In August and November last year I got "the call" on my Helm Vanuatu and Komodo. I paid £250 and £258 for each watch respectively with zero additional charges. From what I can gather this seems to be the norm for Helm customers in the UK as for some reason they are slipping through Royal Mails net. The Origin is heavily influenced by the Vanuatu and in it's favour is readily available. However, at £360 delivered I'd sooner wait 2 years for a Helm.
Sorry, only just seen this! Well done on your Helm ; ) Erebus seem to have matched Helms 'price you see is price you pay' now at least. Hopefully restaurants in the UK will do the same too soon lol!
I’m getting a black one too due to arrive Tuesday but haven’t received the bill from DHL yet. I worked out the expected duty a few months back when I ordered the watch. There’s an import duty calculator thingy on the government website. You select the category of goods and price with shipping and it gives a figure. With Australia at this price there should be any duty, just the VAT then a DHL fee if they must. I did this with a customs person guiding me on the phone so I doubt I got it wrong. One thing from posts on the Erebus Facebook group is it appears that people are getting charged varying costs which doesn’t make sense at all.
At point of checkout it would be great to see an accurate list of ALL additional costs. Trying to work it out yourself gets mixed results it seems. I'd like to see the full cost of anything I buy being a basic requirement, and any seller should supply that info. Too much to ask? From a seller's point of view I suppose they really don't want that extra cost showing as you are about to buy something. As the additional cost may lose sales...
I went in eyes open purely because it was Jody, but I will be going back to boycotting anything delivered from abroad by DHL. I think a lot of people will feel as you do. Some people do not seem to have paid as much, but it's difficult to know for sure.
In Australia, Jody's prices are in Australian dollars (aka the Pacific Peso). They are AU $515 on a bracelet. This includes Australian GST (similar to a 10% VAT) which is US $336 = GBP 267 at the moment. I think you got a good deal.
Erebus have now sorted a door to door cost at point of sale for UK customers 🥳 I hope my efforts helped to make this a reality for something that really should have been in place from day one 😈
Hi, no its not! Feel the video is about the cost of buying an Erebus Origin in the UK. Erebus choose DHL and so it is 'very much' to do with them. All I have done is give potential UK customers some facts so that they can make a more informed decision on whether or not they want to purchase an Erebus or use other companies that ship via DHL. I think this will hinder the company, sometimes unfairly unfortunately, and I hope it is something that Jody can address and/or tweak for the next release ; )
But have you looked into what FedEx or other reliable international couriers would charge for comparison? Others may charge the same or more in fees and duties. I get the point of your video, but more than once you say you're not that bothered but then make a long video about it.
@@CarlLundgren-w8u I have only ever been charged an admin fee by DHL. I do not feel the need to look into anything further as I was simply stating facts on the Erebus shipping into UK situation so that people can be better informed. There seems to be wide variations on what people have been charged, so hopefully that's positive for some.
@@CarlLundgren-w8u Probably not £146.66 for one watch and a strap pack ; ) If this is true (not that I distrust my viewer/commenter) Jody/Erebus needs to address this matter publicly and apologise for burdening the UK (his country of birth) with DHL!
The cost of importing one into the UK put me off. I have to say though, seeing the reaction on here and other social media platforms has re-ignited the itch! I think I might have another look. The brown vans are UPS by the way.
Hi there, Well I knew what it would cost to have shipped (although a lot of people it seems did not) and I am really pleased. Not sure I would do it again though, as I vowed never to buy anything shipped into the UK via DHL ever again.
Great first effort I thought, and hopefully the UK postage situation can be improved in the future. I would actually love a 'MKII' if it had the right tweeks!
@@wristopia4101 and great to see you've attracted a whole load of attention for the review, good choice of watch and I hope it brings in the subsribers mate!! 😎
@@andrewthacker7660 Wow, that's bizarre but well done ; ) I paid what I expected, and my bezel was straight so cannot complain. Two bracelet screws I had not touched started to undo themselves though and they were all loose, so maybe pinch all of yours up.
