I am very lucky as I have dealt with the same dealer (Toyota of Puyallup, WA) for five cars over 22 years or so (three Priusi and two RAV 4 Hybrids). RAV 4 Primes were hens teeth (met a guy a little over two years ago who paid 90K for a Prime SE) especially in WA State. Not only was I able to corral a '24 RAV 4 Prime XSE with both packages, got 500 off. They had none in stock, rarely do, but a metallic Silver Grey showed up about three weeks ago with all the bits and buyer backed out. And I got her for 51.5K. No grand steal (sticker was 52,250) but I still feel like its a win. Great shop dept as well. And the doc fee was 150 bucks, no other charges outside the appropriate ones.
Going through a similar experience with Toyota dealers on a Camry using your template. So far, only a single response, and after I said I was ready to put down a deposit, I've heard nothing else. You are right about the distributer forced options. My favorite is $79 for a phone cable for use in car with Qi charging and wireless CarPlay (so you wouldn't even use the $5 cable), or the $59 First Aid Kit. Or the $699 for three years of oil changes (two years of oil changes is already priced in the car). I also had a deposit with a dealer for six weeks for a car in build phase. When I inquired about it, they said they sold it to somebody else for more. Nice.
The $699 is most likely for all mandatory services according to the manufacturer's schedule. It may include other things as well. That may or may not be a value. I would most likely not buy it.
@@occckid123 The package I'm speaking of is ToyoGuard Platinum. You can google it if you want to know exactly what it is, but it is primarily an extension of the already included ToyoCare, roadside assistance as comes with many credit cards these days, "fabric protector", etc. I don't care to buy any forced options.
I went to the local Toyota dealer and they had no sales people on the floor. I was allowed to just wander around. Finally the manager asked me if I'd been helped, I said no and he took me to a room full of sales people who were all on the phone. They had about 150 trucks on their lot, maybe 3 cars. I think they were all desperately trying to sell the trucks using cold calls.
As a Salesperson and FSM Sales Consultant at a Toyota store here in Canada, we don’t pressure customers into buying accessories or extra products they don’t want. Our focus is always on transparency and giving the customer exactly what they’re looking for. However, keep in mind that most customers will end up paying the listed price on new cars, with the exception of a $500 loyalty discount. Be cautious when you see big discounts upfront - sometimes a $3K discount at the front end can be offset by add-ons later in the process, potentially costing you more in the back end. Always ask for Toyota rates or better if the FSM can manage the task of shopping and buying down rates to a sweet spot where everyone wins.
My wife and I just emailed 13 MD/DC area Mazda dealers for a 2025 CX-5. 8 replied, but no OTD offers. Over 3 weeks I received 94 emails, mainly from bots. We used the CarEdge system to determine a good price, so I finally sent the 8 responders that we would come in the next day Oct 31 (strategy) for the first dealer that would guarantee our price (I went for 200 lower than your calculated good price). 15 minutes later, I got a positive reply so we made the appointment. When the manager came over after our test drive he put the written offer we asked for on the table and we drove away happy that we got what we wanted (including those annoying "already installed" extras that we didn't want - included). Thanks Zach and Ray. BTW, most replies just kept asking us to come in, ignoring my explicit requests. Still getting calls and texts despite my sending all the dealers an email thanking them for participating and noting that we purchased a car.
I emailed 21 Toyota Dealers near the Washington DC, Northern VA, MD area for a base model Rav4 LE (non-hybrid) and the best OTD price I was able to get was a measly $500-$1000 off. 80% of the dealers were set on MSRP and one even said they were not going to talk any numbers until I go into the showroom.
I prefer my German rides. You can basically get a VW Jetta that has a Japanese transmission and gets 42 miles per gallon for around 20K at the moment. Likely the route. I will go until these dealers calm down.@@s99614
Toyota has god like status here in Canada. Customer are lining up to buy their vehicles no matter what. Even with all these new issues with their new trucks, it’s hard to negotiate with any Toyota dealer. You just have to pay sticker price or walk away.
i personally found central florida toyota to be a very upright and professional dealership. i also really like earl stewart in palm beach area who has totally transparent pricing
I emailed 3 dealers in my area for a new RAV4. All were MSRP. I bought one because it just hit the dealer lot and was the color/interior I wanted. I got a good trade in value and doc fees were low with no crazy add ons
Good on you. I was just in the market and that’s not an easy task to get a fair price and the configuration you want at the same time for some of these models.
You will get a much higher response rate if you just call them, and then follow up with an email once you have the name of the Internet service manager. Most dealer email addresses are black holes that never get read. I have purchased cars this way for 20 years, and usually get about a 50% hit rate, after I confirm over the phone whom to send the specs to.
8k-10k discount reach toward decemeber you can easy get 10k use 200mile radius search it easy ask for qoute re use qoute to hit it lowest an lowball offer does work by kkb offer within msrp digit shown must require right msrp build etc when you putting in kkb you see number
When I've tried over the years, about 50% would respond, but every response wanted me to call or come in to talk about it. When I explained I had a 500 mile search radius and didn't mind driving, but would not drive without some idea of the kind of deal offered, every one of them still wanted me to drive or call first. Selling on the Internet is a nice idea, but it' just an extension of the salesmen walking the dealership lot.
My Toyota dealership that I ordered my Rav4 XSE hybrid from doesn't charge above MSRP. But my car will arrive with several port installed options (PIO). A few of them I want, but others I don't want. However I have to accept - and pay for - all of them. That negates the benefit of not having a market adjustment.
