Why Content Moderation Costs Social Media Companies Billions

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  • Опубліковано 7 січ 2025

КОМЕНТАРІ • 503

  • @emyuniverse
    @emyuniverse 3 роки тому +163

    This is why spotify has no comment section.

    • @Gd-jq6mz
      @Gd-jq6mz 3 роки тому +3

      Absolutely

    • @tan8067
      @tan8067 3 роки тому +1

      Did you see the picture they used for 6ix9ine's Spotify profile?😂

  • @bri4940
    @bri4940 3 роки тому +45

    I had the unfortunate experience of coming across a tik tok of a man taking his own life. It was very graphic and even tho it was months ago I can still see it clearly. I can't imagine what these moderators see on a daily basis and what toll that must take on their mental health.

    • @johndahl6319
      @johndahl6319 3 роки тому +9

      I saw a video once of a 14 year old teenage taking her life.
      Its just horrible, and hard to describe. It changes you for ever :'(

    • @jorgerivas8494
      @jorgerivas8494 3 роки тому

      @UNIA LTD yet you allow them as long as they pay Hunter Biden his cut

    • @jorgerivas8494
      @jorgerivas8494 3 роки тому

      @UNIA LTD it's called facts you commie

    • @ashraf8341
      @ashraf8341 6 місяців тому

      @DMONEYlNDUSTRYsomebody else posted it

    • @Dara-wk5ty
      @Dara-wk5ty 4 місяці тому

      Most gore sites are mostly used by teenagers
      They are full of them, so it depends on the person

  • @terriesmith2616
    @terriesmith2616 3 роки тому +47

    Big Companies are focused on AI because they don't want to have to deal with having to pay for real people because real people complained when they feel mistreated but robots won't.

    • @doujinflip
      @doujinflip 3 роки тому +12

      It's also traumatizing for people having to see so much death and violence. The corporations (or more accurately their "contractors") are notorious for not providing the breaks of work and therapeutic counseling needed for workers who see more sickening events in a work week than most soldiers encounter in their entire career.

    • @simplemeow6887
      @simplemeow6887 3 роки тому +3

      How long till it happens?

    • @peterlhawks
      @peterlhawks 3 роки тому +1

      @UNIA LTD Finally, someone that views the exact same perspective as me!!👏👏

  • @MysterEarl
    @MysterEarl 3 роки тому +43

    I posted factual information about Tedros, the head of WHO, guess what happened.. Got taken down. Great job with moderation...

    • @oussama779
      @oussama779 3 роки тому +7

      Moderation is censorship, they want to push their narrative

    • @KBr-ud6ly
      @KBr-ud6ly 3 роки тому +1

      Tedros that is facing genocide charges in Ethiopia ? This kind of info

  • @moraae9578
    @moraae9578 3 роки тому +128

    Swear Twitter moderators be sleepin cuz literally everything is on there

    • @DjRenect
      @DjRenect 3 роки тому +29

      Anythung but an opinion the far-left doesn’t like.

    • @TKUA11
      @TKUA11 3 роки тому +11

      Good. Internet worked fine before moderators

    • @diamondyolo9010
      @diamondyolo9010 3 роки тому +5

      It just shows you their real priorities.

    • @Moodboard39
      @Moodboard39 2 роки тому

      @BroadTeamFaba lol

  • @terriesmith2616
    @terriesmith2616 3 роки тому +38

    Any speech that they don't like is considered "hate" speech.

    • @ecognitio9605
      @ecognitio9605 3 роки тому +7

      Had your content moderated recently Terrie?
      😂

  • @SuperPlayz
    @SuperPlayz 3 роки тому +74

    Reddit: You guys pay for moderators?

    • @CannabisTechLife
      @CannabisTechLife 3 роки тому +21

      Reddit does do their own "moderation" which is simply to just shut down entire sub reddits.

    • @edum.6353
      @edum.6353 3 роки тому +6

      hI I aM a bOt aNd ThIs aCtIoN wAs pErForMEd auTomAtiCallY

    • @Moodboard39
      @Moodboard39 2 роки тому

      @@CannabisTechLife and banned you

  • @kwiiin_
    @kwiiin_ 3 роки тому +57

    I worked as a twitch mod for a few years and we were told to delete anything that could potentially be rude. Even game suggestions (one specific game wasn't allowed to be mentioned at all), questions about other people and anything that could hurt ("I find your style of narration boring"), so you create your own cozy bubble as an echo chamber.

    • @swallowedinthesea11
      @swallowedinthesea11 3 роки тому +1

      Be a true Queen - please name the game, and I'll bend the knee.

    • @kwiiin_
      @kwiiin_ 3 роки тому +2

      @@swallowedinthesea11 Age of Empires. :) Especially the second game.

