Hertz threatens to have Kentucky woman arrested. She says she did nothing wrong.
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- Опубліковано 9 лют 2022
- An issue that has plagued Hertz users across the country has impacted a woman in the Lexington area, she said. Trinity Johnson says the company falsely accused her of stealing one of their cars, threatening to alert police so she could be arrested.
They threaten her with a stolen car report while at the same time charging her credit card? That would be a false and fraudulent police report.
i say have Hertz shut down for life & have every worker there fired also in prison for making threats, false reports & etc if those workers have banned them for life & homeless
@@havok9001 and the ceo arrested and publicly crucified
@@LightStorm. hope so that kind of person sure never run a job as a owner or a manger & also taken off the street ASAP cuz they the ones that name Karen
@@LightStorm. I don't completely agree with the guy you responded to but I do completely agree with you, even if you're being sarcastic.
@@ArizonaJoshua sorry I should Of used a different word some people may take it as is. But in other publicly tarnish there reputation down to the dust
Hertz sounds like another word for Scam.
Reporting her as stealing the car when its been paid for is fraud at the least.
If the car wasn't stolen then the police are making false arrests based on false information from Hertz, that is also a crime.
Yeah but the rich are protected and the cops by it’s criminal unions! Two different justice system!
Hertz "claims" there's a "glitch" but it has yet to fix it. It's also known that Hertz employees routinely lose the extensions for rental cars being paid for by insurance or the renters. Hetz' "excuses" are just that, excuses and poor ones at that. And to abuse law enforcement with false stolen car reports is an even bigger issue, as filing a false instrument/report IS a crime and punishable with jail time.......
The cops are getting a cut from the deal also! Scumbags!!
Boycott them don't RENT from them...
Enterprise all the way!
They have arrested people for no reason. A whistleblower came out and a man who worked for the FBI was arrested for his rental car. Hertz is a HORRIBLE company.
Hertz has become a criminal racket!
More of a criminal enterprise.
💯
@@kryptosuperdoggaming I see what you did there. 😉
AKA:
An anything goes target
😈😈
@@michaelrains2268 remember that Hertz has gone Lefty with their EVs that are making them lose money? I bet their CEO is a lefty who has planned this.
I also blame the Police - They're simply not asking enough questions - you stop a "stolen" vehicle to find the driver stops willingly, isn't known to police and has the keys and a rental agreement. That should sound a few alarm bells and the police should place a few phone calls and get this straightened out. I'd say they're neglecting their duty of reasonable care.
This has been going on all across the nation, and the response depends alot on the police department. I heard that some departments have been putting additional checks in place as soon as they realize it is Hertz =- or any car rental company - that is calling in a vehicle as stolen, as opposed to a private citizen.
The police will just give the usual response, you know - “I’m just following orders”.
See if they are getting kickbacks
Hertz has been doing this for about 15 years now. The numbers the lawyer gave are low balled, probably because the no conviction rate or hertz drops the case. The courts demanded how many times a year they claim stolen vehicles and it averages about 3600 a year for the past 10 years.
I saw the cops pull into a gas station and they found a "stolen Hertz rental car" that an ex-federal agent had just rented a few hours before. The federal agent was handcuffed and taken to the police cruise. Even after showing the cop the rental agreement and bank statement they kept him in cuffs for a long time.
A different man that also had proof of renting the car spent 7 months in jail to have the case dropped once he was able to get to court.
Hertz is falsely accusing paying customers for theft and it isn't right. Stop doing business with Hertz and it's affiliates. Call your local politicians and demand they look into this. If you have been a victim of this behavior from Hertz then get a lawyer to look into it for you. You may have the right for reciprocation.
I saw a video about these exact situations. I believe a former ceo has come out against them too. I really don't see the motivation for Hertz but they're obviously doing this.
The 230 victims are the clients of this lawyer only.
@@deejo2 I didn't know that for sure. He's always in the news talking about so that makes sense.
