I got scammed by ILIKEHAIR | I have receipts!

Поділитися
Вставка
  • Опубліковано 24 лис 2024

КОМЕНТАРІ • 124

  • @ashleeshan
    @ashleeshan  9 місяців тому +37

    Hello everyone! So I received my money because ILikeHair has seen this video. They have asked me to take it down after they refunded me my money! I received an email stating that my money would take 10-12 business days to be refunded but after I posted this video it was available 2 days after! 🤔
    The purpose of this video is to shed light on what could happen if you ordered a wig from this company. Too many people have had a bad experience with them.

    • @honeylove777
      @honeylove777 7 місяців тому +4

      Please do not take your video down. This company needs to be exposed. Their wigs like nothing like the wigs on their site, and it looks nothing like these Content Creators make them seem... Unless ILikeHair are sending them the nicer version and sending the customer trash.

    • @MarlDom
      @MarlDom 6 місяців тому

      This company is a complete scam. I ordered a specific wig that I saw on their website and UA-cam a few months ago. It took weeks to receive it, and when it arrived, it looked nothing like the advertised pictures or videos. The hair was thin near the lace front, and the unit was filled with low-quality filler hair. I was totally dissatisfied. I contacted them about the issue, and they did everything to persuade me to keep the wig, offering discounts on future orders and more. Despite several back-and-forth emails, I insisted on returning it. Getting my refund took forever. Their customer service is unresponsive, they play games, and seem only interested in keeping your money. They don't care about customer satisfaction at all. I will never buy from this company again. They are a complete fraud, and I can't understand how they are still in business.

    • @wauchunew8237
      @wauchunew8237 6 місяців тому +1

      I just ordered today and now I am worried. 😢

    • @darbiedaymua
      @darbiedaymua 6 місяців тому +1

      I was about to order OH MGGGGGG. Thx for this video !!!

    • @ashleeshan
      @ashleeshan  6 місяців тому +1

      @@darbiedaymua you’re welcome! Save your coins girl, stay away from this company.

  • @lananaXxX
    @lananaXxX 9 місяців тому +14

    Something similar happened to me as well. I placed an order with them and received no confirmation and I was worried so I contacted them several days later and they said the same thing. They don’t tell you how long shipping takes during check out and it’s frustrating. After almost a week and half I got an email saying my wig shipped. And I got it over 2 weeks after placing my order. If I would have known it was going to take that long I would have ordered from somewhere else. I didn’t cancel my order (although I wanted to) and I did receive my wig. I did like it but this ordering process was so stressful and their customer service was so passive. I’m glad that you shared your story. I’m hoping that others will listen and be weary before they consider purchasing from them. I’m so sorry that you had to go through this buying a wig should be a simple process.

    • @ashleeshan
      @ashleeshan  9 місяців тому +2

      Hey, thank you for watching and I’m glad you got your wig! They do need to place how long shipping takes on their website so that way we won’t feel left in the dark or like we’re being scammed. I am still communicating with them to get my money which is so frustrating because it’s been almost a month now. smh

  • @meditatesweet
    @meditatesweet 6 місяців тому +8

    Thank you for this!! I had 3 wigs in my cart and decided to check for reviews before I placed my order. Sorry you had to go through this. You will be Blessed from saving other consumers from having to go through this.
    Sending love and high vibes your way 🫶🧲

    • @ashleeshan
      @ashleeshan  6 місяців тому +2

      You’re welcome! I’m glad that I was able to help. I appreciate your kind words, thank you💕💕

  • @CourtneyCrawford-i3j
    @CourtneyCrawford-i3j 9 місяців тому +13

    I am LITERALLY fighting the same battle with this RIGHT NOW! I spent $300+ and they tried to offer my $20 as a refund! I was beyond upset! After multiple emails and exchanges I now see a pending refund. But when I say I will NEVER ORDER FROM THEM AGAIN. I MEAN IT. They have the WORST customer service I’ve ever witnessed. Again I’m sorry this happened to you too.

    • @ashleeshan
      @ashleeshan  9 місяців тому +1

      Wow only $20 when you spent over $300?! That is ridiculous! I am glad that you see your money pending now but it should not have taken that long for you to receive your money. I am sorry smh

    • @KeziaMcdaniel
      @KeziaMcdaniel 6 місяців тому +1

      Yep I was offered a $30 refund and like 30% off my next order !! I spent $200!! Money down the drain!!! Literally received someone else’s order and even worse; the lace is TRASH! It doesn’t even melt!

  • @pamelacooper-billips6223
    @pamelacooper-billips6223 7 місяців тому +9

    Thanks for your video. This is why I check reviews when I’m not familiar with a company.

