Client says, "Can I get a better price?" You say, "...

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  • @abzy3k1
    @abzy3k1 3 роки тому +17

    The 7 ways you can avoid discounting price.
    1. Get them to remove things off their basket
    2. Offer a lower priced model
    3. Offer a totally different product
    4. Offer the same product but a refurbished / second hand / used version
    5. Offer a free service / training
    6. Offer a gift
    7. Give financial options / payment plan
    Thank me later

  • @galanfink4028
    @galanfink4028 4 роки тому +34

    "I always give my best price"... and that's what I tell my customer. I'm not trying to get rich by ripping off my client but I DO want to justify my existence and my work.

    • @bngr_bngr
      @bngr_bngr 2 роки тому

      Ill go shop some place else.

    • @TheRealJamesRussell
      @TheRealJamesRussell 2 роки тому

      @@bngr_bngr business owners don't miss customers that dont wanna pay a justified price.

  • @clydeb7713
    @clydeb7713 5 років тому +4

    This is a true method I've used for years that usually works like a charm. Customer asks: can you do better? I look at them in a thinking position and say sure, then I give them a higher price! I then say it's better for me and laugh. I then say which price do you like better?

  • @JosephMcCray
    @JosephMcCray 7 років тому +69

    Victor, I have you be honest. You are flat out the best sales training guy I've ever seen when it comes to technical sales. PERIOD! End of story! I'm big consumer of technical sales training materials (at least 2 books a month), and been a long time Zig Ziglar fan. I have to give it to you and say that I've never seen anyone in this space with the volume high quality technical material that you have. I wish you nothing but the best and continued success good sir!

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +18

      Well, Joseph, you made my day :-) Thank you so much for the kind words! All my best. VA

    • @hglhugodiaz780
      @hglhugodiaz780 7 років тому +2

      by the way, he don't like to be called "sir" :D

  • @Ankit-ce3jm
    @Ankit-ce3jm 5 років тому +4

    I've seen many sales teachers instead of telling how to deal with such situations they start motivating saying you have to believe in yourself but this man right here is completely different from the herd

  • @abadonslayed
    @abadonslayed 4 роки тому +1

    This is solid advice. Not corny unprofessional trash that most sales coaches sell nowadays. Thank you sir!

  • @ericachungmd8163
    @ericachungmd8163 3 роки тому +4

    Thank you, Victor, for your videos!! I’ve only stumbled upon them this week and have thoroughly enjoyed the way you lay out the materials!
    Your voice is clear and strong. The outline of the material is easy to grasp.
    And you are very humble about it all!
    Thank you so very much again for all of your hard work!

  • @johngibson3089
    @johngibson3089 3 роки тому +2

    Victor, you're good on this thing named SALES. I salute you and appreciate you. Thank you

  • @AA-lq5pu
    @AA-lq5pu 4 роки тому +4

    Looks like I found my new game changer channel! I think I am going to be a new person after this. Thank you so much. Your communication is clear, conscience and extremely helpful, I love that go into the why which is very important since it enables the person to truly think with the data and therefore apply it.

  • @bettycatuse7612
    @bettycatuse7612 6 років тому

    Thank you! For going to the point and no around the bushes I listen to you videos over and over and over thanks for sharing these valuable tips

  • @incognito9092
    @incognito9092 26 днів тому +1

    Nice to hear expertise

  • @kendrickking9945
    @kendrickking9945 7 років тому +4

    I love the podcasts. U provide the psychological reason behind everything which makes it simple to understand.

  • @ExtraordinaryLiving
    @ExtraordinaryLiving 7 років тому +20

    Briiiiiilliant!
    8:44 "For every concession you make, you ask for something in return."
    Right on, an eye for an eye ... *NOTHING IS FREE!* Ha! Even if we are "desperate" for the deal.
    *We train how people, customers included, treat us.*

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      Thank you :-) VA

    • @dhobbs1974
      @dhobbs1974 3 роки тому

      That doesn’t work on, I pay bottom line price out the door no matter what.

  • @PreeminentbrandsNet
    @PreeminentbrandsNet 6 років тому +2

    I really like his content. He is not just talking around the subject from a psychological standpoint. He is giving actual techniques.

  • @Coopercaroline2000
    @Coopercaroline2000 4 роки тому

    Amazing advice!! I wish I had listened to these advices years ago!!! Thank you!!!

