I followed another UA-camr’s advice to be pushy and I brought down my close rate from 15% to around 10% by being pushy. I had to change my mindset and I started following this guys advice and now I’m a top sales agent
I started watching Jeremy’s videos about a year ago when I was brand new in sales. I knew the sales process we’d been taught corporately was way too pushy, so Jeremy’s stuff landed. But honestly, it was wayyy over my head as a beginner. (However, I did use this exact technique to close a huge deal - thanks Jeremy!) I’m revisiting this a year later and realizing just how brilliant this truly is. Pacing, tonality, facial expressions, knowing your word paths, understanding every objection and smokescreen - these only come from experience and practice! To any new salespeople watching this and not totally getting it - hang in there. This is amazing wisdom. Sales is the most interesting and rewarding job I’ve ever had - content like this helps you get to the next level before your competition. Bravo
Hi, I am just gettint into sales and I want to go hard. I’m already in a low end entry level sales job with no training program. Whats the best way to launch and get really good at it? What training did you get, books did you read to get your baseline established and get going? I want to get some successes on the board and probably go into car sales.
Jeremy, you are a master. Now, I need to know how to counter those three objections. I learned from Alex Hormozi that there are only three objections. Money, Time, Check with other people. This was great!!!!
The term random is condescending. It sets up the prospect getting defensive. “I never said random…” a better way is to AGREE with the client “I agree, it’s great to have that time and I want you to make an informed and empowered decision.” After that, let them know you always send an email, and ask them what you should focus on in the email. At that point they’re actually going to tell you what they want to think about.
spot on. Using the term "random" also implies an unreasonable doubt of the client's seriousness or willingness to buy which can be offensive to some. Like demoting a client from "potential buyer" to "time waster" if that makes sense. In my opinion, raising the salesperson's status does little to nothing for the average car buying/selling experience. Maybe if you're moving collectors' pieces does it pay to have a prestige reputation but the recently retired guy buying a used f150 is not going to ask for your best seller.
I agree that "random" can be an offensive word... My suggestion would be to use a different word or term, but keep the structure of what he's saying. Sounds like this is coming from experience and not just theory. So, it probably works really well.
You can say that "that sounds great, I have a lot of meetings this week, I think I could do something closer to the end of the week, are you able to pull up your calendar?" That last question needs to come at the END of your sentence, as naturally flowing out of what you said. The key to introducing "crucial" questions is to be "smooth" and make them seem as naturally flowing out of what you just said. And notice the other key: you phrase them in such a way that a person would feel friction saying "no, I can't pull my calendar". Or if they say that, you can follow up nonchalantly with "do you have a calendar?" If they say "no, I don't have a calendar" they're admitting to being disorganized and unprofessional. You're assuming the best of them, and they will usually go along with that. 20 years ago, I remember reading how David Deangelo (Eben Pagan) used to "close" women he met on the street. He asked "do you have email"? If she said no (almost never happened), he said "haha, do you have electricity"? If she said "yes", he said "here, write it down" (handing her a piece of paper) and then said "and put your number there too". (Now that she has committed to doing something, he had the momentum to start leading her a bit.) In other words, he asked a Yes/No question that actually has a double meaning. When you learn to do that, you can be "smooth" while guiding people all the way to a sale. How you phrase things is the key to convincing people, and to sales.
Another good one is "how about same time next week?" assuming that if this time was good then next week is a good chance the same time is open. That also opens up a rhythm, in case you need weekly calls to close a large sale (e.g. when they do due diligence on your startup). Other things that help close institutional sales: * Having them bring their partners on the next call (investing more social capital) * Having them look over things before the next call (investing more time and attention) If you are able to deliver value to them for low marginal cost (e.g. send mockups of what you discussed, but clearly customized to what they're looking for) then you can tell them: Before our next call, I'm going to have our team prepare XYZ, and send it over. What's the best email for you? And: do you want me to send a copy to your partner as well, so they could take a look? I'd love for them to come on the next call. The more people look over stuff you put together, especially with partners, the more they will want to customize it. That makes them mentally invested, and socially invested as they start bringing others in the organization on the call. And the key is ... to have that thing that you will deliver IN BETWEEN CALLS. It gives you a perfect excuse to send more follow-up emails and communications, even if the call falls through. And the other thing is... since you did all that work for them, and got them to look good in front of their partner, they feel the least they could do is show up to the next call, right? A day before the call, you follow up with a reminder, but not the generic "we have a call tomorrow" reminder that everyone does. Instead, you remind them that you SENT OVER THE THING YOU HAD PROMISED, and ask them to PLEASE TAKE A LOOK BEFORE THE CALL TOMORROW. Ask a preference question: would you prefer version A or version B? What does your partner say? (hinting to them to bring their partner over). METAPHORS IS HOW YOU CLOSE SALES. This little project is a metaphor for how you will deliver in general. And the beautiful thing is, each of you can prepare your OWN special thing that you can deliver at low marginal cost, to all your prospects, before the next call. Just customize it for each prospect, quickly and easily. It can be automated. But whatever the base thing you're automating is, that's what sets you and your business and brand apart from all those other sales people which give NOTHING, NO VALUE until the next call.
