BenQ W1070 DLP Projector Repair / No Light-HDMI Issue Part 1

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  • Опубліковано 13 вер 2019
  • This BenQ W1070 was sent to me by a viewer who had been trying to get it up and running after it stopped working properly one day. The initial symptoms seemed to be color wheel related. After replacing the color wheel there was no improvement. Once I started to look at it, I found a few little things but I mostly realized the issue was not the color wheel but a power problem.
    There was no 5V to the color wheel sensor which is shared with other components in the mainboard. The lack of proper 5V, caused the color wheel to act like it was bad.
    The chip I changed was a ADV7612BSWZ HDMI chip.
    I tried to use a lamp that I had sitting around but it seems too far gone. I will be rebuilding that lamp as a test lamp. However if you want a new lamp that is built properly and not a cheap knock off but still much cheaper than OEM, you can buy one here.
    www.purelandsupply.com/benq-l...
    This video shows tear-down and initial troubleshooting. I rule out the color wheel and find the power symptoms. The electrical troubleshooting is in part 2 which is linked below.
    This is a more uncommon but realistic issue. We suspect the projector was damaged by a power surge that entered via the HDMI port. There will be a short part 3 once the new part arrives.
    Part 2 is here. • BenQ W1070 DLP Project...
    Part 3 is here • BenQ W1070 DLP Project...
    If you need a lamp that definitely will work. www.purelandsupply.com/benq-l...
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КОМЕНТАРІ • 88

  • @FixitFrank
    @FixitFrank  4 роки тому +11

    who the heck down votes a repair video? BenQ?

  • @emperorpilaf3030
    @emperorpilaf3030 3 роки тому +1

    it took me 5 hours to unscrew the projector and understand that i had the color wheel problem, then I bought a new color wheel for 50 euros on al1express, after 3 weeks I received it. It took me again 5 hours to rescrew the projector but at last my benQ W1070 is coming back for a new ride with clean fans !!!
    the failure occured after 400 hours of the second lamp so around 5400 hours.
    Good luck guys !!!

    • @FixitFrank
      @FixitFrank  3 роки тому

      Awesome! You should be good for quite a few years now. Enjoy the projector!

  • @anselcummings3378
    @anselcummings3378 4 роки тому +1

    Hey Frank thanks for the great video i have a benq w1070 and im getting no light from the lamp even after bulb replacement i believe it maybe the ballast but i don't know how i could diagnose it is there a test i can perform on it to see if that's where my no light issue is thanks

  • @paulm1406
    @paulm1406 4 роки тому

    Great video, thanks Frank. My W1070 blew its bulb a week ago - there was quite a bang - and I have a replacement lamp arrive which I've swapped in (after vacuuming our any remaining debris). Unfortunately the projector doesn't work properly now... it comes on for enough time to get the Benq loading screen, the Amazon Fire TV home screen and then it glitches, colours go funny and the bulb turns off. I can't then turn off the projector by the remote (or power button) and have to pull the cord. Also, it looks too dim compared with normal before the colours and picture start glitching. Any ideas how I could diagnose and then fix the issue?

  • @lukevannatter1280
    @lukevannatter1280 3 роки тому

    Any chance you know the correct part# for a W1070 DMD chip? Struggling to find good info online.

  • @MoadyMoad
    @MoadyMoad 3 місяці тому +1

    Hi Frank, I have a w1070 not turning on at all. I have a multimeter, I can't see any blown capacitors or anything that looks unusual on the boards. Do you have a video or can offer me any advice on testing the power supply for this projector? Feels wasteful to throw it out without trying to repair it!

    • @FixitFrank
      @FixitFrank  3 місяці тому

      what low voltages are you seeing on the header to the mainboard?

  • @chessguru900
    @chessguru900 4 роки тому +1

    I wonder if anyone knows how to clean the dust trapped inside the benq lens. I have stripped the whole lens from the front and from the bacjk where the dmd chip and cleaned inside all mirrors etc but dust still there when you zoom in. Only disappear when focused.