    • @swallowedinthesea11
      @swallowedinthesea11 3 роки тому +3

      @@kwiiin_ I bend the knee to the true Queen - thank you! May you ride forever with the valkyries! Also, you're a great artist!

    • @oussama779
      @oussama779 3 роки тому

      @@kwiiin_ why tho lmao, ps ive got no idea whats the game about

    • @kwiiin_
      @kwiiin_ 3 роки тому +2

      @@oussama779 It's a game that popularized RTS. He had been streaming and working on AoE2 and then prohibited us to talk about it. People wanted him to play this game, he refused, and you got banned for asking lmao

  • @theyjustwantyourmoney4539
    @theyjustwantyourmoney4539 3 роки тому +63

    UA-cam is failing to deal with spam comments

    • @jok3er
      @jok3er 3 роки тому +1

      And UA-cam pushes videos out that are negative but don’t push videos out that are positive. Go figure

    • @XPfirePlayz
      @XPfirePlayz 3 роки тому

      While that may feel true. UA-cam has actually prevented a lot of Spam comments based on their Transparency Report. From October to December 2020, UA-cam has removed 906,196,160 comments.

    • @jok3er
      @jok3er 3 роки тому

      @Yummy Spaghetti Noodles I agree 100%%%%%%

    • @fredgarvinMP
      @fredgarvinMP 9 місяців тому

      They remove way too many comments.

  • @simplemeow6887
    @simplemeow6887 3 роки тому +18

    Humans are weirdest creatures I have ever seen.

  • @IKEMENOsakaman
    @IKEMENOsakaman 3 роки тому +10

    I think we need to redefine "freedom" and "free speech". It just doesn't make sense anymore in this overly complex world.

    • @Ndogg012
      @Ndogg012 3 роки тому +4

      Free speech makes perfect sense if you're strong enough to not let the audio coming from someone's mouth equate to gas chambers. People are just afraid emotionally incontinent wrecks. No strength in men anymore. So some mean things are said once in a while, so what. Get over it. Only alternative is to police people in every space imaginable private or public. You can't police thought and it'll never work society will collapse first.

    • @shrin210
      @shrin210 3 роки тому +2

      In the name of freedom many people will post pornography and dangerous act, there should always be a limit to freedom.

    • @whathell6t
      @whathell6t 3 роки тому

      @@shrin210
      Basically, a litmus test to filter out the semantics of people who claimed freedom.

    • @philsalley3278
      @philsalley3278 3 роки тому +2

      @@shrin210 Pornography is subjective and the fact that anyone can watch it on pornhub and other sites would seem to say that society and Google find it acceptable. Limits on freedom in the name of the public good is what dictators do. How does society change things for the better if no one is allowed to talk about things that need changing. Think of slavery. I am certain that those in power would at the time would have deemed any discussion of it unacceptable, so if no one was allowed to discuss it, how would things have ever changed.

    • @Moodboard39
      @Moodboard39 2 роки тому

      @@shrin210 limit??

  • @jeremiasrobinson
    @jeremiasrobinson 3 роки тому +61

    Facebook deleted a post of mine that was a joke because the algorithm couldn't detect the sarcasm.

    • @MRLONG758
      @MRLONG758 3 роки тому +9

      I mean humans struggle with sarcasm sometimes so of course the AI wouldn't get it

    • @auntijen3781
      @auntijen3781 3 роки тому +3

      Reminds me of hearing a comedian talk about a need for separate fonts (like one called "sarcastica") for communicating on social media

    • @austinhernandez2716
      @austinhernandez2716 3 роки тому

      I got banned for 30 days for sarcasm.

    • @ercipi
      @ercipi 3 роки тому

      Bruh some people don't get sarcasm. Don't expect AI does.

  • @St3v3NWL
    @St3v3NWL 3 роки тому +21

    I don't mind moderators, but who is checking them? We need transparancy, consistency and accountability in those who can remove/flag content.

    • @MarkBlackMigo
      @MarkBlackMigo 3 роки тому +4

      They look like crazy leftists, I understand why all of trump posts were flagged. Biased as hell.

    • @MidnightRambler
      @MidnightRambler 2 роки тому

      No we don't, they're actions are pure. 🤭🤣

    • @serendipitous8
      @serendipitous8 Рік тому

      My friend works as one. They have reviewers that check their work and have to maintain 98% of accuracy of guidelines that constantly change or else they get fired. They definitely are evaluated at all times.

  • @rynono
    @rynono 3 роки тому +35

    Then dont do it. Set up a platform for kids and adults. If the adults cant handle being an adult they can use the kids.