    • @ashleeshan
      @ashleeshan  7 місяців тому

      You’re welcome! Ik next time I get ready to buy a wig I’m definitely checking the reviews.

    • @kbeautician
      @kbeautician 5 місяців тому

      Same. This video and comments has saved me the hassle and money🏁

  • @B.Champagne
    @B.Champagne 5 місяців тому +6

    Glad I saw this! Not ordering now!

  • @Jaetheeintrovert
    @Jaetheeintrovert 9 місяців тому +7

    I would report them to the better business bureau!!

    • @mashelly____
      @mashelly____ 3 місяці тому

      reporting companies to BBB literally does nothing

  • @CeeJay215
    @CeeJay215 7 місяців тому +11

    I’m glad I saw this video

  • @nicolejordan4750
    @nicolejordan4750 8 місяців тому +7

    This happened to me too and when I finally received the wig it looked nothing like the one in the picture on the website. I was so mad. I paid $120 and they offered me only $30 back or 30% off my next purchase. I told them that I would NEVER order from them again. They kept emailing the run-around for a week before they sent me the return address smh 🤦🏾‍♀️

    • @ashleeshan
      @ashleeshan  8 місяців тому +1

      Oh my goodness!😮 I’m sorry this happened to you girl. That is ridiculous! They asked me to take this video down but how can I when they’re scamming so many people? 😠

    • @honeylove777
      @honeylove777 7 місяців тому +1

      What return address did they send you? They sent me some return address in NJ

    • @Arabic4Beautiful
      @Arabic4Beautiful 6 місяців тому +1

      What is the return address? I need to return my order as well?

    • @honeylove777
      @honeylove777 6 місяців тому

      @@Arabic4Beautiful I was somewhere in NJ... but you have to email ILIKEHAIR ... What is the problem with your hair

    • @ashleeshan
      @ashleeshan  6 місяців тому +1

      @@honeylove777 Hi, they never sent me a return address because they never sent me my wig. All I have was their email

  • @Atzelliz
    @Atzelliz 7 місяців тому +3

    Thank you for this review, my sister was about to order this wig and I decided to check real quick for the reviews and this video just helped me, Thank you!

    • @ashleeshan
      @ashleeshan  7 місяців тому

      You’re welcome! 🤍🤍

  • @sasasha655
    @sasasha655 3 місяці тому +1

    I am so glad I saw this video. Thank you for sharing your experience with this bogus company. I was just about to order a wig when your video showed up. I am keeping my money and I won’t order anything from them. There are far too many people who have been scammed by them. I’m happy you posted their outrageous behavior and warned the rest of us to beware. Keep up the good work!

    • @ashleeshan
      @ashleeshan  3 місяці тому

      Thank you, I appreciate it! So glad you were able to save some coins 💕

  • @DeeJamilia
    @DeeJamilia 7 місяців тому +4

    I ordered a $239 wig from them kinky coily 20 inches the hair is about 16 inches and it is not what I payed for and they are giving me the run around. I will file a dispute with my bank for fraud and I will file a complaint with the better businesses bureau as well. This company is a scam!!!!!!! 😡😡😡😡

    • @ashleeshan
      @ashleeshan  7 місяців тому +1

      SMH😡I’m sooo sorry that this happened to you! I hope you. I hate that this company is still scamming people. This is getting out of hand. I hope you get your money back ASAP!

  • @Dolce_morena
    @Dolce_morena 7 місяців тому +3

    Thanks for this video I was just about to order 😵‍💫

    • @ashleeshan
      @ashleeshan  7 місяців тому

      You’re welcome! Glad I could help!♥️

  • @detroit8085
    @detroit8085 6 місяців тому +3

    I wish I seen this before I purchased. Just purchased a few hours ago. I will let you guys know my experience.

    • @ashleeshan
      @ashleeshan  6 місяців тому

      Oh no, I’m sorry😔 Please keep us updated! I hope your experience is better than mine.

  • @kecc7094
    @kecc7094 7 місяців тому +2

    Wow! Thanks! I was just about to order! I will keep my money in my pocket. Thanks for sharing

    • @ashleeshan
      @ashleeshan  7 місяців тому

      Yes girl, keep your coins!!🤍

  • @hiimjaimee07
    @hiimjaimee07 5 місяців тому +1

    I am currently going through an issue with them now the wig they sent me was not the one that I ordered. They have been giving me the runaround for the past seven days offering me only $30 of a refund and I told them that I want a full refund and now they’re trying to make me pay for a shipping label. I told them that they need to honor their policy nowhere in their policy. Does it say that I need to pay for a shipping label otherwise I would’ve never ordered for them, I’m not paying for shipping label.
    They need to send one.
    I am never ordering from this scam company ever again.