Bravo Central Florida Toyota! Here's an analogy to what CarEdge says car dealers should be doing: it used to be that realtors couldn't wait to slap an Under Contract or Sold sign on their For Sale yard signs once they had a good offer. A decade or two ago, realtors realized that doing that killed an opportunity to build a relationship with others looking to buy. So now they leave the For Sale sign up as long as possible and respond to everyone contacting them.
I used to sell machining fluids and other industrial chemicals as part of a chemical sales job and I'd reply to every customer call even if it was only for a 5-gallon container. I found out I was the #2 salesman for machining coolants in the USA, most of my sales were small lots while the #1 guy had three big accounts, but one of my small customers got a big order and it turned him into a major account for me. It pays to return all your calls and follow-up with customers.
When I worked at a new car dealership there was 1 person assigned to online sales, usually the sales manager buddy. That was few years ago and it's properly changed a bit but I think it's just couple of people assigned to do that. They are either swamped or not really interested because they are stuck in the come in and we will talk method.
I have lived in Las Vegas for almost 40 years and our market regarding dealerships is a cesspool. There are so many shady things that happen here the most popular one is a desert protection package. They put an addendum sticker next to the factory sticker with about $3000 in upgrades this has been going on for 30+ years, the claims are that they have upgraded radiators and belts to withstand the desert heat which is complete BS
I would never, ever, NEVER, purchase a vehicle from Toyota of Huntington Beach. Their sales tactics are deplorable and they always give the worst deals on any comparable vehicle to another dealer. Which is probably why you got an MSRP quote. I’m actually surprised you weren’t charged a market adjustment. Are they becoming less stupid?
Just bought a RAV4 and was able to negotiate a just over 4 k off msrp dealership was easy to work with did a great job with the transaction, and yes the vehicle I bought was not on the lot, coming in from port, picked 7 days later
I actually got my new 2025 Camry from Central Florida Toyota a few months ago (after doing a lot of research with the help of Car Edge) and was a lot more pleased with the experience than the last time I bought a car. Kudos to them and thanks to you guys at Car Edge for the valuable info.
Not Surprised!! I have been on numerous new car lots, browse around and it’s very nice weather and I have had nobody come out and even try and help me. And I am talking numerous dealerships.
How is there a port installation on say toyotas manufactured just north of evansville Indiana? Doesnt just come out of Princeton INdiana plant with that stuff built in or tossed in (matts) and put on a shipping truck to dealer_ Toyota lists it all on the window with grand total TSRP.
same down here in south florida. ive been contacting a few dealerships to see if they have any black friday sales and they ALL just want me to come in or talk on the phone.
red flag they're probably going to swindle you like my EU dealership I was supposed to pay 53k he writes..1st of all who's writing offers on pen and paper in 2024 ? I read his math and I'm like...that's 64k total what are you doing ? I don't want to know the contract he signed someone for a 60 months lease pretty sure that customer got ripped off hard
A question, I've always found success when implementing some of these strategies over the phone, I should also say I enjoy the negotiation process, and there's tons of good information on here! Does Edge Car or the community know whether or not sending the email leads to Greater success than the phone call?
I used the same procedure back in 2005 …abysmal response even back then. Having said that, I accomplished what I was after. It took a little bit of work but most things in life take work.
Would be amazing to see a Lexus TX 500h F Sport Performance as an example. So glad I found your channel, instant subscribe. Thank you for empowering us
The fact of the matter is spending time back and forth on emails takes a lot more time than the person standing in front of them at the dealership who wants to drive home in a car that moment. That's the fact about Toyotas right now. I was shopping for a mini van recently and not one Toyota dealer in my city had one for me to test drive because they were all pre-sold out for weeks.
I’m interested in buy a 2025 Toyota Camry LE with no added options. I’m asking point blank , what is the most discount I can get without paying more than a $300 doc fee and without any other fees? Thank you
Great deals on Tundras (2024s) are to be had for sure. Just got one last weekend for 10,000 off the MSRP from a dealer in PA (and the doc fee was only 387). Sincerely hope that dealer was NOT on your 'no response' list because they were GREAT w/ my - provided EVERYTHING via email and all I had to do was to show up with a check.
@@IzaguirreC Agree. Still, a stark contrast to 2022 and even early 2023 where people were paying 5,000k over the MSRP just to get one. I know about the engine recall and all, and I am sure this has a lot to do with the discounts but here is hoping Toyota will make it right (and for the record, 2024s are not on the recall list, for now at least)
@ they will be I can assure you that. Even hybrids are failing. Less on the 24 models but there’s still some. I’m glad people are boycotting both trucks. Toyota went overboard with the prices and dealerships are scum of the earth. I have bought 5 Tacomas, 1 Corolla cross and 1 rav4 in the last 5 years. It’s always problems with the dealers. I had a sales guy tell me I’m buying too much truck if I can’t afford 48k. I was putting 30k down.
Can you do a review on Lincoln? Been interested in the Lincoln Navigator and noticing their prices are reasonable compared to the GMC Yukon. Wondering what's going on with them. Thanks for all the great info!
I’m surprised Central Fl Toyota was the best OTD price! I actually got my brand new Corolla from them in July. While I feel like the car itself was overpriced, at $30k with window tints and all weather mats, my interest rate was really fair (5% I think) and my monthly payment was $280. I also wasnt totally happy with the in person experience, they have over 70 salesmen and we were there for 2 hours. Packed house. Finance manager actually told us we were wasting his time. But this makes me feel like I got a really good deal.
