The SURPRISING State of Cathay Pacific

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  • Опубліковано 21 тра 2024
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    Airline: Cathay Pacific, CX
    Aircraft: Airbus A350-900
    Aircraft registration: B-LRU + B-LRE
    Flight date: April 16, 2023
    Route: Seoul Incheon to Hong Kong International Airport to Dubai International Airport
    Flight numbers: CX417, CX731
    Seat - Premium Economy: 32A, Business Class: 21A
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    hi@nonstopdan.com
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    Music:
    share.epidemicsound.com/nqD7H
    This video is sponsored by Masterworks.
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    Timestamps:
    00:00 Intro
    00:39 Who is Nonstop Dan?
    01:09 Free Business Class Upgrade!
    02:46 Cathay Pacific A350-900 Seat Map
    03:45 Cathay Pacific A350 Premium Economy
    05:40 Cathay Pacific Premium Economy Inflight Service
    08:32 Transit in Hong Kong
    10:48 Cathay Pacific The Wing First Class Lounge
    12:23 Cathay Pacific The Wing Business Class Lounge
    13:22 Cathay Pacific Business Class Seat + Menu
    15:20 Technical Problems...
    16:17 Cathay Pacific Business Class Amenity Kit
    16:35 Delays
    17:09 Cathay Pacific Business Class Dinner Meal Service
    18:17 Cathay Pacific Business Class Bed
    18:44 Cathay Pacific Business Class Pre-Landing Snack
    19:09 Conclusion
    19:51 How I Paid
    About Cathay Pacific (from Wikipedia):
    Cathay Pacific Airways Limited (CPA), more widely known as Cathay Pacific (Chinese: 國泰航空), is the biggest airline in Hong Kong, with its head office and main hub located at Hong Kong International Airport. The airline's operations and subsidiaries have scheduled passenger and cargo services to over 190 destinations and present in more than 60 countries worldwide including codeshares and joint ventures. Cathay Pacific operates a fleet consisting of Airbus A321, Airbus A321neo, Airbus A330, Airbus A350, and Boeing 777 aircraft. Cathay Cargo operates two models of the Boeing 747. Defunct wholly-owned subsidiary airline Cathay Dragon, which ceased operations in 2020, previously flew to 44 destinations in the Asia-Pacific region from its Hong Kong base. In 2010, Cathay Pacific and Cathay Pacific Cargo (then Cathay Cargo), together with Dragonair (then Cathay Dragon), carried nearly 27 million passengers and over 1.8 million tons of cargo and mail.
    About Airbus A350 (from Wikipedia):
    The A350-900 is the first A350 model; it has a MTOW of 280 tonnes (620,000 lb), typically seats 325 passengers, and has a range of 8,100 nmi (15,000 km). Airbus says that per seat, the Boeing 777-200ER should have a 16% heavier manufacturer's empty weight, a 30% higher block fuel consumption, and 25% higher cash operating costs than the A350-900.[206] The −900 is designed to compete with the Boeing 777 and 787[207] (777-200ER/LR, and Boeing 787-10), while replacing the Airbus A340-300 and A340-500.
    This video and its sound are protected by UA-cam copyright, ​and any unapproved use in other videos will be reported.

КОМЕНТАРІ • 616

  • @NonstopDan
    @NonstopDan  Рік тому +25

    Skip the waitlist and invest in blue-chip art for the very first time by signing up for Masterworks: www.masterworks.art/nonstopdan
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    • @jasonleung8298
      @jasonleung8298 Рік тому +1

      On the Premium Economy, if you sit on the aisle seat, the arm rest can also get lower to give extend seat room

    • @ikkylovesbass
      @ikkylovesbass Рік тому

      Out of curiosity, where was your ad filmed? The location looked familiar 😊

    • @yxeanget-any
      @yxeanget-any Рік тому +3

      you just made a video praising an airline that was involved in a discrimination incident a few days ago. it's suspicious that they made you do this on purpose.

    • @amschelmayer.7092
      @amschelmayer.7092 3 дні тому

      They destroyed the word 'friend', rendering meaningless.
      Now they are destroying the word 'experience' by applying it to any trifle whatsoever! ... 'oh, my lavatory experience'.
      How laughable!

  • @Simonbacon023
    @Simonbacon023 Рік тому +34

    @17:56 you’re right. We’re understaffed. Manpower has been cut on every flight and it’s not going to go back. That’s why it took that long for your meal. As an emerald member, I suggest you leave some advice to our company because you guys matter and we don’t. They don’t give a fuck about us not getting enough rest between flights, not having enough manpower to do the service, which by the way, it concerns you. We used to a “standby” crew in case any emergency happens, but now it’s gone! Where did he go? He is now serving meals. So is it still safe on our flights? I’m starting to doubt that

    • @pascallaw5909
      @pascallaw5909 11 місяців тому

      I guess it's a bit similar to what most airlines were like back in early 2022 when the world reopened. When profits increased later thanks to more ridership, payrolls of staff increased as well. Hopefully you guys can still organize a strike without it getting struck down by then.

