Just Because It's New, Doesn't Mean It's Good
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- Опубліковано 28 сер 2024
- All to often I see techs chasing their tails trying to fix in an issue and assuming the new part they put on was the wrong diagnosis simply because the symptom they were attempting to repair is still there. Always go with the data and never assume NEW means GOOD. -Enjoy!
I was a young mechanic at a Lincoln/Mercury dealer. They traded for a couple of years old Caddy and the automatic temperature control wouldn't work. Since I was fresh out of school, they had me diagnose it (no manuals or service information). I checked everything and it came down to the control head. It wasn't a big part, but it was expensive. Got a new one from the Caddy dealer, installed it, and the ATC still did the same thing. My credibility is now in the toilet and I was the youngest guy in the shop. I retraced all my diagnostic steps and still came up with the control head. As I was getting out of the car to tell my sad tale to the service manager, I noticed that I had been setting on the new part. I had reinstalled the old part by mistake. The new one did take care of the problem. I don't think I told anyone at the time.
Sounds like a "Butt Fumble!" LOL
Hey, stuff happens, just another fun day at work.
I've been there. Not when doing auto repair but when doing electronic repair: Remove old component. Set aside so as to not lose it. Grab old component (oops). Solder it on. Wonder why it doesn't work. Realize what I did and quick change it out before anyone sees how much of an idiot I am.
ACH!! Right in the reputation!! I HATE when that happens!
last week i reinstalled the old outer tie rod end
I remember working in a small Gas station from 1976-1980. 2 pumper out front, 2 bay garage. Mostly general repairs, water pumps, valve cover gaskets, etc.
Carburetors ruled the roads. In the absolute bitter Indiana winters, we would tow them in, push them in, pull all the sparkplugs, drain the oil, blast the kersosene salamander to the grill. That was the fix. A huge SUN brand tune up tester would be our go to tool. We thought we were all that, looking at the oscilloscope, wave patterns, cancelling cylinders to compare cylinder balance. We even had a sniffer to put up the tailpipe. Timing belts were popular replacements in the 2.3 ford's.
I recall they had only stationary tensioners, so too tight against the belt, she would whine like a blower ! The GM's ate ignition rotors. Like Eric showed, they would burn a hole through the rotor and ground out to the distributor. Some customers would carry a spare rotor in the glove box/ just like many would carry a spare bal. resistor when driving a Dodge! Anyway, I am sure as Eric and Ivan would agree, it's a bumpy learning experience. I learned much about car's and even more about people, working there. Today, that little 2 bay garage is still there, what memories ... Thanks guys for your video's. Both of you.
I can see the 12 glass pain bay doors as I read this, hear the dinging of the bell at the pump and the smell of exhaust fumes in the shop as we watch the raster on the scope 😥 gosh I miss my dad
@@SouthMainAuto It's hard, time fly's by. My mom turns 90 this May, My Dad gone since 2012. The eulogy was the most difficult thing I have ever done. SMA channel is like a family visit each time I watch. Stay Strong .
Ahh, the Pinto 2.3. Had a couple of those.
@@robertwynkoop68 At least they were non-interference. The 1981 Ford Escort 1.6 was interference and when the belt broke on them they bent valves.
sadly, if that "sun scope" could connect and monitor the spark on todays junk, combined with no catalytic converter and a good nose? the diagnosis would be far easier still
** I forgot good hearing! although I get tricked by power steering pump bypass and belt hiss sometimes thinking there's a vacuum leak, lol
"Just because it's new, doesn't mean it works, trust your data." That's a great quote.
I did three fuel pumps , this on full size Chevy van, out in the field ( service call ) customer purchased the fuel pump from a local parts store , he didn’t believe me that the problem was bad fuel pump , after replacing them three times , I went to Chevy dealer and purchased the Chevy fuel pump and the van started up and ran great , he payed me for the labor . He wasn’t to happy . But he realized, that I was not doing anything wrong , but the a bad pump , he apologized and bought me dinner.
Damn dude that's a ton of work
A buddy of mine put in 3 new batteries in his F-150 and none of them worked. I walked over, after cutting my grass, and watched him install number four. I laughed my ass off when I saw that he didn't remove the black plastic negative cap, which was held on tight by the battery cable!!
I would unfriend him lol
I actually did that once while in a huge hurry 😅 figured it out pretty quickly though
How the hell did he even get the eyelet around it with the cap on it? What a moron. Plastic isn't conductive. You should move, guy will likely cause your house to burn down
You sure that wasn’t you?? Lol
@@scflooring8658 BUSTED!!!
I just wanna say I love your videos. I’m a 27 year old mechanic and I watch all your videos. I used to be very unsure of myself, but I’ve gained a lot of knowledge and confidence watching your videos and it’s helped me in my job. I feel confident with any repair I try now. Thank you for the amazing info
Trouble shooting is for sure a Lot of work
At 1:20 when the hammering started, I was reminded of the time I was working in a mechanic shop, learning the trade in the late '50s. If you hit something more than 3 times with a hammer, the boss would yell. "Don't use force, get a bigger hammer!"
That's awesome 🤣
Eric O' What I like best is that you take the time to Diagnose a problem, and not just throw parts at it! I see your new winter JEEP hat. Never thought of wearing it rolled up like that. Merry Christmas.
