The amount of bravery this took was INSANE. These people all had their lives in danger, but still decided to go through with the recovery for the sake of busting bad scammers. True respect *Strong widget!* If the FBI was half as dedicated and ingenious (and honest) as you guys are, the USA would be a much safer country. Amazing work!
*CRYPTO SCAM VICTIM?* As a Retired combat Marine I want to tell you that as what you are doing is just as important as any warrior on the battlefield. You are waging warfare against these criminals and terrorists on the digital battlefield. You are defending and protecting the most vulnerable of our society against these predators. Keep up the good work *STRONGWIDGET*
I am from Korea and I love you for doing this *Strong widget* . These scammers are worse than insects, ruining most country's and city's name. I don't know how are they so proud of scamming people. I pray that anyone who reads this get a successful money recovery in life. Successful people don't become that way overnight. What most people see at a glance-wealth, a great career, purpose is the result of hard work and hustle overtime
I am from America . I am really happy to see your work to expose people like this on web and make awareness among people. I havd already shared this *STRONG WIDGET* to all my foreign friends and ask them to share to others. Thank you again please keep the good work. Thank you again.
The ONLY WAY to protect yourself from fraud is to NEVER, NEVER, NEVER, NEVER answer a phone call from your bank. NEVER!!!! If they call you don't pickup and immediately go to your local branch to find out the reason for the call.
To know Chase Bank inside and out with the website and process, I suspect the thief is a former or current IT tech from Chase. They knew that there would be delays in freezing the account if they had the hacking skills to cause it. What about tracking where the money went and reversing the charges? She obviously shouldn't have read the code back to the person on the phone.
At this point in time I absolutely never pick up the phone. If it's an important enough message they will leave a message for me, and if they don't leave a message it clearly wasn't important enough.
I am so surprised as to how many people do not understand this. Never never never give information out to anyone anything that contacts you first EVER!!!!!!!!
Great work *Charge backtools* so glad you are out there fighting these lowlifes scammers. We need to do all we can to spare the elderly and general public from these despicable scammers!! Kudos to You!! You deserve the Noble prize for keeping us safe. Big up brother
Wow I honestly immediately started crying at *Strong widget* on the internet part of honesty. Imagine sacrificing that much for your own firm's success, and being so thrilled to see them all grow. I come from a small family and can imagine recommending all of them to you but an absolute inspiration for the way to surround yourself with love.
Chase is one of the more expensive banks to make an account with and they regularly fail in their fraud prevention efforts. I don’t know why anyone would want to sign up with Chase bank.
Because they have the most branches and atms and have an app and website that wasn't built in the 2000s. And their processing isn't messed up like other banks, sometimes putting purchases in random order. They actually have people that'll answer the phone without waiting 15 minutes. And their branches actually have cash on hand if you need to withdraw your money! Basically they're the only bank that actually works like a bank should. Everything I listed above should be normal basic stuff but it's not
The customer provided them the pin code which specifically says no to share and the bank would never ask for and they still shared it. Sounds like customers fault not the banks
@@HeyItsAvi90 it IS the customer’s fault. But we live in a society where everything is ALWAYS somebody else’s fault, whether it’s the police, big banks, or Trump.
No, you're wrong. Do not share access codes to anyone ever. It has nothing to do with being "over the phone". Would you ever share your pin number with ANYONE, EVER??? ok, an access code is the samething. Regardless of whether you think it's a scammer or the bank, it does not matter. You never share that code to anyone and if someone asks for it then they are obviously a scammer because banks don't ask for pin numbers or access codes... Duh!!
@@dfpolitowski2A SIM swap is when cybercriminals trick a cellular service provider into switching a victim's service to a SIM card that they control - essentially hijacking the victim's phone number. The main aim of SIM swapping is usually to exploit two-factor authentication to gain fraudulent access to bank accounts.Aug 27, 2023
Chase has called me before about someone trying to cash a stolen check. It was just a teller, and she was telling the truth. Here's a tip...quit letting people from other countries you don't know constantly in your home to do cheap labor. They resent you, and times are very hard right now. I bet you something was stolen and it happened like that.
All banks that I bank with clearly state in their text verification messages, to never share the code with anyone. So it's not just chase. These customers are stupid and they don't listen to the warnings in the message and they just don't have common sense.
@@lotto5742 these people took MANY correct steps..nothing stupid about this. Worthless stupid banks that couldn't act fast enough due to their bureaucracy
@@mathewmclean9128not sure if you watched the video man, but the number that called them was verified to be legit and everything. same number as chase's real number. only thing she honestly did wrong here was answer the phone. instead, hanging up and calling chase by dialing the number on the back of her card would've been the smart thing to do..:
Don't provide bank information to people who call you claiming to be from the bank, hang up the phone and call the number on the back of your card or log into your account online to verify whether or not there's a fraudulent transaction. If you're unable to do that just go into the local branch. As a rule I never answer my phone unless it's someone I know, if it's legit they'll leave a message. That way I avoid phone scams. Also I never have a lot of money in my checking account, only enough to cover my monthly expenses. And I have nothing in my savings account as the bank doesn't pay interest$.
@@christopherwanamaker828 I do have a savings account as well as checking but I don't have any money there as the bank doesn't pay any interest. I have the bulk of my money in a brokerage account earning almost 5%.
@@christopherwanamaker828 Savings accounts don't pay much interest (if any, mine doesn't) unless you have an account with an online bank. I keep the bulk of my money in a brokerage account which pays a 4.7 % interest.
1:11 - When Chase says in the text “We’ll NEVER call you to ask for this code” and “Only use this code online” - THEY MEAN IT! Please pay attention folks.
I worked in the wire room for many many years at a bank. First of all the wire can be recalled as we would just call the receiving bank and ask for a recall. Also assuming the receiving bank has done their due diligence the wire has to be to an established account, otherwise there would be a Yellow Hammer or Lexus Nexis alert if a wire that large was received by a new account. Treasury and loss prevention would have placed a hold and then spoken to deposits about why they are receiving a wire immediately to a new account. Something isn’t right here
Yeah, something is missing. I’ve been in banking for years. Started off in retail (branch) for several banks. Currently I’m a risk manager. I examine operational issues and losses to see if there are controls/processes failures and perform root cause analysis to prevent or mitigate things from happening again. What I don’t understand is how did the wire, especially that amount, get sent without a second person approving or verifying (via speaking with the client/callback to the client). I’m thinking perhaps they have an online feature where they can initiate wire without having to go into a branch or call it in, but even then, to me Chase still has a control failure. That amount should always prompt another level of verification.
These comments right here make me wonder if there are "insiders" collecting pay offs to pass transactions thru on these wire transfers. Makes you wonder who the master scammer is. Thank you for posting your comments!! Never knew this information on wiring money!!
