LG Dishwasher model LDT7797BM showing AE or OE error code fix.
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- Опубліковано 25 сер 2024
- LG LDT7797BM dishwasher issues. One possible reason you’re receiving an AE and or an OE error code. You can find tons of possible causes and fixes researching the model online but I never saw this cause or fix.
Hope it helps someone out there.
You Sir made me look good in front of my wife and kids. Due to not having to spend money on a professional to fix our dishwasher, my family now will put those funds towards a statue of me. It will be placed in our house to honor my ability to fix things we never thought I’d fix. As a member of the man council of Arkansas, I hereby make a motion to give you your own holiday. You rock. Thanks for posting such a great and helpful video.
I second this ☝
@@justenhansen fantastic video it worked perfectly. Thank you very much.
Your out of the dog house! ;)
Agreed just did this fix last night actually on my kenmore but it's the same dishwasher. Wife was soooo happy!! Thanks for the video.
I don't know the model, I just saw an AE error, and watched your video. Just so you know I'm 67 yo widow, who had a husband that could fix anything. I did it with your help. Thank you Lord Bless you and your family.
We need more people in the world like you buddy. And I mean that God-bless you in your family
Even a year later and a different model, this video points out the grease buildup, which is what got me. After looking and finding no leaks (except the little bit in the tray). I did notice the scum in the air lock and rather than wait for service (after 4 sinks full of hand dishes TODAY), I gave the clean out a shot. I alternated dish soap and white vinegar and about 30 minutes later, we are back in business. Thank you!!!
I followed all of your steps earlier today, now I am washing a load. The blockages was exactly where you said it would be. You saved me money on repair costs and possibly buying another dishwasher. Thank you much- By the way, you were more help than LG :)
Sir your advice and instructions were PERFECT 👍🏽 I have been looking at the debris in that chamber since yesterday wondering if that was culprit……you completely clarified that…….why you don’t have a UA-cam channel making millions is baffling…… 🙏🏾
You, sir, are a saint. Had AE come up the day after my son was born. Came home from the hospital to suds all over the kitchen floor. After LG's useless troubleshooting (recommended to call a tech) I found your video and this was exactly the problem: grease gummed up in the channels. Your level of detail was perfect and instructions were clear and simple. 2 hrs from water on the floor to a fully operational dishwasher.
Thank you, thank you, thank you!
I got the same code 2 weeks after my first child (son) was born. I went through the usual Office Space argument with the machine "why do you say there's a leak when there IS NO LEAK??" This is probably the issue with my dishwasher and I'll know after his second pediatric appointment in the morning, after my nightshift making sure he's still breathing between hangry cries throughout the night! Thank you for this upload, sir!
Another success story! My sink backed up so I plunged it. My LG dishwasher immediately went into AE error mode and could not be reset. I hired a repairman for $139 and he concluded that need a new drain pump at a cost of $450 installed. I considered what led to the AE error and said “no thanks”. Stumbled across this video and problem solved. Thanks OP!
So much more helpful than any explanation I've seen from any manufacturer! Saved my weekend. Thank you sir.
MY HERO!!!!! Dishwasher was leaving food particles on glasses and top rack didn't ever seem to come out clean. Replaced mesh filter and still dirty dishes. Turns out the float was clogged and wasn't allowing enough water into dishwasher causing it to drain early. My husband was CONVINCED the problem was due to me not replacing the filter correctly and I was very pleased to prove to him that that wasn't the case!!!! Thank you so much!!
Clear and concise instruction. This helped me out even though my LG Dishwasher is a different model. The seal around the round air vent that is inside the tub on the left side, was leaking water back into the tub, which in turn kept activating the drain pump. I imagine after the pump gets activated after a wash cycle enough times, the AE code gets triggered. All I had to do was remove the seal, clean it and reinstall it. Problem solved.
2 years later and you just saved me an expensive repairman visit (and probably a replacement suggestion). Thank you thank you thank you so much!