The best way to not be frustrated when buying a car, just make it a personal competition of "how low can they go" and just keep running around till you get what you want.
I just bought a 2024 Prius. It was extremely difficult to get any dealer to discuss price over email or text. Only one was willing, and they didn’t have the options I wanted available.
We were out shopping for a Honda cry hybrid and stopped in our tracks with the added fees for accessories pkgs. pkgs we didn’t want. Dealer then said they wouldn’t charge for added pkg but that really,isn’t a deal is it? Car buying has gotten so complicated these days. Still haven’t bought anything
Question: I’m running into these port add-ons. Is this something I can negotiate with the dealer. I don’t want the add-ons. But they’re already on there coming from the ?!
I'm actually thinking about buying an Audi A7. That's not one of their top sellers so it might be interesting to see what you can find out. One thing to keep in mind is Audi supports a 6% discount via the Audi Club but I'm not sure all dealers do.
Does it really coming down to find a needle in a haystack (a deal?). My last 2 cars (Honda Accords ) I bought via Consumer Reports and their dealers' network (the ones willing to participate). True, there are many less dealers willing to participate in this now, as compared to 5 yrs ago - but there are. And the quotes for Accord/CR-V, and Camry are coming below MSRP. Worth checking.
I’ve had poorer responses than your 17% from Toyota dealers. Another statistic I’ve found in “working with” Toyota dealers is that there is probably a 95% chance that, rather than answering my questions about the vehicle I’m interested in, they will ask me “So, can I schedule you for a time today or tomorrow to see the vehicle?”
What's a good target price for a 2024 Rav4 LE (gas)? Or what 2024 model do you think is the best deal on a budget right now? Open to XLE/XLE premium if it means a better deal. Looking for good dealers near chicago or st louis for my brother
Toyota dealer offered me $9,000 for a 2016 Toyota Venza, XLE AWD. I laughed and walked out. Sold it on FB MARKETPLACE for $13k, which is still a good deal. Toyota said they’d list it at $16,500 in the used lot. Fort Worth Texas
I asked Toyota for a rav 4 hybrid dealer for $246 dollars extra off. They said no. I now own a subaru that is cheaper and has a better apr. Dealer and salesman at subaru was much better as well.
I love your channel! And I wish I knew all of this before buying my car a few weeks ago. I would love to send you the details cause I got a very bad deal now I think about it and want to learn my options. Let me know how and thanks
I am not paying Toyota tax. I will let market correct. I will ride with my nice 2021 Honda CRV that I got a discount of 13% for $3500. When I purchased my Honda in 2021, Toyota dealers back then were not ready to budge and I didn’t care too.
I emailed a Toyo dealer in central AR. The dealer would not give an OTD price, but the next day, an email said they would take 1k off and give me an aggressive trade-in amount for my vehicle.
Can you do used cars? I just went to a dealer to buy a used 2015 Tesla model S that was advertised for 20k. I get to the dealership to take a look, price tag says 30k. I negotiate down to the advertised price and they say that’s the lowest. No negotiation at all. Would be great if you can negotiate used car sales
It’s the entire American industry like that not only auto dealerships. You will be surprised how people in other countries can find right away out the door prices or prices to other goods not only vehicles. Salesmen here always playing games. They want to find out how much money you have in your pockets and give you a price convenient to them. In other countries, you just go and ask two simple questions how much it costs and can you do a lower price? People don’t go around they go straight to the point. If not, turn around and leave.
good video for me to comment on my european experience at Toyota they had the car on the lot I wanted it after 4 yes 4 visits I still had no contract and only crazy propositions...the salesman even told me at the last visit he sold it to someone for a 6 years lease when I only wanted 3 max, why do Toyota employ such people that clearly don't work for the manufacturer he could have sold 2 cars instead sold 1 and pushed me away visited 2 other dealership and they too didn't care to sell me a car so I gave up I'm waiting for the hopefully competitive next-gen hybrid Forester
I am not really surprised for so few responses. It is so easy to send numerous emails* that I suspect that many dealers receive hundreds if not thousands per week. They realize that the likelihood of making sales from emails is so low that responding is a poor use of resources if potential buyers are calling or physically on site. Responding to emails would make sense only if business was so slow that sales people had no customers and nothing else to do. That is probably why the Ford dealerships responded. The sales people had nothing else to do, so even time spent with a low probability of a sale was better than nothing. *One of the posters here wrote "I emailed 21 dealers ...". I also suspect that the vast majority of emails are from people who are "just looking" and not really serious. The person who sent in the "winning" bid was a fan of the show and realized that he could essentially use CarEdge for advertising and was fully aware that he would not actually be selling a vehicle.
