Important tips for wheel bearing service

As technicians, noise complaints are among the toughest challenges you deal with. To accurately assess the issue, you likely ask customers detailed questions like - is the noise present when the car is stationary or moving? Does it change when cornering or under different loads? Is it a growl, squeak, groan or rattle? Wheel bearing noise is one of the toughest issues for customers to describe, often developing so gradually that they may not notice it until it's pointed out during an unrelated road test. Complaints ranging from exhaust leaks to tire balance issues to vague statements like "it just doesn't sound right" may be bad wheel bearings. In this video, let’s discuss some important steps to remember when servicing wheel bearings.