How To Install Your Battery-Powered Nest Doorbell Wire-Free
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- Опубліковано 9 вер 2024
- Keep an eye on what’s going on at your front door with the #NestDoorbell (battery). It has a built-in rechargeable battery which means it can be installed in any type of home and is easy to set up yourself.
To set up the Nest Doorbell at your front door:
1. Charge your Nest Doorbell with the power cord provided.
2. Add your Nest Doorbell in the Google Home app and scan the QR code on the back of your device. Make sure the battery option is turned on.
3. Connect your device to your home Wi-Fi and bring outside. The Nest Doorbell will light up green when it connects. You’ll want to make sure you have a strong connection where you’re installing the device.
4. Install the base plate to the wall using a drill and the screws provided.
5. Clip Nest Doorbell into the base plate. You will hear a click when it’s secure.
6. Once it is secured, finish setting up your Nest Doorbell by following the steps in the Google Home app.
September Description Update: Nest Doorbell (battery) requires the Google Home app and a Google Account - it’s not compatible with the Nest app or the home.nest.com site.
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I feel like the lock mechanism could of been done better. 3:36 stated you could also used a flat head screwdriver, that a pretty high chance of getting stolen.
Anything can be stolen, at least you would have a video of the theft.
@@BKVPWhat if the thief is wearing a mask and sun glasses?
It doesn't matter, they're never going to catch the theif, but Google has a theft policy where if you can prove it was stolen - video and police reference number - they send you another one.@@GhostRiderX7
@BKVP Yes, anything can be stolen like the TV in your house or the phone/wallet in your pocket. The difference between the Google doorbell and the 2 scenario's is the difficulty of stealing.
While a TV is in a house, theres a doorknob with a unique key to prevent someone from entering a home to take it. The wallet/phone is in your pocket and you'll put up a fight unless someone comes up to you with lethal weapon.
The google doorbell uses a simple flat tool which is a pressure release mechanism. Anyone can get their hands on that tool or use a similar flat object. A key locking mechanism should have been implemented for better security measures.
@@immathug I watched the video and it literally only about took 2 seconds to remove it. Even with a makeshift key.
Hey Charles, thanks for your interest. The charging port is for a USB Type C connection, you can check it out on this video: bit.ly/3Aiofz5
Hi google, I need your attention..can you help me doing a blog???? I want a make a travel blog where I want to shoot video when I travel by walking. Last time travel 25km by foot in Bangladesh. But I couldn't film it because I do not have any good phone or any camera. I really love your pixel phone.I know this phone is very good for filming but I don't have much money to buy it. Can you Please donate me a pixel phone. new or used anything will be ok. I know people of Bangladesh don't know much about pixel phone so I can help you grow in Bangladesh. If you send me any phone I will travel 50km by walking And I will shout out and talking about pixel phone.thats how I can help you growing in Bangladesh.
"sometimes a few inches can make a big difference" 🤭🤭
💀💀💀
Shit man 😂
That's what she said!
Timestamp?
Edit: 1:43
@@VNCTHE1 bn
Hey Wanda, thanks for reaching out. We're sorry for the delayed response. Yes, you and your family members can view your Nest Camera video feed at the same time. You can share your home and Nest devices using your Google Home app. Check out this helpful link for more details on adding a family member: bit.ly/2K0rOFH
No way Google owns UA-cam but can't figure out replies 💀
Hey there, thanks for posting. Yes, that's right - Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. It also has event history, and built-in intelligence to detect and alert you of people, packages, vehicles, and animals. We'll be here if there's anything else.
You mention hard-wired...Is the hard-wire camera pulling power off of the doorbell low-volt circuit? Or are you talking needing a 110 wire?
Assuming a full charge on a battery version doorbell, how long will the camera generally function? Assume a scenario of continuous camera operation/viewing. And the second more typical scenario of very intermittent recording when a person rings, or is detected passing by?
If the doorbell wires are connected to the Nest Doorbell battery version, how are you supposed to bring the unit indoors for re-charging??
Rb
@@douglasdwight1 Disconnect the doorbell wires before charging? Not so difficult to do with my system.
Hey Bryan, thanks for your comment. You can send us a private message on Twitter or Facebook so we can take a look at what's happening. We'll pick it up right away once we've received your message.
Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. ua-cam.com/users/postUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa
¡Estamos felices de que te guste! 😄
It's great to see a battery on this device.