    • @ashleeshan
      @ashleeshan  5 місяців тому

      Wow! I’m so sorry that you’re going through this. I agree, I will NEVER order from them again. Offering you $30 is ridiculous. I hope you get your money back.💕

  • @ellea6263
    @ellea6263 8 місяців тому +1

    Sigh. So I ordered the hyperrealism-kinky-edges-hd-lace-frontal-ventilated-wig body wave wig on March 4th. Unlike you, I got my order on March 6th...this is where it went downhill. The wig was not 20 ". When I measured it, the last layer was around 16 inches, some in the middle was 19" inches, and the frontal wasn't 20. It is a variation of different inches. It also had a small plait in it around the frontal area. I put on the wig and wanted to see how it took a curling iron and noticed a black residue on my curling iron which tells me the hair may not be 100 % human, has been processed/die, OR this is synthetic. I sent a message to them showing the measurements and they asked me to retake the photos. I did so and that is where they basically stated I don't know how wigs are made and that all the wefts wouldn't be 20 inches...what? Even if that's true, wouldn't the back still be 20 inches and the top be a bit shorter do to layers? Since then it has been a tennis match with communication with delayed responses, that feel very intentional. They tried the same thing, $20 off, $30 off, the next purchase. I didn't go for it, especially because their discount codes would give more off than any discount they offered. I simply wanted the problem to be rectified.
    Anyway, I offered an exchange. I sent the wig to some warehouse in Jersey and it has taken them over a week to send me back my replacement. Apparently, it is coming "slug mail" via FedEx from China. I am nervous about this, but will post an update. If it is a no-go, I will seek a refund or dispute the charge with my bank.

    • @ashleeshan
      @ashleeshan  8 місяців тому

      I am speechless 😮. I hate that this happened to you, this is getting out of hand. Please keep me updated! Someone asked me why I posted this video- because this keeps happening! They need to be stopped!

    • @honeylove777
      @honeylove777 7 місяців тому

      Ok, I am sending my wig back too, they sent me an address in NJ too... what is "slug mail"?

  • @brightstaradventures407
    @brightstaradventures407 6 місяців тому +1

    Thank you for this video! I was about to purchase a wig from there. Not anymore

    • @ashleeshan
      @ashleeshan  6 місяців тому

      You are so welcome! Glad I was able to help💜

  • @gladisclarice2607
    @gladisclarice2607 7 місяців тому +1

    Thank you for this video, I was scammed too. I got the wig but was nothing like what I ordered.

    • @ashleeshan
      @ashleeshan  7 місяців тому

      Oh no, I am sorry to hear that 😠 I hope they give you your money ASAP!!

  • @KeziaMcdaniel
    @KeziaMcdaniel 7 місяців тому

    Thank you! I was tryin to place an order just a minute ago. It’s giving SCAM. The discount codes don’t even work! That was red flag enough for me.

  • @honeylove777
    @honeylove777 7 місяців тому +2

    I finally will be receiving my refund. They were trying to keep $20 dollars for loss and damage wig/items that came with the wig. I said NO, refund me ALL of my money. I had taken pictures of the items and that ugly mullet wig they sent me that looked nothing like the pictures of their website. I will never order from them again.

    • @ashleeshan
      @ashleeshan  7 місяців тому

      I’m glad you will be getting your money back!!♥️

    • @AmberNeely-v8h
      @AmberNeely-v8h 3 місяці тому

      did they give you a return address? They are giving me the run around

  • @erocswatts3265
    @erocswatts3265 8 місяців тому +1

    I ordered a mullet wig from Ilikehair and the wig looked nothing like the wig they sent the influencer. The wig was also not human hair because when I tried to dye it the hair got very hot and did not take the dark brown/black dye. I will not be ordering from them again!

    • @ashleeshan
      @ashleeshan  8 місяців тому

      Girl what?! I’m sorry this happened to
      you. That is ridiculous. The amount of horror stories this company has is insane.

    • @daisydreams27
      @daisydreams27 8 місяців тому +1

      Yep. They definitely give the influencers a different quality. Same experience here. The quality of the hair I received was soo questionable. They also intentionally inflate the price of their wigs and pretend to run “sales” so that you think you’re getting a good deal. But never again. !

    • @honeylove777
      @honeylove777 7 місяців тому

      I ordered the mullet wig too and it IS a mess!!!! I wish I could post a picture..

