Customer Experience Re-Imagined: Elevating your CX Strategy through AI, Data and Digital

What did we cover at the event?
Kerv, PureGym, Genesys and Microsoft experts gathered at the iconic Tower of London to showcase how companies can elevate their CX strategies by utilising AI to implement data-driven empathetic customer experiences.
Watch our video to find out what we covered at the event. Get in touch with us to find out how you can start your CX and digital transformation journey with Genesys.
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Chapters ⌛
0:07 - Introduction
0:57 - Genesys
1:16 - Outro
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