Samsung Dishwasher 9E error code
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- Опубліковано 28 вер 2013
- 9E Error code on Samsung Dishwasher. This video explains how to fix the problem by cleaning the fresh water fill reservoir.
NOTE: Be careful when you reinstall the dishwasher so as not to kink the drain hose. A kinked drain hose is error code 5e. I did that by accident.
Idiotic design flaws (in the name of price) cause a person to either dump their appliances every 3 years or fix them on your own. Wasn't like that even 10 years ago. I choose to fix them on my own because I can then save a bit of money, as well as gauge how bad electronics and appliances are being designed and made in China. This is the second time in 3 years I've had to do this fix to this dishwasher, all because the fill reservoir gets dirty. If I washed my dishes first before putting them in the dishwasher, this wouldn't happen..... lol.
To those having the 'vent cover stuck' issue.
Grab a large pair of slip-joint pliers and open them wide. Stick the jaws in opposing holes and twist.
Mine was very difficult to remove as well. The plier trick worked in 3 seconds.
OP: Great video, thanks!
Thank you 😊
Thank you for making this great easy-to-follow video. I've had this problem for 2 months, and it took just 15 minutes to fix it, and saved on a call to a repairman. Thanks again!
Thank you so much. Haven't had a working dishwasher for months. Found your video, followed it to the T, and the washer started right up. About 10 mins into the cycle it stopped and now displays a 5E code. So now I'm trying to figure that out ugh.
Update: found another video about the 5E code (clog), while trying to fix that issue I got an LE code (leak), watched another video. Followed the tutorial on the 5E code by taking apart the bottom inside chamber and cleaning it. Put it back together, followed the LE code instructions by drying out underneath the machine, while there checked for a blockage (found one). Long story short, probably too late, after 3 videos graciously posted on here by those in the know. Even a female that knows nothing about appliances can fix them, so thank you!!!!! It's working perfect now thanks to you all.
I bought a DMT300 5 years ago and it lasted about 2 years before it failed like this. It was such a pita to remove and in the dead of winter I just threw the damn thing away and got a different washer. I then bought a new house and guess what it came with lol. This DMT300 lasted three years before it did the same thing. I am so thankful you posted this. You sir are a saint!!!! We rinse our dishes religiously and couldn't believe how much gunk was still in the tank. Now that I know Ill be posting a video as well to save everyone the $$$. My error was a flashing Heavy and Quick LEDs after two minutes of operation. Thank you again!!!
I purchased the Samsung DMT300RFW in 2011. In 2013 I got the error code for low water level (based on pattern of blinking lights) and the repairman charged me $242 for diagnostic, parts, labor and tax. in 2016 we got the same error code. We tried cleaning the flow sensor as per this video, and IT WORKED. Yay! Thanks husband!
Incidentally I ran the dishwasher before pushing it back in, and I could see water splashing backsplashing from the dishwasher drum through the vent cover into this part....so that is perhaps the reason this dirty situation comes in to play.
Of note this dishwasher doesn't have the digital display for showing the 9# error code, it shows the error codes through blinking lights, as per your manual. But it is the same thing!!
Thank you, thank you, thank you. This dishwasher has been driving me crazy and I have been banging on the side with my fist to try to unstick the float. This method worked for a while, but eventually quit. Your video is awesome. It took me awhile, but I did it... I fixed the float myself!!! (It was pretty gunky.) You are AWESOME and I am feeling very accomplished. (Regarding the vent cover, I angled a screwdriver on one of the holes and tapped it with a hammer. It turned easily after that.)
As a woman I try to fix things before calling a repair man. This worked perfectly. I did cuss quite a few times and tore a whole in my knuckle but VIOLA! IT WORKS. Thanks for sharing.
Visiting in 2023! Thanks for the video! I can’t wait to tear into it later. I probably will ream the hoses out to get any residual out of them as well. Also, I will apply some armor all to the float itself as a barrier against any more organic material build up. Armor all is designed for vinyl and plastic so it shouldn’t hurt it.
I followed this process this morning and it worked like a charm. Our dishwasher was going to the "graveyard" until I tried this. This saved me several hundred dollars and only took about 45 minutes of my time.
Thank You for posting this.
We've been having issues with our dishwasher for months. Every once in awhile, it will work fine - other times, it won't start. I did this today, and it worked on the first try. Amazing! Thank you so much!
