тому

    Excellent sales tuition as always.

  • @gustavohidalgo7712
    @gustavohidalgo7712 6 років тому +1

    I will use this approach on my next job Interview.
    Thank you,

  • @koksionglim2023
    @koksionglim2023 3 роки тому

    Awesome Strategy!
    Thank you Victor

  • @petpeeve4657
    @petpeeve4657 2 роки тому

    The classic "my friend really likes this girl how can I help him out", humanity is so predictable sometimes

  • @user-rz8pf5xm6u
    @user-rz8pf5xm6u 7 років тому

    i could listen to your channel for whole day! very useful!

  • @abin.kshankar5406
    @abin.kshankar5406 6 років тому +4

    Hello Victor
    That was really Amazing
    But I wanted a help based on the same thing, when you ask a person or an individual who is not working for a company
    What kind of broad question can we ask...if the product is for him and not for the company

  • @RichardWu94
    @RichardWu94 6 років тому +1

    Great videos man. Your voice is rather soothing

  • @MelMelx365
    @MelMelx365 7 років тому +1

    yes the nation is stunned!

  • @TheGale4nik
    @TheGale4nik 7 років тому +1

    Thanks for sharing. Very useful information.
    Unfortunately didn't see this video 6 hours ago. I live in Belarus and I'm try to convince one customer from USA for using our services for 3 weeks. Yesterday after last presentation I hopefully thought that it will be a finish. But he came back with the answer that decided to try other people services in-house and if it won't work he will circle back to me.
    I was disappointed about that and replied that in this case we continue to look for other interested people in our services and if he come back but we're already hired it will take some time to start everything from the beginning and prepare new people for him.
    Now I see that there was some other ways of solving it :(

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +4

      It happens Alex. I've had clients make me jump through hoops only to tell me they decided to try something else first. Here's what I've learned; that the more you can "shorten" the conversation cycle (number of chats we have) and get the commitment phase faster. If it drags out too long, the chances of closing the deal go dramatically down. Don't get discouraged...it happens even to me :-) VA

  • @jai624
    @jai624 3 роки тому +1

    Its 6 am in Dubai. I'm on trademill and this amazing video. Definitely, I'll start using these questions

  • @jonathanjohnson7636
    @jonathanjohnson7636 4 роки тому +1

    This channel offers Great Information!

  • @KevinHoganChannel
    @KevinHoganChannel 7 років тому +15

    As always, Victor Antonio has something fascinating to say...

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +4

      Thank you Kevin! (Note: Kevin Hogan is a master when it comes to Persuasion. I HIGHLY recommend you subscribing to his channel(

    • @manishpasayat2824
      @manishpasayat2824 6 років тому

      +Victor Antonio (Keynote Speaker) subscribed.

  • @AmitKumar-le7fe
    @AmitKumar-le7fe 4 роки тому

    Thanks for everything..👏

  • @lameckondego5314
    @lameckondego5314 2 роки тому

    Hallo Victor Antonio, I am a biomedical sales person based right here in Nairobi and I can tell you it's really hard convincing a prospect to purchase from you; seems like they don't trust you, they have their own preferred suppliers, even when you offer them better deals they are hesitant but too full of promises, you talk to the technical expert say a medical laboratory officer /matron whose an HOD (head of department) he refers you the Procurement officer, you go there they refer you back to the lab officer,... So it's a circus or ping pong ball kind of stuff. They listen to your presentation and you ask all the relevant questions, you attentively listen to their rejoinders with patience and when you think you are closing the deal, it becomes a cropper. Sometimes I even let them(the prospects) do much of the talking( 80%) while I listen but ask questions. Any suggestions how to manouvre this and really close? Kindly please, thank for your videos, they are very insightful.

  • @hashilsemin2414
    @hashilsemin2414 2 роки тому

    It's youtube and we come here to see and listen, your words are strong but it's hard to just to only hear and seeing a single image.

  • @marleneplumley
    @marleneplumley 7 років тому +1

    Brilliant correlative research.

