This video has been updated here: ua-cam.com/video/ATH97r95QPM/v-deo.html Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Thank you, I managed your very clear instructions as my computer went black screen and could not access until you great tutorial. Thank you matey, from oz, downunder in OZ.
@@PC_Monkey I have a lenovo laptop and my cousing passed a magnet across the screen how can I fix it the only thing that happens the screen its just black nothing comes up I put a USB but nothing happened can you help me please?
For anyone thinking to buy a HP laptop, just don't, it's not worth the stress and effort to keep it maintainted and working somewhat functional. As a HP laptop user over the last 5 years I have spent literally WEEKS(real-time) of my time searching UA-cam and forums to fix the problems I have encountered. The incompatabilities with HP laptops and Windows 10 is insane. Every Windows 10 update, more or less, causes some problem with my laptop, whether that be the laptop gets stuck in boot loops after an update(causing me to have to reinstall Windows from a USB), graphics card issues(causing the laptop to freeze every couple of seconds), sound card and audio quality problems. Not to mention they are incredibly slow and frustrating to use. It's been an absolute nightmare. I'm now at the point now after another Windows update and stuck in boot loop for the 4th time(and finally because I'm throwing the laptop away) where I can't even reinstall Windows off a USB or DVD as a new install for whatever BIOS/system reason, computer says no. It gets to a point where you can't be bothered to try and fix it anymore, why should you? I paid for a product and all it caused was problem after problem with no support, and not being technically knowlegable with computers it gets exhausting.
Five years now of usimyth pavilion laptop and everything you have said here is the truth. I am buying a new laptop soon and mu God, I will never touch anything HP with a 10 foot pole. I am so mad with this I did an upgrade and I am stuck with this blue screen where the laptop won't boot
I had an update and I got stuck on the restarting screen. I tried the windows key plus X plus the power button and that worked for me. If you have a similar problem to me, try the same solution
Woaaah amazinggg. Its 2023 and it worked for me too! Thank you so much! It has been sitting for months bec i cant open it. Im glad I saw this. Your video. Thanks a lot! I am back to the old and one problem, its so slow. Hehe. Its better than not able to use it haha.
This video is for a Blue Screen error or a Black Screen w/ Blinking Cursor issue. If your computer is beeping, you should view this video instead; ua-cam.com/video/7a7UKd8vna8/v-deo.html
Currently watching your videos while waiting for mine to reset. I didn’t do a complete factory reset but after the Microsoft update in April, my computer has been going to the blue screen of death. Wish me luck 😑
@@PC_Monkey it said nothing was wrong but I’m still having issues. It’s been like this since the Microsoft update in April. Doing a full factory reset now. I really don’t want buy new computer.
New subscriber here, after last windows update, our hp laptop gets stuck and do not pass the hp logo, you can hear a clicking noise and if it passes the hp logo stage the screen goes all blurry like when TV's cannot get a channel signal (wish I could show the pic of the screen) ran tests and passed all of them. Only thing I have not tried is the factory reset because I do not know if I will lose the MSO installed on it. Hope you can comment / help. Thanks in advance.
If your hard drive passed the test, and the other steps seen here did not correct the problem, then its most likely an operating system error. You would now need to reinstall the operating system as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html. If you dont want to loose your DATA, then do not delete the Partition during install with the DATA on it.
My laptop starts up and goes to the hp logo screen and it says please wait like its loading but it stays like like that and won't start up do you have any advice on how to fix it
I did follow the steps as shown here and I passed all the tests. Even the system date and time are correct but still experiencing the same error. 😢 What to do next?
@@PC_Monkey hi, thanks for the info,. I dont have an OS installer so I guess I should just go to the computer shop for them to do it. But thanks I really learned a lot from your videos I have watched today. Subscriber here.
@@jonathanelaurza3259 Thanks for the SUB !!!!!!!!!!!!!!! :):) You can create your own Install Media for Windows 10 directly from Microsoft for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html
Hey so I tried all these, and the other video checking date and time, all We’re good, I went to do a reset and at 51% it said there was an error in resetting, them when powered on asked if I wanted to clear TMP, I hit except and now it’s just recycling from the ho screen to blue screen to black screen with curser, help please
Thanks for this guide. My hp facing DPC WATCHDOG VIOLATION. Passed on checking hdd and memory. Date in bios setting also correct. Is it problem with Windows 10 corrupted? Thanks in advance 😊
That means your hard drive is bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If same result, then replace it. You can see how to access the HDD here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
If the HDD fails, replace it as seen here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. If the HDD passes the test, then jump right to the Windows install.
If you can not change the settings in your HP BIOS or if changing them did not help your situation, skip that step and proceed with the rest of the video. What was the result of the diagnostic test?
If the blue screen is there for so long you can fix it restart update your laptop do the drive update but if the blue screen is like for ever don’t be scared it is restarting its self I nearly got a heart attack when my laptop was like the blue screen it restarted its self because I was dumb enough to not update it for two months gosh
Hello I have a hp pavilion notebook pc and i need a little help. The login screen works for me and i can sign in without a problem. However, when I enter the home screen, there is a grayish black screen. Is this the right video I should be watching? If not please send me the right video. (I’m having troubles with the f2 button part) Please let me know, thanks!
The screen goes black once it reaches the home screen? You cant do anything from there? Have you tried hooking up to an external monitor? Does the problem repeat itself there?
For me it seems black, but I can clearly see the colour change as I changed the brightness, basically very dark blue. It shows a loading screen, then nothing. How do I fix it?