Sales is a bit like dating. Before you meet them, they're going about their life, they don't need you. They have to get to know you and the product. Whatever you do that's different than everyone else, while solving some of their problems, the more they'll trust you. Then you can use the chance to discuss their actual problems *and bring your expertise* that you have from seeing a lot of people with the same problems. The more they WORK with you on TALKING THROUGH their issues, the more CONNECTION and TRUST is built up, and people buy when there is TRUST. Salespeople who just call out of the blue need to EARN the TRUST. Even if you filled out a form online. So treat it like dating. High ticket items might need a few 10 minute calls spread out over 6 weeks, than one 60-minute call. And between each call, you can deliver value, with a way for them to forward it within the company, and eventually have them bring all the decision makers on the later calls. Get it?
Just found you Jeremy, The timing couldnt be more prefect. You are extremely intelligent in terms of "sales" and I like your deminour, I look forward to consuming your content and aligning my communication styles with yours
Saying....to see if I'll be available for you.....doesn't raise status....its totally see thru. The customer knows full well that salesman will always take a call anytime 😊
I'm about to move from phone bashing 2 a day targets to 2 deals per month sales and I must say your training and tips have been awesome for showing I can make that step up! A big thing for me as a young salesperson I found was once I conquered arrogance particularly in the early sales that demand you cold call and dial ~80 a day. Would love to hear your opinion on arrogance and how to get better mental resilience early on!
Your own arrogance or the prospect’s? For your own arrogance, adopt a true “servant” mindset. You are here to help them, if you can. And if you can’t, you don’t want to waste either persons time. Respect them. That intention comes across so much to your prospects. It’s the opposite of “commission breath” and prospects will relax and open up if you detach from needing to make the sale and focus solely on solving their problem, if you can. For prospect arrogance, it just means they need to feel like the big dog. Stroke the ego a bit, when you tell them something, add “I’m sure you’re already aware…” - stuff like that. You can use their arrogance to make them commit to certain actions, particularly if you phrase it as you being curious about their amazing skills and abilities. Eg. “Prospect, I can tell you’re used to dealing with sales guys like me knocking on your door, am I right? [they’ll say yes and feel good] “So I’m not going to waste your time. If at any point you feel that what I’m offering isn’t the right solution, will you be honest right away, and kick me out of here?” They will love feeling in control; and psychologically they won’t want to kick you out after that - knowing they are in control.
The first part goes completely against making the customer feel important where you make your schedule more important than theirs... I'm a business owner and in my mind, my time is more important than yours... Just like my customer feels that their's is more important than mine. As a service provider, I have to be "seen" as being available at their expense. Some of it's very good though and you have a lot of confidence if you can pull it off exactly as you taught it.
Your technique is genius! I’ve looked at several rebuttal videos prior to this one and this one is the best. Not sure why you don’t have way more subscribers & viewers! Thanks so much for your time & expertise.
He is a annoyingly showman . I saw one of his speech. Mannnnn he is sitting standing nonstop waking . That’s not effective because you can’t focus what he says when you watch his strange moves .
From my experience with sales price is the 95% thing you get a refusal from. Best way to counter this phenomena is to confront them like this: "i see the price might be one of the issues, is there a comfortable budget you are willing to spend on this product/service?" Use that and come to me later and reply to this comment if you sealed the deal
Often times when I say “I need to think about it” it’s because the salesman already pulled sleazy tricks and I’m weighing whether it’s worth getting ripped off. No one is coming back to a salesman who doesn’t sell good products.
My question is, how do you now try to establish a position of an “expert” if you’re the one who prospected them in the first place? If you initiated the conversation from a cold call or outside prospecting activity, it’s clear that you’re interested in the sale. How do you change gears and play the well-sought after expert who’s too busy to take their call when you’e the one who reached out to them? Not trying to debate or challenge here, just trying to play devil’s advocate to see how this fits in to an outside sales situation.
Do they know your a pure BDR? You can play it as though outreach is not your only job and play it as though you have current customer appointments or inbound volume at certain times each day? You can tweak it abit to keep the ambiance. I'm sure you had a reason for reaching out? That reason that applied to them doesn't apply to everyone? (Pretending it's a short list of outreach)
Jeremy, some people like me (I cannot be the only one) look for things for my VISION BOARD. Meaning I am considering my bright future and what are the things that DESERVE to be on my vision board or for my next year's plan of action. Those who try any of those closes would get nowhere. I have found that even if I disclose that I am collecting my what's next to dream about ideas or what's next to budget for ideas - the arm twister hard closers would go bonkers trying to work me over. I have fun with them as I watch them practice on me - because sometimes I try to decide if I will do business with that Rep, even if I have decided to get the thing - and sometimes I am future casting. Regardless, I love to watch the sales process unfold and have mad respect for those who do it well or walk away with a list of never-dos from those who did not do so well. It's always fun to watch your videos.
as a car buyer(some times) saying this kinda of stuff comes off as wicked controlling and manipulative also, i bet you are NOT only sales person on the floor,so if i to make up my mind and come back tomorrow i can talk to someone else! and it did happen in the past. the ones that sold me a car are the ones with least questions and seem to be most sincere
If I say I need to think it over/talk it over with my wife that is exactly what I mean. If you say anything but “OK, you have my contact info” then I’ll go buy it from Amazon/Carvana/whatever specifically so I don’t have to deal with you again.