  • @kevinmau1992
    @kevinmau1992 Рік тому +48

    The problem with Cathay is that the staffs are underpaid, and understaffed

    • @dt8101
      @dt8101 Рік тому +4

      Hong Kong is a capitalism society right? If so, there is no underpay. In a market economy, if Cathay staff are unhappy with the salary, they can always move to the next better alternative. The fact that Cathay can find enough staff means that Cathay is paying the market price.

    • @Canleaf08
      @Canleaf08 11 місяців тому +10

      @@dt8101 If you can’t get by with your wage, you are underpaid. If Cathay has no better competition, they set the wages.

    • @Thekidisalright
      @Thekidisalright 10 місяців тому

      @@Canleaf08what you mean no competition lol, you know there are other airlines operate in HK right? Lol people are free to choose which airlines to work for.

    • @dc99yt
      @dc99yt 10 місяців тому +1

      You are wrong, China Airlines and Eva Air both have lower wages, but better staffing.

    • @whitestrips1
      @whitestrips1 10 місяців тому

      @@dt8101 Except right now they are understaffed and experiencing very significant employee turnover. Your assertion about their employee's compensation being adequate is incorrect given what we are seeing....

  • @johncollier608
    @johncollier608 11 місяців тому +19

    I used to love flying Cathy Pacifics 747 back in the day. The product, staff and all round service were top notch. Your experience did not remind me of mine (many times). Thanks for sharing.

  • @718yyz
    @718yyz Рік тому +2

    Thank you, Dan. It’s always a pleasure watching your videos, it is indeed a pure enjoyment. And I really appreciate your talents and efforts that you devoted in your work. Have a great and productive Thursday.

  • @CouncilCollective
    @CouncilCollective Рік тому

    Cheers Dan for the update,,,,peace and happiness on your travels

  • @lamofonguera7807
    @lamofonguera7807 Рік тому

    Yesssss love seeing these notifications of new NSD uploads!!

  • @BRTripReport
    @BRTripReport Рік тому +2

    Overall a pretty good experience! Thanks for sharing.

  • @nekomi_ch
    @nekomi_ch Рік тому +123

    Person from Hong Kong here, they have previously fired lots of their employees due to pandemic, and when Cathay decided to rehire them, they have to work back from the bottom of the corporate ladder, hence the low staff morale. But still for us from Hong Kong they are still the best option that we have and I am glad you gave them a chance.

    • @kinennsa
      @kinennsa 11 місяців тому +10

      No, the best option you have is ANA or JAL.

    • @nekomi_ch
      @nekomi_ch 11 місяців тому +15

      @@kinennsa they are only good if you are flying to Japan, because I live in Hong Kong, if I wanted to fly anywhere else I would have still choose Cathay

    • @kinennsa
      @kinennsa 11 місяців тому +4

      @@nekomi_ch You can fly to HND or NRT and then fly to Europe or North America. I live in mainland China, and I always choose ANA or JAL, never chose Cathay.

    • @tempura_
      @tempura_ 10 місяців тому

      @@kinennsabut how would you even get to japan and separating the trip can be much more expensive

    • @penguink4972
      @penguink4972 10 місяців тому +2

      ANA and JAL provide much better service and attitude than cathy based on my experiences.

  • @skylineswithoutskies5072
    @skylineswithoutskies5072 Рік тому +7

    Fun fact: There is no Iberia transfer desk at Madrid Airport (their hub) on the security side. At least when we were there in the summer of 2022.
    Love your videos :)!!! For me, Cathay Pacific has been the best airline experience in my life. I flew with them from Brussels to HK and back in October 2019 during the protests.

  • @kl4973
    @kl4973 Рік тому +16

    Immaculate timing for a CX review

  • @pamelasaw
    @pamelasaw Рік тому +3

    Love your honest review of Cathay Pacific....pls keep the videos coming ☺

  • @elliogle
    @elliogle 11 місяців тому +34

    This happens quite often, If you are Emerald/Gold One World, Cathay and BA tend to oversell their Premium (Especially on peak times), so if you are a solo booking and Gold, you will get bumped (I travel to Dubai once a month and 50% of the time this happens to me - The last time I went Hong Kong, Cathey did this as well)

  • @ILikeMen58
    @ILikeMen58 Рік тому

    Good timing to released this great video.

  • @fartfacemuldoon5657
    @fartfacemuldoon5657 Рік тому +39

    Love your videos, Dan! I upgraded to Qatar business last year on your advice! Best decison ever!
    I also look forward to flying Vietnam Airlines for the first time this year... they were running amazing specials from Australia to Frankfurt!

  • @alfandytansyafri5280
    @alfandytansyafri5280 Рік тому +25

    On my last two flights, I flew back to back on the economy with CX from TPE-HKG-CGK. I always enjoy the hard product, somehow like just most people said here the crew is just so inconsistent. The TPE-HKG leg was always great (even if it's a short one), but always feel the HKG-CGK service is so bad (almost every time).

    • @letitiaprincess1125
      @letitiaprincess1125 7 місяців тому +1

      Probably the CGK flight nowadays are mostly turnaround flight for the crew. It’s more tiring to operate a CGK turnaround than a long haul flight.

