We are expecting our cx5 to arrive at our dealer within the next week or two. 🤞 apparently the app is due a massive overhaul in the spring where Mazda are planning to add features that allow you to interact with the features in the car such as a/c, heated seats and radio. They are also intending on developing the app so that you can control power tail gate (where fitted) and the windows and lights.
I feel like the remote start feature is a waste. I get it if you eat to warm up your car, but its dumb because it shuts off as soon as you unlock the door. Then you have to start it again when you get in your car. I mean, that kinda defeats the purpose.
@@anaroca7158 I can see that. But other manufacturers have the same engine start feature. However, the vehicle will stay on until you insert the key first or detects the key fob before you can put the vehicle in gear. Basically if you do not have the key or fob, the vehicle will shut off if you try to put it in gear. So that is why I say Mazda's engine start feature is useless if you have to turn your car off even if you have the keys and restart it again.
That is normal operating procedure for the system. It shuts off when the door is open as a safety feature to prevent theft. This ensures that the correct driver with the key fob is using the vehicle.
Do I have to set my heat and air power before leaving the car before the next start ? Or it's already preset cause my car doesn't seems to heat a lot even after 10 minutes and I did my settings before leaving my car. Cx30 2022
I guess you have to manually set it before leaving your car. Hyundai has better features, you can control temperatures and all...very useful in winter time
I agree with DA said about the remote start. It is dumb that the car shuts off when you open the door. If it senses the fob it should not turn off. Come on Mazda design right
^ Right, what they said. I thought it was silly at first too, but after thinking about it.. if you're getting your car all heated up while you're inside, any rando can hop in a go for a ride. This way, they'll ensure it's you! pretty cool if you ask me. Love mazda's safety features!!
Winter is around the corner Saskatchewan prairies are cold and Waiting time in Toyota dealer is worst now i found the MAZDA CX5 SPORT 2024 No hesitation release in 4days Thanks Mazda Regina❤
It currently a complimentary 2 year feature included with a new Mazda purchase. After that time, there will be a monthly feel to keep it active. The fee will be confirmed at that time.
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5, 2022 & 2023. For the 2019 model, you can purchase a remote start that will work from your phone. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda at 705-737-3440 and we will be happy to help you out. Thank you for your comment. The Moffatt Mazda Team
Hello, I just bought a 2022 mazda cx 30 basic model, the most economical and I live in Puerto Rico. When I try to enter the vin number of my unit, the vehicle does not register (do you have any suggestions or help that you can give me?)
If the VIN is not registering then it looks like your model does not work with the app. It is different all over the world. I suggest you check where you purchased the vehicle.
Yes, the primary driver must invite additional drivers to Mazda Connected Services via the MyMazda app. The primary driver can invite up to four additional drivers. It's very user friendly George.
Hi Josh. As long as you and your vehicle are in a cell service area you can start it anywhere in the world. Feel free to call if you have further questions - 705-737-3440. Thank you.
wonder why the salesman (different dealership than yours) gave me steps to sign up for this with a 2016 Mazda 6 Grand Touring? I just bought it today and they told me the connect service would work with this car. It does not and I tried to tell them they discontinued it because it was 3g service only. I'm going to have to go to Best buy to get a remote start installed I guess. Great video though:)
Glad you liked the video. Sorry the other dealer did not have the correct information for you. Feel free to contact us directly with any further needs or questions. Thank you. 705-737-3440
I have a 2019 Mazda 3 hatch...it connects to the app...but my 2020 cx-9 does not. I'm guessing that the 2019 3 has updated electronics (the wider, non-touch version) while the 2020 still has the square touch screen. Lots of oddities. Still, thus far, i cant remotely start the 3. It does send me notifications when the doors are unlocked.. when i park in my garage, for instance, but it does remotely lock it AND it tells me all the details... mileage, gas remaining, etc. My daughter in law has a 2022 cx-5 and has not been able to connect...yet
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5, 2022 & 2023 and 2024. For the 2019 & 2020 model, you can purchase a remote start that will work from your phone. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda at 705-737-3440 and we will be happy to help you out. Thank you for your comment.