God bless you, sir! With your little video, I fixed my own dishwasher BY MYSELF and saved a service call!
One of the best UA-cams I have watched. Though not doing it as he explains, the explanation is very very clear... Am now a certified dishwasher troubleshooter...
Works with other similar models as well. Stubborn washer literally wouldnt even turn on once the AE code struck. Fixed with this guide and saved a day off of work waiting on a warranty repair. Thanks!
Like all the other happy people, you are bang on! Saved me from purchasing a new replacement. I am very handy also, but it is from people like you who take time to share that this community help each other out! To add to this post, I first used hot water to loosen the debris. Then poured a mixture of vinegar/water and baking soda inside. It really helped to break up the buildup. Finally as you said, shake it like crazy to agitate the buildup.
Thank you so much for posting!
BOOM! Worked great! Ended up using boiling hot water and dish soap to get my vent clean, but point is this video saved me $$$$$. THANK YOU!!
I don't want to hyperbolize, but this video is the most singularly helpful piece of human creation since the works of Isaac Newton. Thank you thank you thank you.
Came back from vacation to an error. Found this was the problem and fixed it based on your explanation. Thank you for the help!!
Worked perfectly!!! Thank you! We were going crazy and we definitely didn't want to shell out a couple hundred to have someone service it for us.
Excellent video that solved my problem perfectly. My drain had backed up with a sewer blockage on the sink line. Using a plunger to try to clear it just pushed debris back into the dishwasher, causing the AE code. Your video took me quickly to the sensor and had great suggestions for cleaning it. Thanks very much.
Thank you! I’m a single mom and was able to fix it on my own thankful for you and your kitties
I found a leak on the lower left hand side, just like you mentioned. I pulled it out and it had the exact same fat clog in the air gap assembly. Excellent instructions: My hat's off to you. You're a scholar and a gentleman.
Thanks for the video. I was having the same AE error code. Pulled out my dishwasher and had the same fatty food build up. Cleaned out the air gap panel (took a while) and fixed the issue. Another $400 saved!!
Brilliant video! Thank you! Thank you! For our LG LDT6809SS/00, we originally had an nE error code (leak) and, after removing the toe plate and sound proof padding, we discovered that water was leaking from the nut of the braided metal water inlet line at the bottom left corner of the front. of the machine so we unscrewed the line to remove it, applied a couple rounds of new teflon tape to the threads fo the brass receiver on the machine and screwed the water line back on snuggly, and that solved that one.
Then, another nE code. After emptying the dishwasher of its shelves, cutting the power at the fuse box and outlet plug under the sink, shutting off the water valve under the sink, taking off the water line the waste tube from the disposal under the sink, with bowls/towels to catch any water/gross stuff, I pulled the machine out into the kitchen along with its 3 loosened lines. This time I lay down on the floor on the left side of the machine and watched the underneath for a couple mins of the clean cycle (2 mins/1 : 22 mins) and discovered a leak around the vario motor. So we soaked up the little bit of water from the black tray/bottom cover, let the machine dry for a bit, and turned the machine upside down (you may be able to just lie it on its side, but we found it easier to work with the machine upside down. Since you can't easily take off the black plastic bottom cover of this model (uggh), I wormed my hands into the various openings to take off the wire harnesses to the vario motor and relay switch, unscrewed the vario motor to bring it out and tested its ohms and the switch's ohms with a multimeter. We got proper readings from the relay switch, but got an infinite reading on the vario motor as opposed to a @4K ohms reading, so we ordered a new vario motor (Dishwasher Diverter Motor 4681ED3001D) for $20 from Sears Parts that got the proper ohms reading. Once installed and machine turned right side up, with lines reattached and power on, we ran the cleaning cycle again.