  • @winternights3319
    @winternights3319 5 місяців тому

    Sorry that happened to you smh! Omg thank you soo soo much for this video 😢I was just about to order this highlight wig smh 🙏

    • @ashleeshan
      @ashleeshan  5 місяців тому +1

      💞Thank you for watching. I learned my lesson to be extra careful when it comes to where I purchase my wigs from. I’m glad I could help!

  • @girltalk4968
    @girltalk4968 7 місяців тому +3

    People wake up and stop making these Chinese people rich off your hard earned coins!
    Start looking for reputable black owned hair companies to spend your money with because do you ever see a Chinese person supporting a black owned business? … Support who would support you all if you had a business!
    A wig from a reputable hair company might be a bit pricey but save your money and buy a better quality wig and let us stop buying these trash from china that doesn’t even last 6 months…. And the next thing don’t let society define who you are by saying black hair is not beautiful and that you need certain hair to feel confident or accepted….You don’t need their validation, therefore seek validation from the person in the mirror.
    Many times when the wigs arrived they smell like they have been made at the fish mongers 😷

  • @KeziaMcdaniel
    @KeziaMcdaniel 6 місяців тому

    I SO feel your pain! I finally received my wig today. I am LIVID! I was literally sent a wig stuffed in a bag with NO BOX!!! even the “goodies” weren’t even in a pouch!! Completely disrespected !! This is CLEARLY a used wig someone returned !! I washed for a refund ASAP!!! I can’t believe I trusted this company !! I’m waiting to hear back

    • @ashleeshan
      @ashleeshan  6 місяців тому

      😳😳😳 I’m sorry to hear that!! I hope they send your refund ASAP

    • @KeziaMcdaniel
      @KeziaMcdaniel 6 місяців тому

      @@ashleeshan I finally received an email back from them on this morning. After seeing the video I uploaded to them with how horrible the hair looked they literally had the nerve to say the hair looks pretty!!! I was so angry!! I ordered 18” and it was literally to my hip!!! The C-shaped part was crooked. It was a tangled MESS and literally didn’t even come in a box!!! It was clearly like somebody else’s return that was sent to me. Their email literally said that I WOULD be responsible for shipping alll the way to CHINA!! I’m like are you freaking kidding me!!!?! Absolutely NOT! I demanded a shipping label. I’m waiting to hear back. They tried to hit me with the how bout you wash it blah blah. They tried suggesting to give it to a friend!!! They said they can give partial refund but didn’t even specify how much. NO I WANT A FULL REFUND! I swear I wish I could upload pics for you can see this dern email !

    • @ashleeshan
      @ashleeshan  6 місяців тому

      @@KeziaMcdaniel the nerve they have to say the wig looks pretty!?!? That is absolutely ridiculous! They have emailed me asking to take this video down several times. How can I? We are spending our hard earned money on these wigs hoping that we get what we are paying for and they are doing this?! Unacceptable

    • @KeziaMcdaniel
      @KeziaMcdaniel 6 місяців тому

      @@ashleeshan you won’t believe this. THIS is what they sent me this morning:
      Dear, sorry to tell you that we do not have the free label, normally we only can do return to China warehouse, if you really want to return it, we have updated you as our VIP customer, we can help you apply for a return to the US overseas warehouse because we also hope to cooperate with you and don't want to waste more of your time, because most customers cannot return it to the US overseas warehouse.
      We also have few quotas every month because our US overseas warehouse only ships the package and does not accept returns. we really don't want to disappoint you, so we have applied for a quota for you, is that fine?
      We sincerely want to solve this problem with you quiuckly. If you don't want to go to such trouble, we would like to provide you $30 refund and 30 % discount for your next order if you would like to keep this wig.

    • @KeziaMcdaniel
      @KeziaMcdaniel 6 місяців тому

      @@ashleeshan update to this morning email. NOW they wanna offer $45 refund and 30% off. Uhhh No! They finally gave me a return address and as I suspected they were lying ! Returns go to NJ not no dern China ! What’s worse is despite them sending me the wrong wig they STILL want me to pay for shipping AND they said they are deducting an ADDITIONAL $20 from my refund!! This company is DEPLORABLE!

  • @veronicaanthony165
    @veronicaanthony165 3 місяці тому

    Thank you! I just dodged a bullit! On Facebook, the wig I wanted to purchase is 109.00 but on their site it's 169.00. Something smells a little shystie😮

    • @ashleeshan
      @ashleeshan  3 місяці тому

      Wow girl, yes save your coins!!!

  • @sistaa82
    @sistaa82 5 місяців тому

    glad I haven't problems with them..
    Cuz I love the quality of theirs their hair and styles are very unique..

