the little Arc A380 that couldn't.

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  • Опубліковано 24 лип 2024
  • Diagnosing an Asrock Challenger Intel Arc Alchemist A380 graphics card that wasn't performing as it should (without success)
    Support Iceberg Tech: / icebergtech
    As a Tech UA-camr, sometimes plans fall apart. Maybe a piece of hardware fails, or an idea doesn't work... or, every so often, you might come across a problem that's perplexing enough that you can't fix it. Sometimes, in lieu of a better idea, you just go ahead an make a video about your failed attempts to solving the problem anyway, even if it doesn't say anything helpful.
    Hardware Lab's video on Arc CPU overhead: • Intel Arc RUINS CPU Pe...
    Music by Backing Track backingtrack.gg/
    Track names: “Hotline", "Extra Lives", "Hidden Level", "The Last Backup"
    and as always, Unicorn Heads "808 Doorbell Chime"
    Test system 1: "The MPG PC"
    Ryzen 5 5600X
    Gigabyte B550 Gaming X V2
    32GB (2x 8GB Klevv, 2x 8GB V-Color, all running at DDR4-3600 CL16)
    700W EVGA GD
    1TB WD Blue & 2TB WD Black
    Test system 2: Editing Rig
    Ryzen 7 5700X
    Asus TUF B550 Plus II Wifi
    32GB (2x 16GB Corsair Dom Plat @ DDR4-3600 CL16)
    850W Fractal Ion Gold
    500GB Samsung 970 Evo & 1TB Crucial P2
    Test system 3: Coffee Lake
    Intel i9-9900K
    Asus Z370 Strix-H
    32GB (2x 8GB Klevv, 2x 8GB V-Color, all running at DDR4-3600 CL16)
    700W EVGA GD
    1TB WD Blue & 2TB WD Black
    --
    00:00 Things don't always go to plan...
    00:56 The Little Card That Couldn't
    01:05 The original plan
    01:41 Poor performance
    03:15 What gives?
    03:57 Diagnosing the problem: software
    06:02 RESIZEABLE BAR!
    07:13 Diagnosing the problem: hardware
    07:52 Trawling Reddit
    08:26 The final test
    A D S
    The following links are affiliated. Everything costs the same to you, but I get a commission.
    G E A R
    Audio:
    Behringer UM2 amzn.to/3aV17wq
    Behringer XM8500 amzn.to/3nCt2WY
    Generic microphone arm amzn.to/339yZRC
    Video:
    Fujifilm X-T3 amzn.to/3nGapRY
    Camera & 18-55mm lens kit:
    Fujifilm 23mm f2 amzn.to/3udXvgn
    FeiyuTech G6 Max Gimbal amzn.to/3nHndYs
    Interfit LM8 Video LED amzn.to/2SkESJL
    Neewer 120cm Softbox amzn.to/2RjlMDm
    Raleno Rechargeable Bicolour Video LED Panel amzn.to/3f2l7hV
    C O N T A C T
    Twitter/Insta @IcebergTop10s
    Email icebergtop10s@gmail.com
    #Intel #Arc #fail
  • Наука та технологія

КОМЕНТАРІ • 500

  • @IcebergTech
    @IcebergTech  8 місяців тому +346

    NOTES:
    As I mentioned in the video, I did try lifting the TDP and even overclocking, and I think my best result was about 3500 in Time Spy. A good uplift, certainly, but still about 850 points short of the average.
    Sorry for the swear at the end, but I really felt it 🙂

    • @christianmino3753
      @christianmino3753 8 місяців тому +11

      If the prayer and the underwear didn't do it this cards just dust in the wind my friend ;) - - I'm sure I speak for the whole community when I say this, thanks for your hardwork! - Chris

    • @typerightseesight
      @typerightseesight 8 місяців тому

      id put a psu cpu this thing tower together but im pretty sure it would just be a vacuum cleaner if the psu was at the bottom.

    • @lowpcradzimeg
      @lowpcradzimeg 8 місяців тому +3

      the swear at the end was there just to set the mood, don't be sorry, it was funny

    • @moorhen6156
      @moorhen6156 8 місяців тому

      just a thought probs won't solve the problem but when you DDU you have ticked the option to not install window display drivers right?

    • @Splarkszter
      @Splarkszter 8 місяців тому +5

      I'd replace the GPU, if it's faulty that's it. If nobody else has that problem or when you replace it it doesn't happen again that's it.

  • @johnmakris2973
    @johnmakris2973 8 місяців тому +860

    I think the gpu works as intended. It did challenge you after all.

    • @TechnoSC_
      @TechnoSC_ 8 місяців тому +6

      lol

    • @RobBCactive
      @RobBCactive 8 місяців тому +3

      😆😉

    • @cytro
      @cytro 8 місяців тому +9

      Lol, this got me, nice one

    • @balazsmiklos9509
      @balazsmiklos9509 8 місяців тому

      🤣🤣🤣🤣🤣🤣🤣🤣

    • @AlizHalo
      @AlizHalo 8 місяців тому

      It's in the name

  • @TheBcoolGuy
    @TheBcoolGuy 8 місяців тому +317

    That's proof to me that sometimes, less is more. Good on you for seeing the whole troubleshooting process through. It turned into a much more interesting video than yet another review of some product I'm not going to buy anyway.

    • @emlyndewar
      @emlyndewar 8 місяців тому

      He didn’t do anything right. If you’re having such a massive problem, that isn’t the same as normal users, then you reinstall. To not do so, is pretty wild.

