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1:57

How to Keep your Business Cyber-Secure

1:18

How to Defend against a Cyber Security Attack

1:45

Introducing Kerv's Microsoft 365 Optimisation Package

2:32

How to Embrace Microsoft Copilot - Ctrl, Alt, Innovate with Kerv

11:28

How to Improve your Customer Journey - Mi Hub Case Study

2:55

Life at Kerv as an Office Manager at Kerv Connect

Meet Yvette, an Office Manager at Kerv Connect!
Yvette is one of our superstar Office Managers at Kerv Connect, which entails being the connection each department; particularly helping teams close a project or opportunity!
Yvette is a Kerver that loves stepping outside her comfort zone and getting involved in new challenges.
Interested in Life at Kerv? Watch more Life at Kerv videos 🔥 👇
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Thinking about becoming a Kerver? Head to our website to apply for open roles TODAY ➡️kerv.com/careers-at-kerv/job-opportunities/
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Chapters ⌛
0:03 - Introduction
0:08 - What does your job entail?
0:28 - What Kerv value connects with you?
0:42 - What do you like about working at Kerv?
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Kerv specialises in digital transformation and IT solutions for a range of different customers in various industries. Kerv is proud to be certified as a Great Place to Work (2023), we’re listed on the Best Workplaces in Tech (2023) and we are excited to be on our journey to becoming a B-Corp business. We are delighted to have one of the highest Glassdoor ratings in the country - our Kervers like being at Kerv!
Stay connected! 🔗
LinkedIn: www.linkedin.com/company/kerv/
Glassdoor: www.glassdoor.co.uk/Overview/Working-at-Kerv-EI_IE5754356.11,15.htm

Відео

1:57

How to Decode Industry Jargon with Kerv

Переглядів 1219 годин тому

With so many terms to consider and acronyms to decipher, its handy to have a go-to guide to cut through the jargon and explain what the true meanings are behind the technology. "SASE - framework or product?" "What are the 3 technologies that sit within SASE?" "SD-WAN - that's something to do with networks!" These questions are common, and indeed valid - only when you have a true understanding o...

1:18

How to Keep your Business Cyber-Secure

Переглядів 2314 днів тому

Want to get your business cyber-secure?🚀 3 expert tips on how to keep your business cyber-secure with Mark, Head of Cybersecurity of Chorus! Improve your cybersecurity for your business with multi-factor authentication for every user, measuring your patching every two weeks and implementing Managed Detection and Response technology. Watch now and learn how to keep your business cyber-secure! Wa...

How to Defend against a Cyber Security Attack

1:45

How to Defend against a Cyber Security Attack

Переглядів 1814 днів тому

A cyber attack can take under 90 seconds... Kerv explains in 90 seconds how you can defend against a cyber security attack using a MDR service; Managed Detection and Response. Kerv uses Microsoft Defender for 24/7 monitoring and management so that we can respond and contain any threats in a customer's environment. Watch now to learn how to defend against cyber attacks with Kerv and Chorus! Watc...

Introducing Kerv's Microsoft 365 Optimisation Package

2:32

Introducing Kerv's Microsoft 365 Optimisation Package

Переглядів 6914 днів тому

🚀 Unlock the full potential of Microsoft 365 with Kerv's Optimisation Package! Designed to empower businesses to navigate the complexities of M365 licensing, enhance security, and unlock the capabilities of Microsoft products for a more productive work environment. Our M365 Optimisation Workshop offers actionable insights and strategies, ensuring you're leveraging Microsoft to its fullest! 🎥 Di...

How to Embrace Microsoft Copilot - Ctrl, Alt, Innovate with Kerv

11:28

How to Embrace Microsoft Copilot - Ctrl, Alt, Innovate with Kerv

Переглядів 5314 днів тому

Want to learn what Co-pilot is all about?🚀 Hear from Kerv's CTO Mario Cirillo and Craig Cheshire, from TD Synnex, discuss all things Microsoft Copilot, your ultimate partner in navigating the digital workspace! This transformative tool harnesses the power of next-generation AI to revolutionize the way you work. From streamlining daily tasks to fostering collaborative team efforts, Microsoft Cop...