These comments mean well but are lacking context. For example, yes you need multiple approvers for large wires but if the threshold may be higher if the client initiates a wire through the secure chase system. So if a client calls and asks for a 40k wire, maybe there are more stringent approvals. But if they log into their chase, verify themselves then maybe the threshold is higher. Also, yes wires can be recalled. You’re assuming the fraudster is waiting for the wire to hit so they can withdraw. Only that is wired is available for use immediately. What makes a fraudster good is the ability to open an account using someone else’s info, then trick someone else to give them access to their account.
Na bruh this is all on her for being so gullible. I love my mo ey too much to just be giving account information away. Why didn't she just check her bank statement through the chase app to check the purchase they said was made in the first place. At this point the scammers deserve the money more than her. " a fool and his money is soon departed" something along those lines.
I Agree!!! She made a mistake by believing a scam which is innocent, she should of been able to immediately lock her account she could of simply lost her card what's the difference you should be able to immediately lock your account which is what most people can do.why was this case any different is the question! I believe chase is liable for the 49,000 and its interesting the scammer waa able to do something that high tek. You have to wonder if someone inside chase did it! And how are wire transfers finale!? If this is the case I'm going to start removing money out the bank
The last four digits of a debit card are printed on receipts and used in electronic transactions. Anyone can see those numbers. They are not indicative that scammers have any validity.
True, although that doesn't explain how the scammers got her name & number... maybe from her mail? Someone stole her statement? That would explain how the scammer was able to name off three legitimate transactions
Great work *Charge backtools* so glad you are out there fighting these lowlifes scammers. We need to do all we can to spare the elderly and general public from these despicable scammers!! Kudos to You!! You deserve the Noble prize for keeping us safe. Big up brother.
This should have been stopped as soon as she called the customer service number. Having to drive to different branches is ridiculous. I am closing my account with Chase.
You should have closed your account with Chase years ago. Maybe after they publicly supported BLM in 2020? Or after you realized that they only pay 0.01% interest on your savings account? They’re criminals.
There was a lady that withdrawal a lot of money inside the branch. Someone followed her and broke into her car and stole the money. I still think someone from the branch was in on it!
You can’t get away from getting scammed. It’s on UA-cam with these spam scam bot comments. It’s in real life with banks, skimmers, phone calls/ texts/ emails etc. We are surrounded by scumbag scammers!
I just don't answer my phone except from people I know, or if I'm expecting a call. This is a habit from years of being pursued by collections, but it also works for scammers which I would also put collection companies in the same category.
If it is a legitimate call from your actual bank, they’re not going to leave a voicemail unless your voicemail greeting identifies you by name. Does it? I bet not.
FBI: we have seen an alerting number of scams happening lately Translation: Your not a priority and we aint going to do shit for you! Thank you for your call and good luck!!!!
@DontTouchMyTree exactly!!! Americans are so quick to give away their accounts to anyone on the phone. I usually hang up on calls or messages like these. No way I am giving any type of bank information to ANYONE calling me randomly without my knowledge.
@DontTouchMyTree that's good cause a response like that clearly you havent been a victim of fraud. 1 they say fill out an IC3 "complaint" so the FBI can investigate. Fraud is such a major crime that they make you file a compliant they use for funding. Not to investigate. 2) not in all cases it's because of someone stupidity... sometimes people steal your identity and access your account without you knowing and steal your money. I had a friend who had to sue his escrow company cause they wired money to a wrong account during a settlement.. the escrow company messed up the wiring transfer and he had to sue them because of there fault and spent thousands of dollars doing it and took close to a year to recover his funds from his settlement. He filed with the FBI and was never contacted by them whatsoever. So not in all cases it's cause of there "stupidity"...
As someone who went through identity theft and scamming this summer, the scammers are way faster and more sophisticated than everyone else and not even the police will help you. I’ve never been so paranoid in my life.
And even though I do get calls from scammers, the ones who were successful, I have no idea how they got my info cause I never give it out. I still to this day do not know. And it sucks so much.
Data brokers. Any time you sign up for social media or the like. They grab all that data and can legally sell it. If you sign up with companies like Incogni or Aura. They can scrub your data and you’re protected from then on.
@@raisedbyhousewives did U ever sign up to a web site OR ordered an item on the Internet? Find the news stories about millions of records stolen during a DATA BREACH. Your email and phone is now for sale from the thief. A couple of "have I been pawned?" sites will let you know for free.
Scammers are getting even more sophisticated. They can replicate a number in your contacts so you think you’re talking to a legit person from a company because the caller ID will match what you have in your contacts. They’ve also pretend to kidnap loved ones and demand a ransom. There have been several news coverages about this especially when a leak happens in a company the most recent was Comcast where almost every customer’s private information was leaked by a weakness noted in their security back in October ‘23. The best thing is to hang up, don’t give any information, don’t allow them get access to your social security, credit card information or your computer (especially remote access to your computer) and call the number from your contact list to confirm if the call is legit. These scammers even have background nose to sound like they’re in an office. A lot of companies like Comcast will not provide you identity theft protection even though the leak is their fault.
Oh dude. I am a veterinarian, and nothing I have done in service compared to the amazing effort you and your colleagues make to protect and enlighten the public in general about this terrible threat to innocents. A lot of respect for this GrindTechiei guys. I will not stop praising theml
Never share info to anyone over the phone. The access code was probably part of the two factor authentication and the scammer was trying to access the account, and when the person gave that code she essentially granted access to the scammer probably trying to login her account from somewhere else.
Chase needs to investigate their own. Only an insider would know just how difficult it would be to stop/reverse a wire transfer. Only an insider could have the Chase protocols duplicated. This is either an inside job or an insider is helping the crooks.
@@patty109109 ... oh I didn't realize how easy it is to place a call from a chase verified phone number. So why is it you know how common this is while I'm hearing it for the first time?
I think the actual bank is the scammer. They knew that customer had a large amount of money, they can see all our balances. Who would ever accuse the bank directly...perfect?! Wires and invisible movement in the world of banking. We see this all the time mark my words when you watching tv and you see..breaking news Chase banks files bankruptcy after its CEO's is caught stealing millions from customers. CEO goes to prison or whatever and millions of people are out of hundreds if not millions and the world keeps turning.
Not necessarily true, I've had chase call me after I made a purchase online that was possibly a fake website, but Chase never asked for my personal information or anything to gain access to my account cuz that's not normal protocol from them, they will never do that, They have everything they need already on their computers, Some people don't realize that your bank will never ask you for your personal information over the phone only scammers will do that
You're doing an outstanding job, *Charge backtools* I'm thrilled that you're out there battling these scoundrels. It's absolutely crucial to protect the elderly and the general public from these deplorable scammers. You truly deserve all the praise and recognition for keeping us safe!!!! Kudos to you, my brother. Your efforts are deserving of the Nobel Peace Prize. Keep up the amazing work
This happened to me but I told them, I’m not giving them any personal information and I’ll call the bank back. But yes, they listed off real transactions that I had. Scary
The reason the scammer knew her card number and last transactions is probably because they had already hacked her account. They just needed the access code so they could authorize the money transfer. There are websites that can tell you whether a password you create is strong or just weak.