"I've been exposed to enough bad parts now, that I just don't doubt it anymore"
New advertising strategy from Dorman: "Not a Sponsor."™
That's why Mr. O prefers O.E.M. parts as I do.
if its a dorman product i never trust it. sean way to many poorly manufactured parts that dont work straight out of the box.
OMG LOL.. Truth!!
😂🤣😂
Dorman junk
The best, most intuitive mechanic I know has always said, “ just because it’s brand new doesn’t mean it works” I thought he was making a fuss about nothing, ‘till it started happening to me !
“Just Becuase It’s New, Doesn’t Mean It’s Good”, initially thought you were talking about the car 😂
I thought the same.
Me too
So did I
Same
I went to O’Reillys to get a rear brake caliper for my 02 Silverado. Walked out the door and set it on the seat and noticed something was off. I could not pry the caliper off the slide pins with all my strength. The caliper bracket was badly bent. I got to use the lifetime warranty within 5 minutes of having the parts.
Reminds me when a customer had a misfire, i diagnosed a bad coil .she said the coil was just replaced 3 days ago. I told her I don't care if it was replaced 1 hour ago, its bad. I replaced the coil (under autozone warranty) . problem solved
At least the first diagnosis was the correct one.
Ya could’ve handled it better though if I’m honest wording wise lol
@@Connlew of course I wasn't an A hole about it . I'm just summarizing so I dont have to type out a book here on UA-cam😂
Was it Az house brand Duracrap?
@@CRAPO2011 sure was
Note to Dealer, "just because it's new, doesn't mean it's good!"😂
Well, I know there are shitty dealers but most dealers out there don't like to buy/sell bad cars.
@@DeatGaming"MOST"
I've sold some bargain bin parts to some sketchy ass "buy here pay here'" shit shows
When I worked at international, customer ran engine(DT466) out of oil, burned up the bearings. Quoted an engine from our part dept, customer selected to get an engine from Jasper. Gets dropped off, I install it, I go and start it up, has a horrible rod knock. I pull the oil pan and can wiggle rod #3 up an down on the crank. I pull the cap and find that they forgot to put a bearing on the rod cap. They just totally forgot it. I check the delivery crate and it had dyno info for the engine even. Called jasper, and the very next day they sent an engineer. He looked at the rod cap, then looked at the dyno paperwork, shook his head, left and made a phone call, and came back in and said a new engine would be here next day. It turns out, the guy who was "running" the dyno was falsifying paperwork and not actually running the engines in the dyno. Jasper paid every cent in labor and extra parts to replace the second engine(second engine was fine) to this day I do not recommend Jasper. And that's how I spent most of May 2017.
Will,
It seems that their customer service is excellent and I bet someone else is running the Dyno testing now!
"Just because it's new doesn't mean its good." True statement. I'd add "Just because it's old doesn't mean it's bad"!!
Just because it's new, doesn't mean it wasn't installed with a hammer.
but it was a rubber hammer....
Every tool has a hammer end. They probably pounded it in with the butt end of the old speed sensor.
Just because it's new, doesn't mean it wasn't opened by a customer, used, damaged then RE-SEALED and returned and put back on the shelf!
My first thought when he struggled getting it out.
It was mended!
I collected my money and drank a beer with the guy. That's how it's done!
It was actually 4 beers if I am honest...
Must be a good friend.
@@SouthMainAuto two cylinders misfiring two beers 4 cylinder 4 beers 6 cylinder six beers 8 cylinder well you get the idea
@@johnbuglioli9967 That's why I love working on V-12s
@@SouthMainAuto Hope he paid for the beers. :)
Eric, I shot UA-cam automotive videos for my job about 10M views and then I retired!! I used a common tripod like yours but I made a three wheeled plywood triangular dolly for the tripod to stand on. Think shopping cart type front wheels. That made it maneuverable so you're not picking the whole thing up and bouncing it around. Not sure if your camera will allow but the older Sony we used allowed you to hook up to a monitor that I placed on the base and used it to see the scene as it was being setup It helped a lot. Good videos, techniques and humor. Gary
your skill level is off the hook.watching and learning some of your diagnostic technique is one of the things that has kept me going through this pandemic.thanks for being you and not some fake hack.Tell mrs O and the kids and the doggies hello from a fan.
The worst was the impeller came off a new water pump. The guy didn't make it a mile down the road.
Now that is a manufacturers defect!
Been there, done that. Mine was a rebuilt water pump.
Those really are a tough one to deal with, so much labor involved to redo them.
yep. honda accord, 25 years ago...probably a 90 or so.......timing belt / water pump job.....over-heated after the job was done,,,but only on long trips.( 30 or more miles) after a lot of parts cannon firing, took the TB and water pump back off, and set the pump on the bench. still frustrated. next morning, lifted the pump up off the bench to look at the impeller, and it was on the bench. the inpeller was free-wheeling on it's shaft. all I would have had to do, id feel it ....before insatlling the first time....I do now.
