Mesa couple sues Chase Bank for failing to return over $48k

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  • Опубліковано 2 жов 2024
  • Steve and Barb White just wanted their money back from Chase Bank. They didn't think they would have to file a lawsuit against the financial giant.

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КОМЕНТАРІ • 934

  • @arturovillaluz2053
    @arturovillaluz2053 Рік тому +327

    And when these big banks get in to financial trouble, they run to the federal government to ask for a bailout, which they always get because "they are too big to fail."

    • @davido3746
      @davido3746 Рік тому +2

      Wait until bailins start.

    • @lindaparker1043
      @lindaparker1043 Рік тому

      guess who really pay the bailout? US the tax payers

    • @suntzu6122
      @suntzu6122 Рік тому

      The federal reserve AND private 'fractional reserve banking' are both the biggest scams the world has ever seen.

    • @junnu1984
      @junnu1984 Рік тому +10

      Not to mention, they get bailed out by the same consumer and taxpayer's money whose accounts they are holding hostage

    • @lenhua1947
      @lenhua1947 Рік тому

      and now they ate the whole first republic bank for free! the CEO is really foxy!

  • @thomashollinger1418
    @thomashollinger1418 7 місяців тому +38

    NEVER, NEVER, NEVER deal with Chase bank!

  • @SCSC-qz7rr
    @SCSC-qz7rr Рік тому +321

    Only lawsuits will teach these big corporations that we are not going to take it. Good for this couple they’re not staying silence and brought it out to light. My prayers to them so they can get THEIR MONEY back. 🙏

    • @keithkelso9872
      @keithkelso9872 Рік тому +6

      It’s going to take more than that. Think old school way

    • @PInk77W1
      @PInk77W1 Рік тому +5

      Lawsuits cost a lot of money

    • @PInk77W1
      @PInk77W1 Рік тому +1

      @@SphereOfStreaming call your congressman

    • @EmeraldJade66
      @EmeraldJade66 8 місяців тому +1

      I HATE this bank!!! They're shiesty to say the least! I've been summons to court in my small town for Feb. 6th next month over a mere $1,500 on my Capital One credit card for two months of not paying the min. payment on it then they immediately closed the account and took me to court! Local sheriff's office even put the court papers on my front door AFTER I received the same court papers by mail from them a month before! They try and make you feel like a CRIMINAL!!!!! But THEY are the CRIMINALS not the customer!!!!! They need to be investigated into and CLOSED THE FREAK DOWN once and for all!!!!!!!!! Enough is enough!!!!!! They shouldn't even be allowed to FREEZE anyone's checking or savings accounts because we need them in order to survive and live on a day-to-day basis! They're just evil criminals who can kiss my butt! I'll get money orders if I have to and eventually go to another bank or credit union in the future if they try and freeze my bank account(s)! Screw them! There's a REASON why people stop paying on their credit cards and most of the time it's not because of laziness. We're human NOT robots. We fall on bad times sometimes in our lives. Just happens. It's called LIFE! They don't even TRY to work with you because they don't want to. I don't even use them as a BANK.I have no bank accounts with them THANK GOD!!!! I'm not THAT stupid! I just got three credit cards with them (Amazon (which I didn't even know was with Chase bank unfortunately), Capital One and Walmart card). The Walmart card wasn't with them when I got it back in the day but they took it over and merged unfortunately. Praying I keep up my payments on the Walmart card but I'm almost in trouble with my Amazone card because I can't make the min. payments on that one right now too. Just feel sick! I'm about to get kicked out of my home (foreclosure) because I'm trying to keep up the mortgage payments alone which is nothing if I could just get me a job in this hole of a town I live in. It's awful how bad life has become for the hard working who are struggling just to make ends meet every day. Truly thinking about using money orders all the time from now on and never getting with any bank ever again and ask for a PAPER check be mailed to me instead of automatic deposit pay checks to a bank account. So afraid they'll be taken before I can ever SEE it in my bank account the day I get paid. So beyond sad and scary how our world and life has come to this. PLEASE SHUT THIS GREEDY SHIESTY BANK DOWN!!! 😡🙏

    • @robertoguerra8664
      @robertoguerra8664 7 місяців тому +2

      @PInk77W1 no need for money this is a lawyer's wet dream easy win nit even a question

  • @GlamGadz
    @GlamGadz Рік тому +150

    I have had the extreme displeasure of working for both of these shitty banks/firms. As a compassionate person, my conscience made me QUIT both. I worked for them for years and NEVER OPENED ACCOUNTS WITH THEM AS AN EMPLOYEE. This is an everyday occurrence for those of us who are back office. I saw so many innocent accounts frozen over the years that it took a toll on me to see people not able to get payroll deposited, pay their employees as small businesses, SSI payments frozen, bounced checks, etc. And often people were not reimbursed for the mishaps. I saw the same people’s accounts being frozen numerous times. Accounts frozen over the weekends or long holiday weekends. It was heartbreaking.
    There are many reasons why freezing happens, but most often, it is a lack of organization on the firms part. People also need to familiarize themselves with the US Patriot Act. Banks you transaction monitoring software that are used to possibly detect fraud or money laundering, etc. Compliance or corporate security has the right to recommend freezing or closure but are not allowed to divulge why. Something called a SAR is then sent to the feds. But the biggest reason is the organizational chaos that consumes both of these banks! The different departments know nothing about what the other is doing. The staff at the branches get the brunt of the anger and frustration, but are really powerless to assist. Your accounts can be frozen for many reasons.
    That means no SSI, direct deposit, payroll for small businesses, etc. will be allowed to go in or out. I would suggest the following: 1. Taking your assets out these banks asap. 2. If you have a dedicated Financial Advisor, they could contribute to your accounts getting frozen by not being responsive to the info requested (but will tell you its back office fault). The lower the assets under management with a big bank, they care the less about your business.
    This customers assets are chump change to them 3. NEVER HAVE ALL YOUR MONEY IN ONE BANK!!!!!!!! I see this all the time. You need to have money in at least 3 institutions. This way if this occurs your funds are not tied to this one bank. We also see this happening when banks collapse as of late! If this happens to you and they then unfreeze, take your money immediately as it will most likely happen again. These banks have been fined by US regulators for billions of dollars but the problems are still pervasive. I do not trust what our government does with the banks anymore as they seem powerless to really invoke change. Hope this helps.

