Thank you for the review. I just purchased this unit for my new house. There was not a display model on the floor; so, I had to rely on reviews. I do believe I will be amazed by it. Thank you for your time putting this review together.
So after 2 years I finally figured where they "Decor Guard" goes on my gas version of your electric stove looking at your video. Nothing in manual at all as to its placement. Thank you for taking the time explaining your stove. Haven't slept in two years thinking about that sucker (not really). Be safe and thanks again.
Thank you, great review! You're right, there aren't very many reviews that show how to use it, only comparison reviews with other models. good job with all the features. I learned more practical data from your video than all the others combined
We just bought the gas version online. We bought an LG microwave when our 10 year old GE went out and we are really impressed, so we decided to go LG again.
I picked up the dual oven version yesterday. Got it from Best Buy as an open box, originally priced at 2400, on sale for 1900, walked out paying 890$, plus 159$ for 5 year extended warranty. I freaking love this oven!!
Nicole Paling we still love it. There are a few things worth bringing up. The temps needed to be adjusted, the bottom oven was about 15 degrees hotter, I searched on UA-cam and found how to adjust the heat. Also, the beautified glass top changes after a few times cooking, hard to explain but it never looks like it did brand new. Lastly we have a small chip in the “stainless steel” paint right in front. If you are getting this oven at a fraction of the price it is a no brainer. Both ovens during thanksgiving and Christmas crushed it! It is beautiful to look at as well. Congrats on the purchase.
Hi there! Thank you for this review. Do you remember what items came with the range? We had someone install the appliance for us and we were given the racks, a small cleaner sample with a scrub sponge and that was it.
Have similar LG range with cracked top. Replacement tp arrived. No instructions or LG tech support anywhere on how to remove cracked glass and replace with new. Help!!
As far as I know this stove model does not have a down draft vent. The vent at the top back is for venting the oven into the airspace above. I use a regular vent fan above the stove. A downdraft would have to be vented below and to the outdoors
I just bought this and waiting for delivery. Does this oven have any kind of exhaust ? My old oven had an exhaust that funnels out to bottom of floor underneath similar to a dryer. Or is just connecting the power supply and pushing it in?
all depends on your local building code. I have a hood fan above my stove that vents to the outdoors as it is code here. The oven has a vent to allow air to escape but the exhausted air stays in the room
I assume that you are talking about the vent at the back. You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed.
@@derrickpearson5518 I kind of figured it out.. I just yanked it open... honestly.. it was looking SO nasty I couldn't stand it anymore... I just lifted the front part out of the slots it fits into and cleaned it and then popped it back in. DUMBEST.DESIGN.EVER. I will never buy another LG appliance as long as I live, and whenever I am at Home Depot, I make a POINT of engaging customers looking at LG appliances to let them know to steer far clear of that brand. They are horrible.
You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed. I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
@@derrickpearson5518 You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed. I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
This is so annoying to me as well. I do not like the vent trim at all. Grease and food crumbs in there, I think the only way to clean in there is to pull out range remove trim, not easy to do. I may just use qtips??
You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed. I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
Lockout The Lockout feature automatically locks the oven door and prevents most oven from being turned on. It does not disable the timer and the interior oven light. 1 Set the oven mode knob to the Off position. I 2 Press and hold Probe (LSE5615 model only) or Clock for three seconds. 3 The lock melody sounds, Loc appears in the display and the lock icon blinks (For Model: LSE5615 / LSE5613) in the display. 4 Once the oven door is locked, the lock indicator stops blinking (For Model: LSE5615/ LSE5613) and remains on. 5 To deactivate the Lockout feature, press and hold Probe(LSE5615 model only) or Clock for three seconds. The unlock melody sounds and the door and the controls unlock.
Your LG is impressive, but when u use frying pans on top of the stove, do the vents against the wall directly behind the burners get greasy, how do u clean those open vents, all the stores I went to had no answer. Thanks n enjoy your new LG
I may not fry food as much as others and when I do I use the front burners so it hasn't been an issue however there is some stuff in there right now..I only notice if I lean over and look and that's after 3.5 years..I will likely use a rag with some dish soap and wrap it around a stick or pencil...kind of frustrating for sure. kind of like trying to clean car vents
There may be some very small scratches but depending on your lighting situation you may not notice them. after you get used to how to clean a glass top it's not too bad. We do boil stuff over more than on our old school burners but we are getting better and it easier than cleaning the old style where you need to remove the element and drip pan.
