His PC keeps crashing... let's figure out what went wrong...
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- Опубліковано 17 гру 2020
- His computer continues to crash, so let's troubleshoot what went wrong.
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I wish I could fix my GPU issues by just grabbing another one off the shelf.
right
yeah worst case you have to go get a replacement to it through warranty and still take over 2 weeks for a new replacement right now
@@marclenraymagdaraog691 That's why I still have my Vega 64 even though I upgraded to a 2080 last year. Always keep a spare graphics card if you can incase your card bricks.
@@FatherManus yeah I keep my old ati hd 4870
@@FatherManus you could sell it and buy 2080 ti but u chose to wait for it to depreciate
“Knows enough to be dangerous to their system but not enough to fix it”
Yeah I’d say that sums me up perfectly...
Same
You see, I know enough to be a danger to my pc and am able to fix it easily most of the time. But here comes the twist, i only know so much since i broke so many in the past and keep doing so
I’m giving myself an EXTREMELY dangerous rating. So dangerous, in fact, I’m on the hairy edge of being able to always fix it myself. But not.
@@benkonczal4584 why, what are you doing to ur pc
I know enough to damage the pc that I don't have
I am not a tech noob, I'm very experienced using/building/fixing computers .... but not so much as a gamer, but as an audio engineer. I started gaming a couple years ago, and I still learn new info from jay in ALL these types of videos
The DDU process wasn't this fix for your problem but I'm unbelievably glad you covered it. Thanks Jay
Having switched from R to N, I noticed today that removing it wasn't as simple as going to the control panel.
This information was very useful indeed!
It was not covered, it was thrown away.
Every time Jy apologise for the noise outside. I honestly don't notice or care.
Every youtuber apologises for the noise and i think i never ever heard even a thing.
Its always loud things at THAT time, whatever important thing THAT is.
I felt attacked when Jay said “someone who knows enough to cause some damage, but not enough to fix it”
Same 😂
That messed with my head a bit. Dude smacked us with a reality check real quick😂
I'm more than happy to admit that fit into category.
like Jay himself. :P
It's facts tho
Wow just imagine having Jay as a friend you could ask for help with PC gaming stuff! Nice video! A happy gamer there!
Hi Jay, I fixed my pc watching your videos and they’ve come a long way in my pc building experience. Thank you for hard work sir
5:38 For everyone's peace of mind, you don't need to "keep holding shift" just the "Shift + Click" on restart will suffice
Same if you don’t want to fast boot next time (full shutdown) shift + shutdown.
F8 during POST too
yes boss
Del to delete things try it on system 32 tell me how it goes 🤣
5:25 provides better context of when to do this and why.
"Let's go ahead and let Nick kinda slide in here"
*_Nick slickly slides in from the corner_*
slicc
@R I T A • W A N T • Ś.E.Х wtf
I like how he said ‘how you been?’ like an uncle. 🤘🏿
Anytime I'm just having a bad day, bad mood, whatever. I play an old jay video and it makes me smile
i'd like it if you made a video about all bios settings we should maybe tweak for amd and intel cpu's after a first setup
Awesome idea 👍
I'd love an in depth video like that!
UP
@jon3rockaholic ever had ur pc randomly crash on startup, not knowing why, disable xmp and everything works again. so then u double check and reenable xmp and everything still works? had that twice now 😃
I think he did a similar video
"Super-break your stuff." For when regular breaking isn't good enough anymore.
Wasn't it ''super-brick''?
Breaking stuff got a Windows update
super-broken is when you cannot fix it with hot glue. :P
And then fix it with Super I Fix it, for when I Fix It can't fix it!
I caused electrical fire trying to mod my old 2060 zotac mini. Had they not put so many security nuts and superglue I probably would have my first air modded gpu
Your conclusion at the end is actually quite reasonable. Only using a single plug would've put additional strain on some of the board's components.
I really hope that’s the case and that there could be some in depth explanation on why that happens...
Had very similar issues with my GPU over the past month. After spending money on replacement PSU and MoBo, it was setting my 1080Ti's clock speeds back to Nvidia's reference clock speeds rather than the factory OC provided by Asus. Hoping my card lasts now until GPU prices start to come back down. Thanks for the video Jay!
How did you do that ? In BIOS?
How?