    • @TechnoSC_
      @TechnoSC_ 8 місяців тому

      lol

    • @EbonySaints
      @EbonySaints 8 місяців тому +1

      ​@emlyndewar You can, and I did for mine, but it's *extremely* inconvenient for almost every user to perform a fresh install of their OS. I didn't have much left to my digital name when I did it, so I wasn't phased, but there are plenty of people who would have issues doing that, either out of stupidity or no extra backups. It's not the IT way, and for Iceberg, I would assume that he should have given it a try first, but for most normal people, it's a death sentence to their data.
      Going forward, he could have an image of a clean Windows install with nothing other than the basics and use that for videos like this. That seems like a good option.

  • @XmaXma6
    @XmaXma6 8 місяців тому +297

    The german creator "Rawiioli" has the same issue with his asrock challenger. He also has an lp a380 from asrock wich works as expected. Something seems to be wrong with the challenger version

    • @kraio-sfu
      @kraio-sfu 8 місяців тому +12

      I’m getting an lp a380, good to hear there aren’t any issues there

    • @nsreturn1365
      @nsreturn1365 8 місяців тому +6

      well its ashrock overheating classic, sure they make the smallest gpus, that comes also at a price( non existent heatsink)

    • @bdub1682
      @bdub1682 8 місяців тому +16

      ​@nsreturn1365 all of the benchmarks show it hitting only 60c
      Tho interestingly power usage is half of the tdp consistently

    • @dapottis
      @dapottis 8 місяців тому

      not surprised, asrock products are dog shit

    • @ryanspencer6778
      @ryanspencer6778 8 місяців тому +4

      However, I have a Challenger A380 and as far as I can tell, it worked fine when I did gaming tests with it.

  • @b0ne91
    @b0ne91 8 місяців тому +324

    This sweet baby has been going strong in my media server as a transcode GPU for a year or so. Very happy with it - but that's its only purpose.

    • @twiistedpanda4781
      @twiistedpanda4781 8 місяців тому +14

      I use that in my media server too!
      It`s also cool that I can play light games on my projector too

    • @AshtonCoolman
      @AshtonCoolman 8 місяців тому +2

      I got one for my plex server and it's great.

    • @And-vx6ry
      @And-vx6ry 8 місяців тому

      How many fps can it do in coverting 4k 120fps 1440p 120fps from h264 to av1 ?

    • @b0ne91
      @b0ne91 8 місяців тому +12

      @@And-vx6ry It's a media server, so I don't re-encode in AV1. Hardware encoding will never give the quality I need. I usually grab 4k DV remuxes. The transcode is usually h265 to h265 or h264 when friends connect to my server who don't have compatible device.
      AV1 does work, but I don't have enough clients that support hardware decode and I'm not bandwidth limited where I have those clients (home network).
      You wouldn't want to re-encode h264 to AV1 anyway, that's a massive quality loss. Either you encode raw captures in AV1 or you get raw blu-rays, which are h265 (when talking 4k) and encode from source - hardware encode would yield terrible results here.

    • @scratchos9816
      @scratchos9816 8 місяців тому

      ​@@b0ne91I thought AV1 had better videos quality than h264 and h265 at a smaller files size

  • @lucius6950x
    @lucius6950x 8 місяців тому +178

    Even if this video wasn't the one you wanted to make, I think its a valuable reminder of how you can do everything right and have it all go wrong when it comes to DIY PCs. So don't kick yourself too hard and thanks for the reminder

    • @TomiWebPro
      @TomiWebPro 8 місяців тому

      yea bro so true, my damn diy build sometime turns on, sometimes don't, and sometimes don't even turn off unless i pulled plug...

    • @pkpnyt4711
      @pkpnyt4711 8 місяців тому +7

      The issues isn't about DIY PCs, the real issue is the Intel card is crap (and to some degree PEBKAC). Bottom line. He could have done this using an NV or AMD card and it would have been built no issues. Though I do acknowledge that if you're a noob builder tons can go wrong for you, specially now that people don't read first (like instruction manuals) before doing anything.

    • @jamesbrendan5170
      @jamesbrendan5170 8 місяців тому +3

      ​@@pkpnyt4711didn't he say that he wants to review the A380, though? because using an Nvidia or AMD card certainly is not a way to review an Intel card...

    • @pkpnyt4711
      @pkpnyt4711 8 місяців тому +2

      @jamesbrendan5170 I'm responding to the post lucius6950x made. I'm not responding to wanting to make a video about the a380. He said you can do everything right and have it go all wrong when it comes to DIY PCs. It's a statement that only applies to the intel card and not all DIY PCs.

  • @alltheotherhandlesaretaken
    @alltheotherhandlesaretaken 8 місяців тому +57

    At 3:07, you can see a slight peak in the “Showing results from the same hardware” graph near where your average score is. This might give an indication that something is wrong with the A380 in general that remains undetected.

    • @IcebergTech
      @IcebergTech  8 місяців тому +29

      Damn, good shout. I missed that. Makes me wish I had industry contacts, it would be good to get a bunch of cards to see how much sample variation there is.

    • @sixospreygaming8949
      @sixospreygaming8949 8 місяців тому +7

      If you werent overseas and shipping wasnt more than the graphics card itself i would have loved to get you another just so I dont spend the next 6 months wondering. lol@@IcebergTech

  • @flamingscar5263
    @flamingscar5263 8 місяців тому +148

    you sir, are much more dedicated then I am
    my Dad had a similar issue with a 3080ti, instead of jumping through 10000 hoops to fix it, I just had him RMA it and hes used what seems to be the same GPU happily for over a year now, I could not imagine going through all that work myself unless the GPU is out of its warranty period, and even then by the time a GPU reaches that point I could probably just sell it off for parts and buy a used one for not to much money, especially a GPU as low end as the a380

    • @IcebergTech
      @IcebergTech  8 місяців тому +96

      Eh, if I hadn't made something of the A380 then it would have been the fourth video I had to postpone or cancel due to hardware issues in a month. So, it's less "dedication" and more "desperation".... 😥

    • @GewelReal
      @GewelReal 8 місяців тому +9

      ​@@IcebergTechSometimes you gotta do it

    • @damasterpiece08
      @damasterpiece08 8 місяців тому +11

      @@IcebergTech i believe techy people call it professionalism :) thanks for your work, your job is to show us the work and results, not what we'd like to see like some clickbaity million dollar company *coughLTT*cough

    • @flamingscar5263
      @flamingscar5263 8 місяців тому

      @@IcebergTech yea that's understandable, I didnt come from the perspective of a content creator, just a techie who's ends up the family's personal tech support

    • @CyberneticArgumentCreator
      @CyberneticArgumentCreator 8 місяців тому

      I very much doubt the 3080Ti's issues were in any way similar to these A380 issues.

