How to Unclog Drain Filter: Whirlpool Duet Washing Machine
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- Опубліковано 23 кві 2020
- How to locate the Drain in a Whirlpool Duet Front load Washing Machine and How to remove hoses to clean and unclog. Even if your drain is not clogged, it is a good idea to clean it. This thing smells and makes you wonder if your clothes are really getting clean. Watch video to find out what I mean.
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Timestamps!
0:55 Disassemble Back
1:57 Drain located
2:00 Quick Tip
3:15 Removing filter
5:48 Hose removal
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Bonus Tip: If you think the drain line might be plugged somewhere, save yourself some time and check ALL of the spots where it may plug before putting everything back together.
Bonus Bonus Tip: If the discharge of the pump isn't blocked, check the entirety of the suction line, including the lint trap, the ball valve on the outlet of the exterior washer drum, AND the wash drum outlet itself. After 3 days of trying to diagnose my washer's inability to drain, I found some socks somehow stuck between the interior and exterior drums, plugging up the whole works. Have no idea how they got there, but there they were.
Thanks for your video! It's always nice to see that there are people in the world who still like to fix things on their own and teach others to do so!
I appreciate your comment!! Thank you so much
And now we know where all the missing socks go!
How do I access the drum valve? I think mine has something but it's not in the filter.
Thank you sooo much for this!!!!! I didn’t even realize our whirlpool HAD a filter, most front loaders filters are accessible from the front kick panel, and since we don’t have a removable lock panel on our whirlpool, just assumed. Had been getting the “F9 01” code for a few weeks and was thinking I needed a new pump, that is, until I found this video! You saved me money and a headache! Thanks again!
Your welcome!! I’m glad it helped!! Please consider subscribing to my channel! I offer a wide range of content
Thanks for subbing!! 😃
@@RunwithBrad Yes! thank you for this video. I followed it, cleaned that damn filter that is located in the most awkward, inaccessible place (with no front panel on my model(....but now, I can't seem to tighten it when I reinsert it. Your video was great up except you didn't show reinserting the cap. Why won't mine screw back in tightly?
My Whirlpool Duet washer was giving a F21 drain error. I took off the back panel as Brad demonstrated, and could see that the water filter on my model is actually at the front, which is even easier to remove (just 3 screws at the bottom). I opened the filter as Brad showed, and saw lots of junk, including a ziploc bag. No wonder it couldn't drain. Cleaned the filter, reassembled, and good to go. Thanks Brad!
Thanks Andy!! Glad you didn’t have to remove back side!! You know most people would have bought a new one and it was not that difficult to do!! Great job!! And thanks for the comment!
@@RunwithBrad Not sure if you're still checking these comments, but... I just took the back off of mine and discovered the filter is actually at the front. Is there anything I should clean or lubricate while I have the back open, just so I won't have made the effort for nothing?
My problem is that my washer is exactly like yours. Except the drain faces the front of the washer. AND THERE IS NO ACCESS PANEL ON THE FRONT. Great design job, Whirlpool.
I know Right!
Just did mine. Same as yours. Pump facing the front. Had to take off the back, top, and front with the boot off also. Had full access to the filter. Was full of socks. Job finished Total hour and a half.
@@keithb1978that’s insane! Yet it’s a job that has to be done and has to be done quite often! Especially if you’ve got pets and someone has long hair! This is crazy!
@@vinakane3150 I think next time I will keep the boot on. You can still have access just not as much and don't have to fight putting the boot back on.
The craziest thing ever was putting a filter in the back. Lots of trouble trying to get behind washer in tight spaces. Very hard!!!!
Such a pain!!
there is designs that access from front and you don't even have to take a panel off duh
I was thinking of giving whirlpool a shot and most negative reviews are probably people having to call service people for stuff like this so they are probably not that bad of machines but this design is wild 😂. I mean my 8 years old ge filter is on the front and. It makes a complete mess every time I pull it but goodness having to move the whole machine 😂
I have Duet just like this one where you have to remove the entire back panel to get at the "guts". A power drill with a nut driver bit made quick work of the screws and mine also has four nylon clips that need to be slid towards the sides of the washer that hold up the back panel. Inside it was the same with the pump filter facing the left side of the washer just like in the video, but unlike the video when I pulled mine it was pretty much completely clogged with lint, bits of fluff from a pillow that broke in the washer and a beer can tab. I cleaned that out, re-installed it and the washer works fine now. A miracle! The owners manual makes no mention of this drain pump filter in the "Maintenance" section so I had absolutely no idea it was in there so in the half dozen years I've owned mine (including doing lots loads for an Airbnb I used to have) it has NEVER been cleaned. Thanks for posting this video - it saved me real $$$ and now I know!!
