How To Install Your Battery-Powered Nest Doorbell Wire-Free

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  • Опубліковано 18 гру 2024

КОМЕНТАРІ • 587

  • @nativeblend
    @nativeblend 3 роки тому +142

    I feel like the lock mechanism could of been done better. 3:36 stated you could also used a flat head screwdriver, that a pretty high chance of getting stolen.

    • @BKVP
      @BKVP Рік тому +24

      Anything can be stolen, at least you would have a video of the theft.

    • @GhostRiderX7
      @GhostRiderX7 Рік тому +2

      ​@@BKVPWhat if the thief is wearing a mask and sun glasses?

    • @badoing7390
      @badoing7390 Рік тому

      It doesn't matter, they're never going to catch the theif, but Google has a theft policy where if you can prove it was stolen - video and police reference number - they send you another one.@@GhostRiderX7

    • @immathug
      @immathug 11 місяців тому +1

      ​@BKVP Yes, anything can be stolen like the TV in your house or the phone/wallet in your pocket. The difference between the Google doorbell and the 2 scenario's is the difficulty of stealing.
      While a TV is in a house, theres a doorknob with a unique key to prevent someone from entering a home to take it. The wallet/phone is in your pocket and you'll put up a fight unless someone comes up to you with lethal weapon.
      The google doorbell uses a simple flat tool which is a pressure release mechanism. Anyone can get their hands on that tool or use a similar flat object. A key locking mechanism should have been implemented for better security measures.

    • @immathug
      @immathug 10 місяців тому

      @sinebar I'm with you on that.

  • @madebygoogle
    @madebygoogle  3 роки тому +25

    Hey there, thanks for posting. Yes, that's right - Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. It also has event history, and built-in intelligence to detect and alert you of people, packages, vehicles, and animals. We'll be here if there's anything else.

    • @douglasdwight1
      @douglasdwight1 Рік тому

      You mention hard-wired...Is the hard-wire camera pulling power off of the doorbell low-volt circuit? Or are you talking needing a 110 wire?

    • @douglasdwight1
      @douglasdwight1 Рік тому

      Assuming a full charge on a battery version doorbell, how long will the camera generally function? Assume a scenario of continuous camera operation/viewing. And the second more typical scenario of very intermittent recording when a person rings, or is detected passing by?

    • @douglasdwight1
      @douglasdwight1 Рік тому

      If the doorbell wires are connected to the Nest Doorbell battery version, how are you supposed to bring the unit indoors for re-charging??

    • @scottwalters666
      @scottwalters666 Рік тому

      Rb

    • @jayhache5609
      @jayhache5609 6 місяців тому

      ⁠​⁠​⁠​⁠@@douglasdwight1 Disconnect the doorbell wires before charging? Not so difficult to do with my system.

  • @BKVP
    @BKVP Рік тому +6

    I've been using this, and other Google Nest products for almost a year now, they have worked really well. The doorbell has been fantastic as it is rechargeable and never has to have its batteries removed requiring a reset, unlike the Yale Lock which we also have tied into our Google "Smart Home" set-up.

    • @madebygoogle
      @madebygoogle  Рік тому +1

      Thanks for your continued support, Ken. Our team is always finding ways to improve our devices and their features - we'll make sure to take this as feedback including your thoughts on how to reset Nest X Yale Lock devices. If you need help, reach out to us via phone, chat or social forums: goo.gle/3RMJ7Hx

    • @nhbarylou4242
      @nhbarylou4242 7 місяців тому +1

      Hi, how often do you have to recharge the door cam?

  • @Blaa_Boi
    @Blaa_Boi 3 роки тому +13

    This is very tempting as I don't have the option of hardwiring it but I do have a question and it's quite possibly a stupid question, but is each QR Code unique to each door bell so that it is tied to the users/google home account.
    As it can be removed from the plate with just a flat head, is there protection from someone possibly robbing it i.e if someone did rob it can it be set up on another person's account without any questions asked as a new device or does it need to be untied from the original users home/account before it can be used again.

    • @madebygoogle
      @madebygoogle  3 роки тому +5

      Hi Joey, thanks for your interest. Like any other Nest Camera devices, you still need to remove your Nest Doorbell to your app before you could set it up on another account. Learn more here: bit.ly/3CPL1jY

    • @Blaa_Boi
      @Blaa_Boi 3 роки тому

      @@madebygoogle Perfect, thanks so much for the clear answer definitely picking this up 👌

    • @madebygoogle
      @madebygoogle  3 роки тому

      You’re welcome! We're here if you have any other questions.

    • @Moonwired
      @Moonwired 3 роки тому +7

      I’m curious as how often smart doorbells actually get stolen, cause it seems like a monumentally stupid idea to steal a camera that uploads to cloud storage.

    • @madebygoogle
      @madebygoogle  3 роки тому +9

      Hi there, your device security matters to us. The Nest Doorbell (battery) requires a release tool to remove it off the wall. We do offer free theft replacement if your device is stolen. You can learn more about that process here: bit.ly/3rQBJxK Let us know if there's anything else.