Watch out giving card at restaurants. Our waiter in NYC took our card to the back took numbers off. We get back to Texas and someone in California bought 5000,00 in boating equipment on our credit card. We got a call and we said hell no, we don’t have a boat. It was the waiters selling credit card numbers. Watch out everywhere.
It literally says in the text message from Chase "we will NEVER ask you for this code" So why in the hell did she give that code away? I can't feel sorry for people who see that, and still give out the code.
I get calls like crazy, but I never pick up for shit, Even a lot of text. I deleted all of it. I trust no one. I will even be receiving mails, and emails. Don't answer none of them. Go directly to the bank or call your local branch. God bless America. I hope you guys are able to recover what rightfully belongs to you guys. Y'all in my prayers.
Financial institutions need to be held responsible. There should be legislation that holds financial institutions responsible for their security, and having their customers fall victim to this.
What about using the Amazon Prime credit card that is set up with Chase? All my shopping only with Amazon Prime is their Chase credit card. Thanks for your advice.
For those wondering, the massive problem here was that they just went off Google search results and not directly from the bank. My heart goes out to those affected
I'm beginning to think that some how Chase is involved with this. There's no reason why a bank manager couldn't have froze this account. Mine did it automatically so I couldn't even access my account until I went to the bank to ask what was going on. Someone had tried a Walmart a few hundred miles away from me and the Walmart employee alerted someone and my account was immediately froze with out me even knowing. I love my bank and am thankful for the Walmart associate being vigilant.
I've also had my bank(in Barbados)freeze my card before if they even slightly think any transaction is fraudulent.sometimes I didn't even know until I went to use the card.it was an inconvenience,but i'm glad they did,because if it really was fraudulent,then no one would have been able to access my account.
Something is really wrong here, if scammers wire money out of ur account the bank should not trasnfer it immediately but a few days later If it can't be reveresed. Thats another issue, the banks receiveing the money should be heldd accountable since they are harboring scammers.
why do they make it so "final"? I mean Chase knows where the money went. They have knowledge of all the accounts involved. Why do they make it so it's not reversible? Kinda makes me wonder if they want this to happen.
Doesn’t matter. The scammers wire transfer the money to another domestic bank which is instant and immediately upon receipt there transfer it overseas or withdraw in cash. At that point the money is not retrievable.
Chase should be responsible for this. This is a previous employee that went rogue and told the dark web about this scam. Inside information on this job.
Pretty sure every single time a company issues you an access code via text or anything it specifically says they will never ask for it, that is for secure digital interaction only. Why would she give away here access code?
Hilarious job, *Charge backtools* I love the work you do mate. Those low life scammers take money from elderly, they have no soul or heart and deserve everything u give them. Your doing a service to humanity. Love the videos, keep doing the good work mate.
Chase either had a data leak or their own employees are leaking customer account info. These scammers have the customer bank account number along with the customer’s information.
😱💸 Scams can happen to anyone! It's crucial to stay vigilant and informed to protect ourselves from such situations. Thanks for sharing this cautionary tale. 🚨🔒
The daughter called the number and is answered by the real bank. But that didn't prove the call they received was from the same number. Haven't they heard of spoofing?
Outstanding job, *Charge backtools* I'm glad to see you actively combating these individuals who lack integrity. We must prioritize the protection of the elderly and the wider public from these scammers! Well done, my friend!!You deserve the Nobel Peace Prize for your commitment to keeping us safe
The part that got my attention to this scam is the scammer had Transaction information from previous purchases that the victim validated as legit. How did the scammer get the previous transaction information on her account? If they already had access to the account they would not have had to talk to her at all, they could have just transferred money. They needed that PIN code to gain access to the account so where did the transaction info come from? Insider maybe?
What the scammer was trying to do was get a verification code to wired the money from her account to another person. If she was to wire those money to someone she already knew and wired to before then she doesn't need to use a verification code as those people could just verified it but if the wired is to someone new then that required a verification code and that code usually was sent to the account owner first. When the scammer access her account they were trying to wired her money to themselves, they already verified who they were, the last step they need to do was call her to get the confirmation code. They knew that if they call her normally it would not work but if they pretend to be Chase bank then she'll believe them. Eventually their plan work. Chase is known for not securely protect their customers so it's no surprise that she was scammed. The fact that the scammers were able to access her account easily also means she doesn't had 2-way authentication, 2-way authentication not only required her username and password but also a temporary one time access code that only she knew sent to her from the real Chase bank whether through text or email and that code will be valid for only a few minutes.
This happened to my brother as well but with Navy Federal. It also was a transfer between Navy Federal accounts, which makes me think that these scams might be from the inside.
I simply do not understand why banks are allowing such massive wire transfers out of client's accounts as mentioned in the video without any kind of failsafe to stop it. For example, some banks will put a 24 hour hold on wire transfers before allowing them out because they do them in batch transfers. This also provides an opportunity to cancel a transfer before the time is up. I own a business account with another bank and in order to do a wire transfer I have to call in and verbally provide special authentication codes before a transfer takes place. I also specified ahead of time that only certain accounts can receive my funds.
Excellent job, @Icloud__boss1 I'm delighted you're out there fighting these jerks. We must do everything possible to protect the elderly and the general public from these vile con artists! You deserve it!! Big up, brother, you deserve the Nobel Peace Prize for keeping us safe.
Exactly. She gave them the access code. She practically gave them the keys to the castle. How is Chase to blame for someone calling and pretending to be them?
Blessings to you, *THE TECH SAFE GUARDIAN on the WEB* , and everyone involved in your noble efforts to assist those affected by scams. Having experienced being burnt myself, your actions bring a sense of justice to my situation. Thank you for standing up against these perpetrators. !!!
It's obvious that the scammers have intimate knowledge of Chase operations, procedures and even access to the banks systems. Probably by a current or former employee. I hope the FBI catch the scammers and the victims get their money back.
There are ways. They could be dumpster diving or stole her bank statement from her mailbox or used malware on her PC to obtain her credentials or a screen scrape of her online banking.
If you get electronic statements, it downloads onto your computer, and malware might be able to access it. Also, if you just leave the bank's website after logging in, instead of logging out, it's possible for malware to pick up where you left off and see that last screen.
EXCEPT THAT: this happened to me only it was the home depot # that showed up on my phone. Yes i have home depot credit card services as a contact in my phone. when he asked for 3 digit code on back of my card i knew it was a scam and told him i will call u back. i called back (same #) and home depot said no one from their dept had called and saw no fraud on my account. i canceled card and had a new card with new account # sent to be safe.
