Deleting the upper & lower filters worked for me also. Thank you!!! I am amazed Microsoft doesn’t do this automatically. Such a simple fix. I spent many many hours looking for a driver-related solution.
Just wanted to say thank you. My pc 'had' a dvd drive - don't use it that much but wanted it 'back' more out of principle. Your method of adding registry worked perfectly thank you.
My luck, nothing worked. But, I thought I should simply try a different SATA cable. So I unplugged the SATA cable from an additional hard drive, plugged it into the CD-ROM Drive and the drive works! So I've got the cable to blame which is strange because I've never experienced a dodgy cable. But thanks very much for your kind help buddy.
Thank you so much the first 2 steps fixed my DVD drive I tested it with a CD 💿 and it worked . I thought it was broken turned out it was just faulty hardware that needed troubleshooting thank you man .
the second part of the reg editing of the deletion of the upper/lower filters saved me literally just now on someones machine for the USB and Bluetooth .... you are star thanks :D
Published 2 years ago, But found it helpful today. Thanks!! Could find my DVD drive and following I think the 3rd step on device manager, I was able to find a solution. Thanks for this. I really appreciate.
Good video! I used to have this problem back on a old computer that was on Windows 8 at the time but with the release of 8.1 never encountered it again.
@@Britec09When I open that folder 4d36e965-e325-11ce-bfc1-08002be10318, there is only option - LastDeleteDate I don’t have LowerFilters or UpperFilters, only LastDeleteDate. Shall i delete it?
Thanks for a great video...it fixed the issue with the registry steps. Keep the great work. I follow you for a long time...Really a great job. Thanks again...
A very big thank you from Dubai. You made my day...i was desperately trying to revive my LG One Touch GSA- 5169D which for no reason stopped working. I tried the lower filters delete option and voila it worked!! Thanks once again, as its because of you i could see the video on the DVD that i recorded many years ago of my 2 kids when they were toddlers. Not to mention i was also looking much younger in that video lol. Have a great day Cheers - Anthony Pereira
Thanks for a great video. I ended up going to Device Manager and the IDE ATA/ATAPI controllers and found I had two of everything. I deleted the duplicates and restarted. The drive worked after the reboot. However, when I returned to the same Device, I found the duplicates where back.
Check that your drives are on the right SATA port, if you have more than 2 SATA PORTS IT COULD BE YOUR DRIVES HAVE BEEN CONNECTED ON THE WRONG SATA PORT, CHECK MOTHERBOARD MANUAL FOR HELP, IF NOT CHANGE THE SATA PORTS AROUND E.G SATA 0, 1 etc
those pesky upper and lower filters! thanks for this, it worked perfectly! I don't understand why this happened in the first place. It was working fine when I used it last.{whic was a while ago}! But still; why does this stupid crap keep happening!! It seems every time there's an update, something stupid happens! it's such a ball ache! But hey! at least there are people out there like you to put us right again. Cheers!
I think Microsoft is slowly disabling the basics that made pcs a pc to try charging for all the parts now. Only they dont inform us, and their updates just forms of computer sabotage now. Fixes now involve having to buy all new gear, or bring it to a shop which will sell all new gear. The only fix is to be techie that knows the old systems an can see what was changed and the workarounds.
@@shelleyofthered9062 You just never know what's going on with these computers. it seems like you get one issue straightened out then there's another. I think I learned a long time ago and never ever going to be able to learn everything. like you say you just don't know what Microsoft is doing. Damn If it ain't one thing it's another. Keith
Dear Britec09, thank you for making and posting this video. Question: ¿will this work to install the correct driver for an older DVD-CD drive? (I'm wanting to upgrade my 10 year old Gateway PC [AMD Phenom 9500, Vista, 3GB RAM] to a newer AMD Ryzen5-3600). I'd like to reuse the existing DVD-CD drive, (has very little use), and I have back up CD-R disks with pictures/data, & I'd still like the option of listening to music CDs while using the PC. The new gaming PCs don't come with a DVD drive, (but I'd like one). So, I'm hoping to use my old case, or, purchase one with an external slot for said DCD-CD drive. I just don't know if it's possible to reuse said DVD-CD drive, or need to purchase a new one. (Budget's tight, and reuse would help). Any comments, suggestions welcome. Thank you. God Bless. tonyd\.