Great video. My little contribution is to really integrate a genuine interest toward solving the problem you're supposed to help the client with. We all have a bs detector and people can detect it if you're not sincere (unless you're a great actor).
I sell for a lawn care company, I say "hey I completely understand where you're coming from, but while you're thinking the weeds are growing. By the time I call you back on Friday you're going to have even more. I feel for your situation, these weeds are ugly and annoying, so let's get this done now so we can be out there tomorrow and tackle the problem before it gets worse. That's obviously the most efficient way handle this issue right John?"
It's either product or price. Some people couldn't make a decision if their lives depended on it. Like he said, 99% of people won't get back to you. Just focus on the people who know what they want and don't waste time with all of this stuff.
As a customer, especially when car shopping, I will do my research and know exactly what I want to pay. I will go to the dealership early in the morning on a weekday so they are not too busy, and ask the salesman get the sales manager over to the desk. I ask them for their best price, which is NEVER their actual best price, then I make my offer. The ball is then in their court. They can’t play all their games when your response is “I’ve made my best offer, it’s either yes or no”. I’ve used this approach for 30 years and have bought dozens of cars for myself, and helped countless family members.
I rather go with Andy Elliot way of handling this objection “I have to think about it” Simply respond like this: “ I understand you need to think about it, but may I ask what is there to think about? Is it the vehicle price, the payment or is it a trade-in value?”
Good One but what if the gatekeepers and Receptionist will not transfer the call to the owner, what rebuttal my agents could use so easily that they can transfer the call to the boss or the Decision Maker because I have the leads of business contact no not the direct no.
Inbound live transfers are the most consistent money making leads. If you are serious about writing deals you need to spend your time working on deals not mastering digital marketing. 1 You don't want to have to learn two businesses to be successful. 2 You can get 300 leads where you spend 80% to 90% of your time trying to get sellers on the phone. Or you can get 50 leads and spend all your phone time talking to homeowners trying to make a deal. No comparison in terms of maximizing productivity and opportunities.
Acknowledge: "sounds like..." Cushion: "This is an important..." Question: "Can I ask what you're uncertain of?" They tell you. Then ask, "Is that the only thing holding you up?"
Also, finding out there are other decision makers at the end of the call… that’s not the way to go about it. You should know at the outset if they are empowered to make decisions solo.
@jeremy one request : make video on 'client says I want to opt for your consulting services, but I don't have money so can't go ahead. ' please give solution
They don’t see true value in your results ( yet) - do you walk into the Ferrari dealership and say, I like your car but I have no money, let me drive it for free ( all you get is a test drive if they like the look of you ) ! No the price is the price - try to talk to them and get them to see what the COST is to them of NOT doing business with you, is it their main concern ? Or offer them a deposit scheme with reduced attention , as in only 10 min quick consultation but they need to agree to used in testimonial or Social media content , as in don’t do freebies , your results and time are too valuable … and I get that you don’t want to turn away potential clients… but not all clients are good clients, good clients see the results/ value you can offer … clients are abundant- do you agree ?
My response to the prospect objection : “ let me think it over “ !!! "I respect your need for clarity…. Pause ….. Sometimes, breaking it down into smaller steps makes it easier. What's one small action we could take right now that doesn't feel overwhelming but moves us in the right direction?" Or my second option As part of you contemplates, which is fair enough. Another part of you already knows the decision that serves you best. It's intriguing when the two parts begin to communicate and agree." And then when the client hit me even more with objections I would echo back the question and typically response with : It's interesting, isn't it, how when we think about thinking something over, we're actively engaging with the decision at that very moment, almost as if by contemplating, we're preparing to take action without fully realizing it now.”
If I’m buying a car I always need to think about it and it’s not because I have any specific objection. I just have stuff to think about. If this guy doesn’t understand taking time to think through a major decision do you really want to be taking his advice? Sounds like he doesn’t do much thinking himself.
From sales person 9 out of 10 times they will say i need to get it pass by partner/chilfren/finance person... if they are not dum it is lost battle. But i get where he is coming from. I personaly try to presure them early on so i don't get there answere like that. 😊
If any sales person said anything of this kind to me, which they have.. bye. This type of verbiage raises my guard it does not drop it. But that's me. Any type of emotional or mental manipulation and you've lost my trust.
Give me solutions, not problems brother… I come to a UA-cam video looking for answers, there’s one, you don’t think it works but that’s it, so now you give me 2 problems rather than the single one I had. You’re awesome!
