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9Velo LV45 - Flawed Chinese Wheelset - Do NOT Buy
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- Опубліковано 2 гру 2023
- So this is my 1 year review of the 9Velo LV45. It is a carbon fibre wheelset from China. It worked great at first, but I've had a lot of problems since.
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UPDATE:
9Velo got back to me, and agreed to replace the rear wheel.
They admitted there was a problem with a small batch of rear hubs and have updated their design, so hopefully there should be no more problems moving forward.
It's a shame it took me making this video to get a response, but everyone makes mistakes and considering the good value their wheelsets offer I believe they deserve a second chance.
I'll upload a new video showing the updated hub when I receive it.
Thank you to everyone watches and subscribes!
Hope you have a great 2024!
I wonder if their delay was down to them waiting on the new hub design that Hambini appeared to get (DTSwiss style), which is a much stronger design in general).
That being said,
A) takes very little time to stay in contact with the customer and give them realistic expectations on timelines. It's the silence that kills.
B) offering you something to take down the negative review is exceptionally concerning.
For a brand not to get back to you would be it for me. Hence I don’t buy Chinese brands with no front facing infrastructure.
Wow. I recently asked a wheel builder to make me some very similar wheels. The price was 50% more than the last pair i bought, was getting a tingle of sticker shock. As i discovered 9velo online the next day... plus Hambini review. In light if your review, my friend suggesting i go for stronger rims, brass nipples, swiss hub and that the previous wheels have 10,000km on them. I want to thankyou, for dispelling such thoughts.
Just got sent this video, pretty alarming. I am 90kg and have been riding the lv55 for a while, no issues. The hub may be different to yours, not sure. You're right its happening due to high torque and cracking the ratchet ring which looks from your photos is very badly supported. I don't notice this on mine! Hope you get it sorted, I'll ask them about this case.
Just checked, your hub seems to have a milled slot all around the ratchet ring (so there is no support). Madness, mine doesn't have that! It is fully backed with material
Hey PT, got the LV45s with your discount, thanks. Mine are fully backed with material as yours so no issue there. Though, they did develop after 5k-6k a rattling and creaking noise in the rear hub (checked vs a DT swiss dicut hub to make sure it was the rear hub doing the actual noise) which appears to be the same as here. ua-cam.com/video/URpbbmp26Iw/v-deo.htmlsi=mbNv6S5QoZm-kZ-O. Did not bother much as I am in the process of replacing the rear with a dt swiss 240 exp. Also I did notice that the 1526 LLB drive bearing was quite rough and removing the seal revealed a mess inside. Also replaced the front bearings with original NTNs 6802 and at least turning them without any load they are much smoothe. The front wheel was also offset to the left quite considerably. LBS was easy to fix though
I'll check mine as I've bought the 3-pawl rim brake version.
Oddly enough the website shows that they have upgraded RVL to DT ratchet system since my purchase ...
Dear Jarrod, thank you for sharing your experience with 9Velo product. We appreciate your feedback and would like to apologize for the issues you experienced. We take all feedback seriously and are committed to providing the best possible customer experience. We have since improved the hub design and would love for you to try our upgraded LV wheelset.
Though the product was provided to you free of charge, we stand behind our commitment to customer satisfaction and would like to offer our support, as we are committed to supporting every customer and rider. Please keep in touch so we can assist you further. Thank you again for your feedback.
I was considering this wheelset after watching Hambini but after watching your video that changed my mind. Thank you for having the courage to put out this video. I hope 9velo will make improvements of their design.
i believe the new 2024 LV version 2 hubs are much better designed Hubs. i'll let you know as i just ordered some.
@@jamesfernando2972 any feedback on your wheels?
@@jamesfernando2972 hows the wheels? its been 5 months and im currently looking to buy some
Totally get the concern about wanting to be appreciative towards companies giving things to review, yet also wanting to be completely honest & show integrity. Showing the whole story and your frustration will save a lot of cyclists the same frustration. Good work! Sorry about your experience - any thought in trying to take them to a wheelbuilder and getting a quality hub? That will put the rest of the wheel to the test.
Yeah it's really difficult to find the right balance for sure!
