I don't rely on websites anymore. Nowadays, I email them first to ask availability and then I'll tell them I'll make a purchase. Lesson learned for the downtime and playing tag.
Going through the exact thing right now. Been a month and they finally told me they’re not in stock. Now they’re trying to get me to purchase a different set of wheels
@@Donnythelatemodeltech They haven't told me they don't have my wheels, but it's been a month and they've sent me 2 incorrect sets, 1 with mounted tires. I ordered black JNC026 wheels and both times i've received machined wheels. Now they told me to hold tight while they're working to figure out why the wrong wheels are being sent to me.
Man I wish I had seen this video before I placed my order. I’m already on my third change order with FITMENT industries in an effort to get any wheels. It’s been 6 months since I placed my first order. Every time I reach out, about once a month I get another reason why it’s delayed. I even swapped out my wheels to something they told me they definitely had in stock and 2 months later I’m still waiting. I can’t even imagine going through that when I actually needed them rather than just wanted them.
Dam bro sorry to hear that. It sounds like we had the complete opposite experience, about a month ago I ordered wheels that were back ordered with no ETA, about a day later I got an email saying they were back in stock, now they’ll be here by tomorrow.
I had a bad experience with custom offset’s their sister company. I ordered a 20x10 -12 offset and received a 20x10 0 offset. I emailed them and received a shipping label to send back. Once they received the wheels and inspected them they sent me my new wheels. 3 week process. They sent me the same exact 20x10 0 offset aging! So same process aging 3 more weeks. Now I’m 8 weeks into my purchase . So I spoke with someone on the phone come to find out there website was wrong they didn’t have that wheel in -12. But! It was an option on the website site. We finally worked something out. But the whole process took over 3 months 🙃. I get the frustration they carry themselves as the professionals so you expect them to know what they’re doing. But the reality is they’re not unfortunately
That's frickin' crazy 🤪. You would think a company as big as Fitment Industries would have live inventory tracking. Plus, the fact that YOU had to reach out to THEM to figure out the status of your order... leaving the customer "in the dark" has to be very frustrating, to say the least 😑.
I ordered the same wheels through discount tire direct. They called me and said they had to special order from konig, asking if I was fine with waiting. Got delivered in a week lol.
They seem to show more backorder on their website now. Maybe they learned their lesson. I had to lie to discount tire and tell them i had a Ford GT350 just to get some 19 inch tires for my 06 mustang gt, stupid!
Assuming it took at least a week or so from them boxing them and getting them at your house, would leaving the tire with that much extra pressure cause any damage to it in that time? Or would it be fine as long as you get it to the right pressure before putting them on the car?
I just ordered Some Rpf1s and let me tell you it’s been the same story . They originally said that 1 wheel was missing and now they’re telling me that the other three wheels they don’t have either now lol. Been about a month now just seems so unprofessional
I ordered from FI before seeing this video unfortunately. My wheels came damaged and five days later, I still don't have it resolved. They offered me $150 to keep them. My order was over $2800 and two wheels are chipped. Not just a minor chip, ugly and not something I want to keep. Good luck if you roll the dice with Fitment Industries.
I don't rely on websites anymore. Nowadays, I email them first to ask availability and then I'll tell them I'll make a purchase. Lesson learned for the downtime and playing tag.
Yeah ,playing tag sucks
Going through the exact thing right now. Been a month and they finally told me they’re not in stock. Now they’re trying to get me to purchase a different set of wheels
So sorry , thanks for commenting. Hope more people see this. I
@@Donnythelatemodeltech They haven't told me they don't have my wheels, but it's been a month and they've sent me 2 incorrect sets, 1 with mounted tires. I ordered black JNC026 wheels and both times i've received machined wheels. Now they told me to hold tight while they're working to figure out why the wrong wheels are being sent to me.