We sold a Golf like that once. Customer drove 30 minutes home and it overheated. We only ever drove it 10 minutes when it was on the lot. They took it to Canadian tire who pressure washed the engine to see where the coolant leak was...... Then the car was a no start after that. They towed it back to me and I found a huge crack in the plastic coil pack. Sure enough one of the secondary windings was open... Put a new coil in and no start... Tried another new coil still no start. Boss had me pull that car apart for 2 days, looking at wiring diagrams and trying to figure out what was going on. I had no scope then and this was before I went to trade school. Finally I determined that the wiring diagrams I had didn't match the car. Dealer supposedly found a broken wire in one hour. So the next 1999 VW with mysterious no start we sent straight to the dealer. They again charged us one hour and gave us the part because a tech had one in his box. It was a relay with an integrated circuit. The next 1999 no start was a 2.0 turbo passat. The dealer couldn't figure that one out and we sold it as a no start.
This channel is my motivation to continue tinkering on the hoopty sitting in my driveway
What?
no, your motivation will be replies telling you to get off UA-cam and outside in your driveway
@@BangBangBang. can't do that til I'm done with work lol this is my motivation to get my ass out there when I get off
You shouldn't talk about your lady like that. And for frog snacks, let her inside already.
Fired up my 27 year old Grand Am that was taking up space in the garage for the last 15 years! Wife always said "when are you going to get rid of that thing" Well now it's been running fine since July and it's my "winter" driver.
Had a Ford 5.4 3V show up at work with 7 out of 8 pistons installed in it, brand new out of the shipping crate from Ford. Missing the connecting rod and everything.
Thanks for another video. Your professional and entertaining presentation has give this septuagenarian the "kick" I needed to engage in needed maintenance on my cars. Enjoy getting dirty and a sense of accomplishment when I complete tasks. Thanks Mr. O!
After a lifetime of trouble-shooting technical systems, it still amazes me how many people want to take shortcuts. Assuming the new part is good seems like the easy thing to do, but it is the longest road to the truth. Test, test and test again. The truth is always in the data.
Had to put 3 oem fuel pumps in a GMC Canyon before I got a good one. Tested and tested and each time came out as a bad pump. Never let my ground down. Finally after the 3rd problem was solved
When I served my apprenticeship, my boss told me “new” means A- it is made with new material, and B- it has never been used before, BUT it doesn’t mean it is good or correct!
"That's better...and creepy..." 😂
HELP! There's a strange man looking at me in a repair shop! :)
You've got a great sense of humor, man
My wife walks into the room just as Eric says “What a mother loving who who that is”... 🤣
I was literally scrolling through the comments and he said this as I got to yours 😆
The other one qas "cmon baby, we can stretch you out 🤣
I had an engine overheating years ago. Replaced and checked everything. Finally pulled the head. No joy.
What was wrong? The new thermostat was DOA. I now always test them before installation. Between counterfeits, quality control, and plain old **it happens....Yeah.
I saw a perfectly good engine twist a head because they put in a new thermostat that never opened, autozone also.
Good call gonna test my new thermostat i just got off Ebay
@@jwg9338 OEM is no guarantee. This was either OEM or the top aftermarket, I don't cheap out. But even OEM can be DOA. OEM auto parts have been commonly counterfeited, and sold by dealers, for at least 40 years. Spark plugs, oil filters, all sorts of things and damn hard to tell if they are genuine.
I think the scheduled change time is or was 50,000 miles or at every major tuneup. Now? Try to find where they hid it!
If I had a dollar for all the defective "new" parts I have had to eat the labor on I would be a very rich man indeed.
And if you were to be paid the labor you had to eat on them, you'd be on the yacht now...
Defective new parts is one thing if they just don't work.
But when that defective new part takes out something else...
Euro GMs for a time used a twin relay in a yellow case for the indicators (turn signals).
They were common for the contacts wearing out after a few years, easy diag and fix.
However a local shop replaced one and on this occasion they tried the left turn and suddenly the door locks went crazy and the wipers and washers started on their own.
I went to diag, found the relay had an internal short from load side power to control side ground so cooked the driver chip in the body control module. That driver chip controls 6 other circuits.
Luckily a local component supplier had the automotive spec driver chip in stock, for about 50p ($0.60) and it took way longer to get the module out of the vehicle than it did to replace the chip.
Put a claim in to the local factors with a report and they did pay labour and consequential damage.
@@simonparkinson1053 Ouch, lucky on both counts. Fairly simple repair AND you were able to prove the consequential damage. That's always the tough bit, especially if a substantial bill is involved!
I liked the bit about "if I can do it, you can do it" ! such modesty is rare these days ! How nice it is also to hear your USA English being spoken without the dreaded F words that seem to prevail on everything out of Hollywood. Keep up the good work !
Ab so fuckin lutely!
Ignition switch on a early Ford Escape (had intermittent no crank). Got a new, genuine Motorcraft switch.
No crank at all. Ordered another Motorcraft switch. Again, no crank.
Put in aftermarket Spectra switch, cranked every time.
Ouch, that’s terrible for oem
"Go with the data because the data doesn't lie". I know quite a few politicians that would disagree with you. But then again politicians don't fix things now do they...... Sorry had to go there. Awesome video as always. Big thanks Mr. O
"Alternate facts"!
I see no lie here.