About Time!!!!!
is it easy to steal?
@@chainsapphire9526 bruh
@@chainsapphire9526 are u planning on stealing it?
@@ajg2452 maybe he wants to make sure someone else doesn't steal it.
also sort of, you can just use a screwdriver to release it
That's the 5 minute craft that we all deserve
I've been using this, and other Google Nest products for almost a year now, they have worked really well. The doorbell has been fantastic as it is rechargeable and never has to have its batteries removed requiring a reset, unlike the Yale Lock which we also have tied into our Google "Smart Home" set-up.
Thanks for your continued support, Ken. Our team is always finding ways to improve our devices and their features - we'll make sure to take this as feedback including your thoughts on how to reset Nest X Yale Lock devices. If you need help, reach out to us via phone, chat or social forums: goo.gle/3RMJ7Hx
Hi, how often do you have to recharge the door cam?
"Everything you need to get started is in the box" and "You may also need...." do not go together lol
Keeping the key "in a safe place" is a nice touch. Any flat-head does the trick. I'd need a new doorbell every week.
Sorry, I'm happy with 3 (inside) cams, 3 minis, 1 hub, and half a dozen smart-sockets, but this I won't be investing it until you come up with something my 5-year-old can't nick within 5 seconds.
You'll have them on camera if they do.
@@morganmiller812 And if it’s someone else’s 15-year-old wearing a ski mask and sunglasses?
@@jayhache5609 then don't buy one, idc. Lol
How am I supposed to know someone is ringing the door bell? I’m not getting any sound or notifications on my phone. This is pointless
I love how they have a small note in the instructions to avoid scratching the lens instead of having a removable plastic cover because of course mine is now scratched.
Yeah that really pissed me off too, also the lack of instruction without having to lookup a video
Thought the same thing 🙄
Well isn't it obvious to avoid scratching a camera lens lol
The Google home app keeps saying "invalid argument" when trying to accept the T&C's to set it up. Reading the t&c makes no difference. What should I do? The camera is useless if I can't set it up.
Hey there, Nest Doorbell requires a hex key to remove it off the wall. We do offer free theft replacement if your device is stolen. Have a look at this article: bit.ly/3rQBJxK
We're sorry for missing the mark in our previous message. To be clear, Nest Doorbell (battery) comes with a release tool, the hex key is for Nest Cam with floodlight.
Mine is falling out for some reason & now it’s getting nicks & scrapes from hitting the ground. It stays on for awhile & then falls. I’m pretty sure i”m putting on the doorbell to the base correctly. I’ll try it again but this sucks for sure.
Can the door bell be mounted side ways and if it can how do I flip the picture up right
Mine was installed today and in my head, anyone on the street can steal it since all it takes is a knife or something like that. 😂😂
It's my 2nd time detaching to recharge and the device refuses to reattach to the bracket. No matter how hard I push it keeps springing back off. I saw in several forums that this is always an issue...but none of the suggestions given have worked.
You can use a flat head screwdriver to release it? What's going to stop people stealing these things?
We understand your concern, Adrian. You can report stolen cameras and doorbells to us to get a free replacement if you qualify. You can check more details on the link below and let us know if you have other questions. bit.ly/3rQBJxK
Even in the UK? I know the last version the UK was excluded.
Great question, Adrian! It requires a release tool to be removed from the wall. We do offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK Let us know if you have more questions.
There are no security cameras on the market that can't be tampered with or stolen.
have been waiting for this for 4 years, I cannot be bothered buying chimes for a doorbell, it should just work with my google home
When would you suggest the best 4-5 hour time period for us to remove the unit for recharging? If we buy this for security why would you require us to remove it at all? Fundamental product flaw to not have replaceable batteries. Removal at any time defeats the purpose
Hey Rick, we hear you. The Nest Doorbell (battery) charge time depends on several factors, including ambient temperature and the state and condition of the battery. Also, we're always looking for more ways to improve and we'll take this as feedback. For more help, feel free to contact us here: goo.gle/2D2Shve
Harder than hell to get it remounted after charge. Also paid ADT to install near cameras and doorbell throughout the house and they install a battery powered doorbell. What a joke.
How do I get notified if someone is ringing the doorbell? I’m not getting any sound or notification on my phone. It’s pointless.