    • @jenniferlee482
      @jenniferlee482 Рік тому +13

      Thank you so much for your information, I myself just recently over the weekend, Chase closed my checking and savings account without any reasons. Had the account since 1990, I was sad and angry, and I felt powerless. I live paycheck to paycheck, and maybe I got blacklisted because I didn't meet their high standards. Bye 30yrs of chase~ I thought chase Bank was the best bank in America. It's so embarrassing. I never thought a bank I chose can kick me out. It feels like a hurtful breakup that I feel I got dumped without knowing the reasons....

    • @a.evelyn5498
      @a.evelyn5498 Рік тому +9

      Very insightful. In this day & age, I do prefer to have a very well hidden stash of cash. I believe it’s necessary. There is too much dependence on these institutions, & they will step all over you again & again without reprisal.

    • @ceciliapetrowsky2572
      @ceciliapetrowsky2572 Рік тому +4

      Amazing comment!

    • @mikemiller659
      @mikemiller659 Рік тому +1

      What is the reason? Has to Some reason

    • @user-hy3vp5kp1o
      @user-hy3vp5kp1o Рік тому

      @@jenniferlee482 Someone should tell Kevin Hart that Chase bank is cheating people and closing people's account for no good reason..

  • @caink9142
    @caink9142 Рік тому +152

    Moral of the story don’t ever deposit your money at Chase, use a local credit union

    • @Stanley-px3bt
      @Stanley-px3bt 7 місяців тому +14

      This isn't the first recent story I've heard of Chase doing this with no explanation.

    • @anniacopeland8321
      @anniacopeland8321 4 місяці тому

      No, the credit union is over there getting grandmas locking up and stripping them naked🤷🏾‍♀️

    • @drexlspivey3047
      @drexlspivey3047 4 місяці тому

      Credit unions give your info to the govt too easily. Regular banks are much harder to get clients info.

    • @mikefulton1963
      @mikefulton1963 3 місяці тому

      If you don't know why they did it, you can't really draw any conclusion about it. Chase could be obeying a court order, for example, and can't talk about it under the same order.

    • @philbarone4603
      @philbarone4603 3 місяці тому

      @@drexlspivey3047check out Aspiration. They’re fantastic!

  • @damiansandoval3137
    @damiansandoval3137 8 місяців тому +153

    The court should award the couple 100 folds of their money...

    • @UncleDavesKitchen
      @UncleDavesKitchen 7 місяців тому +5

      what happened to these two did they get their money back?

    • @Milesco
      @Milesco 7 місяців тому +6

      ​@@UncleDavesKitchen That's what *_I_* want to know. They never do updates to these stories. 😠

    • @Qrayon
      @Qrayon 7 місяців тому +5

      @@UncleDavesKitchen According to a more recent video, yes they did.

    • @Denvermorgan2000
      @Denvermorgan2000 3 місяці тому +1

      @UncleDavesKitchen they finnally got back their money.

  • @brightbright6768
    @brightbright6768 Рік тому +200

    I had a nasty experience with chase Bank. I took all my money out and close the account after that. ME AND MY FAMILY ARE DONE WITH CHASE!

    • @BabyGangsterIsMe
      @BabyGangsterIsMe Рік тому +6

      Agreed! i had problem with chase, too. They are very security and they can freeze it anytime. That is why i go with bank of america or wells fargo.. never with chase

    • @virgobutterfly1680
      @virgobutterfly1680 Рік тому +8

      Good to know. I will tell others to avoid.

    • @dpx6704
      @dpx6704 Рік тому +6

      I had the same experience with Chase too. Closed my account.

    • @curtisrobinson7962
      @curtisrobinson7962 Рік тому +7

      @@BabyGangsterIsMe
      I have heard unfavorable comments about Wells Fargo.
      I may check into banking with BOA.

    • @BabyGangsterIsMe
      @BabyGangsterIsMe Рік тому +3

      @@curtisrobinson7962 BOA is more easier , FARGO is slow... i have both

  • @nonawolf7495
    @nonawolf7495 Рік тому +249

    Chase once froze my account without giving me any notice or explanation. I went to the branch in person and loudly refused to leave until I got an explanation. Turns out they had put my account into escheatment because "there was no activity for 6 months". WTF do you mean, no activity?? I get a direct deposit from my job every 2 weeks!!. 'Oh - deposits don't count as activity... only withdrawals do.", sez the genius behind the glass. As soon as the matter was resolved - I did indeed make a withdrawal. All of it. They are scum.

    • @thewebdiva5903
      @thewebdiva5903 Рік тому +3

      Escheat doesn’t happen after 6 months.

    • @lynx70123
      @lynx70123 Рік тому +2

      Wow.

    • @canyonmonkey2537
      @canyonmonkey2537 Рік тому +6

      Good on you. More people need to stand up for themselves

    • @tonygarrett9115
      @tonygarrett9115 Рік тому

      It's Jewish ✡️ owned. That should tell you to stay away right there

    • @hfamepham2094
      @hfamepham2094 Рік тому +1

      This bank is crazy 😧😧 i had account with bank of America over 30 years no problem

  • @thisbushnell2012
    @thisbushnell2012 Рік тому +48

    Every time Chase or any bank oversteps and ignores their fiduciary responsibility to their clients, they must be pursued PUBLICLY until the behavior is corrected, required to pay all expenses and losses to the client, and punished financially to underscore the lesson.