  • @mobiletechno9717
    @mobiletechno9717 6 років тому +12

    1:17 devalue the product is not good for future.

  • @reinaldodelgado8370
    @reinaldodelgado8370 7 років тому +10

    very good Victor, that's exactly what I need to handle discount objections. thank you.

  • @raysfonexchange
    @raysfonexchange 7 років тому +3

    Excellent delivery & well put together..... my 1st time here, looking forward to listening to more material.

  • @christiehobbs3827
    @christiehobbs3827 5 років тому

    Wow Makes sense... I am doing to start doing this Thank You for all the great tips Looking forward to your new training

  • @estebannegrete2718
    @estebannegrete2718 7 років тому

    I just discovered you. Compare to other people I was following I believe you are the best by far. Thank you!

  • @AbyAbrahamYT
    @AbyAbrahamYT 2 роки тому +1

    1. Take out what you don't need and let's recalculate the price
    2. Have 1 or 2 scaled down version. (Good , Better , Best). If you can't afford Best go for the Good or Better ones.
    3. Offer a substitute product. Buy this other product instead.
    4. Offer an extra used product.
    5. Offer a free service or training. Very similar to the previous one.
    6. Offer a gift.
    7. Payment plans

  • @st3v3nb915
    @st3v3nb915 4 роки тому +5

    That’s why I give a higher price all time even if the material is cheaper for me to get because I know they like to lowball so I don’t really loose any profit .

  • @ramoslui116
    @ramoslui116 7 років тому +3

    Love all your advice. You the man!!

  • @ankreative9410
    @ankreative9410 3 роки тому

    Lovely. Implementing this right away. Thank you for tips❤️

  • @renemarquis6322
    @renemarquis6322 7 років тому

    Thank you for uploading those videos! Great content!

  • @timgroup9390
    @timgroup9390 3 роки тому +1

    Excellent, great solution. I hope u can have more videos like this. Thanks.

  • @mukundnamase
    @mukundnamase 4 роки тому

    Thanks Mr. Victor!!! Your videos are very helpful!!! You are the Best👍👍

  • @beatricei.gardiner13
    @beatricei.gardiner13 4 роки тому

    I’ve learnt so much from your video sir. My word I had to subscribe right away. I love the advice you gave on not devaluing your product. I wonder though, how would you handle this question in selling handmade jewellery, “where did you buy your pearls”?

  • @deswalford
    @deswalford 5 років тому

    Victor, you are the tops! Thanks for sharing bro.

  • @KingBean904
    @KingBean904 7 років тому +28

    Love this video. You're absolutely right when you condition your customer by giving discounts. This video also reminded me of family and friends seem to want discounts because you know them. I have to remind them that is a business not charity. That sounds cold, but to your first point, it conditions your customer. Nice vid VA.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +3

      Thank you KB! It' is business!! :-) VA

    • @JK-zl9cq
      @JK-zl9cq 5 років тому

      How exactly do you word it though, like I know the intent and strategy, but I can't think of a way to say it without sounding like a dick...

    • @matiasgibbs251
      @matiasgibbs251 5 років тому

      Any advice on what to do with customers which we started with the wrong foot? (which we gave discounts and are now in the "special price" zone.)

  • @ricardow.paulsen8172
    @ricardow.paulsen8172 5 років тому

    Thank you Victor. Great help!!

  • @027JABD
    @027JABD 3 роки тому

    Love this advice. Thank you!

  • @rondopham7178
    @rondopham7178 7 років тому +2

    Mr. Victor, your the best!! Eighteen years in new home sales. I just finished Sandler Selling System sucks. Sandler tell you to be scumbag salesperson. I'm hooked with your system.

  • @kenostubbs5356
    @kenostubbs5356 7 років тому +3

    Such a Brillant technique...thank you

  • @TheBrickwall1192
    @TheBrickwall1192 5 років тому +1

    This video is brilliant, thank you!

  • @roshankiranti9750
    @roshankiranti9750 7 років тому

    It is really awesome technique to deal with the discount...I am always asked to provide discount. Thank you for the beautiful tips I am gonna use it

  • @couponsanddailybargains
    @couponsanddailybargains 6 років тому +1

    Enjoyed the video. Great information.

  • @madanmohan4817
    @madanmohan4817 6 років тому

    Hi Victor, your videos really helped me. Thank you

  • @cottondai
    @cottondai 3 роки тому

    Awesome tip. Thank you Victor.