It turns out that it's not been shown on Device manager for some reason and after scanning I got it, great video mate Next time make sure to mention it earlier 😊
Hi! I uninstalled the DVD ROM and SCAN for changes (it then got reinstalled) and had to update my manufacturer drivers (motherboard, chipset.. .etc etc), it's a DELL. NOW IT'S WORKING! ANTIKA DVD PLAYER (from AMAZON) with DELL Latitude 3500 WINDOWS 10. WORKING ++++++
I have the same issue with an Optiarc Drive. Nothing so far has helped and I'm currently working through all the suggestions in this video. Now I'm at the RegEdit UpperFilters thing and in the folder there are neither upper nor lower filters... What should I do?
Thanks for your advice but my PC add devices don't show in control another device. I've tried some of the thing your suggested. Will try the reg edit tomorrow thank for your help , had just Google a page came up with everything you expected. Thanks great video's
FANTASTIC! This Worked @ 6:35 regedit UpperFilters or LowerFilters - LowerFilters was the only one there to delete. Novices might create restore point before attempting, but worked after LowerFilters was deleted. DVD-RW is BACK in action baby! HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e965-e325-11ce-bfc1-08002be10318} UpperFilters or LowerFilters
Windows 10 wasn't recognizing the DVD drive. The tip about using Device Manager > Action menu and, "Add Legacy Hardware," which opened the Add Hardware Wizard and used it. That worked on my system.
Solutions: If you are using Windows 10, you will need to buy a DVD encoder since Microsoft stop including the MPEG2 license after Win8. PowerDVD is what I use. Try a CD/DVD/Blu-Ray cleaner this will help restore/preserve the usability of your optical drive's laser lens. *Check the DVD video disc you are using. Warner Brothers are putting out DVDs that do not playback on older DVD drives.* Family Matters disc have only works on my BRD drive, not my DVD.
Mr Britec, please do a video to show how to fix windows 10 not displaying all computers on network discovery. This happens all the time, when you click on the network folder it only shows 1 or 2 computers where there should be 10, yet to can still access them by typing the network address. BTW love your videos
Uninstalling the SATA drivers worked. Thanks ! Of all the versions of windows I have used 10 is by far the worst. I have had fewer problems with ALL other versions of windows combined compared to Windows 10. Its "fixed" partitions that weren't damaged (and destroyed data) , changed permissions, changed partition owners, hidden files I downloaded, and lost my DVD drive. Why worry about viruses ? Windows 10 will make your computer unusable all by itself.
i have followed all the steps in your video. however when i get to the options to delete the lower or upper filters, this is not listed on my pc. therefore, i am stuck because i do not know where to go from here. it list a "LastDeleteDate"!!!! where do i go from here.
My laptop and my PC has almost the same problem. Laptop recognizes DVD-RW disks but "windows can't finish the formatting". PC has the problem that it only can format for a while and also install files to it without them going to the queue, but after a while every single DVD won't be recognized by the PC. "Insert disk in the drive E:" pops up every single time. Gotta try this tomorrow.
My problem is that my computer see,s the game disc, installs it, but every time I click open I get a message to insert the disc now. The problem is that the disc is obviously in the external cd drive. I managed to get the game to play previously so it isn't an issue with the game itself.
None of these worked for me and I did single one of them. Still cannot find my CD player in control panel or device manager. The only thing I know that it has power.
Regedit worked! Pretty much as you said. But I didn't have any upper or lower to delete, they weren't there. So I deleted the other files. Restarted the computer and DVD showed up. Thanks!
Thanks for the video, but neither uninstall options, troubleshootings or upper and lower filters are visible on my computer. It still doesn't work at all :/
I was watching one of these videos but sorry I accidentally skipped it and ended up watching yours. Oh well not to worry. Thank you this is useful to me. I was trying to find out how to play PC games on Windows 10 from CD Rom discs. Like Colin McRea, Zool, Sega Rally, True Crime, Road Rash and even other games like Off Road and Freedom Fighters. Please feel free to help me!! I know how to get them to work but why does my HDD not recognise the discs? They would have worked fine on Mum’s old Windows XP PC Toshiba Celeron and my older Lenovo Windows 7 with HD graphics. Of course I did read the graphics cards compatibility on the cases and versions of Windows, and thought yeah they do work fine. But then I can’t play the games for some strange reason.
IT WORKED! I knew my problem was at the REGEDIT steps. I got messed up reg keys/ drivers after MOBO changed. Thanks so much for all the thorough steps! God bless you!