  • @awesomeadamfrom2099
    @awesomeadamfrom2099 Рік тому +1

    Awesome job dan .

  • @TheWhore2culture
    @TheWhore2culture 11 місяців тому

    Hey Dan,am super glad that this showed up under you latest as i didnt get an alert for it & i love your content.
    Nothing like an ugrade & sweet that Oskar got to enjoy it.
    As ive said before your production values just keep getting better & your easy & informative manner makes yours the only chanel i watch on travel tips any longer. Obviously im a huge fan of both of you on your "Oskar&Dan" chanel.
    As ever very best wishes to you&yours❤️💯💥👊👏👏👏💙💙👌👋⭐️'s💯✌️

  • @c8ke78
    @c8ke78 10 місяців тому +8

    I've been on cathay many times, and i've been in both the business and first class lounge, and although the first class lounge is much nicer, the business class lounge's dan dan mian is absolutely AMAZIING! something I have to get everytime. And i'm surprised that boarding took so long - for me it's always been earlier or on time!

  • @Susanneshares
    @Susanneshares 11 місяців тому +2

    Thanks for another informative review. It would be great to see some reviews on Airlines/flights in and from Australia if you ever decide to travel to this part of the world.😊

  • @vz12938
    @vz12938 Рік тому

    been waiting for your uploadd!

  • @christinetobias4207
    @christinetobias4207 Рік тому +1

    I agree with you about the food, my brother and I booked my Mum for CX Business class a few months ago, my Mum also told me that the food was indeed quite disappointing. However, others were good.

  • @lours6993
    @lours6993 11 місяців тому +2

    Flew HKG-SYD overnight on CX A350-1000 in early May. It was one of the best of my 6 OneWorld segments on a return CDG - SYD MEL-CDG itinerary. Service was fine. HKG lounge was outstanding.

  • @fanman71
    @fanman71 Рік тому

    Great, extensive & detailed video.

  • @jackwoods1282
    @jackwoods1282 Рік тому +10

    Dan-
    I just wanted to say thank you so much for everything you do. Your videos are the best flight review videos in the world. I don't get to fly much, but I love dreaming about getting to fly tons when I am an adult and want to travel the world. You have inspired me to do so much. Thank you again!!!
    Jack Woods

  • @markandsuriyonphanasonkath8768

    Fantastic reviews and videos, we follow you "every step of the way"!
    Clearly obvious, but never stated, "you guys are a family, couple", happy together, It would be terrific to hear this publicly.
    Our VERY best to you BOTH.
    Regards from Phuket - Thailand 🙂

  • @TheRareVideosXL
    @TheRareVideosXL Рік тому

    Great content as always.

  • @nonesuchtofu
    @nonesuchtofu Рік тому

    heeeey what a nice surprise to see your video!

  • @certi.e7
    @certi.e7 Рік тому +3

    This Video As Usual Is Quality :)

  • @TheVaughan5
    @TheVaughan5 Рік тому +17

    Some years ago I was upgraded by B.A. from PE to Business, no charge, on my usual long haul. Clever move on their behalf as ever since I’ve only booked Business, the difference is incredible. Having said that B.A. has just lost me because they’ve hiked the price so much I can get a much better deal with another airline.

    • @0xNameless
      @0xNameless 11 місяців тому

      I've travelled BA business a few times but the hard product is just not for me. The staff though are super friendly!

    • @gotsamoyed1875
      @gotsamoyed1875 10 місяців тому +1

      LMAO. Are you seriously comparing garbage like British Airways to Cathay Pacific? B.A. is on the same level as African airlines. Cathay Pacific is world class (if not #1 in the world).

  • @divorceguru
    @divorceguru 7 місяців тому +2

    Thanks for the video! We’re flying cathay from Australia to Canada via HK because it’s not flying through LAX (and anything is better than that!) and it was the best option for our oneworld around the world ticket. We are flying business and I’m glad we have a stopover in HK because the airport looks great. I don’t really care about service on board if the seat and everything is comfortable. Hopefully it all goes well. Thanks for videos I really enjoy them!

  • @chrisb943
    @chrisb943 Рік тому +38

    I haven't flown Cathay post-covid but this looks pretty similar to my pre-covid experience. Their food has always been their weak point in my view. Hard product and ground service is pretty consistent.

    • @jayl371
      @jayl371 8 місяців тому +1

      For me it is quite the opposite. Pre-pandemic Cathay food was top notch and was always ranked among the best on the Skytrax ranking

    • @Jwellsuhhuh
      @Jwellsuhhuh 2 місяці тому

      @@jayl371Cathay food has not changed at all pre or post pandemic what you on about lmao

    • @jayl371
      @jayl371 2 місяці тому

      @@Jwellsuhhuh I didn’t say their food has changed, what you on about??

  • @tylerandfriendsgaming1546
    @tylerandfriendsgaming1546 Рік тому

    Great Video Dan

  • @clairedobson2240
    @clairedobson2240 Рік тому

    Thanks Dan great video

  • @kaizhang5811
    @kaizhang5811 Рік тому +72

    They are now facing criticism for treating non-english speakers (actually just Asians) differently. A lot of people are sharing their terrible experiences online.