Can’t we just make it harder to remove……so that it is hard for the theives to steal it..?
totally agree....this will be gone in days...so thats a No from me buying one of these...too pricey only to see someone steal it...kinda dumb that they thought all about having a security cam and forgot that it can be taken with a matter of ease
Hi, Subhransu. Thanks for posting. Nest Doorbell (battery) requires a release tool to be removed from the wall. We also offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK
@@madebygoogle Sure, but if you can use a flathead screwdriver to release it that's a massive security issue. I was going to buy one, but not anymore.
An idea to make it harder to steal...screw a block or right angle bracket into the wall immediately above the doorbell to stop people putting the tool or screwdriver into the top. That would slow them down at least. If you wire it in you could use one-way security screws in the block to basically lock it in - this just becomes an issue when you want to replace it later as you would probably have to drill out the screws.
Hey there, we don't have news to share about an anti-theft accessory for Nest Doorbell (battery), but we do offer free theft replacement if your device is stolen. You can learn more about that process here: bit.ly/3rQBJxK
It is difficult to get in the right position. Sometimes, it is hard to do it. I love the camera. I love all the functions, but that mechanical part is a nightmare.
currently! Cant even get the plate in the wall
4 ft from the center of the camera lens or from the center of the device?
Can i Change the Battery of the device. For example after two years when the Battery lost half of its Capacity?
I’m so frustrated because I can’t get my nest doorbell or camera to find our WiFi. I’ve rebooted restarted etc at least a dozen times. Help!
We're sorry to hear you're experiencing issues with your device, Shirley - we're here to help. To troubleshoot offline Nest camera or doorbell, follow the steps in this guide: bit.ly/38l5tuB. For additional help, reach out through phone, chat, or through our social forums here: bit.ly/3adTfGB.
Why is the Home app not capturing the QR code on the doorbell?
We would just like to ask what kind of error are you receiving when trying to connect the doorbell?
I've accidentally removed the device and now can't add it back. The app is very clunky as well... so far disappointed
I recently changed my WiFi Network name and now the devices are not detecting the devices after I scan the QR code for setup. What should I do?
I'm having the same issue as the other 2 comments. I recently changed my wifi name as well, and the doorbell will not reconnect. I tried to scan, but it refused to reconnect to my Google Home App.
@MadebyGoogle please help 🙏
@@CryssNPinkhello, did you ever find a solution? I am currently having the same issue
@@CryssNPink Did you ever get yours reconnected?
I am having an issue with the top part that latches to the wall mount. It has receded completely in and I can't remount it safely. And tips or help?
Hey there, thanks for reaching out. For help with your Nest Doorbell, we'd suggest reaching out to us here: goo.gle/31i1U5t
What is supposed to prevent someone from stealing a Nest doorbell?
The home app doesn't give me the option to scan a qr code
Is a subscription required for retrieving video?
This thing has worked faultlessly for six months or so. This morning I got a notification and it became disconnected. I have reset it but the app cannot find the unit. Followed these instructions to the letter without any luck so many times. Any ideas?
I am so frustrated. Mine keeps going offline and I can’t find anywhere in the home app to be able to reconnect it. Had to factory reset it, delete it from my devices and then to get it to connect again, but then it only lasted less than a day before it went offline again.
3:02 - 3:16 is the entire installation for most people. You're welcome 🎉
Reset my Wi-fi and now the doorbell I have wont connect at all. Every time I attempt to set it up, I enter my code and get stopped at the "I agree" to the Google Device Arbitration Agreement screen. Wont let me scroll down on the "Usage guidelines" to where the down area is displayed.
Hey Erica, thanks for posting. You could try rebooting your Nest device including your mobile phone and router to refresh their connection. Also, reinstalling your app can help too. For more assistance, reach out to us through chat, phone or social support here: goo.gle/3ie15Ae
If you see alot of these show up on eBay it's likely because someone has gone around a neighborhood with a flathead screwdriver then
If the doorbell is linked to someone's Google account it'll be a paperweight
This is very tempting as I don't have the option of hardwiring it but I do have a question and it's quite possibly a stupid question, but is each QR Code unique to each door bell so that it is tied to the users/google home account.
As it can be removed from the plate with just a flat head, is there protection from someone possibly robbing it i.e if someone did rob it can it be set up on another person's account without any questions asked as a new device or does it need to be untied from the original users home/account before it can be used again.
