With today’s social media, the manufacturers have more opportunities than ever to hear consumers’ concerns about their products. Apparently the manufacturers don’t listen and don’t care. Amazing!
Hello my Friend, I was having same problems and ready to take a sledge hammer to it. Here is what I discovered. It is unbalanced. Even though it is perfectly level ... the tub needs to be reset. stand in front of the washing machine,,, reach out and grasp the "dashboard" where all the controls are. Pull it toward you so that the back of the washer cones about 4-5 inches off the floor... now drop it! I did it a second time for good measure. IT WORKED! We threw in a load of clothes and Voila! it worked seamlessly and did not move at all; I sat my full cup of coffee on top and hardly a vibration at all. This seems to be a closely held secret the repairmen have. I had called Lowes about returning it. I was sooooo angry and disappointed but elated when this worked. My sister in law in the hills of Tennessee told me her daughter in law had this happen to her new GE and that is what the repair man did. Try it!
To say they don't make them like they use to is an understatement! My previous GE washer was purchased in 1999 and didn't have to be replaced till 2022 and worked fine all that time.😂
Wow! Was there shipping bolts or packing on the inside that needed to be removed? I had to remove a few things attached to the drum to free it up our new washer. The manufacture secures the tub for shipping to keep it from getting damaged and it must be remove. Ok... so if you did that GREAT! My 2nd thought is this. A top loader need enough water to float the cloths so they can move freely as the agitator pushes them around. If the cloths can not move freely in the water the cloths will be pushed into a pile as the agitator jerks them around. Then the fun starts; your washer starts dancing like it's having a seizure. Select a higher water level so the water covers what you put into the washer and see what happens.
Just got it two days ago. Water won't fill, won't agitate, will not spin or even cycle! Sat all day watching it on and off. Balance! It does what you say. Returning tomorrow.
Hi, I have the exact same model. I had it for about eight months or so with no problems. Then mine started doing the exact same thing; knotting up clothing, unbalancing the load, causing loud banging during the spin cycle. I checked and made sure the washer was level. That wasn't the problem. Then I would stop and readjust the clothes each time, but it would just knot them back up again. That went on for a month or so. I then broke out the tools and removed the top of the washer discovering that there are no straps at the top to help balance the load. Most washers have four rubber straps. I asked Marvin's, where I purchased the washer, about a recall and the washer not having the four straps like other/older models. They were clueless and just said that there was no recall. So, I purchased and added four springs, that helped with the banging, but the clothes were still being knotted up. I noticed that the waster was not filling up enough to cover the clothes, thus causing the clothes to knot up. I then cleaned the pressure hose and that fixed that problem. Yes mine is loud too. Overall I too am disappointed with the washer.
i also have the same model. i realized that washing small/ medium loads on max was not the way to go. ive always used precise fill or max depending on the load size. when the clothes have too much water, they tend to get wrapped around, tangled and out of balance.
That's when we got ours and we were happy till today out of nowhere it's banging and walking forward until it almost pulled the hose fittings off the wall. Took out some clothes as he said and rebalanced / redistributed evenly again and it walked forward all the way again. I know from past experience and personal repairs to our previous machines that it is one or more of the springs ( there are usually 3 or 4 attached from the surround of the drum to the base, or some models have little shock absorbers) I've not opened it yet but it's so far forward I was able to get behind it and there are no access screws. The silver metal back is held on under the white exterior metal, this means taking the top control panel off and undoing the whole outer shell to get to the springs etc. Also the video we just watched not only has probably got serval springs broken, the bearing under the drum is screeching, requiring the agitator to be removed, and the drum to get under the drum to get to the bearing. I'm sad to say these machines keep doing the same things to us within 3 year spans at most. We had a Amana previous to this GE last about 3 years, prior to that we had a Whirlpool (stacked wash/dryer) heating element went in the 2nd month. Then again a year later by which point the washer was banging like a snare drum and screeching. My friends, this phenomenon is officially known as "PLANNED OBSOLESCENCE"... I hope your daughter's one keeps going, but please reply to this if and when it has a problem.
I'm getting this model delivered today. Hope it works out. So many negative reviews here. This will be my fourth washer in 4 months. The first two were smaller portable models, 2.0 cu tub. One had software issues the other developed a leak that was too much to repair. Both were new. The 3rd one I bought used. It was about 20 years old and old fashioned like I wanted. The dealer claimed he renovated it. He lied. The third load I did it started making knocking sounds and cricket like noises. It started smoking like the belts were burning. He took it back telling me he didn't want a call every other day about the issues it had he claimed weren't there.
Ours has ran forward the length of the drain hose many times lol. 3-1/2 years now, idk how it hasn’t broken yet. Also Hate wow the water never goes up high enough, sometimes need to add a massive bucket of water
I have this washer, it does the same thing. Super loud whirring and bangs around when it spins. Massive piece of crap, I miss the simple washer and dryers we had long ago.
Thanks so much for this video. I was going to buy this model for a clearance price of $346 at Lowes. Now I know why it is marked down so much. You really saved me on this aggravation.
I have the same model and I do 4 loads a day and it works fine, they are all noisy at the lower to mid level price points. The quieter ones have the direct drive systems but of course are more money and larger in size. The noise you hear during the wash cycle is the same across other brands like Whirlpool and Maytag. Get it looked at or at least call GE that should balance better than that. Make sure you load it with the correct cycle to match the clothing type that may help too. Larger more dense materials require more water so if you select a cycle that doesn't fir what your doing it may not sense correctly that can cause an issue too. Just some thoughts to consider I hope it all works out for you.
You couldn't have said it better! I bought the model one up from yours and it was the worst washer I've EVER used. Not enough water, clothes never agitated properly and they became twisted and wrinkled during the cycle. After a couple years I started to have the balancing issues as well. Finally got rid of it last fall I'd had enough of dealing with this crap.
Thank you for the information. You saved us from getting this piece of junk. We were about to buy one from Home Depot. Now the research is back on. I hate those high efficiency machines. Those should be called high efficiency disasters. It is very difficult to find a decent washing machine.
Home Depot says no returns. The washer sucks like he says. Its noisy but the clothes barely move. It plays a stupid doorbell sound when you start it. The water level sucks💩 It is loud for such a wimpy machine. mine has not moved or made the popcorn sound. You have to distribute the clothes around the middle bar Evenly.
@@cherylwest5444 I was lucky enough to return my crappy Maytag (actually Whirlpool) washer to Home Depot. Now I just recently bought one of these GE washers. Now I read this review. Egads!!! I will call a repair guy I know who is probably aware of these problems, if it is as common as these people say. I agree the poor manufacturing is done on purpose. Part of the "take down America" agenda I think. So far, my GE has been working fine (2 months).