I don't have the rear wheel at all now, only the front one. If I knew they weren't going to send it back then I would've looked into getting it re-built, but it's all in the past now. I have a much sturdier set of gravel wheels to use for the winter, maybe next summer I'll think about getting some lightweight ones again 😂
Good job naming and shaming, keeps us from wasting money. I'm currently working on my 3rd hub from my Giant PR2 wheels. So far they've been replaced under warranty.
Thank you. Cancelling my order now. 100 kg sprinter can not have this problem wheelset
lol. I bought a counterfeit Zipp wheels for $400 and 3yrs after of everyday commute and weekend rides, still staying true and no issues at all. 😂
Not bad at all! Maybe they accidentally sent you a real set 😂
The weight limit generally refers to system weight, not rider weight. It also includes bike + all kit and stuff on bike. For a 100 kg guy with a 10 kg bike, two water bottles, and a couple kilos of clothes / kit, you could be getting quite close to that 120 kg weight limit!
I have a reasonably weighty friend who's about 110 kg without bike & kit and scary strong, he has chewed through hub internals and cracked bearings before. If you're a larger guy, finding the right wheelset is a wholly different challenge
Hey! I've been looking at the brand for a few days now and I stumbled upon your video. I can see that starting with Dec 23 they started changing the rear hubs with a similar freehub as the DT Swiss, the ratchet system. So maybe you're getting the upgrade soon. Hope you get the wheels soon and please make an update video.
Yes it seems they’re changing all their wheels, I’m not sure if that’s in response to this video or not. But I can tell you for sure that I won’t be getting the new upgraded ones. They contacted me asking me to delete this video in exchange for the new ones! Which of course I’m not going to do, my credibility is worth more than a free set of wheels 😂
If I were you I would find a different company to buy from, I wouldn’t be giving my money to a company that does such shady things
@@JMower My man. Good on you for not selling out, for the benefit of the rest of us everyday joe's our there!
Latest news from 9velo about this video as I asked for more infos:
"We understand that you may have concerns about the quality of the hub after hearing about the hub failures. However, we want to assure you that we have taken the necessary steps to address the issue and improve the quality of our product. LV/CD 45 2.0 hub has a different inner system. Although all of the models are tested in the house and outdoors, unfortunately, we found a batch of problematic hubs last year (not strong enough interior teeth by raw material from a different supplier), which is not in line with our quality control. We have replaced the whole rear wheel for those who received the affected batch of wheels. And we have made sure of the quality control of the hub since.
We offer excellent customer service and support to ensure that our customers are satisfied with their purchases, and that's why we do the best we can to resolve issues quickly and efficiently if there are any. "
That exact problem eventually happens with most modern freehubs. I've just had a Shimano microspline collapse in the same way. Never used to happen with hubs from 25 years ago!
I've got several old Shimano loose ball hubs that I've ridden for numerous decades. I still ride a first generation Dura Ace 6 speed cassette hub. I got it used for free. Still smooth and silky as new. I still ride 50 year old campagnolo record track and freewheel hubs. These hubs are legendary. They still coast and roll more than a football field from 15 mph.
The only time any of my Shimano hubs have failed, I was riding repeatedly through knee deep creeks. That was my decision, I had to get out of a thunderstorm.
These hubs only fail from user ignorance and neglect, like quite a few other brands. There are plenty of good alternatives. Affordable ones too, but I really like Chris King best. I'm a pro wheel builder, mechanic , mechanical inspector and retired machinist. My CK hubs have lasted over 200000 miles. I service them regularly. Before and after every winter. Just like my other stuff I ride in winter. I ride about 20K a year thru most any weather. I've never replaced a single bearing or part on my several CK hubs in nearly 30 years.
On modern hubs, dummies believe they'll last forever because they use 'sealed cartridge bearings'. Nothing lasts forever. But that must be (not so) common sense.
Most riders completely ignore ALL their freakin bearings, (we do happen to roll on them) because they're dirty, greasy and hard to see. THATS my job security! 🤑🤑🤑
New Shimano microspline hubs are problematic. I've seen several of them fail just in a couple years. Shimano is devolving like most of the rest of the cycling industry. It's almost all marketing BS, designed perfectly.....
to separate the 'suckers born every minute' from their worthless money. How is this not obvious to so many consumers? Maybe I'm just jaded 😂
This definitely happened with hubs from 25yrs ago
was thinking about buying these 6 months ago. Decided to go for the orome valar TH50D instead and have not regretted it since. Had zero issues so far.