Hardware and Devices troubleshooter, which seems to have been deprecated from Windows 10. Technically, the Hardware and Devices troubleshooter hasn’t been removed entirely from the Windows 10 operating system per se. Rather, it has been “buried” or hidden within the Windows 10 v1809 or later.
(01:58) Mine doesn't have that "hardware and devices" option and the first method of detecting it by using the control panel doesn't show the the device either. The device in question is a knup (kp-le300) for CD/DVD
I'm not seeing the upper and lower filters, any ideas what else to do? I tried everything else in your video, I do not see the DVD drive in my Device Manager, or even in BIOS. I have tested the drive on another computer, and swapped out the cable.
Sometimes, this problem may be due to hardware related, and possibly a RAM malfunction. PC dedicates some RAM space for DVD/CD drive operations in its memory map. When one RAM board starts malfunctioning, the device manager gives you a PCI error (PCI is the name of the motherboard bus), but does not exactly tell you exactly where, and what is happening with the onboard RAMs. You will see no DVD drive in your device list. Make sure to remove every RAM from your motherboard, and insert two at a time until you see your CD/DVD drive in the device manager list. If you accidentally insert the first pair of malfunctioning RAMs on your motherboard, this time the ON/OFF button of your PC blinks orange with a blank screen, indicating the one or both RAM boards are bad. I found out this, spending almost the entire day today. I hope this is useful for troubleshooting :-))
Brian Hello,I had a similar problem with all 5 of my windows 10 pro computers after the spring update. The drive will show up,but when you put a blank disk in windows would say file system on disk not recognized. I had to go to local services an enable Shell Hardware Detection. It was off on all 5 computers.
Deleting the upper & lower filters worked for me also. Thank you!!! I am amazed Microsoft doesn’t do this automatically. Such a simple fix. I spent many many hours looking for a driver-related solution.
I only got upper filter no lower?
i dont even have upper lower filters to delete
Just wanted to say thank you. My pc 'had' a dvd drive - don't use it that much but wanted it 'back' more out of principle. Your method of adding registry worked perfectly thank you.
In my experience troubleshooter is completely useless on everything.
Agreed
My luck, nothing worked. But, I thought I should simply try a different SATA cable. So I unplugged the SATA cable from an additional hard drive, plugged it into the CD-ROM Drive and the drive works! So I've got the cable to blame which is strange because I've never experienced a dodgy cable.
But thanks very much for your kind help buddy.
Removed lower filters and all is back to normal.........thank you so much!!!!!
I was so FRUSTRATED that I couldn't get my work out DVDs to play in my laptop. Turns out all I had to do was run the troublshooter! Thank you so much.
in 2019, they updated their "Rubbish" OS and made the troubleshoot option invisible. Microsoft and their legions are awful.
yeah why the hell they vanish the option.They do experiments gaddamn.
Salute paul from Hellas Athens.
This worked! I was almost to the end of the fixes, but it finally worked, Thanks!
Thank you so much the first 2 steps fixed my DVD drive I tested it with a CD 💿 and it worked . I thought it was broken turned out it was just faulty hardware that needed troubleshooting thank you man .
the second part of the reg editing of the deletion of the upper/lower filters saved me literally just now on someones machine for the USB and Bluetooth .... you are star thanks :D
Published 2 years ago, But found it helpful today.
Thanks!! Could find my DVD drive and following I think the 3rd step on device manager, I was able to find a solution. Thanks for this. I really appreciate.
Yes Its working Tq so much ..
That did it! The registry edit trick worked! I finally have my drive back and playing disks! Thank you so much
Good video! I used to have this problem back on a old computer that was on Windows 8 at the time but with the release of 8.1 never encountered it again.
Yeah it used to happen a lot in Windows XP
oh okay
@@Britec09When I open that folder 4d36e965-e325-11ce-bfc1-08002be10318, there is only option - LastDeleteDate
I don’t have LowerFilters or UpperFilters, only LastDeleteDate.
Shall i delete it?
Thanks for a great video...it fixed the issue with the registry steps. Keep the great work. I follow you for a long time...Really a great job. Thanks again...
A very big thank you from Dubai. You made my day...i was desperately trying to revive my LG One Touch GSA- 5169D which for no reason stopped working. I tried the lower filters delete option and voila it worked!! Thanks once again, as its because of you i could see the video on the DVD that i recorded many years ago of my 2 kids when they were toddlers. Not to mention i was also looking much younger in that video lol. Have a great day Cheers - Anthony Pereira
Good stuff, the registry editor worked for me.