Also, I think you forgot this. ONLY if you have a keyboard you plug in or mouse you use with the computer, unplug those, and restart the computer, and try again.
Hey I have a new hard drive. I’m trying to boot up on usb and it goes to the black screen with blinking cursor. My hard drive passed all the test. Any help u can give me ? Thanks for your time
@@PC_Monkey It all started when my laptop used to blue screen alot, i desided to reset it, it worked, until a few weeks/nearly a month went i bluescreened once but a diff error code showed up at that time, then i tried opening my laptop, it was stuck on loading, i tried automatic repair but self diagnosing never came up
@@TheDoctorSleepy If you cant access and run the diagnostic scan then we cant tell for sure if the Hard Drive is good. We will have to proceed troubleshooting as if it was good. You would now need to reinstall the operating system as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
I did everything to my lab top but still alarming my main problem is it that when I install Auto driver It start alarming screen blue,black,blinking and etc. I need your help sir
Hello! I have a HP Stream and it keeps looping “preparing for Pc repair” I went through a few other steps I’ve seen on YT but they haven’t worked says I have 0 files when I followed the c: instructions.. I’ve tried 2 ways so far and I don’t want to mess it up even more.. and I work from home and actually start work at 8:30am I guess not today.. Can you help?
@@IamVetta Then its most likely an issue with the OS if the other steps didnt work but your hard drive is ok. Try reinstalling Windows as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html
Hello! I have a hp 15 laptop pc. I've only used it twice and recently it's came up with a blue screen saying something about bios update (intel processors) version f.17. So I waited a day and researched it, turned it on and now it's just the startup symbol on repeat. How do I fix this?
Hey man, I dont know which guide should I watch, but here’s my problem: so installed windows on a ssd I bought, everything’s working dandy. But every time I restart, it’s just stuck on my Asus logo, it’s not loading at all. So every update I need to turn off my laptop. Can you point me to a specific video?
I have the automatic repair loop and it won't start up completely. I ran the systems test and my hard drive short data check failed. I'm assuming I need a new hard drive then?
Yes. If the HDD fails, replace it as seen here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/3N0hyZy
After using a little of my laptop ..it automatically gives a black screen ..and facing this problem a lot ...servicing done ✅ , all updates done ✅ ,reset done ✅ now also it's doing the same what to do ?..having windows 10 hp ...is there some battery issue ?
The screen goes black when your using it? What are the signs the computer is still on? Also, have you tried to hook the computer up to an external monitor? Does that go black at the same time?
@@PC_Monkey yes the screen goes black when I am using it ..and then I shut down the laptop ...and today morning when I am pressing the on button ...only hp showed and then a bluish black screen again and when I connected it to a charger the laptop started to heat up ( haven't changed the battery since 4 years I have bought the laptop ) ... yesterday also same happened but after pressing the on button 4-5 times it opened ..
@@mituwadhwaskitchenrecipes6245 If your seeing the HP logo before the screen goes black then you may need to follow the steps seen here first. Were you able to try the steps seen here? What was the result of the diagnostic scan?
My hp computer was updating something must have gone wrong cause now it’s just turning on and off and says “please wait while we install a system update”
Mine is a HP 15-bw007ca when I pressed f2 it just says "F2....Startup Check" in the bottom left corner and not doing anything else, screen still black. Thank you so much!
But what if the hard disk test fails? Our HP computer has the Hard Disk Short DST failed. But you only explained ( 2:05 ) what to do if the memory test failed not the hard disk test. Please explain what to do if the hard disk short DST fails or link a video that explains it.
That means your hard drive is bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If same result, then replace it. You can see how to access the HDD here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Bro my hp logo goes up on Turning on and it's visible just a inch of it as a result I can't even open my boot screen page it shows a blue bar extreme above.... basically it opens but I cant use that boot screen coz 99 percent screen is black it happened 5 months back ....but the rest of display works just fine afterwards...... yesterday my screen flickered while I was on yt I tried uninstalling and re installation of display driver and that problem has crept into normal working of my screen too....I can hear my laptop turning on but can see a bar of it up above the display.....PS : I haven't tried it yet on a external pc will have to buy a VGA cable to connect to my monitor...... Can you tell whats the problem?
Hp Z420 desktop. Black screen with hp logo. Bios ver in lower left corner and “B4” in lower right screen. No Fn keys work. Can,t access any of the tests. Just powers up to screen described above. Started shutdown and screen locked to logo screen. No combination of power on and Fn keys (or any other keys) gives me any change to the logo screen. Also, tried system disk in another hp machine and that machine booted up fine. Any suggestions?
If you cannot access and run the Diagnostic Test, then we cannot confirm the health of the HDD. Assuming its healthy, that would mean that it could be an Operating System issue. I would next try to reinstall the OS. Assuming you wish to install Windows 10, you can see that procedure here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
@@PC_Monkey I have a hp laptop , don't known want type of model but , I was using it do my school work it start to stick so a shut it down when I was trying to turn it on, it won't turn on , don't know what is the problem
@@PC_Monkey Yea. That would be very helpful. My laptop is a ho elitebook 850 g1. Old, but it works for me. Was spooked about getting a whole new laptop.
I did a few things that worked at different times. The first thing I did that worked was press and hold the window key plus X and press power to turn off the laptop. I got it back on it worked and then eventually got stuck in the loop again when the computer fell asleep. It was stuck in the loop again I went through my BIOS changed a few things back and forth ran an update on the BIOS and I got it to start again. I tried to restart the computer to see if it would start up normal and it got stuck again. For a third time I got it to work and I'm able to access Windows. Now that I have the computer on and working WHAT can I do to prevent this from happening again?