  • @javaskull88
    @javaskull88 Рік тому +156

    People do best with member-owned credit unions. The last time I had an account with a bank, they literally bled it dry with fees. Never again!

    • @allthingsnu4673
      @allthingsnu4673 Рік тому +7

      My bank doesn't charge me fees but I think I'll still transfer a big chunk of money from them into my credit union account just to be safe.

    • @TodayJunior-p8b
      @TodayJunior-p8b Рік тому +1

      Any particular credit union places y’all have in mind? I have wafd but I’m trying to get a credit bank I can trust like y’all mentioned up above.

    • @allthingsnu4673
      @allthingsnu4673 Рік тому +1

      @@TodayJunior-p8b Credit Unions tend to be local or regional except for Navy Federal Credit Union, PENFED, etc. If you're not affiliated with the military, you should check your area to see if there are any others you can join for some other affiliation you have.

    • @clarencewildes1747
      @clarencewildes1747 Рік тому +1

      Same thing happened to me at a credit union.

    • @Iquey
      @Iquey Рік тому +2

      Was it Fees of America?

  • @isrz8740
    @isrz8740 Рік тому +73

    Chase froze our checking years ago because they said our direct deposit bounced. How does that happen and why froze the whole amount? But weeks later they admitted that it was an error on there part. But the stress made me swear never to bank with them ever. NEVER!

    • @pasques
      @pasques Рік тому +1

      Most employers have fine print where they can "claw back" any funds they deposited (most people don't know this). They claim this is for things like double deposits. But bounced? That's not possible.

    • @strawberryme08
      @strawberryme08 4 місяці тому

      Credit union is best

  • @2011Savere
    @2011Savere Рік тому +91

    This makes no sense. They can’t sieze your money with no explanation. Do they have a court order? Are they being sued? I’m about to do the old school thing and put my money under my mattress.

    • @Rene-cn4jc
      @Rene-cn4jc Рік тому +11

      Legally banks can hold onto funds with a reason usually for up to 30 days. After that, funds should be released. Whoever was responsible for investigating failed. 3 months is way too long to hold funds. BofA was fined for something like this

    • @sandyrose2398
      @sandyrose2398 Рік тому

      @Tavari This is what's going on with many banks - it's called Bail-In ---- when the bank(s) steal their customers' money. It's like the New Math. Our Rules and Laws only benefit the RICH.

    • @takearight.
      @takearight. Рік тому

      @Tavari Banks apparently will take your money too “if they really want it”.. lol.. they don’t pay us anything in interest but use everyone’s money to accrue interest for themselves.. I need more mattress stuffing..

    • @camillewright7914
      @camillewright7914 Рік тому

      This is one of the things that we were repeatedly warned against that the Republican party, Donald Trump in particular was so fond.
      He came into office and immediately wrote sweeping executive orders rolling back Financial regulations put in place under the Obama administration as a result of the financial collapse of 2008.
      Banking institutions prove to us 15 years ago that they cannot be trusted to manage our money without oversight.
      The GOP love to talk about limiting the powers of government but it's necessary when systems like banking control our financial livelihoods with impunity. This is why I support most Democrat campaigns.
      The GOP lobby on the interest of everything thats keeping us from a better quality of life that we're killing ourselves to try to have-
      big American corporations don't pay enough taxes and in the same breath low ball wages and leave the burden on the working class to fund the infrastructure of the country
      Big Pharma is pimping us while killing is and inflating drug prices as they go
      Gun Industry, the lifting of the ban on assault weapons in 2004 is a direct cause of increasing gun violence
      Economic crisis of 2008 saw the entire country and as a result global markets suffer- people lost so much and after the Obama administration repaired the us economy in record breaking fashion he was honest about how we had gotten to such a point and made common sense regulations to ensure our money, markets and livelihoods stayed stable and banking tactics were more transparent and honest.
      But for some unfathomable reason people vote for the party that gives more power to the entities that proved they don't have out best interest at heart.
      Stop voting for them.

    • @riseabove3082
      @riseabove3082 Рік тому

      @Tavari you're wrong. same thing happened to me at Chase. It's a horrible bank and yes Chase will freeze your account for anything. Typically it happens after you report a fraud charge or something like that and Chase will go haywire instantly freeze all your funds and blame you for it. Don't believe me?! Open a Chase account and enjoy!

  • @jumper555
    @jumper555 Рік тому +79

    Stop banking at Chase. It's basically the Karen or HOA of banks now.

    • @Rhaspun
      @Rhaspun Рік тому +8

      Them and stay away from Wells Fargo.

    • @itistime5699
      @itistime5699 Рік тому +1

      I stopped in 2012

    • @KD-nk3ht
      @KD-nk3ht 7 місяців тому +3

      Chase, Wells Fargo, and Citibank. Stay away from all three.

  • @chuckh4077
    @chuckh4077 Рік тому +51

    Best story for getting multiple bank accounts in different banks. Chase can freeze my account but at least I have access to my other accounts in different banks.

    • @eckankar7756
      @eckankar7756 Рік тому +3

      They have a pretty fancy house and new, hip hair cuts for people begging for money. Get that woman out to Basha's and she can ring up groceries rather than be all 'retired' and broke begging friends for lipstick money.

    • @gbottle0521
      @gbottle0521 Рік тому

      We are ANTI-Big bank for years without Big Bank of Scamerica!🤣🤣🤣🤣🤣

    • @gbottle0521
      @gbottle0521 Рік тому

      @Tavari maybe Chase Bank will plan to take all your money 🤣🤣🤣🤣🤣 Chase bank will look up at your money.

    • @gbottle0521
      @gbottle0521 Рік тому

      @Tavari 🤣🤣🤣🤣🤣

    • @Rene-cn4jc
      @Rene-cn4jc Рік тому +3

      As someone who has worked for multiple banks in the fraud sector, I absolutely agree with keeping your funds in multiple banks…especially when it comes to savings accounts.