If your 2 year subscription has ended and you want to pay to subscribe to Mazda Connected Services for your CX-90, please click this link to see our new "how to subscribe" video. ua-cam.com/video/xNPpN5ynyi4/v-deo.html
Can you control the AC from this app? Just bought a new Mazda3 Hatchback Turbo. Do you have to set the air conditioning settings before turning off the car, or can you control them from the app?
just got the cx-5 carbon edition and on my app i can’t control the climate controls at all. kind of annoying cause the salesman said “it’s so convenient on hot or cold days to have your cabin already at the preferred temperature” yet can’t do it.
@@logun3678 So I 've had mine for about a week and yes you do have to set the temp, but you can go into the infotainment system and turn on a feature that will auto turn on heated seats/heated steering wheel if the climate control is set to a high temp. I try to just set my climate control to whatever temp I think ill need the next morning before I get out for the night
@@logun3678 yeah its under passenger comfort or something like that, if you set the "auto" temp to like 80 or whatever it'll turn on both the heated seats and heated steering wheel when you remote start
Hello, I will use the remote start and as soon as I get to my car the car will just stop/turning off the engine... I feel kind of frustrated and annoyed... How do I fix this? Thank you.
Unfortunately it will not work on a 2019 model. The Mazda Connected Services - My Mazda App only works with models that were produced midway through 2021... the 2021.5 and newer models. For the 2019 model, you can purchase a remote start. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda Service at 705-737-3442 and we will be happy to help you out. Thank you.
If you access the My Mazda app and sign up, you will be able to start your vehicle within the app. If you have difficulties, please contact your dealer for assistance. Thank you. The Moffatt's Mazda Team
I have the app on my phone they did for me in 2021 BUT I just got a new cell phone plan and for some reason the app is still on phone but I am not getting to start car or gas info anymore . Should I go back to my dealer?
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5 and all future models. (the 2021.5 are models that came out late in the 2021 year) I would check with the Mazda dealer where you purchased for further information. Thank you for your comment. The Moffatt Mazda Team
Unfortunately it will not work on a 2019 model. The Mazda Connected Services - My Mazda App only works with models that were produced midway through 2021... the 2021.5 and newer models. Thank you.
Hi Alexandra. It will work with a 2024 CX-30. Please contact the dealership/sales representative where you purchased your vehicle and someone will help you out.
I just got a 2021 Mazda cx3 and downloaded the app and can’t find any of these features. The phone did not connect to my car like in the video. Did I do something wrong ?
Hi Tanya. The My Mazda App only works with some 2021.5 models that came out at the end of the year. It did not apply to the CX-3. If you wish to get a remote start it can be purchased and installed. Check with your dealer for further information, or give our service department a call if you are in the area 705-737-3442. Thank you for your input.
The Mazda Connected Services - My Mazda App only works with the 2021.5 models that came out later in the year and all future models from 2021.5 onwards. Thank you for your comment. The Moffatt Mazda Team
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5 and all future models. (the 2021.5 are models that came out late in the 2021 year) Thank you for your comment. The Moffatt Mazda Team
You can unlock your door with the app as long as you have signed up for Mazda Connected Services on the app. Generally your vehicle will beep at you if your keys are left inside - but not always, depending on where they are located.
it doesnt work if you dont have a cellphone coverage . So what is the alternative ? i try to push 3 time on the lock button but it doesnt work. I have a mazda 3 2024 gt turbo.
@@moffattsmazda2193 thanks for the reply . there is no cell service but there is wifi . So for the car to receive the signal , you're saying that i can connect the car on a wifi signal if there is one ? Is the option to log in a wifi account is in the configuration ? panel ?
If you look for MY MAZDA, it will appear in the App store. Here is a link to more info on line www.mazda.ca/en/mazda-owners/Overview/mymazda-app/ Hope this helps.
Dear team mazda thank you for your hard work and creating that amazing app to start vehicles from the phone but please add our county lebanon cuz it’s not found in out region in the App Store or play store thank you so much for helping us out.
@@mauricerob236 If you leave the heat/ac settings on when you turn off the vehicle, when you later start your vehicle remotely, they will turn on. If you have heated seats and heated steering wheel, they do not turn on automatically.