Hi Joey, thanks for your interest. Like any other Nest Camera devices, you still need to remove your Nest Doorbell to your app before you could set it up on another account. Learn more here: bit.ly/3CPL1jY
@@madebygoogle Perfect, thanks so much for the clear answer definitely picking this up 👌
You’re welcome! We're here if you have any other questions.
I’m curious as how often smart doorbells actually get stolen, cause it seems like a monumentally stupid idea to steal a camera that uploads to cloud storage.
Hi there, your device security matters to us. The Nest Doorbell (battery) requires a release tool to remove it off the wall. We do offer free theft replacement if your device is stolen. You can learn more about that process here: bit.ly/3rQBJxK Let us know if there's anything else.
You have to remember to push down to get the click. That locks it in.
The mount system isn’t secure enough, much too easy for a thief to steal this doorbell!
Hey Barry, we appreciate customers who share their thoughts on our services and products. We're always looking for more ways to improve our devices - we'll take this as feedback. If your Nest camera or doorbell is stolen, you may qualify for a replacement. Learn more here: goo.gle/3iW6uT7
Good, the original Nest font and voice is back
What keeps someone from stealing it. If all it takes to remove it is a simple tool, anyone could remove it and walk off with it.
Shhh how will they know 😭😭. I was gonna buy this until you said that 😂😂
They can get ANY type of doorbell or outdoor cam if they wanted it bad enough lol...not a reason not to get one.
Is it possible to only announce on 1 google display ? We have 2 but only want it to announce on 1. Thanks
Hi Rebecca, thanks for reaching out.Try turning on the "Do not disturb" feature on the specific device you don't want to receive the notification. If you need more help, reach out to us here: goo.gle/41L876I
I guess I'm the dummy here but how do I charge a doorbell device when you didn't include a plug in the box? You included the cable but no way to plug it into a receptacle?
Hi there, thanks for posting. You can use any compatible 7.5W AC adapter to charge your doorbell. Check this article for more details: goo.gle/49RHd2f If you need help, reach out to us via phone, chat or social forums: goo.gle/3RMJ7Hx
Doorbell isn't connecting to wifi/ can't be found on setup. Power is full, plugged in etc. Help please.
Hey there, thanks for reaching out - help's here. We'd suggest making sure that the app you're using is up-to-date and your Wi-Fi is up and running. Here's a guide in connecting your doorbell to the app: goo.gle/3RrE66F For more assistance, reach out to us through chat, phone or social support here: goo.gle/3ie15Ae
@@madebygoogle Nothing's working, going to Xfinity, it's probably wrong there. Thank you.
How to prevent the door bell gets stolen
Get out of the hood
Mi doorbell doesn’t Connect to my iPhone all the time stay on green light
Any help with that
Hey Jorge, thanks for posting. We're sorry to hear about what's happening and you can try reinstalling your Google Home app and rebooting your iPhone to see if you'll get the same result. You can also reach out to us here if you need more help: goo.gle/3QiZM6o
The bell after a while does not stay fixed at the bracket and falls off. The system is not well thought
Hey there, thanks for posting - your feedback matters to us. We’re always looking for ways to improve and we’ll take this as feedback. For more assistance, reach out to us through chat, phone or social support here: goo.gle/3meAs19
Received mine yesterday. Will be installing it on Monday when I'm off work.
I took my doorbell camera off the mount to charge it and after I tried to mount it back. It won't mount back on. Does anyone know how to fix this problem?
Hey there, thanks for posting. You can check this video link as a reference on how to properly mount your doorbell: goo.gle/46ICb5X If you need more help, you can reach out to us here: goo.gle/46FDqmh
I have a wireless doorbell and would like to set up Nest wireless. Can I connect it to my Alexa to notify me when someone is ringing the bell?
Wait, you can’t use the Nest doorbell with the Nest app?? How backwards is that having to use multiple apps to see multiple nest cams that we’ve obtained throughout the years!
Hey Scooley, thanks for posting. We get where you're coming from - we appreciate your feedback. Our long term plan is to use the Google Home app as the one place that you can control your Nest and other smart home devices. That said, you’ll be able to view both your old and new Nest Cams together in the Home app.
The problem is that the Google Home app is not nearly as good as the Nest app and you have to bounce over to the Nest app to configure settings and do all the useful stuff anyway. Don’t try and fix what isn’t broken is my opinion.