I feel your pain Mark we have had a repairman out twice and we have only had the washer for 4 months I have been on the phone with GE at least 6 times to no avail not sure what to do anymore
Read what I said before... There is a simple fix the repair man doesn't tell you about. The store people don't know about it either. I had marks problem... Dropping it as I explained solves the rebalancing problem.
We also bought this same POS model from Home Depot for my mom's house. She died shortly thereafter at 98 years of age. Only her caregiver had lightly used it. It proceeded to sit for the next two years while my sister and I wrangled over the house. I ended up inheriting the machine...since our washer was close to 20 years old and we had an empty nest, we junked our old machine and took on this sorry excuse for a "washer". Hated it from day one. After 6 months of pure dissatisfaction (it already needed a service call for error codes and feels VERY flimsy), we gave it to our housekeeper's nephew with full disclosure of its inadequacies. We bought a brand new Speed Queen TC5003. From the start of our very first load, the sound of the motor and wash action took me back to 1964 and the solid sound of our new Maytag at the time. We are now VERY happy.
I have this washer also. So far, it has worked fine. I only use simple settings. The only washer better it seems is Speed Queen, the most expensive brand. Maytag is no good anymore, it's a rebranded Whirlpool (Whirlpool bought out Maytag).
I own this washer & I don't have that problem. It's not the best washer, but better than most top loaders today. We had a Whoolpool before & it would never sense right. It was adding to much water & doubbling our bill. Repair person came out to fix it & still had the same poblem. Returned it for this GE & much better. The one that went out on us was a GE & had no problems with it.
We were having the same problem...my husband turned it on its side and there was a small black foam piece in there from packing. He took it out and now there is no shaking and banging going on.
Just had to replace a GE Profile washer that I loved. It was 19 years old. I got one of these GE Deep Rinse machine and thought I was crazy that the machine made so much noise. After listening to this video I realize it sounds just like it. Scary to think not only to i have to listen to the noise but have to watch it as well so that it doesn't walk away from the hook up!!!
Thanks for keeping me from purchasing this washer, or Any of the new top loading high efficiency washers!! Once again, government over reaching, like the low flow toilets!! I'm so grateful that I'm able to fix my 20 year old, direct drive, top loading Whirlpool washer for $100.00. Thanks again.
Thank you for posting your walking machine. Mine shook the house and spun itself out of whack. I just found what must be the sister to your model and was getting ready for a trip to Best Buy to possible buy it... but thanks to you, I will keep look. I feel your pain... and I thank you for sharing it.
I have never had to reposition the clothes in my washer nor has my washer moved like yours is doing. Wow! I came to see because I wanted to see if water levels are what they are supposed to be. Other than the water levels I love my machine.
First of all, you may need to level the unit. Should have been leveled at install. Second, I have always washed jeans separately and when I place them in the tub, I always "wrap" them around the tub. Jeans are always so much heavier when wet than shirts, underwear, etc. So, if they're bunched up it can cause a balance issue (even on the older agitator washers). Just my two cents.
I'm troubleshooting this exact washer and I was going to comment this. We see him throw the load in all bunched. I've always had to do this "wrap" method with every washer I've had. You have to load the clothes in a balanced way.
I have had this washer for approximately a year and have had the same exact experience with some loads of clothes getting twisted together. Several times after washing a load on casual, the entire load can be picked up by holding up one item. I have to work at getting the items apart. I am very particular about my laundry and most items are of the same weight/ texture. It is extremely frustrating. I have not had a problem with the water level.
I bought a home and it had this washer in it. It’s 2023, and I’m not sure exactly when it was built, but I do know that it does not wash very well at all. I’ve had clothes come out of it still dirty. So time to replace it.
Competition? How many of you work for the competition? How many of these comments are deliberate fabrications? I bought this model and it was delivered today. Did my first load and the performance of the machine was excellent. The water level was more than adequate because I chose the manual method... the wash cycle sound was different than I remember twenty years ago but not offensive in any way... and for the spin cycle, the vibration was barely noticeable. I realize one load does not set a standard, but my first impression is nothing like the Nancy negatives posting on this video. I'll be back with more reviews on my actual ownership experience.
Robert, how are you liking it so far? I’m about to purchase this model, I really like everything about it. But this video is alarming to say the least!
@@kimberlygallagher4978 have had no problems. It fills fine if you choose the measured levels. The delivery people made sure it was balanced correctly. The agitator makes an odd noise compared to the older ones but it does the job.
@@robertpace901 where did you purchase yours? I’m thinking of getting mine at Lowe’s. They actually have them in stock. My 20 year old Amana died a few weeks ago. :(
@@kimberlygallagher4978 Home Depot and Lowes both had them in stock with fairly quick delivery. I try to support local businesses. A repairman recently told me even the new good brands don't last very long maybe 5 years with issues usually beginning after the second year. I'm going to buy a 5;year extended warranty. My dealer told me I had 6 months from date of purchase to buy it. $150... I need to find out if I move will it still be in force as they do the service. Fortunately I don't do more than 1 orr 2 loads a week so it should last longer.
And the real Maytag is no more - bought out by Whirlpool, who also own a lot of other brands, including Amana. Interestingly, I have a Haier portable AC unit and I LOVE it - quiet & powerful.
I just bought this washer after sending back a Whirlpool that was a 2 in 1 (agitator and impeller). It was defective. After a cycle my clothes had dry spots. So far this new GE is a little loud, but ok. My only gripe is that washers use to: fill up with water, wash then rise out the detergent; refill again your clothes would wash with fabric softener and then it was rinse clean. Now it only fills up with water once and that's it. Even if you add fabric softener it does not collect water a 2nd time. In my opinion, that not washing clothes. EVERYTHING now a days just SUCKS!!!!!!!
You know it's funny, this was one of my first videos, 4 years ago, and it has had a ton of views compared to others. I would hope they would have made some adjustments to the design in that many years. I agree, most things aren't built well nowadays. But I have bought three Maytags since then (because of moving, not they broke) and I've always loved them. Fills a lot with water, clothes look clean.. Guess they would make boring videos though :)
I just purchased the same model because my 27-year-old 3.2 cu. ft. Maytag was leaking transmission oil, and the dryer was also getting squirrely. I didn't want to be caught without a washer when the Maytag finally died. I was led to believe this 4.2 cu. ft. GE model was old school where you could set the water level manually. My old Maytag hardly ever went out of balance and when it did, it would stop spinning. The new one just keeps spinning at much higher RPMs than the old one (GE brags about how fast it spins) when it's unbalanced, and there is an adventure. You would think you could do larger loads in a 4.2 cu. ft. machine than a 3.2...you can't. Even when the machine spins okay, there is strong vibration, and I'm sure this will have a cumulative effect on the life of the machine. Yeah, it sucks but most machines made today suck. Construction tolerances are sloppier, and corners are cut. The knobs on the dryer feel mushy like they can break off any time.