I know this isn't a luxury car. We're new immigrants ans Been wanting to get the 2025 CRV Hybrid Sport-L. It would be amazing what they'd offer you guys just so i can have an idea how much they're willing to take off prior to negotiating. Learning a lot from you. Thank you so much
Email and had phone call for a new jeep grand Cherokee for an in stock - gave me OTD price. Quoted and called them back again… but got silence… never called me back. Jeep is still there. 🤷♂️ I have cash and perfect credit… idk Might be buying a tesla instead - idk
Its been many years since ive shopped for vehicles and I know we just went through a strong sellers market, but is actually caring about MSRP a thing now? Ive always just requested to see invoice and negotiated off that, even if they dont make much beyond the invoice price they still get dealer holdback. I know make and model matters a lot there as well. Also these accessory packages have always been crap and its too bad to see its just getting worse. $4k for premium audio when I can put an Amp, a subwoofer, and 4 nice mids in for $1k that will knock the socks off anything these dealerships are giving you for 4x that. Most any accessory you add is money just pissed away, youre not getting most of that back. Its always been tough to just get a base model with no add-ons though because they want people buying their ridiculously marked up crap.
And how much blame falls on the Sales Manager's desk when they want the salesperson to get that person in and stating they won't issue such prices unless the potential buyer comes in.
I used your techniques and verbiage in my search for a new car and they helped a bunch. I tried to buy a Toyota in Canada but the Stealerships are taking advantage of customers. My family had four decades of Toyota/Lexus and I finally broke the chain this year with a Mazda. I ended up with $3200 off MSRP on a 2024 model with an OTD ahead of time. I will NOT buy a Toyota in Canada until the Dealerships smarten up.
yea good luck with that. supply is so bad at these dealerships that the people working there can't even get a new car. their bosses won't let them because there isn't even enough inventory to sell.
Well... believe it or not.. I actually ordered a Chevy Traverse 2025, 0ver 2 months ago, and try getting the sales rep to respond to me... is a joke.... I really want to cancel this order. Ted
As far as the Port installed unwanted crap, they installed a navigation package on my 23 Tacoma at a cost of $1700 which will expire in 2026. I can only assume that it will have a subscription after that if I want to continue the service. Most likely I will sell it to someone else in 25 and they'll be stuck with a blank navigation screen.
Car dealers have no incentive from their manufacturer to sell new units out of their zip code so I totally understand why your response rate was so low. Also remember the dealer isn’t getting any service business from an out of state sale either - so again no incentive for a dealer to even respond. IMO - those dealers who didn’t respond are the smart ones.
5:18. You guys provide a great service but I feel compelled to point out that you emailed 100 dealers and got a 17% response rate. You did that because this is your job. Who has that kind of time? I certainly don’t. Even if I did, I don’t have 100 dealerships within a reasonable driving distance of where I live. What if my best deal is out of state? Now I have to spend valuable time and additional money to pick it up or to have it shipped? Just sayin…. I’m in the Colorado Springs area. Got $1000 off MSRP at a Denver dealership on a 2024 Cavalry Blue RAV4 XSE Hybrid that I had to wait 6 weeks for. That was good enough for me 👊🏽.
@@Frank-James I’ll concede I may not have gotten the BEST deal, but I don’t believe I got screwed either. I didn’t pay MSRP or over, dealer didn’t charge a doc fee, I got exactly what I wanted and my time is also worth something 😉
I am very lucky as I have dealt with the same dealer (Toyota of Puyallup, WA) for five cars over 22 years or so (three Priusi and two RAV 4 Hybrids). RAV 4 Primes were hens teeth (met a guy a little over two years ago who paid 90K for a Prime SE) especially in WA State. Not only was I able to corral a '24 RAV 4 Prime XSE with both packages, got 500 off. They had none in stock, rarely do, but a metallic Silver Grey showed up about three weeks ago with all the bits and buyer backed out. And I got her for 51.5K. No grand steal (sticker was 52,250) but I still feel like its a win. Great shop dept as well. And the doc fee was 150 bucks, no other charges outside the appropriate ones.
Going through a similar experience with Toyota dealers on a Camry using your template. So far, only a single response, and after I said I was ready to put down a deposit, I've heard nothing else. You are right about the distributer forced options. My favorite is $79 for a phone cable for use in car with Qi charging and wireless CarPlay (so you wouldn't even use the $5 cable), or the $59 First Aid Kit. Or the $699 for three years of oil changes (two years of oil changes is already priced in the car).
I also had a deposit with a dealer for six weeks for a car in build phase. When I inquired about it, they said they sold it to somebody else for more. Nice.
The $699 is most likely for all mandatory services according to the manufacturer's schedule. It may include other things as well. That may or may not be a value. I would most likely not buy it.
@jerrylundegaard2592 the 699 probably just included air and engine filters
@@occckid123 The package I'm speaking of is ToyoGuard Platinum. You can google it if you want to know exactly what it is, but it is primarily an extension of the already included ToyoCare, roadside assistance as comes with many credit cards these days, "fabric protector", etc. I don't care to buy any forced options.
I went to the local Toyota dealer and they had no sales people on the floor. I was allowed to just wander around. Finally the manager asked me if I'd been helped, I said no and he took me to a room full of sales people who were all on the phone. They had about 150 trucks on their lot, maybe 3 cars. I think they were all desperately trying to sell the trucks using cold calls.
As a Salesperson and FSM Sales Consultant at a Toyota store here in Canada, we don’t pressure customers into buying accessories or extra products they don’t want. Our focus is always on transparency and giving the customer exactly what they’re looking for. However, keep in mind that most customers will end up paying the listed price on new cars, with the exception of a $500 loyalty discount.
Be cautious when you see big discounts upfront - sometimes a $3K discount at the front end can be offset by add-ons later in the process, potentially costing you more in the back end.
Always ask for Toyota rates or better if the FSM can manage the task of shopping and buying down rates to a sweet spot where everyone wins.