  • @ohcliff1030
    @ohcliff1030 Рік тому +64

    This just changed my mind on moving from my current bank to Chase!

    • @tshaffer9681
      @tshaffer9681 Рік тому +6

      Don't do it. Chase has far to many problems.

    • @prettypractical3372
      @prettypractical3372 8 місяців тому

      Sarcasm?

    • @LapinNoir2328
      @LapinNoir2328 4 місяці тому

      Same…I was going to open a Brokerage account with them, not going to anymore. Decided on Fidelity instead

    • @strawberryme08
      @strawberryme08 4 місяці тому

      Find your local credit union it’s much safer

  • @playhooky
    @playhooky Рік тому +66

    Never ever bank at the big banks: Chase, Wells Fargo ("a criminal enterprise masquerading as a bank" per Clark Howard lol), Citigroup, and Bank of America. Go with a local or smaller regional bank or credit union!

    • @ed0078
      @ed0078 Рік тому +6

      I am sure you would like to retract that statement now that small local regional banks are being looked at by the depositors

    • @playhooky
      @playhooky Рік тому +10

      @@ed0078 Um, no, there is no reason to retract that statement.

    • @C_AVATAR
      @C_AVATAR Рік тому

      That's because this is all done by design to scare people into dumping regional banks and putting their money into these big banks. I'm trying to remember the youtube channel who mentioned it.

    • @sandyrose2398
      @sandyrose2398 Рік тому

      I read that these Big Banks are going to swallow up the small banks and regional banks. Sounds like a Plan.

    • @takearight.
      @takearight. Рік тому +1

      @@ed0078 My credit union issuing new”touchless” cards.. whether our existing cards are active or not. On the 8th of April we will all have to contact everyone we do business with to make payments/auto pay to because on the 8th our current cards will no longer be valid..

  • @paulalewis3389
    @paulalewis3389 Рік тому +97

    That's why you never put all your money in one bank!!!!!

    • @pep590
      @pep590 Рік тому +15

      That's a good point. We always heard for years not to put all of your money in one company stock and now the same is true for banks. Good job!

    • @c7042
      @c7042 Рік тому +4

      I do that. My savings is divided between 4 banks.

    • @Josh-py9rq
      @Josh-py9rq 5 місяців тому

      @@c7042yup two credit unions for me and 2 banks good ones all I am a vet then the majority of my cash bitcoin bahahaha take it up the arse banks!

    • @GINGER_KING_
      @GINGER_KING_ 4 місяці тому

      How about just hold your own money.

  • @ricardcluter4765
    @ricardcluter4765 Рік тому +62

    Why would anyone bank with Chase? This is like the 20th story, I've heard, about Chase, within the last year.

    • @MrDarthvis
      @MrDarthvis 7 місяців тому

      Unfortunately Amazon prime credit card uses chase and I’m forced to use them

  • @1dash133
    @1dash133 Рік тому +27

    According to the latest news update, Chase Bank returned the $48K to the family in February 2023. No explanations were given. No apologies were reported, so I assume that none were given.
    If I had been the couple, the first agency I would have gone to would have been the Federal Deposit Insurance Corporation. Loss of funds at an FDIC insured bank. I'm pretty sure that would have caught bank executives' attention.

  • @Thomas63r2
    @Thomas63r2 Рік тому +35

    How much bad publicity is Chase willing to endure without responding to questions or returning the money?

    • @EmeraldJade66
      @EmeraldJade66 8 місяців тому

      @Thomas63r2 ... Exactly! I've yet to see ANY ONE from Chase bank represent them and their evil doings! That's because they KNOW they're doing WRONG and always up to no good!

  • @fuvjvjchxhc7063
    @fuvjvjchxhc7063 Рік тому +145

    Ladies and gentlemen it's not only Chase. I think its a trial run for what is coming to the banking system

    • @Jiltedin2007
      @Jiltedin2007 Рік тому +7

      Would you say Bank of America is next?

    • @djfields1
      @djfields1 Рік тому

      Yeah, something is up. To many banks are going down.

    • @C_AVATAR
      @C_AVATAR Рік тому +7

      That's a good point. SMH. Sign of the times.

    • @sandyrose2398
      @sandyrose2398 Рік тому +4

      @@Jiltedin2007 Probably

    • @NaturalBeauty214
      @NaturalBeauty214 Рік тому +2

      Yep, that's this 1st thing I thought. 😢

  • @13caseybruce
    @13caseybruce Рік тому +50

    OMG the exact same thing happened to me/ Im in the process of suing them now

    • @CS-ki5uf
      @CS-ki5uf Рік тому +6

      contact your Attorney General of your state. Reg attorneys can't do much.

  • @Graybeard_
    @Graybeard_ Рік тому +28

    To me it's not about a bank freezing your accounts. A. mistakes happen, B. software can red flag an account because of certain kinds of "behavior." Fine being careful keeps us all safe, but there should be a federal oversight policy that when a bank freezes your account, you are immediately contacted and scheduled for sit-down meeting, with not only the bank rep who must explain what happened, but and independent ombudsman and your attorney. From that meeting a full explanation for what occurred, a timeline of resolution or a referral where your case is passed on to a state or federal agency for resolution should the bank's hands be tied over federal banking rules and regulations.

  • @andredaedone7732
    @andredaedone7732 Рік тому +30

    I don't have any big banks accounts and moved many dollars over to CD accounts in Ecuador © 9%. This sounds like a IRS , Treasury or FBI freeze. If this couple has foreign accounts and they never reported to the Treasury department, this could happen also. I knew people that risked not reporting foreign accounts and it did not end well. Court is the way to go with this but if they lose, it will cost them a bunch more. They should have contacted the fraud branch to the the Treasury Department and wrote their congressman before hiring an attorney. I had a problem with 5k at the Navy Federal Credit Union some years ago. I wrote the CEO and the problem was solved within a few days and they gave me 300 bucks for my trouble. Chase Bank is run by the elite Mafia, I would stay away.

