I updated my A7III last December when they released the new firmware. The process is significantly more difficult than it needs to be. It is nice that you make these videos so we have a guide that explains it all. I hope you guys are doing well, Mike.
Good to hear you got it working. I was on 3.0 with my mac and I knew I had to upgrade but been putting it off until now...glad to see they made this patch but they really should have an easier way to upgrade like the canons with the SD card...that would be so much easier and it would mean they wouldn't have to build these very basic looking bits of software that we have to struggle our way through. We're all good dude, I hope all is good with you guys...and well see what happens tomorrow...when your country goes either red or blue!! 😁👍
@@mikesphotography Glad to hear that you guys are well. Mike. Yes, today is the day. Hopefully we will have a clear winner so we can get a break from the political mess that Presidential elections have become.
Indeed! It's pretty crazy these days...there should be a cap on funding a bit like the NFL and they should have a combine as well to find the best one...😆
Thanks. I ended up bricking my A7s after several attempts on various Macs in the house. I thought all hope was lost and that I would have to mail it in to someone for an expensive repair. Then it dawned on me - my kid has a gaming PC in his bedroom! I went in, kicked him off, downloaded the right firmware from Sony, plugged in the bricked camera to his computer, and voila! The installation process worked like a charm.
I trided with my Mac OSx Sequoia 15.0 MacBookPro 14 and the download ed files you have mentioned. No luck. The downloadd files do not show a resources file, but the icons of the downloaded DL1101_1910a and Update_ILCE6300V201 did show the two icons. The result was a pop-up stating, "Drag-and -Drop to start" with a lot of Japanese in sentence below and an "OK" button. Nothing opened, No window to start. ?? Any ideas? Thanks.
For those of you using BIG SUR, there have been loads of issues with this working properly...I'm looking for a solution at the moment, so will make a new video if I do find a solution...if you can't get this to work, it might be worth making friends with a PC user for a day to upgrade your camera with their system...it seems to work flawlessly on a Windows machine. 😁👍
I'm doing everything correctly when downloading but when it comes time to drag and drop the system updater onto the driver, all I keep getting is an exclamation icon with the driver image in front of it saying "Drag-and-drop to start which is exactly what I'm doing.. so frustrating cause I know I am almost there. UPDATE:: You have to do what he did, the warning message will appear, leave it, click the software file again and at the bottom the driver icon tile will pop up, DROP IT ONTO THAT!! ** 2nd UPDATE** system updater file does not stay open and crashes. Don’t know why, but looks like a dead end. UPDATE * deleted everything, DOWNLOAD songs SSUHELPER File. I think they heard everyone talking, you don’t need the driver supplied here. Follow the Sony website prompts and it got me squared away. Cheers.
@@mikesphotography I love it! Much more light compared to the A7riii I had. You should do a video sharing your recommended a7c settings for video /photos if you haven't done so already 🙏🏽
Hello! I have a Sony A6000 (ver 3.20 it looks like) and I took some videos and pictures from this morning and now am trying to watch them on my Mac. The pictures show up but the videos are no where to be found...even trying to look in every folder. However, they still show up on my actual camera. Any thoughts?
Hi Cole, That is a good question and they aren't easy to find. The only way I could access them is to use sony's program catalyst browse, which is free ... but a pain to use. then click on the sd card, private, and then AVCHD. Then they should show up in this program. You can view them in this program by double clicking on them, or if you want them on your hard drive, you can export them as mp4 files. In future, I'd suggest changing the file type to mp4. these will then be available to copy from your hard drive. It is really annoying though ... Sony's file system is pretty rubbish when it comes to video. I hope that helps.
It can be really frustrating with this patch. I made another vide recently using a Windows emulator on your mac...try this way: ua-cam.com/video/mbEVx0gxcog/v-deo.html
It still doesn't work for me. I use A7iii with Big Sur 11.4 and I've tried all my usb-c ports and various cables and all the combinations of ports and cables.... I truly have no idea how to get this to work?! help me please
You have a few options.the first one is to run parallels on your Mac, which is a virtual Windows machine, and instal it through that, or find a friend with a pc... I've done a video on installing parallels more recently than this one.check it out: ua-cam.com/video/mbEVx0gxcog/v-deo.html
a6500 and iOS Big Sur. Got all the way through to where it was updating. While it was updating it stopped and said the update failed. It told me to disconnect and now my camera won't turn on. The updater will no longer recognize it. The only sign of life is the red light stays on next to the battery compartment. Did I brick it? Any advice? Thanks!
A few poepl have had this problem and it ends up being the cable...so if you have any other multiport cables, try those. You could also try using parallels to update it...this uses a windows emulator and seems to work more than not: ua-cam.com/video/mbEVx0gxcog/v-deo.html I hope that helps. 👍
Hi Mike, great video. I'm having a problem and wondering if you could offer some insight. I'm using OS Catalina 10.15.7 and when I download the mac downloader OR the firmware from the Sony site, when it pops up it's saying it is not supported by this IOS. I can't load / unpack either of them. Any ideas?
Hi Brad, It sounds like they might have updated it to work with Big Sur...I have a few things that won't work on my mac now as I am still on Catalina... Although in saying that I have had a lot of people commenting saying that it isn't working on Big Sur... This updater is so frustrating...the best bet is to find a friend with a PC as it seems to work flawlessly on that. Sorry I couldn't help more. Thanks for watching 😁👍
Hi Brad, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
I have Catalina OS and I keep getting, “the camera is connected to the computer. Remove the camera from the computer.” I unplug it and try again, and hit next and then it closes itself. Or sometimes it tells me I need to install the driver that’s already installed. I’ve tried uninstalling it and reinstalling.
Hi and thanks for taking the time to make these videos. I am trying to update the drivers on my A73 but have just updated to Monterey and can't even get the updater to instal before getting a pop up saying I need to instal drivers for Sony though I have no idea which they are as that part is in Japanese text. Is there a workaround for this or am I hoping for too much? Thanks again.
Hi, I've a sony a7iv and I tried several times in the lasts 3 Mac OS systems. it never works. I tried the way they say and with the way you explained but still nothing. If I open the updater with the camera on it recognize it and says to turn it off and restart the app but then nothing, never. now with the fact that finally they introduced the way to update the camera via sd card (finally and that's awesome), I don't care anymore camera updates being done via Mac, but what about all the lenses? It doesn't make sense to me to not being able to update lenses as well via sd card at this point, and again, with my Mac I haven't being able to make it work, not a single time. this sucks
Struggling to update from my M1 Laptop. Have tried now about 10 times. Camera get's recognized from the Laptop and says "Mass Storage", is fully charged, with on original battery, Laptop is also connected to power. What am I missing? It keeps saying that it can't do an update but gives no reason to why. Only suggests changing the battery.
Had a tough time updating a newly inherited original a7/ILCE-7. 1. I only could get the camera to connect to the computer using the Sony USB cable. 2. I created a bootable Yosemite drive on an SD card, booted to it, and installed the software. Could not install on macOS 13 Ventura nor macOS 10.15 Catalina on my respective Mac's.
My first (and last) Sony. After 3 days of trying every trick I could find on the web, I am still unable to update the newly aqquired A7R3 from 1.00 to 3.10 on Mac OS mojave 10.14.6 ... Yours was the most encouraging and latest solution. I appreciate your effort but I have been unsuccessful after dozens of attempts using many configurations and cables (including usb-c that came in the box), various ports, applying every tool ,updater, patch, combo I have read about. Nothing works. I am giving up on sony. Thank you for your vid.