U can adjust clock speed with the GPU driver app or msi afterburner
"that was the fix, i just switched the cards" lol
Game keeps crashing? Don't worry you only have to change the most expensive part in whole pc :D
Just swap the card lol so ez
15 minute video btw
@@DuBstep115 Not true. CPUs are the most expensive as to change it 99.9% of the time it requires new socket and that means to change the motherboard and you will change the RAM too...
@@dominges 5600x 314€ my 6800XT was 849€. Even if we combine mobo plus ram its only 314 + 89 + 129 = 534€ so yeah gpu is most expensive part.
"who knows enough to be dangerous to their system, but not enough to fix it themselves" I felt that on a spiritual level and I feel personally attacked...
Yea years ago I bricked my pc because I was to comfortable being deep in the system files and accidently deleted a root file no recovery system brought it back to life...
Jay this really helped fix my issue, I have 3090 fitted with waterblock installed in a water cooled PC, I had random crashes in all games. It was driving me insane. Followed your video and this has fixed the issue, thanks so much
I agree, RMA it. Let us know if you seat the replacement and get it working... Could be a part out of spec... or bad thermal pad seat between VRM/memory and heatsink. Or maybe even a PCB trace failure from temperature changes, shipping, your deadly stare...
"I've had my car randomly explode"
wait WHAT
oh in the game
@꧁ F U С К • М Е ꧂ OPEN MY HОМЕ VIDEO ! ! ! ! ! ! ! NO 👎
"I've had my car randomly explode"
wait WHAT
oh in the game
ME: wait WHAT
I haven't had any crazy shenanigans happen in the game except foe last night. I was driving to a mission and an suv fell from the sky, out of nowhere right on top of my fackin head
Ikr?
You fucking knew he meant the game, you just wanted to pretend you didn't realise so you can farm likes from idiots.
"I feel like you're a pretty good representation of an average user, maybe my average viewer, who knows enough, to be dangerous to their system, but not necessarily enough to fix it on their own" /JayzTwoCents/
"I've done about all I can do with it. *quietly hands over replacement card*"
/JayzTwoCents, after system updates, three driver wipes, reinstalls, and power rewiring./
Yeah that was a good one x)
We have a similar saying in the Martial Arts. That the most dangerous person in the Dojo is the White Belt with taking about a half dozen classes. They know just enough to get themselves hurt, or more likely you. And we have all been a victim at least 2-3 times minimum.
@@jad43701 In the dojo its not limited to the white belts, when the guy is ready to practice on its own then he is getting black belt(sign that you mastered this martial art).
Traditionaly in Japan there was white and black belts only... but today people are impatient and they want to brag about green, blue or brown belt...
Guys with blue belts also think that they are amazing and are happy to teach others all the errors that they failed to notice as you know they are not the masters of the art yet and then some black belts later will gonna strugle to iron out all the wrong habits that they were doing for soo long...
Not to mention that damage in the dojo is often unfixable, you can ofc find martial arts masters that know where to put the presure to block some vein and reverse swelling but that are top tier guys that you will not gonna met in normal dojo.
In Karate for example they have silk on the outside of the black belt and if you are master for a loong time then silk disappearing and the belt is white again and its a reminder that the job of learning is never over.
@@Bialy_1 That reads a bit like you were aching to blurt it out since it hasn't come up since middle school.
Welp, I need to switch my card. Thank you for the video Jayz. I was having trouble with my pc for a while now. This was the best video I came across. Now I know what to do. Thank you. Jayz!
What was happening with your issue? Same as the video?
DDU fixed my build so far seems like! this channel has helped immensely thanks guys'
would have been cool to put the non working card into another system and see if it crashed then
Pretty sure they would try that but off camera
Nick's entrance is too perfect
DDU fixed my Final Fantasy XV constant crashing like the video was displaying for Cyberpunk. Thanks for this video!
VERY HELPFUL AND WELL MADE AS ALWAYS
3:15 "The average viewer, who knows enough to be dangerous to their system but not enough to fix it on their own" Literally me hahahaha
Literally, if a pc turns off instantly during gameplay it must the PSU not having enough cooling to support the system with higher watts and the PSU is protecting itself from overheating by turning itself off.
@@racingflash6292 it also could be an overclock instability or cpu/gpu overheating
@@racingflash6292 or it could be RAM or it could be your CPU or it could be your GPU driver or it could be your hard drive or it could be your... You get the point?