How to Improve your Customer Journey - Mi Hub Case Study

2:55

How to Improve your Customer Journey - Mi Hub Case Study

Переглядів 1721 день тому

Want to learn how Mi Hub improved their customer journey with Kerv?🚀 Sarah Shanks, Head of Customer Operations, shares the inside scoop on Kerv's customer-centric approach that's all about getting to the heart of what clients truly need. Spoiler alert: they nailed it in just 5 months, delivering a stable service with plenty of room to grow. Tune in to see how Genesys Cloud and Microsoft Teams r...

How to Match High-Speed Broadband Services with Digital-First Customer Care - Fibrus Case Study

3:51

How to Match High-Speed Broadband Services with Digital-First Customer Care - Fibrus Case Study

Переглядів 2821 день тому

Want to learn how Fibrus Networks matched high-speed broadband services with digital-first customer care?🚀 Wave goodbye to slow internet in the countryside! Fibrus is revolutionizing rural connectivity by using good ol' telegraph poles and underground ducts to bring top-notch fibre optic broadband right to your doorstep. With their new Genesys Cloud platform, Fibrus is not just connecting homes...

Customer Experience Strategy Event: Automating and Transforming your CX with AI, Digital and Data

2:42

Customer Experience Strategy Event: Automating and Transforming your CX with AI, Digital and Data

Переглядів 1421 день тому

What did we cover at the event? Kerv, Skipton Building Society, Utility Warehouse, Genesys and Microsoft experts gathered at the iconic Tower of London to showcase how companies can elevate their CX strategies by utilising AI, Digital and Data strategies and implement data-driven empathetic customer experiences. Watch the highlights reel to find out what we covered at the event and then get in ...

How to Revolutionise Customer Experience - Skipton Building Society Case Study

2:32

How to Revolutionise Customer Experience - Skipton Building Society Case Study

Переглядів 821 день тому

Want to learn how Skipton Building Society revolutionised their customer experience with Kerv?🚀 From a dip in customer experience rankings, they launched an epic transformation to become a digital-first champion. With Genesys Cloud and Kerv's dynamic duo, they rolled out a new contact centre platform to 1,700 users, zapping queries with lightning speed and spotlighting customers in need. It's n...

Life at Kerv as a Project Manager at Kerv Experience

2:02

Life at Kerv as a Project Manager at Kerv Experience

Переглядів 5521 день тому

Meet Rebekah, a Product Manager at Kerv Experience! Rebekah spent 32 years working in Publishing & Media, before meeting the Kerv team and was so blown away she had to become a Kerver! If you don’t find Rebekah running, swimming or at the gym, she’ll be communicating with stakeholders to ensure all projects run smoothly and successfully. Interested in Life at Kerv? Watch more Life at Kerv video...

1:44

Life at Kerv as a Support Engineer

Переглядів 1192 місяці тому

Introducing Alex, a Support Engineer at Kerv! Alex's interest in computers and technology began at young age, building his own PCs, leading him into a career in IT support! Alex really found his passion at Kerv, working on cloud infrastructure, for Kerv's Citrix Cloud and Microsoft Products, Azure and more. Interested in Life at Kerv? Watch more Life at Kerv videos 🔥 👇ua-cam.com/play/PLjvinvT8J...

Introducing the Genesys Cloud Project Implementation Team!

2:22

Introducing the Genesys Cloud Project Implementation Team!

Переглядів 402 місяці тому

Meet Kerv's Genesys Cloud Project Implementation Team 🚀 As a Genesys Cloud Certified Partner, our implementation team are essential in providing cloud-based contact centre solutions to our customers 😎 Our Kerv Experience project team are the brains behind all the successful Genesys projects we have under our belts! As Gary Muchmore, Operations Director says, ‘(CX project implementation) is not ...

2:03

Introducing Kerv's Managed Services

Переглядів 792 місяці тому

Join Paul Coyle, the seasoned Operations Director at Kerv Transform, as he delves into the company's comprehensive technical services and managed IT solutions. Discover how Kerv Transform's cloud-hosted services, hybrid models, and emergency support can revolutionise your business infrastructure. With own esteemed partnerships with Citrix and Microsoft, Kerv Transform empowers clients to scale ...