I just scored 4.2k of MSRP of a WRX thanks to you guys, that was with $800 of addons as well so really 5K discount.
My wife and I just emailed 13 MD/DC area Mazda dealers for a 2025 CX-5. 8 replied, but no OTD offers. Over 3 weeks I received 94 emails, mainly from bots. We used the CarEdge system to determine a good price, so I finally sent the 8 responders that we would come in the next day Oct 31 (strategy) for the first dealer that would guarantee our price (I went for 200 lower than your calculated good price). 15 minutes later, I got a positive reply so we made the appointment. When the manager came over after our test drive he put the written offer we asked for on the table and we drove away happy that we got what we wanted (including those annoying "already installed" extras that we didn't want - included). Thanks Zach and Ray. BTW, most replies just kept asking us to come in, ignoring my explicit requests. Still getting calls and texts despite my sending all the dealers an email thanking them for participating and noting that we purchased a car.
congrats
Mind if I ask which dealership got your business? I'm in the same area and am looking at a CX-5 or 50.
Name the dealer.
How much you pay for your Mazda in total with taxes and all fees?
I emailed 21 Toyota Dealers near the Washington DC, Northern VA, MD area for a base model Rav4 LE (non-hybrid) and the best OTD price I was able to get was a measly $500-$1000 off. 80% of the dealers were set on MSRP and one even said they were not going to talk any numbers until I go into the showroom.
Im in same boat with many toyota honda. They mostly all want msrp or more if hybrid.
how did you do that? I want to do the same haha
Then don't buy a Toyota. I recently purchased a Ford Escape in Northern Virginia and had no issues.
I prefer my German rides. You can basically get a VW Jetta that has a Japanese transmission and gets 42 miles per gallon for around 20K at the moment. Likely the route. I will go until these dealers calm down.@@s99614
Considering that it’s one of the best brands, most popular models, and you hadn’t actually shown any commitment ANY offer under MSRP is pretty good.
Toyota has god like status here in Canada. Customer are lining up to buy their vehicles no matter what. Even with all these new issues with their new trucks, it’s hard to negotiate with any Toyota dealer. You just have to pay sticker price or walk away.
Excellent video! Congrats to Luis from the dealership. Luis is a class act. It's refreshing to see people doing the right thing!
i personally found central florida toyota to be a very upright and professional dealership. i also really like earl stewart in palm beach area who has totally transparent pricing
I emailed 3 dealers in my area for a new RAV4. All were MSRP. I bought one because it just hit the dealer lot and was the color/interior I wanted. I got a good trade in value and doc fees were low with no crazy add ons
Good on you. I was just in the market and that’s not an easy task to get a fair price and the configuration you want at the same time for some of these models.
You will get a much higher response rate if you just call them, and then follow up with an email once you have the name of the Internet service manager. Most dealer email addresses are black holes that never get read. I have purchased cars this way for 20 years, and usually get about a 50% hit rate, after I confirm over the phone whom to send the specs to.
Lexus RX 350 OTD prices . Would be interesting to see a luxury vehicle in the mix
8k-10k discount reach toward decemeber you can easy get 10k use 200mile radius search it easy ask for qoute re use qoute to hit it lowest an lowball offer does work by kkb offer within msrp digit shown must require right msrp build etc when you putting in kkb you see number
When I've tried over the years, about 50% would respond, but every response wanted me to call or come in to talk about it. When I explained I had a 500 mile search radius and didn't mind driving, but would not drive without some idea of the kind of deal offered, every one of them still wanted me to drive or call first. Selling on the Internet is a nice idea, but it' just an extension of the salesmen walking the dealership lot.
My Toyota dealership that I ordered my Rav4 XSE hybrid from doesn't charge above MSRP. But my car will arrive with several port installed options (PIO). A few of them I want, but others I don't want. However I have to accept - and pay for - all of them.
That negates the benefit of not having a market adjustment.
Bravo Central Florida Toyota! Here's an analogy to what CarEdge says car dealers should be doing: it used to be that realtors couldn't wait to slap an Under Contract or Sold sign on their For Sale yard signs once they had a good offer. A decade or two ago, realtors realized that doing that killed an opportunity to build a relationship with others looking to buy. So now they leave the For Sale sign up as long as possible and respond to everyone contacting them.
I used to sell machining fluids and other industrial chemicals as part of a chemical sales job and I'd reply to every customer call even if it was only for a 5-gallon container. I found out I was the #2 salesman for machining coolants in the USA, most of my sales were small lots while the #1 guy had three big accounts, but one of my small customers got a big order and it turned him into a major account for me. It pays to return all your calls and follow-up with customers.
When I worked at a new car dealership there was 1 person assigned to online sales, usually the sales manager buddy. That was few years ago and it's properly changed a bit but I think it's just couple of people assigned to do that. They are either swamped or not really interested because they are stuck in the come in and we will talk method.
Wish you guys did the Prime. They’re going for waaaaay over MSRP in the Seattle area it’s crazy.
I have lived in Las Vegas for almost 40 years and our market regarding dealerships is a cesspool. There are so many shady things that happen here the most popular one is a desert protection package. They put an addendum sticker next to the factory sticker with about $3000 in upgrades this has been going on for 30+ years, the claims are that they have upgraded radiators and belts to withstand the desert heat which is complete BS
I would never, ever, NEVER, purchase a vehicle from Toyota of Huntington Beach. Their sales tactics are deplorable and they always give the worst deals on any comparable vehicle to another dealer. Which is probably why you got an MSRP quote. I’m actually surprised you weren’t charged a market adjustment. Are they becoming less stupid?