  • @loudalou123
    @loudalou123 4 роки тому

    Hi i have the benq w1080st and it's having an issue with hdmi not working but the audio /video cable works just fine.. What is your price for service?

  • @kevinduprey9326
    @kevinduprey9326 3 роки тому

    Hi Frank ... got a benq sh910 dlp , bulb not coming on. I do get 103v at bulb plug ... color wheel spins good when pushing power on .. This happened after a bulb popped and broke while on ... figured it just needed bulb but obviously it did more damage. will not power up any lamp i plugged in ... any ideas ? thank you

  • @mbproducoes
    @mbproducoes 3 роки тому

    Hello Frank! Thanks for this great tutorial!!! I have a bit of a problem with my W1070 and i have no clue what is the problem. Maybe you could give me an advice... So the bulb exploded while i was watching a movie. All the panel lights went of. no green red or anything. I thought replacing the bulb would solve it. After I did that, nothing happened. still deal, no lights at all. Do you have any idea what might going on? Could the bulb explosion affect any of the electronics? Any tip would be appreciated! Thanks

  • @JDara1
    @JDara1 Місяць тому

    Hi by any chance you know Benq W1090 DMD chip model?

  • @njack9643
    @njack9643 Рік тому +1

    Lightning strike took out my HDMI. Do I replace the entire board? If so where can it be purchased and how easy is replacement?

    • @FixitFrank
      @FixitFrank  Рік тому

      I would replace the entire board. It's possible that the old one could be repaired but lightening is a nasty problem. It can damage things that seem okay now but start flaking out at random times. Replacement is easy. You don't need to flash or program anything. You can try the company I use. gydz@timeprojectorlamp.com is the contact info. They ship DHL and take Paypal. I've used them for over five years. Very good company.

  • @leutnantobvious4340
    @leutnantobvious4340 4 роки тому +1

    hi,
    i have a benq w 770st and cant find the problem.
    my old lamp went off after its normal lifespan, the replacement lamp didnt worked either.
    first thought was a bad lamp due to shipping, so i got another one today, my beamer is starting but the bulb won't start and the beamer starts giving out red flashes on the lamp indicator as it had died.
    any suggestions?

    • @FixitFrank
      @FixitFrank  4 роки тому

      Hi Leutnant! My suspicion would be a color wheel problem first. The startup sequence is, press power button, then fans start, color wheel starts, then lamp starts. If the color wheel or fans do not spin up first, the lamp will never light.
      If the color wheel does spin up, and no lamp, then ballast would be my next area to investigate. I have numerous color wheel repair videos. This video may be most helpful for you. It is about a mitsubishi but that does not matter. almost all DLP beamers follow the same rules. ua-cam.com/video/DbhFVKExGVQ/v-deo.html

  • @tylermaxwell1777
    @tylermaxwell1777 4 роки тому +1

    I think I have a color wheel problem. How much would it cost for me to have you swap out a color wheel for me or fix the issue. When I turn the brightness up on the projector the colors go from normal to inverted green. Do you have people ship to you for repairs?
    Thanks!

    • @FixitFrank
      @FixitFrank  4 роки тому

      Hello Maxwell, I do sometimes do repairs that people ship me. Your best bet is to contact me via email. It it listed on my about page. However, let me ask, how old is the lamp?

  • @mariamatilac9436
    @mariamatilac9436 4 роки тому +2

    Hi Frank,I'm happy to joint your excellent video that saw.i have problem of benq w1070 no power on lamp blower. Pls help to fix it.what the diffictive component it should be damage.

    • @FixitFrank
      @FixitFrank  4 роки тому

      Hi Maria, Do you have no power at the lamp blower socket or no lamp blower rotation?