  • @danvroque
    @danvroque 7 років тому +2

    this is exceptional value! wow! love this video!!

  • @moonlightrose7295
    @moonlightrose7295 6 років тому

    Solid helpful information. Thanks!

  • @elizabethmutheu9451
    @elizabethmutheu9451 6 років тому +1

    waoh! great ideas

  • @carinasoria8445
    @carinasoria8445 5 років тому

    Thanks Victor it's been very helpful your video thank you so much

  • @SarahDunlap
    @SarahDunlap 5 років тому

    Ive listened to this podcast a few times and always take in something new each time. I sell high end fitness equipment and at times when I know the product the customer is buying is the absolute best thing for them, I would rather see them extend their payments than drop to a different item that wouldn't be such a good fit for them. I think those seven tips could be prioritized differently depending on WHAT and how you are selling. Thanks again, Victor! A++++

  • @incognito8325
    @incognito8325 7 років тому +1

    Finally someone that actually teaches something concrete. Thank you Victor!

  • @kostalanis4984
    @kostalanis4984 7 років тому

    You're the man Victor!

  • @mishacol
    @mishacol 5 років тому +1

    Thanks Victor! You are my teacher. Can you please make a video on "In other place they sell this product for lower price" objection?

  • @anthonynoronha7636
    @anthonynoronha7636 5 років тому

    Well said. !!! This is Anthony from Mumbai, India saying God bless you Victor.

  • @robecampa1
    @robecampa1 7 років тому +3

    starting my own company and scared to death to call up custumers... thank you for your insight

  • @laughwithsonu8571
    @laughwithsonu8571 5 років тому

    More than awesome sir, thanks

  • @TwistedTentacleInn
    @TwistedTentacleInn 6 років тому +2

    Great tips!

  • @nelixnkes
    @nelixnkes 7 років тому +6

    Often, I compete on price. K-Mart is getting crushed by the dollar store due to price. However, if people pay more... they get superior service. Sadly, in the real world, my customers will go with the company... that gives them the best price.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +4

      When you're selling a commodity product and serve a market that doesn't have a lot of disposable income,...it's tough! VA

  • @chineselearn598
    @chineselearn598 4 роки тому

    1000 thanks for so wonderful and practice tipps.

  • @incantatis
    @incantatis 5 років тому

    Very useful. Lot of thanks!

  • @michaelbetti2107
    @michaelbetti2107 6 років тому +1

    wow that is brilliant excellent strategies

  • @mnoble247
    @mnoble247 5 років тому

    In competitive markets discounts are part and parcel of the process. This is especially true in markets where very little differentiates product or service.

  • @mahdar1000
    @mahdar1000 7 років тому +5

    I am more confident in selling than I was. You @ Gem of Sales!!! Thanks a lot.

  • @jrcolombianemeralds212
    @jrcolombianemeralds212 7 років тому +1

    You are the man Victor!!!

  • @hassanbenjamin1765
    @hassanbenjamin1765 Рік тому

    Really a gem Mr

  • @elsienongeih9721
    @elsienongeih9721 7 років тому +2

    I LOVE THIS PROGRAM, HAVE LEARNT ALOT ESPECIALLY THATOF THE GOLDEN RULE. THANKS SO MUCH.

  • @piyushkeshwani4403
    @piyushkeshwani4403 6 років тому +1

    thanks for making this video keep it up doing nice job from your every new video i learn something new thank you for your service

  • @varunsharma2068
    @varunsharma2068 5 років тому

    Thank u sir respect from india

  • @Elias-yv8se
    @Elias-yv8se 5 років тому +2

    Your a beast Victor!!

  • @AmitKumar-le7fe
    @AmitKumar-le7fe 4 роки тому

    Thanks for everything..👏

  • @drishsdiaz5376
    @drishsdiaz5376 5 років тому

    Great video. Very helpful but I have a question mr. Victor what if the customer compare other company price from your price? And the customers said that your price is too high than other?

  • @jabbarghaffarasad1309
    @jabbarghaffarasad1309 7 років тому +2

    Victor you are my mentor in the sales marketing thanks for cool tips

  • @howardbrownonline
    @howardbrownonline 7 років тому +2

    Great info!!! I agree with this to the MAX!!!