It is so annoying ins't it ... I wish they would use the SD card update system like Canon use ... I do have one other way to try ... it is using parallels to run a windows emulator ... and there is no cost involved if you use the parallels trial period to do it in. Here's the link to how I did it: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t 👍
It should do ... but if not, you could try paralells to update the firmware. I did a video on it a while back: ua-cam.com/video/mbEVx0gxcog/v-deo.html I hope that helps. Thanks for watching 😁👍
Hi, I’m staying in South Africa and every time I try logging or registering or even downloading something on my camera I keep getting the message that it’s not available in my region
Mike - thank you so much for making this step by step video! Now, as ridiculous as Sony's firmware update process is, I seem to be having the most difficult time updating my a7ii. I have tried numerous times in the past with no success, and gave up for an entire year...... I've followed your tutorial, and here is where I can't proceed any further; after connecting the device via my USB cable, and disconnecting to reconnect again, anytime I click the "Next" button, there is absolutely no response. I've unplugged and plugged it back multiple times and still can not proceed with next. If you have any advice to help me get past this point it would be greatly appreciated! I'm photographing a chamber ensemble performance this weekend and need the silent shutter option desperately!!
Update: After 30min with Sony support, and 1hr30min on the phone with apple support to walk me through adjusting the kernel security settings on my MacBook M1 Pro, I have finally got the update to start running. Thanks again for this video!
It might be worth trying a different cable ... alternatively, try using parallels, like in this other video I have done: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t I hope one of those solutions works. 👍
It is frustrating isn't it Travis. I have made another video to upgrade the firmware, it uses Parallels to run a windows emulator for the upgrade. ua-cam.com/video/mbEVx0gxcog/v-deo.html Thanks for watching 👍
This procedure also works for updating Sony lens firmware. Instead of "SystemSoftwareUpdater" (camera body firmware), you will be dragging and dropping the "LensSystemSoftwareUpdater" (lens firmware) onto the DriverLoader_1015. Otherwise, the process is the exact same. The software had trouble finding my camera (6:42), so I had to restart my computer and camera before I was finally able to get it to recognize my a6300 and SEL24F18Z lens. Thank you so much for your help!
It is so frustrating isn't it. There is another way to try it using parallels ... I have a video on that process as well. ua-cam.com/video/mbEVx0gxcog/v-deo.html&t I wish they would go down the route of just having to put a file on the sd card and letting the camera do the rest like with Canon. I hope you get it sorted Rob.
That's a good point...to be honest I haven't ever updated a lens so I'm not 100% sure. Which lens are you trying to update? I might give it a go to see if I can figure it out...and then make a tutorial on it. 👍
Mike - what do you do if the Mass Storage option is greyed out and then the computer can't sync up to the camera? Looking for an answer to that problem.
Hi Richard, Have you got Ctrl w/smartphone turned ON? (tab3 page 1/3 in the A7iii) If so, try turning it off and see if you then have access to mass storage. 👍
@@mikesphotography Mike - it says "this operation or setting is not available as follows: Ctrl w/smartphone is ON". There is no way to change that setting. Suggestions?
Now the system software updater could not find the camera. Following the procedures but will have to see how much patience I have. Have restarted it twice already.
Good question Alison ... I haven't upgraded my OS yet so I'm not sure ... the only way to find out is to try it for yourself. If this way doesn't work, I have another way to do it as well: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t I hope that helps. Thanks for watching 😁👍
I think the problem is big Sur...such an annoying way of upgrading firmware. I wish it worked through a file on the SD card like canon cameras. The best bet would be to find a friend with a PC...
Hi Christian, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Kudos! Finally got the updater to work on my a6400 in MacOS 10.15.4 using your instructions. Love these Sony cameras but it's a far cry from the Canon firmware updates via an SD card that take about a minute!
Great to hear you got it to work Daniel! It is a right pain in the arse isn't it!! I really do wish they would take on the same system as canon... Thanks for watching 😁👍
For anyone still struggling with this... I couldn’t get the Mac patch approach to work tried 5 times.. so in the end I downloaded the parallels trial software, this then asked if I wanted to download a windows 10, which I did... then into internet explorer and the Sony site... downloaded the update for windows instead... worked instantly without issue.. took about 30mins from starting the parallels installation to updated firmware on my camera.. all the best
@@mikesphotography parallels allows you to run both a windows and OS concurrently.. windows running in a virtual machine. it seemed the easiest way to do it for this temporary need rather than partitioning the hard drive for a separate instance of windows at boot up. Hope it's of some use, I certainly get enough guidance from UA-cam its nice to give back occasionally !!
That's great Luke. I did think of setting up a dual operating system but I've only ever tried it with a partition...a virtual machine sounds like a much better way to do it. 👍 I might have to make a video on this as so many people are struggling to update their cameras on Macs...and would definitely benefit from it. Thanks so much for letting us know. 😁👍
@@mikesphotography Morning Mike, yes all done from a MacBook pro 2014 running on Big Sur. www.parallels.com/uk/ The free tree doesn't require any financials for an auto renew, so should just time expire.. seems ideal for a short term usage like this. I'm sure you would do a much better how to video than myself, so I'll leave it in your capable hands :) all the best
I have a problem updating the firmware of my Sony A7 mk1. On the downloads page there’s no firmware update that I can download? My camera is running version 2.0 and I know the latest for my camera is version 3.20. What do I do?
Have you googled it? Sony usually has multiple places it keeps the firmware page for download. A lot of the major countries have their own sony web pages and each of them has a firmware page. I found this one: www.sony.com/electronics/support/e-mount-body-ilce-7-series/ilce-7/downloads but it won't work in google chrome, so you would have to use safari.
@@mikesphotography Thanks for answering my comment! I have tried downloading the driver you linked to, but it doesn't seem to open properly. I also found a page that tells me to download the system software updater from the cameras support page. Only problem is that it can't be found anywhere. It's really weird and might just be unsolveable at the moment... This is the link: support.d-imaging.sony.co.jp/mac/driver/1013/en/index.html
@@mikesphotography Okay, i used "The Wayback Machine" and it seems that the latest firmware update has been taken down recently. It was there the 11th of January this year. Maybe it's just temporarily down.
Hi Paul, It can be really annoying...I did another video recently tackling this problem in another way...hopefully you can get it working with this one: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Love you video! I was wondering if you could share the basics for how to create videos so clean. as in Audio, focal Length, Lighting, etc. Im going to start making videos for real estate and would love them to look and sound as clean as yours
Thanks very much for your kind words. For videography, especially real estate, you want to keep your camera as steady as possible. I've shot some real estate videos in the past and the main thing is to get some decent light in the property and try to balance it out. I used to practice at my friends houses until I got this sorted. If you have a constant video light bounced off the ceiling, and play with the brightness, you can normally get this to the point where it looks good with soft bounced light. As for focal lengths, in my videos I use 25mm at f2 but with real estate, you want everything to be in focus for the wider shots, and you need to shoot really wide. This would be a 10mm with a crop sensor camera like the Sony A6000 series cameras or a 15mm with a full frame camera. You also want to set the focus halfway into the room so you get everything in focus. Then for the more creative shots, I'd use a 25mm prime lens with an aperture of f1.4 (full frame) or a 20mm f1.4 with a crop sensor. They are expensive but with one of these you can get the close up shots of details within the apartment or house you are filming. As for keeping the camera steady, a gimbal is great especially for the walkthrough sections in the video and well worth getting. Also if you can, get a slider as well. These make the static shots more dynamic with a bit of movement to keep the viewer engaged. If you have any talking in the video, I use the rode NTG3 mic through a preamp from Juiced link (company has disappeared but you might find one or two second hand) and then into my camera. This produces audio that is good enough for most things. The main thing to get clean video is to have enough light in the scene so you don't have to increase the iso in your camera and make the images noisy and grainy. I hope that helps. 👍
It is frustrating isn't it. I have made another video on the firmware update with a different way to do it: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t If you have the time, it might be worth trying this way. Thanks for watching 😁👍
So I have another way for you to try that may work for you and your computer: ua-cam.com/video/mbEVx0gxcog/v-deo.html This seems to work for everything but the new M1 chipset. I hope it helps. 👍
I've gone through this whole process until I wanted to shave my head and I can't get my computer to recognize the camera. I'm on a Mac Pro, Big Sur 11.5, with a Sony a 6000. I just need to use it as a webcam. Any updated methods you can share?