  • @madebygoogle
    @madebygoogle  3 роки тому +14

    Hey Charles, thanks for your interest. The charging port is for a USB Type C connection, you can check it out on this video: bit.ly/3Aiofz5

    • @mdarshadahammedarshad2286
      @mdarshadahammedarshad2286 3 роки тому

      Hi google, I need your attention..can you help me doing a blog???? I want a make a travel blog where I want to shoot video when I travel by walking. Last time travel 25km by foot in Bangladesh. But I couldn't film it because I do not have any good phone or any camera. I really love your pixel phone.I know this phone is very good for filming but I don't have much money to buy it. Can you Please donate me a pixel phone. new or used anything will be ok. I know people of Bangladesh don't know much about pixel phone so I can help you grow in Bangladesh. If you send me any phone I will travel 50km by walking And I will shout out and talking about pixel phone.thats how I can help you growing in Bangladesh.

  • @Wanjiku82
    @Wanjiku82 Рік тому +51

    Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. ua-cam.com/users/postUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa

    • @madebygoogle
      @madebygoogle  Рік тому

      ¡Estamos felices de que te guste! 😄

  • @madebygoogle
    @madebygoogle  3 роки тому +1

    We would just like to ask what kind of error are you receiving when trying to connect the doorbell?

    • @fabiomaluf8908
      @fabiomaluf8908 2 роки тому

      I've accidentally removed the device and now can't add it back. The app is very clunky as well... so far disappointed

    • @thomasrussell4470
      @thomasrussell4470 Рік тому +1

      I recently changed my WiFi Network name and now the devices are not detecting the devices after I scan the QR code for setup. What should I do?

    • @CryssNPink
      @CryssNPink Рік тому

      I'm having the same issue as the other 2 comments. I recently changed my wifi name as well, and the doorbell will not reconnect. I tried to scan, but it refused to reconnect to my Google Home App.
      @MadebyGoogle please help 🙏

    • @JT-iu9zi
      @JT-iu9zi Рік тому

      @@CryssNPinkhello, did you ever find a solution? I am currently having the same issue

    • @maddafella1817
      @maddafella1817 Рік тому +1

      @@CryssNPink Did you ever get yours reconnected?

  • @brooklynant2047
    @brooklynant2047 2 роки тому +3

    Mine is falling out for some reason & now it’s getting nicks & scrapes from hitting the ground. It stays on for awhile & then falls. I’m pretty sure i”m putting on the doorbell to the base correctly. I’ll try it again but this sucks for sure.

  • @madebygoogle
    @madebygoogle  3 роки тому +1

    Hey Bryan, thanks for your comment. You can send us a private message on Twitter or Facebook so we can take a look at what's happening. We'll pick it up right away once we've received your message.

  • @jamesm568
    @jamesm568 3 роки тому +2

    4 ft from the center of the camera lens or from the center of the device?

  • @TechWithBrett
    @TechWithBrett 3 роки тому +55

    It's great to see a battery on this device.

    • @HypNoTiXz
      @HypNoTiXz 3 роки тому

      About Time!!!!!

    • @chainsapphire9526
      @chainsapphire9526 3 роки тому +4

      is it easy to steal?

    • @ajg2452
      @ajg2452 3 роки тому +3

      @@chainsapphire9526 bruh

    • @ajg2452
      @ajg2452 3 роки тому +2

      @@chainsapphire9526 are u planning on stealing it?

    • @coachcookie_
      @coachcookie_ 3 роки тому +11

      @@ajg2452 maybe he wants to make sure someone else doesn't steal it.
      also sort of, you can just use a screwdriver to release it

  • @adriansoca8376
    @adriansoca8376 3 роки тому +6

    You can use a flat head screwdriver to release it? What's going to stop people stealing these things?

    • @madebygoogle
      @madebygoogle  3 роки тому +5

      We understand your concern, Adrian. You can report stolen cameras and doorbells to us to get a free replacement if you qualify. You can check more details on the link below and let us know if you have other questions. bit.ly/3rQBJxK

    • @Hollingsabre
      @Hollingsabre 3 роки тому

      Even in the UK? I know the last version the UK was excluded.

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      Great question, Adrian! It requires a release tool to be removed from the wall. We do offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK Let us know if you have more questions.

    • @joeygarcia8295
      @joeygarcia8295 3 роки тому +1

      There are no security cameras on the market that can't be tampered with or stolen.

    • @tibigeorge476
      @tibigeorge476 Місяць тому

      That's Google ❤​@@madebygoogle

  • @ninacee9140
    @ninacee9140 2 роки тому +4

    The Google home app keeps saying "invalid argument" when trying to accept the T&C's to set it up. Reading the t&c makes no difference. What should I do? The camera is useless if I can't set it up.

  • @paulc4712
    @paulc4712 3 роки тому +525

    "sometimes a few inches can make a big difference" 🤭🤭

    • @j.1684
      @j.1684 2 роки тому +11

      💀💀💀

    • @NastyManifesto
      @NastyManifesto 2 роки тому +5

      Shit man 😂

    • @adswar
      @adswar 2 роки тому +18

      That's what she said!

    • @VNCTHE1
      @VNCTHE1 2 роки тому +4

      Timestamp?
      Edit: 1:43

    • @jacashmoney
      @jacashmoney 2 роки тому

      ​@@VNCTHE1 bn

  • @laurastanton769
    @laurastanton769 3 роки тому +2

    Is a subscription required for retrieving video?