    • @ERIC-ln1xz
      @ERIC-ln1xz Рік тому

      a bit unfair to Cathay and other amazing Asian countries to count them as part of that barbaric nation

    • @maxkwok7084
      @maxkwok7084 11 місяців тому +4

      Fake news

    • @SEW900i
      @SEW900i 11 місяців тому +10

      @@maxkwok7084not if u can read Chinese 😂

    • @directxxxx71
      @directxxxx71 11 місяців тому +5

      ​@@maxkwok7084 are you an employee from this Carpet Airline?😂😂

    • @jhca4671
      @jhca4671 2 місяці тому +1

      It’s really a Chinese problem.

  • @zllazilla
    @zllazilla Рік тому +3

    always wait for these videos :) in 360p. 😂😂 but great video

  • @twa9342
    @twa9342 Рік тому +7

    What a good pick to post about Cathay Pacific when it's in the news😂

  • @Mal17281
    @Mal17281 Рік тому

    Flying with them in couple months. Thanks for the video

  • @maryjohn526
    @maryjohn526 Рік тому +15

    Cathay's service is very good if you can speak English

    • @redleroy496
      @redleroy496 3 дні тому

      It is very true
      This is the reason why I choose Emirate now

  • @airplanewhat5316
    @airplanewhat5316 Рік тому

    Stunning review as always! When will you fly ITA Airways? Thanks!

  • @Ar_thurC1523
    @Ar_thurC1523 Рік тому +180

    I'm surprised Dan uploaded the video at this "EXACT" timing while negative news is affecting Cathay.

    • @lexchan4
      @lexchan4 Рік тому +29

      When isn't negative news affecting Cathay?

    • @ludwigtails
      @ludwigtails Рік тому +18

      @@lexchan4 some Chinese bloke complaint about the cabin crew insulting them for not knowing how to speak English. (But blame the Chinese for not knowing how to speak English in the first place)

    • @sharraleigh
      @sharraleigh Рік тому +32

      @@ludwigtails Cathay has never had awesome service, in all the years I flew with them long haul. Compared to EVA, China Airlines, JAL and ANA, their service honestly paled in comparison. I once had a flight attendant basically scoff at me for asking for water.

    • @paulfan7377
      @paulfan7377 Рік тому +9

      @@ludwigtails 港can啊,呵呵

    • @solomonzg
      @solomonzg Рік тому +45

      @@ludwigtails What do you mean by 'but blame the Chinese for not knowing how to speak English in the first place'? That flight was from Chengdu, China to Hong Kong. Wasn't it the flight company's problem for not bringing anyone who speaks Mandarin Chinese for a flight within the same country from point A to point B?

  • @That_autistic_traveling_kid

    Love the new video

  • @Bxu021
    @Bxu021 11 місяців тому +29

    I'm so nervous for Cathay, I am from Hong Kong and I love Cathay cause its a part of Hong Kong's "Major Things" (IDK how to word it lol) and the HKG airport and Cathay are just some of the things I think are cool about Hong Kong.

    • @catttcattt
      @catttcattt 11 місяців тому +4

      A HK friend shared with me a very similar vision just like yours a decade ago. I can still remember her excitement and passion recommending this airline to me, just like a kid showing off her favourite toy.
      Unfortunately, I hate to say this, with my personal experience with the airline this company is in a rotten tomato state beyond any cure. I feel sorry for my friend, who was always so faithful in this company let alone the fact Cathay played a vital role in HK's modern history.

    • @mike-yk4yk
      @mike-yk4yk 11 місяців тому +4

      Unfortunately the thing ruining Cathay is the hk people working there 😢

    • @bennychun1021
      @bennychun1021 11 місяців тому

      There are so many emotional ties with HKIA and CX for hk people.

  • @brian402
    @brian402 Рік тому

    ❤Love your awesome flight reports there Dan✈👍10/10

  • @staalejonko
    @staalejonko 11 місяців тому +6

    I'm taking Cathay Pacific for my holiday to China and back (AMS-HKG-CAN and back). Curious to see the Economy class experience. I just hope the first flight leaves and arrives on time as I have a 1 hour and 50 minutes transfer. Thanks Dan for showing us around this video!

  • @sherifz2131
    @sherifz2131 Рік тому

    Awesome video as always. Really cool to see that you flew the Prem Econ ! Also, I had a good chuckle at Oscar’s drag race reference 😂

  • @goodshipkaraboudjan
    @goodshipkaraboudjan Рік тому +27

    My Dad was a Cathay Captain for 30+ years. While retired he doesn't have much good to say about CX today.

    • @hox1788
      @hox1788 10 місяців тому +2

      do you mind elaborating? interesting to know from pilot perspective

    • @dc99yt
      @dc99yt 10 місяців тому

      Yep, the moral amongst the staff are very low. They have lost their pride. As reflected by the recent CX stewardesses incidence.