  • @tylerwilson3782
    @tylerwilson3782 Рік тому +1

    Hi Frank, my w1070 doesn't turn on at all after I tried disassembling everything, cleaning color wheel and screen, and putting it back together. At 13:43, I noticed that your mainboard lights turned on when you pressed the switch bypass. My lights don't turn on at all when I do this. Yes, it's plugged in, and power cord has been tested. =) I've double-checked that the bulb is seated properly. As far as I can tell, all connectors to the mainboard are also in place. What do you recommend as next steps?

    • @FixitFrank
      @FixitFrank  Рік тому +1

      check the alignment of the low voltage power supply pins that come up into the mainboard. It's easy to offset them and this can happen. also check the thermal breaker connection and any power connections to the power supply.

    • @tylerwilson3782
      @tylerwilson3782 Рік тому +1

      @@FixitFrank You da man! =) The power supply pins must not have been aligned correctly. Now I have power again. Here goes attempt #2 at trying to clean the dmd. Lots of spots, especially when out of focus and with a dark background. On my first cleaning attempt, I blew some compressed air from a can on them and wiped them with a lens cloth, but still spotty.

    • @luisnietopina6200
      @luisnietopina6200 Рік тому

      @@FixitFrank Spot on. Had the same issue after a clean up and lamp change. Offset pins it was. Thanks!

  • @MasakyoRenSai
    @MasakyoRenSai 3 роки тому +1

    Hi Frank, my BenQ W1070 has exhausted the lamp hours and I bought an original Osram bulb, it starts up but the Lamp button is red and won’t display. I have it verified by a technician that the bulb is working fine. They said I need the ‘Key Combinations’ to reset the lamp hours which can be done even when it is not projecting anything from the bulb. I have not been able to to find the correct key combinations. Any idea? Thanks.

    • @FixitFrank
      @FixitFrank  3 роки тому +1

      They are partly lying to you. Some projectors do stay in protection mode when the timer runs out, but not the W1070. You can only reset the timer when the lamp lights. The W1070 will 100% not shut itself off when the timer expires.
      What happened with the old lamp that caused you to replace it?

    • @MasakyoRenSai
      @MasakyoRenSai Рік тому

      @@FixitFrank Sorry for the late reply. Even the original lamp seems to be fine according to the technician. He said it has a Chinese firmware and the reset combination is different from my locale firmware. I still have it wrapped and packed nicely in a shelf. Been a hectic time working in a hospital. I hope I will have time tomorrow (Sunday) to bring it out and try some troubleshooting methods again.

  • @emperorpilaf3030
    @emperorpilaf3030 3 роки тому +1

    are you Eugene from the TV show "the walking dead"? you have the same voice, thanks for the video !

    • @FixitFrank
      @FixitFrank  3 роки тому +2

      LOL! I never liked Negan. That is why I smashed his projector.

  • @mireksykora1446
    @mireksykora1446 Рік тому +1

    Hi frank, great video. I have exactly the same projector as you are repairing in this video. One day when I wanted to use this projector I pressed the power button on projector, the projector not turn on and somethig explode inside. Do you thing it was some capacitor in power suply. Because i checked the lamp and it is no broken at all. Thank you for your answer.

    • @FixitFrank
      @FixitFrank  Рік тому

      What have you checked so far? There are many things that could cause that. I would probably start checking the color wheel. If there are no LEDs then maybe the power supply but I suspect you heard the color wheel fly apart.

    • @mireksykora1446
      @mireksykora1446 Рік тому

      @@FixitFrank Hi thank you for your answer I checked only bulb. when it happened, it was like some explosion inside and the smoke comes out of the projector. Tomorrow I will disassembly the projector to see if there will be some noticeable damage.

  • @hiepnguyen749
    @hiepnguyen749 3 роки тому +1

    FixitFrank, is it possible if you can either provide the 5 wires wiring order from the mainboard to the ballast. This is the wire that send UART signal to the ballast to control the bulb intensity and such. I accidentally ripped the connector and pulled out the wires out of the connector before knowing the colour sequence.