Companie in the US are beoming more fraudulent daily
In the cases you cited it isn't Hertz accusing anyone. They previously reported the cars as stolen and police did their job. Hertz just never removed the stolen car report in the system. These were cases of laziness. Completely different situation to this lady.
I work for them. I knew about the problem. Never thought it would happen to me, one of their own, but it did. When we rent cars from the company, the system automatically puts our employee Id next to it. Whoever looks at it in any state knows who rented it or who has it. I drove from Tucson to Phoenix AZ and got arrested there. Spent 11 days in jail. All the paperwork and my employee badge meant nothing to cops.
U better sue them !
@@celestial4120 I have a GED and they pay me $23/hour. I won't sue them. Not sure I'm going to find another job that pays this much with little to no education. And I work from home as a customer service agent. It's as good as it gets, for now.
@@espoespo3557 🙏🏽
So basically Hertz uses the cops as their muscle. Geez
@@espoespo3557 America isn’t for cowards,grow dang spine.
A tiny problem? Allegedly violating basic civil rights is just a tiny problem?
Why would the cops even get involved? This is a civil matter.
Hertz is another example of a company that's dinosaur. The company hasnt innovated and will soon cease to exist. I am never renting from hertz
LET ME MAKE THIS PERFECTLY CLEAR, NEVER, EVER UNDER ANY CIRCUMSTANCES RENT A CAR FROM HERTZ. IF EVERYONE DID THIS THEY WOULD BE OUT OF BUSINESS IN A MONTH OR LESS. DON'T BECOME A VICTIM OF HERTZ, HURT THEM INSTEAD.
In fact, you should never drive a car knowing it was a Hertz rental even if it is from an employer because once you get arrested/processed/jailed the road to clean your image might be very long.
Maybe the cops could stop acting like Hertz’s personal police force?
They should arrest those in the company
Given the large number of false reports, if I were a police chief, I would instruct my officers *_not_* to pull over any car reported by Hertz as "stolen".
Are you kiding ? They love to arrest inocent people - Plus, I bet you they are in on it.
The problem is until the Officers are shown proof that the customer rented the vehicle and is paying on it they have to take the report because Hertz is the registered owner. Once they are shown proof by the "suspect" that should be the end of it if that Police force is semi-competent.
People have been Arrested and thrown in Jail because of this.
Back in 1994 I rented a Hertz Car in Orlando and mistakenly left my Credit Cards at home so I had to pay a $500.00 deposit to rent it.
When I went back to return the car I asked for my $500.00 Deposit back and they tried to tell me I never put a deposit down to rent the Vehicle.
So I looked at my receipt and there it was $500.00 deosit.
So I showed the counter person my Receipt and she said well it says on the Computer I did not make a deposit so I cannot give it back toi you.
So I called the Police and waited for them to come. When the Cops arrived I explained what was going on and The Officer told me this happens all the time at this Hertz rental Location and that there is nothing they can do because it is a Civil Manner.
So when I got home I called Hertz Corporate office and explained what happened and they said they would get back to me which they never did.
So I went to The New York State Attorney General and explained what happened to me and to my surprise this has been happening to a lot of people from New York that rent from Hertz at this Rental Location in Orlando and they are in the process of investigating it.
Well 3 months later i get a call from The New York State Attorney General's Office telling me that I will be getting my $500.00 and a Hertz Card good for 2 Rentals at any Herts Location.
After I used the Two free Rentals I stopped renting from Hertz all together.
OK, but so they got to use your money for more than 3 months, and then, after you took time and effort, they made a good=will customer courtesy gesture that didn't cost them any financial loss and which they were able to tax=deduct as a promotional expense, without there being a record of wrong=doing on their part.
It's hard to call that a win for you.
@@jdrancho1864 Nope, NY Atty General got the Florida Atty General involved and Hertz was forced to pay back all the deposits and were fined $250,000. (Florida resident here)
This should be a notice to everybody never rent a car from hertz and to take it seriously or you might end up in jail courtesy of hertz
Hertz never learned you can't bite the hand that feeds you.