Lots of scratches for 2 weeks of use. I have had a smooth top cheap GE that is 16 years old that has less scratches. Looks like LG scratches quickly and easily.
I'm also wondering if that larger mark on the right front burner was a scratch or baked on dirt. I think the latter is the case especially in view of his comment
I have the same one and it's a piece of litterel shit! The oven element in the back of the oven (behind the fan) exploded. So we had a replacement element sent from LG and the oven still no longer works. Which truely sucks and of course no more warranty ughh
Not sure how to add video to my reply however I finally removed the back grill and it only took 10 mins. You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed. I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
Haven't had any troubles however it is quite the learning curve from an element style stove. My wife has things boil over a lot and can't seem to figure out how to get the heat low enough. The element cycles on and off to protect the glass from damage so it gets hot then cool/repeat. Quite challenging to maintain a simmer.
did you have or anybody have the blue peeling issues inside it or other electronic issues? I bought one but delivery is only in couple of months... Might change of model/brand.. scares me a bit with lawsuits I saw.. If it's still going great let me know, Thanks 👍
Hey Bob, I just had a problem with my Oven knob. It appears as if all the stove knobs have metal shafts but the oven knob has a plastic shaft for some reason. This shaft broke, and I am looking for a way to repair it.
Sorry to hear that. I am not a parts or repair guy. I would start with a local appliance parts shop. I just checked mine and they are all silver except the oven which is black but when I take a magnet to any of them they are not magnetic so none of them are steel. They may be a type of aluminum or composite material. Often when electrical connections are behind a switch then for safety the components will not be steel to prevent shock. Whishing you luck on your part search and hoping it is not like a washing machine switch which can cost hundreds
@@mybobbleheads I thought that it was weird that the only plastic (Black) stem was the one connected to the oven. The rest are all hard non conductive metal. I will give either Best Buy or LG a call tomorrow. I do not think the metal ones will ever break but that plastic one, looks like it was made to break off..
We just had ours installed and the guys from Home Depot didn't move it flush to the wall because apparently our outlet is older. House built in 2009. Our older Whirlpool oven set flush. We are calling an electrician to add a new outlet but saw you had a piece that matches on the back that closes the gap? Where did you get that? TYIA!
I purchased this Range but it did not have the Rear Filler in the box. I didn't even know there was one until recently. I have searched the internet and have not found that filler. Does anyone know the part # and where I can order it from? (The video references it at approximately 6:24). Thx.
@@evawinters1476 The rear filter WAS shipped with the oven, and the company that delivered the oven threw it away with the rest of the packaging when they delivered the stove. I called the company later this night and they went through the packaging again and found it. It is likely that yours was also thrown away accidentally in a similar manner.
They kind of hide it in the cardboard/Styrofoam packaging. it's kind of thin and would bend or scratch easy if it wasn't packaged well.. They should make note of it in the instruction for unpacking however most people have it delivered and the drivers take the packaging with them
FYI - If you use a Silpat, or something like it, between your pan and the glass, you won't have to clean the stovetop. They are unaffected by the induction elements. Wish.com, has larger silicone mats that will cover the entire top.
I can not for the life of me get the wifi to work on mine. I know it has wifi bc I can see the wifi logo on the oven but I can’t get it to blink in order to connect it to the ThinQ app.
Adi Jhamb. The strip at the back is a filler and was not on the stove when I received it. It was included though and instructions to show you how to install it if there was a gap at the back wall. The part with the vents at the back however must be left on as that is where the range moist air escapes
Have same appliance, hope you took a better warranty cuz mine broke after 13 months and LG wont do anything, it's a pile of crap......... LG does't even want to sell me the parts I need unless I pay for their tech man 6-700 dollars call !!!!