  • @mtaufiqn5040
    @mtaufiqn5040 8 місяців тому +27

    Such a profound opening, well done

  • @AStickOnCheese
    @AStickOnCheese 8 місяців тому +8

    This video was great. No benchmarks, stats, and little gameplay but your editing and commentary rocks.

  • @MrMunkyMeat
    @MrMunkyMeat 8 місяців тому +25

    I have an Arc A380 in my system as a dedicated AV-1 encoder. As I already had an RX 6900 XT, it seemed like a good choice for a cheap, drop in stop gap. For that purpose, it has worked amazingly well. It did take me a while to get my settings fine-tuned in OBS. It just didn't make sense to pay nearly a grand for an upgrade to a 7900 XT just for the encoder when the gaming performance difference between the 6900 XT is practically within margin of error.

    • @mikehank2896
      @mikehank2896 7 місяців тому +1

      i'm thinking of getting it just for av1, how is it so far?

    • @MrMunkyMeat
      @MrMunkyMeat 7 місяців тому

      @@mikehank2896 It works really well. Just like a drop in encoder really. I use it with OBS and just choose the encoder and go.

  • @nuts-of-the-deez
    @nuts-of-the-deez 7 місяців тому +2

    Awesome information, very unique style of illumination onto the industry I'm just getting into more seriously. You're great man, smooth humor and your videos have a story esque guidance to them. You do great work man we all love it

  • @reeveho1384
    @reeveho1384 8 місяців тому +28

    If you do get a different a380, you should see how the lp version performs against the regular

  • @markpoint1351
    @markpoint1351 8 місяців тому +8

    this video still made my day Iceberg🤣 hope you do get a replacement and that it "works" better... but as always, look forward to your next video!!!

  • @Frightenerd
    @Frightenerd 8 місяців тому +3

    Loved your channel since I discovered it, keep up the good work. Troubleshooting this seems to be a nightmare

    • @EbonySaints
      @EbonySaints 8 місяців тому

      It is. I'm almost certain that everyone doing driver development at AXG is testing Arc on 12th Gen and later CPUs with fresh Windows or Linux installs. Buying Arc for any other platform is asking for bugaboos to pop up.

  • @theburger_king
    @theburger_king 8 місяців тому +8

    Iceberg has such a w editing style

  • @deltasixtwo
    @deltasixtwo 8 місяців тому +5

    let's just acknowledge how Mr. Iceberg read our minds acurately in time when we would think about ReBar. Bravo!

  • @alexanderrodriguez3837
    @alexanderrodriguez3837 8 місяців тому +3

    Its good to see someone else verify what ive gone through with this card. Ive gone through this whole process going insane and thinking to the point that the gpu needed to be rma. I thought i could upgrade to the cpu you have and now i see that wont fix it. So maybe get a different varient of the a380. Like the sparkle.

  • @owomushi_vr
    @owomushi_vr 7 місяців тому +7

    The a380 may need a bios update. Intel did release this in firmware use that one

  • @dionkill
    @dionkill 8 місяців тому +20

    I had an issue with my now old Gigabyte OC GT 1030 GDDR5 where, for some unknown reason, the wattage would just drop drammatically from the usual 30w during gameplay to something like 15-18w. This made some games completely unplayeable, especially No Man's Sky, where it would be running at 4fps at 1080p. A friend of mine with the EVGA (RIP) GDDR5 version didn't have this issue. And he also had way lower temps, not going above 60°C on an SFF case where i would usually get even 80°C.
    I thought my old CPU was the problem, but now that I upgraded to a R5 3600 I still have the same issue. My workaround? Getting a 6600XT. Now all games run fine!
    I honestly have no idea on how to help you mate, still very interesting video and keep up the work!

    • @jorge69696
      @jorge69696 8 місяців тому +2

      Probably power throttling because of high temps. It's likely the memory didn't have any cooling and was reaching 100º.

    • @yeppyracoony1375
      @yeppyracoony1375 8 місяців тому

      Every 1030 has cooling and all he 1030's i ever went though never had thermal problems even with old thermal paste. @@jorge69696

    • @alexturnbackthearmy1907
      @alexturnbackthearmy1907 6 місяців тому

      @@jorge69696 Ah, old cards when "Why would you need thermal pads for memory?" was a genuine question.

  • @smakfu1375
    @smakfu1375 8 місяців тому +2

    So, first thing I would do is pull the fan and heatsink and replace the stock thermal paste with something reasonably high-quality. I'd also check tolerances, ensuring that the heatsink is making appropriate contact with the GPU and that any thermal pads don't have tolerance issues. I had a GTX1060 6GB from Galax that had very similar problems: it came down to the GPU underclocking itself for thermal protection reasons (specifically it should have been clocking at around 1820MHz at steady state with a stable temp around 74c, but was instead bouncing of thermal max at 83c and down clocking to ~1500Mhz). It turned out that the entire heatsink assembly wasn't making proper contact with the core or thermal pads. I had to slightly file down the standoffs so the assembly would make proper contact. Once I did this, temps dropped exactly in line with the other identical Galax 1060 in the same machine (the machine is used for CUDA compute experiments and development). I wouldn't be surprised if a bunch of these cards were pumped out with poorly machined heatsinks.
    The other possibility is that these cards might have a problem vbios implementation. I would check the vbios info matches whatever is supplied with the latest driver (Intel flashes firmware, theoretically, with installation). However, there are caveats, one of which is if the firmware update doesn't succeed (on a specific system) then it doesn't attempt the firmware update again. I doubt this is the issue, but it's worth looking into - there's a good thread on the subject on TechPowerUp's forums.