Another nE code within 2 mins. After seeing a second leak from the newly installed vario motor, we ordered a new grommet with washer (AHR73669802 Shaft Assembly) for the vario motor from Sears Parts for $9 and installed it on the new vario motor. Done. No more leaking! Do yourselves a favor and just order the grommet and washer to place on your new vario motor before running the machine.
Then another (!!!) nE code after the first hour of the cleaning cycle (60 mins out of 88 mins). So lying on the floor and looking underneath again, I noticed some water with a tiny bit of residue particles in the bottom cover tray compartment underneath the second drain tube/water compartment of the fill funnel assembly (Dishwasher Fill Funnel Assembly AEC74337401) and then came to your video for the fix! I know your video covered codes aE and oE, but it really helped our issue, too. Thank you so much! I think we may have a functioning dishwasher again! And we have saved sooooo much money!!! YOU ROCK!!!
Plus, your kitties were an inspiration! Very fitting that the one on top of your washer was cleaning! :)
I just realized who you sound like to me - Ted Lasso! Especially when you say: "for some silly reason", "shake it shake it shake it shake it", the sound you make after "clockwise", and "peace out". Made me smile! You could voice overs for Jason Sudeikis. :)
Thank you so much sir. I was stumped as to how to fix this AE code. Appliance repair guys are booked out for months here, so i was trying to fix it myself. Mine was super clogged with grease. Took a while to clean out, but i got it eventually. Now im up and running!
My friend your video saved the day for me as well. I was stuck in a AE loop after the kitchen was flooded with water. We recently moved and the prior owner never cleaned the drain and we were felt the pain of the overflow situation. Also, TIP - I found some boiling water with some dish soap allowed me to clear the fat in the air gap.
Just a word of warning. My valve was clogged far more than the video. I had purchased a new part and installed that, but then I figured what the heck and tried to clean the old part. Dawn had minimal impact. Hot water, as in from the coffee maker did help, and I was agitating the part in all cleaning methods. Finally I tried brake cleaner. It distorted the black plastic part of the valve .. so don't do that. The exposure to the brake cleaner was less than 1 to 2 minutes as I followed up with a hot water flush ASAP.
I've had mine for 5 years so really, what's a new $80 part every five years? I have decided that if I am going thru the efforts of replacing this I will always use a new part. I don't want to make this into a yearly project 😆
Best of luck with yours, everyone and a BIG thank you to JP. This is truly the fix for the dreaded AE error code on any of these LG units!
Thank you for posting this video! Looks like I had the same problem with dishwasher that is 3 years old. This is my first LG and have never had a problem like this with washers in the past.
I appreciate your willingness to help others, and I hope all is well with you and your family!
Same as me, almost 3 year old LG, seems like that is the lifespan of the part without service.
Clearly not the lifespan of the part since it works after cleaning. It's basically poor engineering with waste water disposal, but if the part still works after cleaning then it's not lifespan. It's like saying the filter in my shop vac has a one bedroom of drywall installation lifespan because it clogs and needs cleaning, which it is designed to do.
This is my first LG dishwasher and it's purchased 2 years ago, but unsure of manufacture date. I have LG fridge and washer dryer combo that are on their 6th year running great, but was curious how the dishwashers would blunder like this.
Thank You!! I went directly to the assembly & had the same issue. After cleaning, dishwasher worked perfectly! Thank you again!!
Worked for my LG. All I was missing was the cat. Thanks!
Yet another success story. Your video was the key to fixing my dishwasher. It's amazing that the troubleshooting steps from LG say nothing about this. Thank you so much!
Thank you, this will help immensely with an elderly friend of mine. He's getting a 1E code. He has very iron ritch water. The impeller under the sensor is clogged. Now you have shown how to get this part of, it will be easy to clean. Thanks again!
Had the AE error on my LG dishwasher. Found this video to be very helpful diagnosing the problem. Took my time and used CLR to clean out the float chamber and very hot water. After reinstalling and pouring in hot water into the basin of the dishwasher I turned the power back on, and watched the water moving through the plastic valves. I then sponged out all the water in the basin and noticed the internal purge pump stopped cycling on and off, however the AE code was still present. Powered off the machine holding the power button and powered it back on, and the error was finally clear.
