Elgato Prompter - saved by a software update?

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  • Опубліковано 27 чер 2024
  • I've been using the Elgato Prompter for around 100 days - it's time to look at whether the AWFUL software issues I encountered in my initial review/unboxing have been fixed with the v.19 release.
    Discover out what the new features are, why I've still got some reservations, and a special hack I've discovered to make the Prompter experience much better.
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    🛒 PRODUCT LINKS
    Elgato Prompter geni.us/LAWYl
    Elgato Stream Deck + geni.us/8aGkB
    Elgato Stream Deck Pedal geni.us/RilFxI5
    Speakflow Prompter app www.speakflow.com/?via=mark
    Dockcase Smart Hub: geni.us/p8pe
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    ⌚️TIMESTAMPS
    0:00 : Intro
    0:59 : What's new?
    2:37 : 3 reasons I can't recommend this
    5:29 : Conclusion
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    👀 WATCH THIS NEXT
    Did you miss my original Elgato Prompter review? • Watch this before buyi...
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  • Наука та технологія

КОМЕНТАРІ • 54

  • @ThatMarkGilroy
    @ThatMarkGilroy  3 місяці тому +1

    Thinking of buying this and still have questions? Drop them below and I’ll do my best to answer!

    • @gymwithhym
      @gymwithhym 2 місяці тому +2

      Are you still having problems with the connection? I'm thinking about getting it, but I cant have something temperamental at such a high price point

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому +2

      Like I say in the video it’s definitely better than it was (pre update it was worse than 50/50 likelihood it’d connect on the first go), but it still doesn’t work every time. Another commented mentioned that the fact I have an existing external display might be affecting it but if that’s the problem, it’s still not good enough.

    • @gymwithhym
      @gymwithhym 2 місяці тому

      @@ThatMarkGilroy is it possible that its the usbc-usbc cable that's not fast enough?

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому +1

      I tried it with a 480Mbps cable which should be more than capable, and a standard Apple USB-C cable too. Same story.

    • @gymwithhym
      @gymwithhym 2 місяці тому

      @@ThatMarkGilroy thats tragic ill hold off until then. its 2024 I cant believe they still supply it with USBA and that there's no ability to buy a USBC -USBc from elgato
      that's guaranteed to work

  • @NatGreenOnline
    @NatGreenOnline 2 місяці тому +5

    I just got mine a few days ago and it paired instantly with my M1 Mac Mini. The power button seems a little strange (it doesn't seem to work 100% of the time) bit overall I'm liking the prompter so far.
    The scrolling is fine as is but it would be nice to have the voice auto-follow mode and some of the script formatting options you mentioned but that should be able to be added in an update... hopefully.
    For the price I don't think you can beat the Prompter.

  • @janette99
    @janette99 2 місяці тому +2

    Very helpful, thank you. And I love the way you say "chunky chapter" :D

  • @JamesKerLindsay
    @JamesKerLindsay 2 місяці тому +1

    Thanks. I just watched both videos. A really great overview of Prompter. I bought one and it is brilliant in so many ways, but I also had huge problem getting it set up on a Mac. DisplayLink was the issue. Once I cracked that it has worked really well. I just wish there was a way to use the Camera Hub software without being plugged in to Prompter to format scripts offline.

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому

      Thanks James. Yes - the need to be 'tethered' again makes me think they designed this with streamers in mind and not youtube creators. If I need to be in a different place to where my laptop is using a teleprompter (outside, in a different studio, with a client etc), this suddenly becomes quite a complex set-up that is entirely dependent on your laptop battery life.

  • @johntomasi1981
    @johntomasi1981 2 місяці тому +1

    I really appreciate your frank assessment of this thing. I've been back and forth about it and your advice has been a big help. I think I'll hold out a little longer. I'm hoping the software will get better. The connection issue is my biggest concern. The last thing I need is to fiddle with my teleprompter just as I'm about to start. Thanks again.

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому +1

      Thanks John. Seeing how they’ve resolved many of my original gripes has me optimistic for future updates. I think your approach is a good one if you already have a solution that’s working for you!