    • @goodshipkaraboudjan
      @goodshipkaraboudjan 10 місяців тому +2

      @@hox1788 Basically the massive decline in standard in flight ops. In the 90s, 2000s CX was a very desirable airline to work for and attracted the best from around the world. These days it's got a terrible reputation with pilots today expats that fly there that don't have any other option or a poor record elsewhere.
      In the years leading up to COVID management showed a huge disconnection from operations. Hence the collapse of Dragon and struggling to staff their operation. It's no longer treated as an airline by management and thus for the last few years there is no interest from experienced aviation professionals from pilots to people with experience in managing an airline.
      As a pilot myself CX was going to be my first choice but after talking to a lot of people at the top of Flight Ops (Check and Training Captains, Base Training Captains, Fleet Managers, HKCAD Licensing Authority pilots etc) I was talked out of it in about 2013/14. These guys were ex RAF Red Arrows, RAAF Roulettes, military instructors and management pilots. They all said the same thing then - CX flight standards are now driven by accountants and since I've been told pilots get no real say in safety.
      Very glad I listened to them.

    • @CyberMew
      @CyberMew 10 місяців тому

      @@goodshipkaraboudjanMay I know which airline you stayed with? Are you still flying?

  • @louisemann3306
    @louisemann3306 Рік тому +310

    My biggest issue with CX is its crews. If the service onboard is poor, then the whole flight will be a poor experience regardless of how good the hard product is.

    • @charlesmadre5568
      @charlesmadre5568 Рік тому +45

      Since Cathay hates its staff I'm surprised morale isn't even lower than it is now.

    • @harisadu8998
      @harisadu8998 Рік тому +11

      The crews are just fine. What are you expecting from them? The mile-high club?

    • @ybing
      @ybing Рік тому +15

      Its the management...

    • @louisemann3306
      @louisemann3306 Рік тому +38

      @@harisadu8998 I expect a friendly crew that doesn't act like the last thing they want to do is serve their passengers. Is that too much to ask?

    • @louisemann3306
      @louisemann3306 Рік тому +12

      @@ybing Yes, ultimately the responsibility lies with the management.

  • @neatkitten
    @neatkitten 10 місяців тому +4

    Went to japan 2019 on their business class. Seats were ok but the exceptionally attentiveness of their crew helped me retrieve my lost baggage and made sure i got delivered to my hotel ❤

  • @brigittelehmann9749
    @brigittelehmann9749 Рік тому

    great flight i enjoyed it greetings from the netherlands

  • @p12234567
    @p12234567 Рік тому +411

    You picked the perfect time for posting a CX video lol.

    • @RaphaelChang
      @RaphaelChang Рік тому +123

      If you can‘t speak English,don’t comment it

    • @RandomBb56
      @RandomBb56 Рік тому +13

      LMAO

    • @lhk7006
      @lhk7006 Рік тому +35

      @@RaphaelChang They should change their tagline to "Enjoy the Lufthansa experience, but at twice the price."

    • @jackfeldman3916
      @jackfeldman3916 Рік тому +2

      Why?

    • @kwfown
      @kwfown Рік тому +4

      看不懂你说什么

  • @HottieDudeish
    @HottieDudeish Рік тому

    CONGRATS on the Upgrade! mmmm self-service champagne bar??? I'm there!!!

  • @Bxu021
    @Bxu021 11 місяців тому +2

    Man, I rarely get to travel anymore, seeing Cathay and HKG again brings tears to my eyes ;u;

  • @leorabelo3209
    @leorabelo3209 Рік тому

    I love your practical insights such as "fly premium during daytime and if the price is about half the price charged for business"

  • @0xNameless
    @0xNameless 11 місяців тому +2

    Recently flown from LHR to HKG and back, the A350 product was looking good. Crew service in Business is good but its obvious staffing levels are a challenge to them!

  • @salsapixie
    @salsapixie 10 днів тому +1

    I flew Cathay Pacific in business in March from Manchester to Hong Kong with work. The Pier Lounge in HK is amazing. The food and service on board really let them down. Food was very bland and limited choices on the flight back- no starter and only two dessert choices despite what was on the menus. The TV sound ended up out of sync too. Agree the seats were fantastic, loads of room.

  • @curious5887
    @curious5887 Рік тому +2

    Finally, another Cathay Pacific video, and right on time because I'm going to Japan using Cathay Pacific, so I'm glad Dan gave us the current situation at Cathay Pacific

    • @brokenwolf6631
      @brokenwolf6631 Рік тому

      Everything would be good if you speak good english not just english 😂😂😂

    • @stanleymaximillian8403
      @stanleymaximillian8403 Рік тому

      so, are you happy with your selection to fly with Cathay?

    • @curious5887
      @curious5887 Рік тому

      @@stanleymaximillian8403 not entirely

    • @jermainehassan
      @jermainehassan Рік тому +2

      ​@@curious5887 Cathay is still a decent airline. It's miles better than the national airline of my country so I'd take Cathay Pacific anyday.
      Plus, lots of airlines are facing backlash at the moment, mainly because of all the budget cuts and whatnot they have to do since air travel is almost like or already is at pre-pandemic times.

    • @katiirabbi
      @katiirabbi 11 місяців тому +1

      hope you had a good experience, or at least not a horrible one.