Thanks for the video. This is exactly what was wrong with mine as well. Helped narrow down the issue pretty quick, with great pointers for removing, cleaning, and re-assembling. Thanks!
Stumbled across this video as I was about to punch a hole in the wall due to frustration…seems to have cleared the error code and so delightful seeing that gnarly build up come out. Hoping this fixes the problem! Thanks!
Thank you for posting this. I NEVER comment on UA-cam but this was a lifesaver for me on Father’s Day no less. Thank you.
You’re welcome and I hope your Father’s Day turned out excellent!
This worked great for me. I unclogged my garbage disposal and it apparently caused the backed up water and gunk buildup to be trapped in that pocket you described. Followed all of your steps and the code went away. Thanks a lot!
You are the best! I literally unscrewed 100 screws because i thought this sensor was near the pump, before watching your video!
Thank you so much! This was our exact problem and you were the only place that directed us how to fix the issue. Good explanation of everything.
Bro! You have no idea how much of a headache you saved me. Not to mention money. I once before called a repair man but he could figure it out. And still billed me! Thank you for this video.
Glad to help, thanks for the kind words!
This video is perfect! Cleaned the air gap assembly. It had food parts in it due to a plumbing issue under the kitchen sink drain. It fixed my AE error code. Thanks for posting!
I saw that on mine. I had to mop up the water down in the pan that cleared the AE code.
This was Very informative. I am sure that it saved us the cost of a repair visit or a new dishwasher. I can't say for sure but the little valve in the side tank may have been the problem, or a small high-pressure leak (that was tightened), at the water connection from the house to the dishwasher. One fix that you may want to comment on before doing...it is to clean the inside of this valve using vinegar and baking soda. It fizzes and creates a little pressure that cleans most anything it comes in contact with. I did do this, also because the water was off while cleaning the washer. Anyway... no AE code and we have clean dishes. Thanks for the insight! I wish more people would have the same caring nature for others as you have expressed in your you-tube post.
You’re the second one that has mentioned using vinegar and baking soda to help clean it out. Excellent point with how it helps clean the gunk!
Thanks for the great video. It fixed my problem. Here is a tip for cleaning the mass. It is mostly biofilm bacteria, If you soak it in 90% isopropyl alcohol then expose it to a very bright or ultraviolet light source it will deteriorate a lot faster.
Looks like I’ve got the same problem. I had it pretty much narrowed down to this being the issue, but you made it understandable. 👍
Starts at around 3:45. Thank you for making the video, I will try this fix.
This helped my son and I fix our dishwasher last night. I cannot thank you enough!!
JP, major Props to you! this solved my issue on a LDT5678ST. THANKS!!
Glad that I've found your video. My LG received the E1 error code and the draining pump kept running despite several attempts to reset the code by power disruption. It works again after cleaning the air gap assembly. Thank you for the video!!
Man, thank you for all the time, frustration and money you just saved me.
Thank you for posting this video. I don't have that exact model but the inside is the same so I followed your instructions and mine was full of guess what......collard greens from Thanksgiving dishes. I have told my wife and daughters to rinse dishes off before loading the dishwasher time and time again and they don't believe me but this is my proof!!!! Guess who doesn't have to do dishes for a while? This guy!!! Thanks Bud
Thank you, JP. Your guidance was right on. Your confidence let me know that I could do it. Took about an hour, but success. Thank you.
I needed to replace the drain hose your video helped me take apart the assembly then replace the hose and the dishwasher still works! Thank you very much!
Aggravating but I saved a service call $100 estimate
Part was $24.99
How did you determine that? The area that he showed was clogged on mine. I cleaned it and witnessed it operating correctly when rinsing but I'm still throwing the AE code.