    • @homeofsports3295
      @homeofsports3295 3 роки тому +5

      What stops the kids from having access to the adults' platform and vice-versa. Separating the two makes it easier for predators to target kids and for kids to see things they shouldn't be exposed to at their age. These are only a few of many examples that separating the two could lead to.

    • @rynono
      @rynono 3 роки тому +1

      @@homeofsports3295 the adults can moderate. Those that can't handle the other platform. Can make content and moderate the the kids site.
      Also it's called parenting. Tech is not meant to be a digital babysitter.

    • @j4genius961
      @j4genius961 3 роки тому +5

      @@rynono It's like saying let's not have a police, we'll split the city in two and those who can't handle the adult portion stay with the kids, that's ludicris

    • @rynono
      @rynono 3 роки тому

      @@j4genius961 false equivalence.

    • @rynono
      @rynono 3 роки тому

      Unfortunately access to the internet is readily available and there is a lot of crazy stuff on it.
      There really is no other way to protect children other than through good parenting.
      Kids really dont seek out crazy stuff and shouldnt be on social media unless heavily supervised. Once the hormones kick in... Parenting.
      Unfortunately family units are a dying breed in todays culture..
      How would you suggest fixing the issue of bad moderation now?

  • @tmwall25
    @tmwall25 3 роки тому +25

    some say content moderation, other say censorship.

    • @benjerryhaagendaz
      @benjerryhaagendaz 2 роки тому

      Man of culture. We all know American exceptionalism

    • @gogudelagaze1585
      @gogudelagaze1585 2 роки тому +2

      Happens to others: Content moderation
      Happens to me: Censorship!!

  • @indigenousamerican3148
    @indigenousamerican3148 3 роки тому +16

    Everything is offensive to people nowdays 🙄

    • @Moodboard39
      @Moodboard39 2 роки тому

      cuz there emotions. Thats why is good to have knowledge in psychology by carl jung

  • @ninjanerdstudent6937
    @ninjanerdstudent6937 3 роки тому +18

    Just mark the posts and videos as “adult content” like Twitch and UA-cam. If you’re too sensitive to embrace humanity on the internet, just delete your accounts.

  • @mrs.r.d3878
    @mrs.r.d3878 3 роки тому +17

    This year is actually 1984

    • @ajaymg1076
      @ajaymg1076 3 роки тому

      I can't understand what you are telling

    • @mrs.r.d3878
      @mrs.r.d3878 3 роки тому

      @@ajaymg1076 1984 is a book. You should read it.

  • @maxtroy8511
    @maxtroy8511 3 роки тому +4

    Social Media billionaires complaining that it's too costly to provide oversight for the platforms which have given them stupendous wealth. Complete and utter nonsense.

  • @bassem24984
    @bassem24984 2 роки тому +2

    A company named "Teleperformance" is making TikTok content moderation in Tunisia , and who work there are getting paid 0.75$ an hour. More than 1000 people working 24/7 to moderate tiktok videos for the MENA (Middle East and North Africa) region. I don't know when this modern slavery gonna end

  • @ihsanbahtiar98
    @ihsanbahtiar98 2 роки тому +5

    i've work as content mod for few months and i think its not that bad, yes we see some disturbing content but its not even 1% of total content we see, most of the content are people that not wearing properly and dangerous action, we found disturbing content maybe less than 5 contents in a month and i choose not to watch fully the content if it extremly disturbing, so it safe for my mental health plus we have psycology to maintain our mental health

  • @Africanknight88
    @Africanknight88 3 роки тому +1

    Trafficking children? Jesus Christ.....the world we live in....Sad

  • @manavmishra9071
    @manavmishra9071 3 роки тому +10

    Content moderation should produce decent paying jobs in developing world as it is cost effective for social media companies.

    • @vinamrasahu628
      @vinamrasahu628 3 роки тому +6

      Exactly it is harming our life and they just rely upon paying less and less CTC

  • @yummymommy2275
    @yummymommy2275 3 роки тому +11

    It may cost the billions but the CEO’s of all these companies are billionaires, they need to spend more money on moderation-instead of pocketing it.

  • @Ahoto_papa_bi
    @Ahoto_papa_bi 3 роки тому +3

    You can’t please everyone. If you remove it, ppl
    Will complain “freedom of speech”...if you don’t others will complain “hate speech”

  • @ananddeepra4612
    @ananddeepra4612 3 роки тому +51

    Ofcourse they’re letting content be moderated by a bunch of karens

  • @Niko-nd7ce
    @Niko-nd7ce 3 роки тому +27

    Pepe is racist? Guess I got to get rid of my old collection of rare pepes.