@@kenjyn76 yess this is why we need new diagnostic applications other than windows.. i hope someone make it so that we can fix accurately
On the video about fixing stuff, no ifixit add.
That's what's called irony, kids.
Well, he fixed it, so Jay can say, " I fix' it!" ;)))))
maybe it's because Nick's problem gave Jay the Ships
I came here to say this, you beat me to it 🤣
I was having a similar problem with a different video card and was the problem was the driver version. It is always good to have a spare GPU and PSU, nowadays it is so hard to get a replacement part depending on what it is that you need.
Great video jay honestly this helped me a lot I had issues with RTX 3080 going black while gaming the steps you showed how to clean all your drivers and do a clean install fixed my issue thanks for the great information
Omg jay thank you so much for this video. I just finished building my first gaming pc and I used the SSD from my old pc in the system. For some reason the pc was constantly crashing every time I tried updating windows . After using DDU and restating my pc and reinstalling all the drivers fixed the problem. All this time I thought it was a hardware issue . Thank you so much for this.
@@cskiller86 definitely fresh install is better when changing a major component
Just do an offline feature upgrade. Download the ISO from Microsoft's website. You can download a browser addon to change your browser's user agent so it pretends to be a mobile/android browser and Microsoft's website offers you a direct link to the latest Win10 ISOs.
Windows feature updates now basically installs a new installation of Windows and then simply transfers your files, apps, and settings.
Just *might* have been useful for me as well, who knows... But I already got rid of my Windows and installed Linux instead. No more crashing... 😌 Although gaming on it is a bit different thing and I basically can't control my RGBs... But hey, I'll take it over unstable Windows any day.
@@TaskForceStudio I've upgraded the CPU, Ram, GPU, PSU and added a ssd and M.2 to my pre built Dell and used the same OS from the SSD. Never had any issues. Not all at once but it was all replaced within the last year. EVen upgrading the AMD RX570 GPU to a RTX 3070 GPU and had no issues.
I’ve done this three times this week and expected trouble but never run in to any problems. An ssd from a laptop into a desktop gaming/mining rig lol. Good to go! Alright then!
Jay's friend are so damn lucky
😭😭 wish we all had a jay in our lives...
I could tell you why he is picked as a "friend" but society would have a melt down. Lets just say its a common thing these days.
Well technically they're his employees, but still...recieving 2080ti as if it was a candy makes them lucky...right? Just dont be bitter
Be the Jay in your group.
@@robiihart7531 Yeah and most of the cards are used or as he said without warranty, because of modification like watercooler tests and missing stickers. Then again i would love to have my boss giving me a 2080Ti.
@@RealSugam huh
Thank you so much for this video. I have been researching the internet for 2 days straight and couldn’t figure it out
I think you just fixed my pc with the DDU information! My 2070 super build kept crashing in warzone with the settings all normal/low and 1080p. I used an OEM disk harddrive I pulled from a pc for my build that had AMD graphics drivers, and once they got deleted, I can play on high settings now a 1440 without crashing. I been trying to fix this for months. Thanks so much!
These are my favorite type of videos Jay does...learning how to build PCs is cool...but learning how to maintain and troubleshoot them is a much better thing to learn for day to day stuff. Thanks Jay!!
When Jay said "I feel like you're a pretty good representation on the average user out there. Who knows enough to be dangerous to their system but not enough to fix it on there own. "... I felt that
I felt it too, but from Jay's point of view, tech support is such a headache.
It's just true however
well i don't know how to damage my system but i sure know how to fix it lol
Wow, the instant he has trouble. he grabs new hardware he has lying around. What a technical genius. I'm glad I started watching this video.
So much good info can’t wait to build my own PC someday
Would love to see a video series having the guys try some basic over clocking, and see what errors they came up with (which us ley-persons would also encounter) and then have Jay run tech support to debug their systems.
True....
If one of your 2080 TIs wont work, just put in another one.
Love it.
Gotta be awsome to work with Jay!
There's also an option in DDU's menu that says Enable safe mode dialog, check the box, then restart the app and it'll ask you to reboot into safe mode and automatically restart you into it. :D
yes but they locked it out behind advanced options because some people didn't know their windows password and got locked out of their PCs.