Politicians also pay no price for being wrong, either. They can ignore the data at their convenience and never suffer any consequences.
It's akin to something the late Jerry Doyle (Mr. Garabaldi from Babylon 5) often said: "Statistics don't lie, but liars use statistics."
That Nissan Altima from last October where the washer motor wouldn't run is proof it happens to the very best.
Yes sir it is!
I spent $1000 to find out the NEW $60 Distributor cap I bought from advanced auto parts was junk and it wasn’t my intake gaskets or my plugs or any of the other ten sensors I tried it was the darn distributor cap junk out of the box and that is why you test don’t guess!!!! Thanks Eric for showing all of us the correct way to find the problem!!
Another great SMA video. I have had two notable bad new parts. The water pump on a mint 98 Buick and a power steering pump on a 2004 Jeep Liberty. Both were Dorman parts.
Most manufacturers are ok with a three percent failure rate. That means three bad parts out of every hundred manufactured. Of course I'm somehow always the lucky guy that gets one of those three every time.
I get the other two then....🤔
Apparently even applies to boeing...
In what industry do most manufacturers state they accept 3% bad parts?
"Most manufacturers are ok with a three percent failure rate" < ------- Does not apply to Chinese manufacturers.
A good friend had this problem. Married 17 years but divorced to marry Wife 2. Realized quickly that didn't work but luckily Wife 3 fixed the issue.
Maybe fixed the main issue, but tripped every light on the cluster
I've been doing this professionaly for over 30 years, it would take a week to tell you my horror stories! In the 80s and early 90s we rarely had problems with defective parts, it seems likes when we started getting more parts from China that's when it started to snowball! Thank you for putting out more videos lately, I know it's time consuming but it is greatly appreciated! I'm going to do the AC COUPLING feature on my pico on the next wheel speed sensor diag I get so I don't have to zoom so much in to see the pattern. It's a shame the harness was attached to the body in such a tight space or you just could have pulled it out and plugged it in and stuffed it back in !
You hit the nail on the head there ! People forget that the OEM parts and the aftermarket ones all come from CHINA - It is so easy to manufacture cardboard boxes with the GENUINE makers name on them, and "off go the little piggies to market" ! Remember, they are making ROLEX watch FAKES to such a high standard that even the experts can be fooled.
The Chinese have the whip hand. Were are you going to go? So they pump out junk. Doesnt work? Take 80 cents, $12 bucks what ever off our bill. F you, we make it all, you got no leverage, you take what we make.
tape 4 "neo diddley" magnets to drill chuck and spin next to sensor to generate test signal
"Captain, we'll have to reconfigure the neodiddley magnets to generate a waveform through the plasma conduit....".
I no longer call that store NAPA, it's now "NAPA, Not a Sponsor"
That’s Napper, not a sponsor. Gotta get yer NY accents right.
Never any parts available
Junk store
LOL NAPA: Not A Paid Advertisement
Napa..no American parts available
Had a parts store sell me a bad voltage regulator once, went back and swapped for a second one, installed and it was bad too. Went back in and they were doubting me so I said you have a regulator tester right there, check it out. store had 5 regulators in stock for my vehicle and 4 of them tested bad, I left with the only good one they had.
Reminds me of trying to buy my first calculator at KMart; get it home, it's dead on arrival. Mom drives me back, clerk tries it, still dead. We try 5 more, and they're all dead on arrival at the store counter. Wound up buying a different brand.
i bet they put them right back on the shelf
@@rustyshacklefordspocketsqu8162 Nope; this was "old KMart"; we had all the stock they had out and tried them all. She put them in a box with a note on them, apologized for the inconvenience, and we all kinda shrugged. That's back when they actually had customer service.
Had similar issue. Internally regulated ford. Put 5 alternators on after the 5th on that didn't work started to second guess myself and put a pcm in it (ford with smart charging bs) turned out i just got 5 bad alternators in a row. Ordered a 6th from another supplier and worked perfectly.
I had a similar problem on my old Fiero, with the V6. Went through 4 water pumps, before I got one with that was good. And those were the "better" water pumps, with the metal impeller.
at this point I dont install anything without bench testing if possible.
My first time doing a fuel pump on a 95 neon had to drop the FULL tank. It was defective but of course was the last thing I considered at the time given it was a NEW 500$ brand name pump. I checked the car over completely including sensors when lastly checking fuel pressure to find none.
Since then I've caught more than a few bad parts BEFORE installing. Starters in particular...
Eric your videos are gold man. Love your attitude, family and how much knowledge I've gained, thanks!
2011 f150 oem alternator seized from sitting awhile due to a surgery on my foot , new oem 750+ went with advanced auto remanufactured for about 360 start up had to jump it then few days later get in it battery dead, replaced it turns out new alternator not even charging, replaced again next road trip battery light coming on and off turns out was not charging enough to keep up with any more than one accessorie running, finally replaced with oem from dealership fixed everything and never looked back,ego still in recovery. Great video eric as always and keep up the great work best on youtube imo.
Yup!
Replaced a wheel bearing but 3 months later started hearing what sounded like a bad wheel bearing. I kept trying to figure out what else it could possibly be because, of course, it couldn't possibly be the wheel bearing its nearly brand new ... it was the new wheel bearing.