We had a personal experience with them and we totally agree. They will not give you a deal. Nothing. definitely go somewhere else.
I've been working in getting prices from Toyota and Kia and don't see days on the lot listed
Just bought a RAV4 and was able to negotiate a just over 4 k off msrp dealership was easy to work with did a great job with the transaction, and yes the vehicle I bought was not on the lot, coming in from port, picked 7 days later
What trim level Don and was it gas or hybrid?
@ xle premium and gas
@@donsmnc5319 That's a pretty good deal for the XLE premium - close to LE pricing!
@@donsmnc5319 Which state/dealer if you're open to sharing? Was a trade-in involved to get to that price?
I actually got my new 2025 Camry from Central Florida Toyota a few months ago (after doing a lot of research with the help of Car Edge) and was a lot more pleased with the experience than the last time I bought a car. Kudos to them and thanks to you guys at Car Edge for the valuable info.
How much did you save over MSRP?
@aruhela just realized I didn't actually answer your question (shouldn't post before I'm fully awake!) I saved $3580 off the TSRP.
@@enrikozartajuz9702that’s amazing deal!
Not Surprised!! I have been on numerous new car lots, browse around and it’s very nice weather and I have had nobody come out and even try and help me. And I am talking numerous dealerships.
Same
How is there a port installation on say toyotas manufactured just north of evansville Indiana? Doesnt just come out of Princeton INdiana plant with that stuff built in or tossed in (matts) and put on a shipping truck to dealer_ Toyota lists it all on the window with grand total TSRP.
same down here in south florida. ive been contacting a few dealerships to see if they have any black friday sales and they ALL just want me to come in or talk on the phone.
red flag they're probably going to swindle you like my EU dealership I was supposed to pay 53k he writes..1st of all who's writing offers on pen and paper in 2024 ? I read his math and I'm like...that's 64k total what are you doing ? I don't want to know the contract he signed someone for a 60 months lease pretty sure that customer got ripped off hard
A question, I've always found success when implementing some of these strategies over the phone, I should also say I enjoy the negotiation process, and there's tons of good information on here! Does Edge Car or the community know whether or not sending the email leads to Greater success than the phone call?
I used the same procedure back in 2005 …abysmal response even back then. Having said that, I accomplished what I was after. It took a little bit of work but most things in life take work.
Would be amazing to see a Lexus TX 500h F Sport Performance as an example. So glad I found your channel, instant subscribe. Thank you for empowering us
Thanks for doing Toyota. This is actually better than I expected.
Love the video. Please email a BMW dealership next. Everyone who thinks that they have made it wants a Bimmer
The fact of the matter is spending time back and forth on emails takes a lot more time than the person standing in front of them at the dealership who wants to drive home in a car that moment. That's the fact about Toyotas right now. I was shopping for a mini van recently and not one Toyota dealer in my city had one for me to test drive because they were all pre-sold out for weeks.
I’m interested in buy a 2025 Toyota Camry LE with no added options. I’m asking point blank , what is the most discount I can get without paying more than a $300 doc fee and without any other fees? Thank you
Keep up the good work
Do you think the results would be different if you were shopping for a hybrid? I suspect it would make a significant difference.
Great deals on Tundras (2024s) are to be had for sure. Just got one last weekend for 10,000 off the MSRP from a dealer in PA (and the doc fee was only 387). Sincerely hope that dealer was NOT on your 'no response' list because they were GREAT w/ my - provided EVERYTHING via email and all I had to do was to show up with a check.
What dealer was it?
It’s a tundra. All dealers across the US are desperate to sell those tundras and Tacomas. I’ve seen 12k off here in TX
@@IzaguirreC Agree. Still, a stark contrast to 2022 and even early 2023 where people were paying 5,000k over the MSRP just to get one. I know about the engine recall and all, and I am sure this has a lot to do with the discounts but here is hoping Toyota will make it right (and for the record, 2024s are not on the recall list, for now at least)
@@Roselane_Venture Conicelli in Springfield, PA.
@ they will be I can assure you that. Even hybrids are failing. Less on the 24 models but there’s still some. I’m glad people are boycotting both trucks. Toyota went overboard with the prices and dealerships are scum of the earth. I have bought 5 Tacomas, 1 Corolla cross and 1 rav4 in the last 5 years. It’s always problems with the dealers. I had a sales guy tell me I’m buying too much truck if I can’t afford 48k. I was putting 30k down.
Was looking forward to the spreadsheet difference like in the Ford email video. ❤
On those port and factory accessory line items are you negotiating down on those or are you finding the dealerships aren't budging?
Can you do a review on Lincoln? Been interested in the Lincoln Navigator and noticing their prices are reasonable compared to the GMC Yukon. Wondering what's going on with them. Thanks for all the great info!
Thank you for doing a Toyota. I had a hunch this would happen. I bought a 2024 Corolla recently, and it wasn't easy.
I’m surprised Central Fl Toyota was the best OTD price! I actually got my brand new Corolla from them in July. While I feel like the car itself was overpriced, at $30k with window tints and all weather mats, my interest rate was really fair (5% I think) and my monthly payment was $280. I also wasnt totally happy with the in person experience, they have over 70 salesmen and we were there for 2 hours. Packed house. Finance manager actually told us we were wasting his time. But this makes me feel like I got a really good deal.