Jay is a good guy though always helping and giving to friends or friend's friends. I am sure he does lots of charity things we have no idea about.
Jay: "Sorry about the [insert loud noise here]".
Me: I hear nothing but your voice. *shrugs*
Same... every time Jay apologizes for some noise, I'm basically like "what noise?"
The pressure washing sound is background ambient noise that does nothing to detract from the video, IMO. I'm guessing it was a lot louder for them, though.
You can go into DDU settings and have it do the safe mode boot for you. Then it will disable it when it's done. Much easier.
This! Safe mode is such a bitch to get into in Windows 10 and DDU makes it very easy!
@An Equal The stupid thing is you have to be IN Windows to get it to then boot into safe mode in the first place. Which defeats the point of it given you sometimes need to use it because you can't actually get into Windows lol. Just spamming F8 was a better way without needing to mess around.
@An Equal That usually brings you to the BIOS, it's F2 on some boards. F8 has been the safe mode button during boot on all boards I've used in the past but WIndows 10 doesn't respond to this. If there's another one I'm not aware of it. All guides I've seen just say to do it via Windows holding shift when you shut down.
The GURU worked for me as of now, going to play for a bit and see how it goes. Thank you for the information, I have been stumped for a few days why my game kept crashing all of a sudden. New the new driver software did something but not how to fix it!
love how he's not even reading the crash report just closing it every time, great troubleshooting
Woulda been nice to have actually lowered the clocks and showed it running without crashing to show evidence of your assumption.
I agree, especially since 99.9% of us don't have RTX cards sitting around to fix problems.
Either way the card should be RMA'd. At some point you have to stop wasting your own time. But, yeah, for videos like this it would have been nice to see at what power limit it became stable. For science.
He casually mentioned if the card hit 2000mhz it would crash
💯
@@ChrisMorrow agree
Jay is getting smoother even than Linus about his ads and sponsors, noice.
That's a low bar to clear xP
@@SK-gf6sw hahah relatively speaking 😄
Lol. I wonder if he has a team of writers like Linus
@@Saulsbury naah he doesnt, he has kids and wife he needs to have some amount of humor if he wants to live 😄😅
Linus is the opposite of smooth. He can singlehandly hard drop something on the ground without breaking a sweat.
Hey Jay you shut make a video on how to fix my pc freezing/hardlocking when playing games this seems to be a big topic on google for years and there aint non good info on it two then the basics and you are just the best man to do this
Thanks alot Jay, this video helped me figure out i needed a gpu upgrade. MSFS and genshin impact kept crashing on my new build (1st) but played ok on my old one running a gtx 1060. Upgraded to an RTX 3060 and been smooth ever since. 👌
"Remember that computer we upgraded?"
Oh you mean *every computer?*
Jay: "MAYBE YOU DEGRADED IT BY NOT GIVING IT ENOUGH POWER"
Nick: *Keeps playing cyberpunk with his new graphics card*
First comment
@@gameplaywithrayyan9852 🤬🤦🏻♂️
Fresh farts
@@linuxtuxvolds5917 Just pretend it's freshly cooked food you're smelling
Jay you absolute legend
Okay I just have to say you NAILED it on the head, I know enough to take messing my s*** up to a whole nother level, but not always enough to fix it.
I never thought of it like this before. I'm a danger to myself and others on PCs.
I like this tech support style of video. It's something you don't get from the other tech tubers. It's fun to see what a great working machine can do, but when something doesn't work so great it's good to have an idea of how to go about diagnosing and solving the issues.
hes like the pc doctor :D
I love how he’s just sitting in the back like “🤨”
More like, "I don't care, just fix it"
Solved my issue here, using the DDU!!! Thank you very much!!
Thank you Jay!!! This video gaved me the clear that my Nvidea 2070 Super GPU is degraded. I tought it was my PowerSupply not giving enough Volts, after I replaced it from 600w to 850w it kept crashing. It's been a year using it and I had no clue :(
It's like watching Forensic Files... what you thought most times is what makes sense. You just have to prove it.
