Knuckleheads indeed. I had the same issue where my ecobee would just shut down. Sometimes I’d hear a rapid clicking sound, indicating low voltage. I measured the incoming voltage twice - once it was 0, and the other time it was 24. So it was inconsistent. I was able to temporarily “fix” it for months at a time just by power cycling the furnace, but after limping along like that for a couple years that temp fix stopped working. I suspected a dying transformer, but didn’t have the confidence to work on it myself. Finally called a service tech, and he checked a few things at the furnace and concluded that the problem was my ecobee, also told me I should get a new furnace because of a cracked heat exchanger, then left and charged me for the service call. Knucklehead. But since I was desperate for heat, I replaced the ecobee with my old battery-powered tstat and have had heat ever since. I’m getting the furnace replaced next week for other reasons, but wish your vid had been available back then.
I did further investigation later, it’s not in the video. I wanted to know why my transformer went bad, in my case the contractor in the outdoor unit ultimately caused it. That may not be the case for you, if the transformer goes bad again, I would take a look. Hope to make a video on this soon.
Hello this may seem like a silly question. My ecobee has given me a blank screen in both the summer and winter. I have had a HVAC company come out along with the cable company that provided me with the thermostats to no avail. I am up in the attic with my York Heating and Air conditioning and need some help with the panel. Any thoughts
Hi. You are missing the 24V to thermostat terminal. I would check the 24V output from the furnace, transformer is further. Check if the wire from that terminal has 24V, it is typically the white wire that runs all the way to the thermostat inside your house. That’s first step, if you don’t have power, you can check the transformer for sure. I have seen loose connection, burned out control boards, loose terminal on the board. It’s not likely your Ecobee, you can also check 24V on the back of the Ecobee, that will tell you if your unit is bad or not.
Tried all these and it wasn’t the diagnosis, finally had a pro come out (210$ Later) & the breaker flipped on the bottom right of my “ Air Handler/Furnace”(Not the breaker to the home). So check that also before spending. Pro was in my home for 15min🤦🏾
![How to: Overheating Furnace Restarting (Smart Thermostat) DIY Tutorial [Ecobee Rebooting] 💯😁](/img/n.gif)
Thank you. This happened, the water pan was full of water. We cleaned it up with a shop vac. It came on immediately. 🙏🏽
Great tutorial. Thank you. I’ll check the furnace ASAP!
Those knuckleheads 🙃 yes ! Can’t trust any kind of service people these days !
Knuckleheads indeed. I had the same issue where my ecobee would just shut down. Sometimes I’d hear a rapid clicking sound, indicating low voltage. I measured the incoming voltage twice - once it was 0, and the other time it was 24. So it was inconsistent. I was able to temporarily “fix” it for months at a time just by power cycling the furnace, but after limping along like that for a couple years that temp fix stopped working.
I suspected a dying transformer, but didn’t have the confidence to work on it myself. Finally called a service tech, and he checked a few things at the furnace and concluded that the problem was my ecobee, also told me I should get a new furnace because of a cracked heat exchanger, then left and charged me for the service call. Knucklehead. But since I was desperate for heat, I replaced the ecobee with my old battery-powered tstat and have had heat ever since. I’m getting the furnace replaced next week for other reasons, but wish your vid had been available back then.
Thank you for your expertise, saved me an exuberant amount of money.
I did further investigation later, it’s not in the video. I wanted to know why my transformer went bad, in my case the contractor in the outdoor unit ultimately caused it. That may not be the case for you, if the transformer goes bad again, I would take a look. Hope to make a video on this soon.
@@bdmechanic4170😊😊😊😊😊😊😊😊😊😊😊😊
I have two ecobee thermostats
One is fine one is dark not powering up
My question is are they hooked up on same spot down on my furnace ?
How many furnace you have?
@@bdmechanic4170 one
Same problem here. Did you find a solution?
Hello this may seem like a silly question. My ecobee has given me a blank screen in both the summer and winter. I have had a HVAC company come out along with the cable company that provided me with the thermostats to no avail. I am up in the attic with my York Heating and Air conditioning and need some help with the panel. Any thoughts
Hi. You are missing the 24V to thermostat terminal. I would check the 24V output from the furnace, transformer is further. Check if the wire from that terminal has 24V, it is typically the white wire that runs all the way to the thermostat inside your house. That’s first step, if you don’t have power, you can check the transformer for sure. I have seen loose connection, burned out control boards, loose terminal on the board. It’s not likely your Ecobee, you can also check 24V on the back of the Ecobee, that will tell you if your unit is bad or not.
Tried all these and it wasn’t the diagnosis, finally had a pro come out (210$ Later) & the breaker flipped on the bottom right of my “ Air Handler/Furnace”(Not the breaker to the home). So check that also before spending. Pro was in my home for 15min🤦🏾