Mossberg 940 JM Pro Failure update: Horrible customer experience?!
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- Опубліковано 12 лют 2024
- One of our last and latest updates on the Mossberg JM Pro... Poor customer service DOES NOT make a customer want to buy more of your product, @MossbergCorp !
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Would not recommend. Would not eject shells from day one. Ridiculous customer service as well. Returned twice and still have issues with it. Won't ever buy another firearm from mossberg. Hard pass. Buyer be warned.
I owned one of these and it ran great. For a while. Then it began stove piping. I sent it back to Mossberg at my expense. When I got it back, it still stovepiped. I traded it in on a Benelli M2 and haven't looked back. Shame because I loved the way the gun felt and handled. I also own a Maverick 88. Tremendous gun.
Dang, this sucks.. I’ve been on the fence between the940 and the 1301, I have a loyalty to Mossberg ,but bad customer service makes it easy to change my mind
My experience mirrors the information in this video. I bought a brand new 940 pro tactical. It wouldn't feed from day 1. Mossberg will not pay shipping to have it serviced under warranty. I wont buy another Mossberg, and i suggest y'all dont buy them, either. No customer service or support.
Your lucky mine never fires a single round and it’s broke. I just bought the 940 today. It has issue right out of the box. Hunk of junk! The charging handle gets stuck. Mossberg told me to drop trigger out. Yea that reset charging handle but it stick again soon as you pull handle back. They said to send it to them. It never functioned and never fired it. To me that doesn’t cut it. Send someone defective item you should just replace it imo.
I am assuming you already took care of this, however, it is your gun and you can send it directly to them and they can send it back to you. You would only have to use a FFL if they send you a new gun with a new serial number. I will look for the follow up. I am very interested in getting the Mossberg 940 Pro Tactical. Good customer service is very important. Thank you for the video.
just buy a fishing rod.
When I had to send mine in I contacted them online and was sent prepaid postage. It was a pleasant and smooth process.
The only 940 jm pro that does 1500+ rds without failure is Jerry Miculek and Lena's 940.
Shame i was literally gonna buy this or a rainier arms ultra barrel. I guess its the barrel. Thank you so much for an honest review. Too many sponsered fake reviews on this gun.
Bummer about poor customer service! You are a trooper. Keep up the good work sir!
Sorry to hear that you have had these problems. I have four different 940 variants, including one that I use for Sporting Clays, and have yet to have any problems that wasn't ammo related. Hopefully you will get the problems resolved soon.
I have had similar problems with my 940 Pro Tactical.
Thanks for these videos.
I have a 940 pro field model. I have close the 15k rounds through it in the past 2 years. I have replaced 3 charging handles and 3 extractors. The link which is the part attached to the bolt that goes into the recoil spring also broke just a few weeks ago. I only used Mossberg customer service for the first extractor. I just keep a few on hand now from Midwest Gun Works. They sre the same one the 930's use.
That does suck. I just bought the 940 pro tactical. Lots of failures to extract so far but I've only ran about 70 rounds of Slugs through it. Im hoping it gets more reliable. I may clean it as well, f that 1300 round count before cleaning
Hope you consider doing the same torture test with Winchester sx4…they have both the field model and tactical model (came out in 2024)
I was just looking at one today and came home to do research and now I will go another route another company to want to buy a gun if I’m going to get treated like that
Finally a real review about this shootgun
I have 2 of the 940's but they have the new style bolt release and the new style safety on them. They both seem to run perfectly. I am a professional gunsmith and it looks to me like the extractors are a little tight on some of these guns which can lead to jamming on insertion of the new shell and eventually could cause the hook to break off. A little polishing on the appropriate surfaces of the extractor itself should allow shells to better slip past the extractor and into place on the bolt. The extractor doesn't actually extract on these guns (except for unfired shells) recoil simply pushes the case out. The extractors job is to hold the case on the bolt face in order to strike the ejector during the cycle.