    • @oguzhanakdogan9787
      @oguzhanakdogan9787 8 місяців тому +1

      Iceberg, if you are reading the comment section, this is the commnet you should read.

    • @smakfu1375
      @smakfu1375 8 місяців тому +1

      @@oguzhanakdogan9787 Yeah, just feels like it's some kind of thermal issue - I'd be surprised if that specific card had a borked GPU core, especially since others have commended on a German fellow seeing the same issue. Hopefully there's a resolution to this issue, as I'd be interested to know what's wrong with it.

  • @krazownik3139
    @krazownik3139 8 місяців тому +7

    I wonder if running A380 on Linux would give a different results, since Intel drivers are open-source and those on Linux are usually more ahead the curve than those on Microsoft platform.

  • @inkysteve
    @inkysteve 8 місяців тому +4

    Genuinely laughed out loud when you built up to bollocks. I've never associated your channel with comedy, you should do more.

  • @deanminchella5119
    @deanminchella5119 7 місяців тому +2

    Hey man, just wanted to say I stumbled on your channel with this video and just bingewatched your last years worth of content.
    You put out great videos. Please keep this up!

  • @JehanPrasetyo.p
    @JehanPrasetyo.p 8 місяців тому +7

    Man i love your content.
    Edit : Try Another GPU BIOS? Maybe that Model got Power limited?

  • @HappyBeezerStudios
    @HappyBeezerStudios 6 місяців тому +3

    The Arc A380 is the best hardware AV1 encoder around at this point in time. That is the one thing it is really good. The encoder gives good results and the card uses little power.
    But your introduction is great. The typical user for a budget GPU would also have a budget CPU.
    Which is why the cutdown on the RX 6400 and RX 6500 XT hurts so much. Typical users for these systems would be on a PCIe 3 board, so those 4 PCIe lanes will be noticeable. Depending on the game it can lose up to 40% of the performance the card could offer.
    But your troubleshooting is on point. Even rolling back drivers and disabling reBAR. Despite the usual recommendation to use the latest driver and having reBAR on, sometimes things are just weird and the opposite works. Even going to other platforms. You did everything right with troubleshooting.
    The only other thing I could think of is that either you ended up with a bad card, or it doesn't clock how it should.

  • @ecklesezekiel9804
    @ecklesezekiel9804 8 місяців тому +13

    I think you're the first person I've seen try to use this for gaming. Everyone else seems to buy this for video transcoding. Streaming encodes and media servers like plex and jellyfin. For the price it's fantastic for those purposes and way more value than a workstation card like a Quadro for 5-6x more. It runs entirely on PCIE power so 75w.
    For gaming though, you're shooting the moon man but your effort was good.

  • @lolmetyuri
    @lolmetyuri 8 місяців тому

    you're making great videos ! keep it up

  • @64timothy121
    @64timothy121 8 місяців тому

    Great video as always!

  • @FireFalcon
    @FireFalcon 8 місяців тому +5

    I'm still watching the video, but the one issue I had with the A380 was that it didnt boot with my 2500k system. I still use it every once in a while in my rendering system with my 12700k to use at the same time with my UHD graphics

  • @Redstoneluchs
    @Redstoneluchs 8 місяців тому +2

    Yaaay new iceberg video!!!!

  • @theftking
    @theftking 8 місяців тому +2

    Yeah this is why I can't recommend these GPUs to anyone yet, which is a shame because they're cool.

  • @ballbuster6642
    @ballbuster6642 7 місяців тому +1

    Hello! I'm a big fan of your videos, and I've been binging them lately. Would love to see a video on the E5-1650 or 1660 v4's and a potential comparison to the 2667 v4, 1680 v2 or any other X99 or Xeon chips!!

  • @wolffangalchemist
    @wolffangalchemist 8 місяців тому +6

    I am really hopeful the next iteration of arc gpu's is much more competitive with nvidia and amd on the higher end so we can see mainly nvidia's hand forced to drop prices back to more a sane msrp.

    • @pkmachinegun
      @pkmachinegun 7 місяців тому

      I’m hopeful of this as well.

    • @HappyBeezerStudios
      @HappyBeezerStudios 6 місяців тому +1

      Waht i hope is taht their next cards are available in the midrange segment and with better performance on older APIs.

  • @LukeTheJoker
    @LukeTheJoker 8 місяців тому +1

    Wow! Thanks for the video, looks like there might be a problem with that card!
    I have an AsRock Challenger RX6800 which consistently clocks much higher scores than the average, I wonder if they just have loose tolerances on some cards.

  • @pvtcmyers87
    @pvtcmyers87 8 місяців тому

    While this may not have been the video you were hoping to make I learned something new from it so I appreciate all of your hard work that you put into making this video. Although I may not know anything it sounds like you might have a defective GPU good sir. Hopefully thats the only thing thats wrong with it.

  • @dudeonlygamingandotherstuf7791
    @dudeonlygamingandotherstuf7791 8 місяців тому +4

    The card itself may be faulty?
    Would it be possible to get a replacement??