  • @dhobbs1974
    @dhobbs1974 3 роки тому

    As a buyer I never ask for a discount, I just tell the salesman that I’m only willing to pay a certain amount for the car, now that being said I’ll give him a fair offer, I’m
    Not trying to rip the dealer off. Sometimes they’ll say no but will almost always call you back in a few days to sell you the car at your price. Like I said before, they won’t call you back if you give a crazy offer but if it’s a fair offer, they’ll call you back because they’re not going to let that car sit on the lot, cars only make money when they sell, not sitting on the lot.

  • @kossisossou8345
    @kossisossou8345 4 роки тому +1

    Thank you Victor

  • @r0mm31
    @r0mm31 7 років тому +3

    As a newbie in sales, your training and guidance is pure gold. Thank you Victor!

  • @wamanijacob6277
    @wamanijacob6277 2 роки тому

    this is better than "Believe in myself stuff".

  • @amirag9467
    @amirag9467 7 років тому +4

    thank you so much

  • @rafaellarios3707
    @rafaellarios3707 7 років тому +1

    I once faced a one year service contract with monthly payments discount request by saying to the customer he would get a discount only if he wrote a check for the full year right on the spot, and he agreed!

  • @adamlovetts2306
    @adamlovetts2306 5 років тому

    I have been doing or giving lots of deals and discounts, I guess I am a giver? I also feel good when I give discounts! I don’t regret any discounts till the moment. I offer web hosting and website design services. I also did succeed in making a relationship with those clients and still help them whenever as needed. I think I am on the other side of the video message, feels good when helping others and giving them the best deal and discounts. Also discounts would be the first new signups.

  • @jayeshbhatt7148
    @jayeshbhatt7148 3 роки тому +1

    In India if you don't give discount your boss gives discount to customers because boss is always right and boss have different stand.

  • @IncredibleHulkster
    @IncredibleHulkster 7 років тому +1

    great tips. Very helpful.

  • @williambarabanitz3858
    @williambarabanitz3858 4 роки тому

    Guy shops for a Toyota Corolla @ 5 dealerships. He buys the car @ the business that gives a discount. The commission is less, but the product is sold. The only vehicle that I bought @ the advertised price was a Land Rover Defender 90. All the other dealerships were charging a premium for the limited-production vehicle. Has Victor ever sold anything?

  • @arturorodriguez3582
    @arturorodriguez3582 5 років тому

    Gracias!

  • @ifrahsabeena2181
    @ifrahsabeena2181 6 років тому +1

    All the ideas you shared are really brilliant! But I need to have a suggestion from you Victor that currently I have been working with an organization of Spain and their product range is too high for the salon because their product is only directed for the salons and nobody buys that easily. I mean everytime I have to face this kind statement that No, it's too expensive come up with low prices!! U know the salons owner are not easily convinced.. And that makes me feel somehow very disappointed.

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +1

      So you represent a company that has a high-end salon product and when you approach salons they say, "No it's too expensive, my clients won't buy it." Is that the challenge Ifrah? VA

  • @stefjoseph-kruyswijk6892
    @stefjoseph-kruyswijk6892 5 років тому

    I already felt uncomfortable when I see no price while shopping. Now I get another eerie feeling when they start throwing discounts around. Thanks...

  • @nilimahaldernilimahalder8244

    Yes it has happened to me...they lost trust for over discount

  • @GLaDiaToR24H
    @GLaDiaToR24H 6 років тому

    Amazing, just amazing.

  • @HengVongvimean
    @HengVongvimean 7 років тому +1

    u are the best, Victor

  • @telotengotodo
    @telotengotodo 5 років тому

    graciastotales!!

  • @ngalindan603
    @ngalindan603 6 років тому +2

    Learn't about Victor via Grant Cardone's event, man am pumped, what great content, back on phones again, first 5 figures in my business this month!!!!

    • @nuitran1774
      @nuitran1774 4 роки тому

      I'm a big fan of Grant :))

  • @PraveenKumar-qq6xc
    @PraveenKumar-qq6xc 7 років тому +1

    Your project is too good for me Sir. I am here in direct sale company named Forever Living Product International. Thank you sir for such amazing guidance to improve sales ability.

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +2

      Thank you Praveen! VA

    • @PraveenKumar-qq6xc
      @PraveenKumar-qq6xc 7 років тому

      May I mail you my quarry sir. If you are comfortable in mail communication. Please share me you mail ID, I will be thank full to you Sir.