THANK YOU!! been looking for hours for a solution! thanks a lot man!
I Have the same problem. Thank you very much for your tutorial Sir. Solution number 5 works for me... More power!!!
Tnx for this! I fixed my corrupted dvd code 39!!!! 😊really helps!!!
This worked for my Dell Inspiron 7586. Same Error with yellow ! at the DVD driver.
Step 2 worked for me. Thanks a bunch!
This worked great to get my drives back detecting again thanks for the video😁
Thanks man! Worked for me! Dell Optiplex 990
Thank you very much, the Troubleshooter fixed the problem x
Awesome, this now fixed my issue. Thank you bud!
Thanks for a great video. I ended up going to Device Manager and the IDE ATA/ATAPI controllers and found I had two of everything. I deleted the duplicates and restarted. The drive worked after the reboot. However, when I returned to the same Device, I found the duplicates where back.
Check that your drives are on the right SATA port, if you have more than 2 SATA PORTS IT COULD BE YOUR DRIVES HAVE BEEN CONNECTED ON THE WRONG SATA PORT, CHECK MOTHERBOARD MANUAL FOR HELP, IF NOT CHANGE THE SATA PORTS AROUND E.G SATA 0, 1 etc
Thanks for letting me know about the "bell". I always just went back to you tube to here your good advice. Now it is MUCH easier!
The IDE Controller Step fixed my issue. Thx
5:19 thank you dude, adding the keys helped as before it couldn’t recognize anything like if I never had a dvd drive.
those pesky upper and lower filters! thanks for this, it worked perfectly! I don't understand why this happened in the first place. It was working fine when I used it last.{whic was a while ago}! But still; why does this stupid crap keep happening!! It seems every time there's an update, something stupid happens! it's such a ball ache! But hey! at least there are people out there like you to put us right again. Cheers!
I think Microsoft is slowly disabling the basics that made pcs a pc to try charging for all the parts now. Only they dont inform us, and their updates just forms of computer sabotage now. Fixes now involve having to buy all new gear, or bring it to a shop which will sell all new gear. The only fix is to be techie that knows the old systems an can see what was changed and the workarounds.
@@shelleyofthered9062
You just never know what's going on with these computers.
it seems like you get one issue straightened out then there's another.
I think I learned a long time ago and never ever going to be able to learn everything.
like you say you just don't know what Microsoft is doing.
Damn
If it ain't one thing it's another.
Keith
Thanks mate! The "LowerFilters" removal and restart done it for me (Lenovo P310).
Thanks very much bro ❤️❤️
Thanks man! Tried trick number three and restarted, and it worked!
thank you this was great most people make a 30 minute video of one way to fix it but you went all out thankyou so much keep it up man
Kailan Paano07 82 7
5:20 Worked For Me On Windows 10 Thank You!!!
Dear Britec09, thank you for making and posting this video. Question: ¿will this work to install the correct driver for an older DVD-CD drive? (I'm wanting to upgrade my 10 year old Gateway PC [AMD Phenom 9500, Vista, 3GB RAM] to a newer AMD Ryzen5-3600). I'd like to reuse the existing DVD-CD drive, (has very little use), and I have back up CD-R disks with pictures/data, & I'd still like the option of listening to music CDs while using the PC. The new gaming PCs don't come with a DVD drive, (but I'd like one). So, I'm hoping to use my old case, or, purchase one with an external slot for said DCD-CD drive. I just don't know if it's possible to reuse said DVD-CD drive, or need to purchase a new one. (Budget's tight, and reuse would help). Any comments, suggestions welcome. Thank you. God Bless. tonyd\.
Thank you sir, it is very helpful 🙏
Thank you very much bro, i had this problem till i saw this vid, i can t thank you enough for this
Thanks bro.
I follow all steps and reboot my pc then i find my dvd icon.
Thanks a lot bro. If you're muslim, May god bless you.
The controller0 solution worked like a charm, thank you, my man!
not allowed on my windows 10. "denied to make new key :("
The uninstall of ata worked for me.. Thanks
Thank you, safe me a lot of frustration, now I can git the player going. many thanks
Well you certainly went over everything thoroughly.
So now I have to get to work.
And try some of these solutions.
Thank you
It turns out that it's not been shown on Device manager for some reason and after scanning I got it, great video mate
Next time make sure to mention it earlier 😊
None of this worked,my computer still isn’t seeing the CD rom and I just took it all apart to verify all my connections were good
07:57 this fixed it, thank you.