    • @clarky23
      @clarky23 Рік тому

      I currently bank with a regional bank in South Carolina while living in the Philippines. But as soon as I can get permanent retirement residency, I will be moving my assets here. The US banking system as a whole just sucks.

    • @billyjohnson9166
      @billyjohnson9166 Рік тому +1

      That’s good until it’s not good and you lose your money

    • @andredaedone7732
      @andredaedone7732 Рік тому

      @@billyjohnson9166 Over the last 7 years I made about 55 thousand and have about 75 thousand over there now. So if all of Ecuadorian credit unions and banks lost all their money, which would have to happen because I am in the top three, then the insurance cover 32k per account and if they paid 50 cents on the dollar which I highly doubt because insurance on these accounts are pretty well funded unlike here, I would still come out ahead. I made 32k in two years because I had 200k in those accounts, until I bought my condo over there. And any money I lose can be written off on American Income tax because I claim my winnings on these accounts as income here and therefore you are allowed to take losses on foreign accounts. It's worth the risk.

    • @andredaedone7732
      @andredaedone7732 Рік тому +1

      @@clarky23 I bought an apartment in Thailand and moved a bunch of money there when the Thai Baht was super low against the American dollar in early 1999 and when I decided to sell, I closed my bank account and transferred all my money back over here and made about 30% just on the exchange rate on everything. Was like 40k on the exchange rate vs what I paid for the Thai Baht years earlier. Plus I made 5% on my cash while sitting in the bank. It was a good deal. I live in South Carolina. Moved here fr ok m my Florida place last year. And now go to my condo in .Ecuador in the winter months

    • @mikemiller659
      @mikemiller659 Рік тому

      Thats sounds safe equadoor

  • @texasgina
    @texasgina Рік тому +13

    I hate Chase and Bank of America

  • @nursynikki
    @nursynikki Рік тому +25

    Several years ago, the day before Thanksgiving I went to the grocery store to buy all the celebration items, it raised an "Unusual transaction", luckily I have another debit card from another bank. When I went in to inquire about why my card was declined they said I don't normally spend that kind of money.....its the day BEFORE THANKSGIVING.. there wouldn't have been a Thanksgiving that year if it wasn't for that second account.

    • @rhkt
      @rhkt Рік тому +1

      Had the same thing happen several years ago with Chase Bank at Christmas time. Went out to do most of my Christmas shopping just a week before Christmas when Chase declined my card half way through the day for unusual activity on my account.

    • @sinebar
      @sinebar 8 місяців тому +1

      That can be a life saver but frustrating none-the-less.

  • @Delightfullydee7
    @Delightfullydee7 Рік тому +15

    Some of these banks need to be shutdown or least regulated harshly. They literally stole from their own customers.

  • @swimlaps1
    @swimlaps1 Рік тому +8

    BofA is a worst! Incompetence and rude! Opened an online CD with deposited funds. AFter 1 wk, still could not log in. Called & transferred many times. No one knew. After 3 wks, one person finally found it. Bank's mistake-no explanation. Lately, opened a savings & the banker lied about things. Will close it.

  • @HealthyHumanAcademy
    @HealthyHumanAcademy Рік тому +6

    This is why we do not need just a digital currency right here

  • @patricklonski
    @patricklonski Рік тому +20

    My mother had a Chase Brokerage Account with 100 shares of AT&T. When she passed away over a year ago we went to the bank to transfer the stock. Long story short they refused and told us to go to court to get the stock and we never recovered the shares.

    • @itistime5699
      @itistime5699 Рік тому +2

      You didn’t sue them?

    • @patricklonski
      @patricklonski Рік тому +2

      @@itistime5699 No because the cost of the suit would be much greater than the value of the shares. We ultimately will recover but it will be a long time.

    • @itistime5699
      @itistime5699 Рік тому +2

      @@patricklonski the defendant always pays your attorney’s fees if he loses. And they will lose in court , they know it

    • @patricklonski
      @patricklonski Рік тому +2

      @@itistime5699 Didn't think of that. Thanks for the information

    • @alecepting1371
      @alecepting1371 6 місяців тому +2

      Did your mother have Transfer On Death instructions for the brokerage account? If not, it would have gone into probate, and only the court-appointed executor of the estate could transfer the shares to the heirs according to the terms of her Will, assuming she had one.

  • @michelledarr2508
    @michelledarr2508 Рік тому +12

    Account holders should very seriously consider withdrawing their money out of Chase bank. Outrageous! Glad this couple is sueing.

  • @BobbyCompton-zo6wd
    @BobbyCompton-zo6wd 8 місяців тому +9

    Helping the little guy. Good job news team!

  • @ramonhernandez1623
    @ramonhernandez1623 7 місяців тому +2

    They’ve also done that to me twice. No reason. I never order checks so no check bounced. No overdraft protection so I was never negative on my account. No suspicious activity. Just closed my account. It also took 6 weeks to give me back my money in my account. Never again…

  • @carlosalenduran4630
    @carlosalenduran4630 Рік тому +9

    That I'm a I'm a member of Chase Bank oh so that's what they do they give you all kinds of run around and you having a Chase account your savings account you want questions and answers and they don't know what's going on I just lost $1,000 on the 8th of March nobody knows what happened to my money so I'm going through the same thing these people are it's a shame

  • @MsTrish3520
    @MsTrish3520 Рік тому +10

    Agree. Keep a years worth of CASH at home, several bank accounts at different banks.

  • @annadouglas7168
    @annadouglas7168 Рік тому +16

    Chase bank has been doing this across the states
    They did it to me as well
    There needs to be be a class action lawsuit against the pathetic giant!!