Well that is pretty crappy Curious, what country are you located? I purchased through Costco and they extend the warranty to 2 years when you buy from them. They offer an extra 3 years for $170 giving me a total of 5 years. I have another 60 days to decide but seeing that it has a touch screen control and a unique back element I will likely bite the bullet and get it. I have dealt with LG before on another appliance and the local repair outlet was great. from experience almost half of appliances with fancy electronics these days fail within the first 2 years and if they make it that long they are usually good to go for a lot longer. fingers crossed. BTW did you hate the oven and think it was crap before it failed or after because we really like ours. What part failed?
I can't control the heat from the top anymore, they work on high only now, the oven is OK.....It sucks, believe me...... I have to change a motherboard inside the front panel, but I can't even get the parts unless I take their tech man !!!!! I will contact consummer protection tomorrow, I'm from Canada......
Know how to change the range lever supporter? It's the plastic crap piece for the oven knob. The only one that is plastic. Ughh makes me mad mine is broken
are you referring to the part under the oven control mode selection adjustment knob? I just pulled all mine off and realized that "one of these is not like the other" It was probably an offshore cheaper version of the rest. I am sorry that this broke for you ... Someone must have leaned into it pretty good although it should have been the same stem material as the rest. Are you under warranty as this could be a pricy part with electronics attached?
@@mybobbleheads no I have had mine for 4 years. But I did buy 2 replacement parts from LG $7ea. Got a spare. It's like the plastic rots with use. I tried to glue together and it kept snapping. So strange why that one piece is plastic and the rest is metal. I found service manual online and will be doing the replacement soon. Guess I should do a video since I'm not the only one with the problem. I love mine otherwise. $7 part I can deal with
I hate mine, had a burnt mark on the glass, scrub too much ( never had this prob before) it left a white mark on the stove 😡, the stainless marks too easy and using the oven for multiples batches is a nightmare….soo, I don’t recommend it at all.
Appreciate the honesty. Like I said in previous comments my wife doesn't like it much either but I do most of the cooking ad she likes to cook from the other room. She is getting better at using this stove though now that I got rid of her favorite(crap) pots and thin baking sheets.. Definitely are better options but they can be pricey and they also may have flaws.. Still using mine daily and It must be 4 years now and barely any marks. The stainless looks brand new however like our other stainless it requires weekly cleaning especially with oil splatters
It’s actually dangerous actually you don’t have lean into. Even if you brush against it can turn on. Not safe feature for kids. That one thing I dislike and not having a bottom element is a disadvantage not a great way to clean the oven. I had a jennair this is nowhere the quality. I bought this stove as a second stove I would not recommend.
I have this stove.It is the most poorly designed stove there is.The dials are hard to read and use.You have to stick your head over a hot burner to see them.They are not back lit.They are printed in a light gray.Do not get to near the dials,because if you even brush against them,they will turn on.This stove is just hard to use.It’s preheat time seems to take forever.
That's too bad but obvious to me yours is a different model. My numbers on the dial are all black and easy too see just like the font on the screen I am reading while typing this reply. I do however find that boiling takes long unless using the front left burner ( I now heat water in my kettle to speed the process) . The oven preheat is very similar to my old stove and unless baking I only wait 5 minutes and then adjust cook times as needed.
I have to admit that except the front left burner I find the same thing as you.. It's unfortunately like that on all glass tops to keep them from breaking (heat cycles on and off) I tried several others since and found the same issue... What finally helped is that I invested in some high quality All-clad pots and it was night and day difference. Trust me my previous pots were very good but now I have ones that are excellent. If I had to purchase again I would choose gas...BTW I love the sound of a 1982 Datsun B210
I wonder if they have changed them? We have pulled all 6 handles off at least once a week for 2 years now for cleaning and have never had a problem with ease of removing or breaking.
Do not buy one of these horrible stoves. Always having issues. Right now I'm locked out and can't use the stove. Even this guy can't get the lock to work. I will never buy LG again.