It started with them charging fees on your card without notice or authorization. That happened to me. I was one of the most frequent customers at my local hertz. The local hertz is closed on Sunday. They always processed the vehicle first thing. Luckily I always have a certain cushion in my account. I noticed a large sum came out. They charged me another hold fee but at 700 on top of another 350 for "no return". I called them on it and pointed out it was fraud. They violated the rental agreement. They could see the GPS and would know it was at the location. They said that even though the location wasn't open and because it was processed Monday it was somehow my fault. I quickly escalated it when they realized I caught them in fraud. That if it was not resolved and not only all the money they stole from my account using my credit card information and refund my rental that it would be turned over to my bank's fraud department along with a police report and a lawyer. The agent on the other end rudely asked why I was upset! I asked her if I could steal 750 from her account if she could afford it. I asked what if do not make what I make or someone else you could have ruined their week or families week. I had it escalated to a supervisor he was just as rude. When I explained how they were caught dead to rights stealing using my info and violated their agreement things changed. I called every 2 hours . Last call was if not fixed by close of business I would do what I said. Next day all money was returned, more points added to my account, a refund of the rental and next rental was free.
Free till your arrested.
I wouldn't take a "Free" rental from them😳
All that and your story ends with "next rental". No, there should be NO "next rental" from Hertz for you.
What's sad is Hertz doesn't have the power. THE POLICE DEPARTMENT ARE ARRESTING THESE PEOPLE AND HOLDING THEM UNCONSTITUTIONALLY!
Hertz has stated unless a court or congress makes them change their ways they are not going to do so.
it is illegal to make a false police report!!!
Can you post a link to that statement?
I think you would have to be insane at this point, to rent a car from Hertz.
It helps their arrest quota as well
They are so ridiculous. I am sooo glad I know about this. I will NEVER rent from them. They are going out of business. Everyone needs to watch out for them to rebrand.
You have to HURT hertz by not renting from them ! Bankrupt them !
Exactly!
A class action Lawsuit to the tune of Billions would break em as well
@@Rink03 It will never happen considering you give up your right to sue in class actions when you sign the agreement. You agree to arbitration.
Yup. UA-cam Hertz rental nightmares and you'll see tons of these similar stories. One person in GA was arrested for 7 months for a rental car that he legally paid for and finally had the charges dropped by the judge
I’ve had a rental car since December after an accident. Luckily it’s with Enterprise.
This is something the FBI needs to investigate because of this issue happening in multiple states
What can the FBI do? It's a state by state case not federal. The Federal Trade Commission can and should get involved though.
In my opinion this say more about the failure of the Justice System than anything else, to have a company get way with doing this for so long.
Not when the government is in cahoots.
She’s a lucky one! Most of these stories are way worse! One gentleman was locked up a put away for seven months because of hertz. Hertz has it coming!
Completely different circumstances in his case. The car he rented had been stolen and finally recovered, hertz just never cleared the stolen car report from the database so when cops run the tags it comes back stolen. This lady is in a totally different situation.
@@Plasmastorm73_n5evv the gentleman DID NOTHING WRONG AS WELL! Not completely different. Hertz is a trash company!
How come the police departments are not included in these lawsuits 🤷♂️
They are doing their job
@@dayseyenavajo3925 since when the police became a repossession company !
Qualified immunity. Anyone can call in a car as stolen. It's up to the courts to decide if there is a case.
The police has no reason to arrest anyone once they showed a proof that they rented the vehicles legally
@@taifhassan7936 This has been a nationwide issue and different police departments have responded differently.
While some even have refused to accept a stolen vehicle report from a car rental company in the same way as when the report came from a private owner, others, especially cops in the field, have very limited information. All they know is that they have a "stolen vehicle" in front of them. They don't know the backstory. They treat the situation like the driver might have hi-jacked the vehicle at gunpoint.