I have to do this as well. I guess I cracked the drain hose because the larger hose was filled with water and leaking under my sick. Does the drain hose going to sick drain pop right off? Looks like there’s a little black o-ring
The hose was kinked when I removed the dishwasher from under the counter, I had no grease in the trap, replaced the hose reinstalled and it cleans better than it ever has!
The hose has a ridge in it plus the o ring, once it’s in the ridge the o ring is installed but the assembly on the side has to be removed so you can see and access the removal of hoses and connections, hope this helps everyone
Thanks so much for taking the time to make this video. I have the exact same model DW and the same problem, thank you for sharing it saved me big bucks.
Although it didn't clear my AE code, it was kind of fun cleaning this thing out. I was like the Neti Pot of appliances. So much grossness in there. Thanks for your clear instructions!
ETA: it did work! However, I had to get the water out of the pan underneath to make the code clear. I accomplished this by tipping the machine forward and mopping up the spilled water with towels. Thanks again!
Thank you so much! You saved me so much money! We couldn’t run it for a week because of the AE code🤦♂️. Thank you for taking the time and making a great video! I got it working because of you!
Thanks to you, sir, my new LG, which has not seen its first set of dirty dishes, yet, has worked. For some reason, the machine would not clear the water where the sensor is. I’m giving it its first test, now. It’s working, and the error code has been cleared.
Thank you so much
Thank you I just fixed my LG dishwasher with exactly the same problem!!!
Took me a while to get the dirt/fat out of that little valve section
You just saved me $700 on a new dishwasher. Same code. Same problem. Fixed it right away. THANK YOU!!!!!!!
Just fixed my dishwasher! Big thank you for sharing the solution step by step!
Great video. Had this exact issue tonight and was able to clear it up because of your video. Thanks brother!
Very helpful video . I had a suspicious hint but I didn’t want to take out the dishwasher. Now it makes more sense and I know what to do . Just going to have wife worry about it first .
This video helped me fix my AE error. My issue was different though. It wasn't clogged, there was water in a section of the part where there shouldn't have been any water. So grateful to have found this video because it ultimately gave me the solution. $42 delivered for the part and no service call! Thank you!
Glad to see the information was able to help out in more ways than one. Excellent job on fixing it yourself as well!
Thank you for this video!!! I searched several hours for causes and solutions for my LG dishwasher and BINGO this was my problem…
Glad that it helped out!
06/21/21 Due to a under drain plumbing issue, my sink backed up and I had this AE error code again. I cleaned out a piece of food in the air gap assembly like before but the error remained. I could feel water in the bottom pan, so I tilted the washer to severely to the side to drain the water from the pan and it cleared the code immediately. Thanks again JP!!!
That’s a great tip!
wonderful fix. About 8 months ago I actually had no functioning buttons. I had to tear the dishwasher apart and found at some point there was a small leak that got on the end of one of the electrical plugs and it took out a connector and my main board. I replaced them both and unit has been working great since. Now tonight I'm getting random OE codes and the unit does not seem to want to drain as good as it should. Thought maybe pump was going on but its clear the pump is still making noise at the beginning of the cycle. I will be checking this out next
Even if this video may not help me fix my (almost exact) problem your explanation and detail is A++!
Thank you. this didn't directly solve my problem with AE error code but it was still very helpful. After my kitchen sink drain was blocked I used a plunger to clear the blockage. The blockage was eventually cleared by using a snake but the plunger apparently forced the standing water back to the dishwasher and caused the water to pool-up in the pan under the float which in turn caused the AE error. After i used a towel to absorb all the water in the pan the problem went away. However this video also gave me the opportunity to clean the air gap assembly using your method of hot water+detergent+bleach. The chamber where that little valve is, was full of dirt/grease etc, and the valve was stuck. Cleaning that chamber didn't solve the AE problem but I am sure it will prevent future error codes, so thank you again for your video.