We got ours just over a year ago and we were happy till today out of nowhere it's banging and walking forward until it almost pulled the hose fittings off the wall. Took out some clothes as he said and rebalanced / redistributed evenly again and it walked forward all the way again. I know from past experience and personal repairs to our previous machines that it is one or more of the springs ( there are usually 3 or 4 attached from the surround of the drum to the base, or some models have little shock absorbers) I've not opened it yet but it's so far forward I was able to get behind it and there are no access screws. The silver metal back is held on under the white exterior metal, this means taking the top control panel off and undoing the whole outer shell to get to the springs etc. Also the video we just watched not only has probably got serval springs broken, the bearing under the drum is screeching, requiring the agitator to be removed, and the drum to get under the drum to get to the bearing. I'm sad to say these machines keep doing the same things to us within 3 year spans at most. We had a Amana previous to this GE last about 3 years, prior to that we had a Whirlpool (stacked wash/dryer) heating element went in the 2nd month. Then again a year later by which point the washer was banging like a snare drum and screeching. My friends, this phenomenon is officially known as "PLANNED OBSOLESCENCE"...
I had this EXACT same issue recently. In my case, the clothes would get all balled up, just like in the video, and cause the wildly unbalanced scenario and violently shaking washer. I noticed that the clothes were just slightly damp - and when opening the washer to view the clothes while washing was in-process, THERE WAS NO WATER in the drum. How can this be? During the fill cycle, water was coming out, albeit very slow. I removed the cold-water hose on the washer side and noted the small screen that was in place (presumably to filter sediment) was all gunked up and slightly damaged. I surmised this was the cause of the slow water fill. I removed the screen and tried again. Now the water filled up much stronger/faster, and the drum was actually filled with water during the wash cycle. No issue with clothes getting balled up and causing the unbalanced scenario. Problem solved! 😀
Well, hopefully someone will have a similar problem as you. I'm glad your machine is working well! From the comments, I would say, you either like it or hate it :) Maybe it's just 50% are good and 50% were messed up at the factory with a bad chip :) After that video, I got a Maytag, don't think I would ever buy anything else. Cheers
Whew I thought mine was broken. I tossed a load in as soon as I got it installed. It is pretty loud,unlike my old ( 15 yr old washer). Mine doesnt bang around like that ......yet.
For starters you don't just throw them all in like that you have to level them out around the agitator so it spins even. My sister and my cousin have had this washer for quite a while and I'm getting mine delivered tomorrow and they love theirs except for the noise but with how good it cleans I wouldn't care I'll shut the laundry room door
I had this model washing machine on order when I saw this vedio. After seeing this vedio, I went straight to the store, canceled the order, and purchased a different washing machine.
Bought one November 19, had it replaced under warranty right away but that took three weeks. Still banged around but worked until this weekend ,May 20. Still under warranty and have a Tech coming in a week. Tried the reset idea and will see next load. My washer is perfectly level(I am a Millwright), Starrett 98 square with Texas.
Reset did not work. Finally got a good technician , He spent two hours at my home. Drain hose was too deep in the stand pipe(siphoned), the installers installed it this way both times.. Do not level like the manual shows you, level off the top of the tub. Make sure you have an air gap in the drain stand pipe. Use deep rinse feature and select high water level no matter the load. Washer working again after following technician's advice.
Just bought mine from someone who bought a brand new home they brought their own so I bought it basically brand new paid $200 it works perfectly if you never hear from me again then it keeps working I just think you people don’t know what you’re doing But that’s just my opinion and you know how that goes
Wow... some of the answers are entertaining.. now if you place a pile of wet cloths in one location you better have the machine bolted to the floor.. it doesnt matter how level the washer is.. it IS going to move. Basic Laws of Physics
The issue may be that you're adding jeans to shirts and other lighter items. Jeans are bulkier and heavy. I've had that issue in the past. Wash your jeans separate and see what happens.
Its doing exactly what its supposed to do. It is a high efficiency washer, so it doesn’t need as much water as older washers. It “filled up again” because that was the rinse cycle, and you put it on the Deep Fill option! Your washer keeps moving because you don’t have it level! Thats why your clothes keep getting wrapped up around the agitator. I wonder if you read the manual before operating this machine, because everything you complained about is explained clearly there.
We got ours just over a year ago and we were happy till today out of nowhere it's banging and walking forward until it almost pulled the hose fittings off the wall. Took out some clothes as he said and rebalanced / redistributed evenly again and it walked forward all the way again. I know from past experience and personal repairs to our previous machines that it is one or more of the springs ( there are usually 3 or 4 attached from the surround of the drum to the base, or some models have little shock absorbers) I've not opened it yet but it's so far forward I was able to get behind it and there are no access screws. The silver metal back is held on under the white exterior metal, this means taking the top control panel off and undoing the whole outer shell to get to the springs etc. Also the video we just watched not only has probably got serval springs broken, the bearing under the drum is screeching, requiring the agitator to be removed, and the drum to get under the drum to get to the bearing. I'm sad to say these machines keep doing the same things to us within 3 year spans at most. We had a Amana previous to this GE last about 3 years, prior to that we had a Whirlpool (stacked wash/dryer) heating element went in the 2nd month. Then again a year later by which point the washer was banging like a snare drum and screeching. My friends, this phenomenon is officially known as "PLANNED OBSOLESCENCE"...
Geez. This is the exact washer model I bought. Same loud noise. It didn’t jump around or tangle. Just that noise that could scare away Big foot. I got it Thursday. I sent it back Saturday. GE customer service is useless. They said. Yes it is noisy.
Hey, we recently got a GE washer from Costco (returned the first one within a week because it wouldnt fill correctly)- model number GTW335ASN0WW and I cant find this washer online, or any info on it (except this one video and sold by Sears) but I see many GE washers with model number GTW335ASNWW (without the 0)..
I have the same washer and it does exactly the same thing. A tech who came and looked at it said my water pressure was not adequate. I'm on a cistern system with a water pump and the pressure is within spec as specified in the installation requirements. The thing is noisy, never balances the load between the wash and rinse cycle and wants to walk all over the place. The engineers must have been on crack when they let this out of the testing phase. Never buying a GE product again. They'll probably be out of business soon anyway given the financial condition of the company.
The GE brand was purchased by the Chinese company Haier some years back...known mostly for their cheap mini-fridges in dorm rooms and under desks in offices. Everything they make is the embodiment of cheap Chinese crap. The circuit board that controls this model is a joke...it looks like something you'd find in a child's remote control toy car. I cannot imagine GE washers lasting more than 5-7 aggravating years.
@@DustPlayz1 I got rid of my junk washer , brought it back and got a different machine. If yours is so wonderful make a video showing how quiet it is and how it does not shake and how it does not end up with cloths wrapped around the agitator. Good luck.
We bought last week. Used only a few times but saw the problems like in the comments. I have to return this. I bought it because it’s Made In America but it’s a failure.