Hi Kate, It is so frustrating isn't it! I have done another video on this process: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t In that one I show you how to install parallels which runs a windows emulator where you can easily update your firmware...either that or make friends with a PC user for a day and use their computer. Thanks for watching 👍
have the A1 its now september 2021 and i still have problems on my mac this is a lifesaver. i had used it before and forgot about it and almost snapped my keyboard trying to install another firmware update
Haha! It sounds like you've gone through the same frustrations as a lot of us with sony cameras!! Glad to hear you got it sorted though. Which one ended up working for you? This one or the other way with parallels in my other video you commented on? 😁👍
@@mikesphotography it was the one with parralles. I went back to voice how mad i was going but mustve clicked on the wrong video. But yeah its crazy how many times i tried on mac to failure and how first time with windows it worked.
i cannot get working whatever i do. it's just pure dumbness. Even if the camera normaly connects on mass storage, even if the imageSony recognize it, even with all ''drivers'' installed ( macOS big sur macbook m1) the program says : impossible to get starting the update
I agree with you Vlad, it is such a bad way to update cameras. Every time Apple/windows/linux have an update, sony then has to update their software to work with the firmware. I wish they had a similar system to Canon where you just install a file to the SD card and then it updates when turned on...that would be so much better and would eliminate all of these hassles we are having to go through. The best bet is to make friends with a PC user for a day. That's what I do nowadays.
Hi Vlad, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Thanks I will try yet again. I had several goes with my A9 and it simply wouldn’t talk to my camera. If it doesn’t work after your very clear tutorial I might try it on a Windows computer.
Hi Keith, It is frustrating. I think it has a lot to do with the security levels of the Mac OS and third party programs. The best bet is to find a friend with a windows computer. It works seamlessly with that operating system. Thanks for watching 😁👍
Hi Keith, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
@@mikesphotography Sony, last count, does not recognise Apple's Big Sur. Finally, I hooked up with a friend who had a Windows computer and I eventually got the update to work after several attempts. This really is the worst firmware updating method I have ever come across.
Well, I sequentially followed this procedure about 12 times. Booted and rebooted my MAC and I only get to time code 5:50 on your video. On the first time around I had to do the security procedure in the System Prefs. No matter what, I can't get past this point. A few times the whole app crashed. I deleted everything a few times and re-downloaded everything again, and still I get to the window seen in TC 5:50. Plug/unplug the camera-nothing. Not sure why Sony makes things so difficult. I have ran into this same nonsense with our pro-cameras used in our TV studio. Maybe they just never told me how to hold my tongue just right in my mouth, or click my heals the magic number of times??? Been with MACs since my 512k machine! LOL!!! I have MacBook Pro (15-inch, 2017) running OSX 10.15.7. Sony A7iii with Ver.2.0 of course trying to go to Ver.4.0 Even tried various cables.... the camera always mounts on the desktop. Maybe I will take my camera to a camera shop and see if they can do it. Makes me feel helpless as I work on gear and app issues a lot and rarely have this kind of problem. Any ideas???
It is so frustrating isn't it. I did another vide recently using a different technique: ua-cam.com/video/mbEVx0gxcog/v-deo.html Try this out and see if that works. 👍
Hi Alex, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Unfortunately there isn't a patch for big sur yet...it is really annoying...the best bet is to find someone with an older OS on their mac or find a friend with a PC. Thanks for watching 👍
Hi Jonny, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
I know what you mean, Canon have a file you put straight on the SD card and it upgrades on startup, and apparently the pro Sony cinecameras do a similar thing ... so it is not totally alien to Sony ... I wish they would get rid of this way and rejoin the rest of the tech that is out there...🙈
Bravo! You just saved my sanity! The patch worked the first time. If you didn’t share this... I’d still be following the instructions with no luck. 🥺 Really. Thank you!!! 😁🎉
It is a really annoying process isn't it. I'm not sure why it would be doing that. There is another way to do it that I found since making this video. Try this one: ua-cam.com/video/mbEVx0gxcog/v-deo.html I really wish they had a way of getting a file onto an SD card and updating through that instead. Thanks for watching 👍
It's so frustrating. Have you tired using parallels? That might be an option. I did a video on that as well. ua-cam.com/video/mbEVx0gxcog/v-deo.html I hope you get it sorted soon. 👍
Hi Roz, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
I have a Sony A7iii and the firmware 1.01 and trying to upgrade on my macbook. I've been trying to connect with the usb cable but keep getting "check the connected device" on the camera and the camera won't connect. I've checked "mass storage", the cable, the camera, etc and nothing. Do you or anyone one here have any ideas?
Hi Kevin, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Hi Danny, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
It's so annoying isn't it. It is such a glitchy clunky program...you can tell the technicians are PC users and not Mac fans! Next time you have to do it, try parallels on your mac, I did a video on that last week: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t Great to hear you finally got it done though. 👍
Hi Mike, thanks for your help. I got almost all of the way trying your suggestions and links but it kept shutting me out on 10.15.7. This is unbelievable that Sony does not sort this process out in 2021. I'm truly astounded at how hard this is. Sony, come on!!!
It sucks...I feel the same...it's about time big companies got on to make their products work together more efficiently. I'd did a video recently on a different way to upgrade, and it worked really well. ua-cam.com/video/mbEVx0gxcog/v-deo.html Check it out when you get the chance. 👍
It's not working for me it just keeps saying drag and drop to start when I open the patch on my computer. I even tried moving it to my desktop and it still won't do anything. Any help would be appreciated...
@@mikesphotography hi I’m on a Mac Sierra version 10.12.6, 2017. I bought my camera in America but my computer is from Germany because I stay here now I’m not sure if that has anything to do with it just throwing it out there.
Hi Lijah, Thanks for the info...I think this patch is for 10.13 to 10.15 so it might be newer than your OS version. The best bet would be to find a friend with a PC as it seems to work flawlessly on 99% of PCs. I usually get my wife to bring back her work computer to update mine until this patch came out. Sorry I couldn't help more.
Thanks for this as I’m still relatively new to the Sony system but my, what a crazy and counter productive process. As I got more into photography, everyone told me that I’ll need a Mac or I’ll be sorry. I had left Apple some years ago because they frustrated me with how inflexible they were with everything. I got a MacBook Pro reluctantly and while LightRoom works great on it, I really think I’d have been just fine getting a well equipped windows laptop. Lucky for me, I have a windows desktop PC which I will definitely be using should my firmware need upgrading. Thanks again and keep up the great work.
I know, it's such a pain to get this to work on a mac...the sony engineers are definitely PC users! 😆 I'm looking forward to getting my PC in the new year!! Thanks for watching 😁👍
I have been successful using the updater but on older MacOS versions. I have an old MacMini with 10.15 and it works every time, no issues. I also have a old Windows laptop and the update is even easier on that platform. I really wish Sony would make the update really easy by allowing the update to happen through the SD card. Why they don't, I'll never know.
How interesting. It really is an oddball of a program. Some macs work effortlessly and others just don't seem to let it run. It is definitely easier on a windows machine, the sony engineers must be PC users...and then they leave the mac software updater to the intern!! 😆 An SD card update would be soooo much easier!! Thanks for watching. 😁👍
@@mikesphotography Not sure if you've seen Brian Smith guideline for updating Sony firmware. I have found it helpful. briansmith.com/guide-to-sony-camera-firmware-updates/
Literally been trying to do this for hours now, nothing is working. i love my sony camera but man this is the most ridiculously infuriating process for something that should be really simple. Thanks for making the video, unfortunately its not working for me.