The 3 most common reasons for this issue is a BIOS issue, Hard Drive issue, or an OS issue. the different ways you described are different issue. Have you tried running the diagnostic scan as seen here?
I have hp pc 6305 pro small form factor with 10gb ram and a 500gb hdd. I'm having the same issue shown in video. I ran memory test it showed I had no issues with memory. When I ran hard drive test it said "SMART TEST: PASSED DST : FAILED" All the connections are properly and firmly done. I don't know what to do further, is my hard drive gone faulty, if yes then what may be the possible reasons for it, and any solutions to fix this issue?
If the HDD fails, replace it as seen here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Hi there! F2 didn't work for my sons laptop. He has an HP model 14-ck0061st any advice would be great. It turns on and displays an HP logo and then stays black.
Have you tried the other Function Keys too? Some models use different ones. If you cant test the HDD, we have to assume for now that its ok. You would now need to reinstall the operating system as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Nice video’s, thx. I have a question, my HP probook has in the startup screen with the HP logo in the top the folowing, L18-171. What is this? It shows in the top of the screen with the HP logo, does anyone know what this means? Thx
Hello, I have a Toshiba laptop and I have a similar problem. The thing is when I turn it on logo shows up but right after black screen and blinking cursor in the top left corner, also after a couple of times pressing random buttons on the keyboard, they start beeping after each press... So can you help? Thanks in advance!
Hi . I followed your video of how to fix the boot up issue it’s fixed the problem like you said to change date and time and change boot up option to legacy boot up it’s worked but every time I move the laptop it’s goes back ufi boot up and date and time is not correct.can you help me with this issue please
If BIOS is not keeping the settings when the computer turns off, it could be a sign that the CMOS battery is dead. That is the component that is supposed to keep power to BIOS when the computer turns off to retain the settings. I would try replacing it. You can see how to access the CMOS battery at 9:10 in this video: ua-cam.com/video/kOBY4k2Mn_k/v-deo.html
@@Mrs.Bryanna_McCorkle If your Dell computer has the issues described in this video, then your on the correct video :) Have you tried the steps seen here yet?
hello, mine is an aero 13 ryzen 5 hp notebook. I have been having blue screen issues recently, nothing serious though just a couple of times it gets stuck when I restart then it takes some time before directly going to the blue screen section and then it restarts on its own. not repetitive but seldom it happens. Could you please suggest a software where I can get rid of this before it gets anything serious? I have bought the notebook last year.
Hello! We have hp Pavilion g6 laptop here. Soon as we opened the laptop today, we can't actually start because it got stuck on "Start-up Test". The Start-up Test was already 100% and it said "Press ESC button to continue" but the ESC key didn't work even if we pressed it a hundred times now. What should we do?? Thanks 🙂
Hey I'm trying to use a bootable USB but its loaded for 8 hours before and a few hours ago 7.5 hours if you need the full story of what happened what what i did I'll provide the info, but is the media installer supposed to take 8+hours?
I reset my laptop after I got the blue screen of death but after I did, that the laptop has been stuck on the loading screen for a few days. Any suggestions on what I can do to fix it?
@@PC_Monkey the tests came back fine except for the ones that said NOT AVAILABLE. That was the storage test. The battery test said OK. My screen wasn’t the same as yours so I did a system extensive check which gave me these results.
Hello sir, im sorry if my question out of topic. Sir, my Dell laptop which is Latitude E6430 do not working properly around 1 week. Everytime i turn it on, the screen will be loading for a very long time. I already do most of trick such as pressed the start button for almost 10-15 second, press ctrl + alt + dlt button tgt and pressed the esc button for couple of time but nothing happened. I dont used battery since my its already broken so i always used the charger everytime I want to use my laptop. Can i know how to fixed it? Thank you sir 🥺😊
PC Monkey mine was not appeared like in the video, so i dont where to check it. Things that appeared after i hit the F2 button like system information, system configuration, perfomance and etc. But at the system information its said that my memory available > memory installed.
@@farahmusawir This video is for an HP computer. So the buttons you would press for the diagnostic test are different for a Dell. Try this video; ua-cam.com/video/w3XfE-ghbhs/v-deo.html
@@memeingolife All of those things lol. Bummer :( Liquid spills and overheating can damage components :( May be hard to troubleshoot. If changing the settings in BIOS did not resolve the issue and the diagnostic test passed all components, then its most likely an operating system error. Try to reinstall Windows. You can see video links to help with that here; Install Windows 10 Onto HP Computer: ua-cam.com/video/gRbRZ1WiQCc/v-deo.html. Install Windows 11 Onto HP Computer: ua-cam.com/video/90zcX2iUuVI/v-deo.html
My hp Elitebook i7 laptop is stuck on a screen with hp logo. F2 nor BIOS did not work for me so not sure what else to do. Did something accidentally get uninstalled like Visual C++? I remember it repeatedly being shown as installed, thinking I was only uninstaling the multiples it might have uninstalled them all. I'm not sure.
So you cant enter BIOS or access the diagnostic scan after trying all the function keys? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Right So i pressed f2 like you said but my laptop wont shift to the system diagnostics screen, it just shows the f2 system diagnostics white bar on the screen but nothing happens. What can i do?
If you cant run the scan, we have to proceed assuming the drive is healthy for now. That would mean that the next thing to troubleshoot is the operating system. Try a new install as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Hi please help my laptop on first try the fan n all starts but no display then I press the button for 20-30 sec that works but then this happens every time I start like after hours is there any way to fix this permanently please help me
![Fix Windows 10 start-up - Blackscreen, Bootloop, Infinite Loading [2024]](/img/n.gif)
This video has been updated here: ua-cam.com/video/ATH97r95QPM/v-deo.html
Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
2 minutes in and my laptop suddenly started to work again, it’s still a bit slow after 12 reboots but it works.