I completely disagree. In sales it is all about the problem and their urgency of fixing their problem. They are on the call. So it is a problem. We need to dig deeper on that, the consequences and urgency. Highlight that, and make sure they understand the quality of your solution and process. Your sales technique is fixing symptoms, not the problem. If you did the above steps all in the right way, you can simply go back to the problem, or if you did really good qualification on their problem, you can ask honestly, what is there to think about? Figure out their issue, ‘I don’t want you to buy something you don’t want, need or believe in, reiterate their problem, how the solution works, where is the issue?’. Sales only start at the objection, the rescheduling is just delaying the conversation but is probably just an exit for them to leave the conversation.
I have not been trained in sales, but have experienced this exact series of questions before. It screamed to me "sales tactic". I guess i am wired differently?
agreed. I smell sales tactics a mile away and am so turned off by them. The moment I see it, you've lost me as a customer. Which is why I'd rather not talk to sales people.
Jeremy, what step is next when the seller and the customer, I mean both of them know, whats the matter is. Both parties know, that one wants to sell and the other doesn't want to talk further with sales person.???
I choked and said “What is your time frame in the next day or two?” Instead of “what is your timeframe in the next day or two, to see when I’m available for you?”
This sounds great in the 1980s. In 2024 if you said something like "I'm not sure I'd be randomly available like that with my schedule" they'd say "no worries, I'll email you".
As a customer, I would HATE it if you use those words on me. You try to put yourself “above” me? You try to make yourself “too busy” later this week for me? Then I am NEVER buying anything from you. This advice is terrible. You’re not bringing my guard down that way. You’re actually pushing this sale on me with cheap tactics that make you sound arrogant. If anything, by pushing specific days or times or whatever on me, you’re bringing my guard up way higher. You don’t “neeeeed me”? Ha ha ha! Yes, you need me more than I need you. That’s why you’re here pushing this sale and that’s why I’m not convinced yet. So act accordingly instead of trying to act so cool and important. Be honest instead of regurgitating this nonsense. Honesty goes a much longer way.
@@pokersensei1245 Give me solutions, not problems brother… I come to a UA-cam video looking for answers, there’s one, you don’t think it works but that’s it, so now you give me 2 problems rather than the single one I had. You’re awesome!
If you sound that cocky to a CTO, he won’t ever give you an appointment again. All of the sudden you are more important than the CTO of a Fortune 500? Perfectly fine when you are selling a car though.
This guy is absolutely brilliant. I resonate with this style so much more than pushy pushy
I followed another UA-camr’s advice to be pushy and I brought down my close rate from 15% to around 10% by being pushy. I had to change my mindset and I started following this guys advice and now I’m a top sales agent
Literally started sales after I made that comment 4 months ago and now Im a top athlete at sunrun lol@@ggg-ox3hr
Would that be Andy Elliot?
@@highestthumos yes 😭 Andy’s advice is not for everyone
Yes, would you agree? 😂@@ggg-ox3hr
I started watching Jeremy’s videos about a year ago when I was brand new in sales. I knew the sales process we’d been taught corporately was way too pushy, so Jeremy’s stuff landed. But honestly, it was wayyy over my head as a beginner. (However, I did use this exact technique to close a huge deal - thanks Jeremy!)
I’m revisiting this a year later and realizing just how brilliant this truly is. Pacing, tonality, facial expressions, knowing your word paths, understanding every objection and smokescreen - these only come from experience and practice!
To any new salespeople watching this and not totally getting it - hang in there. This is amazing wisdom.
Sales is the most interesting and rewarding job I’ve ever had - content like this helps you get to the next level before your competition. Bravo
Hi, I am just gettint into sales and I want to go hard. I’m already in a low end entry level sales job with no training program. Whats the best way to launch and get really good at it? What training did you get, books did you read to get your baseline established and get going?
I want to get some successes on the board and probably go into car sales.
@@我们爱面read Fanatical Prospecting by Jeb Blount. A great book on sales
Jeremy, you are a master. Now, I need to know how to counter those three objections. I learned from Alex Hormozi that there are only three objections. Money, Time, Check with other people. This was great!!!!
did you ever figure out how to counter the 3 objections ?
@@Henry-rh6gz He literally has videos about those.
@@felixcooks5435 Link?
The term random is condescending. It sets up the prospect getting defensive. “I never said random…” a better way is to AGREE with the client “I agree, it’s great to have that time and I want you to make an informed and empowered decision.”
After that, let them know you always send an email, and ask them what you should focus on in the email.
At that point they’re actually going to tell you what they want to think about.
spot on. Using the term "random" also implies an unreasonable doubt of the client's seriousness or willingness to buy which can be offensive to some. Like demoting a client from "potential buyer" to "time waster" if that makes sense.
In my opinion, raising the salesperson's status does little to nothing for the average car buying/selling experience. Maybe if you're moving collectors' pieces does it pay to have a prestige reputation but the recently retired guy buying a used f150 is not going to ask for your best seller.
I agree that "random" can be an offensive word... My suggestion would be to use a different word or term, but keep the structure of what he's saying. Sounds like this is coming from experience and not just theory. So, it probably works really well.
You can say that "that sounds great, I have a lot of meetings this week, I think I could do something closer to the end of the week, are you able to pull up your calendar?"