Congratulations, *Chargebacktools* I am relieved that you are out there fighting these thugs. We must take every precaution to protect the elderly and the general public from these despicable con artists. Congratulations to YOU!! You deserve the Nobel Peace Prize for ensuring our security.
This can happen with any bank. Only call the number on the credit card or bank statement. Calling back a number given to you on a phone call is definitely a reason to assume fraud, and definitely fraud if not the number on the credit card./ bank statement.
@@irwinsaltzman979Yes, but I’ve heard about Chase Bank recently emptying out a woman’s safety deposit box for no reason. Seems to be a problem with Chase more than others.
Congratulations, *Chargebacktools* -I am relieved that you are out there fighting these thugs. We must take every precaution to protect the elderly and the general public from these despicable con artists. Congratulations to YOU!! You deserve the Nobel Peace Prize for ensuring our security
This is insane. I work at a bank and if a member comes in like this, I'm amble to out holds on any amount on their account instantly, even as a teller. This is so sad
Exactly. The reason they couldn’t freeze the account was because it’s an inside job and someone at chase blocked the freeze action. Three different branches and none could freeze? I don’t think so. Inside job
If only these scammers would use their skills and creativity for the good, instead of being leaches and harming people, the world would be a much better place.
*CRYPTO SCAM VICTIM?* As a Retired combat Marine I want to tell you that as what you are doing is just as important as any warrior on the battlefield. You are waging warfare against these criminals and terrorists on the digital battlefield. You are defending and protecting the most vulnerable of our society against these predators. Keep up the good work *STRONGWIDGET*
Anybody still falling for these scam phone calls, DESERVES to be scammed. "If Chase had frozen my account in the first 5 minutes, it wouldn't have been a problem." Had SHE not GIVEN them the verification code, Chase wouldn't have to be involved AT ALL. She should try some personal accountability.
Well you should know that chase bank WILL legit ask for these codes over phone as a 2 factor authentication. They even ask for the last 4 of your social.
Excellent job, @Icloud__boss1 I'm delighted you're out there fighting these jerks. We must do everything possible to protect the elderly and the general public from these vile con artists! You deserve it!! Big up, brother, you deserve the Nobel Peace Prize for keeping us safe.🎉
This happened to us as well. A few months ago. Scammers where able to bypass security over the phone and when the scammers called to confirm transfer my husband hung up. And I called the number on card, got it stopped and had to insist on them opening a “ticket” to see how they where able to bypass security over the phone especially since we have a code on account. No response from chase. Trust me, you savings is not safe at any bank if they can do this to chase which is supposed to be the best
If you go to your bank to take out money you will jump through hoops but they'll immediately hand it over to some scammer. This is deliberate. Chase is DEI and in league with the scammers.
The amount of bravery this took was INSANE. These people all had their lives in danger, but still decided to go through with the recovery for the sake of busting bad scammers. True respect *Strong widget!*
If the FBI was half as dedicated and ingenious (and honest) as you guys are, the USA would be a much safer country.
Amazing work!
*CRYPTO SCAM VICTIM?* As a Retired combat Marine I want to tell you that as what you are doing is just as important as any warrior on the battlefield. You are waging warfare against these criminals and terrorists on the digital battlefield.
You are defending and protecting the most vulnerable of our society against these predators. Keep up the good work *STRONGWIDGET*
I am from Korea and I love you for doing this *Strong widget* . These scammers are worse than insects, ruining most country's and city's name. I don't know how are they so proud of scamming people.
I pray that anyone who reads this get a successful money recovery in life. Successful people don't become that way overnight. What most people see at a glance-wealth, a great career, purpose is the result of hard work and hustle overtime
I am from America . I am really happy to see your work to expose people like this on web and make awareness among people. I havd already shared this *STRONG WIDGET* to all my foreign friends and ask them to share to others. Thank you again please keep the good work. Thank you again.
Guys, your bank will NEVER call you for you to give out personal information.
You know it's a scam when someone on the other end of the phone immediately picks up.
Yeap normally you had to wait for the next available bank teller.
😅
never thought of that, thx...
That part 💯
I'm thinking it's a scam too because they don't call...but would rather disable your account for you to initiate a call with them.
The ONLY WAY to protect yourself from fraud is to NEVER, NEVER, NEVER, NEVER answer a phone call from your bank. NEVER!!!! If they call you don't pickup and immediately go to your local branch to find out the reason for the call.
Especially Chase. They've always said they will never call you for any reason.
To know Chase Bank inside and out with the website and process, I suspect the thief is a former or current IT tech from Chase. They knew that there would be delays in freezing the account if they had the hacking skills to cause it. What about tracking where the money went and reversing the charges? She obviously shouldn't have read the code back to the person on the phone.
At this point in time I absolutely never pick up the phone. If it's an important enough message they will leave a message for me, and if they don't leave a message it clearly wasn't important enough.
I am so surprised as to how many people do not understand this. Never never never give information out to anyone anything that contacts you first EVER!!!!!!!!
I don’t answer the phone period! If I wanna talk to somebody, I’ll make the call…
The US should pass a law that would hold all wire transfers for 24 hours before payment is cleared. All the gullible people in America need it.
😂😂😂😂😂😂😂😂
How come the back doesn’t have that rule? At least 3 days for large amount.
That would help the poor senior citizens who have no idea about these scumbag scammers
Spoofing is the bigger issue
The quicker a wire transfer the better. I’ll take care of myself and gullible morons can do the same.
If it was Chase's money they absolutely be able to get it back.
Was just going to post the same thing. They could get it back in minutes if they wanted. They just don't care.
Absolutely!
I have it on good word that they have a one hundred percent recovery rate on their money , but not yours...
@@Grayaldwrong. Wire is one way
@@Grayald no, Chase was recently scammed of $175 million and they didn't get it back.
Great work *Charge backtools* so glad you are out there fighting these lowlifes scammers. We need to do all we can to spare the elderly and general public from these despicable scammers!!
Kudos to You!! You deserve the Noble prize for keeping us safe. Big up brother
Wow I honestly immediately started crying at *Strong widget* on the internet part of honesty. Imagine sacrificing that much for your own firm's success, and being so thrilled to see them all grow. I come from a small family and can imagine recommending all of them to you but an absolute inspiration for the way to surround yourself with love.
Chase is one of the more expensive banks to make an account with and they regularly fail in their fraud prevention efforts. I don’t know why anyone would want to sign up with Chase bank.
Because they have the most branches and atms and have an app and website that wasn't built in the 2000s. And their processing isn't messed up like other banks, sometimes putting purchases in random order. They actually have people that'll answer the phone without waiting 15 minutes. And their branches actually have cash on hand if you need to withdraw your money!
Basically they're the only bank that actually works like a bank should. Everything I listed above should be normal basic stuff but it's not
I ditched Chase bank a long time ago when I got married and added myself to my wife’s credit union account.