Hi Mike: Thanks for creating and sharing this video. I am new to the Sony world, and I just purchased my Sony A7iii in September with the current version of the firmware. I am glad that you emphasized the need to just follow the screens. I have to share with you a story from August 2019 when I was upgrading a lens firmware for my newly purchased M. Zuiko 40-17 f2.8 lens. Long story short, I didn't watch the screens properly and disconnected the firmware update too early. As a result, the firmware didn't take and the lens was render useless. Fortunately, to me I had purchased a warranty coverage and the camera retailer I use was able to get this lens fixed at no cost to me. Keep Covid-19 safe! Cheers, Keith (Canada)
Ah man, I bet your heart sank when you realised what had happened...the Sony firmware system is such an antiquated way of doing it. I much prefer the canon system with SD cards...all you need then is an internet connection, a full battery and an SD card... Glad to hear you got the lens sorted in the end though. Thanks for sharing your experiences and thanks for watching, much appreciated. 😁👍
Currently on Ventura 13.3.1 and it's impossible to do! I wish Sony went the Canon way and let us install an update via the SD Card. It's a one click install!
It is annoying isn't it. You can also use parallels to do it as well, I show you how in this video: ua-cam.com/video/mbEVx0gxcog/v-deo.html With the a7iv, they are now doing updates through the SD card. Even though with the pre 2022 cameras, this won't be an option, if you ever upgrade this will be the way to do it in the future. Like you said, I just wish they had done it that way from the start, like with Canon. Thanks for watching and I hope you get it sorted 👍
I wanted to thank you for showing us how to update my A6000. finally, I was able to update the firmware.on my Mac (Catalina os) Thank you, Thank you.....
Thanks very much! What I'd really like to see is an SD card firmware update system implemented instead...it would make it soooo much easier, like with the canon cameras...maybe one day we'll get a perfect camera! Thanks for watching. 😁👍
Hi Mike, I just updated the a6600 with version 1.1, simply I use Windows OS and worked fine without the Mac long workaround solution. This may be the easiest way till Sony provide new update for Mac Big Sur. Thanks.
Hi Waleed! Yes, On macs it is getting harder to upgrade whereas on windows, it is really easy and straightforward. Sony still haven't provided a patch for big sur and I think it might be a while before they do. It is best to do what you did and find a windows computer or an older mac to upgrade with. I wish sony would change the firmware upgrade to just downloading a file on to the SD card, like canon do...that would get around this problem that so many people are having with upgrading... Thanks for watching. 😁👍
Hey, I with we all know your video is filling some serious gaps with sony updating setup (semi millennial possibility, genzs nah). Thanks for putting your effort to explain us. I loved you video. Perhaps things might have slight changed now. So I started with MacBook Air apple silicon M1 Mac OS sequoia first but didn't had luck, but got progress when I jumped to my old air with Mac OS 12 Monterey I believe. everything was going will the updater until it stops midway and says The update is aborted due to an error the process and ask to reconnect, turn off camera remove battery and restart the process again from the start. I check every possible issue, USB is good, Camera battery is Good. Settings and installer and everything. But even after these check I get that error and now my camera is a dead like brick. from a day. Have you ever faced this or know anyone who did. I know firmware wise it is a big jump. but still. Last resort will be finding sony repair shops..... :(
Big Sur users, watch this to get it working: ua-cam.com/video/mbEVx0gxcog/v-deo.html
It wont let me move foward when I need to either unplug camera or press next to continue software update
when I attempt to move the updater to the loader folder, I get a error "drag-and-drop to start"
Same. Sony should be ashamed of itself. It's like children are making their software.
I updated my A7III last December when they released the new firmware. The process is significantly more difficult than it needs to be. It is nice that you make these videos so we have a guide that explains it all. I hope you guys are doing well, Mike.
Good to hear you got it working. I was on 3.0 with my mac and I knew I had to upgrade but been putting it off until now...glad to see they made this patch but they really should have an easier way to upgrade like the canons with the SD card...that would be so much easier and it would mean they wouldn't have to build these very basic looking bits of software that we have to struggle our way through.
We're all good dude, I hope all is good with you guys...and well see what happens tomorrow...when your country goes either red or blue!! 😁👍
@@mikesphotography Glad to hear that you guys are well. Mike. Yes, today is the day. Hopefully we will have a clear winner so we can get a break from the political mess that Presidential elections have become.
Indeed! It's pretty crazy these days...there should be a cap on funding a bit like the NFL and they should have a combine as well to find the best one...😆
Thanks. I ended up bricking my A7s after several attempts on various Macs in the house. I thought all hope was lost and that I would have to mail it in to someone for an expensive repair. Then it dawned on me - my kid has a gaming PC in his bedroom! I went in, kicked him off, downloaded the right firmware from Sony, plugged in the bricked camera to his computer, and voila! The installation process worked like a charm.
Awesome! It's all about finding that illusive pc!! Great to hear you got it sorted in the end 😁👍
@@mikesphotographyI see that Macs have to change the security policy to work. May try to find my old windows machine,
@@DonaldHavre That would probably be an easier option... 👍
I trided with my Mac OSx Sequoia 15.0 MacBookPro 14 and the download ed files you have mentioned. No luck. The downloadd files do not show a resources file, but the icons of the downloaded DL1101_1910a and Update_ILCE6300V201 did show the two icons. The result was a pop-up stating, "Drag-and -Drop to start" with a lot of Japanese in sentence below and an "OK" button. Nothing opened, No window to start. ?? Any ideas? Thanks.
I'm not sure with the new OS... I'll have to give it a try and see if I can get it to work.
@@mikesphotography any news on this? I have Sequoia 15.0.1, will it work with the newest update?
For those of you using BIG SUR, there have been loads of issues with this working properly...I'm looking for a solution at the moment, so will make a new video if I do find a solution...if you can't get this to work, it might be worth making friends with a PC user for a day to upgrade your camera with their system...it seems to work flawlessly on a Windows machine. 😁👍
I'm doing everything correctly when downloading but when it comes time to drag and drop the system updater onto the driver, all I keep getting is an exclamation icon with the driver image in front of it saying "Drag-and-drop to start which is exactly what I'm doing.. so frustrating cause I know I am almost there. UPDATE:: You have to do what he did, the warning message will appear, leave it, click the software file again and at the bottom the driver icon tile will pop up, DROP IT ONTO THAT!! ** 2nd UPDATE** system updater file does not stay open and crashes. Don’t know why, but looks like a dead end. UPDATE * deleted everything, DOWNLOAD songs SSUHELPER File. I think they heard everyone talking, you don’t need the driver supplied here. Follow the Sony website prompts and it got me squared away. Cheers.
Thanks Mike. I have the Sony A7C, but I don't see any firmware updates for it on the site. Maybe I'm missing something?
Ah yes, I put that one there for future proofing. The a7c doesn't have any firmware updates yet.
Sorry to cause confusion.
@@mikesphotography thanks!
How are you getting on with the a7c?
The more I use mine the more I like it! 😁👍
@@mikesphotography I love it! Much more light compared to the A7riii I had. You should do a video sharing your recommended a7c settings for video /photos if you haven't done so already 🙏🏽
Great to hear...I'll definitely be doing an a7c setup video soon. 😁👍
Hi Mike! I'm using a Mac Mini with macOS Monterey. Which drive works to this system pls?
My camera is a Sony A7 s4.
Hello! I have a Sony A6000 (ver 3.20 it looks like) and I took some videos and pictures from this morning and now am trying to watch them on my Mac. The pictures show up but the videos are no where to be found...even trying to look in every folder. However, they still show up on my actual camera. Any thoughts?
Hi Cole,
That is a good question and they aren't easy to find.
The only way I could access them is to use sony's program catalyst browse, which is free ... but a pain to use.
then click on the sd card, private, and then AVCHD. Then they should show up in this program. You can view them in this program by double clicking on them, or if you want them on your hard drive, you can export them as mp4 files.
In future, I'd suggest changing the file type to mp4. these will then be available to copy from your hard drive.
It is really annoying though ... Sony's file system is pretty rubbish when it comes to video.
I hope that helps.
and for mac sonoma, please
Hello I am not able to get my a7iii to work when I try to update the firm ware. Seems as if the program shuts down during the process.
It can be really frustrating with this patch.