  • @madebygoogle
    @madebygoogle  3 роки тому +6

    Hey Wanda, thanks for reaching out. We're sorry for the delayed response. Yes, you and your family members can view your Nest Camera video feed at the same time. You can share your home and Nest devices using your Google Home app. Check out this helpful link for more details on adding a family member: bit.ly/2K0rOFH

    • @paulsbunions8441
      @paulsbunions8441 Рік тому +2

      No way Google owns UA-cam but can't figure out replies 💀

  • @kgeo753
    @kgeo753 2 роки тому +1

    What is supposed to prevent someone from stealing a Nest doorbell?

  • @DeepDiveDavid
    @DeepDiveDavid 2 роки тому +1

    Can i Change the Battery of the device. For example after two years when the Battery lost half of its Capacity?

  • @vignesh69841
    @vignesh69841 3 роки тому +5

    have been waiting for this for 4 years, I cannot be bothered buying chimes for a doorbell, it should just work with my google home

  • @WPFLAWLESS
    @WPFLAWLESS Місяць тому +4

    In the process of reconnecting my doorbell to a new wifi and I'm so close to saying f**k it and just putting a sign on the door that says "knock hard" I've tried literally everything and it just will not connect.. I hate how videos just go through the "best case scenario " set up. Day 3 here we go.

    • @kellyrabeca
      @kellyrabeca Місяць тому

      I tried a factory reset and everything when I got a new modem and ended up buying a new one. 🤯

  • @The_Irate_Penguin
    @The_Irate_Penguin 2 роки тому +9

    Keeping the key "in a safe place" is a nice touch. Any flat-head does the trick. I'd need a new doorbell every week.
    Sorry, I'm happy with 3 (inside) cams, 3 minis, 1 hub, and half a dozen smart-sockets, but this I won't be investing it until you come up with something my 5-year-old can't nick within 5 seconds.

    • @morganmiller812
      @morganmiller812 7 місяців тому +1

      You'll have them on camera if they do.

    • @jayhache5609
      @jayhache5609 6 місяців тому

      ⁠​⁠@@morganmiller812 And if it’s someone else’s 15-year-old wearing a ski mask and sunglasses?

    • @morganmiller812
      @morganmiller812 6 місяців тому

      @@jayhache5609 then don't buy one, idc. Lol

  • @amink9569
    @amink9569 2 роки тому +3

    How long does it last when fully charged before having to recharge again?

    • @mini2flyerau
      @mini2flyerau 2 роки тому

      Depends on usage, if it only sees people and records around 5 times per day, you can expect around 4-5 months. It takes 5 ours to charge from empty to full

  • @treasaesposito2414
    @treasaesposito2414 Рік тому

    I have a wireless doorbell and would like to set up Nest wireless. Can I connect it to my Alexa to notify me when someone is ringing the bell?

  • @tonyumbc
    @tonyumbc 3 роки тому +43

    I love how they have a small note in the instructions to avoid scratching the lens instead of having a removable plastic cover because of course mine is now scratched.

    • @LMCorvinus
      @LMCorvinus 3 роки тому +10

      Yeah that really pissed me off too, also the lack of instruction without having to lookup a video

    • @kaitlynwalsh7621
      @kaitlynwalsh7621 2 роки тому +1

      Thought the same thing 🙄

    • @xenzogame
      @xenzogame 2 роки тому +15

      Well isn't it obvious to avoid scratching a camera lens lol

  • @richardackles5953
    @richardackles5953 2 роки тому +3

    Can the door bell be mounted side ways and if it can how do I flip the picture up right

  • @pamelas255
    @pamelas255 2 роки тому

    Hi..can I place this anywhere by my door? Idw to install it where the present door bell is..

  • @AlejandraQuiceno-m6r
    @AlejandraQuiceno-m6r 4 місяці тому +1

    How do I get notified if someone is ringing the doorbell? I’m not getting any sound or notification on my phone. It’s pointless.

  • @KaleoSelah
    @KaleoSelah Рік тому +1

    When would you suggest the best 4-5 hour time period for us to remove the unit for recharging? If we buy this for security why would you require us to remove it at all? Fundamental product flaw to not have replaceable batteries. Removal at any time defeats the purpose

    • @madebygoogle
      @madebygoogle  Рік тому

      Hey Rick, we hear you. The Nest Doorbell (battery) charge time depends on several factors, including ambient temperature and the state and condition of the battery. Also, we're always looking for more ways to improve and we'll take this as feedback. For more help, feel free to contact us here: goo.gle/2D2Shve

  • @irvingcanseco872
    @irvingcanseco872 3 роки тому +3

    Kind of wish they would have used a more different release key to remove the camera. Like the kind used for the Nest IQ Outdoor.

  • @madebygoogle
    @madebygoogle  3 роки тому +7

    Hey there, Nest Doorbell requires a hex key to remove it off the wall. We do offer free theft replacement if your device is stolen. Have a look at this article: bit.ly/3rQBJxK

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      We're sorry for missing the mark in our previous message. To be clear, Nest Doorbell (battery) comes with a release tool, the hex key is for Nest Cam with floodlight.

  • @scooley1515
    @scooley1515 3 роки тому +2

    Wait, you can’t use the Nest doorbell with the Nest app?? How backwards is that having to use multiple apps to see multiple nest cams that we’ve obtained throughout the years!

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey Scooley, thanks for posting. We get where you're coming from - we appreciate your feedback. Our long term plan is to use the Google Home app as the one place that you can control your Nest and other smart home devices. That said, you’ll be able to view both your old and new Nest Cams together in the Home app.