This is useless some of these options dont even exist on my windows 10 vision
Same
N-vision
Hi! I uninstalled the DVD ROM and SCAN for changes (it then got reinstalled) and had to update my manufacturer drivers (motherboard, chipset.. .etc etc), it's a DELL. NOW IT'S WORKING! ANTIKA DVD PLAYER (from AMAZON) with DELL Latitude 3500 WINDOWS 10. WORKING ++++++
I have the same issue with an Optiarc Drive. Nothing so far has helped and I'm currently working through all the suggestions in this video.
Now I'm at the RegEdit UpperFilters thing and in the folder there are neither upper nor lower filters... What should I do?
Thanks A lot Brother. It still Works like a charm .
Thank you very much! I was able to solve the problem thanks to you !!
Excellent. Sorted mine. Thank you for sharing
i tried everything but the upper and lower filters are not there for me. Not because i deleted them, they just wont show up
Thanks for your advice but my PC add devices don't show in control another device. I've tried some of the thing your suggested. Will try the reg edit tomorrow thank for your help , had just Google a page came up with everything you expected. Thanks great video's
My troubleshoot options don't have a Hardware and Devices Option.....
FANTASTIC! This Worked @ 6:35 regedit UpperFilters or LowerFilters - LowerFilters was the only one there to delete. Novices might create restore point before attempting, but worked after LowerFilters was deleted. DVD-RW is BACK in action baby! HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e965-e325-11ce-bfc1-08002be10318} UpperFilters or LowerFilters
I'm going to try your methods to see if I can get mine to be recognized.
Keith
WHAT A GREAT PERSON YOU ARE,YOU FIXED TOO CRTITICAL ERROR FOR ME,THANK YOU VERY VERY MUCH SIR.
I'm glad I could help
Windows 10 wasn't recognizing the DVD drive. The tip about using Device Manager > Action menu and, "Add Legacy Hardware," which opened the Add Hardware Wizard and used it. That worked on my system.
Ts really helpful.. May tnx lots
Thxs 🙏🏼
Trouble Shooter worked for me thank you!
Thank you so much for this. This worked.
I love you! you saved me from a big problem
Thank youuuuuuuuuu
Solutions:
If you are using Windows 10, you will need to buy a DVD encoder since Microsoft stop including the MPEG2 license after Win8. PowerDVD is what I use.
Try a CD/DVD/Blu-Ray cleaner this will help restore/preserve the usability of your optical drive's laser lens.
*Check the DVD video disc you are using. Warner Brothers are putting out DVDs that do not playback on older DVD drives.* Family Matters disc have only works on my BRD drive, not my DVD.
I have a 64-bit computer so should I be picking 64 bit instead of 32? None of the solutions I've found on the internet have worked so far.
Mr Britec, please do a video to show how to fix windows 10 not displaying all computers on network discovery. This happens all the time, when you click on the network folder it only shows 1 or 2 computers where there should be 10, yet to can still access them by typing the network address. BTW love your videos
Hi. Thanks for speaking plain for us to understand.
In Troubleshoot mine doesn't have Hardware and Devices. Please help.
me too
Thank you.
Uninstalling the SATA drivers worked. Thanks !
Of all the versions of windows I have used 10 is by far the worst. I have had fewer problems with ALL other versions of windows combined compared to Windows 10. Its "fixed" partitions that weren't damaged (and destroyed data) , changed permissions, changed partition owners, hidden files I downloaded, and lost my DVD drive. Why worry about viruses ? Windows 10 will make your computer unusable all by itself.
i have followed all the steps in your video. however when i get to the options to delete the lower or upper filters, this is not listed on my pc. therefore, i am stuck because i do not know where to go from here. it list a "LastDeleteDate"!!!! where do i go from here.
Worked perfectly for me thanks for your help
My laptop and my PC has almost the same problem. Laptop recognizes DVD-RW disks but "windows can't finish the formatting". PC has the problem that it only can format for a while and also install files to it without them going to the queue, but after a while every single DVD won't be recognized by the PC. "Insert disk in the drive E:" pops up every single time.
Gotta try this tomorrow.
