Client Consultation

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  • Опубліковано 27 січ 2011
  • In this comprehensive video Sam Villa takes you through the salon Client Consultation process including some invaluable tips for building your wealth. With over 20 years experience as a salon owner, Sam provides important client consultation advice and general hair stylist etiquette that you won't want to miss. Sam also provides you with the communication techniques needed to truly master the hair stylist consultation.
    Learn more about this video at
    www.samvilla.com/blog/client-...
  • Навчання та стиль

КОМЕНТАРІ • 63

  • @stevejoshua1995
    @stevejoshua1995 8 років тому +3

    Wowee Maui!!!! I'm not even in the hairdressing business, but this guy was so riviting, I stayed for the entire lecture. I was online, just searching for a hair consultant, and landed on this video.

  • @nataleefugate5988
    @nataleefugate5988 3 роки тому +3

    1. Listen to your client.
    2. Care about what your client is saying.
    3. Make sure your client is comfortable around you.
    4. Let your client trust you

  • @terrihernandez2298
    @terrihernandez2298 5 років тому +2

    Wow! I personally never had that service of Consultation many of times felt as if their job was not interested to them as if I was wrong scheduling the apt.

  • @Jawhima
    @Jawhima 10 років тому +17

    Wow !this dude is a bomb from now on I'll do better on my consultation

  • @moezbenothman1080
    @moezbenothman1080 10 років тому +7

    Bravo. I love the way you explain things. cause it is mixed with a big heart.

  • @MegaTinni
    @MegaTinni 3 роки тому +2

    As a client, have really been put off by stylists not paying any attention to me ,the client, instead talking with their colleagues all the time (and answering phone, booking others while I'm in the chair. Never checking in on how this is the length I want before they cut or ask how I want to style and just go ahead. It is a reason for me to not go there anymore.

  • @fearnot7500
    @fearnot7500 4 роки тому +1

    Just after all day long free education from Sam Villa Arteam
    Thank You So much

  • @yvonco
    @yvonco 7 років тому

    looking for tech consultation advice and decided to listen to this and it is very relevant in many aspects.

  • @ximbakaye
    @ximbakaye 8 років тому +5

    He's a wise man!! 👏🏻👏🏻

  • @olgavargas57
    @olgavargas57 9 років тому +5

    Sam Thanks a lot... You are just amazing. thanks.

  • @robincarty433
    @robincarty433 5 років тому

    Not sure how old this is but , this covers a lot of issues that can happen and how to handle them. Gives you more confidence, behind the chair. Thanks

    • @samvillahair
      @samvillahair  5 років тому

      Thanks Robin... it was shot quite a while ago but many of the same issues happen in the salon today!

  • @wanderingeyes11
    @wanderingeyes11 12 років тому

    this is why we love Sam!!!

  • @vivianhernandez8636
    @vivianhernandez8636 4 роки тому

    This was extremely educating. Great Video!

  • @cosibellaunlimited6119
    @cosibellaunlimited6119 8 років тому +1

    Magnifico bravo Sam.

  • @TinaTerryHunt
    @TinaTerryHunt 12 років тому

    AWESOME! BIG TRUTH REVEALED...THANKS SAM

  • @authortraceyflowers
    @authortraceyflowers 3 роки тому

    Love this Sam. I going to share this with my students.

  • @iambadger6893
    @iambadger6893 2 роки тому

    Never touched a pair of clippers but wow your communication tactics are great!

  • @justintimeTM
    @justintimeTM 12 років тому +3

    wow. i love this.

  • @MrYatabtab
    @MrYatabtab 12 років тому

    What a nice video! Wow I learned a lot from this dude!

  • @kiwanusyoung9114
    @kiwanusyoung9114 4 роки тому +1

    I am learning so much wealth of knowledge Sam, I would love to meet you.

  • @eaglestar767
    @eaglestar767 12 років тому +4

    I absolutely love this video. was very informative! Going to definitely do a lot better on my consultations with new clients and with some of my base clients.

  • @tshoba8
    @tshoba8 11 років тому

    i'm not into hairdressing but i enjoy watching this video and i know bit about hairdressing :)

  • @MariaFlores-zx7tq
    @MariaFlores-zx7tq 9 років тому +2

    Hi Sam how do you drown a head shape? I like that idea, I hope you do not find these question silly.

  • @Jbwoi30
    @Jbwoi30 11 років тому +1

    I enjoy learning from Sam!! He really gives back to us up and coming hairdressers! Thanks so much!!

    • @hezekiahricky7346
      @hezekiahricky7346 2 роки тому

      i guess im asking the wrong place but does any of you know a method to get back into an Instagram account??
      I was stupid lost the password. I would appreciate any assistance you can offer me.