Glad your all set :) To make it faster, consider deleting old unused data as seen here; ua-cam.com/video/Dt5_GXotTmE/v-deo.html or a factory reset
Lucky
me too in My PC HP Prodesk G4, there is a solution?
@@bagas5433 I had to take it to the computer guys. Something happened in the bios, had to get the hard drive replaced :/
@@PhantomShadow224 same
Thank you, I managed your very clear instructions as my computer went black screen and could not access until you great tutorial.
Thank you matey, from oz, downunder in OZ.
Happy to help :) Always here if needed !! Greetings from America :)
Thank u so much this video really helped me. I love watching and learning from ur vids!🐒
Great to hear !! Always here to help :):)
@@PC_Monkey I have a lenovo laptop and my cousing passed a magnet across the screen how can I fix it the only thing that happens the screen its just black nothing comes up I put a USB but nothing happened can you help me please?
@@undojay9409 Does your computer not turn on? How do you know the computer is turning on if the screen is black?
PC Monkey it does it just black idk what to do
@@undojay9409 Please read my last comment and answer the questions.
My computer was stuck in 2017- thank you!
Happy to help :) Always here if needed !!
The question is do you remember the password!?!?!?
@@shadowslife5015 Are you not able to get into your computer because you dont remember the password?
@@PC_Monkey bro help me my HP laptop restarting and back to restart what i can do ? plsss ask my question
@@PC_Monkey plsss my laptop is important to me😭😭
Only watch to first 2 minutes and fix the loading screen problem. Thanks. This video helps
Happy to help :) Always here if needed !!
@@PC_Monkey Thanks mate
For anyone thinking to buy a HP laptop, just don't, it's not worth the stress and effort to keep it maintainted and working somewhat functional. As a HP laptop user over the last 5 years I have spent literally WEEKS(real-time) of my time searching UA-cam and forums to fix the problems I have encountered. The incompatabilities with HP laptops and Windows 10 is insane. Every Windows 10 update, more or less, causes some problem with my laptop, whether that be the laptop gets stuck in boot loops after an update(causing me to have to reinstall Windows from a USB), graphics card issues(causing the laptop to freeze every couple of seconds), sound card and audio quality problems. Not to mention they are incredibly slow and frustrating to use. It's been an absolute nightmare. I'm now at the point now after another Windows update and stuck in boot loop for the 4th time(and finally because I'm throwing the laptop away) where I can't even reinstall Windows off a USB or DVD as a new install for whatever BIOS/system reason, computer says no.
It gets to a point where you can't be bothered to try and fix it anymore, why should you? I paid for a product and all it caused was problem after problem with no support, and not being technically knowlegable with computers it gets exhausting.
I do agree😑😑
Five years now of usimyth pavilion laptop and everything you have said here is the truth. I am buying a new laptop soon and mu God, I will never touch anything HP with a 10 foot pole. I am so mad with this I did an upgrade and I am stuck with this blue screen where the laptop won't boot
Thanks for the video. I got my HP started after watching this.
Great to hear !! Always here to help :):)
I had an update and I got stuck on the restarting screen. I tried the windows key plus X plus the power button and that worked for me. If you have a similar problem to me, try the same solution
I just powered off my hp laptop. Tried turning it back on and its been stuck on the same screen for about a week
Thanks. This one works for me.
Thanks, worked for me
Thank You!
Thank you. Tapping F2 brought me to my login screen after being stuck on blue screen. Before I was holding shift then tap F2
Happy to help :) Always here if needed !!
THANK YOU A LOT THIS WAS VERY HELPFUL!!!!
i had a ram issue....
one of the four was different from others. so i unplugged it and since then my pc is working fine😗😗
thanks bro
Great to hear !! Always here to help :):)
It worked! Thank you so much!
Happy to help :) Always here if needed !!
Woaaah amazinggg. Its 2023 and it worked for me too! Thank you so much! It has been sitting for months bec i cant open it. Im glad I saw this. Your video. Thanks a lot! I am back to the old and one problem, its so slow. Hehe. Its better than not able to use it haha.
Glad your all set :) Always here if needed !!
Hey I’m having a really ruff time with mine I tried this Métis and multiple others but the pc just starts beeping
This video is for a Blue Screen error or a Black Screen w/ Blinking Cursor issue. If your computer is beeping, you should view this video instead; ua-cam.com/video/7a7UKd8vna8/v-deo.html
u are genious bro i am very happy but u provide this some trick is very useful for me
Great to hear !! Always here to help :):)
Thanks alot dude u saved me from buying a new computer.
Happy to help :) Always here if needed !!
Currently watching your videos while waiting for mine to reset. I didn’t do a complete factory reset but after the Microsoft update in April, my computer has been going to the blue screen of death. Wish me luck 😑
What was the result of the diagnostic scan? Good luck :):)
@@PC_Monkey it said nothing was wrong but I’m still having issues. It’s been like this since the Microsoft update in April. Doing a full factory reset now. I really don’t want buy new computer.
um i need one that how to stop freezing on startup but Thank you for those tips that would help
Same here
Same
Where you able to fix it?
When I applied the lesson, the computer no longer wanted to work, which helped me
Sorry, I didnt fully understand the comment. Would you like help with anything?
