Standard Bank refutes clients' accounts hacking
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- Опубліковано 5 вер 2024
- Standard Bank has sought to allay client fears as it refutes claims by
some of its customers that they have been hacked, with some claiming
money has been removed from their accounts.
Without acknowledging existing online banking glitches, the entity
confirms that there has been no breach in its system amid a spike in
month-end transactions.
Apologising for its delayed response, the bank has also assured
customers that its systems are secured with multiple mechanisms.
Standard Bank's chief risk officer for personal and private banking
Thabani Ndwandwe discusses this with Tumisang Ndlovu.
Tune into Newzroom Afrika DStv channel 405 for more.
9K disappeared from my account on Sunday yet there's no 'breach'...Thabani your bank is not doing enough to protect its clients
You can't hack a bank without insiders jobs.
I thought I was the only 1 having this problem. I have a fraud case open from last year. Still no response . Last month, i had fraud on my debit card and am still awaiting a response from their fraud department. I think im going to be changing banks
He is a liar. R30 000 was taken out of my family members account. The fraud line hasn't been taking calls. We were trying for over an hour.
Media spin, there's definitely something up at their bank
Same
15k missing. No response from Standard.
25 000 stolen from us. Standard Bank only gave back half, in spite of them being insured against it
This is definitely PR spin so that clients don't panic and withdraw their money from this bank
Slippery slope when you move away from merit as the basis for who you employ. Inevitably the castle will crumble. Contractors called in to solve the problems.....now the contractors have everything! All well getting those degrees and buying R50K suits, doesn't unfortunately make you what you should be.
Pure lies! They are covering this up, my sisters account had 3k and 13k debited(unauthorized) from her account on Monday. Yet they say there's no breach
Looking at thecomment section i would say this guy is lying
just look at his face and eyes.. he knows something!
I can’t even go through on the call, they can’t even call back
He's talking crap. My daughter has over 11k defrauded yesterday. On flights to Brazil apparently. Took over 2 hours to get through to their fraud line who could not even confirm that she'll get her money back. And why did he not commit to a timeline to do the investigation. They don't bother contacting anyone. This is a PR hatch job. They've been hacked, plain and simple.
On Sunday, my daughter's account was hacked for R8200 which was declined because her limit is set to R6000. They then succeeded in transferring R1500 out of her account. The culprits are called Dudu Auto Center, located in BRAZIL. What a coincidence.😢
Standard Bank has had issues for the past few years, especially system outages
And we are required to pay for new cards
I was not required to pay for my new card
I will sue them and they ll will pay more than that was taken from my account. Liars
Yup money was taken out from our account .... time to move to another bank.😡
FNB the same
There is no doubt that this is an inside job. I had 4500 Rands taken last week at 500 rand increments every 10 mins. The reference was Biokort !!!!😮😮
Standard Bank is always a problem
Why only at standard bank.
R21000.00 was stolen out of my personal account and R68000.00 out of my account on the 2nd July. I've supplied statements opened a fraud case and supplied an affidavit from the police as requested by Standard Bank. I still haven't been compensated by Standard Bank.
R68000.00 was stolen out of my company Canvas Construction's account.
😭😭 i'm very disappointed with them after 23 years. 💔
Sorry for you, have you ever seen that your pants are on fire 😢
16,000 missing from my account on the first of july, i called and complained to the fraud department and it eas refunded on the evening the 3rd of july.few hours after, the money was gone again and till now, they are not taking calls again
I took an Uber on 2 June but found 12 extra “Uber” charges since then - and Uber confirms it is not their charges. I reported it and for three weeks I only get sms’ stating the case is being investigated - no results!
Standard Bank and Mastercard have always had my back . I have no connection apart from being a customer.
I reported my case on 22/07/24 still awaiting a response.
Are you sure about the date you wrote dear?
Me too
Definitely moving banks after this.
Standard bank are vigilant 24/7 365 days a year , and they are good . No problems here for many years .
Looks like you the only guy with no issues out of 100+ complains
@@Ritesh-yy1zr they have often phoned me when I made a big unusual purchase (like a online plane ticket) and asked if it was me .
@@Ritesh-yy1zr Standard Bank and Mastercard have always had my back . I have no connection apart from being a customer.
Today my account was hacked
Chief Risk Officer, you are saying zilch! Rubbish! Std Bank is worst of all banks i.t.o. IT systems Today. From leaders to tailer! Is it SAP?
Something is wrong with my account, Standard bank not responding...Dam u
Standardbank charges R100 honoring fee if you have insufficient funds in your account. Even R1 too little...Think twice before opening an account with this greedy bank.
CAPITEC
But this is a clear explanation and it happens in banking
He talking bull......pay the people's money.....
Mmmmmmmm
Standard Wank
🤣
contact the banking ombudsman! take SBK to task on this and dont let up because something fishy is going on here
Semantics.
BREACH : "Any security incident in which unauthorized parties access sensitive or confidential information."
COMPROMISE :"information that may have been obtained by an unauthorized source at a merchant or through a merchant's processor. "
Regardless of whatever words std bank has a security problem.