  • @1imanni1
    @1imanni1 Місяць тому +4

    Thunderbolt 3 cable will fix the connectivity issue

    • @ThatMarkGilroy
      @ThatMarkGilroy  Місяць тому +3

      YES MATE. This seems to have sorted my issue finally! Thanks for posting.

  • @smody121
    @smody121 2 місяці тому +1

    Looking forward to them implementing a voice following feature (like Workflow) in the next update. As someone who's been using this for work Zoom calls, I absolutely love it. This update not only fixed a few of the more glaring issues, but means they'll likely continue to do so.

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому +1

      A feature like that would make this an absolute must buy. My only challenge is how it would work if you’re already using your computer to record external audio whilst presenting - might be a case of too many channels.

  • @rollonfood
    @rollonfood 2 місяці тому +1

    Nice video ya northern 🐒! I have this same blinking prompter and I agree the software is absolute bobbins. The first version was an absolute joke, this update seems to have fixed my biggest gripes. Not being able to use more than one script, and not being able to paste scripts in one go.
    Can you still not work on scripts without the prompter plugged in (offline)? I keep mine on the shelf when I'm not using it.

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому +1

      Bobbins is a word I thought about using but didn't think some of the viewers on the other side of the atlantic would understand!
      And yes, you can't work on scripts without the prompter plugged in. Which is a bit mad really, but doesn't massively impact my workflow as I keep/write all my scripts in Notion before pasting in when I'm ready to record.

  • @TMTVProductionsPR
    @TMTVProductionsPR 2 місяці тому +1

    You told me they were gonna fix it and I got mine! Loving it. 💪

  • @JStanhouse
    @JStanhouse 3 місяці тому +1

    Good timing on this video, Been working on myself(loosing weight) and working on my videos(mostly editing and story telling) and today my wife said you have really bad eye contact in your videos so was looking into this. I do stream also and probably would use it for that but not primarily. You don't happen to have any advice on audio interfaces do you? (I also noticed my voice over sound is not as good as even my go pro and I think my weakness is the audio interface) Anyway love the video. (and your other one)

    • @ThatMarkGilroy
      @ThatMarkGilroy  3 місяці тому +1

      Hey Jason and thank you. I use a couple of different audio interfaces depending on where I’m recording.
      Check this kit page as well as my desk setup for a couple of options thatmarkgilroy.com/en-gbp/pages/vlogging

    • @ThatMarkGilroy
      @ThatMarkGilroy  3 місяці тому +1

      @JStanhouse PS I just watched your 20K steps in a day video and your presenting style is great - a teleprompter would definitely help. If not this one try looking at the Padcaster or some of the Desview options.

    • @JStanhouse
      @JStanhouse 3 місяці тому +1

      Thanks, I enjoyed the walking but putting that video together (and cutting it down to size as it was originally 15 minutes long) was a pain. I think my next video ill keep at a longer length. :)@@ThatMarkGilroy

  • @SebelyPal
    @SebelyPal 2 місяці тому +1

    Which teleprompter would use where you can use your iPhone as a teleprompter and the display is pretty good. I am using a sony zv-e10 with a wide angle Sony-11mm F1.8 Lens so I do not want vinegaret on the edges. I bought an elagato but will probably return because of the issues
    Thanks

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому

      Hi! I'd look at Desview - the T2 holds a phone and has a remote control geni.us/8GSqH - another good option is the padcaster by Parrot.

  • @KarlSainte
    @KarlSainte 3 місяці тому +1

    I just bought this with a discount, so I’m kinda worried about your issues with it with a Mac. I’m running with an M1 MacBook Pro for my set up as well. Question, are you running any other external monitors with your MacBook or just off the MacBook Pro screen itself?

    • @ThatMarkGilroy
      @ThatMarkGilroy  3 місяці тому +1

      I’m sure you’ll be fine. It works. Just not all the time! And yes, I am running an external monitor with my MBP at the same time as using this…although I’ve tested it without and it’s pretty much the same. What discount did you get?