  • @fredgalaxy7632
    @fredgalaxy7632 3 роки тому +7

    It all boils down to standards and social norms amongst society and communities.
    Unfortunately, you cannot apply the same standards of acceptable moderations with every corner of the globe.
    What's acceptable in Turkey may not fit with conservative Alaskan county.
    For example, in Iran, the football club Roma (Italian football club) had their team logo blurred on Iran tv broadcast channel because the Roma football club logo contained wolf puppies suckling on their mothers breast.

  • @aryankumar87771
    @aryankumar87771 3 роки тому +13

    1:13 woah woah woah.....that was scary af

    • @Alexander_l322
      @Alexander_l322 3 роки тому

      I guess you haven’t been on the dark web before

    • @aryankumar87771
      @aryankumar87771 3 роки тому

      @@Alexander_l322 you're right

    • @Alexander_l322
      @Alexander_l322 3 роки тому

      @@aryankumar87771 do not go on it bro you’ll come across things you don’t want to see

    • @aryankumar87771
      @aryankumar87771 3 роки тому +1

      @@Alexander_l322 after this heads up I probably won't try now

    • @Alexander_l322
      @Alexander_l322 3 роки тому

      @@aryankumar87771 good judgment

  • @larsporsena7115
    @larsporsena7115 3 роки тому +8

    All that moderation seems to lean one way.

    • @alexm566
      @alexm566 3 роки тому +2

      "be less white" (look it up)

    • @RealShaktimaan
      @RealShaktimaan 3 роки тому +3

      How they can make more money

    • @sasshole8121
      @sasshole8121 3 роки тому +2

      Yeah, I agree. It all seems to lean toward decency.

    • @philsalley3278
      @philsalley3278 3 роки тому

      @@sasshole8121 What has decency got to do with free speech.

    • @sasshole8121
      @sasshole8121 3 роки тому

      @@philsalley3278 nothing

  • @ArkOmen1
    @ArkOmen1 3 роки тому +7

    Who's watching the "watchers"?

  • @TKUA11
    @TKUA11 3 роки тому +10

    “What can be defended as free speech” this lady doesn’t know that free speech is not popular. If you’re going along with norms, that’s not when free speech counts

    • @j4genius961
      @j4genius961 3 роки тому +4

      Defining "When free speech counts" goes against the very concept of free speech, free speech is about saying what you want to say, and the fact that it's "popular" doesn't make it count less

  • @Jonathan900S
    @Jonathan900S 3 роки тому +3

    Content moderation on tiktok is non existent videos gets removed no reason and no answer from support When things happen
    Machines ruined my account i cant go live mistaken for being underage

    • @Jonathan900S
      @Jonathan900S 3 роки тому

      Moderation does that even exist on there little Kids on the app videos stay on the platform

    • @Jonathan900S
      @Jonathan900S 3 роки тому

      Internet trolls can just go around report my videos and il be screwed messages for i didnt do

    • @Jonathan900S
      @Jonathan900S 3 роки тому

      UA-cam is just a bad platform they just screw me over removed videos there to for no reason and I cant overturn it

    • @Jonathan900S
      @Jonathan900S 3 роки тому

      Appeal process on tiktok i waited over 3 months to get video back & live i waited now over half a year

  • @abhishekkulkarni2918
    @abhishekkulkarni2918 3 роки тому +3

    Watching the comment section...... I know one thing for sure....Nobody understands the complexity of the task that content moderators undertake.

    • @jick408
      @jick408 3 роки тому

      I imagine it's like 9gag

    • @fredgarvinMP
      @fredgarvinMP 9 місяців тому

      After the Twitter files, we do know.

  • @MarkBlackMigo
    @MarkBlackMigo 3 роки тому +5

    Now I see the people that make those decisions I understand why Trump got banned for twitter, and other free speech activists are getting censored, like Tommy Robinson

  • @graham1034
    @graham1034 3 роки тому +7

    I fully support removing misinformation, but getting rid of anything else that isn't outright illegal should be a last resort. Free speech is more important than "feeling safe" online.

    • @peterlhawks
      @peterlhawks 3 роки тому

      ._.Honestly, these be facts right here and it be frustrating trying to interpret what certain Social Media Guidelines & Terms of Service refers/implies when considering the Account Termination Process(Specifically when there are instances where users want to justify themselves when convicted by the app'a AI Moderate System in a rational approach, such as clarifying the phrasing of words for a reply).

    • @Moodboard39
      @Moodboard39 2 роки тому

      whats illegal stays...but

  • @sumitnagpal6020
    @sumitnagpal6020 3 роки тому +6

    17:29
    The right doesn't want less moderation, but a just way of moderation. Which is impossible, when people like you are allowed to moderate.

  • @Cheetowitcheese
    @Cheetowitcheese 3 роки тому +4

    Didn't know any of this existed I thought the ai did the job but there are people out here getting PTSD from posts?!?!?!?