Good tut. Very informative.👍
Great to hear !! Always here to help :):)
@@PC_Monkey 👍🎅
Thank you so much it helped me so much. Ur vids are really good thanks 🙂
Thanks !! Glad this video was helpful :):)
working sir, fixed my lappy
Happy to help :) Always here if needed !!
💪💪💪⛄💪💪💪💪💪
I need help my laptop's screen is not working, its just pure black but when I connect it to my tv its fine. What do I do??
If your screen is black, can you try the steps seen here? ua-cam.com/video/u-REPLdpZ70/v-deo.html
Let me know how that goes :)
Thank you, this video helped me so much. I put my finger in like for this video :)
Thankyou so much because my laptop work now.
Glad your all set :) Always here if needed !!
Okay so my laptop starts up and shows the hp logo with preparing automatic repair then goes straight to black screen. What to do?
Sounds like your on the correct video. Have you tried the steps shown here yet?
@@PC_Monkey I have followed your steps but still it doesn't work I am also suffering from the same problem
I am also suffering from this problem only 😔
@@ankushpaul5775 What was the result of the diagnostic scan?
@@PC_Monkey it remains the same with black screen and showing one blue recovery page
New subscriber here, after last windows update, our hp laptop gets stuck and do not pass the hp logo, you can hear a clicking noise and if it passes the hp logo stage the screen goes all blurry like when TV's cannot get a channel signal (wish I could show the pic of the screen) ran tests and passed all of them. Only thing I have not tried is the factory reset because I do not know if I will lose the MSO installed on it. Hope you can comment / help. Thanks in advance.
If your hard drive passed the test, and the other steps seen here did not correct the problem, then its most likely an operating system error. You would now need to reinstall the operating system as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
If you dont want to loose your DATA, then do not delete the Partition during install with the DATA on it.
Thank you bro, keep up the good work
Your welcome !! Happy to help :)
Thank you so much! You save my laptop.
Happy to help :) Always here if needed !!
My laptop starts up and goes to the hp logo screen and it says please wait like its loading but it stays like like that and won't start up do you have any advice on how to fix it
You would follow the steps here in this video. Try that first. Tell me if you get anything from the scan :)
The 15 sec press works thankss
Great to hear !! Always here to help :):)
I updated to windows 10 20h2 and then degraded it back to windows 8
Then the laptop itself hanged....I am able to start it.... nothing else
i really like ur work...u are bless
Thanks !! Glad this video was helpful :):)
Sir in my HP laptop when I on that then only black screen is coming not loading also happning
Same as mine the fan is so loud
Thanks it's worked for me
Great to hear !! Always here to help :):)
Best part, my hp laptop won't even factory reset. I searched everywhere nothing helped.
Whats happening when you try? Does your computer work otherwise?
Also, the same thing
Mine just shows me the power light
Also the same thing, but mine just has an error and it’s a box
Thank you sir it work for me 😊 am very happy
Great to hear !! Always here to help :):)
I did follow the steps as shown here and I passed all the tests. Even the system date and time are correct but still experiencing the same error. 😢 What to do next?
Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html.
@@PC_Monkey hi, thanks for the info,. I dont have an OS installer so I guess I should just go to the computer shop for them to do it. But thanks I really learned a lot from your videos I have watched today. Subscriber here.
@@jonathanelaurza3259 Thanks for the SUB !!!!!!!!!!!!!!! :):) You can create your own Install Media for Windows 10 directly from Microsoft for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html
Thanks bro. It's helpful
Great to hear !! Always here to help :):)
Hey so I tried all these, and the other video checking date and time, all
We’re good, I went to do a reset and at 51% it said there was an error in resetting, them when powered on asked if I wanted to clear TMP, I hit except and now it’s just recycling from the ho screen to blue screen to black screen with curser, help please
Hey did u find any solution? Pls tell
Thank you for this video. Can u please show us how to remove a harddrive of the same laptop as u usede for this video
What brand and model computer do you have?
Him: Just unscrew it and got to the rams. Me: -Cough- I don’t know how to do that either
This video shows you how to access the RAM. Was your computer not like this? What brand and model is it?
@내ᅮᅣᄎᄇetal 내ᅮᅣᄎ Assuming you have an HP computer, your on the correct video. Have you tried the steps seen here yet?
I have a problem on my hp laptop window 7 . The problem is when I press the power button to open, it's start go off and on. Can you help me?
Can you see anything on the screen during this restart loop?
a yes, HP Users my favorite
Thanks for this guide. My hp facing DPC WATCHDOG VIOLATION. Passed on checking hdd and memory. Date in bios setting also correct. Is it problem with Windows 10 corrupted? Thanks in advance 😊
That means your hard drive is bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If same result, then replace it. You can see how to access the HDD here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Thanks for the info. Great video
I did the test and it says my hard drive short DST check : FAILED
If the HDD fails, replace it as seen here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. If the HDD passes the test, then jump right to the Windows install.
Thank you so much. Worked for me.
Great to hear !! Always here to help :):)
My pc is not showing boot options what should i do?
If you can not change the settings in your HP BIOS or if changing them did not help your situation, skip that step and proceed with the rest of the video. What was the result of the diagnostic test?
If the blue screen is there for so long you can fix it restart update your laptop do the drive update but if the blue screen is like for ever don’t be scared it is restarting its self I nearly got a heart attack when my laptop was like the blue screen it restarted its self because I was dumb enough to not update it for two months gosh
Hello
I have a hp pavilion notebook pc and i need a little help. The login screen works for me and i can sign in without a problem. However, when I enter the home screen, there is a grayish black screen. Is this the right video I should be watching? If not please send me the right video. (I’m having troubles with the f2 button part) Please let me know, thanks!