I've seen guys change wheel bearings on chevy Silverado 4×4's , tight'en axle nut where they think it's tight , drive about four days , bearing down again , they are supposed to tourke at 170 ft. Pnds. If not it will kill the bearing .
I’ve seen bearings changed at our shop with aftermarket some that made it 100 miles and some that have made it 2 miles
@@66C10L I have 2011 Chevy full sized 4×4 95.000 ml never changed wheel bearings , hopefully make it till better weather , guess I'll go with GM
Replaced wheel hubs on a 2012 Murano. Used Moog parts. Lasted about four months on the front passenger side. Its the ex's problem now.
Yep, always try to use Timken bearings as they are known for being reliable and way above in quality.
"NEW" definition: Never Ever Worked
Sounds like Biden 😎
@@FredTheLutinoCocatiel Trump's never held a shovel for more than ten minutes.
I experienced something similar on a Dodge Charger 2.7 V6, thinking that what was new would be good. It was leaking water from the driver-side of the engine block. Only two things are there, one is the thermostat, and the other is the weep hole for the water pump. So I replaced what was easiest, a new thermostat + thermostat housing, but the leak persisted. So I went ahead and stripped off the front of the engine, timing chain and all that to replace the water pump. Leak still persisted. Couldn't figure it out until I removed the thermostat housing again... the brass bushings for the bolt holes that limit torque had seperated from the thermostat housing. So while I did properly bolt down the thermostat housing, the bolt was only holding down the bushing, which would remain attached to the block. The housing however, now being seperated from the bushings, would just lift away from the block and leak, just sliding along side the bushings for the bolts (much like a brake caliper slides back and forth on the caliper bolts + bushings). Thank you Dorman for excellent aftermarket quality thermostat housings.
50 years ago, a guy I worked with at Sears diagnosed every electrical problem as "Open short to ground" .
Well one part of the wire is open if it's shorted to ground.
🤣🤣🤣🤣🤣🤣
Hey doctor, what did he die of? It appears that he died because he quit breathing and his heart stopped.
Lmao
I can’t imagine how a shop was set up back in those days. I mean we have it so good now with diagnostic equipment. Balancing tires, misfire monitors, I/R alignment machines. Jeeeeeez
I made that diy pry bar👍. Thanks for the free tip Friday Eric 😎
"Just Because It's New, Doesn't Mean It's Good" So true had that happen with a MSD coil many years ago. Lesson learned!
Yep and never buy the cheapest part! If you can afford get genuine if not then aftermarket good but never buy the cheapest hahaha
The only time the cheapest part is a good option is if you're just doing a quick repair to sell a car. So long as you're selling to someone you dont know or will ever see again that is haha!
If I were replacing a sensor that took more than an hour to get to, I wouldn’t install anything but oem. Because we have all learned that lesson. For example a crank sensor on that very Dodge Journey awd model.
I replaced the crank sensor on my wives Equinox. It's above the starter. The Duralast® One was injection molded and $20. After cleaning the hole it was still tight. With 1/8" to seat I put the bolt in and cracked the flange on the first turn. The OEM Part has a solid flange. Nobody local had it. I had to wait two days.
Must have been a Dorman part. 98% of any Dorman part I have been forced to buy was junk from the package.
The only thing doorman made decent was the 3.8 upper air plenum.
@@ronvonbargen8411 I’ve done dozens of the Ford 2v Triton intake manifold kits they make. No complaints. And I love the “HELP!” Section of Dorman odds and ends at the parts store.
Well...I've repaired many vehicles using Dorman parts...haven't had a bad one yet....reckon I've been lucky so far.
...Why am I getting an AD with Scotty Klimer? I"M HERE TO WATCH A REAL MECHANIC!!!!
Poor Scotty wouldn't like that comment haha
@Death Wish I liked him until I reallized how commercial he'd become and how clickbait his thumbnail & titles became.
Scotty has some good stuff in his vids. However, I watched one where he replaced brake pads without lubing, or even looking at the caliper slides. That seemed like an odd thing for a seasoned tech to do.
@@RToddRothrauff he's become more of a celebrity than mechanic
@@firebladex8586 who cares about clickbait........so petty
Trust the data. Wiser words have never been spoken.
“That’s better....and creepy.” Love this channel.
Every time I go to auto zone, it like buying a lottery ticket.
And then when you take it back for a refund they tell you that you didn't buy it there. The last time they did it to me was over a battery that should have been under warranty. They told me that I had never purchased the type battery at Autozone and that people take batteries from one vehicle to another and try to claim warranty all the time. I told them their employee put the information in the computer and not me. They said NO new battery. I wrote corporate and they never even answered my letter.. Any repairs I have done since then sure as heck don't show up on an Autozone receipt.
I bought a NAPA Platinum oil filter, that had dirt on the threads and smudge marks on the outside. The guy at the counter remarked, "it happens quite a bit around here".
I bought window tint at Walmart twice and both times someone had used pieces of it and put what was left in the package and returned it.
@@blueoval250 Got that beat, I went to buy an air filter from Walmart and luckily I decided to open it, only to see somebody had put their hundred thousand mile air filter in the box and returned it for a refund 🥴 classy!