    • @scooley1515
      @scooley1515 3 роки тому +2

      The problem is that the Google Home app is not nearly as good as the Nest app and you have to bounce over to the Nest app to configure settings and do all the useful stuff anyway. Don’t try and fix what isn’t broken is my opinion.

    • @madebygoogle
      @madebygoogle  3 роки тому

      We hear you. We're committed to improving our products and services, and we appreciate this feedback. Google is still working on the integration between the two apps. For more information, feel free to visit this link: bit.ly/2Vl8V65

    • @leocastrillo759
      @leocastrillo759 3 роки тому +2

      @@madebygoogle it takes too long to see a live video feed on Google home versus my nest camera app. Too many hoops to jump through just to get to the screen of my camera whereas on nest it's right there as soon as I open the app

  • @jessicabrown9985
    @jessicabrown9985 Рік тому

    So What was the 6mm masonry bit for??

  • @ethanf.6848
    @ethanf.6848 Місяць тому

    Do a over-door or over-edge version like the remo+ cams.

  • @z.e.ronine5519
    @z.e.ronine5519 Рік тому

    is there a solar panel option for charging this ?

  • @Mannyspaperfun
    @Mannyspaperfun 2 місяці тому

    What happens if you don’t have the original cable provided? How do we get this set up without the usb cable?

  • @rajivgoes6
    @rajivgoes6 6 місяців тому

    Why is the Home app not capturing the QR code on the doorbell?

  • @drawdeo
    @drawdeo 3 роки тому +4

    Can this be installed without drilling the wall? Perhaps with strong 3M tape?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Thanks for your interest, Edward. To fully secure the Nest Doorbell (battery), the base plate needs to be installed to the wall using a drill and the screws provided. We're always here if you need our help in the future.

    • @drawdeo
      @drawdeo 3 роки тому +5

      @@madebygoogle Thanks for the reply, however the apartment I am living at do not allow me to drill on the exterior wall. Hope to see a stick on solution

    • @madebygoogle
      @madebygoogle  3 роки тому

      We hear you. We're always looking for ways to improve and we appreciate your feedback. Feel free to reach out if you have more questions.

  • @shadia2000
    @shadia2000 2 роки тому +9

    "Everything you need to get started is in the box" and "You may also need...." do not go together lol

  • @SuperBollywoodboy
    @SuperBollywoodboy 2 роки тому

    I guess those in condos could use a high stick strip to attach to the door frame?

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey there, thanks for posting. You might want to check this article about the specification and how it can be installed: bit.ly/2UAvfIg If you need more help, reach out to us via phone, chat or social forums: bit.ly/3adTfGB

  • @PeterBrunton-yo8ol
    @PeterBrunton-yo8ol Рік тому +1

    You have to remember to push down to get the click. That locks it in.

  • @johnnylawrence7232
    @johnnylawrence7232 2 роки тому

    What is better. Google nest camera or the Nest doorbell camera

  • @billwilliams4281
    @billwilliams4281 Рік тому

    So, there's no need to cap off the existing doorbell wires? This wireless version can also be connected directly to them for continuous charging? Are there instructions on how to do that?

    • @madebygoogle
      @madebygoogle  Рік тому +1

      Thanks for your interest in our Nest Doorbell (battery). Yes, you can install this device with your existing doorbell system. However, it'd be best to check its compatibility - check out this article: goo.gle/3sZyTMX

  • @RozJC
    @RozJC 3 роки тому +4

    What are the size of the mounting screws? I'm trying to mount this on a uPVC door but the screws provided are too long.
    Thanks

  • @ChanelTapperlatrice
    @ChanelTapperlatrice 5 місяців тому

    It's my 2nd time detaching to recharge and the device refuses to reattach to the bracket. No matter how hard I push it keeps springing back off. I saw in several forums that this is always an issue...but none of the suggestions given have worked.

  • @王虎知
    @王虎知 3 роки тому +5

    How to prevent the door bell gets stolen

  • @hoanviet3680
    @hoanviet3680 Рік тому

    Is there a different size between google nest 2nd generation wire free and wire?

  • @crowmigration8245
    @crowmigration8245 Рік тому +11

    3:02 - 3:16 is the entire installation for most people. You're welcome 🎉

  • @finharrison9912
    @finharrison9912 3 роки тому

    Will the colour options be available in the UK? Currently only white is available, however the US can choose from 4 colour options.

    • @madebygoogle
      @madebygoogle  3 роки тому

      We're glad to hear that you're interested with Nest Doorbell (Battery). Our goal is to bring our new devices to as many markets where our current customers live as possible. Offering one color at launch is the best way to do this at scale.

  • @BukuiZhao
    @BukuiZhao 3 роки тому +4

    Good, the original Nest font and voice is back

  • @edelzychiluiza6228
    @edelzychiluiza6228 2 роки тому +3

    It is difficult to get in the right position. Sometimes, it is hard to do it. I love the camera. I love all the functions, but that mechanical part is a nightmare.

    • @_jsxl
      @_jsxl Рік тому

      currently! Cant even get the plate in the wall

  • @Chai_cake
    @Chai_cake Рік тому

    Can we just use two-sided tape? My landlord said we cant put holes in the wall

  • @petebostock5151
    @petebostock5151 Рік тому

    This thing has worked faultlessly for six months or so. This morning I got a notification and it became disconnected. I have reset it but the app cannot find the unit. Followed these instructions to the letter without any luck so many times. Any ideas?