  • @swanandapte1380
    @swanandapte1380 6 років тому

    Thank you sir for your insight

  • @johnkingbuhoy1058
    @johnkingbuhoy1058 7 років тому +12

    Hi Victor i really love your sales tips videos. Do you have tips for Cold Calling?

  • @akhilnair2293
    @akhilnair2293 5 років тому

    Can you share some expamle to broder question and specific question when your in B2C sales eg Real estate Sales

  • @jimzkie5634
    @jimzkie5634 5 років тому +4

    So it's like the "let me think about it" vid, but additional strategy

  • @saurabhpatil9300
    @saurabhpatil9300 4 роки тому +1

    What a Macro Approach you showed me today... Wow, just fantastic🤘😝🤘.

  • @Beatnuts
    @Beatnuts 6 років тому +1

    You have such great advice!

  • @FaaZee101
    @FaaZee101 7 років тому +1

    your videos are addictive Victor !!

  • @Issac__Adame
    @Issac__Adame 7 років тому +8

    you have had a masive impact on my commission checks! haha i wa wondering if you can make a video about how to overcome objections and closing on the phone.(call centers)

  • @elgawalker5357
    @elgawalker5357 7 років тому +1

    Awesome info Victor!

  • @shobinbharath1
    @shobinbharath1 6 років тому

    Great video..!!

  • @GermanDisla
    @GermanDisla 5 років тому

    Great tip!!

  • @kevinsippel6250
    @kevinsippel6250 7 років тому +1

    Excellent info!

  • @sankarsilvaraj4654
    @sankarsilvaraj4654 7 років тому +2

    Hi Victor Great info once again man. l have a question. What if the person you are speaking to is the boss and the decision maker? How do we ask the broad and specific question? Thanks man.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +6

      Ooooh...great question. Keep in mind that the reason this two strategy works is because the "personal" question creates 'commitment' from the person. When you're speaking to a decision-maker, they OWN they answer so they're more likely to give you a right answer. Here's another strategy: When the boss gives you the answer, let's say 1 month to get back to you, you can ask (be clever and careful how you do this), "If everything goes as you plan, would it still be a month or shorter?" This will give you a more accurate answer. Again, great question! VA

  • @stevengolden3497
    @stevengolden3497 7 років тому +1

    Hi Victor,
    I like your 2 questions to get to the truth of when a prospect would make a sale. How would I use your very clever sales tactic when speaking to the owner of a small company?

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      Depends on what you're trying to get or find out. The same formula applies. "Mr. Owner, from an overall view when do you think it would be best for YOUR Company to do X?" Then, " When do you personally think you'd like to take action?" VA

  • @zambo22100
    @zambo22100 7 років тому +1

    Did you make the background music to your videos? Its great.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +3

      No, that's Lil Vic's (aka Lumera) music. www.LumeraMusic.com/tracks

  • @thulanindlovu4480
    @thulanindlovu4480 7 років тому +1

    Thanks VA

  • @WFJOFFICIAL
    @WFJOFFICIAL 7 років тому +1

    Hi! This is Kevin from Waiting for June! Love your stuff!

  • @lexiskwak432
    @lexiskwak432 Рік тому

    Very useful tips

  • @carlstereway4327
    @carlstereway4327 7 років тому +3

    He media missed the truth.. Lol great video Victor

  • @dorischinwendu617
    @dorischinwendu617 Рік тому +1

    I’m dealing with individuals not companies, so what should my broad question be

    • @VictorAntonioLive
      @VictorAntonioLive  Рік тому +1

      Great question! Try this: "When do you think you'll make a decision?" Prospect: Next week. "Should I count on that or do you think it may shift?"