The best way to not be frustrated when buying a car, just make it a personal competition of "how low can they go" and just keep running around till you get what you want.
Do you work with Canadian buyers or are your car edge paperwork only pertinent to the US markets. Thanks
Hi! It would be interesting to query Lexus and Acura dealers for an out-the-door price. Thank you for sharing great information!
I just bought a 2024 Prius. It was extremely difficult to get any dealer to discuss price over email or text. Only one was willing, and they didn’t have the options I wanted available.
We were out shopping for a Honda cry hybrid and stopped in our tracks with the added fees for accessories pkgs. pkgs we didn’t want. Dealer then said they wouldn’t charge for added pkg but that really,isn’t a deal is it? Car buying has gotten so complicated these days. Still haven’t bought anything
Question:
I’m running into these port add-ons. Is this something I can negotiate with the dealer. I don’t want the add-ons. But they’re already on there coming from the ?!
I'm actually thinking about buying an Audi A7. That's not one of their top sellers so it might be interesting to see what you can find out. One thing to keep in mind is Audi supports a 6% discount via the Audi Club but I'm not sure all dealers do.
Awesome premise for a video. I think I'm going to have my son build a similar script next time I go to buy a car.
Of course you got a response from Central Florida Toyota- he recognized your name- if you were John Smith, I doubt it.
Does it really coming down to find a needle in a haystack (a deal?). My last 2 cars (Honda Accords ) I bought via Consumer Reports and their dealers' network (the ones willing to participate). True, there are many less dealers willing to participate in this now, as compared to 5 yrs ago - but there are. And the quotes for Accord/CR-V, and Camry are coming below MSRP. Worth checking.
Can you ask about a Maserati Levante next time? Love the channel, thanks!
I’ve had poorer responses than your 17% from Toyota dealers.
Another statistic I’ve found in “working with” Toyota dealers is that there is probably a 95% chance that, rather than answering my questions about the vehicle I’m interested in, they will ask me “So, can I schedule you for a time today or tomorrow to see the vehicle?”
Great vid. Can you do this for the Kia Tulluride next.
This was a wonderful idea! Let’s see you do the same with a Toyota Sienna!
What's a good target price for a 2024 Rav4 LE (gas)? Or what 2024 model do you think is the best deal on a budget right now? Open to XLE/XLE premium if it means a better deal. Looking for good dealers near chicago or st louis for my brother
On the market for possibly an Acura TLX or Integra. Any dealers in Southern California?
Toyota dealer offered me $9,000 for a 2016 Toyota Venza, XLE AWD. I laughed and walked out. Sold it on FB MARKETPLACE for $13k, which is still a good deal. Toyota said they’d list it at $16,500 in the used lot. Fort Worth Texas
Keep up with the good work guys! How about a 2020 Lexus GS350 F-Sport (as a discontinued model) to see how it goes. Thanks!
I asked Toyota for a rav 4 hybrid dealer for $246 dollars extra off. They said no. I now own a subaru that is cheaper and has a better apr. Dealer and salesman at subaru was much better as well.
I'd like to see the lower models of Mercedes. How did you get the email addresses?
Great video! Just curios about the dealerships didn't replied. But the spreadship access is not public. Awesome job guys!!! I'm a super fan!
Do Jeep or another Stellantis brand. Curious to see if their failures are at the dealership level aswell.
thanks you saved my $1😊
I would want to see Mazda next. Less popular than Honda Toyota so maybe they would be more responsive.
I love your channel! And I wish I knew all of this before buying my car a few weeks ago. I would love to send you the details cause I got a very bad deal now I think about it and want to learn my options. Let me know how and thanks
My local dealer has 3 XLE Premiums with a discount listed on their website.
I am not paying Toyota tax. I will let market correct. I will ride with my nice 2021 Honda CRV that I got a discount of 13% for $3500. When I purchased my Honda in 2021, Toyota dealers back then were not ready to budge and I didn’t care too.
I emailed a Toyo dealer in central AR. The dealer would not give an OTD price, but the next day, an email said they would take 1k off and give me an aggressive trade-in amount for my vehicle.
Can you do used cars? I just went to a dealer to buy a used 2015 Tesla model S that was advertised for 20k. I get to the dealership to take a look, price tag says 30k. I negotiate down to the advertised price and they say that’s the lowest. No negotiation at all. Would be great if you can negotiate used car sales
This is a good strategy for introverts or people that detest negotiating.
It’s the entire American industry like that not only auto dealerships. You will be surprised how people in other countries can find right away out the door prices or prices to other goods not only vehicles. Salesmen here always playing games. They want to find out how much money you have in your pockets and give you a price convenient to them. In other countries, you just go and ask two simple questions how much it costs and can you do a lower price? People don’t go around they go straight to the point. If not, turn around and leave.
good video for me to comment on my european experience at Toyota they had the car on the lot I wanted it after 4 yes 4 visits I still had no contract and only crazy propositions...the salesman even told me at the last visit he sold it to someone for a 6 years lease when I only wanted 3 max, why do Toyota employ such people that clearly don't work for the manufacturer he could have sold 2 cars instead sold 1 and pushed me away visited 2 other dealership and they too didn't care to sell me a car so I gave up I'm waiting for the hopefully competitive next-gen hybrid Forester
Do the same Honda Dealer ships for their CRV Hybrid Sport Touring
I am not really surprised for so few responses. It is so easy to send numerous emails* that I suspect that many dealers receive hundreds if not thousands per week. They realize that the likelihood of making sales from emails is so low that responding is a poor use of resources if potential buyers are calling or physically on site. Responding to emails would make sense only if business was so slow that sales people had no customers and nothing else to do. That is probably why the Ford dealerships responded. The sales people had nothing else to do, so even time spent with a low probability of a sale was better than nothing.