  • @WineLad
    @WineLad 8 місяців тому +2

    I understand the struggles man. I had a rx 5600 xt that plagued me with issues for years. I've now got a rx 6700xt and now i have a stable system i understand how bad and annoying the old card was.

  • @TheAkustikus
    @TheAkustikus 8 місяців тому +2

    I had the same Issue once with an rx570 4GB on a AMD System. The solution was enabling PCIE ASPM from auto to L0s L1 in bios. It turned out the GPU was always in L1 mode and was running on Powersave and couldn't switch to full Power. Hope it helps.

  • @samstrolia
    @samstrolia 8 місяців тому +4

    I had a weird issue with my 6800xt which caused usage to peak at 60% and I ended up resolving by reinstalling windows. Basically went through the same list as you with diagnosing before finally biting the bullet with windows reinstall. Definitely software end of things for me.

  • @sitaroartworks
    @sitaroartworks 2 місяці тому +1

    9:10 - apparently, 3D mark is your obsession, mate. Your "center of the Universe" lol :)

  • @Del_UK
    @Del_UK 8 місяців тому +1

    I know this might sound dumb to some people. In Windows under device manager, did you disable all the other audio devices, except for the one you use to play sound through? I use a Xonar Phoebus sound card, so I have High Definition Audio Device(onboard Realtek) and AMD High Definition Audio Device disabled. (RTX 3070, no audio drivers installed.)
    For me, this cleared up some stuttering and a slight increase in frames per second, when playing games.

  • @Castaa
    @Castaa 8 місяців тому +1

    I assume you ensured the GPU and/or vram weren't running below spec for some reason?
    Just the other day the Afterburner power bar on my 2080 Ti was somehow set to 30%, more than halving my gaming performance.

  • @dakshinaffyt3686
    @dakshinaffyt3686 5 місяців тому +1

    I had found it listed at 12K INR = 150$ .I was about to grab it but then realised Intel GPUs have some optimisation issues

  • @rcavicchijr
    @rcavicchijr 7 місяців тому +1

    Tech powerup puts the a380 at around rx 6400xt/gtx 1650 performance, so it seems to be at least common performance. I might say the card isn't pulling it's full 75 tdp, but the clocks look like it's where it's supposed to be.

  • @mogators
    @mogators 5 місяців тому

    I don't have any of the games you benchmarked but did run Shadow of the Tomb Raider with my A380 (same brand) on a 5600G cpu. At 1080p High settings with Intel XeSS on Balanced, I got an average FPS of 73. That compares reasonably with what ETA Prime got with the low profile version. He used a much more powerful CPU with the 7700X but my drivers were just updated today and his were at least a couple of months older.

  • @bliss_gore5194
    @bliss_gore5194 8 місяців тому

    Iceberg. Youre my favorite youtuber. Love your editing, and this may sound weird but your smaller viewerbase makes your vids feel more homely, if that soinds right. Hahaha.
    Your style is a bit similar to ahoy, too

  • @heilige2kamerad288
    @heilige2kamerad288 8 місяців тому

    Performance is in line with the specs - an astonishingly measly 128 shaders, low pixel and fill rates and low mem bandwith.

  • @Kim-fm2vo
    @Kim-fm2vo 8 місяців тому +1

    If this is in the video already, sorry if I missed. But did you happen to check how many PCIe lanes the GPU was using in GPU-Z? It's possible it's being throttled by bandwidth. True dedication though! Nice video

  • @giserson2
    @giserson2 8 місяців тому +1

    The fact that nothing changes between rebar off and on makes me think it's a windows problem, like rebar is enabled in bios but for some reason not in windows.
    Someone else mentioned checking the PCI-E bandwidth in GPU-Z, it is entirely possible that the GPU and motherboard(s) aren't playing nice with eachother, though I feel like that shouldn't be the case when you've tested three different ones with the same results.
    Could be a bugged V-BIOS as well.

  • @unclexbox85
    @unclexbox85 8 місяців тому +2

    This might be a stretch to far (and also probably very costly) but i would suggest trying intel cpu with DDR5, intel doesn't really seems to be that friendly with amd which shows through their software refusing to accurately report it clock speed or even utilization, maybe an i5-13400f + some ddr5 would be better?

  • @MoultrieGeek
    @MoultrieGeek 8 місяців тому +17

    I had similar issues with my Challenger 6750 XT but it was heat not performance. I had to cut the power limit to 190w (with an -75mv under volt) to keep the junction temp from hitting 105. RMAed it and the replacement works as intended. I think ASRock has some quality control issues although I would still look at an Intel PCIe gen 4 setup just in case.

    • @Lord_RFAS
      @Lord_RFAS 8 місяців тому +8

      But you're missing the point: it's supposed to be problematic! Why else would Asrock call the series " Challenger" ! 🤣

    • @wolffangalchemist
      @wolffangalchemist 8 місяців тому +1

      My msi 6700xt mech x2 had similar issues out the box, i ended up re applying thermal past to it and getting some good thermal pads for it from thermal grizzly never went over 65c with a undervolt and slight oc. I have a asrock 6950xt oc formula now and it never exhibited these problems period, would be little concerned if it did as this card is overbuilt as far as heatsinks go.

    • @-Ice_Cold-
      @-Ice_Cold- 8 місяців тому

      You just answered, kid

    • @MoultrieGeek
      @MoultrieGeek 8 місяців тому +1

      @@wolffangalchemist I thought about re-pasting the card but I've never done it before and didn't want to screw up the warranty. I bought this particular card based on multiple reviews that said the cooling on it was excellent. The new card with an undervolt and mild overclock never gets close to 90c junction temp even after hours of play.

    • @korosoid
      @korosoid 8 місяців тому +1

      Mine 6650 XT also gets 100 degrees at hotspot. You meant hotspot, right?