We hear you. We're committed to improving our products and services, and we appreciate this feedback. Google is still working on the integration between the two apps. For more information, feel free to visit this link: bit.ly/2Vl8V65
@@madebygoogle it takes too long to see a live video feed on Google home versus my nest camera app. Too many hoops to jump through just to get to the screen of my camera whereas on nest it's right there as soon as I open the app
Hi, I have tried everything I could, but could not get it connected? Could anyone help me with the issue?
Hey there, thanks for reaching out. Here's a guide on how to set up your doorbell: goo.gle/3zKvtNx For more help, we'd suggest reaching out to us here: goo.gle/2D2Shve
How long does it last when fully charged before having to recharge again?
Depends on usage, if it only sees people and records around 5 times per day, you can expect around 4-5 months. It takes 5 ours to charge from empty to full
Why isn't there a no drill mount version? Every other similar product has this and it's frustrating you don't and assume my door is made of wood...
Hi there, we're sorry you feel that way. If you want to install either a Nest Doorbell (battery) wire-free or using your home's doorbell wires, use this article to help you decide. Check this guide out: goo.gle/3OLwIUa
What are the size of the mounting screws? I'm trying to mount this on a uPVC door but the screws provided are too long.
Thanks
Hi..can I place this anywhere by my door? Idw to install it where the present door bell is..
Can we just use two-sided tape? My landlord said we cant put holes in the wall
I try add my doorbell it keeps saying make sure doorbell connected to same wifi but how do i connect it to wifi
Hey there, thanks for reaching out - we're here to help. Try restarting your doorbell and router to refresh their connection. If it's still the same, reset the device to its factory default settings. For more help, feel free to contact us here: goo.gle/2D2Shve
@Made by Google i actually got it going but thank u for gettin back to me
How long does the battery last before you have to recharge? I just ordered one but it didn't occur to me that I'll have to occasionally recharge it.
Hi there, thanks for making Nest products part of your home. Rechargeable batteries are made for long-lasting performance. But the battery life depends on several things: bit.ly/3krBzuO. You may reach out to our phone support at 1-855-469-6378 if you need more help.
Question: Are there notifications when the battery is low? I don't plan on regularly checking up on it, I would prefer to just be notified when it's time to charge it. 😊
Also, as a potential customer, this is *extremely* helpful to see ahead of time (for those of us researching what it would take to get up and running). Thanks for making this available so early on!
How often did they say to charge the battery
@@junaidv672 Their website has some info on expected charging frequency, which varies on events detected.
Hey Patrick, thanks for your interest! Nest Doorbell (battery) is designed with a built-in rechargeable battery. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell using the included release tool and bring it indoors to charge it using the USB-C charging cable.
Hey Junaid, thanks for your interest! It takes around 4-5 hours to fully charge the Nest Doorbell (battery). The battery life will depend on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months.
Kind of wish they would have used a more different release key to remove the camera. Like the kind used for the Nest IQ Outdoor.
They do have
I installed my Nest Doorbell Battery straight to the power.
When accessing the APP informs with the "symbol of infinity" and a socket.
I understand that you identified that it is directly connected to the energy, but after a week of use, a recharge is requested.
What can it be?
Hey Felipe, thanks for reaching out - we'd love to help. To make your doorbell battery efficient since it's connected straight to power, make sure to select wired setup instead of battery. We'd suggest removing the doorbell from the app and redo the setup process. For more help needed, reach out to our support team via phone, chat or social media here: goo.gle/3ie15Ae
Does the 3hrs come standard, i dont want any sibscription
Hey Visy, thanks for your interest. With our newer camera like Nest Cam (battery) or Nest Doorbell (battery), you can get up to 3 hours of event video history without a subscription. But for most older Nest camera and doorbell models, you need a Nest Aware subscription to get event video history or 24/7 video history. You can check this link to know more: goo.gle/3s3CpFW
So, there's no need to cap off the existing doorbell wires? This wireless version can also be connected directly to them for continuous charging? Are there instructions on how to do that?