  • @douglasdonbrook3240
    @douglasdonbrook3240 Рік тому

    I have successfully installed my wireless nest doorbell. I also use the nest thermostat and indoor camera. The thermostat and camera use the nest app. The doorbell requires the google home app. Is there any way to use just one app?

    • @madebygoogle
      @madebygoogle  Рік тому

      Congratulations on your new doorbell, Douglas! Getting all your smart home devices under one roof is currently in the works - the Google Home app will be the one place to control your Nest devices and that is our long term plan. For more help, you could reach us through our support channels here: goo.gle/3ie15Ae

  • @tanyajeffries3895
    @tanyajeffries3895 Рік тому

    What size are the small screws needed to attach the silver plate to the black rubber plate? They are so small, I could not find one when I dropped it. I would appreciate any guidance, tried 3 hardware stores and cannot find the right size. Thank you in advance for you assistance.

    • @madebygoogle
      @madebygoogle  Рік тому

      Hey Tanya, thanks for reaching out - we're here to help. You will need a 2mm wall screws to attach the Nest Doorbell (battery) base plate to the wall. For more help, feel free to contact us here: goo.gle/2D2Shve

  • @CastleChuck
    @CastleChuck Рік тому

    Why isn't there a no drill mount version? Every other similar product has this and it's frustrating you don't and assume my door is made of wood...

    • @madebygoogle
      @madebygoogle  Рік тому

      Hi there, we're sorry you feel that way. If you want to install either a Nest Doorbell (battery) wire-free or using your home's doorbell wires, use this article to help you decide. Check this guide out: goo.gle/3OLwIUa

  • @domi2020
    @domi2020 Рік тому

    Can you use adhesive to secure the baseplate instead of screws if you want to have it placed on the door itself ?

    • @madebygoogle
      @madebygoogle  Рік тому

      Hi there, thanks for posting. We appreciate your interest. To securely install your Nest Doorbell, we recommend using the included screws in the box. Check this guide out. goo.gle/481cb6Y

  • @rebeccahay3069
    @rebeccahay3069 Рік тому

    Is it possible to only announce on 1 google display ? We have 2 but only want it to announce on 1. Thanks

    • @madebygoogle
      @madebygoogle  Рік тому

      Hi Rebecca, thanks for reaching out.Try turning on the "Do not disturb" feature on the specific device you don't want to receive the notification. If you need more help, reach out to us here: goo.gle/41L876I

  • @USONOFAV
    @USONOFAV 3 роки тому

    My doorbell is wired can be installed with wires too?

  • @MysticalMe131
    @MysticalMe131 11 місяців тому

    Im charging MY new Doorbell now. Its doing fine. When i first plugged it in a white light came on then it turned blue. Does that mean its already charged?
    Im going to try a put it on my front door way. Wish me luck.
    Just wanted to know how to know when its charged.?😊

    • @madebygoogle
      @madebygoogle  11 місяців тому

      Thanks for reaching out, Norma. When your doorbell is connected to the USB charging cable - a solid white LED will appear when your doorbell is completely charged.

    • @madebygoogle
      @madebygoogle  10 місяців тому

      It's us again - we're checking back in. How's it going with your new doorbell? Let us know if you need more help.

  • @eamonnblake9704
    @eamonnblake9704 3 роки тому

    What has improved from the previous wired models? Also do Google do a wired version of this new doorbell?

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      Hi Eamonn, thanks for posting. In addition to being battery-powered, Nest Doorbell (battery) can also be powered with wires delivering 8-24 V AC, and at least 10 VA, 50/60Hz, worldwide. For a comparison between Nest Doorbell (battery) and Nest Hello, check out our page. bit.ly/37oVh45

  • @reubenrock7503
    @reubenrock7503 Рік тому

    Hi. Can you control 2 Doorbells from a single phone. I would like to put one at the front door, and the other at the garage and use 1 phone for both.

    • @PriceWordplay
      @PriceWordplay 11 місяців тому

      Don't forget to get a great angle to spy on your nieghbors and take away freedom and privacy

  • @tomoyasugikami
    @tomoyasugikami 3 роки тому

    3:38
    取り外しできないです

  • @harindersingh7489
    @harindersingh7489 3 роки тому +1

    What happens when someone takes my new nest door bell in the UK?
    are we able to get a replacement?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey Harinder, we do offer free theft replacement for stolen devices. You can learn more about that process here: bit.ly/3rQBJxK

    • @Hollingsabre
      @Hollingsabre 3 роки тому

      @@madebygoogle why not the UK, but the US? If it's that easy to get off the wall and it's apparently locked to the users account why are you not protecting UK customers?

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      We apologize for the confusion. We also offer free theft replacement for stolen devices in the UK. You can learn more about that process here: bit.ly/3jwhlj3

  • @Mattydubz123
    @Mattydubz123 Місяць тому

    What size are the wall screws that are included?

    • @madebygoogle
      @madebygoogle  Місяць тому

      Hey there, thanks for contacting us. We don't have an estimated size for the wall screw as the screws are standard.

  • @baldemarcastillo675
    @baldemarcastillo675 Рік тому

    I am having an issue with the top part that latches to the wall mount. It has receded completely in and I can't remount it safely. And tips or help?