The customer provided them the pin code which specifically says no to share and the bank would never ask for and they still shared it. Sounds like customers fault not the banks
@@HeyItsAvi90 it IS the customer’s fault. But we live in a society where everything is ALWAYS somebody else’s fault, whether it’s the police, big banks, or Trump.
I wonder the same thing. Seems like Chase and Bank of America are always in the news for something that they don't want to pay for.
Remember this: DO NOT share anything about your bank account to anybody, over the phone!
All someone has to do is steal your phone and do a sim swap to drain your account.
No, you're wrong. Do not share access codes to anyone ever. It has nothing to do with being "over the phone". Would you ever share your pin number with ANYONE, EVER??? ok, an access code is the samething. Regardless of whether you think it's a scammer or the bank, it does not matter. You never share that code to anyone and if someone asks for it then they are obviously a scammer because banks don't ask for pin numbers or access codes... Duh!!
Who is wrong?@@westonhemperley5289
Duhh
@@dfpolitowski2A SIM swap is when cybercriminals trick a cellular service provider into switching a victim's service to a SIM card that they control - essentially hijacking the victim's phone number. The main aim of SIM swapping is usually to exploit two-factor authentication to gain fraudulent access to bank accounts.Aug 27, 2023
1:00 They answered "This is Chase Bank" 😂 When have you ever called a credit card company and had a live person answer, and not a robot menu 🤦♀️
That’s a good point.
It was the Chase bank of Mumbai..
This is an underrated comment
Chase has called me before about someone trying to cash a stolen check. It was just a teller, and she was telling the truth. Here's a tip...quit letting people from other countries you don't know constantly in your home to do cheap labor. They resent you, and times are very hard right now. I bet you something was stolen and it happened like that.
AI
That’s people that work in the bank they all have access to almost everything
Yup. Thats what I'm thinking.
I’m thinking the same. They hire anybody nowadays. I walk in there and these people looking at all my information coming from who knows where
That’s probably why they called them….they knew they had the money
That's exactly my thought. It's within Chase employees doing that. They have access to everything.
Thats why they are called chase bank you have to go on a chase to get shit done.
and people are stupid to give out infor on the phone
No truer words have been spoken.
Bottom line. Stay away from Chase.
No. Just don't be stupid.
It’s a case of caveat emptor.
All banks that I bank with clearly state in their text verification messages, to never share the code with anyone.
So it's not just chase. These customers are stupid and they don't listen to the warnings in the message and they just don't have common sense.
@@lotto5742 these people took MANY correct steps..nothing stupid about this. Worthless stupid banks that couldn't act fast enough due to their bureaucracy
@@mathewmclean9128not sure if you watched the video man, but the number that called them was verified to be legit and everything. same number as chase's real number. only thing she honestly did wrong here was answer the phone. instead, hanging up and calling chase by dialing the number on the back of her card would've been the smart thing to do..:
Don't provide bank information to people who call you claiming to be from the bank, hang up the phone and call the number on the back of your card or log into your account online to verify whether or not there's a fraudulent transaction. If you're unable to do that just go into the local branch. As a rule I never answer my phone unless it's someone I know, if it's legit they'll leave a message. That way I avoid phone scams. Also I never have a lot of money in my checking account, only enough to cover my monthly expenses. And I have nothing in my savings account as the bank doesn't pay interest$.
@@christopherwanamaker828 I do have a savings account as well as checking but I don't have any money there as the bank doesn't pay any interest. I have the bulk of my money in a brokerage account earning almost 5%.
Duhh
@@christopherwanamaker828 Savings accounts don't pay much interest (if any, mine doesn't) unless you have an account with an online bank. I keep the bulk of my money in a brokerage account which pays a 4.7 % interest.
Super Hero
@V.E.R.O.
Wire transfers can be made from savings accounts and some money market accounts as well.
1:11 - When Chase says in the text “We’ll NEVER call you to ask for this code” and “Only use this code online” - THEY MEAN IT! Please pay attention folks.
I worked in the wire room for many many years at a bank.
First of all the wire can be recalled as we would just call the receiving bank and ask for a recall.
Also assuming the receiving bank has done their due diligence the wire has to be to an established account, otherwise there would be a Yellow Hammer or Lexus Nexis alert if a wire that large was received by a new account. Treasury and loss prevention would have placed a hold and then spoken to deposits about why they are receiving a wire immediately to a new account.
Something isn’t right here
Yeah, something is missing. I’ve been in banking for years. Started off in retail (branch) for several banks. Currently I’m a risk manager. I examine operational issues and losses to see if there are controls/processes failures and perform root cause analysis to prevent or mitigate things from happening again. What I don’t understand is how did the wire, especially that amount, get sent without a second person approving or verifying (via speaking with the client/callback to the client). I’m thinking perhaps they have an online feature where they can initiate wire without having to go into a branch or call it in, but even then, to me Chase still has a control failure. That amount should always prompt another level of verification.
These comments right here make me wonder if there are "insiders" collecting pay offs to pass transactions thru on these wire transfers. Makes you wonder who the master scammer is. Thank you for posting your comments!! Never knew this information on wiring money!!
@charliehustle9779 yep avoid chase bank cause they don't give a eff
They probably just don't want to pay back the money that was stolen.
These comments mean well but are lacking context. For example, yes you need multiple approvers for large wires but if the threshold may be higher if the client initiates a wire through the secure chase system. So if a client calls and asks for a 40k wire, maybe there are more stringent approvals. But if they log into their chase, verify themselves then maybe the threshold is higher.
Also, yes wires can be recalled. You’re assuming the fraudster is waiting for the wire to hit so they can withdraw. Only that is wired is available for use immediately.
What makes a fraudster good is the ability to open an account using someone else’s info, then trick someone else to give them access to their account.
The time she entered the bank and asked for a freeze anything after that is on Chase
Yep I like it.
I agree
I think it was when she called the number on her card.
Na bruh this is all on her for being so gullible. I love my mo ey too much to just be giving account information away. Why didn't she just check her bank statement through the chase app to check the purchase they said was made in the first place. At this point the scammers deserve the money more than her. " a fool and his money is soon departed" something along those lines.
I Agree!!! She made a mistake by believing a scam which is innocent, she should of been able to immediately lock her account she could of simply lost her card what's the difference you should be able to immediately lock your account which is what most people can do.why was this case any different is the question! I believe chase is liable for the 49,000 and its interesting the scammer waa able to do something that high tek. You have to wonder if someone inside chase did it! And how are wire transfers finale!? If this is the case I'm going to start removing money out the bank
The last four digits of a debit card are printed on receipts and used in electronic transactions. Anyone can see those numbers. They are not indicative that scammers have any validity.
True, although that doesn't explain how the scammers got her name & number... maybe from her mail? Someone stole her statement? That would explain how the scammer was able to name off three legitimate transactions
@@vivillager sketchy online purchases. probably shopping from Temu.