The worst new to me part I've ever seen was a rebuilt master cylinder. My buddy had a Dodge truck I think 1984. And his master cylinder was going bad. He could tell pedal was getting soft pads are good no leaks around the caliber or the wheel cylinders. And the brake fluid was badly discolored. So we figured it was an aster cylinder. Got a new one or new to us rebuild and put it in flush the whole system in the process and lo and behold that one was softer then the one we were replacing. So we got to do that twice. It was a local auto parts store if anyone can remember what one of those are. They fixed us up with a replacement and they gave us brake fluid to flush the system again, no charge. I miss the days when you'd walk in and talk to the guy actually owned the place and had a vested interest in you coming back. I remember that Dodge was hard on brakes you're too later we had to replace the booster. Talk about a vacuum like holy crap!
I went through the trouble of actually opening up the sealed rubber part of an ABS sensor on my subaru in an effort to access the wiring beyond a short it had. It worked, but big waste of time. I ordered a new one anyway, was never going to sleep well with my "fix" in place.
you know shts bad when the mechanic takes pictures LOL
A simple test for the sensor(removed) is to hook it up to a scope and wave a magnet at it's tip. No pulse, it be toast ...easy peezy.
thank you
It's a magneto-resistive sensor, it has to be powered up to work.
@@fascistpedant758 Yes, he's referring to the variable reluctance sensor, which will produce its own voltage spike when any ferrous metal moves by, close and fast. Even so, those can still be bad even if they do produce a spike. The computer requires minimal voltage and a pattern close to predicted values.
Cool video. Speaking of defective parts: One time my country (not saying WHICH one) installed a brand-new, but defective, president. The "new guy" had all the signs of early failure from before he was even put-in. Unfortunately no diagnostics were ran before hand -- even though there were obvious signs of potential failure right out of the box.
Do we get a full refund or will it be pro-rated?
Asking for a nation...
Thank goodness we have a good one now.
@@machintelligence -- Yep; he cheated fair and square.
All I can say, Jay and Josh are getting an education that even a Vo-Tech School doesn't teacher.
Nothing like real world experience from a master like Eric.👍
Got a new set of rods for a Ford 390 (spun some bearings so the originals were not salvageable). One Rod in the new set was 0.060" longer than the rest and i did not measure each of them so I missed it on assembly (my fault) which resulted in an intermittent knock when the piston occasionally hit the cylinder head under just the right temperature/load conditions. So just because it is new does not mean it is good - or - that it's the right part in the first place. Thanks for the video Eric.
How the heck do any shops stay open working like that other one he was talking about. Like, do they not teach proper troubleshooting? I so love love this channel :)
You would be surprised. Eric O. is an exceptional trouble shooter. Most shops operate on the parts cannon principle.
Automotive Instructor here (Canada). I spend a lot of time with students on diagnostics/trouble shooting, unfortunately I cannot change peoples attitudes. It's frustrating!
I miss the days when all you needed was a test light and oscilloscope. LOL But technology has come a long way to making cars safer and more efficient so I guess I'll keep learning the new stuff as it rolls out. My associate's degree in auto tech is so outdated now. I really need to go back and get up-to-date on all this new tech. But it served its purpose for me back when I was in the repair field 20 yrs ago. LOL
The level of skill you have at being a master mechanic is amazing.
Good video. By the way I received my SMA hoodie. I saw a picture of it. Haven’t tried it on. Been hospitalized with Covid for over 2weeks. Can’t wait to try it on. Also got a SD don’t be a parts changer. Hoodie also.
Hey - Just wanted to say “many thanks” for your bit on the front brake replacement for a Toyota Tundra. It is spot on, and though I had to replace a caliper because I cut the boot when I was compressing the piston, your expertise helped me smack that job in the teeth! Thank you for sharing your gift of mechanical skill with all of us.
You know you can just change the boot
"Just because it's new doesn't mean it's good" sounds like something my wife would say about my girlfriend 😆🤣
Yeah but she`s gotta be better than the wife or you wouldn`t be doing her.
I th9ugh he was going to say don’t drink and drive like I did in the story.
That is just way too expensive
Have had a few new parts over the years that are faulty in my job as an electrician. Also have learnt never ignore other people's repairs as this video shows.
i recently went through an entire box of Levitron 15 amp GFCI receptacles l picked up at Home Depot, thought something was seriously wrong with the house wiring. Did the normal trouble shooting, everything kept pointing to bad receptacle which at first l dismissed because l tried every one of the case of 6 units, still nothing, so l stuck with what the tracing results telling me (regardless of how unlikely it seemed) and went grabbed another 15 amp receptacle, same brand even, and voila! worked perfectly, like all the other ones should have as well but instead were dead out of the box. All of the dead from the box ones were made in China. The one that worked was made in Taiwan.
@@JA-rn5qv one occasion had to go to a break down at an old people's home that had lost power in its kitchen. Got there checked everything through found it to be a new kettle the home manager had bought. She kept saying "it's new it can't be faulty". After proving it to her by plugging other items in and the circuit not tripping out she eventually believed me.
Another great job diagnosing the problem without throwing a lot of unnecessary parts on the vehicle.