Interesting! I was checking those out myself, they do some good deals especially if you get a frame as well!
It looks like all but their cheapest wheels now use ratchet style hubs, so apparently the pawl hubs were a problem. I'm about 200km into their GV45 wheels with ratchet hubs and so far so good, with some 15% grades in there. We'll see after 2000K though. This video made me feel a bit nervous about my purchase. I appreciate your update video and honest assessment.
Hopefully you’ll have better luck than I did!
They actually contacted me recently asking me to delete this video in exchange for them sending me the new updated version. But I think I’m going to turn them down, I’ve had enough of dealing with them now.
I hope your wheels last for a long time and have no problems 🙏
My Chris King hubs have over 200000 miles on them. The oldest ones are nearly 30 years old. I've never replaced a bearing or a single part. I just service them regularly and they all seem to last indefinitely.
We PAY for we get, one way or another. It's not often visa versa.
Something similar happened to me with Superteam wheels when riding up to the Col de la Loze during the Tour de France stage 17. Luckily, I had a spare wheelset. It's a shame that the Chinese manufacturers shoot themselves in the foot like this. 🤷♂
there's a lot to be said for the factory wheels, and warranty etc, these companies coming out of a country with limited consumer rights impose that on their customers. Here's the thing, you save money initially but if there's an issue its a nightmare to get things fixed/replaced, and of course the safety issues around poor products. In one of your pictures the hub look distorted, that would be inferior manufacturing - hub design/material was unable to contain the pawl pushing against it leading to failure - of course if they tested it under load they would have discovered this but its all about making money short term, Wham Bam! funnily enough I was looking at one of their wheelsets, not anymore. I just don't need to take the risk and of course customer service = zilch. If you hadn't made this video you'd still be waiting.
thanks for being sincere, it require strong values
Thanks! I hope honesty and integrity will help me build the channel in the long term, rather than just making false reviews of everything that gets sent to me
I bougt these wheels a week ago, still haven't ridden them.. i saw a Peak Torque's video where he reccomends them ..
Now i'm worried..
Hopefully you'll have better luck than me!
One of the reasons i kind of want all these cheap aliexpress wheels to come with DT copy hubs. Theyre relative bulletproof, especially at lower ratchet yooth counts
Moral of the story, stay away from wheels that use V260 Straight Pull (3-pawl), Center Lock, 12*100/12*142. It's interesting that Joe sells them on his PP store....But thank you for being honest.
I can't really see how this could be in any ways related to rider weight at all. Even a 60kg guy could put the exact same torque through the hub by pushing the same watts at the same RPM that you do. Obviously you would have to be pretty fit to be able to do that, but the point stands. The weight alone doesn't really have any effect on the hub, the torque does however. The rider weight is mainly on the axle.
Also fits the time of occurrence, low-RPM climbing is when the torque on the hub is the highest.
Anyways, what I am trying to say is I think you are giving them too easy of an excuse by mentioning your weight, I think this hub is just complete trash to be honest.
Interesting! Like I said I'm no engineer or mechanic, I just assumed more weight would mean more force on the hub. I guess the weight would have more of an affect on the spokes and rims?
Maybe I was too easy on them, I was trying to be quite fair as I don't have a lot of experience with wheels, and wanted to make sure I wasn't saying anything that was downright wrong
@@JMower of cause I totally get what you are saying, always better to be a bit careful with statements like these. I just wanted to give my two cents on the topic.
@@JMower and kudos for handling this in such a transparent fashion. Even disregarding any potential technical deficiencies, they deserve to be put on blast just for their communication (or lack thereof) alone.
It seems like doing the right thing in a situation of conflicting interest is important to you. You are honorable and have swayed my choice. I am now in the market to buy a wheelset and was about to go with 9Velo due to Trace Velo's 8 month old positive review; however, your video convinced me to look elsewhere. Your video seems very real causing me to imagine that I could experience something similar.
They were also at the top of my list until I saw this. The company really needs to respond to this. They are completely out of the running as of today.
Thanks for your trusting me! It means a lot 🙏
I have an update:
today they contacted me asking me to delete this video in exchange for them returning the wheelset. Of course I’m not going to accept their offer. My honesty is worth more than that!