Many people had their rental contract and were able to get out of the situation, but they had the cuffs on the entire time.
All in all, not a situation you want to be in.
They have been doing this to people for a while. Some people unfortunately have criminal records now and have ended up in jail because Hertz keeps filing police reports for stolen vehicles. They deserve to be sued for everything their worth and shut down for good. Messing with peoples lives like this is horrible.
They don't have criminal records, i.e. a criminal conviction, but they all have an arrest records now. The arrest record stands regardless of how bogus and unfounded the charges are, even if the charges are being dismissed as soon as they are presented to a judge.
So basically they make more money by falsely accusing innocent people of theft than they do from renting cars?
Understood.
"Hertz, don't it"
I have had no car accidents, nor have I rented a vehicle in over seven years. They towed my rental car away, and reported it stolen falsely.
This is criminal. There should be a class action lawsuit to decimate Hertz into financial oblivion and criminal charges against executives who approved the policy of using false police reports.
Put their leadership in prison
The people that authorized those actions and the stolen reports need to me charged with a crime. They also need to be charged for running a criminal enterprise.
This is a civil issue, not a criminal one. Hertz already knows who these people are and has a contract with them. The police should NEVER pursue these cases. If Hertz thinks a customer they have a contract with has kept a rental car too long, it is up to Hertz to hire a repo company and then try to sue that customer in court. That still does not make this right, but the police should not have ever been involved in these cases. Simple solution in the future: do not rent from Hertz.
Some police departments, a few I should say, are doing this. They don't accept a stolen vehicle report unquestioningly if it involves a car rental company. But fact is, because cops are armed , Hertz is putting people's lives and health at risk.
👎
It's a criminal one when people get arrested, put in jail and charged felonies for something they never did
@@Rink03 You misunderstood my comment. Read the third sentence. "The police should NEVER pursue these cases." That means that if Hertz had pursued these customers civilly instead of criminally, then NONE OF THEM would have ever been arrested. No one gets arrested if "police ... NEVER pursue these cases." Also, the police should have told Hertz to pursue these cases civilly since Hertz already had a contract with their customers (unlike some unknown person who steals a Hertz car out of a lot).
This does not need exhaustive investigation … just lets Hertz them by doing them a favor and not renting from them!
No, this is unlawful behavior by Hertz. They need to be held accountable in court. To bring a successful case you need evidence. The more the better.
@@jdrancho1864 absolutely agree!
Hertz is terrible.
Hertz charged a gas fee of $275.00 to a customer who rented an electric car that was returned with a 96% charge, the same as it was received. Hertz should run a new ad campaign using the old TV commercials with OJ Simpson running through an airport to improve their image. I wonder if the law firm representing them is Dewey, Cheatem & Howe.
This keeps happening to sooo many people.
I worked in collision industry 51 years . Did alot of work for rental companies. Hertz always wanted estimates for damage that didn't exist. I refused and banned them from the shop. What hertz is doing is running a fundraiser!
Use Facebook and Twitter tell all ur friends and families and have ur friends tell all their friends and family.....in no time this company can go out of business
A few years ago I rented from Hertz for two days. FL to PA, one way, and returned car. I got a receipt.
Spent a month in PA and just before returning to FL, my debit card was denied at a restaurant.
Hertz said I returned car to Kentucky (I've never been)! Charged over $2000. Left me in PA with no money in account. If their computer says it's so, that's what you did! Apparently idiots in Williamsport didn't correctly close out my rental. Took ABC Action News consumer advocate to get most of my money back.
Don't rent with a debit card! (I now have a credit card for such occasions)!
Next time use a credit card not a debit card.
Insurance fraud. How many of these "stolen' cars has Hertz collected claims on?
They wouldn't be able to collect. Hertz, like most rental car companies, is self insured. That said, I would not be surprised if they were able to make some kind of accounting entry that makes their financials look better the moment a car is reported stolen...