    • @madebygoogle
      @madebygoogle  Рік тому

      Hey there, thanks for reaching out. For help with your Nest Doorbell, we'd suggest reaching out to us here: goo.gle/31i1U5t

  • @allopez13
    @allopez13 Рік тому

    I can no longer mount the doorbell. The doorbell no longer clicks at the top but did for roughly over a year. Contacted Google support and they said it was out of warranty and they could do nothing.
    Of course it does not work unless mounted.

    • @madebygoogle
      @madebygoogle  Рік тому

      Oh no! We're sorry to hear about your experience, Alberto. We hope we can still make it up to you - our team would like to know more how we can best help. Reach out to our team via phone, chat, or social media: goo.gle/3ie15Ae

  • @dennish6046
    @dennish6046 2 роки тому

    How do you hear the doorbell.

  • @blahdebla
    @blahdebla 3 роки тому +1

    Can the new model still be charged directly from a wall plug if you don't want to constantly remove the camera?

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      Hey Molly, thanks for your interest. Yes, the new Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. Check this link to learn more: bit.ly/3lG8OwF Let us know if there's anything else.

    • @twn000
      @twn000 3 роки тому

      ​@@madebygoogle Can I use this door bell by having the usb-c cable permanently charged via a battery pack/outlet? I don't have hardwires, but I have access behind the doorbell to charge.

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hi Clarence, we’re very sorry for the delay. You have a couple of options with Nest Doorbell (battery). You can use a Made for Google power adapter or solar charger. Visit Google Store for more details: bit.ly/2KognaV.

    • @mknightstalkerx
      @mknightstalkerx 3 роки тому

      @@madebygoogle can that be used with the old, nest hello doorbell?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey Robert, thanks for the question and we're sorry for the delay. No, we'd suggest using the materials included with your Nest Doorbell (battery). Check out this article about installation: bit.ly/3lG8OwF

  • @zachmatt3
    @zachmatt3 3 роки тому

    How does the Google doorbell communicate with your phone when you are not home?

  • @sweatnosweat
    @sweatnosweat 2 роки тому

    Hello, thank you for you video it was very helpfull. I wanted to ask you where does you doorbell sound when you ring it? I want the doorbell to ring on my iphone, like using my iphone as the chime, but cant manage to do so. Video works, notifications work, but I cant make it ring on my iphone or ipads. Any suggestions would be very much appreciated. Thanks!

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey there, thanks for reaching out. You can use the Nest Doorbell (battery) either as a replacement for your wired doorbell and use it with your home’s doorbell chime. If your doorbell is using a wireless connection, you'll not be able to use an indoor chime. Alternatively, you can use a Google Home speaker’s visitor announcement feature to receive spoken announcements when someone rings your doorbell. We're always looking for ways to improve and we'll take this as feedback. Check this out: bit.ly/3Rh16q5

  • @Tanky141
    @Tanky141 3 роки тому

    Does this have live view?

  • @gpunique
    @gpunique 2 роки тому

    Is the 3 hours of recording the total time of combined events? Or just a loop of 3 hours? I hope it's a combo of events so later in the day, or the following day, I could review in case something happened.

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hi there! Thanks for the interest. The free recording will store the events captured for the past 3 hours. The recorded event will be deleted once it's beyond 3 hours from the time it happened.

    • @rameshcsse547
      @rameshcsse547 2 роки тому

      Three hours seems to be very less. We can’t view something that happened when we are asleep during the night after we wake up in the morning. Probably at least 12 hours will help.
      Does it allow us to see the events at least? How many events can be seen and how far back?

    • @Cars_n_tingz
      @Cars_n_tingz Рік тому

      @@rameshcsse547 you have to pay for more storage

  • @V1kToo
    @V1kToo Рік тому

    I live in Ireland, is it heavy-rain proof?

    • @madebygoogle
      @madebygoogle  Рік тому

      Thanks for reaching out, Victor - help’s here. In unfortunate events that your device may get stolen, this may qualify for a replacement. Have a look at this Help Center article to know more: goo.gle/3iW6uT7 Also, the Nest Doorbell (battery) has IP54 rating for weather resistance. Learn more here: goo.gle/3iW6wdH

    • @V1kToo
      @V1kToo Рік тому

      @@madebygoogle thanks, I know IP54 is meant to be enough, it's just a little scary with these devices

  • @johnheale6000
    @johnheale6000 3 роки тому +7

    If you see alot of these show up on eBay it's likely because someone has gone around a neighborhood with a flathead screwdriver then

    • @JoeAverage2006
      @JoeAverage2006 3 роки тому +1

      If the doorbell is linked to someone's Google account it'll be a paperweight

  • @neilchicken916
    @neilchicken916 2 роки тому

    Hello will this work with the Nest App or do I have to have The Google home App

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey Neil, thanks for reaching out. The Nest Doorbell (battery) is exclusive to the Google Home app because we wanted to create an integrated experience with your speakers and displays - our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices. If you have more questions, reach out through our phone, chat, or social media forums: bit.ly/3adTfGB

  • @ccppp6953
    @ccppp6953 3 роки тому

    Can you have the wedge on the left hand side and tilting towards the right hand side?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey there, thanks for the question. Yes, you can install the wedge on the left hand side of the door and adjust the angle tilting to the right.