Bummer. sorry to hear. I read the manual after posting the video and it was easy to lock/unlock. I had the oven switch on and that's why it didn't work.. Mine is still working great after 4.5 years... Unfortunately 10 % failure is quite common on electronics nowadays. I wish you luck on your new choice. Old school coil stoves are probably your best choice
Thank you for the review. I just purchased this unit for my new house. There was not a display model on the floor; so, I had to rely on reviews. I do believe I will be amazed by it. Thank you for your time putting this review together.
So after 2 years I finally figured where they "Decor Guard" goes on my gas version of your electric stove looking at your video. Nothing in manual at all as to its placement. Thank you for taking the time explaining your stove. Haven't slept in two years thinking about that sucker (not really). Be safe and thanks again.
Thank you, great review! You're right, there aren't very many reviews that show how to use it, only comparison reviews with other models. good job with all the features. I learned more practical data from your video than all the others combined
Great review! Thanks for mentioning that the knobs are easily removed for cleaning
Looks great, I got the gas version, hope it works well for me as much as it has for you.
We just bought the gas version online. We bought an LG microwave when our 10 year old GE went out and we are really impressed, so we decided to go LG again.
how are you enjoying your gas version?
mine gets here on tuesday!! so excite
I picked up the dual oven version yesterday. Got it from Best Buy as an open box, originally priced at 2400, on sale for 1900, walked out paying 890$, plus 159$ for 5 year extended warranty. I freaking love this oven!!
Curious if you still feel the same about it? We're picking up our double oven open box from best buy this weekend. I was shocked at how cheap it was!
Nicole Paling we still love it. There are a few things worth bringing up. The temps needed to be adjusted, the bottom oven was about 15 degrees hotter, I searched on UA-cam and found how to adjust the heat. Also, the beautified glass top changes after a few times cooking, hard to explain but it never looks like it did brand new. Lastly we have a small chip in the “stainless steel” paint right in front. If you are getting this oven at a fraction of the price it is a no brainer. Both ovens during thanksgiving and Christmas crushed it! It is beautiful to look at as well. Congrats on the purchase.
I found edge savers that fit on the edge in Bed Bath and Beyond. That helped with the edges.
Hi @charlene, can you post a link ? Thank you !
Thanks for the review. Do I need to use induction pots for this stove?
Hello, does the lockout feature also disable the stove? Just curious because i don’t want the kids to accidentally turn it on..
Hi there! Thank you for this review. Do you remember what items came with the range? We had someone install the appliance for us and we were given the racks, a small cleaner sample with a scrub sponge and that was it.
ours also came with a spray bottle to assist with the easy clean mode and a manual
Im a 1st time of using this kind of stove, does it always smells when first used it?
Please let me know, im kind of worried about the smells.
None above cooktops and range have the motorised rotisserie feature below.
Anyone know how to turn the vent/fan on? I just bought this oven and kids lost the manual
Have similar LG range with cracked top. Replacement tp arrived. No instructions or LG tech support anywhere on how to remove cracked glass and replace with new. Help!!
How do we use the downdraft in the back when cooking on the stove? Moved into a house with this stove last year and still can’t figure it out.
As far as I know this stove model does not have a down draft vent. The vent at the top back is for venting the oven into the airspace above. I use a regular vent fan above the stove. A downdraft would have to be vented below and to the outdoors
I just bought this and waiting for delivery. Does this oven have any kind of exhaust ? My old oven had an exhaust that funnels out to bottom of floor underneath similar to a dryer. Or is just connecting the power supply and pushing it in?
all depends on your local building code. I have a hood fan above my stove that vents to the outdoors as it is code here. The oven has a vent to allow air to escape but the exhausted air stays in the room
Does anyone know where to buy the rear filler piece? My stove came with a black one.
The make silicon strips for the sides.
Is the filler plate removable so it can be cleaned? I'm trying not I clean the grease and some crumbs that have gotten in there.
I assume that you are talking about the vent at the back. You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed.
We have this range - how do you clean the vent at the back of the range top? Does it open somehow that I cannot figure out? Thanks!
Lisa have you figure this out. But that’s what I’m trying to figure out
@@derrickpearson5518 I kind of figured it out.. I just yanked it open... honestly.. it was looking SO nasty I couldn't stand it anymore... I just lifted the front part out of the slots it fits into and cleaned it and then popped it back in. DUMBEST.DESIGN.EVER. I will never buy another LG appliance as long as I live, and whenever I am at Home Depot, I make a POINT of engaging customers looking at LG appliances to let them know to steer far clear of that brand. They are horrible.