Jeffrey, I love these messages!! Thanks man, I'm glad it helped you, consider subscribing tomy channel, I have alot of content
Yep! Crazy design if you ask me. The filter cap unscrewed really easily, but it was in the most awkward position. Why would they put it there? seems it should be cleaned out once in a while, but not easy to do. But now I have a new problem - the cap won't screw back in tightly. it doesn't seal. help?
Duet drain pump filter: Needs cleaning on regular basis
Whirlpool: Makes no mention of this in manual
Also Whirlpool: "Genius" engineer decides it's a brilliant idea to make drain pump filter practically inaccessible on newer Duet model 🤷🤦😡
Me: Suddenly & exceedingly grateful to still have older Duet model 😆🙏
Whirlpool Duet Steam with no easy access from the front. This video saved the day except when you said clockwise. That may have been accurate from the back but from the front it is lefty loosy. Since I tightened it first, I ended up have to reach in through the front with the cover pulled out just enough for my arm and an adjustable wrench to fit. We had a noted book disintegrate and the sole of a shoe clogging things up. Thank you for saving me the cost of a repairman. It does smell really bad though.
John, I really appreciate your comment, I am glad my video helped you out!! Please consider subscribing!!
OMG this was a life saver. Well the last minute wen you mention the air pressure switch. It took me 2 minutes to fix my washer. All I had to do was unplug the switch and plug it back it. 👍
Glad it helped you out Eric!
Thank you for this video. It was easy to follow and saved me the service bill! Can't thank you enough
Wow!! I’m so happy it helped!! I made another video with trouble shooting ideas. Please subscribe
Giving you a sub just for this video alone. I was able to clean parts of my machine thanks to you a bit more easily. I think we have an issue with our detergent dispenser insert. Realized it works fine just using the machine without it. But by my husband taking off the back and me cleaning out the filters I also saw a shock absorber is either broken or disconnected in front of the machine. Next job after that part is ordered. :/ Now I want to also check the pump into the dispenser cup (if that exists) as both parts will be a bit over 100. TY so much for bringing us along with you again.
Wow!! I get the best messages from this video!! Thank you so much!! And thank you for subbing!! It really helps me get closer to my goal!!
Thanks for your video, it helped. We just needed to replace the drain pump. Works perfectly now.
Great to hear!
Just saved me $300!
Not all heroes wear capes brother!
Wow!! Glad I helped haha!! Subscribe man got a lot of other content!!
Thanks for this Brad. I have the same Whirlpool and this helped a lot.
Mine is 3 years old and not draining great. I took out the filter and a bunch of smelly water came out. There was a popsicle stick, dog hair, and a metal hair clip in the filter. Hopefully it works better now
Great to hear! Thanks so much for the comment!. Crazy what can get caught in there!! Please subscribe, I have mostly fitness content but maybe you could find other tutorials I have useful!
Did you have any trouble screwing the cap back on? Mine won't tighten. Help?
@@marjelana i was able to screw back on and tighten by hand
Yes, I recently pulled the filter on my unit and found two masks had found their way to the filter.
This video was extremely helpful for me, thank you so much for the step by step. Thank you!
You are welcome Denise
Thank you SO MUCH!! This was exactly the tutorial I needed!!
Your welcome!! Please consider subscribing!!
Just used this video to fix my problem thank you!
That’s great, I’m glad it helped
Wow same washer. Great video. Well done. What sucks for me is mine is very hard to get to the back of!
No kidding!! Please subscribe, I have a ton of other content!
You are the bomb! Just opened my drain...15 of the kids Costco masks were sitting in my drain filter WTF. Thank so much!