I made another vide recently using a Windows emulator on your mac...try this way: ua-cam.com/video/mbEVx0gxcog/v-deo.html
It still doesn't work for me. I use A7iii with Big Sur 11.4 and I've tried all my usb-c ports and various cables and all the combinations of ports and cables.... I truly have no idea how to get this to work?! help me please
You have a few options.the first one is to run parallels on your Mac, which is a virtual Windows machine, and instal it through that, or find a friend with a pc...
I've done a video on installing parallels more recently than this one.check it out:
ua-cam.com/video/mbEVx0gxcog/v-deo.html
i tried it for hours, the last step the mac just can't find my camera what should i do. pls help
a6500 and iOS Big Sur. Got all the way through to where it was updating. While it was updating it stopped and said the update failed. It told me to disconnect and now my camera won't turn on. The updater will no longer recognize it. The only sign of life is the red light stays on next to the battery compartment. Did I brick it? Any advice? Thanks!
I'm running Mojave and don't see a "resources" folder within the update software, please help!
I found another way to update as well: ua-cam.com/video/mbEVx0gxcog/v-deo.html
It's very different and no need for the patch.
I hope that helps. 👍
I couldn’t update my sonya7r3. It keep showing “ couldn’t find the camera for this update”. Please give me some suggestions.
A few poepl have had this problem and it ends up being the cable...so if you have any other multiport cables, try those.
You could also try using parallels to update it...this uses a windows emulator and seems to work more than not: ua-cam.com/video/mbEVx0gxcog/v-deo.html
I hope that helps. 👍
My laptop went to sleep during and now my camera is bricked (a6000). Do I have any options for resolving this? Or will have to send it to Sony to fix?
Hi Mike, great video. I'm having a problem and wondering if you could offer some insight. I'm using OS Catalina 10.15.7 and when I download the mac downloader OR the firmware from the Sony site, when it pops up it's saying it is not supported by this IOS. I can't load / unpack either of them. Any ideas?
Oh, and if it helps I have a NEX-5T
Hi Brad,
It sounds like they might have updated it to work with Big Sur...I have a few things that won't work on my mac now as I am still on Catalina...
Although in saying that I have had a lot of people commenting saying that it isn't working on Big Sur...
This updater is so frustrating...the best bet is to find a friend with a PC as it seems to work flawlessly on that.
Sorry I couldn't help more.
Thanks for watching 😁👍
Hi Brad, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
I have Catalina OS and I keep getting, “the camera is connected to the computer. Remove the camera from the computer.” I unplug it and try again, and hit next and then it closes itself. Or sometimes it tells me I need to install the driver that’s already installed. I’ve tried uninstalling it and reinstalling.
It's annoying isn't it... Try this way of updating the firmware instead: ua-cam.com/video/mbEVx0gxcog/v-deo.html
I hope that helps. 👍
Hi and thanks for taking the time to make these videos. I am trying to update the drivers on my A73 but have just updated to Monterey and can't even get the updater to instal before getting a pop up saying I need to instal drivers for Sony though I have no idea which they are as that part is in Japanese text. Is there a workaround for this or am I hoping for too much? Thanks again.
Hi, I've a sony a7iv and I tried several times in the lasts 3 Mac OS systems. it never works. I tried the way they say and with the way you explained but still nothing. If I open the updater with the camera on it recognize it and says to turn it off and restart the app but then nothing, never. now with the fact that finally they introduced the way to update the camera via sd card (finally and that's awesome), I don't care anymore camera updates being done via Mac, but what about all the lenses? It doesn't make sense to me to not being able to update lenses as well via sd card at this point, and again, with my Mac I haven't being able to make it work, not a single time. this sucks
Struggling to update from my M1 Laptop. Have tried now about 10 times. Camera get's recognized from the Laptop and says "Mass Storage", is fully charged, with on original battery, Laptop is also connected to power. What am I missing?
It keeps saying that it can't do an update but gives no reason to why. Only suggests changing the battery.
Had a tough time updating a newly inherited original a7/ILCE-7. 1. I only could get the camera to connect to the computer using the Sony USB cable. 2. I created a bootable Yosemite drive on an SD card, booted to it, and installed the software. Could not install on macOS 13 Ventura nor macOS 10.15 Catalina on my respective Mac's.
My first (and last) Sony. After 3 days of trying every trick I could find on the web, I am still unable to update the newly aqquired A7R3 from 1.00 to 3.10 on Mac OS mojave 10.14.6 ... Yours was the most encouraging and latest solution. I appreciate your effort but I have been unsuccessful after dozens of attempts using many configurations and cables (including usb-c that came in the box), various ports, applying every tool ,updater, patch, combo I have read about. Nothing works. I am giving up on sony. Thank you for your vid.
It is so annoying ins't it ... I wish they would use the SD card update system like Canon use ...
I do have one other way to try ... it is using parallels to run a windows emulator ... and there is no cost involved if you use the parallels trial period to do it in.
Here's the link to how I did it: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
👍
At around 6:00 minutes it stopps working.
It says: “You need to install Sony camera driver”
What to do next? Thanks in advance!
If you're having problems with the patch, try this other way: ua-cam.com/video/mbEVx0gxcog/v-deo.html
I hope that helps. 👍
Mike, does the Driver loader 1015 patch work with Monterey OS 12.6?
It should do ... but if not, you could try paralells to update the firmware. I did a video on it a while back: ua-cam.com/video/mbEVx0gxcog/v-deo.html
I hope that helps.
Thanks for watching 😁👍
Hi I have the Sony Ilce-7RM3A what is the latest version?
Hi, I’m staying in South Africa and every time I try logging or registering or even downloading something on my camera I keep getting the message that it’s not available in my region
Mike - thank you so much for making this step by step video! Now, as ridiculous as Sony's firmware update process is, I seem to be having the most difficult time updating my a7ii. I have tried numerous times in the past with no success, and gave up for an entire year...... I've followed your tutorial, and here is where I can't proceed any further; after connecting the device via my USB cable, and disconnecting to reconnect again, anytime I click the "Next" button, there is absolutely no response. I've unplugged and plugged it back multiple times and still can not proceed with next. If you have any advice to help me get past this point it would be greatly appreciated! I'm photographing a chamber ensemble performance this weekend and need the silent shutter option desperately!!
Update: After 30min with Sony support, and 1hr30min on the phone with apple support to walk me through adjusting the kernel security settings on my MacBook M1 Pro, I have finally got the update to start running. Thanks again for this video!
mine is an a7r 1 and it just gets stuck on the please connect camera pop up :/
It might be worth trying a different cable ... alternatively, try using parallels, like in this other video I have done: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
I hope one of those solutions works. 👍
THanks for making the video. I've been trying like crazy to get this to work and no luck. it just keeps telling me to replug my usb
It is frustrating isn't it Travis. I have made another video to upgrade the firmware, it uses Parallels to run a windows emulator for the upgrade. ua-cam.com/video/mbEVx0gxcog/v-deo.html
Thanks for watching 👍
Thanks for this, but it's helped me to make the decision to look elsewhere for a new camera
Haha! If I wasn't so invested in the Sony system, I'd probably do the same. 👍
This procedure also works for updating Sony lens firmware. Instead of "SystemSoftwareUpdater" (camera body firmware), you will be dragging and dropping the "LensSystemSoftwareUpdater" (lens firmware) onto the DriverLoader_1015. Otherwise, the process is the exact same.
The software had trouble finding my camera (6:42), so I had to restart my computer and camera before I was finally able to get it to recognize my a6300 and SEL24F18Z lens. Thank you so much for your help!
Thanks for letting us know William! 😁👍
Having an issue now with the A7S III. Just wanted to update it, but the "SystemSoftwareUpdater" just crashes :(
It is so frustrating isn't it. There is another way to try it using parallels ... I have a video on that process as well. ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
I wish they would go down the route of just having to put a file on the sd card and letting the camera do the rest like with Canon.
I hope you get it sorted Rob.