  • @alaashaban3209
    @alaashaban3209 7 років тому +1

    always amazing
    MR Victor just i have question i had interview and the interviewer asked me tell me about two problems you had through your experience and because im beginner i couldn't tell him ,if you could help me for that i would be appreciated

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      Alaa, what the interviewer is looking for is how you "overcame" or "solved" the problem. So, state the problem, then the challenges you faced and then walk them through how you solved it. Make sure your 'solution' ties to the job you're apply for. Good luck. VA

    • @alaashaban3209
      @alaashaban3209 7 років тому

      but i'm new in sales so i didn't face any problem.so please state to me any problem in hotel field sales and how to solve it.

  • @adhityamaralaut4371
    @adhityamaralaut4371 7 років тому +1

    Another Great Video! love it!!!!!

  • @manishpasayat2824
    @manishpasayat2824 6 років тому +1

    great strategy. i wna learn more victor. I'm just 1.4 years into sales..still learning lot of things. did great sales sometimes.....sometimes failed.
    i wna be a master....the first aspect with constant energy reserve for sales...cud u share some of the links to improve that

  • @architathaker370
    @architathaker370 2 місяці тому

    You are excellent

  • @martinmorris1197
    @martinmorris1197 7 років тому +2

    Nice analysis on truth serum and personal answers will use at macy's when selling.

  • @WxnderGxrl9
    @WxnderGxrl9 6 років тому +1

    Another excellent 'to the point' session. Easy to consume.

  • @PushtheCloud
    @PushtheCloud 7 років тому +2

    the podcasts are great and very Helpful. Lots of #Value @Victor Antonio

  • @patolahman
    @patolahman 7 років тому +1

    Victor how about selling to owner/operators? They are not removed from the larger business entity.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      Remember, the key is to get the person to "commit" to a timeline. By asking the owner/operator, you are getting the commitment directly so the first "broad" question isn't needed. But, you could try something like this, "Mr. Client, when will you make a decision? Client: 4 weeks. "Is 4 weeks your worst case or best case?" Client: Worse case. "So what's your best case guess?". (note: If they say that's the Best case, then ask them what's the worse case.") Hope that helps. VA

  • @ajaykumarchilukuri1728
    @ajaykumarchilukuri1728 7 років тому +2

    Hi Victor. I work in a sales chat support for a major cable, internet service provider in the U.S. I have been watching your videos a lot lately but couldn't apply them on chat platform. Do you have any suggestions for me on how to make more sales? Thank you.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +2

      AJ, that's too big a question to answer via YT. Can you be more specific? VA

    • @ajaykumarchilukuri1728
      @ajaykumarchilukuri1728 7 років тому +1

      Sure Sir. I'm from India and my job is to sell cable services over chat. The major objection we get is "Price". How can I handle price objection on chat? tq:)

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +2

      Did you study my Blocking Objection video? The answer is there :-) ua-cam.com/video/mUNT4dO9nxM/v-deo.html

    • @ajaykumarchilukuri1728
      @ajaykumarchilukuri1728 7 років тому +1

      OMG! I've just seen it and that really helps. Tq:)

  • @jamalalkahlout4706
    @jamalalkahlout4706 2 роки тому

    Fantastic

  • @anurodhmeenu5357
    @anurodhmeenu5357 7 років тому +1

    Excellent

  • @johnmorrisartfromtheheart
    @johnmorrisartfromtheheart 7 років тому +1

    How would this apply in a small business dealing with individuals?

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      Hey John, see comments below where I've answered this question. Thanks for listening :-) VA

  • @bestkacem
    @bestkacem 7 років тому +1

    informative like always. I hope you can present how to sell Diamond (from call center) pitch and how to overcome the objections. Thanks

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      That's a tough one Kacem! If I come across any information/content relating to that type of high priced, over the phone sales, I'll post it. VA

    • @bestkacem
      @bestkacem 7 років тому +1

      Thanks. I really appreciate. I asked because that's the project that I'm working on right now.

  • @dbz739921
    @dbz739921 5 років тому +1

    How did Trump win? He is a good salesman😁😂🤣🤣🤣🤣🤣

  • @danielholtxxl4936
    @danielholtxxl4936 4 роки тому +1

    WhT do you say to the prospect who says “I’m getting another bid tomorrow “?