If anything Mark I got a few hearty laughs during your review, sorry about your purchase but parts of your video are hilarious. I came here to youtube to troubleshoot this model and found your review. Luckily I'm not quite in the same boat as you as my washer seems to be performing a bit more steadily where the loads don't off balance like yours tended to. I just found the operations of this washer to be abysmal; annoyingly loud, inconsistent water level filling within the tub and overall just kind of a piece of junk. Most of the GE appliances I come into contact with these days whether with family or friends just seem to be poorly designed pieces of crap.
I would not recommend purchasing this washer, its the worse ever. I also have the problem with out of balance loads but not all loads. Forget about washing a single item like a bathroom floor mat, it get out of balance. Quilts are terrible. You have very little control over the water level, there's barely enough water for even a Max load of clothes because the washer has an automatic load sensing. The rinse cycle doesn't cover the clothes so how well are they rinsed?
The sheet is the problem. You can’t wash sheets with jeans or towels, the machine will go off balance every time. Even your owner manual will tell you how to load your clothes.
Maybe you got lucky. It would get clothes bundled up in the wash cycle before it even got to spinning, so it wasn't just a level issue. I got a Maytag and it works great.
Mark Karnowski well yeah with these new water saving crappy piece of Shizt design washers they will tangle before spinning cause of out of balance cause they don’t have a lot of water to move around freely if that makes sense. At least you got one that works. That’s all that matters. Lol.
In Sweden those types and model of washing machines never exist. I have never never see one in my life. When I saw in this video clip is a big reason why they not exist in Sweden.
California passed a law requiring washing machines to be made to conserve water. They screwed up the machines in trying to fulfill this. Same thing with water heaters, light bulbs, ETC.
Just a piece of advice is use to work for GE 1st ypur washer isn't levled or they left the leveing rod in, look down on the left or riggt front side should be a smll hole, leveling rod if not, put the leveler on 4 times once in the back lid down front same side L side the same R side repeat, 2nd water will not go above 2nd hole from the top of the agitator 3 press deep fill, you get a Fallon more press it twice 2 gallons press and hold or press 3 times deep fill, 4th if you put it on Super it will automatically fill to capacity. Your washer isn't leveled or the shipping rod was left inside
I remember when GE meant something.. what a total CRAP washing machine.. I will NOT buy anything GE after my experience with this POS! I have read where there is an software update.. that you have to purchase which is a joke. Mine is in the habit of not doing a final spin. "Reads an Out of Balance Code" Really! No Kidding! One has to be ready to RUN when it starts spinning cause it WILL chase you out of the room!! Customers need to bring a class action suit against them! If I was the engineer of this machine I wouldn't be able to sleep at night or show my face but apparently these new breed of engineers don't give a flying hoot.
I bought one of these brand new. It sucks!! I hate it!! After 8 months it already gets stuck into soak mode and never comes out of it. Even with soak turned off. I now have to call for warranty service. It better be covered, or I'm just gonna through it out. It is loud, never drains and spins enough. Cloths were always super damp after use, no matter what type of cycle you run. Yes, stuff always gets torn, stuck, or ripped in the agitator. My girlfriend bought it for me, so I can't ever say anything bad bout it sorry I'm venting here bout what a hunk of S#!t it is. I will never get a GE appliance again cause of this cruddy experience.
BUYER BEWARE!!! No wonder Home Depot has slashed the price; trying to pawn off a crappy machine to unsuspecting customers. Thank you so much for doing this review! I hope you returned that machine, got a FULL refund and made them pay you for all the trouble and inconvenience.
mine is not too bad i think its dun that once the problem u hav. it would shake like crazy n it would add water. thing is stupid. i wish i had my old washer. this washer here does not fill up with alot of water wich sux also. and now its makin a litle crying type of noise
If you load it right. It would not have this problem.. When It's jumping around like that..Correct the problem. Rearrange the clothes.. WOW.. Just wow...
trying to figure out how to bypass lid lock. this unbalanced walk away happened too many times and now lid lock switch is broken. this machine is junk!!!
Yours is the only review I've found that mentions this problem. Did you try any of the suggestions made in the comments? Did you contact GE? Is your unit defective? Without trying any of these remedies and then updating your review I think your review isn't made in good faith and does a disservice to people who view your review video.
You need to put the clothes right not just throw them in a ball because then it will start moving more to one side need to place ur clothes evenly with any washer.
I have the same model and I loved it. However now it's only washing for 6 seconds and it's not spinning or draining. Well it drains but I had to leave it open. So I have to wring the clothes myself.
With today’s social media, the manufacturers have more opportunities than ever to hear consumers’ concerns about their products. Apparently the manufacturers don’t listen and don’t care. Amazing!
Hello my Friend,
I was having same problems and ready to take a sledge hammer to it. Here is what I discovered.
It is unbalanced. Even though it is perfectly level ... the tub needs to be reset. stand in front of the washing machine,,, reach out and grasp the "dashboard" where all the controls are. Pull it toward you so that the back of the washer cones about 4-5 inches off the floor... now drop it! I did it a second time for good measure. IT WORKED! We threw in a load of clothes and Voila! it worked seamlessly and did not move at all; I sat my full cup of coffee on top and hardly a vibration at all.
This seems to be a closely held secret the repairmen have. I had called Lowes about returning it.
I was sooooo angry and disappointed but elated when this worked. My sister in law in the hills of Tennessee told me her daughter in law had this happen to her new GE and that is what the repair man did.
Try it!
is it still working good after you did this? It's been 3 weeks.
@@marilynkirby-roach187 after I dropped it to the floor it continues to work perfectly.
What about water level did it got fix as well ?
Didn't work
Is your washer still working?
To say they don't make them like they use to is an understatement! My previous GE washer was purchased in 1999 and didn't have to be replaced till 2022 and worked fine all that time.😂
Ours just lasted about 3-4 years 🙄😂
Wow! Was there shipping bolts or packing on the inside that needed to be removed? I had to remove a few things attached to the drum to free it up our new washer. The manufacture secures the tub for shipping to keep it from getting damaged and it must be remove. Ok... so if you did that GREAT!
My 2nd thought is this. A top loader need enough water to float the cloths so they can move freely as the agitator pushes them around. If the cloths can not move freely in the water the cloths will be pushed into a pile as the agitator jerks them around. Then the fun starts; your washer starts dancing like it's having a seizure. Select a higher water level so the water covers what you put into the washer and see what happens.
Just got it two days ago. Water won't fill, won't agitate, will not spin or even cycle! Sat all day watching it on and off. Balance! It does what you say. Returning tomorrow.
Have a pro install it - they won't leave until they see it is functioning properly.