Samsung DMR57LFS (bought ~2009): Used this video to diagnose / resolve 9E error code, worked perfectly. Thank you!!
Thank you so much! I did everything you said and now my dishwasher is almost done running the normal cycle. No blinking lights! I am stubborn and refuse to pay anyone I can possibly do myself! glad my dad taught me how to be handy!
I have made this repair once before, a few years ago and the video was more of a refresher, thanks for your help, clear and concise without a lot of wasted words.
Just spent about 45 minutes following your video tutorial. Repair done to perfection. Saved probably several hundred. Thanks very much.
Thanks for the instruction.
There wasn't much dirt at the bottom ,but I cleaned it, put it back in place and so far, it seems to work.
Good job!
My husband I just finished this trick. Putting the washer back together and I wanted to make a suggestion about getting the vent cover off. I have had great luck using a wide, thicker than most, rubber band to open lots of covers in the kitchen. Worked like a charm here without damaging the plastic cover. This time I needed to use one of the thin flat exercise bands we had to get a good enough grip to get the thing to turn by hand. No metal tools. We have very hard water so lots of problems with mineral deposits. Found something to use with the soap to help with this during but found that the cover was caked from before with white mineral deposit. I used vinegar (white) any kind should work, full strength to clean the inside deposits off. Sometimes I had to leave a rag soaked with vinegar on the place where the deposit is to soften the deposit enough to wipe it off. A big thank you for the video how-to. Really helpful. Would not have been as easy without it. Could not find the part about putting the seal back on the other side of the vent inside so hope the dishwasher does not leak.
great video, figured out via internet that my dishwasher had this problem, after holoding up the little arm, and dishwasher started working. but being a single lady, called the repairman to remove the sensor chamber, and clean. was afraid i wouldn't be able to get it back together again, should have found this video first!
Thank you so much for posting this video! We had two different appliance repairmen out to look at our Samsung, which was flashing the "water over level" code, and neither fixed it. My husband and I followed your video and fixed it!
A great video with clear instructions and helpful hints. I have the same problem with the same dishwasher and now I have the confidence to fix it myself. Thank you.
It did happen on my Samsung DW. I called the service guy last time who did exactly what you are showing here. It happened again and I am gonna do it myself this time. Thanks for sharing the great pictorial illustration.
Thanks very much for showing each step in detail. I've now used this video twice to fix my now 9-year-old Samsung dishwasher, because when I got the 9E today I couldn't remember what you had me do last time. :-)
All good. Unfortunately (or fortunately ) my Samsung dishwasher has been replaced with a Bosch. Unbelievable difference.
Thank you for this video. It was right on. My Samsung was one model year newer than yours. Samsung apparently figured out that side access was necessary so it no longer has to be pulled all the way out to get access to the box. Not only did your video give me the correct direction to fix the error code, it also gave me the confidence I needed to be DIY and not spend 200 for a repair call.
Thanks so much! I just fixed my samsung dishwasher.
I had 3 lights flashing after a couple minutes (norma, heavy and quick)
I cleaned the white thing on the left side with the sensor like you did and I just completed a full cycle without any issues.
I just wish I saw this before taking apart all the plastic parts inside the dishwasher!! Thank you verry much for taking the time to do this, it helped alot!
I figured out a funky float was my problem, but had trouble finding the exact case sensor style as mine. Finally found this, and the instructions were perfect! My search has ended. Thank you!
Thank you for this video. We have the exact dishwasher. Your simple walkthrough and directions were awesome! Did the same thing you did and now works, no more error code!
Thank you man!!!!!!! for two years I've been manually sitting there lifting the float by hand in between cycles. mine wasn't as dirty as yours but so far so good.
Thank you! I have a much simpler Samsung dishwasher that blinks lights to indicate errors. Mine was flashing Normal, Heavy and Smart Auto which stands for low water level. My parts were fairly similar and I was able to fix the issue by following your video. My house runs on well water and the reservoir was overtaken by mold because the water is not chlorinated.
It is a ridiculous design flaw and I do not understand how Samsung can keep ignoring it. When I typed "low water level dishwasher" in Google, it auto-completed "Samsung". 'nuff said!
