If you’re still having this issue, open the fuse box under the hood. Remove the 10amp fuse, the third one from the left in the middle row. It’s the second red one. Leave it out for about a minute and then put it back in and start the car. It’ll reset the infotainment system. It worked on my 2019 RDX.
Thanks for the suggestion. I tried pulling the fuse and it made no difference. The fuse is for the TCU. Which stands for telematic control unit. There's a total of 3 TCU fuses. I pulled all 3 and still no difference. Anyhow, I can see why it worked to reset your infotainment system by you pulling out the TCU fuse. It's due to the tcu and Infotainment control unit being powered on the same circuit it seems. I think the infotainment control unit went bad.
Im having the exact same problem... still looking for answers... sounds like im a little like you... I've got to figure it out on my own... I'll post my eventual solution here. Hope you will do the same if you figure it out first. Thank you for taking the time to make the video.
I’ve been having the same exact issue too , it’s annoying. It turns off randomly , and comes back on randomly as well. I noticed that if I go over a pothole on the road, it causes the black screen too. Looking for solutions too 😔
I had the same issue on my 2020 rdx - it started with on/off blank screen for a few months and then completely went dark. I took it the dealer and as others have mentioned, its due to faulty Fakra connectors and apparently there is an extended warranty on these things. It got a loaner for a day and fixed without any charges. Hope this helps!
Sounds like you have a loose connection. Should be the Fakra connectors. Which are covered under warranty. Or it may need an update. Probably best to take it to the dealer
I had this issue a few weeks ago was off for a few days then I started my car like 4 days later and it turned back on; fast forward a week and it just happened again right before it went off this time I saw it say something about a network issue then it just went black.
Still dealing with a blank screen. Has not come back on it's own unfortunately. Ended up taking the car apart yesterday. In order to access the Sirius XM tuner, infotainment control module and audio amplifier. I'm going to start by changing out all the fakra connectors. Some people have experienced the same issue and the fakra connectors was the cause of it. The fakra connectors are problematic and can cause a loose connection. So I figured to start there. Even if the cause of my issue, ends up being a bad module. I've attempted to unplug and reconnect each connector and also wiggle the wires around. Noticed no difference. Will try and buy the fakra replacement connectors tomorrow from my local dealer and install them myself. Hopefully it'll solve my issue. If it doesn't, I'll go ahead and change out the infotainment control module, Sirius XM tuner and audio amplifier. I'll change them out one at a time. As of now, that's the plan. One of the mentioned parts, is the cause of the blank screen issue. The problem is knowing which one 🙃. My powered tailgate also stopped working after I unplugged all the modules. I had to disconnect the battery for 30 minutes or so and then it started working again. So one of the mentioned modules, does also control the powered tailgate as well FYI. My driver's seat wouldn't slide front or back the other day as well. Had to sit on the seat and force it with my own weight while holding the slide button and it broke loose and is working fine again. So far I can say that these cars are a headache to own lol. There's nothing like an older Honda because these new one's just aren't as reliable 😔
my 2020 rdx is saying that the MOST net if off. The system keeps trying to reboot and my iPhone keeps connecting to the car but no sound, no music, nothing.
My screen came back on this morning...so for now I will not mess with it but I'm 100% sure it will happen again so when it does I will be back looking for a fix. Or sharing any answer I have found.
Good to hear that your screen came back. The screen on my RDX is still blank. Don't think it'll ever come back at this point. Most likely a bad Infotainment control module
No. Haven't figured out the issue yet. Going to try and remove some panels today and see if I can get to the control module for the infotainment. Its located behind the cigarette lighter panel. Will have a look and see if it's a loose connection. I'll remove the module and have a look inside as well. I'll see if anything looks burnt out.
Yeah the older ones. These new RDX's are very problematic. Also the other newer Honda's as well. When it comes to newer import vehicles, Toyota's are more reliable. Oh and that's coming from a Honda guy at that 🙃
If you’re still having this issue, open the fuse box under the hood. Remove the 10amp fuse, the third one from the left in the middle row. It’s the second red one. Leave it out for about a minute and then put it back in and start the car. It’ll reset the infotainment system. It worked on my 2019 RDX.
Thanks for the suggestion. I tried pulling the fuse and it made no difference. The fuse is for the TCU. Which stands for telematic control unit. There's a total of 3 TCU fuses. I pulled all 3 and still no difference. Anyhow, I can see why it worked to reset your infotainment system by you pulling out the TCU fuse. It's due to the tcu and Infotainment control unit being powered on the same circuit it seems. I think the infotainment control unit went bad.
Im having the exact same problem... still looking for answers... sounds like im a little like you... I've got to figure it out on my own... I'll post my eventual solution here. Hope you will do the same if you figure it out first. Thank you for taking the time to make the video.
Glad yours came back. Maybe you have an issue with the Fakra connectors.
Mine did this for the first time yesterday. Thankfully, it came back on when I turned the car back on.
My suggestion is to not use the USB port for apple carplay. It seems to cause issues.