Hi, I have the exact same model. I had it for about eight months or so with no problems. Then mine started doing the exact same thing; knotting up clothing, unbalancing the load, causing loud banging during the spin cycle. I checked and made sure the washer was level. That wasn't the problem. Then I would stop and readjust the clothes each time, but it would just knot them back up again. That went on for a month or so. I then broke out the tools and removed the top of the washer discovering that there are no straps at the top to help balance the load. Most washers have four rubber straps. I asked Marvin's, where I purchased the washer, about a recall and the washer not having the four straps like other/older models. They were clueless and just said that there was no recall. So, I purchased and added four springs, that helped with the banging, but the clothes were still being knotted up. I noticed that the waster was not filling up enough to cover the clothes, thus causing the clothes to knot up. I then cleaned the pressure hose and that fixed that problem. Yes mine is loud too. Overall I too am disappointed with the washer.
i also have the same model. i realized that washing small/ medium loads on max was not the way to go. ive always used precise fill or max depending on the load size. when the clothes have too much water, they tend to get wrapped around, tangled and out of balance.
I bought one in May 2019. It works great. I love it. Haven't had any problems at all
Same but sometimes mine comes unbalanced
Good to know. Just got one.
Got one Thursday, so far so good.
That's when we got ours and we were happy till today out of nowhere it's banging and walking forward until it almost pulled the hose fittings off the wall.
Took out some clothes as he said and rebalanced / redistributed evenly again and it walked forward all the way again.
I know from past experience and personal repairs to our previous machines that it is one or more of the springs ( there are usually 3 or 4 attached from the surround of the drum to the base, or some models have little shock absorbers) I've not opened it yet but it's so far forward I was able to get behind it and there are no access screws.
The silver metal back is held on under the white exterior metal, this means taking the top control panel off and undoing the whole outer shell to get to the springs etc.
Also the video we just watched not only has probably got serval springs broken, the bearing under the drum is screeching, requiring the agitator to be removed, and the drum to get under the drum to get to the bearing.
I'm sad to say these machines keep doing the same things to us within 3 year spans at most.
We had a Amana previous to this GE last about 3 years, prior to that we had a Whirlpool (stacked wash/dryer) heating element went in the 2nd month. Then again a year later by which point the washer was banging like a snare drum and screeching.
My friends, this phenomenon is officially known as "PLANNED OBSOLESCENCE"...
I hope your daughter's one keeps going, but please reply to this if and when it has a problem.
I'm getting this model delivered today. Hope it works out. So many negative reviews here. This will be my fourth washer in 4 months. The first two were smaller portable models, 2.0 cu tub. One had software issues the other developed a leak that was too much to repair. Both were new. The 3rd one I bought used. It was about 20 years old and old fashioned like I wanted. The dealer claimed he renovated it. He lied. The third load I did it started making knocking sounds and cricket like noises. It started smoking like the belts were burning. He took it back telling me he didn't want a call every other day about the issues it had he claimed weren't there.
Ours has ran forward the length of the drain hose many times lol. 3-1/2 years now, idk how it hasn’t broken yet. Also Hate wow the water never goes up high enough, sometimes need to add a massive bucket of water
I have this washer, it does the same thing. Super loud whirring and bangs around when it spins. Massive piece of crap, I miss the simple washer and dryers we had long ago.
Thanks so much for this video. I was going to buy this model for a clearance price of $346 at Lowes. Now I know why it is marked down so much. You really saved me on this aggravation.
I have the same model and I do 4 loads a day and it works fine, they are all noisy at the lower to mid level price points. The quieter ones have the direct drive systems but of course are more money and larger in size. The noise you hear during the wash cycle is the same across other brands like Whirlpool and Maytag. Get it looked at or at least call GE that should balance better than that. Make sure you load it with the correct cycle to match the clothing type that may help too. Larger more dense materials require more water so if you select a cycle that doesn't fir what your doing it may not sense correctly that can cause an issue too. Just some thoughts to consider I hope it all works out for you.
i trust you
Washer Move
I think the drum is not attached correctly
You couldn't have said it better! I bought the model one up from yours and it was the worst washer I've EVER used. Not enough water, clothes never agitated properly and they became twisted and wrinkled during the cycle. After a couple years I started to have the balancing issues as well. Finally got rid of it last fall I'd had enough of dealing with this crap.
What did you get since and how's it working ? Ours is walking today and it's bad.
@@vapemcvaperson the reason why yours it doing that is because your floor is not stable or level or not sturdy enough
Thank you for the information. You saved us from getting this piece of junk. We were about to buy one from Home Depot. Now the research is back on. I hate those high efficiency machines. Those should be called high efficiency disasters. It is very difficult to find a decent washing machine.
Ge is a shit head
Home Depot says no returns.
The washer sucks like he says.
Its noisy but the clothes barely move. It plays a stupid doorbell sound when you start it.
The water level sucks💩
It is loud for such a wimpy machine. mine has not moved or made the popcorn sound.
You have to distribute the clothes around the middle bar Evenly.
@@cherylwest5444 I was lucky enough to return my crappy Maytag (actually Whirlpool) washer to Home Depot. Now I just recently bought one of these GE washers. Now I read this review. Egads!!! I will call a repair guy I know who is probably aware of these problems, if it is as common as these people say. I agree the poor manufacturing is done on purpose. Part of the "take down America" agenda I think. So far, my GE has been working fine (2 months).
I feel your pain Mark we have had a repairman out twice and we have only had the washer for 4 months I have been on the phone with GE at least 6 times to no avail not sure what to do anymore
Read what I said before...
There is a simple fix the repair man doesn't tell you about. The store people don't know about it either. I had marks problem... Dropping it as I explained solves the rebalancing problem.
We also bought this same POS model from Home Depot for my mom's house. She died shortly thereafter at 98 years of age. Only her caregiver had lightly used it. It proceeded to sit for the next two years while my sister and I wrangled over the house. I ended up inheriting the machine...since our washer was close to 20 years old and we had an empty nest, we junked our old machine and took on this sorry excuse for a "washer". Hated it from day one. After 6 months of pure dissatisfaction (it already needed a service call for error codes and feels VERY flimsy), we gave it to our housekeeper's nephew with full disclosure of its inadequacies. We bought a brand new Speed Queen TC5003. From the start of our very first load, the sound of the motor and wash action took me back to 1964 and the solid sound of our new Maytag at the time. We are now VERY happy.
I have this washer also. So far, it has worked fine. I only use simple settings. The only washer better it seems is Speed Queen, the most expensive brand. Maytag is no good anymore, it's a rebranded Whirlpool (Whirlpool bought out Maytag).
I own this washer & I don't have that problem. It's not the best washer, but better than most top loaders today. We had a Whoolpool before & it would never sense right. It was adding to much water & doubbling our bill. Repair person came out to fix it & still had the same poblem. Returned it for this GE & much better. The one that went out on us was a GE & had no problems with it.
Thanks for saving us a nightmare.
We were having the same problem...my husband turned it on its side and there was a small black foam piece in there from packing. He took it out and now there is no shaking and banging going on.
The appliance store installed mine & I've had no problems so far.