  • @XOPOIIIO
    @XOPOIIIO 3 роки тому +7

    Don't call "content moderation" what in fact is political censorship.

  • @aerotecvideo1270
    @aerotecvideo1270 3 роки тому +1

    I don’t need protection from bad content,.. censorship is tyranny

  • @vicneshkeysightscope1775
    @vicneshkeysightscope1775 3 роки тому +1

    We didn't have content moderation without Information Technology, what makes some of these folks think that they can moderate content now? Human content moderators will have their own biases and our AI is not smart enough to pick off everything. If AI was just as smart as humans, than they will have human biases too. I think it is a pointless effort.
    People are just going to need to learn to be more critical of the information they receive, adapt to the Information Age and realize the consequence of their actions. It is the new reality we live in.
    The solution to making people smarter in our current Information Age is to invest in early education (pay school teachers more, add computing classes at an early age), reduce higher education cost (especially predatory student loans) and lower cost of access to computing power and internet (break the internet company monopolies).

  • @itsjacob7239
    @itsjacob7239 3 роки тому +4

    I had no idea Pepe the Frog was racist

    • @TheRealCartman1
      @TheRealCartman1 3 роки тому

      FYI so is making the OK symbol with your fingers

  • @Melki
    @Melki 3 роки тому +3

    The answer is privacy.
    Instead of commoditizing data, sites should return to paid memberships to make money. And in order to prevent bad things just shift to an immoral competitor, require the companies to say in their privacy policies that they would commit to notify each source of data (the users) of the monetization of their information. Who are the buyers/ the payers, what kind of aggregation they were looking for, and where are all of the information now. Yeah the aggregate information.

    • @Melki
      @Melki 3 роки тому +1

      I'm being serious with a sense of concern. You ended up sensoring the net, really it is something, and I'm grateful for it is comfortable for me. But, the perspective, PewDiePie is not supposed to be the rude one out here, he was the gate, the bridge, the glasses, the antibody for people like me. The real world is not this youtube, and the part that didn't get to us, get to these moderators. This is unprecedented, and you techs have gone very far... Why don't go back a bit to the roots, and let us deal with some of the realities too?

  • @FinancialShinanigan
    @FinancialShinanigan 3 роки тому +19

    This comment section is fun

  • @canlelola
    @canlelola 3 роки тому +2

    I see and have met people who miss understand what free speech means.
    its not an open book to say whatever you want.
    Its a responsibly, that some will never fully grasp.

  • @dertythegrower
    @dertythegrower 3 роки тому +3

    My comment here (above this one) was literally ghosted on this comment section... says a lot.

    • @dertythegrower
      @dertythegrower 3 роки тому +6

      here is the comment, which is allowed ironically if you post them as a reply, the bot does not notice it as much usually... funny... here it is..
      "The content moderators now on 'big social media' have become heavily bias, and even the Ai has a left-leaning heavy censorship bias. I am not even GOP or DNC voter, I am stating obvious bias in this, including the ''ai'' which is not Ai. Also the asian moderators are cheaper hirees for moderation teams, so they only know asian laws, and ive seen legal cannabis growers banned for nothing, even with age and no sales, and everything is said in the video. This needs to be fixed big time, not to mention i see the 'traptown bot' still all the time on youtube, while accounts like me get ghosted for talking legally and adult like, in a mature manner." end quote

    • @dertythegrower
      @dertythegrower 3 роки тому +4

      Also... I want to add if you click 'sort by new' (which 99 % of youtubers never do) then you can see my above comment was actually my 1st comment, and it allowed me to post it to my non-sorted comment default comment as a reply. Proof it yourself, click sort by new comments box!

    • @jokerace8227
      @jokerace8227 3 роки тому

      More or less, but there are times one of my comments completely disappears immediately, doesn't matter if you change to newest posts first.

  • @jenniferrose8239
    @jenniferrose8239 3 роки тому +11

    Starting early is the best way getting ahead to build wealth, investing remains a priority. The stock market has plenty of opportunities to a decent payouts, with the right skills and proper understanding of how the market works

    • @jenniferrose8239
      @jenniferrose8239 3 роки тому

      I totally agree with you,the stock market is the most profitable venture I ever invested in, I reached my goal of $500k yearly trade earnings. Setting realistic goals is an essential part of trading

    • @jenniferrose8239
      @jenniferrose8239 3 роки тому

      Talking about being successful

    • @adamnoss4101
      @adamnoss4101 3 роки тому

      You are totally correct ma am

    • @adamnoss4101
      @adamnoss4101 3 роки тому

      And despite the economic crisis, this is also the best time to invest in bitcoin or the stock market

    • @adamnoss4101
      @adamnoss4101 3 роки тому

      Bitcoin is the future investing in it now will be wisest thing to do especially with the current price of 1btc now $43,800

  • @Locksmithcat
    @Locksmithcat 2 роки тому +2

    I 100% agree with company treat as disposable and every week agents are under pressure with quality score(internal audit isn’t fair).
    Also comparing with other agents such as graded on a curve and therefore some agent pass probation some one is can’t pass.
    Not team play work, very lonely individual role play.
    Stay away from this the worst job!!