Thanks for the heads up! I enjoy the video as alway! 🎉 Tell Erick I say hello 😂
Man I wish I had seen this video before I placed my order. I’m already on my third change order with FITMENT industries in an effort to get any wheels. It’s been 6 months since I placed my first order. Every time I reach out, about once a month I get another reason why it’s delayed. I even swapped out my wheels to something they told me they definitely had in stock and 2 months later I’m still waiting. I can’t even imagine going through that when I actually needed them rather than just wanted them.
Dam bro sorry to hear that. It sounds like we had the complete opposite experience, about a month ago I ordered wheels that were back ordered with no ETA, about a day later I got an email saying they were back in stock, now they’ll be here by tomorrow.
I had a bad experience with custom offset’s their sister company. I ordered a 20x10 -12 offset and received a 20x10 0 offset. I emailed them and received a shipping label to send back. Once they received the wheels and inspected them they sent me my new wheels. 3 week process. They sent me the same exact 20x10 0 offset aging! So same process aging 3 more weeks. Now I’m 8 weeks into my purchase . So I spoke with someone on the phone come to find out there website was wrong they didn’t have that wheel in -12. But! It was an option on the website site. We finally worked something out. But the whole process took over 3 months 🙃. I get the frustration they carry themselves as the professionals so you expect them to know what they’re doing. But the reality is they’re not unfortunately
Same thing for me on icb i bought rare jdm headlights to only recieve a email telling me there no longer avail after 2 weeks later😢
Sorry to hear that
That's frickin' crazy 🤪. You would think a company as big as Fitment Industries would have live inventory tracking.
Plus, the fact that YOU had to reach out to THEM to figure out the status of your order... leaving the customer "in the dark" has to be very frustrating, to say the least 😑.
🤷♂️
I ordered the same wheels through discount tire direct. They called me and said they had to special order from konig, asking if I was fine with waiting. Got delivered in a week lol.
They seem to show more backorder on their website now. Maybe they learned their lesson. I had to lie to discount tire and tell them i had a Ford GT350 just to get some 19 inch tires for my 06 mustang gt, stupid!
Assuming it took at least a week or so from them boxing them and getting them at your house, would leaving the tire with that much extra pressure cause any damage to it in that time? Or would it be fine as long as you get it to the right pressure before putting them on the car?
I think the tire would be ok.
Do they rub at all are your fenders rolled?
Rolled fenders
I just ordered Some Rpf1s and let me tell you it’s been the same story . They originally said that 1 wheel was missing and now they’re telling me that the other three wheels they don’t have either now lol. Been about a month now just seems so unprofessional
Good luck brother . Don’t worry, the wheels will eventually show up.
My buddy got some wheels and tires and the wheel weights all fell off lol
I ordered some that were in stock tires too. Got stuck in processing order so i called, told me they are on back order.
Thanks for sharing. Hope you get the wheels quick.
Me too.
Didn’t know Donny was a D’Aydrian Fan
🤙
I ordered Enkei GTC02 and I ordered them begging of June and it’s almost September 😭
Don’t worry, you’ll get them someday. Good luck. Thanks for commenting.
I just ordered from these guys 😅. Kinda concerned now.
Same I be scared now
Did y’all ever get it on time , just ordered wheels and tires , without watching this🤦🏽♂️
@@damianarias9470 it’s been 5 weeks and 3 days for me so far. 😭
What’s your rim and tire specs bro fitment looks official
I ordered from FI before seeing this video unfortunately. My wheels came damaged and five days later, I still don't have it resolved. They offered me $150 to keep them. My order was over $2800 and two wheels are chipped. Not just a minor chip, ugly and not something I want to keep. Good luck if you roll the dice with Fitment Industries.
Sorry about that. Thanks for sharing your experience.
Sucks it took so long but damn they made a difference.
I just put an order in at threepieceus and I didn’t read the reviews on them till after. Probably won’t get mine for 3 months also 😂
Good luck bro! Seriously
Yo waddup Donny. How’s the arm feeling?
Sup man, arms doing well. Thanks for the support. ✌️
Those wheels make a big difference!!
'Promo sm'
You’re not the only one whose had issues with this company. Sigh…..
Give’m Hell