I just had the same problem installed in my apartment. Washer is horrible. Good luck
Just had to replace a GE Profile washer that I loved. It was 19 years old. I got one of these GE Deep Rinse machine and thought I was crazy that the machine made so much noise. After listening to this video I realize it sounds just like it. Scary to think not only to i have to listen to the noise but have to watch it as well so that it doesn't walk away from the hook up!!!
Thanks for keeping me from purchasing this washer, or Any of the new top loading high efficiency washers!! Once again, government over reaching, like the low flow toilets!! I'm so grateful that I'm able to fix my 20 year old, direct drive, top loading Whirlpool washer for $100.00. Thanks again.
I HATE those toilet mechanisms! Take forever to refill. I don't see the benefit, except it fattened somebody's wallet.
Thank you for posting your walking machine. Mine shook the house and spun itself out of whack. I just found what must be the sister to your model and was getting ready for a trip to Best Buy to possible buy it... but thanks to you, I will keep look. I feel your pain... and I thank you for sharing it.
LOL One In The Million Best Review Ever!!! where Did U Go U Left Us Trough The Loud Noise -
U Made Us Lough!
Thank You For Uploading Very helpful!
I watched another video on this washer and the water filled significantly higher than yours. That’s the root of the problem.
I have never had to reposition the clothes in my washer nor has my washer moved like yours is doing. Wow! I came to see because I wanted to see if water levels are what they are supposed to be. Other than the water levels I love my machine.
First of all, you may need to level the unit. Should have been leveled at install. Second, I have always washed jeans separately and when I place them in the tub, I always "wrap" them around the tub. Jeans are always so much heavier when wet than shirts, underwear, etc. So, if they're bunched up it can cause a balance issue (even on the older agitator washers). Just my two cents.
I'm troubleshooting this exact washer and I was going to comment this. We see him throw the load in all bunched. I've always had to do this "wrap" method with every washer I've had. You have to load the clothes in a balanced way.
I thought the same. Seems like people that have issues with it aren’t using the settings right according to what they are washing
I have had this washer for approximately a year and have had the same exact experience with some loads of clothes getting twisted together. Several times after washing a load on casual, the entire load can be picked up by holding up one item. I have to work at getting the items apart. I am very particular about my laundry and most items are of the same weight/ texture. It is extremely frustrating. I have not had a problem with the water level.
Have this machine, my dogs bark at it when it does this. Glad I am not the only one who has this happen to.
Just read that you returned the washer... Glad Low's made you happy! Maybe what I said blow will help someone else with this problem. Cheers! TC
Loved the quick review. That was just what I was looking for. thanks!
I bought a home and it had this washer in it. It’s 2023, and I’m not sure exactly when it was built, but I do know that it does not wash very well at all. I’ve had clothes come out of it still dirty. So time to replace it.
I purchased this machine I love it so far..doesn't shimmy not that noisy it cleans really well..used it 3 times good so far.
Geeezzzzz shake rattle and roll. Sounds like the machine is possessed!!!!!!! ;)
Competition? How many of you work for the competition? How many of these comments are deliberate fabrications?
I bought this model and it was delivered today. Did my first load and the performance of the machine was excellent. The water level was more than adequate because I chose the manual method... the wash cycle sound was different than I remember twenty years ago but not offensive in any way... and for the spin cycle, the vibration was barely noticeable. I realize one load does not set a standard, but my first impression is nothing like the Nancy negatives posting on this video. I'll be back with more reviews on my actual ownership experience.
Robert, how are you liking it so far? I’m about to purchase this model, I really like everything about it. But this video is alarming to say the least!
@@kimberlygallagher4978 have had no problems. It fills fine if you choose the measured levels. The delivery people made sure it was balanced correctly. The agitator makes an odd noise compared to the older ones but it does the job.
@@robertpace901 where did you purchase yours? I’m thinking of getting mine at Lowe’s. They actually have them in stock. My 20 year old Amana died a few weeks ago. :(
@@kimberlygallagher4978 Home Depot and Lowes both had them in stock with fairly quick delivery. I try to support local businesses. A repairman recently told me even the new good brands don't last very long maybe 5 years with issues usually beginning after the second year. I'm going to buy a 5;year extended warranty. My dealer told me I had 6 months from date of purchase to buy it. $150... I need to find out if I move will it still be in force as they do the service. Fortunately I don't do more than 1 orr 2 loads a week so it should last longer.
The real GE is no more. The new ones are just GE branded Chinese appliance maker Haier units.
And the real Maytag is no more - bought out by Whirlpool, who also own a lot of other brands, including Amana. Interestingly, I have a Haier portable AC unit and I LOVE it - quiet & powerful.
Thank you! I hope I dont have any problems!!!
I just bought this washer after sending back a Whirlpool that was a 2 in 1 (agitator and impeller). It was defective. After a cycle my clothes had dry spots. So far this new GE is a little loud, but ok. My only gripe is that washers use to: fill up with water, wash then rise out the detergent; refill again your clothes would wash with fabric softener and then it was rinse clean. Now it only fills up with water once and that's it. Even if you add fabric softener it does not collect water a 2nd time. In my opinion, that not washing clothes. EVERYTHING now a days just SUCKS!!!!!!!
You know it's funny, this was one of my first videos, 4 years ago, and it has had a ton of views compared to others. I would hope they would have made some adjustments to the design in that many years. I agree, most things aren't built well nowadays. But I have bought three Maytags since then (because of moving, not they broke) and I've always loved them. Fills a lot with water, clothes look clean.. Guess they would make boring videos though :)
I had a Kenmore (Whirlpool) that was great and lasted 32 years.
I had a Maytag for 26 yrs, then got a new one, but it was crap as it is now Whirlpool, no more Maytag. :(
I just purchased the same model because my 27-year-old 3.2 cu. ft. Maytag was leaking transmission oil, and the dryer was also getting squirrely. I didn't want to be caught without a washer when the Maytag finally died. I was led to believe this 4.2 cu. ft. GE model was old school where you could set the water level manually. My old Maytag hardly ever went out of balance and when it did, it would stop spinning. The new one just keeps spinning at much higher RPMs than the old one (GE brags about how fast it spins) when it's unbalanced, and there is an adventure. You would think you could do larger loads in a 4.2 cu. ft. machine than a 3.2...you can't. Even when the machine spins okay, there is strong vibration, and I'm sure this will have a cumulative effect on the life of the machine. Yeah, it sucks but most machines made today suck. Construction tolerances are sloppier, and corners are cut. The knobs on the dryer feel mushy like they can break off any time.
You can use the Delicate or Casual cycle for a gentler wash - the store owner told me this, and that is what I do.
We got ours just over a year ago and we were happy till today out of nowhere it's banging and walking forward until it almost pulled the hose fittings off the wall.
Took out some clothes as he said and rebalanced / redistributed evenly again and it walked forward all the way again.