I have a Samsung DMT300RFW. This video 110% solved the problem. Took me about 2hrs but that's because I took my time and had troubles that had nothing to do with the instructions. I spent way too much time cleaning parts just in case as well. Thanks so much for posting this video....saved me ton$...
+Saverio Licini Glad to see your dishwasher code on your comment. I have that model, too. Makes sense that the insides are all about the same.
I also have the DMT300 and according to my comment, I performed this repair 8 months ago. Time to do it again. It's been acting up for a few weeks now. I wish Samsung would come up with a permanent fix.
Had the same model DTM300 and it worked. Do you think a cleaning solution of some sort may work?
Thank you, thank you, thank you! And again, thank you! I was ready to pay whatever it took to get a dishwasher not made by Samsung when my wife happened across your video. We did the repair ourselves for free. We've had the error code off and on for months (years?) and finally the dishwasher wouldn't run this morning. I suspect we'll need to refer to this again in a year or two. Thanks again!
Thank you so much! Not only did you save me the trouble of finding a reparator, but I made the dishwasher work again in the same evening that it failed. No hand washing today :-)
Used this video just last night to fix my dishwasher. Worked like a charm - unfortunately, I ended up pulling a little too hard on the washer when I was pulling it out. The hose sprung a leak... New hose today, and the washer is back in commision! A heartfelt thank you for posting this!
Saw the Low water error code this afternoon. watched your video and had it fixed after supper. Took a whole 30 minutes. Thanks
My Exact Dishwasher with the exact problem! This video saved me hundreds of dollars. Thank you
I had the code and gave this a try. As I cleaned it, it wasn't as bas as I thought it should be to make it error out and make the error code come up. While I was putting everything back together, I wasn't optimistic in thinking it that was going to heal the issue. But it did and works perfectly.
Nice job in the video and thank you!
Thank you so much for this walk through. This worked well.
The internal vent was very difficult to unscrew so I improvised a tool.
I took a pegboard hook that had two metal prongs that go into the pegboard.
Inserting those two prongs into the holes in the vent in the middle gave me the grip and leverage to unscrew it.
Kindof like a harmonic balancer puller but used to turn instead of pull.
Thanks again!
I see many comments about the great tutorial and how it worked perfectly for them. Count me among them. I was skeptical that the little amount of goop would be an issue, but lo and behold, there it is: one completed cycle with no errors. Many thanks.
Thanks for posting this. We (my hubby) took ours apart and the reservoir looks different; it is clear and smaller than this one. We must have a slightly different model, but we are getting the same error. When we got the thing out, it was not dirty at all; it looked clean... also, it has a floater in it and nothing was obstructing the floater from doing its job. Ours is a DMT800RHW. My old man hates this dishwasher... he would throw it out the window if he could lift it. He has cleaned out the lower filter too, but the dishwasher still stinks - literally. Thanks again for posting the video. If anyone has the same model as we do and has a suggestion, (like call a repairman, or get rid of it ASAP), we thank you in advance!
Second time in 3 yrs had the 9E error code. Yea, probably wouldn't happen if we only put clean dishes in the dishwasher. What a crock of a design. But thanks for the video. Nicely done. No repairman this time.
Awesome video! The fix worked for my samsung DMT300RFS. The Normal, Heavy and Quick Lights were blinking which corresponds to low-level water error. Machine is out-of-warranty. The technician gave me a very expensive quote. Great experience doing it myself plus I saved money. Thank you!
I just fixed my dishwasher solely by the help of your video. Works like a champ!!!! Thanks so much.
Thanks a lot for the video! I have a Samsung DMT300 which runs exactly the same way. I followed your instructions and got through what is called for my machine a « low water level error » (normal, heavy and quick lights on). It now works perfectly! Thanks again!
Used this last night to fix my machine. Worked like a charm! Thanks for the video!
What a life saver. The dishwasher broke down for the 2nd time in two years with the same code. We were able to fix it last time following another's instruction but your video made it sooo much easier this go round.
thank you the dude. I had the same problem and followed your video to fix the problem. it worked! the only modification i did was i did not remove the racks. just pulled them out to unscrew the cap from the inside. thank you again, you saved me probably 2-3 hundred dollars if i had to call a repair.
Une grand merci pour votre vidéo. J'ai utilisé les mêmes étapes que celles sur votre vidéo et ça a vraiment bien marché.