    • @FixitFrank
      @FixitFrank  3 роки тому

      I will have to check Monday, however it should be the same on both ends. I set myself a reminder to get back to you when I am near a BenQ. If you are in a rush, the service manual is available for free here. elektrotanya.com/benq_w1070_w1080st_ver.00a_level3.pdf/download.html

    • @FixitFrank
      @FixitFrank  3 роки тому

      Black, Brown, Red, Orange, Yellow. This is with the connector plugged in. Here is a diagram. imgur.com/a/lsNosO7

    • @hiepnguyen749
      @hiepnguyen749 3 роки тому

      @@FixitFrank Oh, could you please tell me the colour for the other end, where it plugs into the ballast. That is the end that I damaged and do not know the order.

    • @hiepnguyen749
      @hiepnguyen749 3 роки тому

      The order of the colours are the same. However, from which pin does the colour start as black

    • @FixitFrank
      @FixitFrank  3 роки тому

      @@hiepnguyen749 Here you go. I ended up taking pictures. Figured that was better and would be more helpful for others in the future. imgur.com/a/4TzEl1S

  • @bdeiutchimie
    @bdeiutchimie 3 роки тому +1

    Hi Franck! I've an W1070+ and my color wheel is broken due to a high fall... Can you give me a good place to buy a new one? Thanks a lot

    • @FixitFrank
      @FixitFrank  3 роки тому +1

      eBay is good. There is no real "OEM" source anymore. Another option is contact the people at Time Projector. Email them with a picture of the model # and let them know you need a color wheel. They ship DHL and take paypal for payment. Good company.

    • @bdeiutchimie
      @bdeiutchimie 3 роки тому

      @@FixitFrank Thanks for your response !

  • @mustangfe1967
    @mustangfe1967 4 роки тому +1

    Can you give me the part number for the #1 Lamp fan?

    • @FixitFrank
      @FixitFrank  4 роки тому

      I think it is AD07012DB257300 . Its a 12v 0.3amp

  • @joshuagaroutte1513
    @joshuagaroutte1513 2 роки тому

    Anyone have a lead on a supply house in the US for a fan 3 replacement?

    • @FixitFrank
      @FixitFrank  2 роки тому

      eBay is your best bet unless you source it via the part # on the side.

  • @ravi911uk
    @ravi911uk 3 роки тому +1

    Hi Frank. I have a W1070 that’s completely dead. No lights, sounds etc. Everything inside seems perfect, I’ve reseated the bulb and made sure all the edge connectors are firmly attached. I’m in the uk so I can’t send it to you, can you give me any tips to fix it?

    • @FixitFrank
      @FixitFrank  3 роки тому

      I have to ask the dumb question. Is the lamp cover in place? The safety interlock will defeat the power without the door installed.

    • @ravi911uk
      @ravi911uk 3 роки тому

      @@FixitFrank is that the white plastic thing with the screw at the side? If so, yes! Where’s the safety interlock?

    • @FixitFrank
      @FixitFrank  3 роки тому

      @@ravi911uk ua-cam.com/video/1kx0mLzDavE/v-deo.html Its the button I jam with the screwdriver. If that is not working or isn't being held down, that can definitely be the issue. Has it ever worked? If so did anything happen that are aware of?

    • @ravi911uk
      @ravi911uk 3 роки тому

      @@FixitFrank Aah, that one. No it does nothing. I pressed it in and held it in like on your video when the top panel was off but it did absolutely nothing at all.

    • @FixitFrank
      @FixitFrank  3 роки тому

      @@ravi911uk OK, had to check. That's the first thing that gets in the way. Second is the thermal breaker. It should self reset though.
      What happened to it? Did it work one day and not the next? Fuse, power supply, and the interlock switch are the usual suspects. I'm guessing you tried another power cord.

  • @justinpohyar7817
    @justinpohyar7817 4 роки тому +2

    help me please I opened up my projector because when I dropped my projector the glass from the bulb went in the blower fan and when I removed the glass and put the projector back together it won't turn on? what did I do wrong

    • @FixitFrank
      @FixitFrank  4 роки тому

      Hi Justin, I have a few questions. What model is it(W1070?) and do you have any LED indicators when you plug it in?