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5, 2022 & 2023. For the 2020 model, you can purchase a remote start that will work from your phone. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda at 705-737-3440 and we will be happy to help you out. Thank you for your comment. The Moffatt Mazda Team
Unfortunately the 2021 CX-5's are not compatible unless it was purchased later in the year as a new model classified as a "2021.5". The 2021.5 models will work.
We are sorry you are having difficulties however are not able to help you out on UA-cam. Please contact your local Mazda dealer for assistance. Thanks for your input.
That is normal operating procedure for the system. It is built in security to ensure that the correct key/driver is using the vehicle. You will have to push the START button. Enjoy your vehicle!
You can start your vehicle from inside your home or office so it warms up for you in winter. As a safety measure, no one can open the door and drive the vehicle but the person with the vehicle key.
It is free for the first 2 years with the purchase of any new Mazda vehicle. After that it is currently $9.99 per month in Canada. Please contact your local Mazda dealer to confirm pricing at the time of purchase as pricing may change. Thank you for your input.
Just realized recently that now Mazda started charging (subscription) for using Mazda features. LOL. What about people who purchased the vehicle before? Why they are subject to this new BS rule? When we purchased our vehicle there was no requirement to have subscription. This is bad reputation for Mazda. And because of this new rule, I just convinced my friend not get a Mazda. There you go Mazda, you just lost one customer who spent $60k in his car and you lost that business. "Tit for tat". Nothing personal, just business.
Has anyone not read the agreement? This app keeps track of all your driving records. Mazda says it has the right to share that info with insurance companies? Hell no!!!
Why is there no wifi Apple car play on my $50,000 2022 CX 5 GT Sport. I have to use a cord. Primitive… But I have wireless charging. ??? Not set up for Apple Properly. Half Ass
Thank you for your input. We respond to all e-mail warranty requests. If we missed your e-mail, please accept our apologies. Please give our warranty administrator a call at 705-737-3440. We're here to help!
I hope they add more features
More features = more things to go wrong.. Basic and simple = reliablity and dependablity.. Stuff Mazda once had..
We are expecting our cx5 to arrive at our dealer within the next week or two. 🤞 apparently the app is due a massive overhaul in the spring where Mazda are planning to add features that allow you to interact with the features in the car such as a/c, heated seats and radio. They are also intending on developing the app so that you can control power tail gate (where fitted) and the windows and lights.
Love it! Can't wait to try it out on my '22 Mazda3 Carbon Edition coming in a couple of weeks.
Great news. Enjoy your new ride!
@@moffattsmazda2193 Thank you. I know I will, such an upgrade from my old 2013.
I feel like the remote start feature is a waste. I get it if you eat to warm up your car, but its dumb because it shuts off as soon as you unlock the door. Then you have to start it again when you get in your car. I mean, that kinda defeats the purpose.
I used to think the same thing but it's actually a safety precaution in case someone else gets in your car
You are correct Ana, it is a safety precaution. Easier to push a button to restart than have your vehicle stolen :)
@@anaroca7158 I can see that. But other manufacturers have the same engine start feature. However, the vehicle will stay on until you insert the key first or detects the key fob before you can put the vehicle in gear. Basically if you do not have the key or fob, the vehicle will shut off if you try to put it in gear. So that is why I say Mazda's engine start feature is useless if you have to turn your car off even if you have the keys and restart it again.
Well it doesn't defeat the purpose if, as you stated, you want to enter a warm car.
i disagee, if mazda did that i would not be driving their cars. Period
Asinine that the remote start has to go through your phone and shuts off when you open door. Great job👏👏👏
That is normal operating procedure for the system. It shuts off when the door is open as a safety feature to prevent theft. This ensures that the correct driver with the key fob is using the vehicle.