Beth you are welcome!! Try my coffee out!! 🏈☕️ www.gridironcoffeecompany.com
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Thank you so much for your helpful video of how to unclog the drain! We were getting the F9 01 error message on our washer too. I followed your video and when we removed the filter, out came one of our kids' masks covered in black slime and disgusting, smelly gunk! Darn COVID! One more thing the virus tried to ruin. Thank you for saving us hundreds of dollars in plumber fees.
No kidding!! Man you are the 2nd person with mask in filter!! Glad it helped! Thanks for your comment
My father in law is an appliance repairman so we get the old school hand me downs. They are easy to work on and last forever. Great video man. Your like me, i don't pay nobody to do what I can do myself.
I try!! I’m not as good at doing as my dad but, I usually learn something new when I mess with something or build something. Appreciate the comment Kelly!!
You should check out my Cross Video!✝️
@@RunwithBrad i sure will. I'm going to try out a UA-cam channel for DownhomewiththeHensley's. Adding "As you go" in with the mix. Like your channel brother. Keep it up. I'll send folks your way.
You should!! I started doing it when I trained for Chicago but found out I love to edit. It’s been a process, I’ve learned a lot along the way so feel free to reach out for tips and tricks
Thank you so much for this!!! Had about 4 kids masks stuck in there! Saved me 350$
You are welcome!!
Not only are we running but we are also learning with Brad hahaha, nice one brother!
For real, haha, man, I’m a bit of a renaissance man, I have all kinds of hobby’s. Thanks for watching!
@@RunwithBrad Hahahah, you are welcome brother!
Well that was easy enough. Thanks.
Any time!
Been two weeks since I made this video and haven’t had any further problems.
Some Duets the trap is located in the front, behind the panel just below the door. Any way to determine which is which?
I’ve heard this but don’t know how to determine which is which
THANK YOU!!!! We almost bought a new washer. Opened up the filter and found a sports bra pad stuck inside it (How did that get there????). Works great now!
That is so funny!! 🤣😂. I’m happy it worked out! Please consider subscribing! I have a variety of content on my channel!!
Lol when I cleaned out my filter, I found an entire dryer sheet 😳😳 the dryer sheet then acted like it’s own filter and quickly snowballed into a massive blockage! Yikes
@@technologic80 wow!! It’s crazy how this happens!! I would like to make a video of all the crazy things found!!
@@RunwithBrad Yep! I found two child's socks, a quarter, three hair ties, and a lot of yucky smelling gunk inside. But - as above - the cap won't screw back in tightly, so the problem isn't fixed.
@@marjelana Did you ever get to seal? Mine is leaking too
cool
Question: before I take my machine apart, is there a way to know if the pump drain is in the front or back?
There are some models that you can access it below the door.
Hi..has anyone else had moldy issues with the 15-20 yr old model fromt loader?.. there was a lawsuit / recall for the model but it expired 2016...and if anyone still owns one how has it performed?...i doubt msny are still in use since the life of most appliances is only 6-10yrs
Man these are such a pain!
Hey brother. I am about to do this step by step. I was getting the stuck lock door so I manually opened it with the lever on the inside. However now I am just getting a humming noise and none of the buttons are working. Any insight? Has this ever happened to you?
Sounds electrical. I really don’t know for sure
Mine is locked with some drain clog error..... not sure I’m that handy 😱
Crummy design (no simple bottom panel in the front) but I did the same thing, found a quarter and a little dog hair (didn’t seem very clogged), cleaned the filter, screwed it back in and presto. Seems they are sensitive to any clog...
No kidding!! I’ll have another video soon, me installing a dishwasher. Would love for you to consider subscribing!!
How come I can't seem to screw the cap back in?
i have this model but theres no way i can do that (back issues)...you'd think theyd put it in a more accessable location.
I know right!! I ended up getting a new one
Can the filter be accessed from the front panel ? Thank you for the informative video.
Nope, which sucks
On some models it can be. I have a Duet that you can get to the filter by just removing the front access panel (3 hex bolts). It was much easier than in the video. I recommend you check first!
what size socket did you use?
I really can’t remember. It was a small one
did you open filter drain from the rear or can you open from side?
Went through the rear, do not see side entry point. The drain is at an awkward position
My Whirlpool washer is showing F8 E3 and the door is locked. Even if I unplug it to restart, it still says F8 E3. Don’t know what’s the problem.