This video has helped me at least 5 time with this annoying AF recurring problem. No more Samsung appliances for me! Thanks for posting it!
just fixed mine following this video. It is a different model but pretty much same components. some components were difficult to remove and need a few tries. Other than that, the procedure is exact the same as the video.
thank you very much!
Thank you so much! This video helped me fix my dishwasher when I thought I didn’t have the ability to fix it!!!
Thank you so much, just fixed my dishwasher in 20 mins !!!! thank you, thank you, thank you. My husband was very happily surprised when he got home from work.
I had a 9E error code on my Samsung Dishwasher and this fixed it. I was able to do it myself and probably saved at least $300.00 for a service call.
Can confirm this works. Should be noted that when removing the hose, if you get any water inside by accident, you may end up with an LE error like I did. Took the dishwasher back out and leaned it to its left and drained out that little bit of water and it’s good to go now. Thanks for posting this video. Crazy it is still so useful 8 years later. Lol
I just wanted to say thank you for doing this video. This was a problem I had for a while and this actually fixed it and saved me $1000 I would’ve bought to buy a new dishwasher.
Excellent video, thanks for sharing! We just got this error for the first time last night so will be following this today. We've had ours for 6 years and this is the first time getting this so I can just imagine how nasty the reservoir will be. 😳
ABSOLUTELY BRILLIANT. WORKED LIKE A CHARM. THANK YOU BIG TIME... 👍👍👍
Exactly what I need. I already replaced the cords on each side for the door so this will be easy since the same parts are removed.
Thanks for the video it really helps.
Awesome video I am so appreciative of the fine camera work and clear instructions. I have a working dishwasher again!
I was able to fix the 9E error code with your help. Thanks so much for putting this video together, you saved me hundreds of dollars I'm sure.
Awesome clear and concise instructions! Our dishwasher started having the same problem recently, but husband couldn't figure out how to remove the float from the dishwasher. Hopefully we'll get it out tomorrow night and it'll solve the problem :)
Thank you so much for taking the time to make this video, saved me from needing to get a repairman out!
Wow. Always leery about modern day appliances. Had to pick up a Samsung Dishwasher (Different one than this, but looked like same guts) last year as the older one gave up the ghost after only two years (More expensive for parts than picking up this one) Got the Heavy/Quick lights flashing today. Googled it, found this video, and now washing dishes! Thank you so much for posting this! My tank didn't look that bad at all, but cleaning it solved the issue.
THANK YOU for this video! Followed your instructions and it now works great. The wife is happy going into 2019.
You just saved me a couple hundred dollars. It was exactly as you said, cleaned the "major China design defect" as you so eloquently put it. Voila it works! Thanks my friend.
Thank you so much! This is my favorite thing about UA-cam- the DIY videos!
Thanks for the informative video! I was able to follow these steps and it solved the problem! Our dishwasher is a DMR77 (series), so the plastic piece that the reservoir is attached to would not move, which made it impossible to unclip the reservoir (I tried for more than 30 minutes). Ultimately, I cut the clip off the reservoir and after cleaning it I put it back and just put a little duct tape to keep it in place. I'm so happy to have gotten rid of the 9e code by myself!
Love your detail video! I fixed my Samsung Dishwasher by following your video. Thank you!
Thanks, had it fixed in about an hour thanks to you. Much appreciate you taking the time to make the video.Respectfully Glenn
Fixed my dishwasher today using your video Thanks!
This video saved us the hundreds of dollars a replacement dishwasher would have cost. 100% best youtube video I've watched this year.
Good Man - I've used your instruction TWICE in the past 3 years - but this time it took me 20 min from start to finish and working like a charm. Thank you for taking the time to put this together. Time to 'pay it forward'. God bless you. Marc-Brampton Ontario
Marc Adamo Thank you sir
I have to do mine every four months. It’s such bullshit. I have even replace the entire assembly and four months later still end up getting the 9E code. We pre-rinse our dishes so it’s not like we just throw them in the dishwasher. There isn’t even a lot of grease in the assembly. Such a crap product.
thank you for sharing this video. solved my 9e issue and i have a fully functional dishwasher after it being down over 8 months!
Thanks kookydude! Mine was a little more difficult because it wouldn't come out far enough but I managed. I'm sure this video helped save me some money in the end.
Wow! Your instructions were really easy to follow and and saved me a lot of money. Thanks a lot, if you were in Montreal, I'd pay you a beer....or two!