    • @justinpohyar7817
      @justinpohyar7817 4 роки тому

      FixitFrank yeah it’s a w1070 I opened it up again right now to check if everything is plugged in and it is and it shows no lights when I plug it in or when I click the power button

    • @FixitFrank
      @FixitFrank  4 роки тому

      @@justinpohyar7817 OK cool. I have a dumb question. Is the lamp cover installed? Also is the mainboard lined up with the pins from the power supply on the bottom?

    • @justinpohyar7817
      @justinpohyar7817 4 роки тому

      FixitFrank I’m using a PS4 plug to plug turn on the projector it was working 1 month ago and when I got back from vacation I took apart my projector when I put it back and plugged it in I can hear the electricity so I don’t think my plug is messed up

    • @justinpohyar7817
      @justinpohyar7817 4 роки тому

      FixitFrank yeah the lamp cover is installed and yeah I think it’s lined up there’s like a small spot and those long pins have to go in

  • @xatreyu
    @xatreyu 4 роки тому

    hello frank i got a question my benq w1070 wont turn on the power button is lit, the lamp logo is off, and the temp, is off. can u pls help me ty

    • @FixitFrank
      @FixitFrank  4 роки тому

      Does it do anything at all? No fans? No other noises?
      One thing to check is for a stuck button. Unplug it. The press each button and make sure you feel it click. If not, that might be the problem. If another button is stuck, it wont let the projector see when your main power is pressed. If not, then it will need to be opened up and voltages will need to be checked. Getting a power light and nothing else is unusual.

    • @xatreyu
      @xatreyu 4 роки тому

      @@FixitFrank so i opened it today and i checked the bulb is looking good no cracks or black soot, when i do press the power button while holding down the other button i dunno what its called, it doesnt do anything, no fans and no light from the lamp, and the color wheel is not spinning. and no other noises the button feels fine i clicks as a press it

    • @FixitFrank
      @FixitFrank  4 роки тому

      @@xatreyu make sure the door is closed. It won't do anything with the lamp cover removed. If the lamp cover is installed and it's not working, it would need to be checked inside.

    • @xatreyu
      @xatreyu 4 роки тому

      @@FixitFrank yes i made sure the door is close so the fan, color wheel and light is not turning on and no other noises. what could be the problem of this?

    • @FixitFrank
      @FixitFrank  4 роки тому

      It could be a few things. Power supply problem, bad button, firmware, or a mainboard. You would need to be well versed in using a volt meter to search further. If you have a meter and want to try, let me know.

  • @BananaFlapjacks90
    @BananaFlapjacks90 3 роки тому

    Does anyone know how how to fix or replace the bypass switch button? my is broken and my projector won't turn on. Thanks

    • @FixitFrank
      @FixitFrank  3 роки тому

      Bypass switch button? I am not familiar with this. What are your symptoms?

    • @BananaFlapjacks90
      @BananaFlapjacks90 3 роки тому

      @@FixitFrankthanks for replying, the button at 13:44 is broken and now my projector won't power on at all.

    • @FixitFrank
      @FixitFrank  3 роки тому +1

      @@BananaFlapjacks90 ah ok! I see. You can cut the red/black wires that go to it and the white plug on the powersupply, then solder them together, tape up the connection as its interrupting the line voltage. You could also jump the pins at hte power supply but again keep in mind that the voltage is at line level so protect the jumper appropriately.

    • @BananaFlapjacks90
      @BananaFlapjacks90 3 роки тому +1

      @@FixitFrank thanks Frank it worked 😁

  • @jayr1091
    @jayr1091 4 роки тому

    How can I get you to check out my project. I have the same one.

    • @FixitFrank
      @FixitFrank  4 роки тому

      If you want to email me. Sales@weezytech.com goes right to me.

  • @PurelandSupplycom
    @PurelandSupplycom 3 роки тому +1

    Who downvotes these? What is wrong with you to do that?