If you look under the top panel there is a book for maintenance and it has all the codes.
Did it fix the stinky problem? I feel like my clothes smell like mildew! Thank for the video!!
It did help, but eventually the sensor needed replacing. I will say I have a new washer now 😆
Sometimes taking on a something like this can be daunting and a huge inconvenience which, don't get me wrong it is! But hopefully this video will show you its not that bad!! Thanks for watching and checkout some of my other content!
YES! Thank you soo much! I felt really great that I could fix this problem...Except that it's not finished...can't seem to screw the cap back on....Help???
Wish me luck my wash room is small and I'm by myself this is going to be fun no no wonder my clothes stink I hv 2 dogs in afraid of waht im going to find.
Oh man!! Good luck Tommy! I have a new washer now, thank God haha. Let me know if I can help
Did you ever do the 2nd video?
Haven’t had too, ever since I cleaned the filter, it didn’t show code again. I also unplugged washer for 5 minutes which is something else I researched and it has been working fine
@@RunwithBrad I drained the filter (didn't really clean it... or tried to look into it).. .the water was pretty clear coming out, so I didn't think to clean it... but didn't really clean it or take off the hose(s). We've been getting the error codes for awhile now. Decided to just order a new drain pump. Might get back into it again tonight, see if the internal hose has any type of clog. Thank you!
Whenever I try to remove the filter didn’t work didn’t came out how you do it????
thank you for your comment! Is it the same exact model?
I used a tool to grasp the handle to use my arm instead of my wrist to push
Sometimes the only thing you need to do is unplug it and leave it unplug for a minute and it will reset and work again
I cant even get behind the washer
.the dryer stacked on top and its too heavy 😢
That sucks! Wish I could help!
@@RunwithBrad Same here. I'm so glad I found this video but am dreading upending my entire laundry room to troubleshoot a dysfunctional design from Whirlpool. Lesson learned for my next washer purchase. I am also wondering if I should reconsider the layout of my laundry room and unstacking the machines to make access easier in the future. Thank you for posting this.
I wish I could fix the problem using the old-school nintendo game trick too but a lot of these modern-day electronics unfortunately don't respond to old-school methods anymore. =(
For real though!!
That is cruddy design if you actually have to pull the back panel off to get to the water filter! My old LG front loader had this in a front panel, you just open the outer panel and then unscrew the filter and clean out. It should be done once a month to maintain the unit. No wonder my Duet never drains; I bet the old owners of the house never checked the water filter in 10 years... wow!
You are probably right and the next time I purchase one, I am making sure it is easily accessible. Please subscribe! I have a ton of other content!
Absolutely agreed! After all, these washer/dryer sets are stackable and in fact are displayed that way on showroom floors. Our laundry "room" is actually a short hall by the back door, so short that stacking the washer & dryer was the only option. That makes it impossible to access/remove the back panel (to get to a filter in the back) or lift the washer onto blocks (to facilitate removing the lower front panel if the pump filter is in front).
The engineering is even more needlessly cumbersome for changing the gasket. You're supposed to remove the top panel in order to remove the control panel, dispenser tray and door panel. Again - impossible with a dryer sitting on top of the washer. Anything the owner can repair, replace or maintain themselves should be accessible from the front of the machine, with minimal disassembly required.
Just saying... After considerable time and effort wrangling the gasket to deep clean all the disgusting gunk trapped underneath - ew!
I had no clue you had to do this ! Maybe if it was on the front I would have investigated it. Heck I’m 70 & I’m trying to figure this out. If it’s broke…then I’ll either have to buy a machine that doesn’t match in style or color & I just bought the new dryer like 3 years ago. Pain in the but !!!
Isn't that the out water filter? So that would be it's what's off your close...not what's going into the clothes.
That is correct Marikie Marie
Before attempting the "invasive repair" suggested here, why not try unclogging it the lazy way: with water and a backflush. Hold the drain pipe against a faucet in your your laundry sink (or any faucet or hose for that matter). Apply a gentle flow of water to backflush the drain. Hold the faucet and hose together to dislodge the gunk while the water flows in. Let your washer fill for a bit, and then let it drain out with the gunk. If shtuff comes out, you're winning the game. Repeat as necessary until no gunk comes out. Then tell your partner it was a huge job and that you're a hero not giving up and not calling a plumber.