  • @Fs3i
    @Fs3i 7 місяців тому

    Might be just bad silicon. Sometimes stuff slips past QC. I'd trye xchanging it and getting a new one if possible. If hardware is broken, it's broken. Happens, but thankfully rarely.

  • @aaronokolue2096
    @aaronokolue2096 8 місяців тому

    Best opening EVER

  • @eggnogg8086
    @eggnogg8086 8 місяців тому +1

    Maybe vbios? Idek if they have tools for that yet, was power consumption and clock speed normal?

  • @AamirM87
    @AamirM87 8 місяців тому +2

    Check the PCIE link speed while a benchmark is running. You might need to mess with some ASPM settings in BIOS. But I’m pretty sure that the cards power delivery is faulty. Sometimes the VRM is (or go) faulty leading to card being throttled without anything being seemingly wrong.

    • @photonboy999
      @photonboy999 8 місяців тому

      But then the REPORTED GPU FREQUENCY would drop wouldn't it?

    • @AamirM87
      @AamirM87 8 місяців тому +1

      @@photonboy999 Not always. It happens too fast to be caught by monitoring software.

  • @convextlc9767
    @convextlc9767 8 місяців тому +2

    Maybe a faulty card, be interested to see if/when you get it replaced if that is what it was.

  • @JezyYT
    @JezyYT 8 місяців тому

    Good luck 🤞🏻

  • @bensan1990
    @bensan1990 8 місяців тому

    I had some issues with the LP one, used it on a Dell Precision 3240 compact, i5 10500 with 32GB of RAM, first it didn't run my Doom 2016 games very well, it was so slow, then Jedi: Fallen Order didn't work. First, the problem was drivers conflicting because I had an RTX a2000 on it. Because I was doing some experiments, I made a clean install of Windows, this time with the a380, installed drivers, at first, I was happy that Jedi: Fallen Order was working in 1080p medium settings, but then... I realized the card was overheating a lot, that was one problem, then, Injustice 2 didn't run well, it was so slow, until I had to drop the resolution to 720p, it started working, then MK 11, same thing, but the overheating was concerning, until I tried launching Batman: Arkham Knight, it didn't launch at all... so I stopped using the card, put the RTX a2000 again and had no issues at all running all the games in 1080p, and it didn't overheat... I want to give it another try because of the updated drivers that said it boosted the performance, but after watching this video, I guess that I have to think it twice, but I'll test it with another PC that has rebar and hoping for the best.

  • @zeka1309
    @zeka1309 8 місяців тому +1

    Could the mismatched ram be messing with how the gpu interacts with rebar? Otherwise I can only think about the chip being bad. Maybe you won the gpu lottery but in the wrong direction.

  • @nguyenx86
    @nguyenx86 8 місяців тому +3

    I had it happened to me more than a decade ago with a Radeon 9600 Pro. After cleaning and replacing the old/dried thermal paste, the card still worked fine, but somehow its performance was dragged down to a level of the 9600 non-pro. No matter what I did on the SW side, it just could not regain the original performance it had. So I returned the card and got a replacement that worked perfectly. I suspect it might be really a HW issue rather than software, but still don't know exactly why till thia day... I think you should RMA and get e replacement then

    • @HappyBeezerStudios
      @HappyBeezerStudios 6 місяців тому

      Was it perhaps one of the 9600 Pro with 200 MHz /400 MT/s memory? Normal would be 300 MHz / 600 MT/s, but some manufacturers did slower cards for some reason. At least they were cheaper to offset that.

    • @nguyenx86
      @nguyenx86 6 місяців тому

      @@HappyBeezerStudios It was the Asus 9600 Pro with the standard clock speed (400Mhz core / 300Mhz - 600 DDR), and I even checked and confirmed it was running at that speed, even after I replaced the thermal paste, but somehow the card could not regain the performance it was originally shipped with :( So I guess I must have damaged the core somehow... and a few weeks later, it did die... But fortunately it was still under warranty, and I got a 9600 XT as a replacement (it was not new, but working fine till I built a new PC)

  • @sleepy5664
    @sleepy5664 8 місяців тому

    "And as you might Imagine looking for a specific Arc problem online is like looking for a needle... in a stack of needles."

  • @AnEagle
    @AnEagle 8 місяців тому +1

    The only thing you didn't mention is completely reinstalling windows, or maybe trying on linux, but at this point it sounds like a damaged a380

  • @drphibesrises
    @drphibesrises 8 місяців тому +1

    I think it is an issue with that particular GPU. I have not tested that GPU but I have had similar issues with other cards. Changing brands made a difference.

  • @svdspl8570
    @svdspl8570 8 місяців тому

    Yours card power consumption seems low, only ~40-ish watts when other test of this card talk about ~75 watts while gaming, it kinda matters what was your power consumption when you lifted tdp, did it go up?

  • @benuten3907
    @benuten3907 8 місяців тому

    Love this GPU, speedy transcoding unit inside my NAS media server.

  • @darthkermit5219
    @darthkermit5219 8 місяців тому +2

    I ended up building a whole new system just so my arc a380 would work. Upon completion of the build, I decided to experiment a little and put my rtx 3060 in the new pc to see how it compared to my old gaming rig, and it was WAY faster than my previous machine. So much faster, I couldn't justify taking it out and only using the new pc only for the a380's av1 encoding. As it stands now, I have the rtx 3060 PLUS the a380 installed on my msi z690 pro with a 12600k cpu. I can now play AND stream on the same pc in 4k@60fps. Nvidia and intel must have some kind of secret sauce, because this combination has resulted in the sum being more than the parts. I guess it has to do with their sharing gpu ram, or something. No driver conflicts, no issues, just a dramatically better experience gaming and streaming. Not to mention, only needing one pc to do the work previously done by two. As much as I had grown to despise the a380, it did end up being the catalyst for my best upgrade yet.