The screen goes black once it reaches the home screen? You cant do anything from there?
Have you tried hooking up to an external monitor? Does the problem repeat itself there?
Omg thanks f2 worked for me
For me it seems black, but I can clearly see the colour change as I changed the brightness, basically very dark blue. It shows a loading screen, then nothing. How do I fix it?
Assuming you have an HP computer, your on the correct video. Have you tried the steps seen here yet? What was the result of the diagnostic scan?
AYYY THANKS!
Your welcome !! Happy to help :)
Also, I think you forgot this.
ONLY if you have a keyboard you plug in or mouse you use with the computer, unplug those, and restart the computer, and try again.
God bless you 🙏
You saved me
Hey I have a new hard drive. I’m trying to boot up on usb and it goes to the black screen with blinking cursor. My hard drive passed all the test. Any help u can give me ? Thanks for your time
Heyy how was it?? mine is the samee
Thank you for this video. F2 is not working for me. I have a HP Pavillion model 15-cs3073cl
Happy to help :) Always here if needed !!
F2 method is working 👍🏻👍🏻👍🏻👍🏻
Great to hear !! Always here to help :):)
Thanku sir your mind memory was very good
Happy to help :) Always here if needed !!
You are a money/life saver keep up the good work
Happy to help :) Always here if needed !!
Hello! I am using a hp gamer laptop, i am not sure about the rest of the product name. But the esc and f2 does something else than your laptop did.
Whats wrong with your HP?
Have you tried the other function keys?
@@PC_Monkey It all started when my laptop used to blue screen alot, i desided to reset it, it worked, until a few weeks/nearly a month went i bluescreened once but a diff error code showed up at that time, then i tried opening my laptop, it was stuck on loading, i tried automatic repair but self diagnosing never came up
@@TheDoctorSleepy If you cant access and run the diagnostic scan then we cant tell for sure if the Hard Drive is good. We will have to proceed troubleshooting as if it was good. You would now need to reinstall the operating system as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
I did everything to my lab top but still alarming my main problem is it that when I install Auto driver It start alarming screen blue,black,blinking and etc.
I need your help sir
Hello! I have a HP Stream and it keeps looping “preparing for Pc repair” I went through a few other steps I’ve seen on YT but they haven’t worked says I have 0 files when I followed the c: instructions.. I’ve tried 2 ways so far and I don’t want to mess it up even more.. and I work from home and actually start work at 8:30am I guess not today.. Can you help?
Sounds like your on the correct video for your issue. Have you tried the steps here yet? What was the result of the diagnostic scan?
I ran diagnostic test everything passed
@@IamVetta Then its most likely an issue with the OS if the other steps didnt work but your hard drive is ok. Try reinstalling Windows as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html
Hello! I have a hp 15 laptop pc. I've only used it twice and recently it's came up with a blue screen saying something about bios update (intel processors) version f.17. So I waited a day and researched it, turned it on and now it's just the startup symbol on repeat. How do I fix this?
your on the correct video. Have you tried the steps seen here yet? What was the result of the diagnostic scan?
Me too!
@@ihartniyah your on the correct video. Have you tried the steps seen here yet? What was the result of the diagnostic scan?
Hey man, I dont know which guide should I watch, but here’s my problem: so installed windows on a ssd I bought, everything’s working dandy. But every time I restart, it’s just stuck on my Asus logo, it’s not loading at all. So every update I need to turn off my laptop.
Can you point me to a specific video?
The computer wont fully load as its stuck on the Acer logo. How do you get it to start? Force shutdown and just try again?
@@PC_Monkey fixed it! I just needed to delete the 2nd Bios option 😂, it loads to my SSD now even after I restart my laptop :D
@@edocantona3195 Glad your all set :) Always here if needed !!
Thanks I love Ur videos
Happy to help :) Always here if needed !!
I have the automatic repair loop and it won't start up completely. I ran the systems test and my hard drive short data check failed. I'm assuming I need a new hard drive then?
Yes. If the HDD fails, replace it as seen here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/3N0hyZy
After using a little of my laptop ..it automatically gives a black screen ..and facing this problem a lot ...servicing done ✅ , all updates done ✅ ,reset done ✅ now also it's doing the same what to do ?..having windows 10 hp ...is there some battery issue ?
The screen goes black when your using it? What are the signs the computer is still on?
Also, have you tried to hook the computer up to an external monitor? Does that go black at the same time?
@@PC_Monkey yes the screen goes black when I am using it ..and then I shut down the laptop ...and today morning when I am pressing the on button ...only hp showed and then a bluish black screen again and when I connected it to a charger the laptop started to heat up ( haven't changed the battery since 4 years I have bought the laptop ) ... yesterday also same happened but after pressing the on button 4-5 times it opened ..
@@PC_Monkey haven't connected to an external monitor
@@PC_Monkey also a few dys back my laptop showed me the blue screen of death and then automatically started to restart ...
@@mituwadhwaskitchenrecipes6245 If your seeing the HP logo before the screen goes black then you may need to follow the steps seen here first. Were you able to try the steps seen here? What was the result of the diagnostic scan?
Thanks just the f2 key worked thanks
Great to hear !! Always here to help :):)
My hp computer was updating something must have gone wrong cause now it’s just turning on and off and says “please wait while we install a system update”
Are you able to locate and run the diagnostic test as seen here?
Are you able to locate any Repair or Recovery options in BIOS?
@@PC_Monkey I ended up getting it working thanks tho
@@theeshadowwarrior1286 Glad your all set :) Always here if needed !!