  • @wandawall805
    @wandawall805 3 роки тому

    Can the video be accessed by more than one family phone at a time?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey Wanda, thanks for reaching out. We're sorry for the delayed response. Yes, you and your family members can view your Nest Camera video feed at the same time. You can share your home and Nest devices using your Google Home app. Check out this helpful link for more details on adding a family member: bit.ly/2K0rOFH

  • @tksirius
    @tksirius 2 роки тому

    How long are the screws that attach the baseplate?

  • @naebee7130
    @naebee7130 7 місяців тому

    I am so frustrated. Mine keeps going offline and I can’t find anywhere in the home app to be able to reconnect it. Had to factory reset it, delete it from my devices and then to get it to connect again, but then it only lasted less than a day before it went offline again.

  • @alfredhak
    @alfredhak 2 роки тому

    Is there anyway I could put it leaning towards the right a little bit

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey there, thanks for your interest. Our Nest Doorbell (battery) comes with a wedge ― this accessory can angle your doorbell horizontally up to 20°. You can check this link as a reference: bit.ly/3zfymVj

  • @patricknelson
    @patricknelson 3 роки тому +20

    Question: Are there notifications when the battery is low? I don't plan on regularly checking up on it, I would prefer to just be notified when it's time to charge it. 😊
    Also, as a potential customer, this is *extremely* helpful to see ahead of time (for those of us researching what it would take to get up and running). Thanks for making this available so early on!

    • @junaidv672
      @junaidv672 3 роки тому +1

      How often did they say to charge the battery

    • @patricknelson
      @patricknelson 3 роки тому +2

      @@junaidv672 Their website has some info on expected charging frequency, which varies on events detected.

    • @madebygoogle
      @madebygoogle  3 роки тому +14

      Hey Patrick, thanks for your interest! Nest Doorbell (battery) is designed with a built-in rechargeable battery. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell using the included release tool and bring it indoors to charge it using the USB-C charging cable.

    • @madebygoogle
      @madebygoogle  3 роки тому +11

      Hey Junaid, thanks for your interest! It takes around 4-5 hours to fully charge the Nest Doorbell (battery). The battery life will depend on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months.

  • @TheBellafiore
    @TheBellafiore Рік тому

    Help! I dropped the screw while doing the install and can’t find it. What is the size of the two types of screws that come with the nest doorbell? I see a trip to the hardware store ahead of me.

    • @madebygoogle
      @madebygoogle  Рік тому +1

      Hey there, we're here to help. You will need a 2mm wall screws to attach the Nest Doorbell base plate to the wall. This guide might help: goo.gle/35g3FQ6

    • @TheBellafiore
      @TheBellafiore Рік тому

      @@madebygoogle I need the screw you use to attache the wall plate to the wedge to change viewing angle. The wall screws are two long. I think it's called a binding screw. Fingers crossed is this also 2MM?

    • @madebygoogle
      @madebygoogle  Рік тому

      Hey there, thanks for reaching out - help's here. Our team would love to gather more details to see how we can best help. Reach out to us via phone, chat, or social media. Here's the support link: goo.gle/3ie15Ae

  • @N5D-N1
    @N5D-N1 3 роки тому +1

    Will it work in Scandinavia?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Thanks for the interest. Nest Cam (battery) is available in UK. Get yours here: bit.ly/3AwdQzO

  • @RalyDesign
    @RalyDesign 3 роки тому

    Can the Nest Mini speaker be used as a door chime? Is it a compatible device or do I need the Nest Audio speaker?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Thanks for your interest in our new Nest Doorbell (Battery), Randall. About your question, any Google Assistant-enabled speaker or display can be used as a chime to announce if someone's at the door. To learn more about this feature, here's a helpful guide for you. bit.ly/3AxsVkB

  • @ronmoore2424
    @ronmoore2424 2 роки тому

    I have a new battery doorbell but can’t connect it to the Home. When I plug it in there is no blue flashing light on the doorbell it’s just a solid white light and no connection

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey Ron, thanks for reaching out - we're here to help. We appreciate your effort and the steps you did beforehand. Solid white light could mean that the device is restarting or it's fully charged. You may follow the suggested steps from this support link about installing your new Nest Doorbell (battery): goo.gle/3hs4HEx For more help, reach out to our support team via phone, chat, or social media: goo.gle/3ie15Ae

  • @timmartins8150
    @timmartins8150 2 роки тому

    Where/ how can I get a replacement metal baseplate? I don't have mine anymore and I was looking to buy a new one but I can't find it to purchase.

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey Tim, thanks for posting. We'd suggest reaching out to us through Facebook private message, Twitter DM or other channels by clicking on this link so we can check on this: bit.ly/3adTfGB

  • @fiebig1979
    @fiebig1979 2 роки тому

    I installed my Nest Doorbell Battery straight to the power.
    When accessing the APP informs with the "symbol of infinity" and a socket.
    I understand that you identified that it is directly connected to the energy, but after a week of use, a recharge is requested.
    What can it be?

    • @madebygoogle
      @madebygoogle  2 роки тому

      Hey Felipe, thanks for reaching out - we'd love to help. To make your doorbell battery efficient since it's connected straight to power, make sure to select wired setup instead of battery. We'd suggest removing the doorbell from the app and redo the setup process. For more help needed, reach out to our support team via phone, chat or social media here: goo.gle/3ie15Ae

  • @ErikBrabander
    @ErikBrabander 3 роки тому

    Can I view who is at the door on my Apple Watch when the doorbell is pushed?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey Erik, we’re sorry for the delayed response. Currently, our cameras work with the Google Assistant. Cameras are not yet a supported device type in the current specification, although there is industry interest to improve choices for this product category.