I hope you find a different company to buy from, 9velo’s behaviour is terrible and leads me to believe they’re untrustworthy
They reached out to me today. They offered to return the wheelset in exchange for me deleting this video, which of course I’m not going to do. I hope you find a different company to buy your wheels from, as 9velo’s behaviour is terrible.
There are many other bike manufacturers just like this as well. Buyer beware. It's your hard earned money and your valuable time. Be wise with that.
I'm a pro shop mechanic. It's all as plain as day to me. It's also my certain job security! 🤑🤑 There are plenty of much better alternatives.
Marketing BS rules in the larger cycling industry. They know for a fact, there's a sucker born every minute. It's a marketing rule.
This industry in general ashames me.
these hubs are off the shelf parts from h-works, model HW-260, though as someone pointed out they've switched them for a 24 hole steel spoke version of the HW-270 that isn't listed on the h-works site but is also used by farsports.
Watched this with interest as I have recently purchased a set through Panda Podium, my ratchet ring looks totally different to this, it’s bright silver and seems to be much thicker too, it’s supported to the edge of the hub also.
My wheels are the LV45 with the 3 pawl freehub, so should be identical (in theory).
You should have only got a powerway R36 rear hub ( which is fairly cheap) and ask your local bike shop to rebuild it with this hub...a rear hub is only one small part of complete wheelset..
At least you have mountain bike shoes. I walked 10 km home in road shoes
hahah you're not wrong! 10km in road shoes sounds brutal
Low Crank speed and high torque is the toughest conditions for the hub. The actual rims are said to be decent. Cheaper hubs are potentially problematic. I build my own so i get good value and components.
Pedal cadence has nothing or very little to do with it. The big factor is rider size, climb steepness and gearing. This is a road bike application with a relatively light rider. Torque values are minimal when compared to other situations.
A clydesdale mountain biking will produce FAR more torque on a freehub engagement system.
Up from that would be a clydesdale mountain biking on an e-bike where you'd see even higher torque values.
And the ultimate? A mountain tandem where you have two riders applying power to the rear wheel with two ADDITIONAL factors: zero front wheel lift and nominal - if any - rear wheel slip. So riders can just apply power without those two usual limiters. This is a nightmare scenario for a rear hub. This also explains why I've blown up six rear hubs mountain tandeming.
I look forward to the hub carnage that mountain e-tandems will create in the near future!
Three hubs can withstand very high torque loads:
1) Chris King
2) DT/Swiss (and even better it's predecessor, Hügi)
3) Rohloff Speedhub
I nearly bought a pair of these recently ...Luckily i have been wrestling with the idea of spending so much on wheels for such a little return...The idea is to get fit and to do that you just need to go hard enough ...its not about speed..Thanks for the upload
Thanks for watching!
Yeah you're 100% right, I think for most of us the majority of cycling products are a waste of money. Unless we're racing where the slight advantages make a difference then I don't see the point. We can easily get fitter and healthier using a cheap and simple bike
My favorite and most used bike is a fixed gear cyclocross rig.
It was nearly free. I put it together from mostly a pile of old junk, besides building a baller set of White Industry wheels. I even got lots of these parts waaaay below cost used. The bike has been almost totally reliable for over a decade. I often attempt to break it. My first frame, given to me by a Euro 'cross pro who built it, died in a weird fatigue failure. Go figure. I use a bit heavier frame now.
Fixed gear off-road is more fun than should be legal. It forces you to pay attention. It's a wicked training tool and a killer workout, even in just a couple hours. You will learn how to suffer if your mind is strong enough.
It's the RIDER, not the freakin bike. Any bike will go where you will it to. I've ridden road bikes off-road since before MTBs existed.
Fixing will force you to pedal correctly in a very natural way. It will also teach new skills and build more muscles. It will definately force you to push harder and surpass your pre conceived limits.
Back in the day, many Euro pros rode fixed gear all winter to train or they raced on tracks.
Mine are doing great. I have about a 1000 miles on them so far. Fast and light.
Do you have the pawl type hub or the new ratchet DT style hub?