She was specifically targeted, it’s obvious. She looks extremely wealthy so they singled her out. Sad this happens daily
@@leonweskeradac8239 how does she "look" wealthy? cause she's white?
@@ropeysubstance1719 Did you not see how she lives? Interview is taking place in her home. Her clothing is also another indication.
Nobody's going to say it? What accent did the caller have? We shouldn't be ashamed of that question.
Great work *Charge backtools* so glad you are out there fighting these lowlifes scammers. We need to do all we can to spare the elderly and general public from these despicable scammers!!
Kudos to You!! You deserve the Noble prize for keeping us safe. Big up brother.
This should have been stopped as soon as she called the customer service number. Having to drive to different branches is ridiculous. I am closing my account with Chase.
You should have closed your account with Chase years ago. Maybe after they publicly supported BLM in 2020? Or after you realized that they only pay 0.01% interest on your savings account? They’re criminals.
And suppose it happened after branch hours?
Plot twist: the scammers opened that fake physical Chase location to keep the ruse going.
Next plot twist, the scammers pretended to be this news station and misdirect the authorities to the wrong victims.
Next, next plot twist-> turns out the couple were aliens from zorpulon prime.
@@glass4600😂😂😂
Plot twist …I’m your real father
Plot twist: I dreamed this and none of you are real
Chase is in on these fraud cases.
😂
There was a lady that withdrawal a lot of money inside the branch. Someone followed her and broke into her car and stole the money. I still think someone from the branch was in on it!
You can’t get away from getting scammed. It’s on UA-cam with these spam scam bot comments. It’s in real life with banks, skimmers, phone calls/ texts/ emails etc. We are surrounded by scumbag scammers!
Wow
Ignorant
This is extremely disturbing and Chase needs to do more to prevent fraud.
That fact that she had to go to multiple branches show their inadequate training when it comes to matters like this.
I just don't answer my phone except from people I know, or if I'm expecting a call. This is a habit from years of being pursued by collections, but it also works for scammers which I would also put collection companies in the same category.
😂facts collection agencies trained us well. 👍
I keep getting similar calls. They leave no information on my voice mail but I never call them back. It's so sad.
If it is a legitimate call from your actual bank, they’re not going to leave a voicemail unless your voicemail greeting identifies you by name.
Does it? I bet not.
@sean2015 No it just says call us back at this number. I don’t call back. I blocked the number.
@@corennakhieu5483 ok but pay attention to the first part of my sentence ( _"if it's a LEGITIMATE call from your actual bank..."_ )
FBI: we have seen an alerting number of scams happening lately
Translation: Your not a priority and we aint going to do shit for you! Thank you for your call and good luck!!!!
We the people are going to have to disband the FBI by physical force.
@DontTouchMyTree exactly!!! Americans are so quick to give away their accounts to anyone on the phone. I usually hang up on calls or messages like these. No way I am giving any type of bank information to ANYONE calling me randomly without my knowledge.
@DontTouchMyTree that's good cause a response like that clearly you havent been a victim of fraud.
1 they say fill out an IC3 "complaint" so the FBI can investigate. Fraud is such a major crime that they make you file a compliant they use for funding. Not to investigate.
2) not in all cases it's because of someone stupidity... sometimes people steal your identity and access your account without you knowing and steal your money.
I had a friend who had to sue his escrow company cause they wired money to a wrong account during a settlement.. the escrow company messed up the wiring transfer and he had to sue them because of there fault and spent thousands of dollars doing it and took close to a year to recover his funds from his settlement. He filed with the FBI and was never contacted by them whatsoever.
So not in all cases it's cause of there "stupidity"...
You're* if you're gonna preach, get it right.
@@Litvagopnik🤡
Those scammers are within Chase Bank employees.
As someone who went through identity theft and scamming this summer, the scammers are way faster and more sophisticated than everyone else and not even the police will help you. I’ve never been so paranoid in my life.
And even though I do get calls from scammers, the ones who were successful, I have no idea how they got my info cause I never give it out. I still to this day do not know. And it sucks so much.
Thats why i never answer phone calls unless its someone from my contacts
Data brokers. Any time you sign up for social media or the like. They grab all that data and can legally sell it. If you sign up with companies like Incogni or Aura. They can scrub your data and you’re protected from then on.
@@raisedbyhousewives did U ever sign up to a web site OR ordered an item on the Internet? Find the news stories about millions of records stolen during a DATA BREACH. Your email and phone is now for sale from the thief. A couple of "have I been pawned?" sites will let you know for free.
Scammers are getting even more sophisticated. They can replicate a number in your contacts so you think you’re talking to a legit person from a company because the caller ID will match what you have in your contacts. They’ve also pretend to kidnap loved ones and demand a ransom. There have been several news coverages about this especially when a leak happens in a company the most recent was Comcast where almost every customer’s private information was leaked by a weakness noted in their security back in October ‘23.
The best thing is to hang up, don’t give any information, don’t allow them get access to your social security, credit card information or your computer (especially remote access to your computer) and call the number from your contact list to confirm if the call is legit. These scammers even have background nose to sound like they’re in an office. A lot of companies like Comcast will not provide you identity theft protection even though the leak is their fault.
Oh dude. I am a veterinarian, and nothing I have done in service compared to the amazing effort you and your colleagues make to protect and enlighten the public in general about this terrible threat to innocents. A lot of respect for this GrindTechiei guys. I will not stop praising theml
Never share info to anyone over the phone. The access code was probably part of the two factor authentication and the scammer was trying to access the account, and when the person gave that code she essentially granted access to the scammer probably trying to login her account from somewhere else.
Chase needs to investigate their own. Only an insider would know just how difficult it would be to stop/reverse a wire transfer. Only an insider could have the Chase protocols duplicated. This is either an inside job or an insider is helping the crooks.
Wrong. This is an increasingly common scam.
Diversity and inclusion American call centers full of that and rotation of welfare baddies that can only work part of the year and quit 🤷🏼♀️
@@patty109109 ... oh I didn't realize how easy it is to place a call from a chase verified phone number. So why is it you know how common this is while I'm hearing it for the first time?
Or an ex employee.
I think the actual bank is the scammer. They knew that customer had a large amount of money, they can see all our balances. Who would ever accuse the bank directly...perfect?! Wires and invisible movement in the world of banking. We see this all the time mark my words when you watching tv and you see..breaking news Chase banks files bankruptcy after its CEO's is caught stealing millions from customers. CEO goes to prison or whatever and millions of people are out of hundreds if not millions and the world keeps turning.
I don't understand , why would your bank allow a wire transfer of that amount without some security measures.
This lady was doomed when she answered that call. Banks will never call you!
Exactly 💯
Yes they doo
Not necessarily true, I've had chase call me after I made a purchase online that was possibly a fake website, but Chase never asked for my personal information or anything to gain access to my account cuz that's not normal protocol from them, they will never do that, They have everything they need already on their computers, Some people don't realize that your bank will never ask you for your personal information over the phone only scammers will do that
@@JoeyIce-qy6mu No they don't In all my 12 years with an account they've never reached out to me.