  • @13caseybruce
    @13caseybruce Рік тому +20

    They also Stole money ditrectly from my account ny double charging things then they "adjust" the bank ledger to try and bury it. They stole $1560 doing this. I literally have the receipts.

    • @Amanda-zd7ei
      @Amanda-zd7ei Рік тому +2

      This happened to me at another bank

    • @MargaritaDunn-nf1oz
      @MargaritaDunn-nf1oz 10 місяців тому +1

      Why don't you get in contact with mr Chris Holland

    • @MargaritaDunn-nf1oz
      @MargaritaDunn-nf1oz 10 місяців тому +1

      That's if actually they payment proofs details are still with you

    • @MargaritaDunn-nf1oz
      @MargaritaDunn-nf1oz 10 місяців тому

      ​@@Amanda-zd7eiyou can get to Mr Chris Holland for his help with your payment proofs details

    • @13caseybruce
      @13caseybruce 10 місяців тому

      @@MargaritaDunn-nf1oz I have the money order receipt.

  • @beckybarbour2906
    @beckybarbour2906 Рік тому +5

    After hearing this who wants to do business with this bank

  • @giao2380
    @giao2380 6 місяців тому +1

    Once I went to withdrawal $50,000 from BOA and the teller laughed and said they would have to “scrape the vault” and it was “not possible”. I was soooo irate. I asked for a manager and she finally helped me and ordered the cash. These banks are using OUR money against us. It’s not bizarre, it happens more often than normal.

  • @djladymc9131
    @djladymc9131 Рік тому +15

    I work in compliance and risk, sometimes there is more to the story than people think. Sometimes customers have subpoenas and we have to freeze accounts, sometimes customers are going through litigation and a judge signs for customers assets to be frozen.sometimes people falsify claims and a thorough investigation needs to take place and if it’s a large amount they won’t allow the funds to be accessed. And much more.

    • @djladymc9131
      @djladymc9131 Рік тому +4

      @clot shots the bank is not obligated to give anyone information unless it’s signed by a judge, even if it’s an attorney. I see it all the time with people who are being investigated.

    • @riseabove3082
      @riseabove3082 Рік тому +1

      Trust me. This is all about Chase and nothing else. They are criminals. This is what they do for regular customers. I know it may sound too unreal until you go thru it yourself. Chase is the worst of the worst of a bank. Worse than Wells.

    • @glow1815
      @glow1815 Рік тому

      ​@@riseabove3082 there is no banks better then others.

    • @christiangreen1477
      @christiangreen1477 8 місяців тому +1

      then you provide that explanation, and a copy of all court docs to the customer.... no excuse for secrecy.

  • @13caseybruce
    @13caseybruce Рік тому +10

    CHASE is AWFUL

  • @MaggieMiller1
    @MaggieMiller1 4 місяці тому +3

    Every time Chase Bank sends me mail that says "get $300" for opening an account with us, I remember the many videos I've watched about their mishandling of fraud. I shred them and say "no thanks!" Thanks for sharing your story.

  • @laurencechesley7363
    @laurencechesley7363 3 місяці тому +2

    Sue Chase for fraud, mishandling clients money and information, and theft.

  • @damiansandoval3137
    @damiansandoval3137 8 місяців тому +3

    Why is chase bank always holding peoples money

  • @jeffhuggins64
    @jeffhuggins64 Рік тому +26

    Chase CEO needs jail time..................

  • @yflegal6503
    @yflegal6503 Рік тому +3

    Nobody should have an account with Chase Bank.

  • @lorenzodossantos1111
    @lorenzodossantos1111 Рік тому +5

    When you complain this is how:
    When you get to speak to a person ask them for their name and employment number. Ask them who their immediate supervisor's name is, then ask to speak to them. Cont...Hold everybody accountable. Follow up with an email listing those names. Don't be rude, be real nice. No emotions whatsoever. Repeat back what they say. Record the conversation...tell them you are. Write their legal dept.
    Learn to format a letter, then send it.

    • @riseabove3082
      @riseabove3082 Рік тому +1

      Chase is a different breed. They don't care how nicely you ask. They only respond to their own timeframe or to a court date.

  • @jeremyfryar3424
    @jeremyfryar3424 Рік тому +2

    Chase did the same thing to me. It wasn’t nearly that much money but it still hurt me. It’s because I tried to deposit a personal check from my father in law.

  • @ed0078
    @ed0078 Рік тому +7

    Strange, my account rose by $48,000 for no reason

    • @jujujupiter
      @jujujupiter Рік тому +1

      Hahaha

    • @takearight.
      @takearight. Рік тому

      Ooh ooh!! What’s their name? Could you be so kind as to hook me up with them?? 48,000 dollars in TWO Weeks! WOW!! lol…

    • @KpxUrz5745
      @KpxUrz5745 Рік тому +1

      Bahahahaha!

  • @sunlite9759
    @sunlite9759 Рік тому +2

    They should contact the "Controller of the Currency and get a case number." I did some 10 years ago with another National Bank involving fraud at the bank and got it all back. Then I had to fight again to get the interest refunded when the bank opened up for an overcharge loan when the account was overdrawn.

  • @13caseybruce
    @13caseybruce Рік тому +25

    They can recover 3times the amount owed in civil court small claims division. That's what I'm doing, The next step is to subpoena for the records and al judge will grant that. If I had stolen money from them I would be in prison right now. We need to expose them.!!!

    • @13caseybruce
      @13caseybruce Рік тому

      I assume Wells... We should talk to a lawyer I've been getting more and more comments about my other video on UA-cam and there are at least three or four other people who said the same thing. And my video has since been removed for whatever reason but at this point I'm filing a small claims suit in Maricopa county and from what I understand what they do is count on people not having the ability or the patience to litigate but from what I understand they will settle as soon as they get served. And I'm going to make that as difficult as possible for them because they caused me so many other problems I don't care to discuss. But I would be interested in hearing what happened to you.