Hello, I'm in Mexico, DHL also delivered me and it is the same situation with their rates, they had charged me more than the custom taxes, if they at least warned you, you could evaluate your options of delivery,
There seems to be massive differences in what people are paying. Seems to be between £38 and £146.66! There seems to be a claims process for overcharging. For most people its probably not worth the hassle, but your case seems exceptional.
DHL sent me an invoice for £114. After seeing others were paying around £60 I queried it. They said the first invoice was wrong and I owed £62,50 I paid it and received the watch. The watch is great but after watching this video I thought I had paid $299 Australian dollars for the watch. So I've spent a lot more than I thought.
Hi, glad that you got it sorted, and hope you are pleased overall. I had already vowed not to buy anything shipped into UK by DHL, but made an exception for Jody's watch. It's very unlikely I would do that again for the next one, no matter how much I like it! I would probably wait to see what turned up on eBay.
In August and November last year I got "the call" on my Helm Vanuatu and Komodo. I paid £250 and £258 for each watch respectively with zero additional charges. From what I can gather this seems to be the norm for Helm customers in the UK as for some reason they are slipping through Royal Mails net. The Origin is heavily influenced by the Vanuatu and in it's favour is readily available. However, at £360 delivered I'd sooner wait 2 years for a Helm.
same here in Germany. It was a nice surprise but I really wonder what’s going on.
Sorry, only just seen this! Well done on your Helm ; )
Erebus seem to have matched Helms 'price you see is price you pay' now at least.
Hopefully restaurants in the UK will do the same too soon lol!
In Germany VAT is “just” 19%, but we have to pay it on the total, that is watch plus custom duty plus shipping.
The £14.13 might be 5% Duty of the watch plus delivery ($334) - and then converted to GBP at whatever rate at the precise moment DHL dealt with it.
I’m getting a black one too due to arrive Tuesday but haven’t received the bill from DHL yet. I worked out the expected duty a few months back when I ordered the watch. There’s an import duty calculator thingy on the government website. You select the category of goods and price with shipping and it gives a figure. With Australia at this price there should be any duty, just the VAT then a DHL fee if they must. I did this with a customs person guiding me on the phone so I doubt I got it wrong. One thing from posts on the Erebus Facebook group is it appears that people are getting charged varying costs which doesn’t make sense at all.
At point of checkout it would be great to see an accurate list of ALL additional costs. Trying to work it out yourself gets mixed results it seems.
I'd like to see the full cost of anything I buy being a basic requirement, and any seller should supply that info. Too much to ask?
From a seller's point of view I suppose they really don't want that extra cost showing as you are about to buy something. As the additional cost may lose sales...
That's interesting 🤔
Hope you like it as much as I do when it arrives!
Please let me know what you end up paying if poss ; )
Not happy with price being vague at point of order , will be selling on my blue flat link when it arrives
@@johnmckinstry7889 I feel that's largely DHL's fault, and hopefully a learning curve for Erebus.
I got one Origin plus the strap pack and total paid £396.57. First and last time I buy a watch outside the UK!
I went in eyes open purely because it was Jody, but I will be going back to boycotting anything delivered from abroad by DHL.
I think a lot of people will feel as you do.
Some people do not seem to have paid as much, but it's difficult to know for sure.
In Australia, Jody's prices are in Australian dollars (aka the Pacific Peso). They are AU $515 on a bracelet. This includes Australian GST (similar to a 10% VAT) which is US $336 = GBP 267 at the moment. I think you got a good deal.
£267 is very different to £359.
I am not complaining as such, but it will put me off buying another watch shipped from Australia via DHL.
@electricshadowszone They were $299 US (about $450 AU) as an introductory early bird price. The price you're quoting is now the normal price.
Erebus have now sorted a door to door cost at point of sale for UK customers 🥳
I hope my efforts helped to make this a reality for something that really should have been in place from day one 😈
To be fair, this video is all about DHL charges, and not to do with Erebus or any other Australian company using DHL to ship.
Hi, no its not!
Feel the video is about the cost of buying an Erebus Origin in the UK.
Erebus choose DHL and so it is 'very much' to do with them.