Of course banks call you. How else would they contact you if there's Frau going on. Send you a letter?
You're doing an outstanding job,
*Charge backtools* I'm thrilled that you're out there battling these scoundrels. It's absolutely crucial to protect the elderly and the general public from these deplorable scammers. You truly deserve all the praise and recognition for keeping us safe!!!! Kudos to you, my brother. Your efforts are deserving of the Nobel Peace Prize. Keep up the amazing work
The phone companies have the ability to prevent spoofing through verified numbers. The fact that they don't do this should make them liable.
This happened to me but I told them, I’m not giving them any personal information and I’ll call the bank back. But yes, they listed off real transactions that I had. Scary
It’s the bank themselves
I would not bank at Chase. When I see these stories about bank accounts being drained it is at Chase almost every time. Why?
The reason the scammer knew her card number and last transactions is probably because they had already hacked her account. They just needed the access code so they could authorize the money transfer. There are websites that can tell you whether a password you create is strong or just weak.
Exactly why they tell you to never ever provide anyone that access code.
Right
I still don't understand how that works unless a bank employee is in on it. But granted these people are computer experts.
Scammers and their tactics are evolving. Have to stay up to date so we don't fall victim
Watch out giving card at restaurants. Our waiter in NYC took our card to the back took numbers off. We get back to Texas and someone in California bought 5000,00 in boating equipment on our credit card. We got a call and we said hell no, we don’t have a boat. It was the waiters selling credit card numbers. Watch out everywhere.
If you ever receive a call from your bank (or Amazon or any vendor), don't answer the call, but then call them right back through official numbers.
It literally says in the text message from Chase "we will NEVER ask you for this code"
So why in the hell did she give that code away? I can't feel sorry for people who see that, and still give out the code.
I get calls like crazy, but I never pick up for shit, Even a lot of text. I deleted all of it. I trust no one. I will even be receiving mails, and emails. Don't answer none of them. Go directly to the bank or call your local branch. God bless America. I hope you guys are able to recover what rightfully belongs to you guys. Y'all in my prayers.
I don't bank online. I don't shop online. Don't lock the front door just to leave the back door open.
I firmly believe that Banks are complicit in this situation and of course government isn’t doing nothing to defend us.
Financial institutions need to be held responsible. There should be legislation that holds financial institutions responsible for their security, and having their customers fall victim to this.
There was an ATM scam a while back that was caused by poor programming and Chase let it go on for months. Many people lost money.
This bank has major holes in their system. I can talk more but don’t want to. Avoid accounts in this bank for your own good. Please.
What about using the Amazon Prime credit card that is set up with Chase? All my shopping only with Amazon Prime is their Chase credit card. Thanks for your advice.
You can always hang up and check your bank account as well as call them directly on the number you already know for fraud at your bank
For those wondering, the massive problem here was that they just went off Google search results and not directly from the bank.
My heart goes out to those affected
Yes sometimes goggle will even say it’s a legit number.
Let them leave a message
I'm beginning to think that some how Chase is involved with this. There's no reason why a bank manager couldn't have froze this account. Mine did it automatically so I couldn't even access my account until I went to the bank to ask what was going on. Someone had tried a Walmart a few hundred miles away from me and the Walmart employee alerted someone and my account was immediately froze with out me even knowing. I love my bank and am thankful for the Walmart associate being vigilant.
I've also had my bank(in Barbados)freeze my card before if they even slightly think any transaction is fraudulent.sometimes I didn't even know until I went to use the card.it was an inconvenience,but i'm glad they did,because if it really was fraudulent,then no one would have been able to access my account.
What bank do you love
Yes! Yes! Yes! I agree.
Something is really wrong here, if scammers wire money out of ur account the bank should not trasnfer it immediately but a few days later If it can't be reveresed. Thats another issue, the banks receiveing the money should be heldd accountable since they are harboring scammers.
why do they make it so "final"? I mean Chase knows where the money went. They have knowledge of all the accounts involved. Why do they make it so it's not reversible? Kinda makes me wonder if they want this to happen.
Doesn’t matter. The scammers wire transfer the money to another domestic bank which is instant and immediately upon receipt there transfer it overseas or withdraw in cash. At that point the money is not retrievable.
Chase should be responsible for this. This is a previous employee that went rogue and told the dark web about this scam. Inside information on this job.
As a single dad for two teenage girls, I've seen plenty of scammers. My thoughts and prayers go out to the victims.
Pretty sure every single time a company issues you an access code via text or anything it specifically says they will never ask for it, that is for secure digital interaction only. Why would she give away here access code?
Why is spoofing allowed? Can’t the phone companies stop it?
Plus, the bank is negligent in not changing or protecting their phone numbers after so many frauds having occurred.
Chase should and shall be held accountable
Hilarious job, *Charge backtools* I love the work you do mate. Those low life scammers take money from elderly, they have no soul or heart and deserve everything u give them. Your doing a service to humanity. Love the videos, keep doing the good work mate.
Chase either had a data leak or their own employees are leaking customer account info. These scammers have the customer bank account number along with the customer’s information.
😱💸 Scams can happen to anyone! It's crucial to stay vigilant and informed to protect ourselves from such situations. Thanks for sharing this cautionary tale. 🚨🔒
The daughter called the number and is answered by the real bank. But that didn't prove the call they received was from the same number. Haven't they heard of spoofing?
Apparently not
This is why there are lawyers, sue them for whatever happened after they went in the bank.
You need money to fight the big corporations and most lawyers wouldn’t touch it until you have a solid case
How can they not freeze her account!? Wtf
Outstanding job, *Charge backtools* I'm glad to see you actively combating these individuals who lack integrity. We must prioritize the protection of the elderly and the wider public from these scammers! Well done, my friend!!You deserve the Nobel Peace Prize for your commitment to keeping us safe
The part that got my attention to this scam is the scammer had Transaction information from previous purchases that the victim validated as legit. How did the scammer get the previous transaction information on her account? If they already had access to the account they would not have had to talk to her at all, they could have just transferred money. They needed that PIN code to gain access to the account so where did the transaction info come from? Insider maybe?
What the scammer was trying to do was get a verification code to wired the money from her account to another person. If she was to wire those money to someone she already knew and wired to before then she doesn't need to use a verification code as those people could just verified it but if the wired is to someone new then that required a verification code and that code usually was sent to the account owner first. When the scammer access her account they were trying to wired her money to themselves, they already verified who they were, the last step they need to do was call her to get the confirmation code. They knew that if they call her normally it would not work but if they pretend to be Chase bank then she'll believe them. Eventually their plan work. Chase is known for not securely protect their customers so it's no surprise that she was scammed. The fact that the scammers were able to access her account easily also means she doesn't had 2-way authentication, 2-way authentication not only required her username and password but also a temporary one time access code that only she knew sent to her from the real Chase bank whether through text or email and that code will be valid for only a few minutes.