  • @NotRealZeyad
    @NotRealZeyad 3 роки тому

    Dad:How hard it could be?
    After his Work In Mods:*Comes From Home and To the Bed Immediately*

  • @dragonskunkstudio7582
    @dragonskunkstudio7582 3 роки тому +2

    So I'm censored from using Twitter simply for having poor signal mobile device reception? How can I get on Twitter if I don't have a mobile phone, they demand a mobile phone number to send a confirmation SMS. I owned one for a day to realize that I live in a dead zone so I took it back.

  • @DRCrimeCircle
    @DRCrimeCircle 3 роки тому +2

    Imagine the moderator who saw the death of Gorge Floyd before us

    • @jorgerivas8494
      @jorgerivas8494 3 роки тому

      He hated America or should I say it that it waged war and started deleting as many conservative posts as it could.

  • @oldtestament8052
    @oldtestament8052 3 роки тому +1

    Free speech is very important just look at any country who censored it and what happens if you break that law. Can you imagine if you couldn't speak out about Trump and if you did death or imprisonment was punishment.

  • @luism5514
    @luism5514 3 роки тому +1

    Hear me out, maybe the focus shouldn't be on banning extremist language but instead on solving the fundamental issues creating it in the first place. Unless we just want to censor everything entirely.

  • @tonyrosetti2738
    @tonyrosetti2738 3 роки тому +7

    Lol at this being new in 2016. This has been going on on the internet for decades.

  • @IIISWILIII
    @IIISWILIII 3 роки тому +2

    The nuances of hate speech??! There is no such thing as hate speech

  • @Hollowdude15
    @Hollowdude15 Рік тому

    Wow did not here about this before using this app and great video man :]

  • @reakwon693
    @reakwon693 3 роки тому +4

    Posts like these prevented me from accepting an offer from once of those mentioned third-party vendors for a content moderation role. I’m so grateful for the comprehensive available reports from (former) employees. It almost feels like I ditched a bullet. Idk how it would have impacted my mental health. Please seek help if you’re stuck in this role. There is always an alternative way to earn a living. I hope the conditions improve for all those honorable people around the world who prevent us from trauma by making such a sacrifice.

  • @yunoscheng3522
    @yunoscheng3522 3 роки тому +10

    I swear this actually pretty interesting.

  • @aiseafuapau183
    @aiseafuapau183 3 роки тому +10

    New title: Why suppressing information and free speech costs social media companies billions

    • @dertythegrower
      @dertythegrower 3 роки тому +1

      This is coming... so glad!
      Twitter lost a billion per day after making their recent bans with a bias..

    • @ciaran6081
      @ciaran6081 3 роки тому +4

      freedom of speech has nothing to do with social media companies lol, it pretty much just means u can say things ab the government without them arresting you. its so overused

    • @r3dp1ll
      @r3dp1ll 3 роки тому

      we'll just go somewhere else. Their loss

  • @SagaciousEagle
    @SagaciousEagle 3 роки тому +3

    The issue about content moderation is when the moderator makes a human error in moderating content. It's like sentencing a truly innocent convict to prison.

  • @KindOfLittleSalty
    @KindOfLittleSalty 3 роки тому +3

    Maybe add a button that says something is you know...fake that the community can vote on?

  • @XOPOIIIO
    @XOPOIIIO 3 роки тому +2

    Not as much as antitrust problems if they refused.

  • @hadoukenhadouken9219
    @hadoukenhadouken9219 3 роки тому +2

    You wouldn't want to be associated with an entity that doesn't reflect your core values and/or product that your company is marketing yes?
    - The End

  • @zoomermillenial9557
    @zoomermillenial9557 3 роки тому +3

    Let users choose to follow and unfollow without big tech meddling

    • @MrxxVENUSxx
      @MrxxVENUSxx 3 роки тому +2

      So just let misinformation continue to destroy lives?

    • @zoomermillenial9557
      @zoomermillenial9557 3 роки тому

      @@MrxxVENUSxx If you actually believe that, you’re a pitiful little slave. Democracy does not function without information freedom.