That last question needs to come at the END of your sentence, as naturally flowing out of what you said. The key to introducing "crucial" questions is to be "smooth" and make them seem as naturally flowing out of what you just said. And notice the other key: you phrase them in such a way that a person would feel friction saying "no, I can't pull my calendar". Or if they say that, you can follow up nonchalantly with "do you have a calendar?" If they say "no, I don't have a calendar" they're admitting to being disorganized and unprofessional. You're assuming the best of them, and they will usually go along with that.
20 years ago, I remember reading how David Deangelo (Eben Pagan) used to "close" women he met on the street. He asked "do you have email"? If she said no (almost never happened), he said "haha, do you have electricity"? If she said "yes", he said "here, write it down" (handing her a piece of paper) and then said "and put your number there too". (Now that she has committed to doing something, he had the momentum to start leading her a bit.)
In other words, he asked a Yes/No question that actually has a double meaning. When you learn to do that, you can be "smooth" while guiding people all the way to a sale.
How you phrase things is the key to convincing people, and to sales.
Another good one is "how about same time next week?" assuming that if this time was good then next week is a good chance the same time is open. That also opens up a rhythm, in case you need weekly calls to close a large sale (e.g. when they do due diligence on your startup).
Other things that help close institutional sales:
* Having them bring their partners on the next call (investing more social capital)
* Having them look over things before the next call (investing more time and attention)
If you are able to deliver value to them for low marginal cost (e.g. send mockups of what you discussed, but clearly customized to what they're looking for) then you can tell them:
Before our next call, I'm going to have our team prepare XYZ, and send it over. What's the best email for you? And: do you want me to send a copy to your partner as well, so they could take a look? I'd love for them to come on the next call.
The more people look over stuff you put together, especially with partners, the more they will want to customize it. That makes them mentally invested, and socially invested as they start bringing others in the organization on the call.
And the key is ... to have that thing that you will deliver IN BETWEEN CALLS. It gives you a perfect excuse to send more follow-up emails and communications, even if the call falls through.
And the other thing is... since you did all that work for them, and got them to look good in front of their partner, they feel the least they could do is show up to the next call, right?
A day before the call, you follow up with a reminder, but not the generic "we have a call tomorrow" reminder that everyone does. Instead, you remind them that you SENT OVER THE THING YOU HAD PROMISED, and ask them to PLEASE TAKE A LOOK BEFORE THE CALL TOMORROW. Ask a preference question: would you prefer version A or version B? What does your partner say? (hinting to them to bring their partner over).
METAPHORS IS HOW YOU CLOSE SALES. This little project is a metaphor for how you will deliver in general.
And the beautiful thing is, each of you can prepare your OWN special thing that you can deliver at low marginal cost, to all your prospects, before the next call. Just customize it for each prospect, quickly and easily. It can be automated. But whatever the base thing you're automating is, that's what sets you and your business and brand apart from all those other sales people which give NOTHING, NO VALUE until the next call.
Sales is a bit like dating.
Before you meet them, they're going about their life, they don't need you.
They have to get to know you and the product.
Whatever you do that's different than everyone else, while solving some of their problems, the more they'll trust you. Then you can use the chance to discuss their actual problems *and bring your expertise* that you have from seeing a lot of people with the same problems. The more they WORK with you on TALKING THROUGH their issues, the more CONNECTION and TRUST is built up, and people buy when there is TRUST. Salespeople who just call out of the blue need to EARN the TRUST. Even if you filled out a form online.
So treat it like dating. High ticket items might need a few 10 minute calls spread out over 6 weeks, than one 60-minute call. And between each call, you can deliver value, with a way for them to forward it within the company, and eventually have them bring all the decision makers on the later calls. Get it?
Just found you Jeremy, The timing couldnt be more prefect. You are extremely intelligent in terms of "sales" and I like your deminour, I look forward to consuming your content and aligning my communication styles with yours
Common objection. This is good. Definitely don’t want the prospect to get defensive, losing battle.
Saying....to see if I'll be available for you.....doesn't raise status....its totally see thru.
The customer knows full well that salesman will always take a call anytime 😊
First time finishing a sales tips/advice video. I learned a lot in an instant. Wow.
I'm about to move from phone bashing 2 a day targets to 2 deals per month sales and I must say your training and tips have been awesome for showing I can make that step up! A big thing for me as a young salesperson I found was once I conquered arrogance particularly in the early sales that demand you cold call and dial ~80 a day. Would love to hear your opinion on arrogance and how to get better mental resilience early on!
Your own arrogance or the prospect’s?
For your own arrogance, adopt a true “servant” mindset. You are here to help them, if you can. And if you can’t, you don’t want to waste either persons time. Respect them. That intention comes across so much to your prospects. It’s the opposite of “commission breath” and prospects will relax and open up if you detach from needing to make the sale and focus solely on solving their problem, if you can.
For prospect arrogance, it just means they need to feel like the big dog. Stroke the ego a bit, when you tell them something, add “I’m sure you’re already aware…” - stuff like that.