You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed.
I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
@@derrickpearson5518 You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed.
I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
Is the back vent top back removable for cleaning? I can not figure out how to lift mine for cleaning
This is so annoying to me as well. I do not like the vent trim at all. Grease and food crumbs in there, I think the only way to clean in there is to pull out range remove trim, not easy to do. I may just use qtips??
You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed.
I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
Did you ever figure out how to lock the oven during the bake cycle. I still have not figured that out...please help
Lockout
The Lockout feature automatically locks the oven door and prevents most oven from being turned on. It does not disable the timer and the interior oven light.
1 Set the oven mode knob to the Off position. I 2 Press and hold Probe (LSE5615 model only) or
Clock for three seconds.
3 The lock melody sounds, Loc appears in the display and the lock icon blinks (For Model: LSE5615 / LSE5613) in the display.
4 Once the oven door is locked, the lock indicator stops blinking (For Model: LSE5615/ LSE5613) and remains on.
5 To deactivate the Lockout feature, press and hold Probe(LSE5615 model only) or Clock for three seconds. The unlock melody sounds and the door and the controls unlock.
Your LG is impressive,
but when u use frying pans on top of the stove, do the vents against the wall directly behind the burners get greasy, how do u clean those open vents, all the stores I went to had no answer. Thanks n enjoy your new LG
I may not fry food as much as others and when I do I use the front burners so it hasn't been an issue however there is some stuff in there right now..I only notice if I lean over and look and that's after 3.5 years..I will likely use a rag with some dish soap and wrap it around a stick or pencil...kind of frustrating for sure. kind of like trying to clean car vents
I was just curious the manufacturer of your stove. Love it.
Is the top scratched in your video? I saw reviews saying it scratches easily, is that true for you?
There may be some very small scratches but depending on your lighting situation you may not notice them. after you get used to how to clean a glass top it's not too bad. We do boil stuff over more than on our old school burners but we are getting better and it easier than cleaning the old style where you need to remove the element and drip pan.
Lots of scratches for 2 weeks of use. I have had a smooth top cheap GE that is 16 years old that has less scratches. Looks like LG scratches quickly and easily.
I'm also wondering if that larger mark on the right front burner was a scratch or baked on dirt. I think the latter is the case especially in view of his comment
I have the same one and it's a piece of litterel shit! The oven element in the back of the oven (behind the fan) exploded. So we had a replacement element sent from LG and the oven still no longer works. Which truely sucks and of course no more warranty ughh
Is there a way to remove the back vent for cleaning? A video would be helpful
Not sure how to add video to my reply however I finally removed the back grill and it only took 10 mins. You have to slide the stove out far enough to access with a screwdriver, approx 8-10 inches.. You need to remove the spacer plate if you installed it and then there are two more screws, top left and right that will allow the vent cover to be removed.
I have now removed it once in 3 plus years but would not hesitate to do it more often as it's easy to do
HI! Its been 3 years - have you got an update on your review?
Still enjoying the stove... It can be tough to get a good low heat on the front two burners but that's the only complaint.
@@mybobbleheads I echo that - we have had the US version of this range for over a year now.
I am about to get one of these ,do you recommend it.? Have you had any trouble with yours?
Haven't had any troubles however it is quite the learning curve from an element style stove. My wife has things boil over a lot and can't seem to figure out how to get the heat low enough. The element cycles on and off to protect the glass from damage so it gets hot then cool/repeat. Quite challenging to maintain a simmer.
did you have or anybody have the blue peeling issues inside it or other electronic issues? I bought one but delivery is only in couple of months... Might change of model/brand.. scares me a bit with lawsuits I saw.. If it's still going great let me know, Thanks 👍
No issues here
Hey Bob, I just had a problem with my Oven knob. It appears as if all the stove knobs have metal shafts but the oven knob has a plastic shaft for some reason. This shaft broke, and I am looking for a way to repair it.
