The problem comes from the shaft moving forward. Even if tightened at 50 Nm, the clamp cannot prevent it from moving even slightly, which alters the USB-C connexion. When it happens, you have to push back the wheel and connexion get restored but that's not serious. The metal shaft moves inside the plastic mounting, the only solution would be to drill and have a bolt that would keep the two parts together.
Buddy seriously you have not pushed the usb c on the shaft all the way in and it is just at the verge of disconnecting. Had that problem myself loosened it pushed it all the way in and retorqued it and it was fine. The real issue was the single screw clamp that is replaced in the QR2 with a double screw clamp for more even distribution of the torque. They used to sell those clamps on eBay for fairly cheap. But realistically after I pushed it all the way in and torqued it properly had no issues. Enjoy your QR2!
Thank you for your comment,,and honestly I know that the USB thing was the most common problem, but I am 100% sure that was not what was happening here.
Push the shaft all the way in and bending your wheel weakens the plastic and potentially bend your aluminium shaft which will lead to a more catastrophic failure
Buy the qr2 for the base and the wheel rim you will thank me later no more dissconection issues. Nvm I see you finally did it! Yay yeah thats the fix for sure. It allows it to stay in more and better. Also please get the alu qr2 for the rim like for real so much better. Even helps details come through due to no flex. When I say no flex I mesn no flex! Everybody should stay away from lites wether its 1 or 2. Ive never used a lite ive always used qr1 since 2019 the alu one ans now im on the dd+ with qr2 but yeah I was never going to get a lite version of either.
I have seen problems with qr1 lite. Reddit is filled with it. I recently had problem with f1 esports wheel and qr1 metal. Had to restart the base a few times
Why are people still throwing money at this terrible company, look at the amount of play in the wheel when you 'shake' it! I wouldn't pay £400 for this wheel let alone more than double that. People need to man up and start boycotting them ASAP!
I was on the Fanatec website last night and I wanted to buy the BMW wheel but without the Black Friday discount I can't afford a QR2 along with it. I'm bummed. I really wanted that wheel.
Mines the same only got in Oct 23, Two rma returns and them saying that q2 would fix it!! So they are saying I should pay to rectify their defective product! I really regret buying fanatec. It’s going back to them yet again tomorrow. So sick of it .
I’m having similar issue wheel doesn’t fail but when driving at high ffb wheels loses a bit of torque like it’s to hot or something but I was under the impression dd wheels did not do this any thoughts
Exactly, I've got a g29 and looking to upgrade. I won't be touching fanatec though, shame they have stolen the market for dd on ps5 unless you have nearly £1500 for a logitech Pro it the only choice we have.
The problem comes from the shaft moving forward. Even if tightened at 50 Nm, the clamp cannot prevent it from moving even slightly, which alters the USB-C connexion. When it happens, you have to push back the wheel and connexion get restored but that's not serious. The metal shaft moves inside the plastic mounting, the only solution would be to drill and have a bolt that would keep the two parts together.
This is why you need to upgrade to qr2 now lol for the shaft and the wheel.
Buddy seriously you have not pushed the usb c on the shaft all the way in and it is just at the verge of disconnecting.
Had that problem myself loosened it pushed it all the way in and retorqued it and it was fine.
The real issue was the single screw clamp that is replaced in the QR2 with a double screw clamp for more even distribution of the torque. They used to sell those clamps on eBay for fairly cheap. But realistically after I pushed it all the way in and torqued it properly had no issues.
Enjoy your QR2!
Thank you for your comment,,and honestly I know that the USB thing was the most common problem, but I am 100% sure that was not what was happening here.
Push the shaft all the way in and bending your wheel weakens the plastic and potentially bend your aluminium shaft which will lead to a more catastrophic failure
Buy the qr2 for the base and the wheel rim you will thank me later no more dissconection issues.
Nvm I see you finally did it! Yay yeah thats the fix for sure. It allows it to stay in more and better. Also please get the alu qr2 for the rim like for real so much better. Even helps details come through due to no flex. When I say no flex I mesn no flex! Everybody should stay away from lites wether its 1 or 2.
Ive never used a lite ive always used qr1 since 2019 the alu one ans now im on the dd+ with qr2 but yeah I was never going to get a lite version of either.
I can also vouch for the qr2 bundle, its excellent, night & day difference in performance.
Yes no more knocking noise in the wheel and shaft connection
I have seen problems with qr1 lite. Reddit is filled with it. I recently had problem with f1 esports wheel and qr1 metal. Had to restart the base a few times
Why are people still throwing money at this terrible company, look at the amount of play in the wheel when you 'shake' it! I wouldn't pay £400 for this wheel let alone more than double that. People need to man up and start boycotting them ASAP!
I've also upgraded my DD Pro to the QR2. No issues so far.
How did you order? It says on fanatec website it's available until February 😮
Not if you ordered when they were preorder the first time. I had mine a week after ordering on first preorder
I was on the Fanatec website last night and I wanted to buy the BMW wheel but without the Black Friday discount I can't afford a QR2 along with it. I'm bummed. I really wanted that wheel.
Yeah its a pain. also I think that wheel looks good but is way overpriced.
Check your USBC connection at the back of base
Fanatec. It's a bad company and bad customer service
Ola e comprado un volante igual hace 1 semana cuanto te a tardado el llegar el tullo gracias 😊
Mines the same only got in Oct 23, Two rma returns and them saying that q2 would fix it!! So they are saying I should pay to rectify their defective product! I really regret buying fanatec. It’s going back to them yet again tomorrow. So sick of it .
I have the same problem and have sent it back and am waiting for the results
Thanks for your comment, if you don't mind, keep updated on whatever happens. Thanks
I’m having similar issue wheel doesn’t fail but when driving at high ffb wheels loses a bit of torque like it’s to hot or something but I was under the impression dd wheels did not do this any thoughts
I've seen somewhere it might be an electronics problem but aren't really sure.
good evening, what model of cockpit do you have, it looks very good quality
It's Racing Bear, but I guess it is from China since I bought it bundled with the DD Pro
Hola, después de hacer el cambio a qr2 te volvió a suceder el error?
No, tudo es normal ahora. Lo problemas son con el QR1 lite
@@pjcarochas muchas gracias, daré El Paso a qr2 para poder volver a disfrutar saludos
I have the Same Problem but with QR1 🤷🏻♂️
Ya see how much that wheel wobbled when he shook it that didn't look good I think I'll buy the logitech
There are many other companies, not just Logitech. Better quality than Fanatec. Fanatec is a lot of sponsored advertising.
Exactly, I've got a g29 and looking to upgrade. I won't be touching fanatec though, shame they have stolen the market for dd on ps5 unless you have nearly £1500 for a logitech Pro it the only choice we have.
Wise
Firmware update