Great post, fixed my problem as well. Mine was not really that dirty or gunked up, but the house connected to the back leaked out a lot of water and a lot of blobs of grease other debris. Works like a charm now, Thanks!
Worked great. Float wasnt that dirty but still cleaned it out and worked after. Same type of crappy samsung dishwasher you have. Thanks for the vid. Good stuff!
Major thank yous. This video saved me twice in 3 years too. Like you said, big design flaw.
Thank you to who ever made the video - very helpful and considerate - since I have zero skills with appliances I decided to try one low tech try - I used 1 cup of vinegar into the bottom of dishwasher and let sit over night and then ran it empty the next morning - no error ! - to be safe I did it again the next night assuming needed 2 tries to get it really clean - and yes - no error message - then ran it like normal with a load - everything OK - try the vinegar first - may save you lots of time and energy .
+Albert Pritt - Genius!
We've been suffering with this for years now... we run some cleaner through it and it would work for a few weeks but then it would come back... thank god I found this video because I was just about to scrap this piece of @#$% and buy a new one.
Thank you so much for this great and useful video. Error is now gone. Kudos!
I'm so glad i found this video! You saved my dirty dish life!
Thanks!! With your help we fixed our dishwasher twice.
This was a great video! Helped me fix my dishwasher. Two tips...Have a few towels ready and you don't need to take the racks out of the dishwasher. Obviously taking out the dishes will make it lighter but that is it.
thanks for the help! great video. I just wanted to add that while the water hose was diconnected I took a straw brush and cleaned as much of the gunk out of the hose as I could reach. Don't know how much it might help but it probably can't hurt.
Excellent detail. Fixed mine tonight. Thank you for posting this.
Thanks so much for this video. Just repaired my dishwasher. Piece of cake thanks to you! Error code gone.
Thank you so much! The video is great. My model was slightly different but you inspired me to try. I was able to clean it out and it is running well. Last time it cost me over $200 for a service guy to replace this part, he probably didn't need to replace it. I wasn't going to pay that again. I do think this a product defect and I won't by Samsung dishwashers again. This dishwasher accumulates mold, slime way too easily.
This video really helped me!!! Many thanks, you saved me lots of money and helped me to make a better decision regarding Samsung appliances. I purchased my Samsung dishwasher model DMT 610 in Oct. 2011 and it's already broken down twice ; and Samsung has done nothing for me.
Saved me the cost of a expensive repair and or new dishwasher. I had a slightly different model but had roughly the same setup, thanks for the video!
me too!! we were able to fix ourselves because of this video! easy peasy. There wasn't even much filth in the reservoir but once all put back together works like a charm!
Excellent how-to-video. I was able to fix my dishwasher. Great job
Thank you
Excellent video! Thank you for sharing this as it absolutely fixed the problem and was easy to follow and explanations are clear and concise. Very helpful.
Thank you so much for making this video! We fixed our dishwasher and you saved us from buying a new dishwasher!!!
Thanx for the vid....it was a pain in the ass to take apart but you saved me alot of $$$. Dishwasher works like new now. Thank you once again.
fabulous tutorial - you're a VERY good teacher. I haven't tried this yet but I can tell it this video tells me everything I need to know.
Thanks! I'm not very mechanically inclined, but it worked like a charm, within an hour. My only issue was that my reservoir clip at 3:40 is designed a bit differently than the one in the video, so it took a few minutes to figure out how to remove it, without breaking it.
Thank you dude, this was a perfect tutorial. It saved me a couple of hundreds dollars. Thanks again.
Thanks so much! Dishwasher is running again. We really appreciate the video.
I had a completely different Samsung model (The part was the same look) and error codes (Normal, Heavy and Quick) and I did your recommendation. It WORK! Thanks!
Thanks for uploading this. You saved us $150-$300!
I have a different model but looks close to the same . I cleaned and put back together. That has fixed the problem. Thanks to your video.
thanks. I had this error today, and you really helped. Probably saved me a $150 service call. Much appreciated.
Great video with all detail steps to follow. Extremely helpful and save me $$. Thanks a lot !
thank you so much for thos informative video. it walked us through the repair process perfectly and saved us a lot of money. appreciate you time and effort I'm providing this for us all. You ROCK!!!!