    • @scarfaceReaper
      @scarfaceReaper 8 місяців тому

      Does it only work with that mobo or something else

    • @HappyBeezerStudios
      @HappyBeezerStudios 6 місяців тому

      That means you now have a great streaming setup. The A380 is indeed really good at AV1 encoding, but just too weak for gaming. For new, demanding games it's simply too slow, and for older games it lacks hardware support for D3D 9

    • @alexturnbackthearmy1907
      @alexturnbackthearmy1907 6 місяців тому

      I mean...3060 is already a580 level of power, if you needed a standalone card then a380 is no better then 1650.

  • @KoenDoesThings
    @KoenDoesThings 8 місяців тому +2

    The only idea I even have is Reinstalling Windows but honestly, Windows is bad enough I don't think that reinstall would even work

    • @IcebergTech
      @IcebergTech  8 місяців тому +2

      Yeah I thought about that, but I ran out of time as I had to get the video made.

  • @Banana_Monke
    @Banana_Monke 8 місяців тому +2

    Pc parts have slight differences when being manufactured. You might get a 7600x that preforms closely to a bad preforming 7700x or a 4060 ti thats close to a 4070

    • @HappyBeezerStudios
      @HappyBeezerStudios 6 місяців тому +1

      That has always been the case, but the difference shouldn't take away a third of it's performance. His results constantly sat around 3000-3100 GPU score in TimeSpy, but the typical result for a A380 on a 5600X should be around 4500 points, with the average being 4656
      Yes, I know it's a synthetic test, but that means there should be even less variation due to randomness. They should all sit in the same 5-10% range. And the A380 doesn't have any huge boost range, they all run on 2000 MHz flat.

  • @nguyenhoangson5650
    @nguyenhoangson5650 8 місяців тому +1

    What is your temp using the AIO? I'm currently rocking 5700x with asus tuf motherboard, using 360 AIO from thermalright. My idle temp around 35-45, when opening or closing a program it jump to 60. But when I'm gaming the temp stay stable at around 55-65 degree. Is this normal temp?

    • @IcebergTech
      @IcebergTech  8 місяців тому

      Yeah, that sounds pretty normal from my Zen 3 experience. I have a custom profile running a little bit quieter than usual, so I’m frequently idling in the high 40s.

  • @owlmostdead9492
    @owlmostdead9492 8 місяців тому +13

    The a380 is going to be a golden card for dedicated streaming builds, Intel Arc is most useful for their encoders. Intel's H.264, H265 and even AV1 is visually on par or superior to Nvidia's encoding.

    • @HappyBeezerStudios
      @HappyBeezerStudios 6 місяців тому +1

      And I wouldn't even mind throwing one in if I'd stream. Currrently running a geforce paired with the integrated Intel graphics without issues. Allows me to connect more monitors and have a dedicated encoder that does nothing else.

  • @hazerou8601
    @hazerou8601 8 місяців тому +1

    Maybe try installing the DXVK thingy and see if it helps?

  • @tahustvedt
    @tahustvedt 8 місяців тому

    I hope the next gen Intel GPUs actually perforn like the generation they join.

  • @ArfenielRivian
    @ArfenielRivian 8 місяців тому

    Monitor the tj junction ( hottest spot on the core ) . I had a rx 6650 xt under perform because the hottest spot was pegged at 110 C . The gpu was new . I had it Rmad when the crashes became consistent in baldur gate 3 .

  • @VikingDudee
    @VikingDudee 8 місяців тому

    I wouldn't mind playing with one of these in my media server, see how well it can do transcoding, but at the price, I'll stick to CPU transcoding for a while

    • @EbonySaints
      @EbonySaints 8 місяців тому +1

      $100 is too much? It's like, the best (and really only) reason to buy one. Believe me, it'll do the job well.

  • @drachenmahl
    @drachenmahl 8 місяців тому

    seems that the Asrock Challanger Version is the trouble. Nothing bad i was hearing from the Sparkle or LP version.

  • @foster9315
    @foster9315 8 місяців тому +2

    Definitely a problematic GPU given that you've tried every steps I would've tried as well before getting to that conclusion. My first guess would be a VRAM issue, I've had graphics cards underperform when they had even a single VRAM chip not working as intended, where swapping that chip fixed issues. Although it's rare. But if it was the GPU itself, I think there would be artifacts and such, not impossible though. Could be a power delivery issue too perhaps ?

  • @xredliine7661
    @xredliine7661 8 місяців тому +1

    10/10 for theatrical entertainment.

  • @NovemberOrWhatever
    @NovemberOrWhatever 5 місяців тому

    At least it's quieter than its namesake from Airbus

  • @Very_Questionable
    @Very_Questionable 8 місяців тому +1

    As others may have said, it just may be a defective card, just go ahead and RMA it.

  • @NipplesOfDestiny
    @NipplesOfDestiny 5 місяців тому

    This is a cry for help - immediate ad spot 😢

  • @ziokalco
    @ziokalco 8 місяців тому

    It's basically a PCIe multi video encoder. It just happens to be DX 12, vulkan.. Compatible

  • @laszlozsurka8991
    @laszlozsurka8991 8 місяців тому +1

    Maybe you got a poorly binned model? My last suggestion is to check if the card runs in PCIe 8 because it might be running in PCIe 1.

  • @FatheredPuma81
    @FatheredPuma81 7 місяців тому

    As someone already pointed out I'm pretty sure the problem is that a higher end card somehow got dumped into 3DMark's scores as an A380. That's why there's 2 peaks for results on the "Showing results from same hardware". This is probably just a case of confirmation bias leading you down a rabbit hole where there's something wrong with the card or drivers.

  • @UriPhoneCracker
    @UriPhoneCracker 8 місяців тому +1

    Have you tried turning it off and on?