All I have done is give potential UK customers some facts so that they can make a more informed decision on whether or not they want to purchase an Erebus or use other companies that ship via DHL.
I think this will hinder the company, sometimes unfairly unfortunately, and I hope it is something that Jody can address and/or tweak for the next release ; )
But have you looked into what FedEx or other reliable international couriers would charge for comparison? Others may charge the same or more in fees and duties. I get the point of your video, but more than once you say you're not that bothered but then make a long video about it.
@@CarlLundgren-w8u I have only ever been charged an admin fee by DHL.
I do not feel the need to look into anything further as I was simply stating facts on the Erebus shipping into UK situation so that people can be better informed.
There seems to be wide variations on what people have been charged, so hopefully that's positive for some.
@@CarlLundgren-w8u Probably not £146.66 for one watch and a strap pack ; )
If this is true (not that I distrust my viewer/commenter) Jody/Erebus needs to address this matter publicly and apologise for burdening the UK (his country of birth) with DHL!
The cost of importing one into the UK put me off.
I have to say though, seeing the reaction on here and other social media platforms has re-ignited the itch! I think I might have another look.
The brown vans are UPS by the way.
Hi there,
Well I knew what it would cost to have shipped (although a lot of people it seems did not) and I am really pleased.
Not sure I would do it again though, as I vowed never to buy anything shipped into the UK via DHL ever again.
My duty was £ 58.12 one watch with stainless bracelet .Strange how they are all different.
£146.66 for one watch and a strap pack (that Jody/Erebus promoted) is the most I have heard of so far.
Hope you are enjoying your watch by the way ; )
Yeah not sure about that 😅😅 if the watch was a bit better then maybe but not as it is right now 😊
Great first effort I thought, and hopefully the UK postage situation can be improved in the future.
I would actually love a 'MKII' if it had the right tweeks!
@@wristopia4101 and great to see you've attracted a whole load of attention for the review, good choice of watch and I hope it brings in the subsribers mate!! 😎
@@thetimebombardier Cheers Pal ; )
And more UA-camr interaction....
....You always remember your first though 😜
Seems like its been DH(HEL)L for some people!
I thought it might be bad, but not this Bad!
Please Help U(P)S Jody!!
just recived mine import duty was £38.27
So the total amount DHL charged you was £38.27?
I feel sick!
VAT alone is 20% and £38.27 is 20% of £190??
What did you buy?
i bought one origin (white) on a curved link bracelet & yes the total amount that DHL charged me was £38.27
@@andrewthacker7660 Wow, that's bizarre but well done ; )
I paid what I expected, and my bezel was straight so cannot complain.
Two bracelet screws I had not touched started to undo themselves though and they were all loose, so maybe pinch all of yours up.
Hello, I'm in Mexico, DHL also delivered me and it is the same situation with their rates, they had charged me more than the custom taxes, if they at least warned you, you could evaluate your options of delivery,
Am interested in getting their erebus ascent thanks for this vid!
Hi, I have one on the way so will hopefully have good news.
Just received my duty/tax bill from DHL for my Erebus Origin and 3 straps...£146.66.!!😤😤
UK? (guessing it must be as you said '£' but its such a high amount I needed to check!).
Double mine for one watch!
Those straps cost you dear!!!
There seems to be massive differences in what people are paying.
Seems to be between £38 and £146.66!
There seems to be a claims process for overcharging.
For most people its probably not worth the hassle, but your case seems exceptional.
So, just to clarify, DHL UK asked you for £146.66 before they would deliver one watch and a strap pack??!!
What proportion of that was DHL's admin charge?
DHL sent me an invoice for £114. After seeing others were paying around £60 I queried it. They said the first invoice was wrong and I owed £62,50
I paid it and received the watch.
The watch is great but after watching this video I thought I had paid $299 Australian dollars for the watch. So I've spent a lot more than I thought.
Hi, glad that you got it sorted, and hope you are pleased overall.
I had already vowed not to buy anything shipped into UK by DHL, but made an exception for Jody's watch.
It's very unlikely I would do that again for the next one, no matter how much I like it!
I would probably wait to see what turned up on eBay.