Mine is a HP 15-bw007ca when I pressed f2 it just says "F2....Startup Check" in the bottom left corner and not doing anything else, screen still black. Thank you so much!
your on the correct video. Have you tried the steps seen here yet? What was the result of the diagnostic scan?
@@PC_Monkey Thank you so much for replying back you're the best....I have tried but when I pressed ESC it just said "pause start up"
@@MissPranil So you werent able to run the diagnostic scan either?
@@PC_Monkey unfortunately not
But what if the hard disk test fails? Our HP computer has the Hard Disk Short DST failed. But you only explained ( 2:05 ) what to do if the memory test failed not the hard disk test. Please explain what to do if the hard disk short DST fails or link a video that explains it.
That means your hard drive is bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If same result, then replace it. You can see how to access the HDD here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Bro my hp logo goes up on Turning on and it's visible just a inch of it as a result I can't even open my boot screen page it shows a blue bar extreme above.... basically it opens but I cant use that boot screen coz 99 percent screen is black it happened 5 months back ....but the rest of display works just fine afterwards...... yesterday my screen flickered while I was on yt I tried uninstalling and re installation of display driver and that problem has crept into normal working of my screen too....I can hear my laptop turning on but can see a bar of it up above the display.....PS : I haven't tried it yet on a external pc will have to buy a VGA cable to connect to my monitor......
Can you tell whats the problem?
Hp Z420 desktop. Black screen with hp logo. Bios ver in lower left corner and “B4” in lower right screen. No Fn keys work. Can,t access any of the tests. Just powers up to screen described above. Started shutdown and screen locked to logo screen. No combination of power on and Fn keys (or any other keys) gives me any change to the logo screen.
Also, tried system disk in another hp machine and that machine booted up fine. Any suggestions?
If you cannot access and run the Diagnostic Test, then we cannot confirm the health of the HDD. Assuming its healthy, that would mean that it could be an Operating System issue. I would next try to reinstall the OS. Assuming you wish to install Windows 10, you can see that procedure here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Thanks dude my laptop just started giving me trouble and it worj
Happy to help :) Always here if needed !!
Thank u so much...Video is really helpful
Happy to help :) Always here if needed !!
so helpful thank you
Your welcome !! Happy to help :)
PROBLEM SOLVED THANK YOU
Great to hear !! Always here to help :):)
When I press the escape key its not working what should a press
What brand and model computer do you have and whats the issue with it?
@@PC_Monkey I have a hp laptop , don't known want type of model but , I was using it do my school work it start to stick so a shut it down when I was trying to turn it on, it won't turn on , don't know what is the problem
Do i need to get a new keyboard that the laptop has? Currently my laptop's keyboard is broken. Should i fix that issue?
I would recommend fixing anything on a computer that breaks. Would you like help finding your keyboard?
@@PC_Monkey Yea. That would be very helpful. My laptop is a ho elitebook 850 g1. Old, but it works for me. Was spooked about getting a whole new laptop.
I did a few things that worked at different times. The first thing I did that worked was press and hold the window key plus X and press power to turn off the laptop. I got it back on it worked and then eventually got stuck in the loop again when the computer fell asleep. It was stuck in the loop again I went through my BIOS changed a few things back and forth ran an update on the BIOS and I got it to start again. I tried to restart the computer to see if it would start up normal and it got stuck again. For a third time I got it to work and I'm able to access Windows. Now that I have the computer on and working WHAT can I do to prevent this from happening again?
The 3 most common reasons for this issue is a BIOS issue, Hard Drive issue, or an OS issue. the different ways you described are different issue. Have you tried running the diagnostic scan as seen here?
Just did this for my little brother and it worked ! Thank you
I have hp pc 6305 pro small form factor with 10gb ram and a 500gb hdd. I'm having the same issue shown in video. I ran memory test it showed I had no issues with memory. When I ran hard drive test it said "SMART TEST: PASSED
DST : FAILED"
All the connections are properly and firmly done. I don't know what to do further, is my hard drive gone faulty, if yes then what may be the possible reasons for it, and any solutions to fix this issue?
If the HDD fails, replace it as seen here; ua-cam.com/video/CxIuy2iiW8o/v-deo.html. Then you will have to install Windows onto the new one as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
You saved my PC thank you ❤
Happy to help :) Always here if needed !!
Hi there! F2 didn't work for my sons laptop. He has an HP model 14-ck0061st any advice would be great. It turns on and displays an HP logo and then stays black.
Have you tried the other Function Keys too? Some models use different ones. If you cant test the HDD, we have to assume for now that its ok. You would now need to reinstall the operating system as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Nice video’s, thx.
I have a question, my HP probook has in the startup screen with the HP logo in the top the folowing, L18-171.
What is this?
It shows in the top of the screen with the HP logo, does anyone know what this means?
Thx
The computer starts up fine after that though? No issues with anything as far as you can tell?
@@PC_Monkey No problems after starting up, Windows runs perfect, but i was just thinking what it means, and if it shows on all HP probook laptops.
Hello, I have a Toshiba laptop and I have a similar problem. The thing is when I turn it on logo shows up but right after black screen and blinking cursor in the top left corner, also after a couple of times pressing random buttons on the keyboard, they start beeping after each press... So can you help? Thanks in advance!
Sounds like your on the correct video. Have you tried the steps seen here yet?