Acura had to special order the infotainment control module when I took mine in. I'll let you know if it works.
Keep me posted. Appreciate it 👍
Its completely weird that there are very little few videos on this issue
Absolutely! There is a bunch of people going through the same type of issue with their infotainment system 😕
I’ve been having the same exact issue too , it’s annoying. It turns off randomly , and comes back on randomly as well. I noticed that if I go over a pothole on the road, it causes the black screen too. Looking for solutions too 😔
Sounds like you have a loose connection. Should be the Fakra connectors. Which are covered under warranty.
I had the same issue on my 2020 rdx - it started with on/off blank screen for a few months and then completely went dark. I took it the dealer and as others have mentioned, its due to faulty Fakra connectors and apparently there is an extended warranty on these things. It got a loaner for a day and fixed without any charges. Hope this helps!
We don't have warranty. Or else it would have been fixed long ago. Thank you though
I have same kind of problem. There is a noise in my speakers and then the radio does not work. I got a message about the MOST not working.
Sorry to hear. Seems like your issue might be the Fakra connectors. There is a recall for it.
Hi friend, did you manage to fix the monitor?
No. Still the same. My guess is a faulty infotainment control module
It’s been a week & mine will not turn back on, if it does it turn on there’s no audio & turn back off.
Sounds like you have a loose connection. Should be the Fakra connectors. Which are covered under warranty. Or it may need an update. Probably best to take it to the dealer
I had this issue a few weeks ago was off for a few days then I started my car like 4 days later and it turned back on; fast forward a week and it just happened again right before it went off this time I saw it say something about a network issue then it just went black.
Yours might be an issue with the Fakra connectors
Hello are you fix the problem?
Unfortunately no. I think the infotainment control unit is bad
Had the same problem clear up on its own. How are you doing with it. 😅
Still dealing with a blank screen. Has not come back on it's own unfortunately. Ended up taking the car apart yesterday. In order to access the Sirius XM tuner, infotainment control module and audio amplifier. I'm going to start by changing out all the fakra connectors. Some people have experienced the same issue and the fakra connectors was the cause of it. The fakra connectors are problematic and can cause a loose connection. So I figured to start there. Even if the cause of my issue, ends up being a bad module. I've attempted to unplug and reconnect each connector and also wiggle the wires around. Noticed no difference. Will try and buy the fakra replacement connectors tomorrow from my local dealer and install them myself. Hopefully it'll solve my issue. If it doesn't, I'll go ahead and change out the infotainment control module, Sirius XM tuner and audio amplifier. I'll change them out one at a time. As of now, that's the plan. One of the mentioned parts, is the cause of the blank screen issue. The problem is knowing which one 🙃. My powered tailgate also stopped working after I unplugged all the modules. I had to disconnect the battery for 30 minutes or so and then it started working again. So one of the mentioned modules, does also control the powered tailgate as well FYI. My driver's seat wouldn't slide front or back the other day as well. Had to sit on the seat and force it with my own weight while holding the slide button and it broke loose and is working fine again. So far I can say that these cars are a headache to own lol. There's nothing like an older Honda because these new one's just aren't as reliable 😔
my 2020 rdx is saying that the MOST net if off. The system keeps trying to reboot and my iPhone keeps connecting to the car but no sound, no music, nothing.
You may have an issue with the fakra connectors. Which are covered under warranty FYI. Take it to the dealer if you still warranty
I have experienced the same exact thing.
Did yours come back or it's still having issues?
My screen came back on this morning...so for now I will not mess with it but I'm 100% sure it will happen again so when it does I will be back looking for a fix. Or sharing any answer I have found.
Good to hear that your screen came back. The screen on my RDX is still blank. Don't think it'll ever come back at this point. Most likely a bad Infotainment control module
Any other solutions??
I think my infotainment control module is bad. Most of the time, the issue is caused by a bad connection (fakra connectors)
I’m having same problem too
Are you experiencing the same exact issue?
Same thing is happening to me! Always an issue with the screen
Sorry your going through the same thing. If your covered under warranty, take it to the dealership
Did you fix??
No. Haven't figured out the issue yet. Going to try and remove some panels today and see if I can get to the control module for the infotainment. Its located behind the cigarette lighter panel. Will have a look and see if it's a loose connection. I'll remove the module and have a look inside as well. I'll see if anything looks burnt out.
mine just started doing this exact same thing
Sorry your going through the same thing 😔
Sorry to say this but it will never turn back on mines been off for almost a year
Same. Ours never turned back on either 😔
Yo resolví el mismo problema desconectando y conectando el modulo 39200tjba113m1
Lo intente y todavia esta igual 😔
Do a reset on the radio hold the three buttons on the top of your control pad actually here better to just show you
Tried it a bunch of times. Won't work because the entire screen is blacked out.
I thought Hondas were so great 🤣
Yeah the older ones. These new RDX's are very problematic. Also the other newer Honda's as well. When it comes to newer import vehicles, Toyota's are more reliable. Oh and that's coming from a Honda guy at that 🙃