Is Your Ego Sabotaging Your Success in Claims?

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Summary
The conversation discusses the importance of leaving ego at home and not taking things personally in the claims process. It emphasizes the need for effective communication and prioritizing tasks in time blocks. The conversation also touches on setting appointments and the importance of errors and omissions (E&O) and general liability insurance for adjusters.
Takeaways
Leave your ego at home and don't take anything personally in the claims process.
Effective communication is crucial in the claims process.
Prioritize tasks and allocate time blocks for different activities.
Be mindful when setting appointments and confirm details with the insured.
Errors and omissions (E&O) and general liability insurance are important for adjusters.
Titles
The Power of Effective Communication in Claims
Leaving Ego at Home: A Key to Success in Claims
Sound Bites
"You gotta leave your ego at home."
"Never take anything personally from any person at all that you run into in the entire claims process."
"Prioritizing tasks in time blocks is key."
Chapters
00:00
Leaving Ego at Home
01:28
Effective Communication
03:50
Setting Appointments
06:18
Errors and Omissions Insurance
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By independent adjusters FOR independent adjusters
ego, claims process, communication, prioritizing tasks, time blocks, setting appointments, errors and omissions insurance, general liability insurance
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