  • @MadIIMike
    @MadIIMike 8 місяців тому

    Hm... does the card have the correct/expected stats as far as memory bandwidth, clockspeed etc. go? Is it possible that the drivers want Windows 11 and you use Windows 10 (because 11 sucks...) ?
    Also, at 6:38 it states a frequency of 2000mhz, but the Challenger ITX should have a base clock of 2250mhz.

  • @ReedWanadiOfficial
    @ReedWanadiOfficial 7 місяців тому

    please do some test for stable Diffusion

  • @mistermystery819
    @mistermystery819 7 місяців тому

    I bought a Rx7600 and from the start it was slower and hotter and even using more than 180w I tried undervolting and it crashed immediately and downclocked helped a bit but then again I am not getting the Full Rx7600 perf so I returned it and got another Rx7600 with zero of those previous issues. Could be defective silicone...

  • @pranavtalmale5851
    @pranavtalmale5851 8 місяців тому

    you said about mismatched RAM sticks...
    so maybe thats where the issue could be ?

  • @lordgong4980
    @lordgong4980 8 місяців тому +1

    I guess the card itself physically has a problem

  • @StopItGCC
    @StopItGCC 8 місяців тому

    In before the A380 having a BIOS switch or something else that stops the correct clock applying.

  • @Rabbit_AF
    @Rabbit_AF 8 місяців тому

    Aww man, ASRock has that LP A380, and it's a nice sounding cheap upgrade for office PCs.
    It's appealing that it's 6GB and doesn't need additional power.

  • @evv4198
    @evv4198 8 місяців тому

    it's not meaningless, this video is really an educated one, thanks for the effort, you are prooving this card simply sucks...

  • @GraveUypo
    @GraveUypo 8 місяців тому

    probably a crippled card with half-speed memory or something. sure used to be common back then.

  • @MK-xc9to
    @MK-xc9to 8 місяців тому +1

    Well , if an ARC is with R Bar off as fast as with R Bar on than something is wrong . I would try a Game which is known to benefit from R Bar on ARC a lot only to see if R Bar make a difference on your System . Personally i would install a new Bios or at least clear CMOS . My bet is R Bar , you can check with GPU-Z if its enabled or not .

  • @DoomExtreme1
    @DoomExtreme1 8 місяців тому

    Last thing I can think of, update motherboard bios?

  • @luheartswarm4573
    @luheartswarm4573 8 місяців тому

    you should consider resizable bar

  • @Recker45-70
    @Recker45-70 8 місяців тому

    Need more low profile/single slot gpus nowadays. The 6400xt is the only modern single slot i can think of and its weird, been trying to make an eGPU in a low profile setting but its impossible without proper single slots.

  • @JamesSmith-sw3nk
    @JamesSmith-sw3nk 8 місяців тому

    3D Mark is only one program. Did you try games on the latest drivers?

  • @EbonySaints
    @EbonySaints 8 місяців тому +1

    Welp, I can't say that I didn't expect that. Arc in general is a case of "Works on my machine!" if it does exceptionally well or better than expected, and "Completely busted" if it does not. As someone who has owned an A380 for a year at this point, it has been a up and down ride over the last year as Intel plays catch-up with the others. As far as media encoding goes, it's the best bang for buck GPU out there, especially in the low-profile model that doesn't require extra power. It's *the* reason to buy the GPU and I was initially using it to convert my BD library to AV1 until I got lazy.
    For gaming however... I mean... it does it... 95% of the time... which is better than launch. Frankly, when I saw your CP2077 numbers, I thought everything looked okay because that's about what I was getting with it on the same settings sans FSR/XESS, though I haven't played in forever. Then I looked at the other numbers and kinda did a double take. I haven't touched RE4 outside the demo because I'm broke, but with my overclock, I could get 50+ FPS before it crashed, which doesn't sound great at all now that I think about it, but 30 seems low. There's been a few times where I've been pleasantly surprised by the performance of the A380, but I realize that I am very easily in the minority and I've had to completely reinstall Windows 10 to get it functioning back in the dark ages of overwhelmingly bad drivers.
    Frankly, there's a *lot* of questions about Arc's performance that even to this day, leaves people in the dark. There's times where it punches way above its weight and does great, there's unexplained weaknesses that seem way below their potential. There's rumors of CPU overhead. There's reports that Alchemist was Raja's attempt at making Vega 2.0. There's the fact that just about every major driver release updates the firmware and if something goes wrong during that, then you're up a creek without a paddle. And since Arc isn't all that popular, all this information and more is buried across multiple forums, subreddits, discord channels and more, almost certain to never be found by anyone wanting or needing the information unless they go down a rabbit hole. And Intel AXG keeps mum. Sure, they're doing a syspheian task of catching up to twenty years of driver development admirably, but there's almost no word from them about Arc otherwise. They're probably trying to make sure that Meteor Lake's launch, which includes Alchemist GPUs on die, isn't going to be a travesty like the original launch, because unlike discrete GPUs, where someone presumably has a basic idea on what they're getting, laptops rarely have that savvy of a base.
    I can't blame you or anyone else for a bad experience with Arc or the A380. It's a new take on the old days, where you can get a lot of bang for your buck, but only for specific purposes and only if you jump through hoops.
    Also, those TimeSpy and FireStrike numbers are probably *horrifically* skewed by the low number of benchmarks, the people doing the benchmarks being OC'ers by heart, and the fact that Intel does disproportionately well in synthetic benchmarks (22 in TS graphics and No.1 FS graphics score, I have a useless achievement to my name!🥲) There's times with my A380 that I was on the heels of an RX590 with Geekbench. The guy with the top overall score, ScatterBencher, has like 5 results and used a waterblock with the best version of the card.