@@moffattsmazda2193 Chevy does this without shutting engine off. You can’t drive it anywhere.. put the remote start on the key fob 😄
Ford and doge are the same as well. you have to lock to remote start but they stay on when you open the door. Far superior
💯 @@Blake4625kHz
Do I have to set my heat and air power before leaving the car before the next start ? Or it's already preset cause my car doesn't seems to heat a lot even after 10 minutes and I did my settings before leaving my car. Cx30 2022
I guess you have to manually set it before leaving your car. Hyundai has better features, you can control temperatures and all...very useful in winter time
I agree with DA said about the remote start. It is dumb that the car shuts off when you open the door. If it senses the fob it should not turn off. Come on Mazda design right
That is normal operating procedure for the system. It is security to ensure that the correct key/driver is using the vehicle.
^ Right, what they said. I thought it was silly at first too, but after thinking about it.. if you're getting your car all heated up while you're inside, any rando can hop in a go for a ride. This way, they'll ensure it's you! pretty cool if you ask me. Love mazda's safety features!!
Winter is around the corner Saskatchewan prairies are cold and Waiting time in Toyota dealer is worst now i found the MAZDA CX5 SPORT 2024 No hesitation release in 4days Thanks Mazda Regina❤
Excellent. Enjoy your CX-5, it's a great vehicle to drive!
Is there a time limit on this app or does it remain active until the vehicle is traded in for a new one?
It currently a complimentary 2 year feature included with a new Mazda purchase. After that time, there will be a monthly feel to keep it active. The fee will be confirmed at that time.
@@moffattsmazda2193monthly fees on using basic features of a new car are crazy
Does it work for CX 9 2019 grand touring?
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5, 2022 & 2023. For the 2019 model, you can purchase a remote start that will work from your phone. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda at 705-737-3440 and we will be happy to help you out. Thank you for your comment. The Moffatt Mazda Team
Is there any way to disable the feature where you remote start your car then when you open the door the engine shuts down?
Good question. As this is a safety and security feature, there is no way to disable it.
I wish there was. That's the biggest downside of having the phone remote start.
@@moffattsmazda2193if you have touring version, can you buy a key fob with the remote start button so you don't need to use your phone?
Hello, I just bought a 2022 mazda cx 30 basic model, the most economical and I live in Puerto Rico. When I try to enter the vin number of my unit, the vehicle does not register (do you have any suggestions or help that you can give me?)
If the VIN is not registering then it looks like your model does not work with the app. It is different all over the world. I suggest you check where you purchased the vehicle.
Can you remote start the car from inside the car? Is the car door locked when you remote start it?
Nobody have shown this on the new cx 60 ? anyone knows if this is possible or is it only the heater and cooler you can manage ?
It will be available on the new CX-60 as well as all new models.
Isn't it a subscription? If so, when does it prompt you about financials?
thank you... clear and concise! can I register more than one phone?
Yes, the primary driver must invite additional drivers to Mazda Connected Services via the MyMazda app. The primary driver can invite up to four additional drivers. It's very user friendly George.
@@moffattsmazda2193 Great question and answer. Thankyou for your time. XO
Whats the range of the remote start on the app?
Hi Josh. As long as you and your vehicle are in a cell service area you can start it anywhere in the world. Feel free to call if you have further questions - 705-737-3440. Thank you.
@@moffattsmazda2193 wow.. thats awesome
So, if the Mazda dealership has the code, could they start or shut down the car anytime they choose to? Not that they would but just curious.
at jenkin mazda they want to charge 2,000 for installing that service. good thing I search around at it was included, they had to return the money
I don't receive the authorization code in the display when registering the vehicle. What could be happening?
Us too, how’d ya ever handle it
Can you manually add the Vin number,?
wonder why the salesman (different dealership than yours) gave me steps to sign up for this with a 2016 Mazda 6 Grand Touring? I just bought it today and they told me the connect service would work with this car. It does not and I tried to tell them they discontinued it because it was 3g service only. I'm going to have to go to Best buy to get a remote start installed I guess. Great video though:)
Glad you liked the video. Sorry the other dealer did not have the correct information for you. Feel free to contact us directly with any further needs or questions. Thank you. 705-737-3440
Is Mazda cx-5 s premium package turbo?
In Canada there is nothing called "premium package". The trim offered on our CX-5 Turbo models is Sport Design, Suna & Signature. Thank you.