I know from past experience and personal repairs to our previous machines that it is one or more of the springs ( there are usually 3 or 4 attached from the surround of the drum to the base, or some models have little shock absorbers) I've not opened it yet but it's so far forward I was able to get behind it and there are no access screws.
The silver metal back is held on under the white exterior metal, this means taking the top control panel off and undoing the whole outer shell to get to the springs etc.
Also the video we just watched not only has probably got serval springs broken, the bearing under the drum is screeching, requiring the agitator to be removed, and the drum to get under the drum to get to the bearing.
I'm sad to say these machines keep doing the same things to us within 3 year spans at most.
We had a Amana previous to this GE last about 3 years, prior to that we had a Whirlpool (stacked wash/dryer) heating element went in the 2nd month. Then again a year later by which point the washer was banging like a snare drum and screeching.
My friends, this phenomenon is officially known as "PLANNED OBSOLESCENCE"...
This washer here must be a lemon!
I had this EXACT same issue recently. In my case, the clothes would get all balled up, just like in the video, and cause the wildly unbalanced scenario and violently shaking washer. I noticed that the clothes were just slightly damp - and when opening the washer to view the clothes while washing was in-process, THERE WAS NO WATER in the drum. How can this be? During the fill cycle, water was coming out, albeit very slow. I removed the cold-water hose on the washer side and noted the small screen that was in place (presumably to filter sediment) was all gunked up and slightly damaged. I surmised this was the cause of the slow water fill. I removed the screen and tried again. Now the water filled up much stronger/faster, and the drum was actually filled with water during the wash cycle. No issue with clothes getting balled up and causing the unbalanced scenario. Problem solved! 😀
Well, hopefully someone will have a similar problem as you. I'm glad your machine is working well! From the comments, I would say, you either like it or hate it :) Maybe it's just 50% are good and 50% were messed up at the factory with a bad chip :) After that video, I got a Maytag, don't think I would ever buy anything else. Cheers
I just got my new washer today. I hated it already!.
Whew I thought mine was broken. I tossed a load in as soon as I got it installed. It is pretty loud,unlike my old ( 15 yr old washer). Mine doesnt bang around like that ......yet.
My does this exact same…Saying G.E. is less than helpful is an insult to “less than helpful”
What's wrong with a washer that can also walk the dog in the morning? Its a win win.
I bought this machine a week ago. I had it banging and shaking around only once - when I had only one waterproof mattress pad in it.
For starters you don't just throw them all in like that you have to level them out around the agitator so it spins even. My sister and my cousin have had this washer for quite a while and I'm getting mine delivered tomorrow and they love theirs except for the noise but with how good it cleans I wouldn't care I'll shut the laundry room door
I had this model washing machine on order when I saw this vedio. After seeing this vedio, I went straight to the store, canceled the order, and purchased a different washing machine.
Bought one November 19, had it replaced under warranty right away but that took three weeks. Still banged around but worked until this weekend ,May 20. Still under warranty and have a Tech coming in a week. Tried the reset idea and will see next load. My washer is perfectly level(I am a Millwright), Starrett 98 square with Texas.
Reset did not work. Finally got a good technician , He spent two hours at my home. Drain hose was too deep in the stand pipe(siphoned), the installers installed it this way both times.. Do not level like the manual shows you, level off the top of the tub. Make sure you have an air gap in the drain stand pipe. Use deep rinse feature and select high water level no matter the load. Washer working again after following technician's advice.
Just bought mine from someone who bought a brand new home they brought their own so I bought it basically brand new paid $200 it works perfectly if you never hear from me again then it keeps working I just think you people don’t know what you’re doing But that’s just my opinion and you know how that goes
if you push the deep rinse and hold will it add more water?wow i wont be buying this one. thanks for the imfo
Wow... some of the answers are entertaining.. now if you place a pile of wet cloths in one location you better have the machine bolted to the floor.. it doesnt matter how level the washer is.. it IS going to move. Basic Laws of Physics
Was the washer properly leveled?
good point
Good point. This is very key step at install.
The issue may be that you're adding jeans to shirts and other lighter items. Jeans are bulkier and heavy. I've had that issue in the past. Wash your jeans separate and see what happens.
Its doing exactly what its supposed to do. It is a high efficiency washer, so it doesn’t need as much water as older washers. It “filled up again” because that was the rinse cycle, and you put it on the Deep Fill option! Your washer keeps moving because you don’t have it level! Thats why your clothes keep getting wrapped up around the agitator. I wonder if you read the manual before operating this machine, because everything you complained about is explained clearly there.
It is not a High Efficiency model.
We got ours just over a year ago and we were happy till today out of nowhere it's banging and walking forward until it almost pulled the hose fittings off the wall.
Took out some clothes as he said and rebalanced / redistributed evenly again and it walked forward all the way again.
I know from past experience and personal repairs to our previous machines that it is one or more of the springs ( there are usually 3 or 4 attached from the surround of the drum to the base, or some models have little shock absorbers) I've not opened it yet but it's so far forward I was able to get behind it and there are no access screws.
The silver metal back is held on under the white exterior metal, this means taking the top control panel off and undoing the whole outer shell to get to the springs etc.
Also the video we just watched not only has probably got serval springs broken, the bearing under the drum is screeching, requiring the agitator to be removed, and the drum to get under the drum to get to the bearing.
I'm sad to say these machines keep doing the same things to us within 3 year spans at most.
We had a Amana previous to this GE last about 3 years, prior to that we had a Whirlpool (stacked wash/dryer) heating element went in the 2nd month. Then again a year later by which point the washer was banging like a snare drum and screeching.
My friends, this phenomenon is officially known as "PLANNED OBSOLESCENCE"...
Geez. This is the exact washer model I bought. Same loud noise. It didn’t jump around or tangle. Just that noise that could scare away Big foot. I got it Thursday. I sent it back Saturday. GE customer service is useless. They said. Yes it is noisy.
Hey, we recently got a GE washer from Costco (returned the first one within a week because it wouldnt fill correctly)- model number GTW335ASN0WW and I cant find this washer online, or any info on it (except this one video and sold by Sears) but I see many GE washers with model number GTW335ASNWW (without the 0)..
Did you level the feet?
I have the same washer and it does exactly the same thing. A tech who came and looked at it said my water pressure was not adequate. I'm on a cistern system with a water pump and the pressure is within spec as specified in the installation requirements. The thing is noisy, never balances the load between the wash and rinse cycle and wants to walk all over the place. The engineers must have been on crack when they let this out of the testing phase. Never buying a GE product again. They'll probably be out of business soon anyway given the financial condition of the company.
The GE brand was purchased by the Chinese company Haier some years back...known mostly for their cheap mini-fridges in dorm rooms and under desks in offices. Everything they make is the embodiment of cheap Chinese crap. The circuit board that controls this model is a joke...it looks like something you'd find in a child's remote control toy car. I cannot imagine GE washers lasting more than 5-7 aggravating years.