You mentioned about the Subaru with bad or malfunctioning mass airflow sensor and that it was the first part he replaced then he fired of the parts cannon trying to get fixed.
I told him it was probably something simple bad wire bad ground and suggested he should see you before adding any more parts, apparently you were the last resort before losing his mind lol.
Thanks for getting my sons Subaru straightened out!!
Eric O. looks like Michael Gross. It’s funny that he uses “Big Nasty” to cause some “Tremors” 😂
I know it's cheesy, but I like those movies.
Eric O " Something crappy like an E Bay part....." Me : Dorman
I bought a car from a dealer. Found out the hard way the ABS didnt work the hard way as I slid through an intersection(back brakes didnt work either). I replaced all the abs sensors for about $45 each. Found out that the ABS bulb in the dash was removed. Every time I replaced a sensor I went back to oreillys and had the codes read. It seemed like I was making progress but I ran out of funds and the ABS still doesnt work. The trac control doesnt work either so now Im just used to it. Sometimes the easiest fix is to just remove the ABS bulb. The trac control off light stays on but its a button and cant be removed though. Maybe when the weather warms up Ill revisit this but there was also a code saying something about the abs actuator. Not sure what that meant but I had to many other things to fix at the time. Thanks for the great videos!
“Enhance! Enhance!!” 😂🤣🤣🤣 well played sir. I love that movie. Thanks for another great video.
You can apply the title of this video to relationships as well.
I added an 18" hemostat to my tools, so I can grab hard in places my paws don't fit.
Yep been there done that,
Got 3 bad alternators in a row. Auto parts store didn't believe it. Said it was being installed wrong. No they were just junk. So yes I feel your pain. I just laugh at bad parts now. "I'm in the zone" as some would say. Ya but I'm still trying to figure out how I got to install a alternator wrong. Lol. Thanks Eric. It's nice to see people like you who know there stuff like myself. Been in business for myself now for 20 years. Stay safe. P.s. dont go in the wrong door Weston will be waiting.
On 2006 Subaru Legacy GT. Power steering pump failed. Went on CarID and got a new (not remanufactured) PS pump. Installed it - all foaming letting air in. Replaced all the gaskets with new OEM ones - still letting air in. Went to dealership, bought OEM Subaru PS pump. Installed - works great, smooth no air.
Out of curiosity, I inspected the hole where PS fluid intake is. There was a groove in the wall of the hole letting air in!!! The tough part came when CarID was refusing to take the pump back, claiming that it was installed and installed improperly!
I wonder if that was a tight fit and they tapped it into the home with a hammer
I'd say it's very likely.
DORMAN'S NEW SLOGAN for 2021 - "Just Because It's New, Doesn't Mean It's Good"
I thought the same thing but didn't see any marks on it as Eric was pulling it out.
@@fentonspicerjr DORMAN: "Because quality is too much hassle."
@@markh.6687
Probably tightened it with the bolt and cracked it
NEW means “Never Ever Worked”
BWD means “Broken When Delivered”
Dorman is Mexican for “Do it Again”
I don’t trust new parts, especially if aftermarket, super especially if it doesn’t look EXACTLY like the OEM part. And if in doubt, aftermarket out, OEM in...
BMW means bring money and wallet.... SURE, we will install your EBAY parts.... see ya REAL soon.....
You mean, dorman is Spanish for do it again
Spent a lot of time with a Kia that couldn't maintain fuel control after a few minutes of running. Another shop installed an O2 sensor. I verified that the sensor worked. We sent that car to the dealer and they installed an OE O2 sensor problem was fixed.
I repair medical equipment and I tell my customers/doctors all the time when they say” but it’s new how can it be bad “ and I tell them just because it’s new doesn’t mean it’s good. And you’re so right you can really chase your tail and spin in circles when you get a new part that’s bad.
To many war storys TO TALK ABOUT. So glad and thankful for all you show YOU ARE A BLESSING.
I was taught in school that New stands for Never Ever Worked
The trouble people can get themselves into by "just replacing everything" is crazy. Funny when they replace teh initial failure with a failed new part, then replace TONS of other stuff and add further issues and further lack of reliability to the car because the parts are usually never oem!
@@volvo09
I bet the customer who owns the car in your example doesn’t think it’s very “funny”.
@@volvo09 well, it happens largely because not everyone can afford a $6000 scope with all the attachments and a $2000 bi directional scanner with a $500 a year subscription fee just to fix their own crap that probably should be more reliable if it was less complicated in the first place.
And to note, it is sometimes cheaper to replace every component in a system yourself with aftermarket parts store crap than it is to pay a shop to put OEM parts in after diagnosis. This is especially true when they load up the parts cannon too. But an example is I just recently had a catalytic converter go bad in an 09 malibu. The OEM cat replacement from the dealership was $1300 for the front cat, another $900 for the rear cat and it turned out the exhaust manifold was cracked in 2 places with leakage.
I didn't check the manifold price at tge dealership but I replaced all three plus both o2 sensors for less than a grand. It's an 11 year old car with 197k miles on it. Paying someone to do it with OEM parts would have cost more than the car is worrh. I likely didn't need to replace the rear cat but whatever, the symptoms are gone, it's drivable and I put 80 miles a day 6 days a week on it going to and from work.