*One of the posters here wrote "I emailed 21 dealers ...". I also suspect that the vast majority of emails are from people who are "just looking" and not really serious. The person who sent in the "winning" bid was a fan of the show and realized that he could essentially use CarEdge for advertising and was fully aware that he would not actually be selling a vehicle.
WOW amazing TY so much ,,Keep up the great work,,,,, What happen to your hair ??????? ,, ever hear of a hair comb ??? lol
What is the best lease deal in a Lexus GX base model
I know this isn't a luxury car. We're new immigrants ans Been wanting to get the 2025 CRV Hybrid Sport-L. It would be amazing what they'd offer you guys just so i can have an idea how much they're willing to take off prior to negotiating. Learning a lot from you. Thank you so much
Notice, though, that those sales people that responded to a "What's your OTD price" email didn't get a sale from y'all
Could you do a 2023 Grand Wagoneer New, there are some left and they should be desperate to sell them.
Email and had phone call for a new jeep grand Cherokee for an in stock - gave me OTD price.
Quoted and called them back again… but got silence… never called me back. Jeep is still there. 🤷♂️ I have cash and perfect credit… idk
Might be buying a tesla instead - idk
Its been many years since ive shopped for vehicles and I know we just went through a strong sellers market, but is actually caring about MSRP a thing now? Ive always just requested to see invoice and negotiated off that, even if they dont make much beyond the invoice price they still get dealer holdback. I know make and model matters a lot there as well. Also these accessory packages have always been crap and its too bad to see its just getting worse. $4k for premium audio when I can put an Amp, a subwoofer, and 4 nice mids in for $1k that will knock the socks off anything these dealerships are giving you for 4x that. Most any accessory you add is money just pissed away, youre not getting most of that back. Its always been tough to just get a base model with no add-ons though because they want people buying their ridiculously marked up crap.
Try a Buick product. A new model like the 2025 Buick Enclave would like to see the results on that.
My local Toyota dealer had upwards of 30 RAV4's when I was there last week.
And how much blame falls on the Sales Manager's desk when they want the salesperson to get that person in and stating they won't issue such prices unless the potential buyer comes in.
Can you guys try this with Cadillac?
I used your techniques and verbiage in my search for a new car and they helped a bunch. I tried to buy a Toyota in Canada but the Stealerships are taking advantage of customers. My family had four decades of Toyota/Lexus and I finally broke the chain this year with a Mazda. I ended up with $3200 off MSRP on a 2024 model with an OTD ahead of time. I will NOT buy a Toyota in Canada until the Dealerships smarten up.
Kia would be a great brand to try next.
1. Kia
2. Honda
3. BMW
The most common response is. Gladly want to help, When can you come in?
yea good luck with that. supply is so bad at these dealerships that the people working there can't even get a new car. their bosses won't let them because there isn't even enough inventory to sell.
You should do Lincoln and Lexus since they are owned by Ford and Toyota.
In canada theres still 2-6 months wait times for this SUV, its retarted here.
and always sold and out of stock also, with waiting lists.
Well... believe it or not.. I actually ordered a Chevy Traverse 2025, 0ver 2 months ago, and try getting the sales rep to respond to me... is a joke.... I really want to cancel this order.
Ted
As far as the Port installed unwanted crap, they installed a navigation package on my 23 Tacoma at a cost of $1700 which will expire in 2026. I can only assume that it will have a subscription after that if I want to continue the service. Most likely I will sell it to someone else in 25 and they'll be stuck with a blank navigation screen.
Lexus will be a good option, here in Houston Lexus dealership feel no need to reach out to you at all.
Great video.I'm a big fan of your UA-cam page. If you have time, can you try to do a Honda Ridgeline Black Edition. Thank you!! Joe H.
I am in their lot right now. 👊🏻👊🏻
Car dealers have no incentive from their manufacturer to sell new units out of their zip code so I totally understand why your response rate was so low. Also remember the dealer isn’t getting any service business from an out of state sale either - so again no incentive for a dealer to even respond. IMO - those dealers who didn’t respond are the smart ones.
5:18. You guys provide a great service but I feel compelled to point out that you emailed 100 dealers and got a 17% response rate. You did that because this is your job. Who has that kind of time? I certainly don’t. Even if I did, I don’t have 100 dealerships within a reasonable driving distance of where I live. What if my best deal is out of state? Now I have to spend valuable time and additional money to pick it up or to have it shipped? Just sayin….
I’m in the Colorado Springs area. Got $1000 off MSRP at a Denver dealership on a 2024 Cavalry Blue RAV4 XSE Hybrid that I had to wait 6 weeks for. That was good enough for me 👊🏽.
You are a dealer's best friend!!
@@Frank-James I’ll concede I may not have gotten the BEST deal, but I don’t believe I got screwed either. I didn’t pay MSRP or over, dealer didn’t charge a doc fee, I got exactly what I wanted and my time is also worth something 😉
Just looked and the UK price for that car starts around £37,000 or around $48,000.
We are known as rip off Britain!!