That was my first and last experience renting a car.
I will never rent from hertz or its brands ..... seen way too many of these stories from several states.
Never, never, never…
Rent from Hertz.
These victims need to sue Hertz and everyone needs to boycott this horridly corrupt company.
It *_is_* horribly corrupt, but you'll be happy to know that the victims *_are_* suing Hertz. I believe there are currently 231 victims suing the company. I wouldn't be surprised if that number increases as time goes by.
And yes, boycott Hertz, Dollar, and Thrifty (companies owned by Hertz).
I hope she wins big on her law suit. That's about as ridiculous as can be. I've had to extend a rental but I called the other person's insurance company. They didn't want to extend it but I said I was being cooperative up to that point but had no control over getting lawyers for my car. If I needed to get an attorney I would have mine call that day. I extended for 3 more days until my car was ready.
I’m tired of this company, I think police should be smarter than this company, ask customers paperwork’s if it’s all good let them go
I saw where one customer showed all of the documents and proof, and were still arrested...
Police are not paid to think..
Unfortunately he's right. In California police were called to my sister's apartment because her kids were playing and running around, the neighbor called the cops and they came out twice. First time they told her to keep it down, next time threatened said if they had to come out again blah blah blah. Firstly, it was in the day time and not against the law for noise and there was no reason for them to be there but when someone calls they act like idiots that have to do something.
😂 Police being smarter than anything! That is a good one!
Let the company go belly up… don’t rent from them so they feel the pain ppl has gone thru…
Why is hertz threatening and arresting innocent people? Why isn’t hertz they helping the issue??
Boycott and cancel culture Hertz it's that simple why are people still going to them
Not enough. Some Hertz exec needs to do hard time for this.
Class Action Hertz❗️
It's why the company filed bankruptcy! Th l let that sink in.
Yeah and after financial restructuring, they're better than ever...
She’s absolutely right don’t rent a car from Hertz and lots of other people have had their share of issues with that rental agency it’s been ongoing for years how this one rental company has become the worst company to rent from Hertz should be held accountable and be ordered to pay restitution to every person that they have harmed
Absolutely
Hertz ask police to be their repo men
Why not? polce wont charge to repo a so-called 'stolen' car, a repo company would charge, Hertz is being a cheapskate and using public resources for their financial benefit.
That reminds me of a gym I called to inquire about membership.
They took my card number over the phone and said to make an appointment to go in and sign the charge that same day at 3pm.
I went there at 3pm and they had already signed, as in FORGED my signature.
I was in tears upset and revolted. How could this happpen? The manager said: "I thought you wanted us to just 'take care of it'.
So, I asked what does that mean? Forging my signature?
I said I had an appointment specifically set up for me to sign.
Anybody else signing IS FRAUD.
It was about $230.
I don"t remember the name of the gym, in Los Angeles county, but later they closed down.
I don't know if they went bankrupt (those were the signs, based on their fraudulent practices), or if they opened under a different name. Companies who mess up, change their name, too, after being sued.
Hertz is out of control and needs to financially punished very very hard to stop this.
hertz needs to be put out of business and the management put in prison.
Id be looking for the person sending the emails in person and give them a tuneup
Back to the old school boy prank; "want a hertz donut?" punch in gut, "HURTS, don't it!"
I have always thought that car rental companies had trackers on their fleet of cars. I know that some finamce companies do to aid with recovery should a person default on their car loan. Something very wrong with Hertz doing this to innocent people. I would hope that a resolution into this problem is resolved but also the findings as to why and how this has become a common practice for Hertz.
Hertz needs it’s business license revoked...why has this not happened already? I would never rent a car from Hertz!
If State Farm isn't involved with this case - - dump them, get an insurance company who backs you up - - this mistake is between State Farm and Hertz - - leaving a customer hanging - - that is why I dropped SF decades ago.