Thank you brother. God bless
My problem is that my computer see,s the game disc, installs it, but every time I click open I get a message to insert the disc now. The problem is that the disc is obviously in the external cd drive. I managed to get the game to play previously so it isn't an issue with the game itself.
thank you from IRAQ you best man
Thank you so much 👌
None of these worked for me and I did single one of them. Still cannot find my CD player in control panel or device manager. The only thing I know that it has power.
same here bro
@@kakakakakakekekekeke5053 Hey, have you tried to switch between the sata ports in your motherboard? I did just that and got it working properly
@@jamesi6262 not yet by the way im using acer aspire e5-411 model 2015 windows 8.1
@@kakakakakakekekekeke5053 Well then I don't know how to help :/
thanks for your help even though i haven't tried it yet thanks 😊
Thanks for the help mate....it's working!!
Works perfectly!!! Thank you so much!
Thank you so much. Was able to solve my problem 😃. DVD drive working now.
Regedit worked! Pretty much as you said. But I didn't have any upper or lower to delete, they weren't there. So I deleted the other files.
Restarted the computer and DVD showed up.
Thanks!
Thank you it helped me..!!!
Thank you !
Thanks for the video, but neither uninstall options, troubleshootings or upper and lower filters are visible on my computer. It still doesn't work at all :/
Problems problems and more more problems !! Great work Windows
I was watching one of these videos but sorry I accidentally skipped it and ended up watching yours. Oh well not to worry. Thank you this is useful to me. I was trying to find out how to play PC games on Windows 10 from CD Rom discs. Like Colin McRea, Zool, Sega Rally, True Crime, Road Rash and even other games like Off Road and Freedom Fighters. Please feel free to help me!! I know how to get them to work but why does my HDD not recognise the discs? They would have worked fine on Mum’s old Windows XP PC Toshiba Celeron and my older Lenovo Windows 7 with HD graphics. Of course I did read the graphics cards compatibility on the cases and versions of Windows, and thought yeah they do work fine. But then I can’t play the games for some strange reason.
IT WORKED! I knew my problem was at the REGEDIT steps. I got messed up reg keys/ drivers after MOBO changed. Thanks so much for all the thorough steps! God bless you!
Made my PC crash. Fuxk this guy
@@R3848 well I couldnt even make a new key entry. big red circle, saying Denied, can not add a new key lol
Hardware and Devices troubleshooter, which seems to have been deprecated from Windows 10. Technically, the Hardware and Devices troubleshooter
hasn’t been removed entirely from the Windows 10 operating system per
se. Rather, it has been “buried” or hidden within the Windows 10 v1809
or later.
How do you find it now?
Insirt a disc in to Drive f problem please solved this issue
I uninstalled the driver, restarted my computer and it never came back. Great.
Its worked ,Thank you 👌
*Very helpful video, Thank You, Britec09=)!*
Thnq Very much for Ur Easy solution Video My Friend
(01:58) Mine doesn't have that "hardware and devices" option and the first method of detecting it by using the control panel doesn't show the the device either.
The device in question is a knup (kp-le300) for CD/DVD
I'm not seeing the upper and lower filters, any ideas what else to do? I tried everything else in your video, I do not see the DVD drive in my Device Manager, or even in BIOS. I have tested the drive on another computer, and swapped out the cable.
Sometimes, this problem may be due to hardware related, and possibly a RAM malfunction. PC dedicates some RAM space for DVD/CD drive operations in its memory map. When one RAM board starts malfunctioning, the device manager gives you a PCI error (PCI is the name of the motherboard bus), but does not exactly tell you exactly where, and what is happening with the onboard RAMs. You will see no DVD drive in your device list. Make sure to remove every RAM from your motherboard, and insert two at a time until you see your CD/DVD drive in the device manager list. If you accidentally insert the first pair of malfunctioning RAMs on your motherboard, this time the ON/OFF button of your PC blinks orange with a blank screen, indicating the one or both RAM boards are bad. I found out this, spending almost the entire day today. I hope this is useful for troubleshooting :-))
Brian Hello,I had a similar problem with all 5 of my windows 10 pro computers after the spring update. The drive will show up,but when you put a blank disk in windows would say file system on disk not recognized. I had to go to local services an enable Shell Hardware Detection. It was off on all 5 computers.
Thanks for sharing and have a great day.
Mine's turned on and my pc STILL doesn't see my dvd player. It shows up in bios but is not listed as a drive and nothing happens when I insert a dvd.
I did as you say and i end up messing with my computer i have to do a system reestore which i was able to do thank you so much for your advice
Thank you so much brother
Thank u a lot bro u r the best😊