Jay: "He rolled back the day one game ready driver"
Also Jay: "Have you tried rolling back the driver"
Lovely... I have the same issues on my PC. Going into Nvidia Control Pan's Debug Mode helps, as it does not crash right away... 100% did not want to see this ending.
camera is working super nicely guys, gj
Jay and his other "kids" hanging out during the holidays
Thanks for the Tip about DDU. Just gave it a try to help with some issues i've been having too.
you helped me fix my friends pc which he crashes at almost all games 2years now and we fix it i salute you my friend
Your friend reminds me of that guy in keel and peel 😂.
I know that look, "I don't care I just want it working" 😂
This is why I dont build with the client in the same room.
"Hmm this fan won't fit here, maybe if i - "
"OMG ITS BROKEN?!"
@@Interrobang212 TRUE. I worked technical support and working with people like that is TRULY annoying, you get called to fix or build their shit but they keep yapping and downclock your 100% focus. Empty cans rattle the most.
nick’s slide was smooth jay what do you mean “what was that?”
Wow... Great fix.
My PC was freezing on websites that used video and on certain games. I used DDU uninstaller and found lingering Intel and AMD graphics drivers. Did the uninstall and no more freezing issues! Thank you Jay! I almost thought about getting another GPU. I knew it had to be something else.
I love the 780T case, haven't seen anyone else with one, rhough. My favorite case ever. I love the room I have for working on the inside.
@10:20, theres a way to make Superposition(DX12 benchmark) be a "looped stress test" without actually paying for the premium version. If you go into Game Mode and adjust the Time, lighting, and gravity knobs so that things are floating a moving around constantly it actually will stress the system pretty well, but you can also just put the Game mode into cinematic mode and it will run the benchmark scenes on a loop.
DDU saved me, thank you so much!
So it stop the problem
Hey Jay, some weeks ago I upgraded my CPU and Motherboard from a i7 6850K with Gigabyte X99-Ultra Gaming to a Ryzen 9 3900XT on a ASUS ROG Crosshair XIII Hero (Wi-Fi).
After this, the PC bootet normally, but while playing games, after a short time, the game crashed, like you've shown in this video. As you said, I reduced the power limit to 75% and the games wouldn't crash any more. So i contacted the EVGA Support and startet a RMA.
Right before christmas the "new" card (EVGA GTX 1080Ti FTW3) arrived, so I testet it out and now there's another problem. Windows freezes/chrashes completely.
Because it surprised me that the new graphics card should also be defective, I put it in the second PCIe slot and the computer started without any problems and games are no problem either - the 3D Mark stress test also runs through without any problems. When I use my old graphics card, 3D Mark breaks off after a short time with an error.
Because the PCIe slot is directly connected to the CPU (as i learned in your videos), the question now arises whether the CPU or the mainboard is defective.
How can I find out what exactly is the problem? I think the CPU is the Problem, because the RAM of my old system worked without problems there in XMP mode and now it is not possible to activate the D.O.C.P on the AMD platform, otherwise the computer will no longer start. The values are all read correctly, but it does not work.
Can you please help me with my problem? Many greetings from Germany and please excuse my bad English
Love your works....! There is Always something to learn here..
Yea u learn that u should buy new trio card when ur old one isn't working
JayzTwoCents has two cents. He spent it on a PC and is now JayzNoCents.
JayzNonCents?
JayzBroke :(
My PC used to crash a lot playing graphic intense games. I have a water cooled system and had the MB Bios set to "Gaming PC" mode. I saw a tip that suggested setting it to "Office PC" mode and that has pretty much fixed it. I have 262 hrs into Cyberpunk with no crashes.
Mine keeps crashing on call of duty can’t even open it and it doesn’t save my settings idk what to do I have a 4060 in it’s a pre build power spec
I think like northwest repair has stated, certain 2080 Ti’s and every non super 20 series cards have micron vram chips that have defects leading to it die sooner than normal.
Jay - I'd love to see you investigate Windows 10's "Fast Startup" power setting. From what we can tell at work, it's a weird form of hibernate rather than a solid shutdown. When disabled, all behaves fine. The performance hit between it being on or off, with the recent W10 updates to "speed up HDD operation" since 20H2 would be quite interesting.
"knows enough to be dangerous to their system but not necessarily enough to fix it on their own."
I felt that on another level.
thank you jay I've been in a paralyzing fear state and now i can play my games now in peace
Same happening to me but its 3 years old nice time to upgrade
With the new thunderbolt drivers, it wiped out my whole machine, killed my 3080, and damaged something in bios. Luckily my machine recovered from a secondary bios, however my 3080 would not stop artifacting on the windows home screen. I wish Jay would do more eGPU content.