    • @VictorAntonioLive
      @VictorAntonioLive  4 роки тому +2

      You could use the "I'll think about it" response (see my other video). When someone tells me they're waiting for another bid, that means they're not interested in what I have OR they're interested by not sure. Which one is it?
      Option #2 is more direct, "What do you expect to get on tomorrow's bid that you aren't getting with my bid?" VA

    • @VictorAntonioLive
      @VictorAntonioLive  4 роки тому +1

      p.s., excellent question DH! VA

    • @danielholtxxl4936
      @danielholtxxl4936 4 роки тому +1

      Victor Antonio Thanks for the response. I’ll give it a try next time. It’s a huge learning curve.

  • @bhushann2356
    @bhushann2356 7 років тому

    This tip was difficult to understand. could you come up with better clarifications? ..love your videos.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому

      If you ask a general question, you may not get the real answer. So, by first asking a broad question you'll get 'answer A'. Then, ask the person for their opinion, you'll bet 'answer B'. B is going to be more accurate than A. Hope that helps :-) VA

  • @phatariyussuf9840
    @phatariyussuf9840 7 років тому

    I love this sales GURU. sir how do i find your time for mentor ship. any platform?

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому

      Here you go : www.seminarsonselling.com/coaching.html

  • @yairvervitski6370
    @yairvervitski6370 7 років тому

    but witch broad question can you ask client without a company?

    • @pablopipipopo
      @pablopipipopo 4 роки тому

      Maybe: what would your clients say whats important to them? And what do you think personally, what is important to your customers.
      If your product is for internal use only: what would a good solution look like to professionals like you? And what does it have to look like for you personally, to be great?

  • @AlanaLewis007
    @AlanaLewis007 6 років тому +1

    So Helpful! thank you!

  • @ksasaami
    @ksasaami 7 років тому

    u r a legend. there should be wiki info about u

  • @jai624
    @jai624 2 роки тому

    watching again

  • @Musti..93
    @Musti..93 4 роки тому

    great 👌

  • @tgrriscti
    @tgrriscti 5 років тому

    I sell Real Estate near Cancun Mexico direct to clients...Broad Question could be.. what do you think your family would think of this condo? Then what do you think? And also in the first part of the video you said clients dont give honest answers when you ask them directly and so you are saying now that with clients they do give honest answers when you ask their opinion?

  • @MelMelx365
    @MelMelx365 7 років тому +2

    so you basically find the truth by asking board and specific questions!

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +2

      Absolutely. Try it and let me know what you find MM. VA

    • @MelMelx365
      @MelMelx365 7 років тому +2

      Victor Antonio I have to find the right situation

  • @YokNg
    @YokNg 11 місяців тому

    the fate of the country is decided by Neighbours haha.

  • @nima7991
    @nima7991 6 років тому

    Dig it

  • @skiboyscuba
    @skiboyscuba 6 років тому

    Poker effect.

  • @amitbshastri81
    @amitbshastri81 6 років тому

    Gr8

  • @Xaea12262
    @Xaea12262 2 роки тому +1

    ❤️❤️❤️❤️❤️❤️

  • @shashishashu
    @shashishashu 7 років тому +1

    love it. On a lighter side let's call it "Trump Effect ". ☺

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +5

      Uhhhh...let's not so we can keep the conversations civil (i.e., free of politics) :-) VA

  • @leonardofrias1347
    @leonardofrias1347 7 років тому +1

    Tump

  • @tommynickels4570
    @tommynickels4570 6 років тому

    Antonio, are you not contradicting yourself? You started by saying people tended to avoid telling the truth when it comes to personal questions but will reveal truth about others (e.g. voting for Trump). Then you say that a follow up personal question will reveal a more telling answer than a general question about the company. Confused.

  • @jbr8879
    @jbr8879 7 років тому +2

    :)

  • @dhobbs1974
    @dhobbs1974 3 роки тому

    Did you do a podcast on how Trump lost four years later? Lmao