Do you have any sigma lenses ? I’m having an issue updating my sigma 24-70 2.8 on my Sony a7iii
Thanks a million.
How do you update a lens, no one shows it on UA-cam
That's a good point...to be honest I haven't ever updated a lens so I'm not 100% sure. Which lens are you trying to update?
I might give it a go to see if I can figure it out...and then make a tutorial on it. 👍
@@mikesphotography awesome. I’m thinking about the Sony 50 mm 1.8 ( v3 fix autofocus) or any other lens
Mike - what do you do if the Mass Storage option is greyed out and then the computer can't sync up to the camera? Looking for an answer to that problem.
Hi Richard,
Have you got Ctrl w/smartphone turned ON? (tab3 page 1/3 in the A7iii) If so, try turning it off and see if you then have access to mass storage.
👍
@@mikesphotography Mike - it says "this operation or setting is not available as follows: Ctrl w/smartphone is ON". There is no way to change that setting. Suggestions?
You should be able to select it and turn it off.
The other way to turn it off is to put it into airplane mode.
@@mikesphotography Thank God that worked! You do not know how relieved I am right now. Thank you.
Now the system software updater could not find the camera. Following the procedures but will have to see how much patience I have. Have restarted it twice already.
Mike -- will this work with the Monterey OS, or just Big Sur?
Good question Alison ... I haven't upgraded my OS yet so I'm not sure ... the only way to find out is to try it for yourself. If this way doesn't work, I have another way to do it as well: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
I hope that helps.
Thanks for watching 😁👍
It doesn't work with the sony a7S3. Anyone else trying to upgrade the camera to firmware 2.0 with Mac Big Sur?
I think the problem is big Sur...such an annoying way of upgrading firmware. I wish it worked through a file on the SD card like canon cameras.
The best bet would be to find a friend with a PC...
Hi Christian, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Kudos! Finally got the updater to work on my a6400 in MacOS 10.15.4 using your instructions.
Love these Sony cameras but it's a far cry from the Canon firmware updates via an SD card that take about a minute!
Great to hear you got it to work Daniel! It is a right pain in the arse isn't it!! I really do wish they would take on the same system as canon...
Thanks for watching 😁👍
It's a far cry from other manufacturers as well, Fuji, Panasonic. This is absurd you have to go through this for a firmware update.
For anyone still struggling with this... I couldn’t get the Mac patch approach to work tried 5 times.. so in the end I downloaded the parallels trial software, this then asked if I wanted to download a windows 10, which I did... then into internet explorer and the Sony site... downloaded the update for windows instead... worked instantly without issue.. took about 30mins from starting the parallels installation to updated firmware on my camera.. all the best
Interesting. Is that an emulator for the windows operating system?
@@mikesphotography parallels allows you to run both a windows and OS concurrently.. windows running in a virtual machine. it seemed the easiest way to do it for this temporary need rather than partitioning the hard drive for a separate instance of windows at boot up. Hope it's of some use, I certainly get enough guidance from UA-cam its nice to give back occasionally !!
That's great Luke.
I did think of setting up a dual operating system but I've only ever tried it with a partition...a virtual machine sounds like a much better way to do it. 👍
I might have to make a video on this as so many people are struggling to update their cameras on Macs...and would definitely benefit from it.
Thanks so much for letting us know. 😁👍
Also, are you using big Sur or an older version of the Mac os?
@@mikesphotography Morning Mike, yes all done from a MacBook pro 2014 running on Big Sur.
www.parallels.com/uk/
The free tree doesn't require any financials for an auto renew, so should just time expire.. seems ideal for a short term usage like this.
I'm sure you would do a much better how to video than myself, so I'll leave it in your capable hands :) all the best
I have a problem updating the firmware of my Sony A7 mk1. On the downloads page there’s no firmware update that I can download? My camera is running version 2.0 and I know the latest for my camera is version 3.20. What do I do?
Have you googled it? Sony usually has multiple places it keeps the firmware page for download. A lot of the major countries have their own sony web pages and each of them has a firmware page.
I found this one: www.sony.com/electronics/support/e-mount-body-ilce-7-series/ilce-7/downloads but it won't work in google chrome, so you would have to use safari.
I think this one has the driver to download: www.sony.com/electronics/support/e-mount-body-ilce-7-series/ilce-7/downloads/W0010143
@@mikesphotography Thanks for answering my comment! I have tried downloading the driver you linked to, but it doesn't seem to open properly. I also found a page that tells me to download the system software updater from the cameras support page. Only problem is that it can't be found anywhere. It's really weird and might just be unsolveable at the moment...
This is the link: support.d-imaging.sony.co.jp/mac/driver/1013/en/index.html
@@mikesphotography Okay, i used "The Wayback Machine" and it seems that the latest firmware update has been taken down recently. It was there the 11th of January this year. Maybe it's just temporarily down.
I'm stuck @6:16. I'm clicking next but nothing happens
Hi Paul,
It can be really annoying...I did another video recently tackling this problem in another way...hopefully you can get it working with this one: ua-cam.com/video/mbEVx0gxcog/v-deo.html
👍
Thanks to this clear video I managed to upgrade the firmware on my ageing Sony A7r II.
Excellent! The a7rii is still a fantastic camera even though it's in its senior years! 😁👍
Love you video! I was wondering if you could share the basics for how to create videos so clean. as in Audio, focal Length, Lighting, etc. Im going to start making videos for real estate and would love them to look and sound as clean as yours
Thanks very much for your kind words.
For videography, especially real estate, you want to keep your camera as steady as possible. I've shot some real estate videos in the past and the main thing is to get some decent light in the property and try to balance it out.
I used to practice at my friends houses until I got this sorted. If you have a constant video light bounced off the ceiling, and play with the brightness, you can normally get this to the point where it looks good with soft bounced light.
As for focal lengths, in my videos I use 25mm at f2 but with real estate, you want everything to be in focus for the wider shots, and you need to shoot really wide. This would be a 10mm with a crop sensor camera like the Sony A6000 series cameras or a 15mm with a full frame camera. You also want to set the focus halfway into the room so you get everything in focus.
Then for the more creative shots, I'd use a 25mm prime lens with an aperture of f1.4 (full frame) or a 20mm f1.4 with a crop sensor. They are expensive but with one of these you can get the close up shots of details within the apartment or house you are filming.
As for keeping the camera steady, a gimbal is great especially for the walkthrough sections in the video and well worth getting. Also if you can, get a slider as well. These make the static shots more dynamic with a bit of movement to keep the viewer engaged.
If you have any talking in the video, I use the rode NTG3 mic through a preamp from Juiced link (company has disappeared but you might find one or two second hand) and then into my camera. This produces audio that is good enough for most things.
The main thing to get clean video is to have enough light in the scene so you don't have to increase the iso in your camera and make the images noisy and grainy.
I hope that helps.
👍
@@mikesphotography thanks so much I really appreciate your thorough response
It does not work for me I currently have the Mac OS Monterey
It is frustrating isn't it. I have made another video on the firmware update with a different way to do it: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
If you have the time, it might be worth trying this way.
Thanks for watching 😁👍
THANK YOU. I felt like I was going crazy when it wasn’t working. You are the best for making this video! 🙌🏼
Thanks so much Zoe and great to hear that it has worked for you and your computer...Macs can be really frustrating sometimes!!
Thanks for watching 😁👍
Thank you SO much! I was getting frustrated with the process until this video. I had totally missed the driver loader part!!
Great to hear it helped! 😁👍
Followed your guidance to update A9 to Ver 6 Firmware on Mac. Thanks Mike for sharing your expertise and experience.
Great to hear it worked Raymond! Which operating system do you have at the moment?
@@mikesphotography Hi Mike. I am using Mac OS Catalina 10.15.7. It required a couple of attempts but then success ! Thanks again.
Great! I hear it doesn't work at all with big Sur, so it's good that you didn't upgrade to the latest OS. 👍
Omg!! I have been trying to update my software for 2 weeks now and I follow your video and it is working 😩😩😩😩 THANK YOU SO MUCH!!