🤣 your a genius!!
I wish I understood the easy way-but I don’t🤷♀️🙄
Wat is SD code meen as well
Not sure, i'll have to do some research
Suds code. either too much detergent being loaded, or not using h e detergent.
What does code SD meen
Sadly Dysfunctional, sorry I don’t know
I hate the design of this model of washing machine. The drain filter on the washing machine we had before was much easier to access via the front kickplate.
You are not kidding Jon!! Consider subscribing, I just created a Home Improvement playlist that I am going to start updating more. Thanks for your comment
For something so important to do wtf do they make it so it’s impossible to get! Seriously! This is insane!
For real though
And did that fix it?
For the most part, sometimes I will get an error code and I’ll unplug it till it completely powers off and then plug it back in and it works fine.
@@RunwithBrad That's what I've found to do as well
I’m sure, if I would just replace the sensor it would be fixed all together though
@@RunwithBrad Oh...in the video you talked about it, I thought maybe you had done that.
Thanks
@@jaykrappenshitz4992 Had all intentions too, but didn't have any problems for months after cleaning filter, then I resorted to unplugging it. I have a ton of content, you should consider subscribing!
I am having the E01 F01 code nightmare! I removed the filter 🤢 and it was disgusting! I removed the black hose that was clamped on the back and dug out almost $10 worth in coins! Of course no one owns up to being responsible for that! 🤨 But it’s still not working. 🤦🏼♀️ Any more ideas one of you can throw my way?
There is a sensor located in the top of the washer that is probably gone bad. Try unplugging it and leave it unplugged for like 5-10 minutes and see if it works also. Sometimes it will reset itself
@@RunwithBrad I’ll try that! I’m wedged in here behind it now. I’m going to flush the hoses out like you did, just so I can say I did it too 😬 and then I’ll go from there. Mine are stacked, so my dryer is on top of the washer. I was trying to be all tough and do it myself before I call for a tech. #shortgirlproblems
@@DrKLightsey Me too! and I was really proud of myself for getting as far as cleaning out the filter. But now I can't seem to screw the cap back on. It won't tighten. I'd hate to have to call a technician now....
@@marjelana oh no! It isn’t double threaded is it? It’s in such a cramped space! I know how hard it is to get your hand (and knuckles) in there. I decided to get a 4” hole saw and ended up cutting a hole in the front of my washer so I could get to the darned thing. I did all that, and it didn’t fix the problem. I have a burnt out connector on one of the computer boards in mine. $275 that I’m trying to decide if I want to buy. They won’t take it back if that doesn’t fix my problem. 🙄🤦🏼♀️
@@DrKLightsey Yikes! They sure don't make repair easy...
What causes this ?
I will have a video revisiting later this week actually
@@RunwithBrad I think the same thing happened last year and I wasn’t here during repair but my wife said they told her we use too much soap🤷🏼♂️. We use the pods
Instead of your mirror, use your cell phone in video mode. 5:01
🤔
This design is absurd. Why not have a readily available clean-out. You have to dismantle the machine and it's in an incredibly awkward place. Crazy.
No kidding!! It’s such a pain in the butt!!
@@RunwithBrad Wish me luck, brother, I'm doing it today after seeing your video.
Next time take a picture with the phone
Definitely!!
I wonder if it’s better to get wheels for this unit since we have to pull it out to access the back 😒 they designed this for hobbits apparently…
That’s a great idea!
Why the hell did they make it so hard to reach 🤬
No kidding!!
So you spend money on a repair or better yet buy a new one- but they are screwing themselves, as I will never buy another WP if the trap is not in the front. Bet that genius lost his job
Use your phone next time and take a pic inside the drain
Stupidest design ever! Making the filter so inaccessible is a poor design decision by Whirlpool engineers. What were they thinking!?! The Duet stacked washer/dryers came with the condo I bought. The towels always have a funky moldy smell after a couple of days after a wash. I now have to seriously consider buying a new washer/dryer set by another manufacturer because of this stupid filter design. Filter access will be #1 must-have on my future machine buy.
No kidding!! I have a new one now
please get rid of the music, it is distracting
thanks for the feedback 🤙