I have a 2019 Mazda 3 hatch...it connects to the app...but my 2020 cx-9 does not. I'm guessing that the 2019 3 has updated electronics (the wider, non-touch version) while the 2020 still has the square touch screen. Lots of oddities. Still, thus far, i cant remotely start the 3. It does send me notifications when the doors are unlocked.. when i park in my garage, for instance, but it does remotely lock it AND it tells me all the details... mileage, gas remaining, etc. My daughter in law has a 2022 cx-5 and has not been able to connect...yet
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5, 2022 & 2023 and 2024. For the 2019 & 2020 model, you can purchase a remote start that will work from your phone. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda at 705-737-3440 and we will be happy to help you out. Thank you for your comment.
How do I add the WiFi feature to pay for the cx-90?
If your 2 year subscription has ended and you want to pay to subscribe to Mazda Connected Services for your CX-90, please click this link to see our new "how to subscribe" video. ua-cam.com/video/xNPpN5ynyi4/v-deo.html
Can you control the AC from this app? Just bought a new Mazda3 Hatchback Turbo. Do you have to set the air conditioning settings before turning off the car, or can you control them from the app?
just got the cx-5 carbon edition and on my app i can’t control the climate controls at all. kind of annoying cause the salesman said “it’s so convenient on hot or cold days to have your cabin already at the preferred temperature” yet can’t do it.
@@logun3678 So I 've had mine for about a week and yes you do have to set the temp, but you can go into the infotainment system and turn on a feature that will auto turn on heated seats/heated steering wheel if the climate control is set to a high temp. I try to just set my climate control to whatever temp I think ill need the next morning before I get out for the night
@@RiixuHG oh really? thanks!
@@logun3678 yeah its under passenger comfort or something like that, if you set the "auto" temp to like 80 or whatever it'll turn on both the heated seats and heated steering wheel when you remote start
Sounds great i will try this setting winter is around the corner thanks@@RiixuHG
Does a 2022 cx-5 Gs with the comfort package have this? Do you have to pay for the service?
Yes it does. It is complimentary for 2 years. Please contact us if you wish further information 705-737-3440. Thank you.
Is this available for the 2022 cx5 in the preferred trim?
Yes it is!
Hello, I will use the remote start and as soon as I get to my car the car will just stop/turning off the engine... I feel kind of frustrated and annoyed... How do I fix this? Thank you.
Wait it takes up to a minute for the app to complete the remote start?
It is usually less than that, but yes, it can take that long.
Will this work for a 2019 Mazda 6 ???
Unfortunately it will not work on a 2019 model. The Mazda Connected Services - My Mazda App only works with models that were produced midway through 2021... the 2021.5 and newer models. For the 2019 model, you can purchase a remote start. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda Service at 705-737-3442 and we will be happy to help you out. Thank you.
Why is it after my Mazda is started from my cell phone, I go to the drivers side door and open it, the car shuts off ?
You the have to restart it it’s a safety thing so no one steels it
Me too it doesn't make any sense. I even tried to unlock the door in proximity, still did the same
It is a safety precaution. Easier to push a button to restart your vehicle than have your vehicle stolen.
What about 2024 mazda 3 premium plus turbo it expensive no starter ???????????????????
If you access the My Mazda app and sign up, you will be able to start your vehicle within the app. If you have difficulties, please contact your dealer for assistance.
Thank you.
The Moffatt's Mazda Team
I have the app on my phone they did for me in 2021 BUT I just got a new cell phone plan and for some reason the app is still on phone but I am not getting to start car or gas info anymore . Should I go back to my dealer?
Yes, I would contact your dealer for assistance.
hi there! my app blocked 3 days ago..., how i can refresh it manually? thanks!
I bought a 2021 cx5 gt, when i put the vin number in it says its not connected services compatible. What should i do next to get it working?
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5 and all future models. (the 2021.5 are models that came out late in the 2021 year) I would check with the Mazda dealer where you purchased for further information. Thank you for your comment. The Moffatt Mazda Team
Is this compatible with Mazda 2 hybrid?
I own a 22 mazda and im in iraq is there any way i could activate the app please?
will this work with the 2019 mazda 3?
Unfortunately it will not work on a 2019 model. The Mazda Connected Services - My Mazda App only works with models that were produced midway through 2021... the 2021.5 and newer models. Thank you.