    • @KarlSainte
      @KarlSainte 3 місяці тому

      @@ThatMarkGilroy code: ZZ-SCANN

  • @max_s557
    @max_s557 Місяць тому +1

    cheers mate great vid!

  • @TheBiggestJesus
    @TheBiggestJesus Місяць тому +2

    Just got my Prompter. The software recognizes it ... whenever it feels like it. I'll be working on something else and it will just connect, out of the blue, which makes me blue.

  • @FinanciallFreed0m
    @FinanciallFreed0m 2 місяці тому +1

    When using this promoter. Do you see your eyes move? Is this worth the buy? I’m worried in production this will be noticeable. Any feedback would be great.

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому +1

      I’m sitting about 1-1.5m away from the prompter recording this video, with the horizontal and vertical margins dialled-in so that they’re the same size as my camera lens (you do this in the Elgato software). I don’t think you can see my eyes moving and that’s probably the best way to achieve that look.
      If I sat too close to the prompter and had the margins set too wide, then there would be a danger you could see my eyes moving.

    • @FinanciallFreed0m
      @FinanciallFreed0m 2 місяці тому +1

      @@ThatMarkGilroy you have now made me buy this product lol! Thank you for the reply back. Great video 🫡

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому

      @@FinanciallFreed0m no probs- enjoy!

  • @dominickbucci7697
    @dominickbucci7697 Місяць тому

    I can’t get that camera hub software to work with my Instalink camera and Elgato is telling me I have to use one of their cameras.

  • @pitzkale
    @pitzkale Місяць тому +1

    Also, it DOESN'T SAVE SCRIPTS.
    A prompter that deletes scripts when you exit the software. like, WHAT?

    • @ThatMarkGilroy
      @ThatMarkGilroy  Місяць тому

      The update has solved this. The only issue on the script front is that you have to have the Prompter connected in order to work on the scripts inside the app. 🤦🏻‍♂️

  • @cinestyleinc6159
    @cinestyleinc6159 Місяць тому +1

    Pocket Cue 4K Monitor Model it included the Smartphone Front Sled and I got the Tablet Mini Front Sled, it's a super modular model and the software Prompter People includes is by far the best Prompting software I've used (You can resize the window so you can have a confidence feed up with the Prompter going) either way I'm happy I went with a Prompter brand instead of a brand that never did prompters before. I tried both models and even though the Pocket Cue is a bit more pricey it's way better overall and I can use it on Film Sets (Already have) where I just run text in it, but I mostly use it for Zoom and Google Meets with an FX3.

    • @ThatMarkGilroy
      @ThatMarkGilroy  Місяць тому +1

      Thanks for sharing. I’ll check out the pocketcue!

    • @pitzkale
      @pitzkale Місяць тому

      That thing with a built in monitor is $800
      If Elgato adds saving scripts to camera hub and speak-to-scroll there won't be a reason to get anything else.

    • @cinestyleinc6159
      @cinestyleinc6159 Місяць тому

      @@pitzkale the monitor is not built in to the pocket cue it’s interchangeable to a tablet or phone.

    • @pitzkale
      @pitzkale Місяць тому

      @@cinestyleinc6159 there is a version with a built-in monitor. It's $800.
      I already have prompters for tablets and phones. I don't like having to use them as my monitor. That's why I was drawn to Elgato in the first place..

  • @frankbrock
    @frankbrock 2 місяці тому +1

    I really don't like that it doesn't work through a USB hub. So inconvenient that I have to use a computer port. My USB hub is high quality, too

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому

      Sometimes it works through mine and others it doesn’t. I’ve tried multiple hubs and cables and the results don’t seem to shift.

  • @SellYourService
    @SellYourService 2 місяці тому +1

    This is really interesting Mark. I've got the prompter and found a lot of the same issues as you. Be interesting to see if the update makes it easier for me to use.

    • @ThatMarkGilroy
      @ThatMarkGilroy  2 місяці тому

      Thanks Mike! Fingers crossed you have your issues ironed out too (most of them at least).