You can use their arrogance to make them commit to certain actions, particularly if you phrase it as you being curious about their amazing skills and abilities.
Eg. “Prospect, I can tell you’re used to dealing with sales guys like me knocking on your door, am I right? [they’ll say yes and feel good]
“So I’m not going to waste your time. If at any point you feel that what I’m offering isn’t the right solution, will you be honest right away, and kick me out of here?”
They will love feeling in control; and psychologically they won’t want to kick you out after that - knowing they are in control.
Whatever this guy is selling.. I’m buying it. This is absolute gold.
Which of his training package did you sign up for?
The first part goes completely against making the customer feel important where you make your schedule more important than theirs... I'm a business owner and in my mind, my time is more important than yours... Just like my customer feels that their's is more important than mine. As a service provider, I have to be "seen" as being available at their expense.
Some of it's very good though and you have a lot of confidence if you can pull it off exactly as you taught it.
Yes!!!! Love it. I’ll use this tomorrow at work.
Did you use it and did it work for you Alejandro?
Your technique is genius! I’ve looked at several rebuttal videos prior to this one and this one is the best. Not sure why you don’t have way more subscribers & viewers! Thanks so much for your time & expertise.
Enough of the camera zoom. Please
He probably hired a video editor from upwork. The feedback will help him to get a more focused editor.
100%. great info but holy crap, it's giving me vertigo
This is absolutely horrendous. I want to watch it, but I can’t.
He is a annoyingly showman . I saw one of his speech. Mannnnn he is sitting standing nonstop waking . That’s not effective because you can’t focus what he says when you watch his strange moves .
Remember the dude that did that sham wow sponge device? This reminds me of that.
From my experience with sales price is the 95% thing you get a refusal from.
Best way to counter this phenomena is to confront them like this: "i see the price might be one of the issues, is there a comfortable budget you are willing to spend on this product/service?"
Use that and come to me later and reply to this comment if you sealed the deal
I sell a product with no down payment and with standardized fee… what do you suggest in this case?
Often times when I say “I need to think about it” it’s because the salesman already pulled sleazy tricks and I’m weighing whether it’s worth getting ripped off. No one is coming back to a salesman who doesn’t sell good products.
My question is, how do you now try to establish a position of an “expert” if you’re the one who prospected them in the first place? If you initiated the conversation from a cold call or outside prospecting activity, it’s clear that you’re interested in the sale. How do you change gears and play the well-sought after expert who’s too busy to take their call when you’e the one who reached out to them? Not trying to debate or challenge here, just trying to play devil’s advocate to see how this fits in to an outside sales situation.
Very good question
Do they know your a pure BDR? You can play it as though outreach is not your only job and play it as though you have current customer appointments or inbound volume at certain times each day? You can tweak it abit to keep the ambiance. I'm sure you had a reason for reaching out? That reason that applied to them doesn't apply to everyone? (Pretending it's a short list of outreach)
Kind of like the wolf of Wall Street when he makes that first phone call at the investment center
Jeremy, some people like me (I cannot be the only one) look for things for my VISION BOARD. Meaning I am considering my bright future and what are the things that DESERVE to be on my vision board or for my next year's plan of action. Those who try any of those closes would get nowhere. I have found that even if I disclose that I am collecting my what's next to dream about ideas or what's next to budget for ideas - the arm twister hard closers would go bonkers trying to work me over. I have fun with them as I watch them practice on me - because sometimes I try to decide if I will do business with that Rep, even if I have decided to get the thing - and sometimes I am future casting. Regardless, I love to watch the sales process unfold and have mad respect for those who do it well or walk away with a list of never-dos from those who did not do so well. It's always fun to watch your videos.
Very useful approach. Taking notes ✅
as a car buyer(some times) saying this kinda of stuff comes off as wicked controlling and manipulative also, i bet you are NOT only sales person on the floor,so if i to make up my mind and come back tomorrow i can talk to someone else! and it did happen in the past.
the ones that sold me a car are the ones with least questions and seem to be most sincere
Why are you here watching this?
@CorePathway well, it's hard to know what he's gonna say BEFORE he says it;)) Hence, it took some watching to determine the comment .
If I say I need to think it over/talk it over with my wife that is exactly what I mean. If you say anything but “OK, you have my contact info” then I’ll go buy it from Amazon/Carvana/whatever specifically so I don’t have to deal with you again.
you must be a fun guy
Dude you were never gonna buy anyway
Then why waste everyone’s time by going to the dealership 😅
This guy absolutely brilliant
Great video. My little contribution is to really integrate a genuine interest toward solving the problem you're supposed to help the client with. We all have a bs detector and people can detect it if you're not sincere (unless you're a great actor).
Good stuff. I love how people stand in front of bookcases.
I sell for a lawn care company, I say "hey I completely understand where you're coming from, but while you're thinking the weeds are growing. By the time I call you back on Friday you're going to have even more. I feel for your situation, these weeds are ugly and annoying, so let's get this done now so we can be out there tomorrow and tackle the problem before it gets worse. That's obviously the most efficient way handle this issue right John?"