Great video, Can you locate a stolen Mazda with the app?
здравейте, имам Мазда 6 2020 година, мисля че е 2019 но такъв баркод нямам на колата, къде мога да фо намеря.
I just bought a 2024 cx30 pure and it doesnt give me the option to connect the features to the car??
Hi Alexandra. It will work with a 2024 CX-30. Please contact the dealership/sales representative where you purchased your vehicle and someone will help you out.
I just got a 2021 Mazda cx3 and downloaded the app and can’t find any of these features. The phone did not connect to my car like in the video. Did I do something wrong ?
Hi Tanya. The My Mazda App only works with some 2021.5 models that came out at the end of the year. It did not apply to the CX-3. If you wish to get a remote start it can be purchased and installed. Check with your dealer for further information, or give our service department a call if you are in the area 705-737-3442. Thank you for your input.
Does g25 mazda 3 gt 2021 does it support this i cant seem to get it to work on the app
The Mazda Connected Services - My Mazda App only works with the 2021.5 models that came out later in the year and all future models from 2021.5 onwards. Thank you for your comment. The Moffatt Mazda Team
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5 and all future models. (the 2021.5 are models that came out late in the 2021 year) Thank you for your comment. The Moffatt Mazda Team
@@moffattsmazda2193 mine says 11/21 must work then? whats the problem
@@Lbs88 I am sorry, but I am not able to help you with this. Please check with the dealer where you purchased your vehicle. I hope it works out!
Does the app unlock your door if keys left inside
You can unlock your door with the app as long as you have signed up for Mazda Connected Services on the app. Generally your vehicle will beep at you if your keys are left inside - but not always, depending on where they are located.
it doesnt work if you dont have a cellphone coverage . So what is the alternative ? i try to push 3 time on the lock button but it doesnt work. I have a mazda 3 2024 gt turbo.
Unfortunately you need wifi or cell service to use the App.
@@moffattsmazda2193 thanks for the reply . there is no cell service but there is wifi . So for the car to receive the signal , you're saying that i can connect the car on a wifi signal if there is one ? Is the option to log in a wifi account is in the configuration ? panel ?
How far is the range?
is this app support 2017 CX-5?
No, I'm sorry but it is only available for the 2021.5 and newer models.
After I push 3 times and hold the button on my fob my car horn honks until I press a button to make it quit and doesn’t start my car
I have a 2020 cx30
Hallo. İn meinem app zeigt nicht start stop. Kann das sein?
does 2021 mazda 6 gtr support connected services
No, I'm sorry it does not.
No, unfortunately it does not.
I did not find the application, can you give us a link to the application?
same
If you look for MY MAZDA, it will appear in the App store. Here is a link to more info on line www.mazda.ca/en/mazda-owners/Overview/mymazda-app/
Hope this helps.
Dear team mazda thank you for your hard work and creating that amazing app to start vehicles from the phone but please add our county lebanon cuz it’s not found in out region in the App Store or play store thank you so much for helping us out.
Does is work with 2021 mazda 6 touring?
No, unfortunately it does not.
Can you lock & unlock the doors???
Yes you can!
So does the a/c or heat run if u remote start it through the app??
@@mauricerob236 If you leave the heat/ac settings on when you turn off the vehicle, when you later start your vehicle remotely, they will turn on. If you have heated seats and heated steering wheel, they do not turn on automatically.
Can the app work on a 2018 mazda 3?
Sorry but the app only works on models 2021.5, 2022, 2023 and future models.
Sadly, the remote starting doesn't work with manual transmissions...
There is no reason for Mazda to disable it if the car is in neutral.
i cant seem to figure out why my app doesnt give me the option to do remote start from my phone. i just bought a 2020 cx-5 grand touring
The Mazda Connected Services - My Mazda App only works with models that are from 2021.5, 2022 & 2023. For the 2020 model, you can purchase a remote start that will work from your phone. If you are in the Barrie area and wish more information or would like to order one, please contact Moffatt's Mazda at 705-737-3440 and we will be happy to help you out. Thank you for your comment. The Moffatt Mazda Team
Is connect for 2019s?