Hertz tried to do this to my husband. When he mentioned Lawyers, the harassment stopped.
Seems the rental companies are just scammers. Time to charge them with felonies for wrongfully accusing people of stealing their cars
Hertz needs to be sued so big that they vaporize.
Someone shut down this company, already.
Firebomb Hertz. I Hertz tried this on me I would find the CEO and him him/her and the family. Powerful corporations only understand violence. Dead Hertz workers are the best way to get the message through.
You're insane......
What other recourse is there?
Seriously
She’s didn’t go to jail at least. Hertz has put many good people to jail
Why has Hertz not been issued a Cease & Disses Order to prevent any more innocent victims being persecuted unjustly?
Round up a bunch of executives at Hertz and lock them up for a year.
Go for Hertz. Very hard. Get a Judge to advise that if they do this again he will shut Hertz down as a Criminal Organisation. They WILL listen then
I’ve heard this about them so much it’s ridiculous. I do not recommend them and I will never use them. It’s amazing how this has been going on for years and doesn’t seem to have an end in sight.
Incompetent, corrupt employees for Hertz, imagine that.
I used to think Hertz was a reputable and reliable company. After hearing this, I think I'll pass on Hertz.
This has occurred on many occasions. This is not the first time hertz has done this to people, it’s ongoing
at this point if i was a pollice officer. and hertz reported it stolen i wouldn't touch it.. a good case of too many times that you cried wolf when it wasn't anything. so i will treat all future times as just another cry wolf
Who in their right mind would rent from Hertz!
Thanks for the warning, never rent from Hertz !
Hertz is committing suicide by refusing to take responsibility for this predatory practices, and it is consciously doing it. No one will do biz with them after this
I rented a car from Hertz last August for a day. I returned it after hours as previously arraigned on a Friday evening. Corporate isn't open on the weekends, so the agent couldn't let them know the car had been returned till Monday. I started getting threatened emails first thing Monday morning. This continued into Tuesday morning. By that time, the agent had already rented it to someone else! This was the 1st & last time renting a car. And I'm in my 60's.
giving your credit card to them is a huge problem, they abuse the privilege !!!!
They made a lot of money off that one customer 😦 get every drop.
They shouldn’t get onto her it’s not her fault
This will cease when Hertz executives start getting arrested, incarcerated and enjoy a night or weekend in jail. Imagine the shame they and their family will enjoy upon learning they have a permanent criminal record. Civil suits will not discourage Hertz from filing false charges but criminal charges WILL get their attention. Imagine this scenario: Mr. Stephen M Scherr we have a warrant for your arrest. Please place your hands behind your back. That is an order, not a request.
This actually seems to be Hertz's business model. Yet another example of a big company using predatory tactics to scam money off of their customers.
This is what happens in a Culture where the Corporation can do no Wong.
Hertz is the worst rental car company.
This has been an issue for a long time with Hertz, one would think they would have this fixed by now.
dont rent from hertz ever.
I keep hearing bad things about renting from hertz.
At least they warn you with the name "Hertz". It aint gunna be painless renting from them.
Even two years ago I was weary of hertz. They're infamous for harming their customers.
When will someone Sue Hertz!
Hertz is hoping bankruptcy court will protect it from its malicious management policies.
It did, and they came out even better after the bankruptsy
Wait, Hertz was paid by the insurance company and charged her credit card, that is theft period.
Someone should be in jail, whoever authorized the action should be sweating bullets they either robbed her or the insurance company or both..
She should get her lawyer to get the insurance company involved, they have lawyers just for things like this.
Hertz should be fined with $10,000 for every false report. They should owe their victim a minimum of $200,000 if someone is falsely arrested. And the threat should be extortion landing the employee in jail and the company owning $10,000.
Have had issues with Hertz in different city airports. Won't rent from them again.
Hertz is in need to go out of business.
Some needs to call Morgan&Morgan for a class action lawsuit