Good info, you’re the second person that had a clogged sink drain and using a plunger pushes water and debris back into the dishwasher.
Thank you for sharing you’re experience and solution, it has taken all of us together to figure out how to fix these new dishwashers.
What I noticed that worked best besides dish soap was to use some mineral spirits to break up the fat deposits it works a little faster than dish soap. Thank you for the video.
Thanks for the tip, worked like a charm! I have had so many problems with my lg appliances, but thanks to youtubers like you, they are still working, Thanks again.
Brother. My man!!! It was the airgap much appreciated you saved me a tonnn of time and money. Thanks you🙏🙏🙏
THANK YOU SO MUCH! Not the way I wanted to spend my evening but you saved me a bunch!!
Not All Heroes Wear Capes, you sir are a hero! Thank you so much for this awesome video.
Thanks from Saudi Arabia, I've implemented your instructions and the dishwasher works fine again 👌
Thanks awesome!
Thank you for making this video. Followed your steps to troubleshoot this and it is up and running. Not the same model number but all of the same components.
Thank you so much! You did good Sir! Very very good straight to the point detailed DIY video. Fixed my problem in a snap.
thank you so much my dude! you and your cats just solved an issue and made me look like a hero!
I dont have an codes showing but I have the same dishwasher that doesnt always drain out the water. Ill have to look into this. Excellent video. Thank you!!
So, so, so happy to find your video!! Thank you!
Lovely video! I had the same issue woke up with ae error. For now I just cleaned up the water at the bottom tray. If this occurs again will work the remediation you are explaining! Thanks for the video, this helps a lot.
You are awesome. I found water in mine after giving up on LG on a 15 month old dishwasher. No warranty to cover this nor good support.
Great video. Same problem. I had a ton of junk in there on both sides. Soap/Hot water/Vinegar didn't seem to work too well. Finally resorted to Automotive Goo Gone. Squirted some in there until Gunk was submerged in it. Left for 5 min. Really took the gunk off but it accumulated into one giant mass. Had to flush it out with a hose/shake container to get it to finally come out (do outside). Now I can actually see the flapper arm in there.
Also when the goo gone is soaking also tapped the container against a wooden fence pole to loosen gunk from inner surface.
Thank you for this video. I had the exact problem on a similar model LG dishwasher and following your video fixed my issue.
Thank you SO much!!! This is exactly what was wrong with mine. Did exactly what you did! Fixed!!!!!
Great video. Im sure the frustration got to you at one point figuring that little plunger out
Wow!! Thanks a ton. Great explanation clear and consice, I had the same problem, and now the dishwasher works great.
Saved me from buying a new dishwasher! Great video.
Im a lg factory service tech and this interesting. Never ran across this but will be on the look out. Good info
You’re a fantastic instructor!!!
For all those who have a display that won't respond to commands here's the fix..
Remove the touch panel, and replace the capacitors on the board. It's literally a $5 fix.
Use tantalum capacitors especially when replacing the 4.7uf caps.
Thank you so much for posting thiss!!I was about to give up until I came across your video! Fixed my dishwasher finally 😊
JP Thanks you just saved me a service call !!!!😊😊😊😊😊😊😊😊😊😊😊
Thank you!! This fixed my machine. Very much appreciate you taking time to make the video!
Thank you so much. You saved us $$$$. You are the only one who described it correctly and had a solution.
this is why i love youtube. you rock, dude. fixed my issue!
Maaaaann!!!! Thank you!!! All of the videos I checked nothing worked. This 100% did
Thanks for the great information. I am really hoping this helps with my constant OE errors when I go to fix this on Saturday.
Great Video! I have a model LDT7808SS with an E1 code - and it was this exact issue! Thank you!
Your feline assistant was very helpful 😻
Thanks to both 💐🐟
Again thank you. I did have gunk in that area and took time to clean. I also had water on the tray which activated the flood sensor. Cleaning both cleared out the AE code.