  • @aleksandarnikolov144
    @aleksandarnikolov144 7 років тому

    What you can do when a customer asks for a discount is:
    Mr. Customer, I understand that the solution (x product) doesn't meet your budget requirements. Based on my experience, every time I've asked my management for a discount they always ask back for some sort of commitment. With that being said, if I get you that extra 5%, would you be able to place an order with me by the end of this month?
    If he says "Yes", you've go the psychological lock on the prospect. Then you come back to him after 2-3 days and you say this:
    Mr. Customer, I haven managed to get you that extra 5% only by the end of this month (that he actually committed for).
    This way you do not lose your credibility and you demonstrate how passionate you are in order to meet the end user's prerequisites. This has worked for me many times. I hope it does work for you too.
    However, I do like this video. Victor is a sales God! :)

  • @AmadeusFrazier
    @AmadeusFrazier 4 роки тому +1

    The last 2...You can do without.

  • @samyraalexander1710
    @samyraalexander1710 7 років тому +1

    Useful information

  • @XSocalxProFroX
    @XSocalxProFroX 5 років тому

    Crazy good stuff

  • @ksr1946
    @ksr1946 7 років тому +2

    how are you VA, great content. any tips on how to sell to someone when they already have someone doing the work

  • @danwood6172
    @danwood6172 5 років тому

    I'm thinking about going back into sales.
    I struggled on customers saying
    "You are going to say that your the best company to deal with...cause you want a sale cause your on a bonus or commission (silly eg I've given) I used to come out with I'm not on commission i believe in the product I'm selling. But surely they is better way. I've not done sales for 10 years n did good job but i know I can be better. I didn't have UA-cam when selling wish I did yes we had books but didn't like reading

  • @st3v3nb915
    @st3v3nb915 4 роки тому +1

    Very good advice

  • @jagannathreddy6198
    @jagannathreddy6198 Рік тому

    Thanks victor

  • @vishalporwal3443
    @vishalporwal3443 6 років тому

    HI Victor sir, i am from one of your youngest followers. I have been following your videos for a couple of months. I run a small scale business (PVC pipe manufacturing plant) and the main problem is how to convince distributor who is dealing with big brands to buys from a young company like OUR'S. If we talk about quality(pipe quality) our product is better or at least equivalent to the branded ones. Please share your views whatever you feel.

  • @l.m.8339
    @l.m.8339 5 років тому

    This is gold holy shit!

  • @InayetHadi
    @InayetHadi 7 років тому +15

    I hope you would do a reality show working with a business owner to make cold calls and get more clients.

  • @jordanpottinger8189
    @jordanpottinger8189 5 років тому

    Hey man I'm in car sales, based off your golden rule, what could I ask for in return if their requesting a discount?

  • @dympnac3871
    @dympnac3871 7 років тому +3

    any advice on how to sell a service more so than a product?

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +3

      Many of my programs apply to both; it's all positioning. VA

  • @tomjens2046
    @tomjens2046 6 років тому +4

    Since you mention he asks for a discount after all the negotiations/before closing deal it seems like it is almost a sure deal. Why not include some responses where you do not give him anything (free training, free gift etc still cost you something)? So what could be the response or responses where you give him nothing?

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +1

      Tom, I would offer 3 options: Good, Better or Best. If he can't afford the BEST, then let's go ahead and get you started on the BETTER since it fits your price range. VA

    • @tomjens2046
      @tomjens2046 6 років тому

      Sure, but I am talking about those situations (in my experience, usually, if they ask for price reduction only before closing they are prepared to pay full price, they just ask for the sake of getting lucky with the discount) where I know they can afford it. So in those cases I am not interested in even mentioning my cheaper product (unless I do not care which one of products to sell as margins are the same. But for this argument assume that I am more interested in selling my best and not the cheaper).
      Or do you mean that this line is not really offering cheaper product, but just stating "no discount, get cheaper if you want" :)
      What I used to do is say something "can't do discount, my price is fair/best/etc". Or something like that. You do not recommend something along those lines of "my price is already very good" etc etc? :)

    • @RJMoreno
      @RJMoreno 6 років тому +1

      tom jens
      I think the first strategy fits best for your scenario. You may be overthinking.
      You could say "Mr Customer, at our company we stand behind the of our products, if you are hesitant on the total price, perhaps we can remove some of the items that are less so a priority at the moment."