How to Work with Subject Matter Experts (SMEs)
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- Опубліковано 6 лип 2024
- Watch the full guide to becoming an instructional designer: • How to Become an Instr...
It's common for new instructional designers to work inefficiently with subject matter experts and suffer the consequences.
Ineffecient SME workflows lead to miscommunication, extra work, and a bad experience for the intended audience.
In this video, I'll help you identify the differences between the instructional designer, client, and subject matter expert.
By the end of it, you should recognize your role in the process and feel more confident going into your next project or SME meeting.
Here are the links to the other videos that I mentioned...
How to Write Learning Objectives: • How to Write Learning ...
Action Mapping for Instructional Designers: • Action Mapping for Ins...
Let me know if you have any other questions.
Using the affiliate links below will help support me and the content on this channel.
**Book Recommendations**
Map It: amzn.to/3f137mR
eLearning and the Science of Instruction: amzn.to/3kNuBiF
The Non-Designer's Design Book: amzn.to/3kP0reO
Design For How People Learn: amzn.to/3CLtrNM
Michael Allen's Guide to eLearning: amzn.to/31ZUbJB
**My Gear Setup**
Camera: amzn.to/3gulMr0
Lens: amzn.to/2EgrkZb
Mic: amzn.to/34DcBCp
Full writeup: www.devlinpeck.com/posts/vide...
0:00 Intro
0:40 SME vs Client
2:37 The ID's Role
5:40 Where do you start?
10:32 Staying on track
15:05 Conclusion
Join us in the Slack community to network and discuss: www.devlinpeck.com/slack
@@theonetrueking2685 Yes, she talks about this a lot at the beginning of her book. It's a great tactic.
@@theonetrueking2685 Wow! Thank you for sharing your perspective. Action mapping is a great approach for customer service training (I saw you commented on that video as well). With good SMEs, you can draw out so many realistic scenarios for practice opportunities. Good knowledge management helps a ton w/ CSR-type roles, but information-dump courses probably don't help much.
Thank you for this video, Devlin. It would be so helpful to see a video of doing a mock SME meeting. I know all meetings are different but a mock meeting going through the steps you've mentioned in this would be super beneficial!
Thanks Cliona! That is definitely on my content list, so I will aim to get to this sooner rather than later 😃
Staying on track is so important, pressure/inputs from many stakeholders may lead to distraction. Therefore, an ID has to use every means to remain focused so that the learners receive what they must. Thank you for your video, Devlin 🎉
Great point, Sneha. A big part of our role in these engagements is to help keep the SME on track. ID as Project Manager! Thanks for watching and adding your perspective :)
To my benefit 😀 Devlin 👍🏻
This is great. It's not just about collecting requirements from others but exercising authority over your domain as an ID.
Well said, Alan!
This video came just in time before my next meeting. Thank you for sharing your experience with SME’s. This is definitely an area I want to get strong in.
You're welcome! Thanks for checking it out, Pedro. It definitely gets easier the more you do it :D
Great video Devlin. Wish I’d had this information when I started out. Working with SMEs is hands down the most challenging (& potentially rewarding) aspect of learning design!
Thank you 👍Devlin for creating this video.
You’re welcome! Thanks for checking it out 😃
Excellent video, Devlin! Any chance you can enable transcription so the transcript can be downloaded?
I just took on a new project as a consultant and this is so helpful! Thank you.
You're welcome! Good luck with the project and let us know how it goes :D
Could you clarify whether action mapping is practical for higher learning? Great videos Devlin!
Good question, Theo. Action mapping works best when there's a measurable business goal to achieve, so it isn't really designed for higher education. If you're teaching a practical class though that prepares people for the real-world, I am sure that well-designed scenario-based questions (that borrow from action mapping) would be much appreciated by the students :D.
Love this! I have a question about SME's in general. When working with a client, whose responsibility is it to find a SME (or two) for the project? Is it up for the instructional designer to look for, select, and hire the SME or that is totally up to the client?
Good question! That responsibility falls with the client. If they don’t have a SME available then it’s a red flag 😃
@@DevlinPeckYT Thank you! Good to know 😁
@@kaoutherakid4433 you’re welcome!