THat's great to hear it has worked!
Thanks for watching 😁👍
I couldn't, for the life of me, get it to work. The A7S3 firmware updater just crashes once I connect my camera and press Next.
So I have another way for you to try that may work for you and your computer: ua-cam.com/video/mbEVx0gxcog/v-deo.html
This seems to work for everything but the new M1 chipset.
I hope it helps. 👍
Thank you !!! after 3 days finally i updat my a7i .. also with big sur it was no problem
Process got interrupted and now a7ii is a brick. Any way to bring it back alive?
unfortunately its not working for me i tried and tried its not recognizing my camera
I've gone through this whole process until I wanted to shave my head and I can't get my computer to recognize the camera. I'm on a Mac Pro, Big Sur 11.5, with a Sony a 6000. I just need to use it as a webcam. Any updated methods you can share?
Hi Kate,
It is so frustrating isn't it! I have done another video on this process: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
In that one I show you how to install parallels which runs a windows emulator where you can easily update your firmware...either that or make friends with a PC user for a day and use their computer.
Thanks for watching 👍
Same. So frustrating with a A7Riv
have the A1 its now september 2021 and i still have problems on my mac this is a lifesaver. i had used it before and forgot about it and almost snapped my keyboard trying to install another firmware update
Haha! It sounds like you've gone through the same frustrations as a lot of us with sony cameras!! Glad to hear you got it sorted though. Which one ended up working for you? This one or the other way with parallels in my other video you commented on?
😁👍
@@mikesphotography it was the one with parralles. I went back to voice how mad i was going but mustve clicked on the wrong video. But yeah its crazy how many times i tried on mac to failure and how first time with windows it worked.
@@oahujoe3263 No worries dude. I wish Sony would update the system or build a better way to upgrade the firmware ... it just seems so archaic!
i cannot get working whatever i do. it's just pure dumbness. Even if the camera normaly connects on mass storage, even if the imageSony recognize it, even with all ''drivers'' installed ( macOS big sur macbook m1) the program says : impossible to get starting the update
I agree with you Vlad, it is such a bad way to update cameras. Every time Apple/windows/linux have an update, sony then has to update their software to work with the firmware. I wish they had a similar system to Canon where you just install a file to the SD card and then it updates when turned on...that would be so much better and would eliminate all of these hassles we are having to go through.
The best bet is to make friends with a PC user for a day. That's what I do nowadays.
Hi Vlad, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Thanks I will try yet again. I had several goes with my A9 and it simply wouldn’t talk to my camera. If it doesn’t work after your very clear tutorial I might try it on a Windows computer.
Hi Keith,
It is frustrating. I think it has a lot to do with the security levels of the Mac OS and third party programs. The best bet is to find a friend with a windows computer. It works seamlessly with that operating system.
Thanks for watching 😁👍
Hi Keith, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
@@mikesphotography Sony, last count, does not recognise Apple's Big Sur. Finally, I hooked up with a friend who had a Windows computer and I eventually got the update to work after several attempts. This really is the worst firmware updating method I have ever come across.
I have hard time using my MacBook Air & end up update nothing
A7 ii Monterey didn´t work. I only have tested 3 cables if that could have something to do with it. But I thought it.
Well, I sequentially followed this procedure about 12 times. Booted and rebooted my MAC and I only get to time code 5:50 on your video. On the first time around I had to do the security procedure in the System Prefs. No matter what, I can't get past this point. A few times the whole app crashed. I deleted everything a few times and re-downloaded everything again, and still I get to the window seen in TC 5:50. Plug/unplug the camera-nothing. Not sure why Sony makes things so difficult. I have ran into this same nonsense with our pro-cameras used in our TV studio. Maybe they just never told me how to hold my tongue just right in my mouth, or click my heals the magic number of times??? Been with MACs since my 512k machine! LOL!!!
I have MacBook Pro (15-inch, 2017) running OSX 10.15.7.
Sony A7iii with Ver.2.0 of course trying to go to Ver.4.0
Even tried various cables.... the camera always mounts on the desktop.
Maybe I will take my camera to a camera shop and see if they can do it. Makes me feel helpless as I work on gear and app issues a lot and rarely have this kind of problem. Any ideas???
It is so frustrating isn't it.
I did another vide recently using a different technique: ua-cam.com/video/mbEVx0gxcog/v-deo.html
Try this out and see if that works. 👍
@@mikesphotography I am in the same boat... I will try the different link... hope it helps
Mine just disappears after the security message and I enter my password. Ridiculous.
I'm having trouble with macOS Big Sur w/ Sony A7C
Hi Alex, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Apologies mike what about updating with Big Sur installed for my A7iii?
Unfortunately there isn't a patch for big sur yet...it is really annoying...the best bet is to find someone with an older OS on their mac or find a friend with a PC.
Thanks for watching 👍
Hi Jonny, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
How about the ILCE- QX1? Please help
I'm not sure as I don't have one of those. The best bet would be to get in contact with sony.
Thanks for watching.
after i connect my camera to the computer and put my password the box just dissapears and nothing happens
why is Fuji's process much simpler than this? I upgraded the firmware in 10 minutes. This is a headache
I know what you mean, Canon have a file you put straight on the SD card and it upgrades on startup, and apparently the pro Sony cinecameras do a similar thing ... so it is not totally alien to Sony ... I wish they would get rid of this way and rejoin the rest of the tech that is out there...🙈
I can't find any updates available for Sony a7c !
They haven't updated the firmware for the A7C yet. We're still on 1.0...👍
Bravo! You just saved my sanity! The patch worked the first time. If you didn’t share this... I’d still be following the instructions with no luck. 🥺 Really. Thank you!!! 😁🎉
Great to hear! It took me a while to find this but I'm glad I did and I'm glad I could help!!
Thanks for watching 😁👍
I tried all this but get the same message from driver loader "drag & drop to start then Chinese characters
It is a really annoying process isn't it.
I'm not sure why it would be doing that. There is another way to do it that I found since making this video.
Try this one: ua-cam.com/video/mbEVx0gxcog/v-deo.html
I really wish they had a way of getting a file onto an SD card and updating through that instead.
Thanks for watching 👍
i tried this with the a5100 and it kept saying file error
Not working on OS Ventura :(
It's so frustrating. Have you tired using parallels? That might be an option. I did a video on that as well. ua-cam.com/video/mbEVx0gxcog/v-deo.html
I hope you get it sorted soon. 👍
@@mikesphotography I did it in approximately 2mins on Win PC. I was stuck in a sort of loop of pluggin/unpluggin my a7C and restart the process..
Yeah, I think the Sony engineers are PC users and probably got the intern to make the Mac software on a Friday afternoon.
Hello from Canada Mike ... thank you for your work on this ... later I will take a deep breath and plunge in ...
Hi Roz, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
I have a Sony A7iii and the firmware 1.01 and trying to upgrade on my macbook. I've been trying to connect with the usb cable but keep getting "check the connected device" on the camera and the camera won't connect. I've checked "mass storage", the cable, the camera, etc and nothing. Do you or anyone one here have any ideas?
Hi Kevin, which Mac OS version are you using?
Hi Kevin, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
Would if I’m using Big Sur SIR????? Will it work
I don't think people have been having any luck with big Sur...it might be worth making friends with a PC user to upgrade...
Thanks for watching 😁👍
Hi Danny, if you haven't been successful yet, there is another way and I just uploaded a walk through tutorial on it. Check it out when you get the chance: ua-cam.com/video/mbEVx0gxcog/v-deo.html 👍
os Catalina.Try it 20+ times and nothing :( Still doesn't work. I finally make it on Windows. But still thanks for helping!
It's so annoying isn't it. It is such a glitchy clunky program...you can tell the technicians are PC users and not Mac fans!