It's either product or price. Some people couldn't make a decision if their lives depended on it. Like he said, 99% of people won't get back to you. Just focus on the people who know what they want and don't waste time with all of this stuff.
Thanks for the Tips Jeremy ! Will put it in application and get back with feedbacks.
Keep them coming !
Hey did this strategy help in any way?
This guy is good. Thanks for the free game Jeremy!
As a customer, especially when car shopping, I will do my research and know exactly what I want to pay. I will go to the dealership early in the morning on a weekday so they are not too busy, and ask the salesman get the sales manager over to the desk. I ask them for their best price, which is NEVER their actual best price, then I make my offer. The ball is then in their court. They can’t play all their games when your response is “I’ve made my best offer, it’s either yes or no”. I’ve used this approach for 30 years and have bought dozens of cars for myself, and helped countless family members.
Exactly, all these tactics are obsolete. Only those who can't sell think this is selling. It's crap.
❤ a smooth sales operator!
I love how the screen goes black-and-white when Jeremy demonstrates the bad salesman.
Great video. But what would you do if they say they can just email you their final decision.
This sounds pretty solid. Time to do some sales 😊 ( subscribed)
I rather go with Andy Elliot way of handling this objection “I have to think about it”
Simply respond like this: “ I understand you need to think about it, but may I ask what is there to think about? Is it the vehicle price, the payment or is it a trade-in value?”
This is so powerful Jeremy
Good One but what if the gatekeepers and Receptionist will not transfer the call to the owner, what rebuttal my agents could use so easily that they can transfer the call to the boss or the Decision Maker because I have the leads of business contact no not the direct no.
Inbound live transfers are the most consistent money making leads. If you are serious about writing deals you need to spend your time working on deals not mastering digital marketing.
1 You don't want to have to learn two businesses to be successful.
2 You can get 300 leads where you spend 80% to 90% of your time trying to get sellers on the phone. Or you can get 50 leads and spend all your phone time talking to homeowners trying to make a deal. No comparison in terms of maximizing productivity and opportunities.
5:26- what if they say no?
Im not a salesman but I have no doubt this Jedi mindtrick will be useful sometime in the future. Subscribed!
Thank you Jeremy 🙏✨❤️
This guy is absolutely brilliant.
I’ve used this and because of this strategy I’ve closed more. God bless you bro.
You’re absolutely amazing!!!
First time viewer, LOVEE IT. Just subscribed.
BTW nice chronograph watch.
Incredible content, really helpful 🙏
This is actually very clever! Very good content.
You are amazing!! Thank you!!
Subscribing. This is a true masterclass
and when you know the objection you close them right away or do you actually wait for the call?
Does this works the same for appt setting? Usually this objections are for closing but for setting works the same as it is on DM’s ?
Did you try it out? I'm curious how it went.
This guy is brilliant 👏
Absolutely brilliant
Great video, thank you!
Acknowledge: "sounds like..."
Cushion: "This is an important..."
Question: "Can I ask what you're uncertain of?"
They tell you. Then ask,
"Is that the only thing holding you up?"
Great content - valuable.
Camera work is choppy (leave the zoom alone!) it distracts from your valuable content😀
Matthew Macconaguey’s best sales tricks right here!! 👏🏼
This is gold!
Alright, I suffered through the mega zooming, and it’s great content.
Best sales trainer for real world applications I have ever seen. Thank you Jeremy!
Amazing! Thank you.
Pure brilliance! ❤
Also, finding out there are other decision makers at the end of the call… that’s not the way to go about it. You should know at the outset if they are empowered to make decisions solo.
“Might wanna hit that subscribe button” is way better than “SMASH THAT SUBCRIBE BUTTON!!! SMASH IT MTHRFKR, CMON!!!!”
I tell my viewers to but phuck the subscribe button.
Is it a real objection? Perfect thought.
@jeremy one request : make video on 'client says I want to opt for your consulting services, but I don't have money so can't go ahead. ' please give solution
They don’t see true value in your results ( yet) - do you walk into the Ferrari dealership and say, I like your car but I have no money, let me drive it for free ( all you get is a test drive if they like the look of you ) ! No the price is the price - try to talk to them and get them to see what the COST is to them of NOT doing business with you, is it their main concern ? Or offer them a deposit scheme with reduced attention , as in only 10 min quick consultation but they need to agree to used in testimonial or Social media content , as in don’t do freebies , your results and time are too valuable … and I get that you don’t want to turn away potential clients… but not all clients are good clients, good clients see the results/ value you can offer … clients are abundant- do you agree ?
My response to the prospect objection : “ let me think it over “ !!!
"I respect your need for clarity…. Pause ….. Sometimes, breaking it down into smaller steps makes it easier. What's one small action we could take right now that doesn't feel overwhelming but moves us in the right direction?"
Or my second option
As part of you contemplates, which is fair enough. Another part of you already knows the decision that serves you best. It's intriguing when the two parts begin to communicate and agree."