    • @MrxxVENUSxx
      @MrxxVENUSxx 3 роки тому +3

      @@zoomermillenial9557 But it's not real information, it's just lies made to radicalise the right.
      Misinformation led to the Capitol insurrection. It makes people believe that the government is full of 'satanic cannibals'.

    • @zoomermillenial9557
      @zoomermillenial9557 3 роки тому

      @@MrxxVENUSxx You don’t know what you’re talking about. You’ve been fed too much misinformation by mainstream sources. Do you not know any history about media complicity in fooling the public? You really are a slave it seems.

    • @MrxxVENUSxx
      @MrxxVENUSxx 3 роки тому +2

      @@zoomermillenial9557 So I guess you watch Newsmax or OAN or some other far right 'news' program. Everything that doesn't agree with you is 'fake media'.

  • @ninjanerdstudent6937
    @ninjanerdstudent6937 3 роки тому +2

    4:22 He was told to blink during the interview. Blinking technology is the latest and greatest development done by Facebook engineers.

  • @stevenyirenkyi3178
    @stevenyirenkyi3178 3 роки тому +1

    Reddit just delegated content moderation to sub reddit moderators

  • @EllDavis
    @EllDavis 3 роки тому +2

    People enjoy anonymity on the Internet. They should do it like in Korea, where they have to enter their Social Number and if caught cheating will have to meet consequences.

    • @TheAndyW19
      @TheAndyW19 3 роки тому +1

      No, that is not what the internet is. Do that and you will drive millions of people to the dark net.

    • @Moodboard39
      @Moodboard39 2 роки тому

      @@TheAndyW19 some want to post anonymous, for many reasons, what's wrong with that?

    • @TheAndyW19
      @TheAndyW19 2 роки тому

      @@Moodboard39 Think you misunderstood my position, I am for anonymity on the internet and against using ID to sign up for services.

    • @Dara-wk5ty
      @Dara-wk5ty 4 місяці тому

      Sounds like China

  • @Anne_Onymous
    @Anne_Onymous 3 роки тому +2

    That's an understatement.
    ThemTube and Twatter should take note.

  • @darkdaigo5396
    @darkdaigo5396 3 роки тому

    Social Media Content Moderators to me is dead joke. People thinks its funny while looking at it dying.

  • @Chan-hr2sb
    @Chan-hr2sb 3 роки тому

    Not me getting 3 Facebook ads while watching this video

  • @bradygampper2509
    @bradygampper2509 3 роки тому +15

    Don’t be a ❄️

    • @Ndogg012
      @Ndogg012 3 роки тому +2

      Would save us all so much time and money.

    • @dannnyyang
      @dannnyyang 3 роки тому

      don’t be a ❄️ and post cp 🥰

    • @ecognitio9605
      @ecognitio9605 3 роки тому +1

      If you enjoy watching the kind of things they usually moderate seek psychiatric help...

    • @zimelo6957
      @zimelo6957 3 роки тому +1

      BradyG Don't be a 💩

  • @rothn2
    @rothn2 3 роки тому +8

    Agreed. As someone who does a lot of ML, it seems like this calls for an active-learning approach largely driven by AI, with a small number of experts. Hopefully, we can start laying the foundation for this ASAP from the human side as well by curating a small well-paid, well-treated team of domain experts to be the humans in the AI loop, so to speak.

  • @CJ-vi7xm
    @CJ-vi7xm 3 роки тому +2

    The internet is equal parts amazing, and horrifying.

    • @SemperAugustusBubble
      @SemperAugustusBubble 3 роки тому +1

      Hah I think it's more like 1 part amazing for every 10 parts horrifying.

  • @duyduhh3798
    @duyduhh3798 3 роки тому

    Because paying workers is expensive? Let's raise the min wage.

  • @mattnaka6437
    @mattnaka6437 3 роки тому +3

    Are you even on the internet if you never accentually saw a beheading

    • @alexm566
      @alexm566 3 роки тому

      or two girls and one cup..

  • @UHaulShorts
    @UHaulShorts 3 роки тому +3

    Silicon valleay = nsa west

  • @BWater-yq3jx
    @BWater-yq3jx 3 роки тому +2

    I like the ideal of free speech, but the sad reality is that most people don't have much to say that's worth hearing.

  • @GameFuMaster
    @GameFuMaster 3 роки тому +1

    "platform moderation" you mean publisher

  • @jamisonmunn9215
    @jamisonmunn9215 3 роки тому +2

    They are stupid to spend that money. How about anything goes? Thats free.

  • @keenansubramoney4920
    @keenansubramoney4920 3 роки тому +3

    The worst stuff online is the self harm , you hurt yourself and now you have some desire to scare everyone else , pathetic in my opinion.