  • @LyricalLies14
    @LyricalLies14 Рік тому +3

    My mum was upgraded from HKG > LHR a few years ago in the summer - she checked in quite late as was on a non-connecting flight but suspect it was also overbooked.
    She had no loyalty status. like literally zero :P

    • @IndoDiaspora
      @IndoDiaspora 11 місяців тому

      This also happened to me and my wife once on a NRT-HKG flight.

  • @StevenYLol
    @StevenYLol 11 місяців тому +43

    CX was so consistent pre-COVID. Its ground service at SIN (my hub) is still better than that of SQ I feel like but you can see onboard crews becoming unprofessional (or as some in the comment section rightfully pointed out, unable to be professional due to multiple constraints) and lapses emerge.
    I do hope CX can recover and heal better.

    • @gotsamoyed1875
      @gotsamoyed1875 10 місяців тому

      CX is still the best airline in the world. SQ got nothing compared to CX

    • @krishpatel136
      @krishpatel136 9 місяців тому +1

      I have to agree. SQ’s standards have just gone down. CX has managed to maintain a leading status despite being grounded during COVID

  • @andylam73
    @andylam73 5 місяців тому

    great video. thx for sharing. that dining setting seems is downgraded when flying in business class in boeing 777-300 in 2019.

  • @olimnamllu6326
    @olimnamllu6326 Рік тому +5

    Though I wouldn’t say the service on cathay is world class, the service you got on those flights definitely isn’t representative of Cathay’s actual service. I live in hongkong and fly them quite a bit I i’ll say that 4/5 flights would have service and meals significantly better than that. Anyways, Great Video! And although you mentioned you wouldn’t be seeking Cathay out, you should definitely consider flying them again, especially once they’d had some time to recover from the pandemic.

  • @jujube1263
    @jujube1263 Рік тому +5

    Dan, I can tell you that CX has been cutting plenty of budgets on catering products following the revival. Don't expect too fancy from them...

  • @Aviation129
    @Aviation129 Рік тому

    Yes!! Another one!!!

  • @rexelgaming3632
    @rexelgaming3632 Рік тому

    best video by far!!👍👍👍

  • @Paco_Gaepedores
    @Paco_Gaepedores 11 місяців тому +2

    Amazing video Dan ❤
    I'm proud to work for Cathay Pacific as a Flight Attendant ❤✈

  • @user-ky4oi3yo9l
    @user-ky4oi3yo9l 11 місяців тому

    Hi Dan, i am looking forward to seeing a flight review from Zürich to Singapore recently

  • @Bruce954
    @Bruce954 Рік тому +12

    About the Masterworks-thing: don't get fooled by the beautiful numbers, because there are hidden costs and there is no guarantee at all the artwork is going to be sold. Up to the moment Masterworks decide they want to sell the artwork, you will have to pay a fee to let them store the artwork. The hidden costs includes a 1.5% annual management fee on the account's total value. Also, when the platform sells the artwork (could be after three years, but also over ten years (no guarantee for the date it will be sold) for a profit (no guarantee that the artwork will make a profit when it does get sold), they retain 20% of the profits.
    You see beautiful numbers in the ads they are speading all over UA-cam, saying there is a massive queue to join Masterworks, in reality there isn't any and you can't force Masterworks to sell the piece of art you have invested in. You are totally dependend on what Masterworks wants (which is making money themself). Know where you want to invest in, Masterworks can be the bad option for you.

  • @Simonbacon023
    @Simonbacon023 Рік тому +17

    Hi Dan! How’s it going! I’m a cabin crew at CX and im new here. I hope you can see this. You mentioned our crew members are one step below. Here’s why. 9100hkd is our basic salary excluding layover allowance which is the equivalent of 1130 USD. After the pandemic, some of my colleagues get 13 turnaround flights for a month, meaning ZERO layover allowance is given.
    We’ve been trying our very best, I hope you enjoyed our service though.

    • @brandrange2288
      @brandrange2288 Рік тому +6

      Low salary justifies racism and unprofessional conduct? Preposterous.

    • @Simonbacon023
      @Simonbacon023 Рік тому +14

      @@brandrange2288 no it doesn’t. And for your reference i did NOT even mention anything about racism in that comment.

    • @Tony-mx6oz
      @Tony-mx6oz Рік тому +5

      It's been really rough for the crew and CX since HK had very tough pandemic restrictions over a long period of time, but keep up the nice work and the passengers all know the crew are all trying the very best.

    • @Simonbacon023
      @Simonbacon023 Рік тому

      @@Tony-mx6oz and we certainly will :))

    • @americanbobtail1
      @americanbobtail1 Рік тому +8

      ​@@brandrange2288 - Please show me where racism is in the comment above... Also, a point is being made that Cathay Pacific is paying the employees not enough to care about their jobs. That is an issue with employees worldwide due to the fact they are underpaid.