I worked there in Louisville 2012 to 2015. Before the sale. But the quality was still sketchy
Can you do a review of the new Maytag washer you got specially washing pillows.
hey man just to let you know the main reason the washer moves around alot is because your floor might be not level or not sturdy enough
It is because the washer is junk.
@@richardthomas1743 i own this washer and its not what you people call "trash"
@@DustPlayz1 It is trash. Very noisy , poorly built trash.
@@richardthomas1743 ok then make a video on it if it’s so trash
@@DustPlayz1 I got rid of my junk washer , brought it back and got a different machine. If yours is so wonderful make a video showing how quiet it is and how it does not shake and how it does not end up with cloths wrapped around the agitator. Good luck.
We bought last week. Used only a few times but saw the problems like in the comments. I have to return this.
I bought it because it’s Made In America but it’s a failure.
I paid $100 for the washer and dryer, similar model, the 220 (yours is 330). That was $50 each for the 1 yr old set. I believe I overpaid.
That washer is funny
Mine sounds just like that and I'm sending it back
If anything Mark I got a few hearty laughs during your review, sorry about your purchase but parts of your video are hilarious. I came here to youtube to troubleshoot this model and found your review. Luckily I'm not quite in the same boat as you as my washer seems to be performing a bit more steadily where the loads don't off balance like yours tended to. I just found the operations of this washer to be abysmal; annoyingly loud, inconsistent water level filling within the tub and overall just kind of a piece of junk. Most of the GE appliances I come into contact with these days whether with family or friends just seem to be poorly designed pieces of crap.
I would not recommend purchasing this washer, its the worse ever. I also have the problem with out of balance loads but not all loads. Forget about washing a single item like a bathroom floor mat, it get out of balance. Quilts are terrible. You have very little control over the water level, there's barely enough water for even a Max load of clothes because the washer has an automatic load sensing. The rinse cycle doesn't cover the clothes so how well are they rinsed?
You should of had your old Kenmore repaired.
The sheet is the problem. You can’t wash sheets with jeans or towels, the machine will go off balance every time. Even your owner manual will tell you how to load your clothes.
I think maybe you guys didn’t level the machine. Cause I just bought one and I used a level with lid open and mine works great
Maybe you got lucky. It would get clothes bundled up in the wash cycle before it even got to spinning, so it wasn't just a level issue. I got a Maytag and it works great.
Mark Karnowski well yeah with these new water saving crappy piece of Shizt design washers they will tangle before spinning cause of out of balance cause they don’t have a lot of water to move around freely if that makes sense. At least you got one that works. That’s all that matters. Lol.
@@markkarnowski5323 i agree ge always talk crap
@@markkarnowski5323 did you get the matching dryer
In Sweden those types and model of washing machines never exist.
I have never never see one in my life. When I saw in this video clip is a big reason why they not exist in Sweden.
California passed a law requiring washing machines to be made to conserve water. They screwed up the machines in trying to fulfill this. Same thing with water heaters, light bulbs, ETC.
Mine does the same thing! Frustrating when you have keep opening it to rearrange clothes.
Just a piece of advice is use to work for GE 1st ypur washer isn't levled or they left the leveing rod in, look down on the left or riggt front side should be a smll hole, leveling rod if not, put the leveler on 4 times once in the back lid down front same side L side the same R side repeat, 2nd water will not go above 2nd hole from the top of the agitator 3 press deep fill, you get a Fallon more press it twice 2 gallons press and hold or press 3 times deep fill, 4th if you put it on Super it will automatically fill to capacity. Your washer isn't leveled or the shipping rod was left inside
Say what?
Honestly, I should see this before we bought ours...its jumping all over...
LOL
Yeah sure.
You should of bought a Speed Queen top loading washer.
I remember when GE meant something.. what a total CRAP washing machine.. I will NOT buy anything GE after my experience with this POS! I have read where there is an software update.. that you have to purchase which is a joke. Mine is in the habit of not doing a final spin. "Reads an Out of Balance Code" Really! No Kidding! One has to be ready to RUN when it starts spinning cause it WILL chase you out of the room!! Customers need to bring a class action suit against them! If I was the engineer of this machine I wouldn't be able to sleep at night or show my face but apparently these new breed of engineers don't give a flying hoot.
I bought one of these brand new. It sucks!! I hate it!! After 8 months it already gets stuck into soak mode and never comes out of it. Even with soak turned off. I now have to call for warranty service. It better be covered, or I'm just gonna through it out. It is loud, never drains and spins enough. Cloths were always super damp after use, no matter what type of cycle you run. Yes, stuff always gets torn, stuck, or ripped in the agitator. My girlfriend bought it for me, so I can't ever say anything bad bout it sorry I'm venting here bout what a hunk of S#!t it is. I will never get a GE appliance again cause of this cruddy experience.
The one I have is loud too
BUYER BEWARE!!! No wonder Home Depot has slashed the price; trying to pawn off a crappy machine to unsuspecting customers. Thank you so much for doing this review! I hope you returned that machine, got a FULL refund and made them pay you for all the trouble and inconvenience.
GE sets the price, not Home Depot. If you do any searches you'll see nearly 100% of retailers have the unit for the same price.
mine is not too bad i think its dun that once the problem u hav. it would shake like crazy n it would add water. thing is stupid. i wish i had my old washer. this washer here does not fill up with alot of water wich sux also. and now its makin a litle crying type of noise
I have this exact washer.Its a pos! Cant even find a damn belt for it.Does same exact thing!
Call a priest
Call an exorcist quick
If you load it right. It would not have this problem.. When It's jumping around like that..Correct the problem. Rearrange the clothes.. WOW.. Just wow...
They get bunched up because you need to put your clothes in balance not throw it like a ball . Try it.
trying to figure out how to bypass lid lock. this unbalanced walk away happened too many times and now lid lock switch is broken. this machine is junk!!!
Bro my washer loose like that every time one time my washer like wag like so crazy and an asshole it almost came out
Yours is the only review I've found that mentions this problem. Did you try any of the suggestions made in the comments? Did you contact GE? Is your unit defective? Without trying any of these remedies and then updating your review I think your review isn't made in good faith and does a disservice to people who view your review video.
WOW
Wth!!
5:18 we all know you did that
someone want to sell me a new one for $ 200 what do you think > GTW335ASNWW and the dryer GTD33EASKWW for $ 200. they both are new
You need to put the clothes right not just throw them in a ball because then it will start moving more to one side need to place ur clothes evenly with any washer.
4:46
I saw this washer
We have the same model.....biggest piece of crap.
I have the same model and I loved it. However now it's only washing for 6 seconds and it's not spinning or draining. Well it drains but I had to leave it open. So I have to wring the clothes myself.
Mine did that. Turns out the drain hose is clogged
I have this model and it works fine. Obviously you have a problem with yours.
Replace the Ge washer
It's not level right