And then when the client hit me even more with objections I would echo back the question and typically response with :
It's interesting, isn't it, how when we think about thinking something over, we're actively engaging with the decision at that very moment, almost as if by contemplating, we're preparing to take action without fully realizing it now.”
Bro with the philosophical counter objections lol
I watch sales videos to help me be a better buyer, and better at knowing the salesmen tricks.
Hope this helps me going forward
When I say I want to think it over, I literally want to go home and think about it in the shower.
Love these videos
If I’m buying a car I always need to think about it and it’s not because I have any specific objection. I just have stuff to think about.
If this guy doesn’t understand taking time to think through a major decision do you really want to be taking his advice? Sounds like he doesn’t do much thinking himself.
Works like a charm!
Let me just say - the production quality is amazing. Good job w the camera movement - zoom in/out and the graphics
way too much for me...distracting!
From sales person 9 out of 10 times they will say i need to get it pass by partner/chilfren/finance person... if they are not dum it is lost battle. But i get where he is coming from. I personaly try to presure them early on so i don't get there answere like that. 😊
If any sales person said anything of this kind to me, which they have.. bye. This type of verbiage raises my guard it does not drop it. But that's me. Any type of emotional or mental manipulation and you've lost my trust.
Give me solutions, not problems brother…
I come to a UA-cam video looking for answers, there’s one, you don’t think it works but that’s it, so now you give me 2 problems rather than the single one I had. You’re awesome!
Good. Very good....keep sharing
So funny. I company I worked for had this exact same script. It was pretty solid.
I completely disagree. In sales it is all about the problem and their urgency of fixing their problem.
They are on the call. So it is a problem. We need to dig deeper on that, the consequences and urgency. Highlight that, and make sure they understand the quality of your solution and process.
Your sales technique is fixing symptoms, not the problem.
If you did the above steps all in the right way, you can simply go back to the problem, or if you did really good qualification on their problem, you can ask honestly, what is there to think about? Figure out their issue, ‘I don’t want you to buy something you don’t want, need or believe in, reiterate their problem, how the solution works, where is the issue?’.
Sales only start at the objection, the rescheduling is just delaying the conversation but is probably just an exit for them to leave the conversation.
I have not been trained in sales, but have experienced this exact series of questions before. It screamed to me "sales tactic". I guess i am wired differently?
agreed. I smell sales tactics a mile away and am so turned off by them. The moment I see it, you've lost me as a customer. Which is why I'd rather not talk to sales people.
@@TheOshoman You can always make a game out of if you know what's coming next LOL
Great vid. Why isn't Jeremy Miner out making million dollar deals?! ... no hate here, big fan.
What if them getting back to you isn’t an option and you have to close them right there on the phone?
Love this s***. Thank you! 🕺🥷💰
How is this free?
Right?!
Would you adress their questions at that moment, or would you go over them on the next appointment you have with you client?
I have a policy of never buying something on the spot. It they say the deal expires tonight, i say i will be back.
This. If a seller says the deal is only good for one day, I leave. Period.
Jeremy, what step is next when the seller and the customer, I mean both of them know, whats the matter is. Both parties know, that one wants to sell and the other doesn't want to talk further with sales person.???
Loved the editing
If I gave you 1 year cost free, no contract, 5 year price guarantee? If they say yes……. They don’t want to try something new or learn how to do it.
That's brilliant!
So many golden nuggets
This is Gold!!
I choked and said “What is your time frame in the next day or two?” Instead of “what is your timeframe in the next day or two, to see when I’m available for you?”
Hmmm I don't know buddy. Not saying it can't work but with HNWI clients, for example, it will backfire horribly.
This is fire. I took mad notes 🔥
3 minutes in and wow. It's smart and keeping it classy if you will.
I see what you're doing here. Great video.
I always get "I have to talk to my spouse" or "my spouse does the bills".
This sounds great in the 1980s. In 2024 if you said something like "I'm not sure I'd be randomly available like that with my schedule" they'd say "no worries, I'll email you".
As a customer, I would HATE it if you use those words on me. You try to put yourself “above” me? You try to make yourself “too busy” later this week for me? Then I am NEVER buying anything from you. This advice is terrible.
You’re not bringing my guard down that way. You’re actually pushing this sale on me with cheap tactics that make you sound arrogant. If anything, by pushing specific days or times or whatever on me, you’re bringing my guard up way higher.
You don’t “neeeeed me”? Ha ha ha! Yes, you need me more than I need you. That’s why you’re here pushing this sale and that’s why I’m not convinced yet. So act accordingly instead of trying to act so cool and important. Be honest instead of regurgitating this nonsense. Honesty goes a much longer way.
No he is just orientating you about your current situation
🔥🔥🔥🔥🔥🔥🔥🔥
@@pokersensei1245 Give me solutions, not problems brother…
I come to a UA-cam video looking for answers, there’s one, you don’t think it works but that’s it, so now you give me 2 problems rather than the single one I had. You’re awesome!
If you sound that cocky to a CTO, he won’t ever give you an appointment again. All of the sudden you are more important than the CTO of a Fortune 500? Perfectly fine when you are selling a car though.