@@chrisscott8362 I don’t know. I bought them last September I believe
from my point of view as a bike mechanic looks like the hub sheel wasnt round anymore after the first failuer and if they fixed them buy replacing the hub your rim tape would likly have been removed i think they may have just removed the broken sproket and put a new free hub on as after the 2nd faluer the hub shell looks even more deformed making me think that the hub had be make weaker after the first faliur so only replacing parts of the hub not the hole thing led to a weaker hub shell the couldnt take anykind of force. i also havent seen a free hub of this sytle fail like that befor mostly only see this tipe of faluir on threaded free hubs that are some what easy to replace
Was about to order based on Hambini review and PK, but I'm not going to anymore. Not worth the risk
Dude i just subscribed your channel! Because you tell true!
Changed my mind on 9velo
ELITE Wheels are awesome
I've had good luck with mine after about 1200 km.
very unfortunate! I have a pair of LV45 and LV55, both clocked about 5000km and run smooth as silk. BUT I have the 36 tooth ratchet freehub...
Wjat do you say to this @hambini
surprised your LV's come with the non ratchet hub. Mine came with the V261 ratchet hub
Hambini was just praising their hubs in a new video
I think it is more related to your max torque up of the saddle than weight which is equally bad. Max weight would have more effect if you had broken the wheel somewhere else taking a big bump at high speed or during a descent or the combo high speed + bump + braking. IMHO
That makes sense. The roads around here aren't the best, I've hit a few bumps for sure, but it's no excuse when my cheapo wheels survive the same bumps with no problem
The website now shows that they have upgraded the hubs as of 10 Dec 2023 for the LV series hubs. I wonder if it is to fix the issue you had
Good catch! I hope so, glad they're making changes based on feedback I guess
They don't use the pawl system for their better freewheels now, they use the same system as DT
seems like we are dealing with the talent of pulling 3000W on the climb :)))
@PeakTorque any comment on this?
I’ve been riding the shit out of mine for a year. Love them
I wonder how is there so much grimy oil after just 200 km in your free hub?
I have the same problem on the mtb wheel ,the drum crumbled
Hey pal, sorry to hear that you’re having this issue too. Did you contact them? Did they fix it for you?
Send them to Hambini which posted 9Velo wheelset review. He will get to the bottom of your issue.
My cat just watched this and couldn’t take you seriously with that hair. Typing for him as his digits aren’t compatible with the iPad.
And Hambini would have you believe the brand is the best thing since sliced bread.
They shouldn't bust like that whatever your weight. Was considering buying a pair but for the 250 grams saving, it's not worth it.
Hmm here’s where we’re taking a chance with those off-brand Chinese wheels. Maybe the rims are ok but it’s the hub that corners are cut for cost savings. The fact that they didn’t reply to your emails in a timely manner is not good. I see they replied here but they’ve already shown their poor customer service as well as poor material hubs. The ratchet system in there must not have been heat-treated, was machined too thin, or is a low-grade steel
That weight limit you showed is usually for the frame not the hub. Your pedal torque is definitely more than listed on the website.
Well I won’t be buying wheels from them or any Chinese company if they’re using their off-brand hubs. Stick with major brands hubs like Shimano, Hope, or DT Swiss and you’ll be fine.
Maybe you should ask hambini for an opinion
It is pretty unfortunate, even though they replacing your wheel can you able to use this video title to major component brand? Proabably you cant say dont buy this to zipp, specialized or sram etc.
I'd say you were lucky - the crappy free wheels could have failed like the old Spinergy REV-X and you'd be reporting from a hospital bed! Dunno why each generation has to learn "If it (in this case the price) seems too good to be true, it probably is." but they do, but at least in this case you can share the experience with others so they might avoid the same mistake.
These 9Velo mofo's deserve to go out of business and are lucky they're in a place where lawsuits can't catch up with them...but they'll probably keep-on with it using a new name to sell shoddy stuff to clueless suckers.
Currently they list: "Rider Weight Limit: No Limit" whichseems to mean no weight is allowed.
Hahah not sure what to make of that!
Everyone know the best chinese wheels are Elitewheels
I've heard great things about them, will definitely be buying a set in the future!
@@JMowerI've heard of people getting ignored by them too...
DT swiss and Campagnolo is the best
Polso hubs also junk. No replacement parts available. Just saying.
You keep banging on about your weight... power and torque is what contributed to this damage and these are a product of how strong you are and how weak the hub is, not your weight.
Yikes.. I pay extra for better quality
These kinds of CCP Companies always responds defensively, rude, and gaslight their customers and will ignore you. But the moment the defects gone viral, especially from a westerner, they will save face and suddenly give you proper service.