Sorry to hear that. I am not a parts or repair guy. I would start with a local appliance parts shop. I just checked mine and they are all silver except the oven which is black but when I take a magnet to any of them they are not magnetic so none of them are steel. They may be a type of aluminum or composite material. Often when electrical connections are behind a switch then for safety the components will not be steel to prevent shock. Whishing you luck on your part search and hoping it is not like a washing machine switch which can cost hundreds
@@mybobbleheads I thought that it was weird that the only plastic (Black) stem was the one connected to the oven. The rest are all hard non conductive metal. I will give either Best Buy or LG a call tomorrow. I do not think the metal ones will ever break but that plastic one, looks like it was made to break off..
I bought a replacement from LG $6.95. Have to figure out how to swap it.
How long does it take to hit 350?
It's a quick oven
We just had ours installed and the guys from Home Depot didn't move it flush to the wall because apparently our outlet is older. House built in 2009. Our older Whirlpool oven set flush. We are calling an electrician to add a new outlet but saw you had a piece that matches on the back that closes the gap? Where did you get that? TYIA!
It was included. If I remember correctly it was attached to one of the cardboard/Styrofoam inserts. It was concealed quite well
@@mybobbleheads ty! The HDepot install people are coming back out next week and I'm asking about this.
@@SueSeward i hope they sorted this out for you
@@mybobbleheads our electrician just slid it back flush to the wall
I purchased this Range but it did not have the Rear Filler in the box. I didn't even know there was one until recently. I have searched the internet and have not found that filler. Does anyone know the part # and where I can order it from? (The video references it at approximately 6:24). Thx.
I just bought it and I’m installing it now, mine did not come with the rear filler either and now I’m looking to find it!
@@loftobot where did you get the rear filler from
Where did find the rear filler
@@evawinters1476 The rear filter WAS shipped with the oven, and the company that delivered the oven threw it away with the rest of the packaging when they delivered the stove. I called the company later this night and they went through the packaging again and found it. It is likely that yours was also thrown away accidentally in a similar manner.
They kind of hide it in the cardboard/Styrofoam packaging. it's kind of thin and would bend or scratch easy if it wasn't packaged well.. They should make note of it in the instruction for unpacking however most people have it delivered and the drivers take the packaging with them
Turn the oven knob off before the oven lock will work.
FYI - If you use a Silpat, or something like it, between your pan and the glass, you won't have to clean the stovetop. They are unaffected by the induction elements. Wish.com, has larger silicone mats that will cover the entire top.
I can not for the life of me get the wifi to work on mine. I know it has wifi bc I can see the wifi logo on the oven but I can’t get it to blink in order to connect it to the ThinQ app.
is the strip at the back of the stove removable?
Adi Jhamb. The strip at the back is a filler and was not on the stove when I received it. It was included though and instructions to show you how to install it if there was a gap at the back wall. The part with the vents at the back however must be left on as that is where the range moist air escapes
@@mybobbleheads where did you buy the filler strip and do you have a part number
Have same appliance, hope you took a better warranty cuz mine broke after 13 months and LG wont do anything, it's a pile of crap......... LG does't even want to sell me the parts I need unless I pay for their tech man 6-700 dollars call !!!!
Well that is pretty crappy
Curious, what country are you located? I purchased through Costco and they extend the warranty to 2 years when you buy from them. They offer an extra 3 years for $170 giving me a total of 5 years. I have another 60 days to decide but seeing that it has a touch screen control and a unique back element I will likely bite the bullet and get it.
I have dealt with LG before on another appliance and the local repair outlet was great. from experience almost half of appliances with fancy electronics these days fail within the first 2 years and if they make it that long they are usually good to go for a lot longer. fingers crossed. BTW did you hate the oven and think it was crap before it failed or after because we really like ours. What part failed?
I can't control the heat from the top anymore, they work on high only now, the oven is OK.....It sucks, believe me...... I have to change a motherboard inside the front panel, but I can't even get the parts unless I take their tech man !!!!! I will contact consummer protection tomorrow, I'm from Canada......
wow, bummer. Keep us posted with results, good luck!
