The Power of Positive Language: How it Can Transform Live Chat and Phone Calls

Up your customer service skillset with these three tips!
For more help with positive language with customers, visit HTTP://MyraGolden.com or check out my LinkedIn Learning course, Creating Positive Conversations with Challenging Customers: www.linkedin.c...

[@DCornwell-d2t]

I love the concise, upbeat format of this video. Helpful content for any communication not just customer service. I plan to watch all of your content. Thank you

[@mailanicabarloc5613]

Myra Golden, you're my customer service fairy coach now❤❤❤

[@mancityfan45]

I like the point about "the 3 o clock parade" you have ensured this will be used to help train a team up , in fact many,

[@briannasnell8667]

As a former Disney Parade worker, I appreciated that anecdote! :)

[@sadiehelen]

Hi Myra. Just found you. Love the content! Wish I would’ve found it sooner but thank goodness I can rewatch. You are so kind to post these. Thank you!

[@melaniecastillo9786]

I have learned so much this week since I found you. I introduced you to my team today. I think it will improve our call center!❤

[@myragolden]

Wonderful!

[@emmaeIIe]

I'm always stuck when gatekeeping and screening phone calls. I've subscribed 😊.

[@kimlestermarcos7426]

Thank you so much!

[@myragolden]

You're welcome!

[@WULF-VIDEOS]

Hi myra,im a new sub.i am a career shifter and i have a question! 😁 how you deal with cx that you cannot guarantee things would go thru ex. timeframes you know it wont follow or successful coz u already know it happens most of the time.but still u need to make that spiel.?

[@mancityfan45]

I like the point about "the 3 o clock parade" you have ensured this will be used to help train a team up , in fact many,