Thanks for your interest in our Nest Doorbell (battery). Yes, you can install this device with your existing doorbell system. However, it'd be best to check its compatibility - check out this article: goo.gle/3sZyTMX
I have a new battery doorbell but can’t connect it to the Home. When I plug it in there is no blue flashing light on the doorbell it’s just a solid white light and no connection
Hey Ron, thanks for reaching out - we're here to help. We appreciate your effort and the steps you did beforehand. Solid white light could mean that the device is restarting or it's fully charged. You may follow the suggested steps from this support link about installing your new Nest Doorbell (battery): goo.gle/3hs4HEx For more help, reach out to our support team via phone, chat, or social media: goo.gle/3ie15Ae
So wheres the tutorial on how to wire it in? Where do I use the rubber spacers that are in the box?
I can no longer mount the doorbell. The doorbell no longer clicks at the top but did for roughly over a year. Contacted Google support and they said it was out of warranty and they could do nothing.
Of course it does not work unless mounted.
Oh no! We're sorry to hear about your experience, Alberto. We hope we can still make it up to you - our team would like to know more how we can best help. Reach out to our team via phone, chat, or social media: goo.gle/3ie15Ae
Does not add via an IOS device. Rang Apple. Eventually they gave me a USA Google support number. That no longer works. The doorbell doesn't connect via an IOS device.
"Make sure your phone or tablet is connected to the same wifi network that will be used to set up your Nest Doorbell" while the phone is on 5G.
1:43 - "Sometimes, a few inches can make a big difference."
"That's what she said!" - Micheal Scott
Is there a different size between google nest 2nd generation wire free and wire?
I have been having a lot of trouble after the step of scanning the QR code. It loads saying connecting device and then a message pops up saying “Something went wrong
Try connecting again. If that doesn't work, try rebooting your device or turning your phone's airplane mode on and off before trying again.” I have tried putting my phone on airplane mode and unplugging the doorbell. I’ve gone through this multiple times and this message keeps popping up.
Thanks for posting, Emily. We're sorry to hear that you're having trouble setting up the ― we appreciate your efforts. Our team would like to know more how we can best help. Reach out to us via phone, chat, or social media: goo.gle/3ie15Ae
Hi. Can you control 2 Doorbells from a single phone. I would like to put one at the front door, and the other at the garage and use 1 phone for both.
Don't forget to get a great angle to spy on your nieghbors and take away freedom and privacy
How does the Google doorbell communicate with your phone when you are not home?
Hey there, thanks for your inquiry. You can control the Nest Doorbell (battery) with the use of the Google Home app. Make sure your phone or mobile device is connected to the internet and your doorbell is connected to your Wi-Fi network at home. For more help, contact us here: bit.ly/3adTfGB.
@@madebygoogle That isn't really what I asked, but I've found the answer to my question.
I’m having trouble clicking it back on the wall it just won’t click and I’m getting frustrated
Oh no, we're sorry to hear that your doorbell won't attach to its base plate. Make sure the screws of the wall plate are tightened. Align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate. Push the doorbell in, then down. For additional help, you may reach out to our phone or chat support channel: bit.ly/3adTfGB
I keep getting an error message that my camera is not mounted. I don't know what I'm doing wrong. I thought this would be a simple setup.
Hi John, thanks for reaching out. We'd like to take a second look into what's happening - you can reach out to us through phone, chat, or through our social forums: bit.ly/3o1aRK5
What size are the small screws needed to attach the silver plate to the black rubber plate? They are so small, I could not find one when I dropped it. I would appreciate any guidance, tried 3 hardware stores and cannot find the right size. Thank you in advance for you assistance.
Hey Tanya, thanks for reaching out - we're here to help. You will need a 2mm wall screws to attach the Nest Doorbell (battery) base plate to the wall. For more help, feel free to contact us here: goo.gle/2D2Shve
I have successfully installed my wireless nest doorbell. I also use the nest thermostat and indoor camera. The thermostat and camera use the nest app. The doorbell requires the google home app. Is there any way to use just one app?
Congratulations on your new doorbell, Douglas! Getting all your smart home devices under one roof is currently in the works - the Google Home app will be the one place to control your Nest devices and that is our long term plan. For more help, you could reach us through our support channels here: goo.gle/3ie15Ae
I can not get the thing to connect using the app????
Hey Steven, thanks for posting. You might want to try rebooting your devices including your router and mobile phone to sync their connection. Also, check this article and see if it helps with your installation: goo.gle/3ClXnm6 If you need more help, reach out to us via phone, chat or other social forums: goo.gle/3ie15Ae
My doorbell stays idle and I don't receive notifications unless/until I open the Google Home app and press the doorbell icon. Surely there is a way for me to be notified without having to manually open the Home app! Kinda defeats the purpose.