  • @tonostahw550
    @tonostahw550 11 місяців тому +127

    Cathay was the first airline i experienced which didn’t serve water during a 15 hour flight. It’s just shocking. I literally had to walk to the back of the plane and ask for water

    • @maxb28
      @maxb28 11 місяців тому +12

      I flew HKG-LHR a few days ago and experienced a similar thing. Only once did I see the crew come through with a snack and even then, it felt like an afterthought, they never came through with water or juice. I hope it's better on my return flight.
      I went to LHR last year on Malaysian, even their crew came through with water.

    • @lawyh1506
      @lawyh1506 11 місяців тому +9

      Have flown a few CX long haul economy in the past few months, in some flights the crew did not walk the cabin at all when lights were turned off, but in some flights they did, so I am not sure what's the standard procedure.
      Crew in Qatar (also flew with them in the last few months, so the same time period for comparison) walked the economy cabin every 1-2 hour with a tray full of snacks, water and juices. I always find the Qatar crew to be quite diligent.

    • @global_flyer
      @global_flyer 11 місяців тому +2

      ⁠​⁠@@lawyh1506 Not even in Business!
      They're facing crew shortages, however, most of the CX crew was still fantastic, especially the ISM on board - they are legends!
      Even before COVID, I can't recall the water walk being included in their service flow. (However a bottle of water is placed on the seat for passengers)

    • @bjolantanni992
      @bjolantanni992 11 місяців тому +9

      You don't speak blanket in English, you can't have it😂😂😂

    • @maxb28
      @maxb28 11 місяців тому

      I will add that I used to be long-haul cabin crew so I have an understanding about cabin service. Regular walk-throughs were a must as it's also to do with safety.

  • @MfanaKaMshengu
    @MfanaKaMshengu Рік тому +7

    Took my first international flight with Cathay in 2019. From jhb to Hong Kong than China. I was happy with everything from their service from their food which I still believe it the best thus far as I’ve been on qatar and emirate oh and Hong Kong airlines. They are the best on food thus far for me.

    • @iseeflowers
      @iseeflowers 11 місяців тому

      I like Singapore Airlines but don’t know why they don’t have direct flights to HK anymore.

  • @jonathanflatt
    @jonathanflatt Рік тому +1

    Would be great to see an updated trip report on CX’s first class!

    • @guybeauregard
      @guybeauregard 11 місяців тому

      The A350s flown in this review are a three class configuration, with no first class cabin.

    • @jonathanflatt
      @jonathanflatt 11 місяців тому

      @@guybeauregard Yes I know. It would have to be on one of CX’s few 777’s with a 4 class cabin configuration.

  • @DavidHoughton17
    @DavidHoughton17 Рік тому +10

    I flew out to Asia from London between Jan and March. So i flew London to Singapore via SQ where i arrived for 5 hours and rather than staying around Changi airport went to meet some friends around joo chiat in Katong. I later took a Cathay flight to HK and i was so surprised at the different service i was provided. It was just little more comfortable and the food for what was a 4 hour flight was very decent. I came back to S'pore with Cathay and yeah experienced the same service. I think in future i might consider Cathay when flying across into Asia

  • @typicaly506
    @typicaly506 Рік тому +4

    Travelled with them as a kid and seriously don't recommend them to others witnessing them treat passengers differently according to their background makes me so uncomfortable no matter how cheap the fare is I will avoid it, if you can avoid it do it!

    • @guybeauregard
      @guybeauregard 11 місяців тому +1

      I don't think you need to worry about it; their air fares currently not cheap at all.

  • @jorgemorillo482
    @jorgemorillo482 Рік тому +13

    As usual, great video Dan! I really enjoyed its rythm. Regarding Cathay Pacific, I truly hope they return to their past grandeur both in its network and especially in its onboard servixe which has always been admirable.

  • @OnceInAMilli0n
    @OnceInAMilli0n Рік тому +1

    I was just thinking when you were gonna fly cathay again then this came out!

  • @Liisaa2010
    @Liisaa2010 Рік тому

    Should have went to The Pier Lounge near gate 65!! It's new-ish and super pretty

  • @josefmprable
    @josefmprable Рік тому

    would love to see you review Thai's new first class Dan!

  • @christopherspencer5838
    @christopherspencer5838 Рік тому

    I can see my Shatin village house at 8:10! Great video, just in time for Cathay's problems.

  • @alisont5464
    @alisont5464 10 місяців тому

    Very interesting review. We have pretty polar opinions so will be very interesting to see how my Business Cathay flight next month goes. I'll report in.

  • @Gazmeizster_Wongatron
    @Gazmeizster_Wongatron Рік тому +7

    Cathay Pacific will always be a sentimental favourite of mine, but it's too bad they've fallen behind their main competitors in so many areas, even before the Covid restrictions.

  • @blobster91
    @blobster91 Рік тому

    Review air Arabia next. There are so many others you could explore. Budget airlines especially like go air, indigo, air India etc.

  • @tpplatfzft
    @tpplatfzft Рік тому +6

    Well, Cathay is a complicated airline… but I still like it. Based on this video from Dan, I know what to expect from Cathay when I’m flying with them next: prepare to wait long for less than average meals, and don’t expect too much from the service.

  • @oddsandwindsocks5905
    @oddsandwindsocks5905 Рік тому

    Love your videos Dan. But Could you give a cash price comparison for us who might pay in cash thankyou.