Next time you have to do it, try parallels on your mac, I did a video on that last week: ua-cam.com/video/mbEVx0gxcog/v-deo.html&t
Great to hear you finally got it done though. 👍
Hi Mike, thanks for your help. I got almost all of the way trying your suggestions and links but it kept shutting me out on 10.15.7. This is unbelievable that Sony does not sort this process out in 2021. I'm truly astounded at how hard this is. Sony, come on!!!
It sucks...I feel the same...it's about time big companies got on to make their products work together more efficiently.
I'd did a video recently on a different way to upgrade, and it worked really well.
ua-cam.com/video/mbEVx0gxcog/v-deo.html
Check it out when you get the chance. 👍
It's not working for me it just keeps saying drag and drop to start when I open the patch on my computer. I even tried moving it to my desktop and it still won't do anything. Any help would be appreciated...
What year is your Mac? What OS are you using? And which camera is it for?
@@mikesphotography hi I’m on a Mac Sierra version 10.12.6, 2017. I bought my camera in America but my computer is from Germany because I stay here now I’m not sure if that has anything to do with it just throwing it out there.
@@mikesphotography and it is for the Sony a7iii I currently still running the first version 1.0
Hi Lijah, Thanks for the info...I think this patch is for 10.13 to 10.15 so it might be newer than your OS version. The best bet would be to find a friend with a PC as it seems to work flawlessly on 99% of PCs. I usually get my wife to bring back her work computer to update mine until this patch came out.
Sorry I couldn't help more.
@@mikesphotography Ok I'll give it a try thanks for your time I appreciate it
Thanks for this as I’m still relatively new to the Sony system but my, what a crazy and counter productive process.
As I got more into photography, everyone told me that I’ll need a Mac or I’ll be sorry. I had left Apple some years ago because they frustrated me with how inflexible they were with everything. I got a MacBook Pro reluctantly and while LightRoom works great on it, I really think I’d have been just fine getting a well equipped windows laptop. Lucky for me, I have a windows desktop PC which I will definitely be using should my firmware need upgrading.
Thanks again and keep up the great work.
I know, it's such a pain to get this to work on a mac...the sony engineers are definitely PC users! 😆
I'm looking forward to getting my PC in the new year!!
Thanks for watching 😁👍
Thank you so much. The original Sony description didn’t help. This description rocks
Thanks very much! 😁👍
Hi there is the Sony A7C firmware already out ?
I cont find any updates, so for the a7c, the firmware it comes with is the most up to date one.
Why are the Foo Fighters so popular in the UK, but forgettable in the US?
Because we have much better taste! 😆
Mine won’t work try 5 times all the steps and it won’t work a73
I have been successful using the updater but on older MacOS versions. I have an old MacMini with 10.15 and it works every time, no issues. I also have a old Windows laptop and the update is even easier on that platform.
I really wish Sony would make the update really easy by allowing the update to happen through the SD card. Why they don't, I'll never know.
How interesting. It really is an oddball of a program. Some macs work effortlessly and others just don't seem to let it run. It is definitely easier on a windows machine, the sony engineers must be PC users...and then they leave the mac software updater to the intern!! 😆
An SD card update would be soooo much easier!!
Thanks for watching. 😁👍
@@mikesphotography Not sure if you've seen Brian Smith guideline for updating Sony firmware. I have found it helpful.
briansmith.com/guide-to-sony-camera-firmware-updates/
Literally been trying to do this for hours now, nothing is working. i love my sony camera but man this is the most ridiculously infuriating process for something that should be really simple. Thanks for making the video, unfortunately its not working for me.
Agreed.
Hi Mike: Thanks for creating and sharing this video. I am new to the Sony world, and I just purchased my Sony A7iii in September with the current version of the firmware. I am glad that you emphasized the need to just follow the screens. I have to share with you a story from August 2019 when I was upgrading a lens firmware for my newly purchased M. Zuiko 40-17 f2.8 lens. Long story short, I didn't watch the screens properly and disconnected the firmware update too early. As a result, the firmware didn't take and the lens was render useless. Fortunately, to me I had purchased a warranty coverage and the camera retailer I use was able to get this lens fixed at no cost to me. Keep Covid-19 safe! Cheers, Keith (Canada)
Ah man, I bet your heart sank when you realised what had happened...the Sony firmware system is such an antiquated way of doing it. I much prefer the canon system with SD cards...all you need then is an internet connection, a full battery and an SD card...
Glad to hear you got the lens sorted in the end though.
Thanks for sharing your experiences and thanks for watching, much appreciated. 😁👍
Indeed it was, particularly when I had to explain to my wife that I may have broken the lens.
Ooohhh I bet!!! 😳😳😳
"You spent how much!!??? And it's already broken!!!!!?????" 😆😆😫🤦🏻♂️
Hi Mike: The lens did get repaired at no cost to me, so I was very lucky. The lens and the teleconverter was approximately $3,000 Canadian.
One of the many good reasons to get the warranty coverage. 👍
Currently on Ventura 13.3.1 and it's impossible to do! I wish Sony went the Canon way and let us install an update via the SD Card. It's a one click install!
It is annoying isn't it. You can also use parallels to do it as well, I show you how in this video: ua-cam.com/video/mbEVx0gxcog/v-deo.html
With the a7iv, they are now doing updates through the SD card. Even though with the pre 2022 cameras, this won't be an option, if you ever upgrade this will be the way to do it in the future.
Like you said, I just wish they had done it that way from the start, like with Canon.
Thanks for watching and I hope you get it sorted 👍
I have Monterey OS . Will the driver work for this?
It should do.
I am using Ventura
does it work with Macbook M1?
I'm not sure ... I don't have the M1 mac yet...
Incredibly useful, thanks so much for taking the time to create this!!
No worries, I hope it has helped Luke! 😁👍
I wanted to thank you for showing us how to update my A6000. finally, I was able to update the firmware.on my Mac (Catalina os) Thank you, Thank you.....
Thanks for the vid, Mike! I hope Sony continues to make strides with their user experience issues.
Thanks very much! What I'd really like to see is an SD card firmware update system implemented instead...it would make it soooo much easier, like with the canon cameras...maybe one day we'll get a perfect camera!
Thanks for watching. 😁👍
Thanks for this video. I’m a Mac user and looking at new cameras. I’ll definitely not be considering a Sony after watching your video.
It is annoying isn't it! 🤦🏻♂️
@@mikesphotography yes, especially when other major players offer the ability to do it via memory cards.
Thanks Mike.With your help i ve updated to 2.0
Great to hear it has helped! 😁👍
Hi Mike, I just updated the a6600 with version 1.1, simply I use Windows OS and worked fine without the Mac long workaround solution. This may be the easiest way till Sony provide new update for Mac Big Sur. Thanks.
Hi Waleed! Yes, On macs it is getting harder to upgrade whereas on windows, it is really easy and straightforward. Sony still haven't provided a patch for big sur and I think it might be a while before they do. It is best to do what you did and find a windows computer or an older mac to upgrade with.
I wish sony would change the firmware upgrade to just downloading a file on to the SD card, like canon do...that would get around this problem that so many people are having with upgrading...
Thanks for watching. 😁👍
thanks a bunch man! been going crazy for 2 hours trying to figure this out!
Great to hear it has helped. 😁👍
Hey, I with we all know your video is filling some serious gaps with sony updating setup (semi millennial possibility, genzs nah). Thanks for putting your effort to explain us. I loved you video. Perhaps things might have slight changed now. So I started with MacBook Air apple silicon M1 Mac OS sequoia first but didn't had luck, but got progress when I jumped to my old air with Mac OS 12 Monterey I believe. everything was going will the updater until it stops midway and says The update is aborted due to an error the process and ask to reconnect, turn off camera remove battery and restart the process again from the start. I check every possible issue, USB is good, Camera battery is Good. Settings and installer and everything. But even after these check I get that error and now my camera is a dead like brick. from a day. Have you ever faced this or know anyone who did. I know firmware wise it is a big jump. but still. Last resort will be finding sony repair shops..... :(