    • @johnnycrew2517
      @johnnycrew2517 2 роки тому

      @Hezekiah Ricky instablaster :)

  • @leroym6762
    @leroym6762 7 років тому

    Good stuff. Thank you sir!

  • @camronfuller
    @camronfuller 8 місяців тому

    this is excellent. Thank you

  • @nezhein
    @nezhein 9 років тому

    thank you very much, and God bless

  • @anoormuchammad6202
    @anoormuchammad6202 7 років тому

    you are owsome sam in all video tutorial hair cut tehnique and caonsulation client

  • @marcgarcgarc6809
    @marcgarcgarc6809 10 років тому

    Mind blown!!!!!

  • @texanbritt
    @texanbritt 12 років тому

    Wished I'd of had this information years ago!!!!

  • @francismausley7239
    @francismausley7239 3 роки тому

    Thank you. Skills of consultation are a basic principle of good administratiion... "the lamp of guidance which leadeth the way", "the bestower of understanding" ~ Baha'i Faith

  • @shaut9120
    @shaut9120 2 роки тому

    Is doing a patch test part of the consultation when colouring hair I ran into a difficulty with a allergic reaction and it’s suggestions on ….now what?

  • @jenkjos
    @jenkjos 6 років тому

    Wow... It is Vinny and Chris from Vincent's Salon that uses to be in Ft. Myers FL... I knew I recognized them

  • @sushandewan2633
    @sushandewan2633 5 років тому +1

    Awesome.....

  • @sassoguard5401
    @sassoguard5401 2 роки тому

    Technical skills and conversation

  • @m4ND_M
    @m4ND_M 11 місяців тому

    I love your work !

    • @samvillahair
      @samvillahair  11 місяців тому

      Appreciate you, thank you my friend 💜

  • @stupidteenager23
    @stupidteenager23 11 років тому

    Oh my goodness do I love this man, he is my hair god :D

  • @silvermont331
    @silvermont331 4 роки тому

    Omg please let’s update all this Sam 😆almost 2020zz

  • @lauramarie8746
    @lauramarie8746 10 років тому

    Genius!

  • @shubhangipatil7655
    @shubhangipatil7655 8 років тому +1

    thank a lot

  • @flavitchafernandes
    @flavitchafernandes 10 років тому

    i love sam.....!!!!!

  • @fearnot7500
    @fearnot7500 4 роки тому +1

    Inspiring

  • @sjbestfriend
    @sjbestfriend 12 років тому

    really cool

  • @sandrabreceda8526
    @sandrabreceda8526 Рік тому

    True

  • @ClaraMadelaine
    @ClaraMadelaine 8 років тому

    I want to work at his salon

  • @annabee148
    @annabee148 5 років тому

    OMG vintage Sam

  • @brendarios2856
    @brendarios2856 Місяць тому

    Every hairdresser should watch this if you dont listen to your clients' concerns and do what you want to them you'll easily lose a client and make a bad reputation for doing what you want and not listening to what is their hair goals.

  • @lovejulieandrews
    @lovejulieandrews 11 років тому +3

    gosh i wish my stylist would be like this she asks me about my personal life and i would rather talk about haiR!!!!!

  • @labornurse
    @labornurse 2 роки тому

    Look at the hair!

  • @akatea9239
    @akatea9239 3 роки тому

    You must be able to take control of the client and make sure they know what you expect out of them just as much as what they expect out of you. For example being able to step away when they are on the phone instead of trying to work around the phone. Having good communication is going to encourage clients to come back.

  • @anaalnsiqueira
    @anaalnsiqueira 11 років тому +1

    this guy is an fking genius!

  • @meliihgo
    @meliihgo 12 років тому

    i NEED this man!! to cut my hair! or at least sit on his chair!! :3

  • @04Mscentrum
    @04Mscentrum 9 років тому

    04mscentrum Aha! This is all about HIS "wealth"?
    If a person just wants a trim and color?
    That's ALL she wants.
    If she says:
    "I want bangs,long--almost over my eyebrows"? LISTEN.
    Hate when they say:
    "It'll grow back."
    WHEN I WALKED IN, I DIDN'T HAVE TO WAIT ".....FOR IT TO GROW BACK."
    I do NOT like salon products pushed ON me, ever.Period.Been there, done that.

  • @suhealahamad4477
    @suhealahamad4477 5 років тому

    He iS going to be a mad

  • @slkbeauty
    @slkbeauty 12 років тому

    I´m so sorry that htis video isn´t in german language.