  • @georgecolville22
    @georgecolville22 8 місяців тому +15

    I recently flew from Melbourne to London Heathrow via Hong Kong in economy (first time with Cathay), and I can say I definitely prefer it to Singapore airlines which I flew Brisbane to Heathrow a few months earlier. Obviously it's a subjective opinion but I found the food was better, the inflight entertainment was way better, and even the toilets on board and the staff seemed better as well. Plus the airport in HKG isn't too bad either (I still prefer Changi in Singapore but that's a hard one to beat) it has some really nice views of the surrounding hills. I'd definitely recommend Cathay to economy travellers on a medium budget.

  • @ellebrook3413
    @ellebrook3413 Місяць тому +1

    I was lucky that when HK finally 'reopened', I was able to get a Business ticket from Asia →Europe for the price that economy was being sold for by some airlines. Since then, Cathay's prices are shooting up and the Status Points given for the same journey in Premium Economy is *just* too small to push me into a Gold Upgrade. All sorts of frustrating...

  • @benbml6829
    @benbml6829 11 місяців тому

    Cathay on point today on HKG-JFK, Cathay delight was a bliss! Thanks for the hint!

  • @ChannelHypermach
    @ChannelHypermach Рік тому

    Dan i think i was captured on your video. i think i was onboard the HVN B787 at 5:20 and yes the weather matches up, and i indeed saw your Cathay Pacific A350 taxiing by.

  • @mirelurkhomevideos
    @mirelurkhomevideos 2 місяці тому

    they recently updated the showers in the first class lounge after i got stuck in a 12 hour layover and now they have kohler anthem dtv shower systems and they are very luxurious

  • @_roku_
    @_roku_ Рік тому +4

    The blanket is as thin as a carpet. 🤣🤣🤣 oops

  • @onyxorigin
    @onyxorigin 11 місяців тому +1

    Good stuff, Dan🤌🏻✨...airports are literally our 🌍

  • @walkwithjonas7920
    @walkwithjonas7920 2 місяці тому

    Hey Dan, thank you for this review! I am contemplating on whether to book the seat 21 just as you did and the one in front of that but I see it is missing a window. Can you recomment seat 21 even though the engine is quite in the way of the view and you dont get that gorgeous engine view from the front? Or do you recommend the big cabin? Thanks in advance! Have a lovely Sunday :)

  • @Jaquabo
    @Jaquabo 3 місяці тому

    I have tried their business class on their a350-900, and I would say it was an amazing experience. Even when the airline is at the state of near bankruptcy. The staff are incredibly nice, and the entertainment selection was incredible. I would definitely want to fly it again.

  • @MillennialAngst
    @MillennialAngst 17 днів тому

    HKIA's T1 main concourse, opened in 1998, looks better than almost any airport or airport terminal built since. It's aged so well because it's more bare bones.

  • @hml878
    @hml878 Рік тому +1

    frequent flyer between Sydney and Hong Kong since the early 90's, the last several weeks flying between Sydney, Hong Kong, Bangkok and Taipei, and that's the worst experience i've ever had with CX.

  • @MerkyAviation11
    @MerkyAviation11 Рік тому +4

    I wish Cathay come back to Dublin so I can spot their A350 and work on it. As I have heard a lot of positive reviews on this aircraft and it being my favourite aircraft. I'll fly on it one day

  • @camf7522
    @camf7522 Рік тому +1

    From my experience of flying with Cathay is, as your video highlights, the inconsistency of service. Their premium cabins could be, and should be, a great product.
    My most recent experience was pre-pandemic and flew Melbourne Australia to Frankfurt via Hong Kong in Premium Economy, all 4 sectors offered different levels of experience both on the ground and in the air. I haven’t flown with Cathay since, preferring Thai, Air NZ, Singapore and Royal Brunei.

    • @cheese4788
      @cheese4788 Рік тому +1

      thai is declining very bad unfortunately. :(

  • @_Lalit_
    @_Lalit_ Рік тому +2

    used to fly Cathay as a kid back in 2005 to 2010 they were the best back then and always used to get free toys and merch every time.

  • @orlandochan854
    @orlandochan854 10 місяців тому +1

    For real, I tried the economy class from HK to UK, and FRA to HK. And the trip is kinda good although it’s cramped. In my opinion is kinda depends on what flight you’re going to. Their food are ok and I don’t expect anything very luxurious in economy. It has noodles for snacks too and overall is nice.

  • @kbroadhead10
    @kbroadhead10 11 місяців тому +1

    Hmmmm. My last Cathay flights were in early 2020 (773 business, BOS-HKG-SYD), but the outbound in late 2019 included A359 PE on SYD-HKG. PE seems sort of similar, but business has dropped the dine on demand concept, which I didn't think worked well, and the service was inconsistent (brilliant BOS-HKG even with a 0125 departure, very average on the daytime sector HKG-SYD). Will be interesting to see how their route grows once again.

  • @Kiwiaviatornz
    @Kiwiaviatornz Рік тому

    Love your videos, they are so real.