Hey there, thanks for sharing your experience. You might want to check this article and see if it makes any difference: bit.ly/3r1jE0a If you need more help, reach out to us via phone, chat or social forums: bit.ly/3adTfGB
@@madebygoogle Thank you for replying. I've actually figured out the problem. I was using a no drilling, anti theft housing for the doorbell, and it was blocking the sensors, preventing the doorbell from waking up.
Looks great
I have literally been trying for the last 30 minutes to connect this doorbell to my home network through my Samsung tablet. I have restarted, rebooted, unplugged everything....yes everything. It still will not connect! Losing my faith in Google.
Hey J, we're glad you reached out. You did great in troubleshooting - we'd like to check on this. What message are you getting when trying to connect the doorbell?
Hey there, we're checking back in. We want to make sure things are sorted out. If you still need any help, feel free to reach out to us at bit.ly/3adTfGB
Can you use adhesive to secure the baseplate instead of screws if you want to have it placed on the door itself ?
Hi there, thanks for posting. We appreciate your interest. To securely install your Nest Doorbell, we recommend using the included screws in the box. Check this guide out. goo.gle/481cb6Y
Got one as a gift- so how much does the app cost? I’m wondering what I’m expecting to pay for Google to spy on me.
... The app is free. You can pay for extra functions but you can just use the base app for free.
If you don't want Google to spy on you, get rid of it and tell the person who gave it you you're ungrateful and don't want it.
@Made by Google Installed mine on the weekend and had a hard time getting it mounted. Since then I was alerted that it has been unmounted twice and sure enough, it was. I don't know how to keep it mounted. It stays on for a day or so, then unmounts and disconnect.
Hi Allan, thanks for bringing this to our attention. This article might help: bit.ly/3iJ1Ftm
For additional assistance, reach out through phone, chat, or social forums: bit.ly/3atU2U9
What is better. Google nest camera or the Nest doorbell camera
3 hours is kidding, at least it should be 25-he recording for free
Am need to change I just bought this one thinking the battery comes off🤦🏻♀️🤦🏻♀️
Hi, Stephanie. The battery doesn't come off and you'll need to remove the unit to charge it. Another option is to install it to an existing doorbell system for continuous power.
Can the Nest Doorbell (battery) actually switch/ring the doorbell? There is nothing in this video to indicate this.
Hi Hoyt, thanks for posting. If you choose the optional wired installation for your Nest Doorbell (battery) by connecting it to your existing doorbell wires (8 to 24 V, 10 VA transformer), your existing wired doorbell chime can ring when someone presses the doorbell button.
My doorbell is wired can be installed with wires too?
Can the Nest doorbell be integrated with my google mini or home speaker like a chime when someone presses the button? Does this only notify a phone or a hub with a screen?
Hey David, thanks for your interest. When a visitor presses your Nest Doorbell (battery), you can hear an audible alert if you have compatible smart speakers or displays, like Nest Audio or Nest Hub. If you choose the optional hard-wired installation, it will work with your existing doorbell chime.
1:42 not gonna say it. not gonna say it. that's what she... NOT GONNA SAY IT!!
Could you please confirm that if I wish to have this device powered, do I need to supply power to the USB C port or do I need to supply power to the two terminals. Also if power is supplied via the two terminals is it shorted out when the button is pressed?
Hey Allun, thanks for your interest. The USB C port is for charging the Nest Doorbell (battery) and you'll need two wires with 8 to 24 V AC connected to the terminal for wired setup. You can check this link as a reference: bit.ly/3agzjmu
Mine doesn’t snap into place
Oh no, we're sorry to hear that your doorbell won't snap into place, Diante. We'd like to look more into this - when did you purchase your doorbell? Also, did you get all the accessories that's included with your order?
@@madebygoogle get it yesterday 9/3
Understood. Could you tell us if you're using the wedge or just the base plate? Also, remove the base plate from the wall and check if it would fit or snap into the back of your doorbell. Let us know how it goes.
Hi Diane, it's us again. Reach out to our support channels if you still need help. Send us a message on Twitter (@madebygoogle) or Facebook (bit.ly/3hXCseW).
@@madebygoogle I’m having the same issue every time I take it off to charge it
is there a solar panel option for charging this ?