Can you make a vid showing how to open library in 2015 hp computer
Hi . I followed your video of how to fix the boot up issue it’s fixed the problem like you said to change date and time and change boot up option to legacy boot up it’s worked but every time I move the laptop it’s goes back ufi boot up and date and time is not correct.can you help me with this issue please
If BIOS is not keeping the settings when the computer turns off, it could be a sign that the CMOS battery is dead. That is the component that is supposed to keep power to BIOS when the computer turns off to retain the settings. I would try replacing it. You can see how to access the CMOS battery at 9:10 in this video: ua-cam.com/video/kOBY4k2Mn_k/v-deo.html
Hi. Thank you for the vids... My HP laptop flashes white, red green and blue screens when it starts.. Can you please advise
You cant see anything else? Just the colored flashes? And the computer wont boot up all the way to Windows?
@@PC_Monkey mine does thisss help
@@Mrs.Bryanna_McCorkle If your Dell computer has the issues described in this video, then your on the correct video :) Have you tried the steps seen here yet?
Hello my pc just stuck on Google chrome when i playing a youtube video .. button is not responding any of them .. what should i do 🥺
The only place your computer freezes is in the Chrome web browser?
hello, mine is an aero 13 ryzen 5 hp notebook. I have been having blue screen issues recently, nothing serious though just a couple of times it gets stuck when I restart then it takes some time before directly going to the blue screen section and then it restarts on its own. not repetitive but seldom it happens. Could you please suggest a software where I can get rid of this before it gets anything serious? I have bought the notebook last year.
Do you have any diagnostic software as the HP does seen here in this video?
Thankyou. its worked 😊
Great to hear !! Always here to help :):)
Hello! We have hp Pavilion g6 laptop here. Soon as we opened the laptop today, we can't actually start because it got stuck on "Start-up Test". The Start-up Test was already 100% and it said "Press ESC button to continue" but the ESC key didn't work even if we pressed it a hundred times now. What should we do?? Thanks 🙂
Are you able to access BIOS and find any recovery or repair options after startup? Are you able to access and run the diagnostic test as seen here?
@@PC_Monkey sadly no
@@melodyannebautista3424 Last thing you can try is a manual BIOS reset as seen here; ua-cam.com/video/76I2Ec9K7lw/v-deo.html
Hey I'm trying to use a bootable USB but its loaded for 8 hours before and a few hours ago 7.5 hours if you need the full story of what happened what what i did I'll provide the info, but is the media installer supposed to take 8+hours?
I reset my laptop after I got the blue screen of death but after I did, that the laptop has been stuck on the loading screen for a few days. Any suggestions on what I can do to fix it?
Assuming you have an HP computer, your on the correct video. Have you tried the steps seen here yet? What was the result of the diagnostic scan?
@@PC_Monkey the tests came back fine except for the ones that said NOT AVAILABLE. That was the storage test. The battery test said OK. My screen wasn’t the same as yours so I did a system extensive check which gave me these results.
The date and time is also correct
Hello sir, im sorry if my question out of topic. Sir, my Dell laptop which is Latitude E6430 do not working properly around 1 week. Everytime i turn it on, the screen will be loading for a very long time. I already do most of trick such as pressed the start button for almost 10-15 second, press ctrl + alt + dlt button tgt and pressed the esc button for couple of time but nothing happened. I dont used battery since my its already broken so i always used the charger everytime I want to use my laptop. Can i know how to fixed it? Thank you sir 🥺😊
What was the result of the Diagnostic Scan?
PC Monkey mine was not appeared like in the video, so i dont where to check it. Things that appeared after i hit the F2 button like system information, system configuration, perfomance and etc. But at the system information its said that my memory available > memory installed.
@@farahmusawir This video is for an HP computer. So the buttons you would press for the diagnostic test are different for a Dell. Try this video; ua-cam.com/video/w3XfE-ghbhs/v-deo.html
Its stuck saying F2 start up check in the bottom corner
1. Are you able to try the HP diagnostic test?
2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey yeah but everything's fine other than bios and cmos for some reason
Uhh actually I'm pretty sure all of those things happened to my laptop
@@memeingolife All of those things lol. Bummer :( Liquid spills and overheating can damage components :( May be hard to troubleshoot.
If changing the settings in BIOS did not resolve the issue and the diagnostic test passed all components, then its most likely an operating system error. Try to reinstall Windows.
You can see video links to help with that here;
Install Windows 10 Onto HP Computer: ua-cam.com/video/gRbRZ1WiQCc/v-deo.html.
Install Windows 11 Onto HP Computer: ua-cam.com/video/90zcX2iUuVI/v-deo.html
My hp Elitebook i7 laptop is stuck on a screen with hp logo. F2 nor BIOS did not work for me so not sure what else to do. Did something accidentally get uninstalled like Visual C++? I remember it repeatedly being shown as installed, thinking I was only uninstaling the multiples it might have uninstalled them all. I'm not sure.
So you cant enter BIOS or access the diagnostic scan after trying all the function keys? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Right
So i pressed f2 like you said but my laptop wont shift to the system diagnostics screen, it just shows the f2 system diagnostics white bar on the screen but nothing happens.
What can i do?
If you cant run the scan, we have to proceed assuming the drive is healthy for now. That would mean that the next thing to troubleshoot is the operating system. Try a new install as seen here; ua-cam.com/video/p_N_xV7j_Xo/v-deo.html. You can create your own Install Media for free as seen here; ua-cam.com/video/g_UhiHScaSI/v-deo.html.
Hi please help my laptop on first try the fan n all starts but no display then I press the button for 20-30 sec that works but then this happens every time I start like after hours is there any way to fix this permanently please help me
For a computer that turns on but the display does not work, try this video first; ua-cam.com/video/u-REPLdpZ70/v-deo.html
Let me know how that goes :)