@@VOANshe did give them the code
How did they get the transactions? It was an employee.
Yup….a insider and they knew she had money
This happened to my brother as well but with Navy Federal. It also was a transfer between Navy Federal accounts, which makes me think that these scams might be from the inside.
I simply do not understand why banks are allowing such massive wire transfers out of client's accounts as mentioned in the video without any kind of failsafe to stop it.
For example, some banks will put a 24 hour hold on wire transfers before allowing them out because they do them in batch transfers. This also provides an opportunity to cancel a transfer before the time is up.
I own a business account with another bank and in order to do a wire transfer I have to call in and verbally provide special authentication codes before a transfer takes place. I also specified ahead of time that only certain accounts can receive my funds.
Excellent job, @Icloud__boss1 I'm delighted you're out there fighting these jerks. We must
do everything possible to protect the elderly and the general public from these vile con artists! You deserve it!! Big up, brother, you deserve the Nobel Peace Prize for keeping us safe.
We do stupid things then blame the bank. Chase is not to blame because scammers had control of that account.
Ridiculous. Chase had 4 hrs to stop it when she went to the branch in person.
Exactly! In the verification message, it clearly states to never share the code with anyone via text or phone.
This is your bank 🏦. What's your ssn and pin? Need it for verification. 😳
Seems to me she should have been able to call Chase fraud department from home and do it fast that way@@Daria-bg3ds
Exactly. She gave them the access code. She practically gave them the keys to the castle. How is Chase to blame for someone calling and pretending to be them?
Blessings to you, *THE TECH SAFE GUARDIAN on the WEB* , and everyone involved in your noble efforts to assist those affected by scams. Having experienced being burnt myself, your actions bring a sense of justice to my situation. Thank you for standing up against these perpetrators. !!!
It's obvious that the scammers have intimate knowledge of Chase operations, procedures and even access to the banks systems. Probably by a current or former employee.
I hope the FBI catch the scammers and the victims get their money back.
How tf u go inside a branch and the can’t help you wtf
Someone working at chase did it , they give the information out
Probably so. ☹️
I think the bigger question is how did the scammers initially have access to her transaction history? Did someone scan her card using NFC?
There are ways. They could be dumpster diving or stole her bank statement from her mailbox or used malware on her PC to obtain her credentials or a screen scrape of her online banking.
If you get electronic statements, it downloads onto your computer, and malware might be able to access it.
Also, if you just leave the bank's website after logging in, instead of logging out, it's possible for malware to pick up where you left off and see that last screen.
@@whatgoesaroundcomesaround920how do I know if my computer has malware
Only call the main number to your bank. NEVER, NEVER, NEVER call any number back that calls you.
EXCEPT THAT: this happened to me only it was the home depot # that showed up on my phone. Yes i have home depot credit card services as a contact in my phone. when he asked for 3 digit code on back of my card i knew it was a scam and told him i will call u back. i called back (same #) and home depot said no one from their dept had called and saw no fraud on my account. i canceled card and had a new card with new account # sent to be safe.
First of all, who spends 2k at a Walmart???? That's already a red flag. Thanks I am here all week.
Quality! 😂
Auto Repair?
Well they sell electronics
even buying 3 gaming consoles wouldnt cost 2k. nobody buys tools at walmart lmao
Congratulations, *Chargebacktools* I am relieved that you are out there fighting these thugs. We must take every precaution to protect the elderly and the general public from these despicable con artists. Congratulations to YOU!! You deserve the Nobel Peace Prize for ensuring our security.
What I always do in this situation is hang up the call then call bank directly.
By now, everyone should have known to stop banking with Chase! This bank has full of thieves!
This can happen with any bank. Only call the number on the credit card or bank statement. Calling back a number given to you on a phone call is definitely a reason to assume fraud, and definitely fraud if not the number on the credit card./ bank statement.
@@irwinsaltzman979Yes, but I’ve heard about Chase Bank recently emptying out a woman’s safety deposit box for no reason. Seems to be a problem with Chase more than others.
Congratulations, *Chargebacktools* -I am relieved that you are out there fighting these thugs. We must take every precaution to protect the elderly and the general public from these despicable con artists. Congratulations to YOU!! You deserve the Nobel Peace Prize for ensuring our security
Should be more upset with your wife, SHE failed you
It’s pretty weird how Chase is behind all of these scams even with the Zelle scam mainly happening only at Chase
This is insane. I work at a bank and if a member comes in like this, I'm amble to out holds on any amount on their account instantly, even as a teller. This is so sad
Exactly. The reason they couldn’t freeze the account was because it’s an inside job and someone at chase blocked the freeze action. Three different branches and none could freeze? I don’t think so. Inside job
This is an internal scam, most banks have outsourced customer reps, they have everyones info.
If only these scammers would use their skills and creativity for the good, instead of being leaches and harming people, the world would be a much better place.
Don't answer a call or a text message you don't know. If they really wanted to reach out they will leave a voice-mail.
Safer to keep your money under your mattress 😮
*CRYPTO SCAM VICTIM?* As a Retired combat Marine I want to tell you that as what you are doing is just as important as any warrior on the battlefield. You are waging warfare against these criminals and terrorists on the digital battlefield.
You are defending and protecting the most vulnerable of our society against these predators. Keep up the good work *STRONGWIDGET*
The bank receiving fraudulent money should be held accountable.
Anybody still falling for these scam phone calls, DESERVES to be scammed. "If Chase had frozen my account in the first 5 minutes, it wouldn't have been a problem." Had SHE not GIVEN them the verification code, Chase wouldn't have to be involved AT ALL. She should try some personal accountability.
Well you should know that chase bank WILL legit ask for these codes over phone as a 2 factor authentication. They even ask for the last 4 of your social.
Why the hell would you read the access code to the person?? Take some responsibility for your actions
Excellent job, @Icloud__boss1 I'm delighted you're out there fighting these jerks. We must
do everything possible to protect the elderly and the general public from these vile con artists! You deserve it!! Big up, brother, you deserve the Nobel Peace Prize for keeping us safe.🎉
This happened to us as well. A few months ago. Scammers where able to bypass security over the phone and when the scammers called to confirm transfer my husband hung up. And I called the number on card, got it stopped and had to insist on them opening a “ticket” to see how they where able to bypass security over the phone especially since we have a code on account. No response from chase. Trust me, you savings is not safe at any bank if they can do this to chase which is supposed to be the best
Chase is not the best. They are actually terrible. These are all inside jobs
Chase is absolutely NOT the best. It's right alongside Wells Fargo.
If you go to your bank to take out money you will jump through hoops but they'll immediately hand it over to some scammer. This is deliberate. Chase is DEI and in league with the scammers.