Replaced the fuel pump 3 times within a month on a Dodge Caravan before I got one that actually worked properly. New does not mean Good.
I recommend a DENSO fuel pump if you want to do the job ONCE.
I have had the same issue with Grand Caravan, finally got so good at just jacking up the passenger side and loosing the straps and swap pumps, I could do it in 20 mins...
same.... Autozone pumps kept blowing the internal seal. lady says "i have a warranty" i'll change them all day long for ya.... After the third "free" pump failed, she had me get a carter. no more troubles!
@@rusty1187 Ya, I finally went with a Carter, still going strong after 2 years, customer is happy.
I have been repairing copiers/printer for 36 years and have burned many times by new and refurbished and repaired parts and assemblies, great videos by the way Sir
My wife and I had a journey, it was an 09 journey RT... It was black metallic..black and grey leather..7 in touch screen infinity stereo..sunroof.. 3.7 v6.....it was beautiful....it was also a money pit....and everytime one thing was fixed, something else needed to be fixed...didnt have a lot of miles when we got it either...and about a week after we got it, it had a lifter tap
It's like the old saying "if it ain't broke don't fix it" wise words from my grandpa which I've learned the hard way many of times LoL
I don't suppose you believe in 'preventative' maintenance much...
I hear what you're saying.
I replaced the rear sway bar links on my Mazda with aftermarket crap.
Luckily, I kept the old ones because they had completely ruined the ride quality...
@@mikeisgonz0 it's a Mazda
There's your problem lady!
@@NICK-uy3nl of course I do I change all fluids on any car I buy with oem recommend and if a strut is leaking absolutely. I've just had bad experience with aftermarket and unleashing the parts cannon prematurely in my early years as a mechanic
@@mikeisgonz0 had a similar experience with my scion xb I replaced all my suspension components with aftermarket parts and was worse after the so called "new" parts. Now I try to stick with oem as much as possible unless I know someone personally who had a good experience with it
Brand new OEM starter on Cadillac North Star v8. Oh the fun that was 😡
Bless you and your patience!
Those are easy. When I was at the Cadillac dealership we would remove the upper intake bolts and prop up the passenger side of the intake with a screwdriver to get a swivel socket on the starter bolts and wires. Even the earlier 1992-1994 ones werent that bad.
OMG anything North Star I cringe
I can only imagine
That's alot of works for "towed to the yard".
Got to say mad props to you on shops' cleanliness.had shop 14 years,3 in alley,11 in 3 bay,burgled 4xs.worst was paying snapon bill tools that were stolen.good luck to you
Reminds me of back in the day when I worked in a pump shop. We had a vacuum pump to test the alloy balls and seats for a proper seal. Guy I was training asked why I tested the new set right out of the package and I said "never trust something just because it's new". good way for your customer to lose faith and go with the competition
Went with Bendix, what was a trustworthy brand. Open innerbox, "Hecho in Mexico. Open plastic bag, assembled in Mexico from parts from China, Philippines, Taiwan, Vietnam.
A Chinese part in a fancy bag at twice the cost.
you get what u pay for
"World Sampler Box of Crap"
I had new sensors that didn't work. Years ago I replaced a brake master cylinder 3 times in a few days bc the new replacements were faulty. Man that was frustrating 😤.
About 35-40 years ago (yes, I'm that old) Chrysler-Mopar (or at least some of them) had a rectangular ceramic ballast resistor that mounted to the fire wall. When it would go bad you could almost bet that the new part would be bad also. The parts store said that about 7 out of 10 "new in box" were bad and would come back. Early lesson learned for me. JS
This was actually how I ended up with my 88 Chev for a real cheap price. They couldn't get spark and had replaced everything including three coils. I followed your video on diagnosing spark in the old TBI chevs and found that every single coil they had was shorted, threw a new coil in and it fired right up.
When I first started in this business I laughed when a customer brought me a part that said “made in Mexico”. Today when a customer brings me a part that says “made in Mexico”, (not China) I say thank you. Sad times
Made in Japan, Korea, Mexico, USA, and anywhere in Europe for decent quality.
In my shop I had a bad magnetic tone ring on a brand spanking new oem honda wheel bearing last week. I hate having to do jobs twice, especially when it's not my fault.
I had my mechanic replace a coolant pipe and the replacement piece was bad so the job had to be done twice and I got charged for it
FishFind3000 If you supplied the part I would charge you twice or as many times as the part fails if you wanted me to keep changing it. If I supplied the part I would not charge for labor again depending on warranty for labor & parts I give.
Thats just me and Im not a mechanic.
I did a top end job on my garbagemobile. Shortly after reassembly, I ended up on a wild goose chase trying to figure out what was causing intermittent terrible misfire conditions and cat overheating. It all boiled down to one of the new spark plugs having an internal crack that only showed up when it was sufficiently hot. I can't believe how much time I wasted on that bs.
New several SKF main planet carrier brgs nfg in the 80s at a Boeing overhaul facility. These brgs were being built into Canadian airforce 107 Vertol tandem rotor helicopters. I came across these on a routine buildup insp. Brand new faulty manufacturing; hell of a wakeup call! Great video Eric thank you!