    • @ashleeshan
      @ashleeshan  5 місяців тому

      Wow! I’m glad that someone has had a better experience. I love to hear that💕

  • @theresaogletree8493
    @theresaogletree8493 5 місяців тому +1

    This is horrible,I had two wigs in cart,will not place order now,Thank You

    • @ashleeshan
      @ashleeshan  5 місяців тому

      Yes, you’re welcome. Save your coins

  • @honeylove777
    @honeylove777 7 місяців тому

    Yes, I Like Hair is a scam company. I ordered the Mullet wig, and it looks NOTHING like the wig on line...I am currently trying to get a refund and they sent me some kind of address to some building in NJ... too much to type

    • @ashleeshan
      @ashleeshan  7 місяців тому +1

      Whaaaaat?! That is crazy! Hopefully you get your money ASAP, that’s ridiculous 😠

  • @feleciacarpenter4022
    @feleciacarpenter4022 3 місяці тому

    Thank you so much for this video! I was so close to ordering from this company.

    • @ashleeshan
      @ashleeshan  3 місяці тому

      You’re welcome, thanks for watching. Save your money sis💕

  • @ashoundae89
    @ashoundae89 7 місяців тому +1

    Glad I watched this before I ordered

  • @daisydreams27
    @daisydreams27 8 місяців тому

    They may give you a wig alright but the quality is a whole different story. I bought a $179 yaki wig and it may be my biggest wig purchase regret to this day. Their yaki is not as soft and pliable as you see in the influencer reviews. It was stiff and not easy to style. One side would not stay down at all.

    • @ashleeshan
      @ashleeshan  7 місяців тому

      Girl, for real?! They need to be held accountable for all of this. They asked me to take this video down but I’m like why?! When so many people have experienced problems with them!

  • @reneemixon3994
    @reneemixon3994 3 місяці тому

    Glad you received your refund. I follow a very strict rule, never order anything from anybody without investigating the company. Even products on sold Amazon (they offer the king of FAKE products). Why didn’t you just dispute the charges with your credit card?

    • @ashleeshan
      @ashleeshan  3 місяці тому

      Thanks girl! Yes, I am doing that from now on!

  • @bettyanglade3374
    @bettyanglade3374 5 місяців тому

    This happened to me also I spend $169 on a wig they send me a trash, unbelievable

    • @ashleeshan
      @ashleeshan  5 місяців тому

      Oh no! I’m sorry that happened. 😞 nothing worse than losing your hard earned money

  • @AmberNeely-v8h
    @AmberNeely-v8h 3 місяці тому

    Does anyone have the shipping address for these people !? I too bought 300+ wig from them and it looks terrible!! I have 13 email exchanges with them and they refuse to send me the return address. I am beyond frustrated. Can you guys share how you got things resolved? I wish I saw this video before purchasing..

    • @ashleeshan
      @ashleeshan  3 місяці тому

      Hey girl! Unfortunately I don’t have a shipping address. Like you, the only thing I have is the email address. I hope you get your money back!

  • @tannsmithp
    @tannsmithp 4 місяці тому

    If you use paypal, you wont go through this. They do not play. Terrible! So sorry this happened. Call your credit card company and report as fraud if you didnt use paypal.

    • @ashleeshan
      @ashleeshan  3 місяці тому

      Thanks girl! I didn’t even think about PayPal 💕

    • @symone9156
      @symone9156 3 місяці тому

      @@ashleeshan I only use PayPal or a credit card, even when I know the company is reputable.

  • @msbelinda6467
    @msbelinda6467 7 місяців тому +2

    Thank you sooooooo much for the video.. No check out for me .

  • @canza4663
    @canza4663 7 місяців тому +1

    Damn i just ordered a freaking wig

    • @ashleeshan
      @ashleeshan  7 місяців тому

      Girl smh I’m sorry.. hopefully your experience isn’t like mine 🤞🏽

  • @sanniyahsloan
    @sanniyahsloan 6 місяців тому

    Opp thank you for this. I won't be purchasing from them. Did you receive your money back?

    • @ashleeshan
      @ashleeshan  6 місяців тому

      You’re welcome 💕Yes, they ended up sending me my money back.

  • @wonderful7090
    @wonderful7090 6 місяців тому +2

    I was just about to order from them.

    • @ashleeshan
      @ashleeshan  6 місяців тому +1

      Glad you were able to save your money!!

    • @wonderful7090
      @wonderful7090 6 місяців тому

      @@ashleeshan yes indeed me too

  • @judithgalliotte39
    @judithgalliotte39 7 місяців тому

    That is horrible 😡