"i'm not gonna show you guys how to do this because i dont want you to break your stuff"
so like... we sposed to just guess then?
put it in your sink and let it soak overnight, should do the trick
you dont need to know that, because you wont have a custom bios, because you dont know how to flash one to begin with
@@fabrestervis i know covid has been hard on all of us, but there's no need to act bitchy, chill the fuck out
@@heygek2769 he wasn't being bitchy, nobody should ever have a custom bios without knowing how to get the original one back. he was only explaining what jay meant
@@efrrun ^this! Thanks
Really helpful thank you
Man thankk you for real iv been stuck on this problem for about a week iv restored my pc 3 times and just nothing so thanks dude saved me some more time
I had the exact same issue just a few days ago. My R9 280X finally gave up after 8 years of service. Such a badass card.
Jay handing Nick a new graphics card... that was a baller move!
I had a similar issue with mine changing my power mode from performance to adaptive and default settings fixed my issue. Really simple but 2 months in no issues
"where'd you get that sniper rifle?"
that was weird xD
"WHAT WAS THAT??" Only the smoothest entrance ever
Serenity reference.
I always recommend a person checks 'event viewer' first after a ctd.
good idea
Jep
Event viewer helped me realize that I needed a completely new card for my problem too.. wish I had a friend like Jay to hand me a high-end one right off the shelf
@@xtroy.b I don't think Jay would tbh even if he was your friend.
Sucks to find out something has just gotten old and is tired.
I have noticed this with my cell phones.
Heavy use for as naby years as i can get out of them.
I wanted to get into Hitman and trying the 2016 Hitman trial I crash randomly every few minutes. Except I get a blue screen. Everything is current, windows updates and video card drivers.
Incredibly frustrating and in my opinion is a perfect example of why shareware/demos are extremely important. If anything work should be done so dev teams can get a 1 level demo out in the field to see what people actually end up with so they can get some true real world testing done by actual customer systems.
It's literally free advertising and free beta testing to fix a massive amount of problems vs running into issues with a day 1 release.
I really wish you guys keep making these sort of videos where you'd come up with major PC problems and figure out the fixes, would help immensely to normal people who don't have really much money or resources to experiment with hardwares, the part with DDU seemed extremely helpful ngl. Wonder if you can actually hire guys to find out regular customers having bust-up PCs every week tho.
Had a similar symptoms with my son's computer recently.
Eventually tracked it down to an unstable power supply. (It passed all the voltage tests, but when the graphics card tried to draw too much, it couldn't cope - despite being much higher rating than should have been required.)
Moral: don't reuse old PSUs!!
Im starting to wonder if it is in fact my PSU. Ive looked up my issue of black screen crashes for my GPU (6900XT) and all the threads I find of people having the same issue have one scary common denominator... we all have Corsair RM850W PSU's... coincidental? I think not.
@@alexandercampos-ec4osI have one but I get a grey or green screen.
@@alexandercampos-ec4osbro i got my first ever brand new pc just sitting there. my issue is i get this weird crackling audio at the same time my gameplay will stutter hard, fps drops and eventually it will make my pc force restart itself no blue screen nothing just turns off and back on. I have a Corsair RM850x Psu
DDU fixed it for me after trying almost everything else... Thank you so much!!!
(RTX 3080 going to black screen when playing games, and rarely just on desktop doing nothing!)
I ran the DDU (from Guru3D as recommended), binned off all the nvidia drivers in safe mode, and now working perfectly!
Cheers :)
Hope this solves my issues
@@Splatcake just an update - in case it helps you or others - I also checked all connections between my motherboard and graphics card after also reseating the graphics card itself. 3 weeks on and I’ve had zero issues with black screens.
@@AndrewTwik ddu seemed to work but i stutter a lot in red dead redemption 2
This video just saved my ass.
I've just had a random issue with AMD video driver suddenly not recognizing my second monitor out of nowhere. I remember I watched that video and decided to give this a go. Maybe it's a tail tail sign of my RX580 going bad, but for now DDU fixed the problem.
Thank you Jay for doing that video, and avoiding me spending money that I don't have for another GPU!