  • @ProfoundNonsense
    @ProfoundNonsense 3 роки тому

    Can the Nest doorbell be integrated with my google mini or home speaker like a chime when someone presses the button? Does this only notify a phone or a hub with a screen?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey David, thanks for your interest. When a visitor presses your Nest Doorbell (battery), you can hear an audible alert if you have compatible smart speakers or displays, like Nest Audio or Nest Hub. If you choose the optional hard-wired installation, it will work with your existing doorbell chime.

  • @TriMarko
    @TriMarko 8 місяців тому

    So wheres the tutorial on how to wire it in? Where do I use the rubber spacers that are in the box?

  • @Shockthadoc
    @Shockthadoc 8 місяців тому

    how di I get a new baseplate I lost mine

  • @Mr_Battlefield
    @Mr_Battlefield 3 роки тому +3

    Received mine yesterday. Will be installing it on Monday when I'm off work.

  • @hmcgrath100
    @hmcgrath100 3 роки тому

    Can the Nest Doorbell (battery) actually switch/ring the doorbell? There is nothing in this video to indicate this.

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hi Hoyt, thanks for posting. If you choose the optional wired installation for your Nest Doorbell (battery) by connecting it to your existing doorbell wires (8 to 24 V, 10 VA transformer), your existing wired doorbell chime can ring when someone presses the doorbell button.

  • @hamamunashe
    @hamamunashe Рік тому

    Does the 3hrs come standard, i dont want any sibscription

    • @madebygoogle
      @madebygoogle  Рік тому

      Hey Visy, thanks for your interest. With our newer camera like Nest Cam (battery) or Nest Doorbell (battery), you can get up to 3 hours of event video history without a subscription. But for most older Nest camera and doorbell models, you need a Nest Aware subscription to get event video history or 24/7 video history. You can check this link to know more: goo.gle/3s3CpFW

  • @404blakson
    @404blakson 2 роки тому

    I need a bracket mines was missing one. I need help

  • @MVSAlarms
    @MVSAlarms Рік тому

    Seems incredibly easy for some one to steal. What security measures are in place to stop the theft of the device?

    • @madebygoogle
      @madebygoogle  Рік тому

      Hi there, thanks for the post. We understand your concern. If a customer qualifies, Google provides a replacement for stolen Nest Doorbell (battery) with no additional cost. You may check out the details here: goo.gle/489LkWb

    • @MVSAlarms
      @MVSAlarms Рік тому

      So, no device security at all? Or do you track serial numbers of the device? Eg. If some steals the device, defaults it and adds it to their own Home, will it be prevented from being added if reported stolen? If not; why not?

    • @madebygoogle
      @madebygoogle  Рік тому

      The thief won't be able to add the doorbell in their account as long as it's already been set up, even though they'll try to reset it back to factory settings they're still will not be able to access it from the app.

  • @joyceblessinghohstadt1066
    @joyceblessinghohstadt1066 3 роки тому

    Do you need to install the wedge and the face plate?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Thanks for your interest, Beverly. The wedge is optional as it is used to adjust the doorbell’s camera angle if it’s located in a corner. This can angle your doorbell horizontally up to 20°. Check this out for more information: bit.ly/3kCAHDB

  • @allunread1358
    @allunread1358 3 роки тому

    Could you please confirm that if I wish to have this device powered, do I need to supply power to the USB C port or do I need to supply power to the two terminals. Also if power is supplied via the two terminals is it shorted out when the button is pressed?

    • @madebygoogle
      @madebygoogle  3 роки тому

      Hey Allun, thanks for your interest. The USB C port is for charging the Nest Doorbell (battery) and you'll need two wires with 8 to 24 V AC connected to the terminal for wired setup. You can check this link as a reference: bit.ly/3agzjmu

  • @briani812
    @briani812 3 роки тому +5

    So great to see this and I've been hoping for this for awhile. One thing I can't tell is whether the battery is removable, similar to Ring. I currently use Ring battery power doorbell and I bought an extra battery. This way I can pop out the battery and charge it and put in a new one. Is this possible on this Nest doorbell?

    • @madebygoogle
      @madebygoogle  3 роки тому +2

      Thanks for your interest in the Nest Doorbell (battery). It's designed with a built-in rechargeable battery and the Google Home app will notify you once the doorbell needs to charge. The device comes with a USB-C charging cable so you can bring it indoors to charge it.

    • @TGoodwin
      @TGoodwin 3 роки тому +1

      @@madebygoogle hello, whats the charging time?

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      Thanks for your interest, Brian. Nest Doorbell (battery) is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell (battery) using the included release tool and bring it indoors to charge it using the USB-C charging cable.

    • @madebygoogle
      @madebygoogle  3 роки тому +1

      Hey Trent, thanks for asking. It only takes around 4-5 hours to fully charge the Nest Doorbell (battery).

    • @jackdavis6603
      @jackdavis6603 3 роки тому +4

      @@madebygoogle I cancelled my order since it doesn't have a replaceable battery. Taking it off to charge isn't ideal.

  • @paolaguadaluperomogomez8635
    @paolaguadaluperomogomez8635 3 роки тому

    Can I use it in Mexico? I have a google nest hub