    • @trustytrucking9917
      @trustytrucking9917 Рік тому

      Excellent advice ☹️. SMALL CLAIMS IS THE KEYWORD

  • @stephenharvey5932
    @stephenharvey5932 3 місяці тому +2

    The chase bank are criminals. Should be cleaned out and a bunch put in prison for very very long time. Thanks JA Joe

  • @wread1982
    @wread1982 Рік тому +9

    Everyone call chase bank and ask about why they are doing that to this couple

  • @ianh9072
    @ianh9072 Рік тому +2

    Thanks for the cautionary tale.
    Looks like I’ll be closing my Chase account. 😳

  • @mj9949
    @mj9949 Рік тому +4

    This is disgusting that a bank can do that to you. Must be political

  • @danielschmitt1935
    @danielschmitt1935 7 місяців тому +1

    Don’t worry. Your money is federally insured. Sue and threaten damages.

  • @chaoticallysay2625
    @chaoticallysay2625 Рік тому +8

    It's probably someone from their bank scamming people

  • @staticthewhitewolf7040
    @staticthewhitewolf7040 8 місяців тому +2

    They froze their accounts and then closed them without handing the couple cash or a cashier's check? Sounds like bank fraud by the bank. Or out right theft.

  • @Joeladgra
    @Joeladgra Рік тому +6

    I almost opened an account with them due to non stop invitation to bank with them. Thank goodness I saw this and few other news about them. Nope not gonna bank with them.

  • @straycat1674
    @straycat1674 Рік тому +2

    I hope not only Do they get their money back and all expenses, but every down the road which hopefully would be three times what they’re going for.

  • @lyndastarwriter
    @lyndastarwriter Рік тому +4

    That's because the money's gone..theft, via someone who hacked the account, or an inside job at Chase declaring fraud in which the account appears frozen.

  • @raddastronaut
    @raddastronaut 6 місяців тому +1

    You think a judge will help them?
    Chances are 80 % or more they won’t have an honest one. None the less. You gotta sue asap.

  • @obviouslyurnotagolfer148
    @obviouslyurnotagolfer148 Рік тому +4

    I'm pretty sure there was internal theft, Chase is trying to figure out what's going on without letting people know the banks confusion. They'll get their $$$ back at some point.

  • @pasques
    @pasques Рік тому +2

    Chase put me on their "blacklist" years ago when i was younger. Ive been noticing a lot of abuses by chase hitting the news ALOT. I think ill stay on that list forever.

  • @craZbeauTful
    @craZbeauTful Рік тому +4

    They're lucky they weren't arrested. I hope they win in court and Chase is lucky they aren't explicitly suing for more!

  • @plucknpick6414
    @plucknpick6414 3 місяці тому +1

    We dumped ALL Chase accounts, dumped their mortgage and refied with another Bank when we lived in California. This same story happened to people we know in the 90's.

  • @kamman1374
    @kamman1374 Рік тому +3

    Guaranteed it's BSA BS. There's been many situations where we've closed accounts but can't give any indication of why, because it's something to do with ofac. The worst part is, even the employees don't get an explanation as to why those accounts are flagged. So the front line looks even more dumb in front of the clients. Half the times there's no rhyme or reason when the account is not in good standing.

  • @ocean12
    @ocean12 Рік тому +2

    They better win this lawsuit
    If not, every patron of chase bank needs to pull every penny out so the fail.

  • @timelessmusicfamilymusic9175
    @timelessmusicfamilymusic9175 Рік тому +6

    That's why I request paper statements from my bank mailed to me monthly.

    • @joralemonvirgincreche
      @joralemonvirgincreche Рік тому +1

      Your paper statements aren't going to show any more than what you would see online.

    • @timelessmusicfamilymusic9175
      @timelessmusicfamilymusic9175 Рік тому +1

      @Joralemon Virgincreche if the bank shuts down and there's no internet connection, it's hard to prove what you had in the bank. Your paper statement shows the proof.

  • @darknagaadventures7884
    @darknagaadventures7884 3 місяці тому

    Banking needs about 10,000 tons of more oversight and regulation. If an account is frozen, the owner needs a due process hearing and a path to return their property to them within 5 days, not when the bank "feels" like it. An explanation should be given when the account is frozen, and the courts should step in within 5 business days.

  • @texasgina
    @texasgina Рік тому +4

    Same thing happened to Wendy Williams

  • @timc9893
    @timc9893 7 місяців тому +2

    Just a little research will show that Chase is doing this frequently to longtime account holders.

  • @SteveJ-hn8hs
    @SteveJ-hn8hs 3 місяці тому +1

    It's called felony theft. File criminal charges on whoever put a hold on their money.

  • @kristinb5121
    @kristinb5121 Рік тому +3

    This shows how important it is to keep updated statements. I’m sure when the accounts were closed, online access to their accounts was cut off as well.

    • @kenc2257
      @kenc2257 Рік тому

      I don't think that this particular story involves "updated statements." Also, these 3 accounts were "frozen," not closed; the money still existed within the accounts, but the 2 customers had no access to their money/accounts.

  • @chrisiman-ro2wt
    @chrisiman-ro2wt 5 місяців тому

    I recently opened an account with Chase Bank.
    I have another account at a federal credit union where I work (as a federal employee)
    I’ve heard so much negative things about Chase over the last few years.
    I wouldn’t be surprised to hear that some disgruntled individual blew their local bank up.

  • @donnajones-od9qs
    @donnajones-od9qs Рік тому +3

    A friend l have (her friends) are going thru the same thing l think with another bank. It makes me SO angry that banks can do this. I hope this couple can get their funds soon.

  • @heathermetz3974
    @heathermetz3974 Рік тому +1

    Bank with credit unions or financial institutions that are not the big banks. Sometimes smaller banks have better options with lower fees.

  • @13caseybruce
    @13caseybruce Рік тому +7

    They've done this to me TWICE now!