  • @xianthegaian4060
    @xianthegaian4060 3 роки тому +3

    Thanks for the video, but I have a question, what about when the ai is attacking me and infringing on my civil liberties? It's it would be impressive if it (ai) wasn't so intrusive and abusive. It even threatened my life recently, hard to believe but it's true.

    • @gogudelagaze1585
      @gogudelagaze1585 2 роки тому +1

      You are on a private platform, not in a public space. Therefore you have no civil liberties. The only rights you have here are the ones written in UA-cam's Terms of Service.

  • @ebena.k.8032
    @ebena.k.8032 3 роки тому +1

    I didn’t realize all this ensues in the background

  • @avpowerstn1
    @avpowerstn1 2 роки тому

    Mussolini said the exact same words..."exactly" 😉

  • @masseiy
    @masseiy 3 роки тому +3

    Content moderators should be paid at least $50,000/year.

    • @BlueSky-kh8ue
      @BlueSky-kh8ue 3 роки тому

      They are paid however much it takes until they are willing to work for the money.

    • @TKUA11
      @TKUA11 3 роки тому +1

      They should be fired and paid 0

    • @oo--7714
      @oo--7714 Рік тому

      £30k-£40k, 50k is a lot

  • @rahshamata8127
    @rahshamata8127 Рік тому +1

    Until AI improves and is implemented into the internet as complete content moderation then these people working in the profession of content moderators should be at the top of these tec companies concern in the sense of human welfare and proper financial compensation and support. This all sound like the job of content moderation is like having a job in a psychological abuse factory, it's all kind of messed up...
    We need AI responsibility programed AI with human safety & wellbeing in mind, the internet isn't a safe or secure environment as currently functioning...

  • @austinhernandez2716
    @austinhernandez2716 3 роки тому

    This shouldn't exist. I support free speech and social media companies should as well.
    All I gotta say is be careful what you wish for. They WILL come for you or someone you like eventually.
    Also, apparently these companies think they can find people who are omniscient apparently. These are the people who would be banning users for saying that Iraq didn't really have weapons of mass destruction.

  • @Raegoul
    @Raegoul 3 роки тому +7

    The earth revolving around the sun theory would be censored as misinformation in todays content moderation climate. Just like Galileo was sentenced to house arrest for something that we know now is true. Wrong think and unpopular opinions should not be moderated. The only thing that is moderated should be things that are actually illegal.

    • @Moodboard39
      @Moodboard39 2 роки тому

      What about misinformation?

  • @simplemeow6887
    @simplemeow6887 3 роки тому +1

    How long?????

  • @omarmahfouz5599
    @omarmahfouz5599 3 роки тому +1

    Does the dark web have content moderators?

  • @guitistic
    @guitistic 3 роки тому

    13:36 "Apple and Android" lol

  • @FendiGarcon1
    @FendiGarcon1 7 місяців тому

    Ah yes but shoving religion down my throat will never be a consideration of false information

  • @JuanJohn013
    @JuanJohn013 3 роки тому +5

    They’re just plan overreaching.

  • @popcolgate9490
    @popcolgate9490 3 роки тому +2

    Misinformation and hate speech on social media has been responsible for many deaths for the last decade. So i believe content moderation is necessary. But, there should be a transperancy on how a social media post is seen as misinformation or hate speech.

    • @jorgerivas8494
      @jorgerivas8494 3 роки тому +1

      No it hasn't commie

    • @Moodboard39
      @Moodboard39 2 роки тому

      hatw speech is not illegal

    • @Moodboard39
      @Moodboard39 2 роки тому

      people are to soft to hear that....and want content remove

  • @davidomego
    @davidomego 3 роки тому +1

    Question: Could you also refer to "Civil Unrest" as "Uncivil rest"? I'm serious, really curious, need your opinions, thanks.

    • @karsim83
      @karsim83 3 роки тому

      No since uncivil means a person who is rude/impolite.
      So it would mean there is a impolite/rude rest, which dont make any sense.

  • @nimsycollection636
    @nimsycollection636 3 роки тому +3

    BS

  • @Tindiil
    @Tindiil 3 роки тому +1

    Pepe isn't racist.

  • @aerotecvideo1270
    @aerotecvideo1270 3 роки тому

    Bad lies don’t need to be hidden, but bad truths do,.. hence censorship,.. it’s my responsibility to disseminate the words I read. Do you really want that responsibility ?

  • @RandoomDude
    @RandoomDude 3 роки тому +2

    follow the 4chan moderation model, they'll do it for free

  • @GTAFan-kf9me
    @GTAFan-kf9me 3 роки тому

    We are really living in weird times.

  • @mchelewashington2024
    @mchelewashington2024 2 місяці тому

    So now there's AI moderators. So AI is going to be checking people's content?