Sorry but the app only works on models 2021.5, 2022, 2023 and future models.
Why does this not work on the 2018 mazda 6 Sport
The app was not designed when the 2018 models were produced. It only works on models 2021.5, 2022, 2023 and future models.
Wish we had this feature in Australia!!
We do it's just available for certain phones
wont validate my vin number when i put it in i have a 21 cx-5
Unfortunately the 2021 CX-5's are not compatible unless it was purchased later in the year as a new model classified as a "2021.5". The 2021.5 models will work.
Can I have the app in two different phones ?
Yes you can! Enjoy!
Whenever I try to use the app to start my car or to lock the door I get an “action failed” error message.
We are sorry you are having difficulties however are not able to help you out on UA-cam. Please contact your local Mazda dealer for assistance. Thanks for your input.
Why does my car turn off when I open the door after remote starting? Any help?
That is normal operating procedure for the system. It is security to ensure that the correct key/driver is using the vehicle.
@@moffattsmazda2193 That's actually really cool, I like that added security feature.
@@moffattsmazda2193 howcome it says remote start failed in my app when I open my door? Even after it says it was successful and was?!
Alguien me puede decir si le sale control remoto yo me he bajado la aplicación y no me sale lo de el control remoto
Has anyone used this and can leave home without their keys? Seems strange that a in 2024 there is no key card.
It doesn’t connect, it say error 400s19 . I need help, the assistance couldn’t help
How do I keep my car from turning off after a remote start?
That is normal operating procedure for the system. It is built in security to ensure that the correct key/driver is using the vehicle. You will have to push the START button. Enjoy your vehicle!
Didn’t get past enrollment. Guess I’ll try again?
If you continue to have problems please contact the dealership where you purchased your vehicle and they will assist you.
Icant sing account in the app .
iam from iraq
App unavailable in South Africa 😢
But can you drive your car after you start it ??? What’s the whole point of this
You can start your vehicle from inside your home or office so it warms up for you in winter. As a safety measure, no one can open the door and drive the vehicle but the person with the vehicle key.
How much is it??
It is free for the first 2 years with the purchase of any new Mazda vehicle. After that it is currently $9.99 per month in Canada. Please contact your local Mazda dealer to confirm pricing at the time of purchase as pricing may change. Thank you for your input.
There’s no enroll option that pops up after I add vehicle
If you haven't solved the problem, please call our service department at 705-737-3440 and they will try to assist. Thank you.
will this work in Saudi Arabia? CX-9 2023 Model
Just realized recently that now Mazda started charging (subscription) for using Mazda features. LOL. What about people who purchased the vehicle before? Why they are subject to this new BS rule? When we purchased our vehicle there was no requirement to have subscription. This is bad reputation for Mazda. And because of this new rule, I just convinced my friend not get a Mazda. There you go Mazda, you just lost one customer who spent $60k in his car and you lost that business. "Tit for tat". Nothing personal, just business.
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Sorry you are having difficulties. Please contact your local dealer directly for assistance. Thank you.
Bro has over 15,000 unread emails ?!
i cant find the app
Go to the App Store on your phone and search My Mazda and it will appear.
its not showing in ios app store.. is it available here in australia?
@@l4ndz3r I would check with your local Mazda dealer. You can find a dealer at the following link... www.mazda.com.au/find-a-dealer/
Not 2019??
No, sorry. Just 2021.5 up to current models.
Has anyone not read the agreement? This app keeps track of all your driving records. Mazda says it has the right to share that info with insurance companies? Hell no!!!
People are complaining that the app is not working anymore. Neither is ours. 🤨
Why is there no wifi Apple car play on my $50,000 2022 CX 5 GT Sport. I have to use a cord. Primitive… But I have wireless charging. ??? Not set up for Apple Properly. Half Ass
Maahzda
Hey, please read your emails, you have 15,000+ others trying to contact you about your cars extended warranty!
Thank you for your input. We respond to all e-mail warranty requests. If we missed your e-mail, please accept our apologies. Please give our warranty administrator a call at 705-737-3440. We're here to help!
And now you have to pay $10 a month to use it.
It's mahhhzda, not mehhhzda