Goudrelle Call lg they will provide better service. Did you pay with a credit card? What retailer did you use?
The tech man working for LG finally came and they changed the mother board, all is good now !!!!! Thanks, Waseem Sells.
Know how to change the range lever supporter? It's the plastic crap piece for the oven knob. The only one that is plastic. Ughh makes me mad mine is broken
are you referring to the part under the oven control mode selection adjustment knob? I just pulled all mine off and realized that "one of these is not like the other" It was probably an offshore cheaper version of the rest. I am sorry that this broke for you ...
Someone must have leaned into it pretty good although it should have been the same stem material as the rest. Are you under warranty as this could be a pricy part with electronics attached?
@@mybobbleheads no I have had mine for 4 years. But I did buy 2 replacement parts from LG $7ea. Got a spare.
It's like the plastic rots with use. I tried to glue together and it kept snapping. So strange why that one piece is plastic and the rest is metal.
I found service manual online and will be doing the replacement soon. Guess I should do a video since I'm not the only one with the problem.
I love mine otherwise. $7 part I can deal with
I hate mine, had a burnt mark on the glass, scrub too much ( never had this prob before) it left a white mark on the stove 😡, the stainless marks too easy and using the oven for multiples batches is a nightmare….soo, I don’t recommend it at all.
Appreciate the honesty. Like I said in previous comments my wife doesn't like it much either but I do most of the cooking ad she likes to cook from the other room. She is getting better at using this stove though now that I got rid of her favorite(crap) pots and thin baking sheets.. Definitely are better options but they can be pricey and they also may have flaws.. Still using mine daily and It must be 4 years now and barely any marks. The stainless looks brand new however like our other stainless it requires weekly cleaning especially with oil splatters
It’s actually dangerous actually you don’t have lean into. Even if you brush against it can turn on. Not safe feature for kids. That one thing I dislike and not having a bottom element is a disadvantage not a great way to clean the oven. I had a jennair this is nowhere the quality. I bought this stove as a second stove I would not recommend.
I have this stove.It is the most poorly designed stove there is.The dials are hard to read and use.You have to stick your head over a hot burner to see them.They are not back lit.They are printed in a light gray.Do not get to near the dials,because if you even brush against them,they will turn on.This stove is just hard to use.It’s preheat time seems to take forever.
That's too bad but obvious to me yours is a different model. My numbers on the dial are all black and easy too see just like the font on the screen I am reading while typing this reply. I do however find that boiling takes long unless using the front left burner ( I now heat water in my kettle to speed the process) . The oven preheat is very similar to my old stove and unless baking I only wait 5 minutes and then adjust cook times as needed.
I have this piece of junk. Takes forever to boil water except on the ultra heat. And the sounds it makes are from a 1982 Datsun.
I have to admit that except the front left burner I find the same thing as you.. It's unfortunately like that on all glass tops to keep them from breaking (heat cycles on and off) I tried several others since and found the same issue... What finally helped is that I invested in some high quality All-clad pots and it was night and day difference. Trust me my previous pots were very good but now I have ones that are excellent. If I had to purchase again I would choose gas...BTW I love the sound of a 1982 Datsun B210
@@mybobbleheads Thank you for your reply. I thought I was the only one. ... my Dad had a white 1982 B210 ... I compare everything to it. 🤣
@@mybobbleheads so it’s normal that the top turn on and of (red/off) non stop??
@@samkarb5488 sorry missed this question. Yes that is normal.
Wow does the inside have to be blue!!! Yuckkk!!
Check you over knob, it is not easy to remove and knob brakes easy
I wonder if they have changed them? We have pulled all 6 handles off at least once a week for 2 years now for cleaning and have never had a problem with ease of removing or breaking.
Do not buy one of these horrible stoves. Always having issues. Right now I'm locked out and can't use the stove. Even this guy can't get the lock to work. I will never buy LG again.
Bummer. sorry to hear. I read the manual after posting the video and it was easy to lock/unlock. I had the oven switch on and that's why it didn't work.. Mine is still working great after 4.5 years... Unfortunately 10 % failure is quite common on electronics nowadays. I wish you luck on your new choice. Old school coil stoves are probably your best choice