    • @MH-pz8wf
      @MH-pz8wf Рік тому +1

      Run with your money! stay away from Chase for sure. Sorry to hear about this happened to you

    • @kellykersten8828
      @kellykersten8828 Рік тому

      Why are you still with them??????

  • @mikecypret1045
    @mikecypret1045 Місяць тому +1

    Hopefully, they get their money and all the interest that chase earned off of that money.

  • @motleyassortment5512
    @motleyassortment5512 Рік тому +3

    Sue them if they refuse to release your money.
    Can't withhold without reasons.
    It's their money, Chase!

  • @billyjohnson9166
    @billyjohnson9166 Рік тому

    Andre I totally understand I’m in the Philippines and have done similar. As you said you have to claim it as income which is required by the IRS. You have to be careful. Never have all your money in one place. Spread it around. I could say a lot but only by phone or in person.

  • @carolw32
    @carolw32 Рік тому +8

    I just saw a YT video that was about 2 years old showing a lady that had the something happen to her with Chase Bank. A complaint needs to be filed with the state Attorney General's office.

  • @FredSmith-s5t
    @FredSmith-s5t 3 місяці тому +2

    I have been using credit unions for many years.

  • @animelover-ef1eg
    @animelover-ef1eg Рік тому +4

    Does any body know if this family ever got their money back ?????

  • @jamesharback6154
    @jamesharback6154 7 місяців тому

    If I had an account with Chase Bank, I would close it immediately and move to another bank. This should be criminal. They have basically stolen their money. Someone should go to prison over this. If I had stolen 48,000 dollars from them, they'd expect me to go to prison. So what is the difference?

  • @sherilagassey1113
    @sherilagassey1113 Рік тому +3

    Yup same is happening to my husband and I as we speak. We took money out of our 401k (we are retired) and they cashed the check but closed our savings account and are keeping the money. We are fighting it with everything we can but to no avail.

  • @J3AD
    @J3AD 7 місяців тому +1

    as soon as you said Chase Bank, and that was enough, they won't even tell ya why they seized it. boycott of that bank

  • @OM-xw6su
    @OM-xw6su Рік тому +5

    Move your money to credit unions. Banks cannot longer be trusted

    • @NormaStrange
      @NormaStrange Рік тому +2

      Can you elaborate why credit unions are not as risky?

  • @mavricxx
    @mavricxx Рік тому +2

    I closed my Chase acct, Chase is the new wells Fargo. If you look online, there's so many issues with Chase now. Glad they're getting sued, I'm looking forward to see how this gets resolved and they win. I REALLY hope they don't settle, it's the only way these banks will learn. Damn shame cause Chase used to be a legitimate bank we could count on.

  • @HayesRanch
    @HayesRanch Рік тому +4

    Seizure actions like this are usually are homeland security and DEA enforcement - I am not saying those people did anything wrong, but someone else could have placed money in those accounts fraudulently and its seized until that case is resolved.

  • @rpmcnee
    @rpmcnee 8 місяців тому

    go to the court and ask to have their building seized and sold off.

  • @nickyfurlano8531
    @nickyfurlano8531 Рік тому +2

    Maybe Chase thought they were given a Christmas present of 48G's

    • @jaeess3544
      @jaeess3544 Рік тому +1

      Or did they confuse it with a government bailout/bonus?

  • @jengable4888
    @jengable4888 Рік тому +1

    First, that is not the only money/person being held hostage which is illegal. Second, what type of "activity" on the account is Chase referring to ? They seem like two normal functioning law abiding citizens, so what IS the real reason ? Third, they may have to contact the FDIC/FBI if this is not rectified by their attorney. Last, if that money does indeed belong to them, I sincerely hope they are able to retrieve it ! They should be searching for another bank or credit union to conduct their legal financial transactions. Good luck !
    I had to make contact with other government agencies because of misappropriation of funds, and other white collar crimes ! What has been allowed to transpire to some of us is highly CRIMINAL and agitating !

  • @michaeln.2383
    @michaeln.2383 Рік тому +7

    I've heard of chase emptying your account and refusing to give you your money back unless you can producing a paper statement proving what you own.

    • @sandyrose2398
      @sandyrose2398 Рік тому +5

      Everyone needs to get paper statements from every bank they have accounts. Never go paperless (you'll be a target.)

    • @terrymartinez7625
      @terrymartinez7625 Рік тому +2

      Wow, I was just thinking that. I will change that right now, thanks!

  • @Dan.50
    @Dan.50 8 місяців тому +1

    Why aren't these criminal banks being charged criminally???

  • @stephanienguyen6992
    @stephanienguyen6992 Рік тому +4

    Take Out Your Cash. Big Banks are not SAFE.

    • @ed0078
      @ed0078 Рік тому

      Neither are the small ones. Small banks are now being scrutinized by depositors. Look at their earnings they will fail sooner or later

  • @papagen00
    @papagen00 Рік тому +2

    How can you retire with only $50k in the bank?

  • @tigreactivo517
    @tigreactivo517 Рік тому +4

    How do they only have $48,000 in the bank with a house like that?

    • @tigreactivo517
      @tigreactivo517 Рік тому +2

      Then why are they crying about borrowing money and not having any? My point is still proven correct.

    • @jetuber
      @jetuber Рік тому

      @@90gdv Did the bank given an explanation?

  • @slash2487
    @slash2487 Рік тому +2

    I new to Chasr bank. Now I will go back to a credit union. I dont like the bank fees.

  • @Ava-hf6yk
    @Ava-hf6yk Рік тому +1

    I can't believe how honest the team is, *Cryptotraceback* an angel in human form. If you get scammed, if you can't let go, because I'm not a quitter, it's really good to get help, started watching your page on the internet when I was in downtown Seattle, and it happens to be accurate and brilliant. You fought evil very bravely. Thank you for saving and improving lives every day, being a crime fighter can be tough but you have stepped up with courage and strength.